Mobeye CM2410 User manual

USER MANUAL
Mobeye® CM2410
GSM fire alarm communicator
Accessory for Ei Electronics fire detector
SW version 4.n Incl. CM2400

Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye®
device in combination with an Ei Electronics fire detector.
Please read the manual thoroughly before you start using the device. It contains vital
information on unit operation and installation. If you are installing this device the manual must
be given to the householder.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the device. The manufacturer cannot be
held liable for any damage or loss caused by any incorrect use or incorrect functioning of the
Mobeye® device.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than
0°C and not higher than 40°C).
• The device is intended for use in dry and clean places with a residential function.
• Protect the device from moisture, heat and water splashing.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present or
could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending SMS text messages
and making telephone calls after an alarm situation. Other uses are not permitted and may
invalidate the warranty.
Product and battery recycling
When disposing of this product, separate the product and the CR123 batteries from other waste
streams to ensure that it can be recycled in an environmentally sound manner. For more
information on collection and proper disposal, please contact your local government office or the
retailer where you purchased this product.

CONTENT
1. General description 2
2. Getting started 3
2.1 Insert a SIM card 3
2.2 Insert the batteries 3
2.3 Enter the program mode 4
2.4 Program at least one telephone number 4
2.5 Mount the GSM module housing to the ceiling 5
2.6 Connect the EI detector and close the cover 5
2.7 Perform a test 6
2.8 Confirmation of the alarm message 6
3. Combine other Ei detectors and a wireless network 7
3.1 combinations of Ei Electronics detectors 7
3.2 Several detectors in a wireless network 7
4. Use of external power supply 8
5. Configuration 9
5.1 Program mode 9
5.2 The (security) code 9
5.3 Programming the settings by SMS 10
5.4 List of SMS commands for configuration 11
6. Possible settings 12
6.1 Phone numbers 12
6.2 Identification text 12
6.3 Alarm texts 13
6.4 SMS on/off 13
6.5 Call on/off 13
6.6 Set time and date 13
6.7 Test message 14
6.8 System reset 14
7. Request list of the settings, status and signal strength 15
8. Mobeye Internet Portal 16
9. Technical messages and status feedback 17

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1. GENERAL DESCRIPTION
The Mobeye GSM fire alarm communicator CM2410 is a battery operated GSM module
used to send out an alarm after the input is triggered by a Ei Electronics smoke or heat
detector.
The Mobeye Smoke Detector CM2400 is a combination of the Ei Electronics Ei605TYC
and the Mobeye CM2410. For other combinations please see paragraph 3.1.
The Mobeye CM2410 has many options to influence the behaviour, which are described
in chapter 5.
The default settings for standard use are:
- In case the input 1 of the alarm module is activated by the Ei Electronics fire detector,
the Mobeye GSM communicator sends an alarm SMS text message and calls the
phone numbers as programmed by the user.
- In case the batteries need to be replaced, the Mobeye GSM communicator sends a
‘battery low’ SMS text message to the administrator (first telephone number).
Please refer to the manual of the Ei Electronics detector for installation instructions and
the description of the behaviour of the fire detector.
For additional alarm and monitoring functions the Mobeye CM2410 can be connected to
the Mobeye Internet Portal, which is explained in chapter 8.
Manuals in other languages can be found on the website.
Deutsch: www.mobeye.eu/de/dokumentation/anleitungen
Nederlands: www.mobeye.eu/nl/documentatie/handleidingen

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2. GETTING STARTED
To get started with the Mobeye CM2410 at least the following steps need to be taken in
following order:
1. Place a SIM card (with PIN code 0000 or without PIN code)
2. Place the batteries
3. Enter the program mode
4. Program at least one telephone number
5. Mount the GSM module housing to the ceiling
6. Connect the Ei Electronics detector and close the cover
7. Perform a test
These steps are further explained in this chapter.
2.1 INSERT A SIM CARD
Insert a SIM card into the module. Push the black
cover outward slightly to open the holder. Before
installing the SIM card should have PIN code "0000",
or PIN code removed.
(A PIN code can be changed or removed by putting the SIM
card in to any mobile phone and entering the 'security' menu).
NB: Make sure the SIM card is inserted before the batteries are inserted. In case of a
SIM card change, please first remove the batteries (and remove any other external
power supply).
2.2 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement.

