Moffat 20 Operating instructions

Refrigerators
Bottom Freezer
200D9366P005 49-60540 01-08 JR
Safety Instructions . . . . . . . . . . .2, 3
Operating Instructions
Care and Cleaning . . . . . . . . . . . . . . . .7, 8
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Crispers and Pans . . . . . . . . . . . . . . . . . . .5
Freezer Compartment . . . . . . . . . . . . . . .6
Replacing the Light ulbs . . . . . . . . . . . .8
Shelves and ins . . . . . . . . . . . . . . . . . . . .4
Installation Instructions
Installing the Refrigerator . . . . . . .10–12
Preparing to Install
the Refrigerator . . . . . . . . . . . . . . . . . . . . .9
Reversing the Door Swing . . . . . .13–16
Troubleshooting Tips . . . . . .17–19
Normal Operating Sounds . . . . . . . . . .17
Consu er Support
Consumer Support . . . . . . . . . . . . . . . . .24
Product Registration . . . . . . . . . . . .21, 22
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .23
Write the odel and serial
nu bers here:
Model # ____________________
Serial #______________________
Find these numbers on a label
on the right side, near the top of the
refrigerator compartment.
Models 20 and 22
Owner’s Manual and
Installation Instructions
offatappliances.ca

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this wner’s Manual.
SAFETY PRECAUTI NS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
e careful closing doors when children are
in the area.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Unplug the refrigerator before cleaning and making
repairs.
NOTE: We strongly recommend that any servicing
be performed by a qualified individual.
■
■Setting either or both controls to the off position
does not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
PR PER DISP SAL F THE REFRIGERAT R
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous…even if they will sit for “just a few days.”
If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old
Refrigerator or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may not
easily climb inside.
Refrigerants
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If you are getting rid of an
old refrigeration product, check with the company
handling the disposal about what to do.
USE F EXTENSI N C RDS
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a CSA certified, 3-wire
grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating
of the cord be 15 amperes (minimum) and 120 volts.
DANGER! RISK OF CHILD ENTRAPMENT
Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
2

3
Consu er SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation
Instructions
offatappliances.ca
WARNING!
H W T C NNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is encountered,
it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also prevents
overloading house wiring circuits which could cause
a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
READ AND F LL W THIS SAFETY INF RMATI N CAREFULLY.
SAVE THESE INSTRUCTIONS
USE F ADAPTER PLUGS
Adapter plugs are not permitted in Canada.

Rearranging the Shelves
To re ove:
Remove all items from the shelf.
Tilt the shelf up at the front.
Lift the shelf up at the back and
bring the shelf out.
To replace:
While tilting the shelf up, insert the top
hook at the back of the shelf in a slot
on the track.
Lower the front of the shelf until the
bottom of the shelf locks into place.
About the shelves and bins.
Not all features are on all models.
Some models have wire shelves
that can be adjusted in the same
manner.
Shelves in the refrigerator compartment are adjustable.
Refrigerator Co part ent
4
About the controls.
Initially, set the refrigerator control at 5and the freezer control at 5. Allow 24 hours for the temperature
to stabilize. Several adjustments may be required. Adjust the controls one increment at a time, and allow
24 hours after each adjustment for the refrigerator to reach the temperature you have set. Setting the
refrigerator control knob to 0stops cooling in both the refrigerator and freezer compartments, but does
not shut off electrical power to the refrigerator.
Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
Non-Adjustable Shelves on the Door
To re ove: Lift the shelf straight up, then
pull out.
To replace: Engage the shelf in the molded
supports on the door and push down.
It will lock in place.

Consu er SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation
Instructions
5
About the crispers and pans. offatappliances.ca
Fruit and Vegetable Crisper
Excess water that may accumulate in the
bottom of the drawers or under the drawers
should be wiped dry.
Adjustable Hu idity Crisper (on some models)
Slide the control all the way to the
HIGH setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the LOW
setting to provide lower humidity levels
recommended for most fruits.
Snack Pan (on some models)
This pan can be moved to the most useful
location for your family’s needs.
To re ove, slide the pan out to the stop
position, lift the pan up and past the stop
position and lift it out.

