Mission M110 User manual

M110/M800
Installation Manual

2
Welcome,
Thank you for choosing Mission Communications for your monitoring and alarm needs!
Mission is committed to providing the highest quality in SCADA solutions. All of our
products go through a strict testing regimen before leaving our facility to ensure a
seamless “out of the box” installation experience.
The rst chapters of this manual focus on pre-installation and are intended to identify
issues and recommend solutions to optimize your installation. Appendix A houses
descriptions of terminology that is used throughout the manual. Please consider the
steps in these sections and conrm that you have received all the necessary parts for a
successful installation.
Each RTU is packaged with an RTU Setup Form along with a User Guide, Terms &
Guarantees, and an Emergency notice label. New customers will also be given a New
Customer Packet which includes Account and Notication Setup Forms, along with
electronic (Dallas) Key instructions. Prior to installation, please complete and send in
all forms to Mission technical support in order to access your web portal with the login
credentials you have provided.
Mission provides customers with 24-hour access to our technical support team.
Additionally, we provide a wide range of information that can be remotely accessed
through the web portal. Here at Mission, it is our goal to provide customers with the
latest technology and designs while ensuring great value.
Weekly training webinars are available most Wednesdays at 2:00 P.M., Eastern. We also
provide quarterly newsletters and training videos on our website. We encourage you and
your staff to take advantage of these resources. Visit www.123mc.com to sign up for the
webinar, to nd our training videos, and newsletter archives. Our technical support staff
is available at [phone], option 2 for further assistance.
Thank you,
The Mission Team
WARNING: This symbol indicates there is caution or warning to avoid damage
to your property or product.
WARNING: Follow requirements for eld wiring installation and grounding as
described in NEC and your local/state electrical codes.
NOTE: This symbol indicates that there is something that requires your special
attention.
This device complies with part 15 of the FFC Rules. Operation is subject to the following two condi-
tions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

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Contents
Chapter 1: Overview....................................................................................... 5
M110/M800 At A Glance
Enclosures
Included Hardware with the Standard RTU
Recommended Tools
Materials
Chapter 2: Site Survey and Connectivity Test ............................................. 7
Chapter 3: Antenna Installation .................................................................... 9
Antenna Best Practices
Chapter 4: RTU Installation and Wiring........................................................10
Chapter 5: RTU Startup..................................................................................16
Chapter 6: Test the Installation .....................................................................18
Chapter 7: Site Commissioning ....................................................................20
Appendix A – Terminology ............................................................................21
Appendix B – Solid State Relay Wiring Diagram.........................................23
Appendix C – Wiring Relays to Digital Inputs Using a Common Wire .....24
Appendix D – Detailed RTU Boot-up Sequence .........................................25
Appendix E – Troubleshooting......................................................................26
Installation Notes ...........................................................................................27
Mission offers a variety of related documents. Scan the QR code
with your smartphone or visit www.123mc.com/literature.asp to
view.

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Chapter 1: Overview
M110/M800 at a Glance
Each RTU is packaged with everything
needed for a standard installation.
Enclosures
NEMA 1 - indoor mounting
NEMA 4 - outdoor mounting
Flatpak - control panel or cabinet
mounting
Included Hardware with a
Standard RTU:
RTU (NEMA 1, NEMA 4,
or Flatpak enclosure)
RTU Installation Packet
(RTU Form, User Guide, and
Emergency notice label)
Battery - 12 V, 5 Ah
Flying Lead Transformer (120
VAC to 12 VAC, 1.2 amp)
Universal Mount Antenna
Kit (11’ RG58 cable with
SMA-M connector, pole, or
wall mount bracket, dual band antenna whip, (2) pole clamps, and
(2) Metal oxide varistors (MOVs) rated for 120 V control circuits)
Accessory Bag ((4)1K ohm long yellow EOL resistors, (8)
1K ohm EOL resistors, (4) wire nuts, (8) screws, and
an interchangeable Phillips/athead screwdriver)
New customers will also be given a New Customer Packet
which includes Account and Notication Setup Forms, along with (5)
electronic (Dallas) keys plus instructions and Manage SCADA document.
Note: If there are any missing parts, please contact us.
NEMA 1
NEMA 4
Flatpak

