mixologiq MIXO TWO User manual

@GrandCruWineFridges
www.grandcruwinefridges.com.au
MIXOLOGIQ
COCKTAIL
MACHINE
OWNERS MANUAL
NEED HELP? CALL
1300 935 683
GRCU4718-Mixo Two User Guide.indd 1GRCU4718-Mixo Two User Guide.indd 1 20/9/22 4:28 pm20/9/22 4:28 pm

GRCU4718-Mixo Two User Guide.indd 2GRCU4718-Mixo Two User Guide.indd 2 20/9/22 4:28 pm20/9/22 4:28 pm

3
SAFETY PRECAUTIONS .................................................................................................. 4
SHIPPING BOX CONTENTS ............................................................................................. 6
INSTALLATION ............................................................................................................... 7
START MIXOTWO ............................................................................................................ 8
SETTINGS - MENU DESCRIPTION ................................................................................... 9
LANGUAGE SELECTION .................................................................................................. 9
INTERNET CONNECTION ...............................................................................................10
BOTTLE POSITIONING ...................................................................................................12
CLEANING PROCESS .....................................................................................................14
CALIBRATION PROCESS ................................................................................................16
FRIDGE TEMPERATURE ................................................................................................17
PREPARING A COCKTAIL ...............................................................................................18
END OF BOTTLES ......................................................................................................... 20
SOFTWARE VERSION AND UPDATE ...............................................................................21
BACKOFFICE ACCESS ....................................................................................................21
MAINTENANCE ............................................................................................................. 22
TROUBLESHOOTING ..................................................................................................... 25
WARRANTY, SERVICE AND SUPPORT ........................................................................... 26
CONTENTS
GRCU4718-Mixo Two User Guide.indd 3GRCU4718-Mixo Two User Guide.indd 3 20/9/22 4:28 pm20/9/22 4:28 pm

4
IMPORTANT WARNINGS
Important warnings have the following
symbols, please observe these warnings
The manufacturer shall not be held
liable for any damages resulting from
failure to read this user guide and
observe the instructions of use.
Keep these instructions in a safe place.
CAREFULL – DANGER
Ignoring this sign and
remarks may put you
into personal danger
CAREFULL – WARNING
Ignoring this sign and
remarks may result in
damage to your product
HINT
Useful Hint to make the
best of your product
SAFETY PRECAUTIONS
Thank you for choosing MixoTwo Cocktail Machine, we want you
to make the most of your new machine. Please read carefully
this Owners Manual before using MixoTwo, in doing so you will
avoid putting yourself at risk or damage the machine.
TECHNICAL SAFETY
• Prior to use, check the plug
and lead for any damage.
• Hold the plug when removing
the plug from the socket.
• Check whether the power supply
is suitable for this product.
• Ensure that the product is
standing firmly and level.
• Always have repairs carried out by
qualified service engineers.
• To avoid damage to the product,
a damaged plug may only be
replaced by the manufacturer or
a qualified service engineer.
REFRIGERANT
This product contains a refrigerant,
the quantity used in the product
is stated on the type plate.
• R600a refrigerant gas (16 grams)
• Contact with liquid may cause
frostbite or cold burns.
• Exposure to low concentrations
may lead to dizziness, headache,
nausea and loss of coordination.
• For liquid contact, flush with
water for at least 15 minutes.
Obtain medical assistance.
• When exposed to fire the container
can burst open or explode.
• Always ensure that there is
sufficient ventilation in the room
where the appliance is located.
• Never open the machine unit.
GRCU4718-Mixo Two User Guide.indd 4GRCU4718-Mixo Two User Guide.indd 4 20/9/22 4:28 pm20/9/22 4:28 pm

