Mobeye CM-Guard TwinLog CML4055 User manual

USER MANUAL
Mobeye®CM-Guard TwinLog
CML4055
SW version 1.n

.Attention! Very important
This user manual contains important guidelines for the installation and usage of
the Mobeye® device as described in this manual. Please read these thoroughly
before you start using the Mobeye® device.
In the case of damage caused by disregarding the guidelines and the instructions
for use, no liability is accepted and the warranty becomes void. The user must
regularly check the proper functioning of the Mobeye®device. The manufacturer
cannot be held liable for (direct and indirect) damage as a result of incorrect
operation or incorrect functioning of the device, software, internet or telecom
connection. The manufacturer is in no way liable for the loss of personal
passwords or codes.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded
(not lower than -10 °C and not higher than 50 °C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for
external use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are
present or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®
repair.
• If the device must be repaired, only original replacement components may be
used. The use of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending messages
and making telephone calls after an alarm situation. Other uses are not permitted
and may invalidate the warranty.
Battery recycling
This product contains recyclable components. When disposing of this product,
please take it to a waste collection point for disposal or to your sales point. Bring
empty batteries to a recycling centre or collection point.

2
CONTENTS
1. General description 3
2. Standard behaviour 4
2.1 Mobeye CML4055 with Mobeye SIM and Internet Portal 4
2.2 Mobeye CML4055 with own SIM card 5
3. Getting started 6
3.1 Open the casing and insert the SIM card 6
3.2 Connect an analog device or sensor to the input 7
3.3 Insert the batteries 8
3.4 Connect an external power supply (optionally) 8
3.5 Connect a device to the output (optionally) 8
3.6 Network connection and program mode 9
4. Programming when using the Mobeye SIM and portal 10
4.1 Sign up in the Mobeye Internet Portal 10
4.2 Register the Mobeye SIM card 10
4.3 Configuration and synchronisation 11
4.4 Basics of the Mobeye Internet Portal 11
4.5 How to activate the CML4055 13
4.6 System reset 14
5. Possible settings 15
5.1 Alarm phone numbers 15
5.2 Test message 15
5.3 Input type 16
5.4 Alarm limits for voltage signals 16
5.5 Log interval 16
5.6 Transfer interval 16
5.7 Alarm delay time 16
5.8 Inactive time 17
5.9 Alarm repeat time 17
5.10 Alarm restore message 17
5.11 Power failure message 18
5.12 Power failure delay time 18
5.13 Automatic arming / disarming 18
5.14 Buttonlock 19
5.15 Exit delay time 19
5.16 Pulse time and output behaviour 19
5.17 Low power mode 19
5.18 Call and/or SMS (own SIM cards) 20
6. Programming when using own SIM card 21
6.1 Program mode 21
6.2 Programming the settings by SMS 21
6.3 Program at least one telephone number 22
7. List of SMS commands for programming with own SIM 23
7.1 List of SMS commands 23
7.2 How to activate the CML4055 25
7.3 System reset 25
7.4 SMS reports when using own SIM card 26
7.5 Technical messages 27
8. Status feedback 28

3
1. GENERAL DESCRIPTION
The Mobeye CML4055 is a monitoring device with an integrated
communication module used to send alarm notifications after the activation
of an input. The inputs can measure voltages or potential-free sensors.
Connected to the Mobeye Internet Portal, analogue values can be logged
and displayed in the online portal. It can run battery operated or externally
powered. If an external power supply is used, it can also send a power failure
alarm.
In order to activate the device, a few steps are to be followed.
First of all, you need to insert a SIM card. With the Mobeye SIM card, the
CML4055 uses the 4G LTE-M network. This network has a strong network
coverage, deep penetrability in buildings and also works in remote areas. The
Mobeye SIM card is a 'multi-provider' and can be used internationally; it may
choose from several providers per country. In case of a network problem it
will switch to another provider or fall back to 2G. In addition, the Mobeye
SIM card offers access to the Mobeye Internet Portal. This management
environment gives the device essential functions such as online
programming, display of status and history, extensive possibilities for
reporting messages and will also monitor test messages (keep alive).
Optionally, alarm messages are sent as a push message via an app. The
relevant contact person will receive instructions and an installation link on
their phone.
It is also possible to place your own (2G) SIM card. The most important alarm
functions such as calling and/or texting after an alarm also work. The
communication goes entirely through the 2G network. The Mobeye Internet
portal features will not work.
Where the installation steps differ for both modes of use, this is indicated.
The use of the Mobeye Internet Portal with Mobeye SIM card is also referred
to as Mobeye SIM/Portal.