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Mission offers a variety of optional accessories. Scan the QR
code with your smartphone or visit www.123mc.com/accessories
to view our accessories catalog.
Recommended Tools (not included)
Mechanical Electrical
Drill motor Voltmeter/multimeter
Step drill or hole saw Wire cutters
Hack/reciprocating saw Wire strippers
Metal cutting blades
Pliers
5/16” nut driver or tip
Screwdriver phillips head
Ladder (for antenna mounting if
necessary)
Materials
18 or 22 gauge wire, 2, 4 or 8 conductor stranded and shielded
10-14 gauge green wire (follow NEC standards) for grounding the RTU
¾” Flex conduit with straight and elbow ttings
Uni-strut rail and hardware for mounting
Interposing relays and bases (if no dry contacts are available)
12 VDC coil interposing relay (if output relays will be used)
Sealant

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Chapter 2: Site Survey & Connectivity Test
Prior to installation, please complete and submit the RTU Installation Form via fax (770-
685-7913) or email ([email protected]) so Mission can set up the new unit(s)
on your web portal. New customers must also complete and submit both forms within
the New Customer Packet. The web portal can be accessed with the login credentials
you provided within the Account Setup Form. Once completed and entered by technical
support, alarms can be enabled for your RTU(s) immediately after installation so you can
perform end-to-end testing.
By powering the RTU and testing connectivity before mounting the hardware, you can
optimize the signal strength for years of trouble-free communication. The test only takes
a few minutes since the included battery can provide temporary power. Refer to the
antenna best practices section (chapter 3) when positioning the antenna.
1. Remove the RTU from the box and place it on or near the control panel it will be
monitoring. Remove the antenna cable and antenna whip from the package and
hand-tighten the SMA-M connector to the radio SMA-F connection on the RTU
(see Figure 1).
2. Screw the whip antenna onto the molded antenna base and
place it outside as high as possible. Hand-tighten plus ¼
turn with a wrench. Do not over tighten.
3. Power the RTU with the 12 VDC battery (see Figure 1).
Connect the negative (black) lead to the battery and then
connect the positive (red) lead. LEDs will illuminate in a
sequence (see Figure 1 for LEDs). Once the sequence
is completed, you will hear 3 beeps from the buzzer. This
indicates the unit has connected to Mission servers. If the
RTU does not connect after two attempts, refer to
Appendix D: RTU Boot-up Sequence, Appendix E:
Troubleshooting or call technical support.
4. The signal strength push button is located to the left of the vertical stack, below the
radio (see Figure 1). Press the button once to see the vertical LED stack display
signal strength with the corresponding dBm readings to the right of the LED’s.
Once the button is pressed it will turn off for ~6 seconds then it will show the signal
strength of area. The LED’s will give live reading for two minutes then go back to
operational mode. Press button again to repeat test. You can also check signal
strength by logging into your web portal by visiting www.123mc.mobi on your smart
device. Select “status” page and pick the RTU you are installing then page for signal
strength. A -75dBm signal is better than a -100dBm signal, although it is acceptable.

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Main Printed Circuit Board Wired for Site Survey
Figure 1

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Chapter 3: Antenna
Installation
Overview
The antenna should be mounted outdoors
and above other objects. By optimizing the
placement of the antenna, you increase the
chances that the radio can communicate
with more than one cell tower. The coaxial
cable should reach the Mission RTU radio
connection with no severe routing of the
coax. Consider where the RTU will be
mounted in relation to the location of the
antenna.
1. Install the antenna cable and antenna
whip. Connect the SMA-M cable connector
to the SMA-F connector on the main board
(see Figure 1). Unscrew the nut from the
molded antenna base. Feed the molded
antenna base through the square cut out
on the bracket. Place the molded antenna
base in the circle cutout.
Secure the molded antenna base
to the bracket with the nut. Hand-
tighten the nut, plus ¼ turn with a
wrench. Do not overtighten.
2. Install the mounting bracket. Mount
the Universal Antenna Mount directly on the
face of a at surface or a metal pipe using
the included pipe clamps (placing above
any obstructions).
1. bjh