5
DURING OPERATION
• Use this product only indoors.
• Never use the product as a step.
• Never store electrical
appliances in the product.
• Ensure that ventilation grilles both in and
outside the machine remain unobstructed.
• ln case of emergency the plug should
be removed from the socket.
POWER SUPPLY
• If this device cable is damaged it must
be replaced with an original cable.
• ln case of emergency: remove the
plug lead from the socket.
• The socket should be within
easy reach of the machine
• Check for the correct power
supply, referred to the information
on the type plate.
• Ensure that the plug lead cannot
be trapped or snagged.
• If necessary, the plug lead can be
extended by a qualified electrician.
• We do not recommend the use
of an extension lead.
Fluctuations in the power supply can
cause damage, which causes the machine
to switch off. Supplier cannot be held
responsible for any consequential damage.
Climate classification:
A refrigerator is produced for
optimal performance within certain
ambient temperatures. This product is
suitable for the following classification:
N: from +16 °C to +32°C.
Never install the refrigerator
next to a heat source!
Refrigeration: A hydrocarbon
refrigerant (R600a) can cause
frostbites and cold burns, exposure
to low concentrations may lead to
dizziness, headache, nausea and loss of
coordination. When exposed to fire the
container can burst open or explode.
OPERATING PRINCIPLE
A refrigerator works by extracting heat from
the space to be refrigerated and to release
this in the surrounding area. For maximum
air circulation it is recommended to allow
at least 10 cm space around the machine.
Be very careful never to obstruct
the air inlets and outlets.
TYPE PLATE
Type Cocktail Machine
Model MixoTwo
Serial YYMM-SERIAL
number
Refr. R R 600a 18g
Voltage 220-240V 50Hz
Current 3.5 A
B+B MixologiK®
RoHS
GRCU4718-Mixo Two User Guide.indd 5GRCU4718-Mixo Two User Guide.indd 5 20/9/22 4:28 pm20/9/22 4:28 pm

6
SHIPPING BOX CONTENTS
Top Middle cleaning
container (x1)
Top Left cleaning
container (x1)
Top Right cleaning
container (x1)
MixoTwo cocktail
machine (x1)
Mobile Caps with aerator
for bottles (x10)
Inside cleaning
container (x1)
Calibration
glass (x1)
USB Wireless
Dongle (x1)
Power supply
220v/24V (x1)
Power
cables (x2)
GRCU4718-Mixo Two User Guide.indd 6GRCU4718-Mixo Two User Guide.indd 6 20/9/22 4:28 pm20/9/22 4:28 pm

7
INSTALLATION
LOCATION
• MixoTwo must be installed on a flat
horizontal smooth surface to work properly.
Legs are used for adjustment and levelling.
• A minimum distance of 20 cm is
required above the top of the machine
to enable the change of the bottles.
• MixoTwo contains a refrigerated section
with a compressor. For maximum
air circulation, allow at least
10 cm space around MixoTwo.
Important: Never obstruct
the air inlets and outlets.
ELECTRIC INSTALLATION
• Before installing power cables be sure
that the power button 1 is set on OFF.
• MixoTwo contains 2 electricals inlets for
the Fridge and the Electronic System.
−Fridge connection: Plug a Power
Cable on the outlet 2
−Electronic System connection:
Plug the Power Supply with a
Power Cable on the outlet 3
INTERNET INSTALLATION
To operate properly MixoTwo must
be connected on Internet for:
• Add / Edit / Delete recipes
• View statistics of consumptions
• Make software update
• Remote control in the event of malfunctions
• Backoffice support
CONNECTION
• Connect the USB Wireless Donggle
on the USB Outlet 4
• If possible connect a cable directly
using an RJ45 cable from the
Internet Box on the Inlet 5
5
3
2
4
1
GRCU4718-Mixo Two User Guide.indd 7GRCU4718-Mixo Two User Guide.indd 7 20/9/22 4:28 pm20/9/22 4:28 pm

8
START MIXOTWO
Once the Installation is complete, to start MixoTwo switch (D) to position 1.
The screen after few seconds will show the following message:
Click on
and the Main screen will appear:
A
B
G
C D E
F
A Preloaded Cocktails Families B List of cocktails in progress
C Alerts (Empty Bottles, New software update … )
D Preloaded Bottle Map E Settings Menu F Internet connection status
G Horizontal scrollable list of preloaded cocktails for the family selected
GRCU4718-Mixo Two User Guide.indd 8GRCU4718-Mixo Two User Guide.indd 8 20/9/22 4:28 pm20/9/22 4:28 pm

9
SETTINGS - MENU DESCRIPTION
Click on the setting menu to open the screen below:
J
E
H
M
L
K
I
N
H Launch cleaning Menu I Calibrate bottles J Connect to Internet
K Change language L Use for maintenance M Restart machine
N Back to main screen
LANGUAGE SELECTION
In the setting menu click on “Language” K.
Then click on the selected language and wait for few seconds for screen to restart.
GRCU4718-Mixo Two User Guide.indd 9GRCU4718-Mixo Two User Guide.indd 9 20/9/22 4:28 pm20/9/22 4:28 pm

