Mobeye Call-Key MCK100 User manual

Installation manual
Mobeye Call-Key
GSM Door Opener
SW version 7.n

Table of Content
1. Introduction 3
2. To get ready in six steps 4
2.1 Place the SIM Card 4
2.2 Connect a lock to the output 4
2.3 Connect the power supply 5
2.4 Program the administrator phone numbers 5
2.5 Authorising telephone numbers 5
2.5.1 Installation code 5
2.5.2 Program the authorised telephone numbers 6
2.5.3 Delete telephone numbers 6
2.6 Openthe door lock 6
3. Additional programmering 7
3.1 Standard behaviour 7
3.2 How to program 7
4. Configuration settings 8
4.1 Installation code 8
4.2 Interval test message 8
4.3 identification text 8
4.4 Alarm telephone numbers 8
4.5 Input type 8
4.6 Input delay time 8
4.7 Alarm suspension 8
4.8 Alarm repeat time 8
4.9 Inactive time 9
4.10 Power failure delay time 9
4.11 Authorisations and remote control 9
4.12 Unauthorised switching of output 9
4.13 Output behaviour: Switch or pulse times 9
4.14 Reset to factory settings 10
5. Action rules 11
5.1 Pre-programmed action rules 11
5.2 Triggers and reactions 11
5.3 Programming action rules 12
5.4 Time-based action rules 12
5.5 List of programmed action rules 12
5.6 Delete action rules 13
6. Complete list of settings 14
7. Reports and lists 15
7.1 Status request 15
7.2 List of settings 15
7.3 Call list 15
7.4 Authorisation list 15
7.5 Test GSM network strength 15
8. Issue solving and technical data 16

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Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye
Call-Key. Please read these thoroughly before you start using the MobeyeCall-Key.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the Mobeye Call-Key. The
manufacturer cannot be held liable for any damage or loss caused by any incorrect use or
incorrect functioning of the MobeyeCall-Key.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than
-10°C and not higher than 55°C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapours or dust are present
or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The
use of different parts may lead to damage of the Mobeye Call-Key.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is to open the door after
number recognition of incoming calls. Other uses are not permitted.

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1. INTRODUCTION
The Mobeye Call-Key is a GSM door opener. The electronic door is connected to the relay
output. Via an incoming call from an authorised number, the relay output will switch and the
door or port is opened.
The Mobeye Call-Key has two inputs for additional sensors. If one of these is activated, the
set contact persons will receive a notification.
The Mobeye Call-Key can work in two ways:
✓Stand-alone: the telephone numbers are programmed via SMS in the stand-alone
module. Phone numbers are authorized for 24/7 ("always").
✓Registered in the Mobeye Internet Portal. This password protected and secured internet
area offers additional functionality. For each person a time window (day, time or period)
can be entered for limited access or a 24/7 authorisation can be granted. The Mobeye
Internet Portal allows the administrator to manage the devices, program numbers and
view historical data (who opened the door and at what moment).
NOTE
This manual describes the installation and options for the stand-alone functionality. The
manual for the Internet portal functionality can be found in the Mobeye Internet Portal. To
do this you first log in as a user in the portal. Discover more information on the portal at the
site www.mobeye.eu/portal.
Additional functions in the Mobeye Internet Portal:

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2. TO GET READY IN SIX STEPS
To get started with the Mobeye Call-Key seven easy steps are needed.
1. Place the SIM card
2. Connect an electronic lock to the output
3. Connect the power supply and, if desired, Insert the four batteries
4. Program a phone number as administrator
5. Program at least one phone number as authorised number
6. Open the lock
2.1 PLACE THE SIM CARD
To use the Mobeye Call-Key a SIM card from any network is needed. On this SIM card, the
PIN code security needs to be disabled or ‘0000’. If your SIM card has a PIN code, you can
disable or change this using any mobile phone and change the PIN code security. Please
consult the manual of that mobile phone for the procedure.
The SIM card needs to be inserted before the batteries. When using a
prepaid SIM card, take note of the available credit. Additionally it is wise to
set a recurrent test message in the menu so the card will be used at least
once a month.
•Open the back cover and insert the SIM card in the holder.
For opening/closing, slightly move the cover.
2.2 CONNECT A LOCK TO THE OUTPUT
Connect an electronic door lock to the output 1.This is a relay output. The maximum load is
2A/30V. Open the hole in the enclosure and insert the 2 wires of the lock through the hole of
the enclosure to the inside part and next in the two connectors of output 1 (press on the
orange pins for connecting the wires). It does not matter which wire is connected to which
connector. If necessary the wires can be extended using appropriate wire material.