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Antenna Best Practices
Do Don’t
Mount the antenna outside as high as
possible, preferably above the roof or other
objects.
Mount the antenna underground, in a dry well,
or inside a “canned” lift station.
Mount the antenna above all metal surfaces
close to the installation.
Mount the antenna horizontally or bend the
antenna whip.
Coil excess coax in circles of 5 to 7 inches in
diameter. Pinching or tight bends in the coax
can restrict the high frequency/low power radio
signal path in much the same way water ow
is restricted through a tight bend in a hose.
Mount the antenna inside a metal control
cabinet. Even berglass cabinets degrade the
signal.
Ensure that the weight of the cable does not
damage the antenna base. There should be
enough slack in the cable so it does not rest or
touch the top surface of the mounting bracket.
Mount the antenna on the side of a metal
cabinet or adjacent to a tank. Metal surfaces
will reect the radio signal, preventing it from
traveling in all directions.
Incorporate a drip loop when installing the
cable to prevent water from penetrating into
the building or enclosure.
Cut, lengthen, or shorten the coaxial cable.
Mission can supply antenna extension cables
and connectors up to 50 feet. For lengths
above this limit, another RTU mounting
location should be considered.
Wiring Best Practices
• Signal cables should NOT run parallel with high voltage AC wires (load conductors).
• Where signal wires and load conductors must cross, do so at right angles.
• High voltage should not enter the Mission RTU. Mount the supplied transformer outside the
Mission enclosure.
• Lay wires in wire trays with the excess near terminations. Replace wire race covers (follow
NEC and your local/state electrical codes requirements).
• Cables used for digital and analog inputs should be 18 to 22 gauge, shielded, twisted pair
wire with the shield connected to ground at the RTU and NOT on the other end of the cable
(to prevent ground loop current).
• MOVs can be installed across AC contactor coil terminals to shunt voltage away from the
RTU inputs. Voltage spikes can be caused by coils de-energizing. The included MOVs are
rated for 120 V circuits and will suppress excess voltage above 150 V. These parts are
application dependent. They have a nite lifespan and will need to be replaced over time.

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Chapter 4: RTU Installation and Wiring
Locate the RTU as close as
possible to the control cabinet while
considering the antenna cable
length.
Turn off station power.
1. Mount the enclosure.
2. Cut the conduit and wiring
holes. Drill and attach the
conduit in the control cabinet and
Mission RTU. Use sealant where
appropriate.
3. Pull the wires and cables. Pull
the wet well cable (if used), then
the AC and 18 to 22 gauge input
wires.
4. Ground the RTU. Use 10 to 14
gauge green wire to connect the
grounding lug on the backplate
in the RTU to the stations Earth
ground (refer to Figure 1).
5. Install the Wet Well Module
(optional). Locate and mount the
Wet Well Module, according to
the supplied installation manual.
Run the included RJ45 cable to
the RTU.
Enclosure Options
Nema 4
Mount outdoors on
unistrut or a wall. Allow
clearance for hinge (left)
and key reader (right).
Consider the Nema 4
for indoor application
where wash-downs
occur.
Conduit connections
can enter from bottom,
but leave space for the
included battery.
Nema 1
Use indoors
where no wash-
downs occur.
Allow for space
on bottom of
the enclosure
for the battery.
Flatpak
Mount inside the
control cabinet.
Two large holes
are provided for
through-wires.
Place battery
inside the control
cabinet.
Baery
Key Reader

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6. Terminate digital inputs. Refer to the wiring diagram on the M110/M800
cover/door and RTU Installation Form in the packing box. Record input names
on the setup form and the diagram.
The default digital input (DX) connections are as follows:
D1 - pump 1 runtime accumulator
D2 - pump 2 runtime accumulator
D3 - pump 3 runtime or simultaneous pump (1 & 2) runtime accumulator*(M110)
D4 - high level oat
D5 - pump 1 fail
D6 - pump 2 fail
D7 - phase fail
D8 - unassigned or multiple pump runtime accumulator*(M800)
Input labels can be modied on your web portal. Begin with D5 if you install a
Wet Well Module.
Digital inputs require dry contacts. This means that wires running to these
inputs must not supply any voltage. Use an interposing relay if there are
no dry contacts available. If you must use a common input wire refer to
Appendix E.
The digital inputs are set as normally open by default. You must use normally
open contacts on pump runtime inputs. You may use normally closed contacts
on digital inputs 4 through 8. Notify Mission technical support via the RTU
Setup Form to change the default settings (refer to Figure 2).
Connect the shields of digital input wires to the grounding lug located inside
the RTU.
Pump Runtime Inputs: On M110 RTUs, only inputs D1-D3 can be congured
for pump runtimes. However, they can also be set as alarm inputs. D4-D8
on an M110 can only be congured as alarm inputs. D3*can be used for
simultaneous runtimes by leaving the resistor out, then contact tech support.
On M800 RTUs, D1-D8 (on the main board) can be congured as pump
runtime, pump runtime with alarm, or alarm inputs. As an option, the system
can report multiple pump runtimes on M800 RTUs for D1-7 by installing the
resistor on D8*, and Mission technical support must congure it as an alarm.