10
INTERNET CONNECTION
INTERNET SETUP
To operate properly MixoTwo must
be connected to Internet to:
• Add / Edit / Delete recipes
• View statistics of consumptions
• Make software update
• Remote control in the event of malfunctions
Important: MixoTwo can
operate without Internet
connection but will not be able to
be updated and send statistics until
Internet connection is restored.
STATUS OF INTERNET CONNECTION
The Internet connection status is shown
on the right screen corner F:
Active
Connection
Not active
Connection
RJ45 CONNECTION
When MixoTwo is plugged with a RJ45
wire on a standard configuration the
connection must be automatic .
If after 1 minute, the connected
status is not active :
• Check if the wire is connected
on the good RJ45 (left one)
• Check internet connection by
connecting the wire to computer
• Connection may be not DHCP configured
(usually in large companies). In this case
refer to Advanced Configuration.
WIRELESS CONNECTION
• Check the USB Wireless Dongle is
plugged (delivered with MixoTwo).
• In setting menu click on
“Network Config” J.
Click on the icon
Select the correct Wireless network:
Type the Wifi password then click
GRCU4718-Mixo Two User Guide.indd 10GRCU4718-Mixo Two User Guide.indd 10 20/9/22 4:28 pm20/9/22 4:28 pm

11
Note: Keyboard can be scrolled
from top to bottom to get lowercase
letters and special characters.
• If password is correct the internet
connection status will become active :
• If internet connection is after
2 minutes, check your password.
ADVANCED CONFIGURATION
For specific configuration when DHCP is
not active (usually in large companies).
Click
• Choose “Wired” or “Wireless”
• Unselect DHCP
• Set your own IP Address, Network
Mask, Gateway, DNS
Click
GRCU4718-Mixo Two User Guide.indd 11GRCU4718-Mixo Two User Guide.indd 11 20/9/22 4:28 pm20/9/22 4:28 pm

12
BOTTLES MAP
MixoTwo has 20 available bottles slots for
Alcohol, Liquors, Syrups and Juices (10
chilled and 10 at room temperature).
Each slot is represented by
a number from 1 to 20, to
can be viewed by clicking
on the main screen menu.
The following screen will appear showing:
• The Bottles Map is a top view of the Top
and the Inside sections of MixoTwo,
showing ingredients on each slot
• Affectation of each slot can be changed
directly from the Backoffice (refer to
this section for more information).
BOTTLES INSTALLATION ON
TOP SECTION (10 BOTTLES)
Insert the mobile cap equipped with its
aerator (2) on the bottle, as shown below:
To insert the mobile cup with its aerator in
the bottle, follow steps in the proper order:
• Open the bottle, if necessary
remove its flow limiter.
• Insert the mobile cap fully on the
top of the bottle (bottle upright)
• Press on the valve (for degassing)
Then, when this is done:
• Insert the assembly into the
designated slot as shown
BOTTLE POSITIONING
Important: Making good cocktails depends on the quality of the
ingredients and good use of MixoTwo operation depends on adapting
ingredients viscosity to its pumping system for syrups, juices or thick alcohols.
An ingredient with a thick viscosity will lead to non-detection of empty bottle
or pumps and pipes obstruction due to inappropriate product viscosity.
GRCU4718-Mixo Two User Guide.indd 12GRCU4718-Mixo Two User Guide.indd 12 20/9/22 4:28 pm20/9/22 4:28 pm

13
To remove a bottle, pull the
bottle gently upwards.
BOTTLES INSTALLATION ON
INSIDE SECTION (10 BOTTLES)
The 10 bottles for the Inside section
are placed by putting tubes inside
each allocated bottle, then tap bottles
using black caps as shown.
Important: Make sure that the
rigid tube is correctly fixed to its
connection to avoid an air intake which
will cause the empty bottle message.
GRCU4718-Mixo Two User Guide.indd 13GRCU4718-Mixo Two User Guide.indd 13 20/9/22 4:28 pm20/9/22 4:28 pm