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2.3 CONNECT THE POWER SUPPLY
Connect the external power adapter to the power input of the Mobeye Call-Key (press the
orange pins for connecting the wires):
•V+ to “+”
•Ground to “-“
When using Mobeye adapter 10027 (European type):
‘V+’ is black wire with white stripe, ‘Ground’ is black wire. Otherwise please look at the
adapter for the ‘+’ and ‘–‘.
Optionally the 4 batteries (4 * CR123) can be placed. If these are inserted, the Mobeye Call
Key will send a message to the administrator in the event of a power failure. After sending
the outage report the unit itself will go to the "Low Power” mode, which means that the GSM
module will shut down to save the batteries. In this 'Low Power” mode, the unit will not be
able to receive incoming phone calls. Internal triggers, such as (alarm) messages on the
inputs and test reports may be sent.
Close the Mobeye Call-Key using the 4 screws.
2.4 PROGRAM THE ADMINISTRATOR PHONE NUMBERS
You need to program at least one phone number, which will be set as ‘administrator
number’. The administrator will receive system messages such as test messages, low
battery messages or notifications about an activated input. Without administrator number,
the unit will not work.
To program the administrator’s number, just call the Mobeye Call-Key after the start-up. The
phone number of the first call that is received while the unit is not configured, will be stored
as administrator. For this way of programming, the number recognition in the caller’s phone
must be switched on.
The administrator will receive a confirmation by SMS text message.
The administrator’s number can also be programmed by SMS command. This method is
described in the next chapter.
2.5 AUTHORISING TELEPHONE NUMBERS
As prerequisite for opening a door, the ‘calling telephone numbers’ need to be authorised. In
the stand-alone Mobeye Call-Key a maximum of fifty numbers can be authorised via SMS
command. Each new number takes the first free position. To receive a list with the
authorised numbers, please refer to 7.3.
2.5.1 Installation code
For all programming actions the installation code must be used. The initial code is ‘1111’.
The installation code is also included in the confirmation SMS which the administrator
received after programming the administrator number. For more security, the code needs to
be changed to a personal installation code, see 4.1.
In this manual this code is referred to as CODE.

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2.5.2 Program the authorised telephone numbers
SMS command to authorise numbers:
CODE ADDTELA:
2.5.3 Delete telephone numbers
To delete a phone number, you need to know at what memory position it was stored . A list
with authorised numbers can be retrieved by following SMS command:
CODE ANL?
SMS command to delete the memory position of the authorised number:
CODE DELA:
2.6 OPENTHE DOOR LOCK
After the previous steps, the door can be opened by authorised numbers. This can be done
by incoming call or SMS command. Please note, the number recognition of the authorised
number must be switched on.
1 Open the lock by a call
By calling the number of the SIM card inside the Mobeye Call-Key, the output relay will
switch during a pulse time of 10 seconds. The unit will recognize the calling telephone
number and switch the output relay without taking the phone: no phone costs are involved.
2 Open the lock by SMS command
To open the lock connected to output 1, send following SMS command: O1ON
Remarks:
- The command O1ON contains two letters ‘O’.
- The command does not require the CODE.
- Since the output relay was opened using a pulse, the relay closes automatically after the
pulse time.
The sending phone is charged for the regular costs of an SMS text message.
Example: to authorise number 0757 12345678:
1111 ADDTELA:[phone]
Example: to delete the telephone number at position 2
1111 DELA:2
Example:
O1ON
Example:
1111 ANL?