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2.3 ENTER THE PROGRAM MODE
Directly after inserting the batteries, the Mobeye CM2410 switches to the program mode.
First the GSM module establishes network connection. During this time the LED flashes
green/red 2 sec. on/1 sec. off. Within 10-30 seconds the connection is established and
the status LED starts flashing. The green LED will flash 1 sec. on/1 sec. off to indicate
that the module is not configured (at least one telephone number should be
programmed), or it will stay on continuously in case the first telephone number has been
configured.
In the program mode the GSM module is open, ready to receive SMS commands. If no
correct command was received for 3 minutes, a time-out occurs and the GSM module
switches off in order to save the batteries. The unit returns to the low power operational
mode.
The Mobeye CM2410 returns to the program mode by reinserting the batteries (all
setting will be remained).
2.4 PROGRAM AT LEAST ONE TELEPHONE NUMBER
The Mobeye CM2410 is able to send messages up to 5 telephone numbers. The first
telephone number (TEL1) belongs to the administrator. Technical messages (such as
battery low) are sent to this telephone number only. Without this number, the Mobeye
CM2410 cannot function.
When the CM2410 is in initial (factory) status and in program mode, the first number is
programmed by calling the telephone number of the Mobeye CM2410 using the
administrators’ phone. The unit will recognize this number and store it as TEL1. The
administrator will receive a confirmation SMS text message including the security code.
This code is needed to program the other settings in the unit.
NB: For this way of programming the number recognition in the administrator’s phone
must be ‘on’. It is also possible to program the first number by sending an SMS text
message to the unit from any telephone as described in paragraph 5.2.
Three minutes after receiving a last programming command, the GSM module closes.
The LED flashes green once per 3 seconds to indicate that the device is operational.

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2.5 MOUNT THE GSM MODULE HOUSING TO THE CEILING
Mount the housing in which the module is fixed to the desired place to the ceiling, using
the plugs and screws which can be found inside the Ei Electronics box. Please refer to
the manual of the Ei Electronics detector for the ideal location and installation method.
2.6 CONNECT THE EI DETECTOR AND CLOSE THE COVER
Remove the back cover from the Ei Electronics detector. The GSM
communicator will be used as back cover.
Press the green cabled connector to the pins of the Ei Electronics
detector. Next to the pins the text 1 2 is written.
Be sure that the (in most situations) grey connector in the Ei
Electronics detector was removed.
Hold the EI detector to prevent tension on the wires!
Bring the Ei Electronics detector and the back cover with GSM module to each other at
the correct position and turn the detector gently clockwise until it is closed and locked. In
the EI detector a red light will flash regularly.

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2.7 PERFORM A TEST
After the previous steps, the GSM fire detector is operational.
In order to execute a test, press the TEST & HUSH (or TEST & STUMM) button of the EI
detector during a few seconds (this can take up to 5 seconds). The siren will sound and
the GSM module will establish network connection in order to send the SMS messages
and call the contact persons.
Note: make sure the cover is closed, so that the fire detector and the GSM module are
locked.
2.8 CONFIRMATION OF THE ALARM MESSAGE
When the system is triggered it will send alarm notifications. First an SMS text message
is sent to all programmed alarm numbers, followed by a phone call. When you pick up
the phone, you will hear beeps. It is possible to confirm the phone call by answering the
phone and pressing any key. The other alarm numbers will not be called afterwards.

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3. COMBINE OTHER EI DETECTORS AND A WIRELESS NETWORK
3.1 COMBINATIONS OF EI ELECTRONICS DETECTORS
The CM2410 can be applied in various combinations:
-A stand-alone GSM smoke or heat detector can be the combination of the Mobeye
CM2410 and the Ei605C, Ei605TYC, Ei603C or Ei603TYC (smoke or hear) detector,
or any other detector in the Ei600 and Ei650-series.
-If applied in a network of several detectors (cabled or using RF modules), the
detector with the CM2410 GSM module must be of the type Ei605C, Ei605TYC,
Ei603C or Ei603TYC. The other detectors in the network can be any detector in the
600- and 650-series.
3.2 SEVERAL DETECTORS IN A WIRELESS NETWORK
Although the Ei Electronics fire detector is a stand-alone unit, it is also possible to form a
wireless network with several smoke and heat detectors. For this purpose each Ei
Electronics detector needs to be equipped with an RF module. This module can be
integrated in the Ei Electronics detector. Before the detectors are operational, the
detectors need to enrolled, in order to know each other.
Please refer to the Ei Electronics manuals for the steps to follow.

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4. USE OF EXTERNAL POWER SUPPLY
Although the Mobeye CM2410 is designed to run on batteries, it is possible to use an
external power supply. In this mode the module is always in connection with the GSM
network and therefore always in program mode. In case the power fails, the batteries
take over the functioning and the first telephone number (TEL1) is informed by an SMS
text message. The module continues operating albeit in the low power mode. This
means the GSM module switches off and only establishes network connection in case it
needs to send out an alarm, test message or low battery alert.
Connect the external power adapter (or any other
regulated 12VDC power supply) to the power
input of the connector (press on the green pins
for connecting the wires):
- V+ to “+”
- Ground (black lead) to “-“
If Mobeye accessory 10027 is used:
V+ is the black lead with white stripe.