14
CLEANING PROCESS
INSIDE SECTION CLEANING PROCESS
Follow the steps on the screen:
On the row “Inside” click on
• Remove all bottles.
• Fill the Inside Container with 3 liters
of hot water (approx. 60°C to 70°C)
and descaling agent.
• Put all tubes inside container.
• Put Middle Container under
distribution head.
• Follow cleaning steps from screen
Click on
• MixoTwo pumps the hot water from the
Cleaning container into Middle container.
• Once the container and tubes are empty
the cleaning process is completed,
remove the containers and re-install
bottles in their original positions.
THE CLEANING PROCESS
The cleaning process consists in
two separate operations. In the
setting menu click on “Clean Mixo”
H to get the following screen:
CLEANING THE INSIDE SECTION
DAILY OPERATION
Cleaning of the INSIDE section MUST
be done daily after service as tubes
containing juices or syrups may deteriorate
or block tubes after few hours.
Important: Regular cleaning is essential to make MixoTwo
operates at its best, this operation must be done with
hot water with an appropriate descaling agent.
GRCU4718-Mixo Two User Guide.indd 14GRCU4718-Mixo Two User Guide.indd 14 20/9/22 4:28 pm20/9/22 4:28 pm

15
CLEANING THE TOP SECTION
WEEKLY OR DAILY OPERATION
• WEEKLY CLEANING only if
dry alcohols are used
• DAILY CLEANING if syrups, juices or other
ingredients containing sugar are used.
TOP SECTION CLEANING PROCESS
Follow the steps on the screen:
On the row “TOP” click on
• Remove all bottles
• Put Left Top & Right Top
containers on their caps.
• Fill each container with 1.5 liter of hot water
(approx 60°C to 70°C) with descaling agent.
• Put the Middle container
under distribution head.
• Follow cleaning steps from screen
Click on
• MixoTwo is pumping the hot water
from the Cleaning containers and
put it in the Middle container.
• Once the containers and the tubes are
empty the cleaning process is completed.
• Remove the containers and re-install
the bottles in their original slots.
Most Important: Use only
Vaseline on fixed cups
rubber gaskets to facilitate the
introduction and removal of two
Top section cleaning baskets.
Never use grease as this product
deteriorates rubber properties and
creates a stickier action that will force
out gaskets from their position when
removing the cleaning baskets.
An appropriate descaling agent in
recommended quantity must be always
used with the hot water for cleaning.
Mobile cups must also be
regularly cleaned with hot
water to avoid the obstruction of their
aerators and their degassing valves.
Important: If cleaning process
is not done correctly, sugar
will crystalize inside tubes and plug
them. Distributor’s maintenance
will then be necessary.
GRCU4718-Mixo Two User Guide.indd 15GRCU4718-Mixo Two User Guide.indd 15 20/9/22 4:28 pm20/9/22 4:28 pm

16
Important: To get accurate
cocktails, the calibration process
must be done each time you change the
brand of product or of an ingredient.
For example,Grenadine Syrup viscosity
differs from brand to brand.
Calibration is the most important
step to get accurate cocktails.
This process checks viscosity of each
ingredient to set pumping time for One
milliliter (1 ML) from each bottle.
CALIBRATE THE BOTTLES
• In the setting menu click on “Calibrate” I.
• Select the bottles you want to
calibrate (by default the not
calibrated bottles are selected)
• Click “Calibrate X bottles”
• In case MixoTwo is not clean, it will start
by asking you to clean the machine:
Follow the steps on the screen or
refer to the Cleaning Section.
Once the MixoTwo is clean, follow
the steps from screen:
• Put the selected bottles, with at less
20cl of liquids inside, in the right slot.
Click on
• The Calibration Glass is supplied
with MixoTwo. Put the Calibration
Glass under the distribution head.
Click on
CALIBRATION PROCESS
Important: Making good cocktails depends on a good calibration of MixoTwo
as well as good quality ingredients. Good operation of MixoTwo depends
on ingredient viscosity adapted to its pumping system for syrups, juices and thick
alcohols. A very thick ingredient will lead to pump and pipes obstructions.
Consult your Distributor for assistance in selecting the
right ingredients for MixoTwo best operation.
GRCU4718-Mixo Two User Guide.indd 16GRCU4718-Mixo Two User Guide.indd 16 20/9/22 4:28 pm20/9/22 4:28 pm