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CODE COMMAND:OPTION
CODE COMMAND:OPTION#COMMAND:OPTION#COMMAND:OPTION
3. ADDITIONAL PROGRAMMERING
3.1 STANDARD BEHAVIOUR
The Mobeye Call-Key has following standard behaviour. Next chapters describe how to
change this.
•If an authorised number calls the number of the SIM card inside the Mobeye Call-Key, the
output 1 switches for 10 seconds (pulse time).
•If the Mobeye Call-Key receives an SMS text message containing ‘O1ON’ from an
authorised number, the output 1 switches for 10 seconds (pulse time).
•If one of the inputs is activated by a sensor, the Mobeye Call-Key sends an alarm SMS
text message and calls the set alarm phone numbers (others than authorised numbers!).
The SMS message contains the text ‘Mobeye alarm 1’or ‘Mobeye alarm 2’.
•If the sensor and/or the input remain in the alarm status, the Mobeye Call-Key repeats
sending the SMS alarm message every four hours.
•If batteries are placed and these need to be replaced, the Mobeye Call-Key sends a
‘battery low’ SMS text message to the administrator.
•If batteries are placed and an external power failure occurs, the Mobeye Call-Key sends a
‘power failure’ SMS text message and calls the set alarm phone numbers.
3.2 HOW TO PROGRAM
The settings are to be programmed via SMS commands. Please follow next steps:
- Be sure the unit is connected to an external power supply
- Send an SMS message with following content:
- The CODE stands for the installation code. Factory setting is ‘1111’.
- Do not forget the space between CODE and COMMAND.
- The commands are case sensitive.
- Several commands may be combined in one SMS message (with a maximum of 160
characters) by placing a # between the commands.
- All settings are stored in the unit and will be kept when removing the power supply.
- The complete scheme with SMS commands is listed chapter 6.
A confirmation melody is played to indicate a correct command. In the event of an incorrect
command, a beep is heard.
To request the settings: CODE SET?
To request the status: CODE STATUS?
Example: two commands in one message:
1111 TEL2:[phone]#TO1:20
Example: to set the pulse time of output 1 to 20 seconds:
1111 TO11:20

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4. CONFIGURATION SETTINGS
4.1 INSTALLATION CODE
The installation code is the 4-digit code for programming the settings. The initial code is
‘1111’. Please change the code to make the unit more secure.
4.2 INTERVAL TEST MESSAGE
The Mobeye Call-Key can send test messages. Through these ‘keep alive’ reports you will
be informed about the status of your Mobeye Call-Key. You can set the interval between the
test reports. This is adjustable between 0 (no test reported) and 30 (every 30 days a test
message). Note: the interval of 1 day will result in a daily test message; the exact time
between the messages will be about 24 hours.
The smaller the interval between the test reports, the shorter is the battery life. The test
message only works if the system is on.
4.3 IDENTIFICATION TEXT
It is possible to add a standard identification text (NAME) to all messages sent out by the
Mobeye Call-Key. The alarm messages are a combination of the name and the alarm text. A
user defined identification has a length of maximum 20 characters. The default identification
text is ‘Mobeye’.
4.4 ALARM TELEPHONE NUMBERS
Up to five telephone numbers can be programmed in to the Mobeye Call-Key. In the event of
an alarm on the inputs the Mobeye Call-Key first sends an SMS text message to all
numbers, next they are called. It is possible to confirm the call, after which the other
numbers will not be called anymore. Or to start a listen-in connection.
Note: the first telephone number is required, the others are optional.
4.5 INPUT TYPE
The input type defines the character of the inputs IN1 and IN2. This can be Normally Open
(NO) or Normally Closed (NC). If an input is set to NO, the alarm will be triggered as soon as
the terminals of the input are closed. If the input is set to NC, the alarm is triggered if the
connection between the input terminals is broken. The default input type is set to NO.
4.6 INPUT DELAY TIME
The input delay time defines the time that the inputs are triggered before an alarm is
initiated. If the input returns to the non-alarm status within the delay time, no alarm is sent.
The delay time can be set between 0 and 999 seconds. As default, the input delay time is
set to 1 second.
4.7 ALARM SUSPENSION
The alarm suspension time defines the time in which the activation on an input will not lead
to an alarm, after an output was opened by an authorised phone call (or unauthorised, see
4.12). This enables, for example, to secure a door with a magnet contact and to prevent that
alarms are sent after the opening by a call or SMS text message. Take care: this is only
useful if a lock can only be opened by SMS or call. The suspend time can be set between 0
and 999 seconds. As default, the suspend time is set to o second.
4.8 ALARM REPEAT TIME
In order to emphasize the urgency of the alarm messages, all alarms can be repeated. As
long as the input has not returned to the inactive status, the SMS alarm will be repeated after
Example: To set the SMS to OFF (just call):
1111 CALLALARM:OFF