6
Freezer Shelves and Baskets
A full-width fixed wire shelf
A full-width sliding wire basket
NOTE: Do not fill baskets higher than the rim
of the basket. This may cause baskets to stick
or jam when opening or closing.
Basket Re oval
To re ove the full-width sliding wire basket:
Open the basket out to its full extension.
Lift up the front of the basket and pull
straight out to remove.
When replacing the full-width sliding
wire basket:
Insert the wire basket into the lower liner’s
rails and push back into place.
About the freezer co part ent.
Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
Fixed Shelf Re oval
The full-width wire shelf is not intended
to slide.
To re ove for cleaning:
Hold the shelf at the front and pull it firmly
forward.
When replacing the full-width wire shelf:
Insert the wire shelf into the upper liner’s
rails and push back into place.
Non-Adjustable Shelf on Freezer Door
To re ove: Lift the shelf straight up,
then pull out.
To replace: Engage the shelf in the molded
supports on the door and push down. It will
lock in place.
To remove
To replace

Care and cleaning of the refrigerator. offatappliances.ca
Cleaning the Outside
The door handles and tri . Clean with a
cloth dampened with soapy water. Dry with
a soft cloth. Do not use wax on the door
handles and trim.
Keep the outside clean. Wipe with
a clean cloth lightly dampened with kitchen
appliance wax or mild liquid dish detergent.
Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled
dish cloth or wet towel. These may leave
a residue that can erode the paint. Do not
use scouring pads, powdered cleaners,
bleach or cleaners containing bleach
because these products can scratch
and weaken the paint finish.
Cleaning the Inside
To help prevent odors, leave an open box
of baking soda in the refrigerator and freezer
compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, lights or controls.
Use an appliance wax polish on the inside
surface between the doors.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets
from sticking and bending out of shape.
Avoid cleaning cold glass shelves with hot
water because the extreme temperature
difference may cause them to break.
Handle glass shelves carefully. Bumping
tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts
in the dishwasher.
7
Consu er SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation
Instructions
Behind the Refrigerator
e careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Raise the leveling legs located at the bottom
front of the refrigerator.
Pull the refrigerator straight out and return it
to position by pushing it straight in. Moving
the refrigerator in a side direction may
result in damage to the floor covering
or refrigerator.
Lower the leveling legs until they touch
the floor.
When pushing the refrigerator back, make
sure you don’t roll over the power cord or
icemaker supply line (on some models).

Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
Refrigerator Lights
CAUTION: Light bulbs may
be hot.
Unplug the refrigerator.
To remove the light shield, grasp the
shield at the back and pull out to release
the tabs at the back.
Rotate the shield down and then forward
to release the tabs at the front of the
shield.
After replacing with an appliance bulb
of the same or lower wattage, replace
the shield.
Plug the refrigerator back in.
NOTE: Appliance bulbs may be ordered from
GE Parts and Accessories, 800.626.2002.
Replacing the light bulbs.
Turning the control to the off position does not remove power to the light circuit.
8
For long vacations or absences, remove
food and unplug the refrigerator. Clean the
interior with a baking soda solution of one
tablespoon (15 ml) of baking soda to one
quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system (on some models) to prevent
serious property damage due to flooding.
Care and cleaning of the refrigerator.
Preparing for Vacation
Preparing to Move
Secure all loose items such as base grille,
shelves and drawers by taping them
securely in place to prevent damage.
When using a hand truck to move the
refrigerator, do not rest the front or back
of the refrigerator against the hand truck.
This could damage the refrigerator. Handle
only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright
position during moving.

