Mirabelle Genio I005002 User manual

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Quick Start Guide
Genio Wi-Fi 5L Pet feeder with HD camera
I005002

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Product Details
Indicator light
Indicator status
What it means
Blue light blinking slowly
Device is in the pairing mode, ready to scan QR
code
Blue light steady on
Device is online
Red light blinking slowly
Food jammed/low battery
Red light blinking rapidly
Food shortage
Green Light blinking slowly
Pet feeder is powered by backup D Cell battery
Note: when the pet feeder is powered by the D cell backup battery, camera
liveview function is disabled in order to save the battery run time.

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1. Install the APP and register Account
For the best experience, download the "Mirabella Genio" app to your
smartphone from App Store or Google Play, the Genio app icon will be
displayed after installed successfully
Safety & Warnings,
please read before using the pet feeder
•Only suitable for indoor use.
•Do not drop anything other than dry pet food into the food hopper. Failure
to do so may cause malfunction.
•It is recommended the pet feeder be placed in a corner or up against a wall.
•Please shield or organise the power cord well to prevent your pet from
biting the cable which can cause electric shock.
•Do not disassemble or modify the device yourself.
•This feeder is only suitable for dry food and is not suitable for wet food.
•This feeder is suitable for cats or small to medium-size dogs.
•The pet food’s shape and density will cause some deviations from the food
hopper’s capacity and the feeding unit’s quantity.
•After each fill-up of the hopper, the portions may be different for the initial
feeding. It is recommended to calibrate the feeder manually. (Click the
manual feeding button until food is dispensed).
recommmed food size is between 5mm -15mm

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2. Pairing the 5L pet feeder using Mirabella Genio App
Remove the pet feeder from the box, connect the adaptor to the pet
feeder and plug adaptor into your wall socket.
Wait for the indicator light to commence blinking blue (blinks every 3
seconds) along with a startup sound. Once the feeder has booted up, you
will hear a double beep every 10 seconds meaning your device is ready to
be paired.
If any of the above prompts do not happen after 5 minutes, you will be
required to manually set your feeder into pairing mode. To do this, press
down the Wi-Fi pairing button for approx 10 seconds until the feeder
reboots.
*Please note, if the pet feeder does not boot up with the start-up sound,
is not blinking blue (one blink every 3 seconds) and does not double beep
every 10 seconds, it is not in pairing mode and you will be required to
repeat step above.
Launch the Mirabella Genio APP, tap on +, add device then choose Pet
Care, select Genio 5L Pet Feeder
Confirm that the LED indicator light is blinking BLUE slowly, tap “confirm
Indicator light Is blinking BLUE slowly”, then tap “next” and enter your
home network 2.4GHz Wi-Fi name and password.
Tap next and the QR code will appear on your phone screen, place this QR
code in front of the camera at an approximate distance of 15-20cm, hold it
steady in front of the camera until you hear a confirmation beeping
sound, the blue indicator light will then change to steady solid blue light.

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Tap on “Beeped indicator switched” It will then start to connect your
device. (refer to the image below).
Once the countdown ends, the pet feeder camera has now successfully
been paired to your APP.
Manual Feeding:
press and hold the manual feeding button for 5 seconds to release the
food

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Pet Feeder usage Tips (The interface may change subject to software updates)
to take snapshot and save it
to phone’s camera roll
press and talk to your pet
record live footage into your
phone’s internal storage
set a schedule to feed your
pet
tap feed button to release food
from the food hopper
turn on/off the sound on
change video quality , high definition HD or Standard definition SD
access to pet feeder’s settings page
switch to full screen view mode
: Wi-Fi signal, if signal is less than 60% you should consider change
the location or boost it the WI-Fi Signal using WiFi extender
Tap on the pencil icon you can access the pet feeder’s Settings page;

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Share Device: sharing this pet feeder
with other Genio end user
Device information: detail information
for this pet feeder, owner information,
Virtual ID, IP address etc
Basic Function Settings: access to Flip
screen, IR Night Vision: on/off or Auto
please make sure Talk Mode is Two-
Way talk
Motion Detection: you can turn off
the motion detection or change the
sensitivity level
FAQ & Feedback: read FAQ or sending
improvement suggestion or product
issue via online feedback system
Device Update when there is new
firmware for this pet feeder, you can
update it via this option
Remove Device: remove the device
from current account so you can re-
pair it again or pair under different
account

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FAQ:
How to connect pet feeder to another router?
Go the pet feeder’ settings page, look for “remove device” Remove it and reset
the pet feeder and pair it again through the app.
Poor performance, taking long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 65%, you will need to consider
changing the pet feeders location or improving your modem/router
Pet feeder went offline and doesn’t reconnect back online by itself?
Go the pet feeder’ settings page, look for “remove device” Remove it and reset
the pet feeder and pair it again through the app.
Followed the pairing process, went to 100% and received error ‘Cannot find
Device’, device time out
1.Disable the 5Ghz network or create a Guest 2.4Ghz account in your router
settings. Contact your service provider for further details
2. Ensure Wi-Fi LED indicator light is blinking slowly
3. Ensure phone is on the 2.4Ghz Wi-Fi network and not 4G mobile data or
5Ghz
Need further assistance from Mirabella technical support?
In the genio app home screen, tap on, Me, -> FAQ & Feedback -> Report issue
Fill in the fault information or suggest for the app/product, then submit

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Mirabella International
Mirabella Drive
Tullamarine VIC. 3043 Australia
P.O. Box 319, Tullamarine VIC. 3043 Australia
t: 1800 636 528
e: [email protected]m.au