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No EOL resistors are required on D1, 2 and 4 when using Wet Well Module.
Wire Supervision
Figure 2
Wire supervision: Sensors associated with the digital
inputs rely on a 1000 ohm end-of-line resistor for wire
supervision. These resistors are wired in parallel
with the monitored switch contacts and allow the
main board circuitry to monitor the integrity of
the connections (refer to Figure 2A, and 2B).
If you cannot easily install the resistors at
the sensor or relay, you can install them
across the digital input itself (refer to
Figure 2C). By doing this, you will
not have line supervision.

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7. Terminate analog inputs. Two
analog inputs are available on
the main board (refer to gure 3).
These inputs can accept a 4-20 mA
(milliamps) or 0-5 V signal. Place the
analog jumper*on the top 2 pins for
a 4-20 mA signal and on the bottom 2
pins for a 0-5 V signal.
Take precautions when wiring
the analog inputs. Reverse
polarity may damage the main
board or the sensor.
The 12 VDC auxiliary output on the
main board can be used to power the
transducer as seen in Case 1 (100
mA maximum). When using the Aux.
output, be aware of the voltage drop
in the 4-20mA loop when wiring to
the analog inputs. The Aux. output
supplies a maximum of 12V. If
voltage consumed in the 4-20mA loop
exceeds the 12V supplied by the Aux.
output, the analog reading will be in
error. Case 2 or 3 may be appropriate
in this situation.
8. Wire the output relays. The output
relays are single pole, double throw
and rated up to 24 VDC at 250 mA
maximum. They are used for remote
control applications such as Tank and
Well, and digital intertie. You can wire
the relay normally open (default) or
normally closed (refer to Appendix B).
Analog Input Wiring
Figure 3

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Many items should be considered with remote control applications. Refer
to the Best Practices for Remote Control Applications document.
Generally, 12 VDC coil interposing relay is used in conjunction with the
Mission main board reed relays to prevent overload damage to the main
board. Make sure the load side of the relay can handle the rated AC voltage
of the load you are switching on or off. The maximum interposing relay coil
rating is 200 milliamps.
Wire the 12 VDC auxiliary output to common on the output relay. Wire the coil
on the interposing relay to normally open or normally closed on the output
relay.
9. Install the 120 VAC transformer and wire AC power. Mount the transformer
in the control panel (not the mission RTU).
It is very important to ONLY provide 12-16 VAC to the Mission main board
AC input. Hooking up the transformer backwards will apply 1200 VAC to
the main board and cause permanent change. Do not install transformer
in the RTU, rather, install it in the control cabinet.
Connect AC power to the
primary input (black wires).
Connect the secondary output
(red wires) to the main board
input. The transformer steps
the power down from 120 VAC
to 12 VAC. DO NOT turn on
station AC power yet.
Transformer Wiring
Figure 4

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Chapter 5: RTU Startup
1. Power the Mission RTU with the
12 VDC battery only. Connect
the black lead rst, then the red
lead. The LEDs will illuminate
in sequence (see Figure 6 for
LEDs). Once the sequence
is complete, you will hear 3
beeps from the buzzer. This
indicates the unit has connected
to Mission servers. Allow the
unit ve to ten minutes to
perform its power-up sequence
and synchronization to the
network. If the RTU does not
connect after two attempts,
refer to Appendix D: RTU Boot-
up Sequence, Appendix E:
Troubleshooting or call technical
support.
2. Check the wiring connections
before powering the pump
station. If the wiring is correct,
power the pump station, and
immediately focus on the main
board. Check to ensure the Mission RTU is still operating. If somehow a wiring
mistake has been made, it will be evident. If there appears to be a mistake,
immediately remove power. If power is OK, proceed to testing the RTU.
Battery Wiring
Figure 5