Installation
Refrigerator
Instructions Models 20 and 22
Questions? Call 1.800.5 1.3344 or Visit our Website at: moffatappliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•IMPORTANT —Save these instructions
for local inspector’s use.
•IMPORTANT —Observe all governing
codes and ordinances.
• Note to Installer – e sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these instructions for
future reference.
• Skill level – Installation of this appliance requires
basic mechanical skills.
• Completion time – Refrigerator Installation
20 minutes
Water Line Installation
30 minutes
•Proper installation is the responsibility of the
installer.
•Product failure due to improper installation is not
covered under the Warranty.
PREPARATION
MOVING THE REFRIGERATOR INDOORS
If the refrigerator will not fit through a doorway,
the refrigerator door and freezer drawer can be
removed.
•To remove the refrigerator door, see Step 1 in
the Reversing the Door Swing section.
•To remove the freezer drawer, see the Removing
the Freezer Drawer section.
TOOLS YOU MAY NEED
Adjustable Wrench
Phillips Head Screwdriver
9
3/8″ and 5/16″Socket
Ratchet/Driver
3/32″, 1/8″and 3/16″ Allen
wrenches
Pencil
1/8″Drill it and
Electric or Hand Drill Tape measure
1/4″Nut Driver
Wire Cutters Level

PLUG IN THE REFRIGERATOR
On models with an icemaker, before plugging in
the refrigerator, make sure the icemaker power
switch is set to the O (off) position.
See the grounding
information attached
to the power cord.
1
PUT THE REFRIGERATOR IN PLACE
Move the refrigerator to its final location.
2
LEVEL THE REFRIGERATOR
Adjustable legs at the front corners of the
refrigerator should be set so the refrigerator is
firmly positioned on the floor, and the front is
raised just enough that the door closes easily
when opened about halfway.
To adjust the leveling
legs, turn the legs
clockwise to raise the
refrigerator,
counterclockwise to
lower it.
3
Installation Instructions
INSTALLING THE REFRIGERATOR
REFRIGERATOR LOCATION
•Do not install the refrigerator where the temperature
will go below 60°F (16°C) because it will not run often
enough to maintain proper temperatures.
•Do not install the refrigerator where the temperature will
go above 100°F (37°C) because it will not perform properly.
•Install it on a floor strong enough to support it fully loaded.
CLEARANCES
Allow the following clearances for ease of installation, proper
air circulation and plumbing and electrical connections.
Standard Depth
Models
Sides 1/8″(3 mm)
Top 1″(25 mm)
Back 1″(25 mm)
REMOVE THE FRESH FOOD
DOOR HANDLE
(For placement in the installation location
or reversal of the handles – on some
models)
Stainless steel (on
some models):
REMOVING
THE DOOR
HANDLE: Loosen
the set screws
with the 3/32″
Allen wrench
and remove
the handle.
NOTE: For
Double Door
models follow
the same
procedure on
the opposite door.
Plastic handle
(on some models):
REMOVING THE DOOR HANDLE: Depress the
tab on the underside of the handle and slide
the handle up and off of the mounting
fasteners.
REVERSING THE
DOOR HANDLE
(on some
models):
• Remove
the handle
mounting
fasteners with
a 3/16″Allen
wrench and
transfer
the handle
mounting
fasteners to
the right side.
• Remove the logo badge.
• Remove and transfer the plug button to
the left side of the fresh food door. NOTE:
Use a flat plastic edge to prevent damaging
the door. Remove any adhesive on the door
with a mild detergent. Remove the paper
covering on the adhesive backing on
the logo badge prior to carefully attaching
the badge to the door.
A
A
4
A
B
A
B
Mounting
Fasteners
Mounting
Fasteners
adge
adge
(appearance may vary)
(appearance may vary)
10