17
Important: Calibration glass
supplied MUST be used and
cannot be changed as it needs to
have this specific diameter.
• MixoTwo self operates pumping 2cl from
each bottle to make its auto-calibration:
− When calibration glass is full,
screen will ask to empty it.
− If an error occurs during calibration
process on one or more bottles MixoTwo
will inform at the end of process
(or during process) to correct it.
Important: DON’T TOUCH
MIXOTWO once the
calibration process has started
Important: If an ingredient is
not calibrated the images of the
cocktails containing this ingredient are
“grayed” out until the calibration is done.
CLEANING THE CALIBRATION SENSOR
• Calibration process MixoTwo uses a sensor
which is integrated in the distribution head.
• MixoTwo may ask to clean it if dirty
by showing you this image. In this
case clean sensor using a dry tissue
to remove traces of liquid.
FRIDGE TEMPERATURE
• The Fridge is designed to work with an
ambient temperature up to 32°C.
• Fridge temperature may be adjusted with
the thermostat inside the fridge: Position 2.
Important: The refrigerator risks
freezing if it is set too cold or if
it is poorly ventilated and if the door is
not closed properly. When it is frozen,
the fridge is no longer cold and in this
case, it is necessary to unplug it and let
it thaw completely. Be sure to turn it
back on only after it is completely dry.
GRCU4718-Mixo Two User Guide.indd 17GRCU4718-Mixo Two User Guide.indd 17 20/9/22 4:28 pm20/9/22 4:28 pm

18
On the main screen, click on the cocktail you
want to prepare, a new window will open for
selecting the cocktail recipe before selecting
the number of cocktails to be made:
The process is as follows:
• Select the family (“Classical”,
“Signature”, “Mocktails” etc...)
• Click on the cocktail to
prepare will indicate:
− The type of glass (or Shaker) that
is required for the recipe.
− The ingredients that have to be
put in the Shaker or Glass before
the cocktail preparation:
− The steps to follow after the
cocktail has been prepared.
− If the cocktail requires to be shaken
and need to be put or not in the glass.
• Insert the glass or shaker in the MixoTwo
• Change the number of cocktails to prepare.
Click on the icon
• MixoTwo serves the doses
according to the recipe.
• At the end of the cocktail follow the last
steps before serving the customer:
− If the cocktail was done in the shaker.
− It must be shaked and served
in the glass with or without the
ice depending of the recipe.
SHAKE AND SINGLE STRAIN
PREPARING A COCKTAIL
GRCU4718-Mixo Two User Guide.indd 18GRCU4718-Mixo Two User Guide.indd 18 20/9/22 4:28 pm20/9/22 4:28 pm

19
SHAKE AND SERVE WITH ICE
BEFORE SERVING
• Before serving, add with ingredients for
taste or decoration.This information is
shown here on the right of the screen:
Important: Grey cocktail.
Sometimes in MixoTwo, there
are grey cocktails shown, and if you
click on the cocktail, the cocktail
cannot be made, as shown in the two
images above. The reasons can be:
• Bottle disabled
• Uncalibrated bottle
• Missing ingredient.
GRCU4718-Mixo Two User Guide.indd 19GRCU4718-Mixo Two User Guide.indd 19 20/9/22 4:28 pm20/9/22 4:28 pm

20
END OF BOTTLES
A message while the cocktail is processing
• If the empty detection concerns the
fridge area, check that the rigid dip tube
is properly engaged in its connector
so that there is no air intake.
• Check the physical condition of the bottle.
• If the bottle is really empty,
change the bottle:
Click on
• If the bottle is not yet empty:
Click on
• To bypass an ingredient:
Click on
Alert message will disappear when
MixoTwo manages to get the liquid
VIEWING THE QUEUE/
CANCELLING A COCKTAIL
To view the queue of cocktails in
progress or to cancel them:
Click on in the top right of the screen
• The list of cocktails to be
prepared is displayed
• To cancel the preparation of a
cocktail, click “Cancel”
Important: End of bottle detection is based on electrical resistive
sensor principle analysing passage of the fluid. This technology is very
reliable but depends on the dielectrical fluid properties (alcohol, viscosity,
brand etc.) and sometimes this may lead to improper readings.
In case of error message (bottle empty) operator must first visually check if
the bottle is effectively empty or not. If the bottle is not empty the operator
can cancel this error message and carry on with the cocktail.
ALERT MESSAGES
GRCU4718-Mixo Two User Guide.indd 20GRCU4718-Mixo Two User Guide.indd 20 20/9/22 4:28 pm20/9/22 4:28 pm
Other manuals for MIXO TWO
1
Table of contents
Other mixologiq Commercial Food Equipment manuals