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Main Board Connections
Figure 6

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Chapter 6: Test the Installation
It is imperative that alarm points are tested and that alarm notications are
received so they can be acknowledged by the customer or end-user once the
unit is put into production. This includes phone numbers, text messages, e-mail
addresses, fax numbers, and pager numbers.
Additionally, it is recommended that the customer or end-user test all alarm
points, at least, every six months to ensure all electrical components and alarm
parameters are still functioning as desired and that alarms are being received
and acknowledged by recipients. Refer to our Spring Cleaning/Fall Fix-It
document for testing procedures.
Complete the following tests prior to leaving the job site:
1. Conrm AC power. Use a voltmeter across the AC terminal to verify
~12-14 VAC is present.
2. Test the battery. If the red BAT LED is on, remove AC power, and use a
voltmeter to read the battery voltage. If it measures below 11.5 VDC, then the
battery may require time to charge or is bad. If the BAT LED blinks steadily, it
is charging. If it is on solid, the battery is not connected.
3. Test the radio connection. Check the radio status LED. It should blink slowly.
If not, call technical support at 877-993-1911 option 2.
4. Inspect the vertical status LEDs. Normally the A and SID LEDs are on, while
the green DAL LED blinks steadily. The REG, ACK, and PAG LEDs should
remain off. The REG LED will illuminate during data transmission.
5. Inspect the digital input LEDs. Check the horizontal input LEDs on the
Mission main board. If any LEDs are blinking, the input does not sense a
1000-Ohm EOL resistor. Check the wiring/connections of the resistors.
6. Test the digital alarm inputs. Put each digital input into an alarm state. If
this is not possible, short out the 1000-Ohm resistor at the relay/terminal
connections. The corresponding input LED will turn on and an alarm

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call-out will be initiated (if call-outs are enabled at the web portal and the input
is a NO input). If not, check wiring/connections. Ensure that all alarm inputs
when closed cause the corresponding Mission RTU input LED to illuminate.
Mission technical support is available to conrm that data is being properly
transmitted and received on your web portal. A smartphone can be used
otherwise.
7. Test the pump runtime inputs. Turn on pump 1.
Mission D1 LED should illuminate. If not, check
the wiring and/or end-of-line resistors (no Wet Well
Module). Repeat step for pump 2 and 3 if used.
8. Test the high level alarm. Open the wet well. Pull
the high-level oat up and put it into alarm condition
by tipping it. Ensure that the digital input LED turns
on. If not, check the wiring (wet well module if used).
Also check the high level oat itself.
Wet Well Module: By performing the above pump
run and high level alarm tests you will have tested
the wet well module if installed. The green power
LED should always be on. The blue pump run LEDs
come on when pumps are running. The red high level alarm LED should turn
on when the high oat is closed. No EOL resistors are required on D1, 2 and
4 when using Wet Well Module.
Verify alarm notications are received from the tests. Log on to your web portal
with the credentials specied on the Notication Setup form. Go to the Alarms
page. You should see a list of alarm events with event time and the result.
Call Mission technical support after testing the installation to enable the device
for alarm call-outs. A technician will verify proper operation of equipment.

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Chapter 7: Site Commissioning
Enable the RTU for alarm call-outs by calling technical support.
Setup Forms
Ensure setup forms have been submitted to Mission technical support. Verify
proper labeling on your web portal and the wiring diagram on the Mission RTU.
Users with administrator credentials have the ability to make changes to the web
portal, if necessary.
Documentation and Help Guides
It is recommended that you review the online manuals for detailed operation
of your RTU and web portals. This can be found on your menu selection in the
DOWNLOAD folder under DOCUMENTS.
The Operators Guide that came with the RTU should be distributed to your
operators as a how-to document to get operators started with the Mission
system. It covers the basics of the system capabilities, monitoring and alarming,
and helpful resources.
Training Resources
Mission hosts weekly webinars nearly every Wednesday at 2:00 P.M. Eastern.
The revolving series covers the basics, advanced web portal options, and
everything in between. We want to help you get the most out of your system, so
please join us and feel free to ask questions.
We also offer short video tutorials and quarterly newsletters with timeless
information. Registration and archives can be found on our website.
Your unit is now ready for use. Visit www.123mc.com or www.123mc.mobi and
log in with your credentials to view your web portal.