Installation Instructions
REMOVE THE FREEZER DOOR HANDLE
Stainless steel and plastic handles:
Loosen the set screws located on the
underside of the handle with the 1/8″Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a 3/16″Allen
wrench.
A
5
A
ATTACH THE FREEZER DOOR HANDLE
Stainless steel and plastic handles:
Attach the handle firmly to the mounting
fasteners and tighten the set screws on
the bottom of the handle with a 1/8″Allen
wrench.
A
ATTACH THE FRESH FOOD
DOOR HANDLE
Stainless steel handle:
Attach the
handle to the
handle mounting
fasteners and
tighten the set
screws with a
3/32″Allen
wrench.
NOTE: For
Double Door
models follow
the same
procedure on the
opposite door.
A
A
Mounting
Fasteners
(appearance may vary) 7
(appearance may vary)
ATTACH THE FRESH FOOD
DOOR HANDLE (cont.)
Plastic handle:
Attach the handle to the handle mounting
fasteners by aligning the slots with the
handle mounting fasteners.
Slide it down until it is firmly locked into
position.
A
(appearance may vary)
Mounting
fasteners
Slots on back of
handle
A
A
11

LEVEL THE REFRIGERATOR
The leveling legs have 2 purposes:
1) Leveling legs adjust so the refrigerator is
firmly positioned on the floor and does not
wobble.
2) Leveling legs serve as a stabilizing brake
to hold the refrigerator securely in position
during operation and cleaning. The leveling
legs also prevent the refrigerator from
tipping.
Remove the grille by removing the two Phillips
head screws.
Turn the leveling legs clockwise to raise
the refrigerator, counterclockwise to lower it.
CAUTION: To avoid possible
personal injury or property damage,
the leveling legs must be firmly touching
the floor.
Replace the base grille by inserting the two
Phillips head screws.
8
A
Installation Instructions
12
SET THE CONTROLS
Set the controls to the recommended setting.
9
INSTALLING THE REFRIGERATOR (cont.)
B
C

TOOLS YOU WILL NEED
Installation Instructions
REVERSING THE DOOR SWING
IMPORTANT NOTES
When reversing the door swing:
NOTE: Door swing is not reversible on stainless
steel models.
•Read the instructions all the way through before
starting.
•Parts are included in the door hinge kit.
•Handle parts carefully to avoid scratching paint.
•Set screws down by their related parts to avoid
using them in the wrong places.
•Provide a non-scratching work surface for
the doors.
IMPORTANT: Once you begin, do not move the
cabinet until door-swing reversal is completed.
These instructions are for changing the hinges
from the right side to the left side—if you ever want
to change the hinges back to the right side, follow
these same instructions and reverse all references
to left and right.
•Once door swing is finalized, ensure the logo
badge is properly aligned and permanently
secured to the door by removing the adhesive
cover on the back side. NOTE: A replacement
logo badge is included in the hinge kit.
Unplug the refrigerator from its electrical outlet.
Empty all door shelves, including the dairy
compartment.
Thin-blade Screwdriver
Masking Tape
Adjustable Wrench 5/16″ Socket
Ratchet/Driver
REMOVE THE
REFRIGERATOR DOOR
Tape the door shut with masking tape.
Remove the hinge cover on top of the
refrigerator door by carefully prying it up with
a putty knife, if necessary.
Using a 5/16″socket ratchet/driver, remove
the bolts securing the top hinge to the cabinet.
Then lift the hinge straight up to free the hinge
pin from the socket in the top of the door.
Carefully remove the door thimble from inside
the socket. This will be used again when
reinstalling the door on the other side.
Remove the tape and tilt the door away from
the cabinet. Lift the door off the center hinge
pin. Ensure that the plastic hinge pin thimble
remains on the hinge pin or inside door hinge
pin hole located in the bottom of the door.
Set the door on a non-scratching surface with
the inside up.
1
A
B
C
Hinge Cover
Top Hinge
Phillips Screwdriver
13
Torx T-20 Driver
E
F
D
Door Thimble