4
2. STANDARD BEHAVIOUR
2.1 MOBEYE CML4055 WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye CML4055 with Mobeye SIM card and registered on the Mobeye
Internet Portal, has the following behaviour as factory settings:
- In case one of the inputs is activated by a sensor, the Mobeye CML4055
sends an alarm message to the Mobeye Internet Portal. The Portal
forwards the alarm as push notification, call (spoken message), text
message and/or e-mail to the ‘alarm contacts’.
- Analog values are logged every 60 minutes and sent to the portal every
24 hours. The log and synchronization frequency are adjustable.
- When one of the inputs remain in the alarm status, the CML4055 repeats
sending the alarm message via the Mobeye Portal every four hours.
- When an external power supply is used and a power failure occurs, the
Mobeye CML4055 sends a ‘power failure’ message to Mobeye Internet
Portal, to be forwarded to the ‘alarm contacts’. When the power is
restored, the Mobeye CML4055 sends a ‘power restored’ message.
- When the batteries need to be replaced, the Mobeye CML4055 sends a
‘low battery’ message to the Mobeye Internet Portal. The portal forwards
this to the ‘service’ contacts.
- The unit will send test messages to the portal as communication check
(default: every 7 days). If these are not received in time, the portal sends
an exception message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
Communication between the Mobeye CML4055 and the Mobeye Internet
Portal takes place via data (and SMS as fallback). Messages can be sent as a
push message to the Mobeye Messages app (via the portal). If a contact
confirms the receipt of the message, the subsequent contacts will not receive
it (alternatively a group message is possible). If the message is not confirmed
(or the app is not used), it can still be sent by call (with spoken text). SMS
and email are also possible. A credit system applies to calling and SMS
texting, the other methods are unlimited. At initialisation and contract
renewal, a starting credit is loaded, which is sufficient for most users. In the
event of a low balance, the account holder will receive an email with the
advice to top up online. The credit balance has an unlimited validity period
and applies to all devices under one account.

5
2.2 MOBEYE CML4055 WITH OWN SIM CARD
The Mobeye CML4055, equipped with your own SIM card, has the following
standard behavior as factory settings:
- When one of the inputs is activated by a sensor, the Mobeye CML4055
sends an alarm SMS text message and calls the phone numbers
programmed in by the user.
- When one of the inputs remain in the alarm status, the Mobeye CML4055
repeats sending the SMS alarm message every four hours.
- When the batteries need to be replaced, the Mobeye CML4055 sends a
‘low battery’SMS text message to the first telephone number.
- When an external power supply is used and a power failure occurs, the
Mobeye CML4055 sends a ‘power failure’ SMS text message to the first
telephone number. When the power is restored, the Mobeye CML4055
sends a ‘power restored’ SMS text message.
Chapter 5 describes how to influence the standard behaviour.

6
3. GETTING STARTED
To get started with the Mobeye CML4055, at least the following steps need
to be taken in the following order:
1. Open the casing and insert the SIM card
2. Connect an analog device or sensor to the input
3. Insert the batteries
4. Connect an external power supply (optionally)
5. Programming when using the Mobeye SIM/Portal
a. Sign up in the Mobeye Internet Portal
b. Activate the SIM card and the device
c. Program the settings and synchronise
d. Use of the portal and app
6. Programming when using your own SIM card
a. Enter the program mode
b. Program the settings
Steps 1 to 4 are described in sections 3.1 up to 3.4.
Step 5 is described in chapter 4. Step 6 can be found in chapter 6.
3.1 OPEN THE CASING AND INSERT THE SIM CARD
Open the casing by pressing the corners of the front panel with both thumbs.
Insert the SIM card into the module.