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5. CONFIGURATION
To program the Mobeye CM2410, the GSM module must have network connection. In
case only batteries are used, first switch the unit to the program mode. Next send SMS
commands for the configuration.
All settings are stored and will be kept in the unit, even in case the power supplies are
removed.
5.1 PROGRAM MODE
Directly after inserting the batteries, the Mobeye CM2410 switches to the program mode.
First the GSM module establishes network connection. During this time the LED flashes
green/red 2 sec. on/1 sec. off. Within 10-30 seconds the connection is established and
the status LED starts flashing green 1 sec. on/1 sec. off (or stays on continuously in
case the first telephone number has been configured).
In the program mode the GSM module is open, ready to receive SMS commands. If no
correct command was received for 3 minutes, a time-out occurs and the GSM module
switches off in order to save the batteries. The unit returns to the low power operational
mode.
The Mobeye CM2410 returns to the program mode by reinserting the batteries (all
setting will be remained).
5.2 THE (SECURITY) CODE
For configuration activities the (security) code of the Mobeye CM2410 must be used.
The initial (security) code is ‘1111’.

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5.3 PROGRAMMING THE SETTINGS BY SMS
To program the settings by SMS text message:
1. Be sure the CM2410 is in program mode (please refer to 5.1).
2. Send an SMS text message with the (security) code and the command.
3. The green LED blinks 3x green to indicate the successful configuration. In case of
an incorrect command the LED flashes 5x red.
SMS messages have the following content: CODE COMMAND:OPTION
- Do not forget the space character between (security) code and command.
- The commands are case insensitive.
- Several commands may be combined in one SMS message (with a maximum of
160 characters) by placing a # between the commands.
CODE COMMAND:OPTION#COMMAND:OPTION#COMMAND:OPTION
See section 5.4 for a full list of SMS commands.

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5.4 LIST OF SMS COMMANDS FOR CONFIGURATION
Setting
SMS Command
Options
Default value
Change security code
INSTCODE:
0000···9999
1111
Telephone number for
alarm messages
TEL1:
….
TEL5:
Empty
Delete telephone number
DEL1
….
DEL5
Identification text
NAME:
20 characters
Mobeye
Call on/off
CALL:
ON, OFF
ON
SMS on/off
SMS:
ON, OFF
ON
Alarm text input 1
TEXT1:
20 characters
Fire alarm!
Actual time
TIME:
hhmm
Empty
Actual date
DATE:
yyyymmdd
Empty
Interval ‘test SMS’
TEST:
0···30 (days)
0
Time test message
TESTTIME:
hhmm
Examples:
Set phone number 1: 1111 TEL1:[phone]
Delete phone number 1: 1111 del1
Be aware of the space between “1111” and the command. The commands are case
insensitive.

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6. POSSIBLE SETTINGS
6.1 PHONE NUMBERS
The Mobeye CM2410 is able to send alarm messages to up to 5 phone numbers. The
first telephone number (TEL1) belongs to the administrator. Only this number receives
all system messages. The other phone numbers (including the administrator) only get
the alarm messages.
To set or change telephone numbers:
SMS command 1st telephone number: TEL1:
example: 1111 TEL1:07123456789
... similar for TEL2:, TEL3:,TEL4: and TEL5:
For foreign numbers, start with + followed by the country code (and depending on the
country leave out the zero for the local area code).
example: 1111 TEL1:[phone]
To delete telephone numbers:
SMS command delete 1st telephone number: DEL1
example: 1111 DEL1
... similar for DEL2, DEL3, DEL4 and DEL5
6.2 IDENTIFICATION TEXT
It is possible to add a standard identification text (NAME) to all messages sent out by the
Mobeye CM2410. The alarm messages are a combination of the name and the alarm
text. A user defined identification has a length of maximum 20 characters. The default
identification text is ‘Mobeye’.
SMS command identification text: NAME:
example: 1111 NAME:Upstairs