7
When using the Mobeye SIM card:
The Mobeye SIM card is PIN code secured and will only work in a Mobeye
device. Please do not place it in another device.
When using your own SIM card:
An own SIM card has a “micro” format, is suitable for the 2G network and can
make calls and send text messages. The PIN code is "0000", or the SIM card
is PIN code free.
(A PIN code can be changed or removed by putting the SIM card in to any mobile phone
and entering the 'security' menu.)
Note: make sure that the power supply is removed when inserting or
changing the SIM card. The settings are stored in the device memory.
3.2 CONNECT AN ANALOG DEVICE OR SENSOR TO THE INPUT
Two external signals or sensors can be connected to the inputs. These can be
potential-free contacts or analogue signals, for which adjustable limit values
can be set. Once an input is in alarm status the Mobeye CML2055 will send
alarm messages.
Insert the 2 wires of an external sensor through
the hole in the casing and insert them in the two
connectors of input 1 (press on the green pins
for connecting the wires). For potential-free
signals t does not matter which wire is
connected to which connector. For an analog
sensor, the "+" must be connected to the "+"
and the "-" to the "-".
A second sensor may be connected to input 2.
As default the inputs are programmed as Analog (AN). This means that they
expect a voltage signal. If am alarm limit is set and the measure value is out-
of-range for at least 1 second, an alarm is triggered. In case the contact is
Normally Open (NO) or Normally Closed (NC), please refer to paragraph 5.7.
If the sensor needs to be activated for a longer period before triggering an
alarm, see 5.7. If a recovery message after an alarm reset is desired, see 5.10.

8
3.3 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the
correct placement. If you replace the batteries the settings will not be
deleted, since they are stored in the device memory.
3.4 CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY)
Although the CML4055 is designed to run on batteries, it is possible to use
an external power supply. In this mode the module is always connected with
the mobile network and therefore always in program mode. When the power
fails, the batteries take over and a power failure
alarm message is sent. The module continues
operating albeit in the low power mode. This
means the communication module switches off
and only establishes network connection when it
needs to send an alarm notification, test message
or low battery alert.
Connect the power adapter (or any other regulated 12-24V DC power
supply) to the power input of the connector (press on the green pins to
connect the wires).
Mobeye adapter 10027 position
- V+ to “+” black lead with white stripe left
- Ground to “-“black lead 2nd from left
3.5 CONNECT A DEVICE TO THE OUTPUT (OPTIONALLY)
The Mobeye CML4055 has an open collector output, which switches after
receiving a correct SMS or after an alarm. The output can switch
permanently, or just switch for a pulse time after
which the output automatically switches back.
Plug the wires of a device into the two left connectors
(press the corresponding green pin at the same time).
The maximum load of the output is 200mA. To switch a heavier device, a
relay can be placed behind the output with an input voltage equal to the
power supply (mostly 12VDC). The required switching voltage of the relay
depends on the device connected.
NOTE: The output only works if the CML4055 is externally powered (12-24V DC).

9
3.6 NETWORK CONNECTION AND PROGRAM MODE
After placing the batteries (and external power) the Mobeye CML4055 will
search for the network. The outside LED flashes green and red. This process
normally takes 10-30 seconds, in a new device this can take some minutes.
When the network has been established the LED will first blink green rapidly
and next stay green (or flashes 1 sec. on/1 sec. off in case
the unit has not been configured yet).
In a battery-operated unit a time-out occurs after 3
minutes, after which the communication module switches
off in order to save the batteries. In this low power mode
the LED flashes once per 3 seconds. It will search for
network connection once it needs to send notifications. It
can also been forced to establish a network connection by
re-inserting the batteries or pressing the button at the back for 5 seconds.
If the CML4055 is connected to an external power supply, it has continuous
network connection and is permanently in program mode.