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6.3 ALARM TEXTS
A unique alarm text can be programmed into the Mobeye CM2410. The user defined text
has a maximum length of 20 characters.
The default alarm text is Fire alarm!
SMS command to change the text: TEXT1:
example: 1111 TEXT2:Fire alarm, get help
6.4 SMS ON/OFF
By default, the Mobeye CM2410 sends alarm notifications via text message and calls
(you will hear a beep signal) to the preset contact persons. By turning off the SMS, the
unit will only call after a triggered input.
SMS command enable / disable SMS: SMS:ON or SMS:OFF
example: 1111 SMS:OFF
6.5 CALL ON/OFF
By default, the Mobeye CM2410 sends alarm notifications via text message and calls the
preset contact persons. By turning off the CALL, the unit will only send an SMS text
message as alarm notification. It is not possible to switch off both the SMS and the call.
SMS command enable / disable call: CALL:ON or CALL:OFF
example: 1111 CALL:ON
6.6 SET TIME AND DATE
In the settings list the internal clock time is listed. Some telecom providers offer the
correct time in the network, which the Mobeye CM2410 synchronizes during start-up and
after sending test messages. It is possible to set the time manually. To view the time,
request a settings list by sending the command 1111 SET?.
To set the actual date:
SMS command actual date: DATE:
To set the actual time:
SMS command actual time: TIME:

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6.7 TEST MESSAGE
The Mobeye CM2410 can send regular test SMS messages (keep alive) to the
administrator (first phone number), to ensure the proper functioning of the unit.
The timing of the test message is determined by the time of programming. The test time
can also be programmed.
The interval between the test messages can be set between 0 days (no test message)
and 30 days. The default test interval is set to 0 (no test message).
SMS command interval test message: TEST:
example: 1111 TEST:21
6.8 SYSTEM RESET
To reset the Mobeye CM2410 to its factory settings:
1. Be sure the GSM module is in program mode (see 5.1).
2. Send following SMS text message to the telephone number in the unit (without
CODE)
SMS command Reset: RESET
3. The green LED blinks 3x to indicate a successful command. In case of an incorrect
command the LED flashes 5x green.
After a successful reset, the LED will blink green to indicate that the module is not
configured. The security code is back to factory settings as well.

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7. REQUEST LIST OF THE SETTINGS, STATUS AND SIGNAL STRENGTH
Several lists and status reports can be retrieved by sending an SMS text message, from
any telephone. Before sending the request, make sure the unit is in the program mode
(please refer to 5.1).
Upon sending the command, the Mobeye CM2410 returns an SMS text message to the
originator of the request. The commands are case insensitive.
STATUS REQUEST
The status can be requested by sending following SMS text message. The status
includes the status of the power and batteries.
SMS command status request: STATUS?
example: 1111 STATUS?
LIST OF SETTINGS
The settings can be requested by sending following SMS text message:
SMS command list settings: SET?
SMS command alarm text: TEXT?
example: 1111 SET?
LIST OF PHONE NUMBERS
The list of telephone numbers can be requested by sending following SMS text
message:
SMS command list of phone numbers: CALL?
example: 1111 CALL?
GSM SIGNAL STRENGTH
The signal strength of the used mobile network can be requested. If the network is weak,
it is advised to use a SIM card of another network provider. The GSM signal strength
can be requested by sending following SMS text message:
SMS command request GSM signal: NETWORK?
example: 1111 NETWORK?

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8. MOBEYE INTERNET PORTAL
The Mobeye CM2410 sends GSM messages to the preset contact persons. It is also
possible to connect the system to the Mobeye Internet Portal. In this secured internet
environment the Mobeye CM2410 system(s) can be administered.
The portal offers various functions:
1) the portal forwards alarm messages to contact persons (SMS and/or mail), which
are set in the portal. The receivers of alarm messages may be different from the
receivers of technical messages. Alarm phone calls will still be done directly from
the CM2410.
2) the name and location can be set in the portal. This name is used in SMS and mail
messages.
3) the device settings can be programmed through the internet portal or via SMS
command.
4) once connected to the internet portal, test messages (‘keep alive’) will be sent to
the portal. The portal will check the receipt of test messages (‘keep alive’); when the
message was not received on time, it sends an exception message.
Look at www.mobeye.eu/portal for more information.

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9. TECHNICAL MESSAGES AND STATUS FEEDBACK
Technical messages
In the event of technical issues the administrator (TEL1) receives an SMS message.
Possible technical messages are:
Message
Reason
Low batteries, external power
supply OK
Power is available, batteries need to be replaced.
No external power supply,
batteries OK
No external power supply, batteries take care of
the operation in low power mode.
Low batteries, no external
power supply
No external power supply, batteries need to be
replaced.
External power supply OK,
batteries OK
The external power is restored (or the adapter is
plugged in a socket), batteries do not need to be
replaced.
(delayed massage)
If (delayed message) is added to the SMS text
messages, the message couldn’t be sent earlier,
due to a SIM card failure or GSM network failure.
When receiving one of the above mentioned technical messages, please take
appropriate action as soon as possible. During the battery replacement, the SIM card
does not have to be removed.