Installation Instructions
REMOVE FREEZER DOOR
Tape the door shut with masking tape.
Remove the hinge pin from the hinge bracket.
This will be used again with the new hinge
bracket for the other side.
Remove the tape and tilt the door away
from the cabinet. Lift the door off the bottom
hinge pin.
Remove the button plug from the left side of
the door. Remove the door thimble from the
right side of the door. Install the door thimble
into the hole on the left and the button plug
into the hole on the right.
Set the door on a non-scratching surface, with
the inside up.
2
REVERSING THE DOOR SWING (cont.)
TRANSFER CENTER HINGE BRACKET
Using a 5/16″socket ratchet/driver, remove
the bolts securing the center hinge bracket
to the cabinet.
3
A
REMOVE BOTTOM HINGE AND
LEVELING LEG
Using a 1/2″socket ratchet/driver, remove
the nut and hinge pin from the hinge bracket
with leveling leg. Using a 5/16″socket ratchet/
driver, remove the screws from the bottom
hinge bracket. These will be reinstalled on the
other side.
Using a 5/16″socket ratchet/driver, remove
the screws from the leveling leg bracket on
the other side. These will be reinstalled on
the opposite side.
4
A
B
A
B
C
D
E
14
ottom hinge
bracket
Leveling leg
bracket
TRANSFER CENTER HINGE BRACKET (cont.)
Transfer the plug button and screw hole
cover in the hinge holes on the left side
to the right side.
Install the new center hinge bracket from the
kit on the left side.
3
B
C

Installation Instructions
REHANG FREEZER DOOR
Lower the freezer door onto the bottom hinge
pin. Ensure that the plastic hinge pin thimble
is on the hinge pin or inside the door hinge pin
hole located in the bottom of the door.
Straighten the door and line it up with the
center hinge bracket.
Install the center hinge pin with a 3/4″socket
ratchet/driver. Turn it until it extends through
the hinge bracket and into the freezer door.
8
A
B
C
TRANSFER REFRIGERATOR
DOOR HANDLE TO RIGHT
Refer to Remove the Fresh Food Door Handle
and Attach the Fresh Food Door Handle
sections for instructions.
7
INSTALL BOTTOM HINGE AND
LEVELING LEG
Using a 1/2″socket ratchet/driver, install the
hinge pin and nut in the opposite hole on the
hinge bracket with leveling leg.
Using a 5/16″socket ratchet/driver, install the
hinge bracket with leveling leg on the left side
of the refrigerator. The pin will be toward the
outside of the refrigerator.
Using a 5/16″socket ratchet/driver, install the
leveling leg bracket on the right side of the
refrigerator.
5
A
B
C
15
TRANSFER REFRIGERATOR AND
FREEZER DOOR STOPS
Remove the door stop on the right side of the
bottom of the door by removing the two screws.
Move the plastic hinge hole thimble to the
opposite hole.
Install the door stop on the left side, making
sure to line up the screw holes in the door stop
with the holes in the bottom of the door.
A
B
C
ottom of Door (Right Side) ottom of Door (Left Side)
A

Installation Instructions
REVERSING THE DOOR SWING (cont.)
1
REHANG REFRIGERATOR DOOR
Lower the refrigerator door onto the center
hinge pin. Ensure that the plastic hinge pin
thimble is on the center hinge pin or inside
door hinge pin hole located in the bottom
of the door.
Insert the door thimble into the hinge hole
on top of the refrigerator door and then
insert the top hinge pin. Make sure the door
is aligned with the cabinet. Attach the hinge
to the top of the cabinet loosely with the bolts.
Make sure the gasket on the door is flush
against the cabinet and is not folded. Support
the door on the handle side and make sure the
door is straight and the gap between the doors
is even across the front. While holding the door
in place, tighten the top hinge bolts. Replace
the hinge cover.
9
A
B
C
INSTALL THE LOGO BADGE
Remove the adhesive backing paper
and align the pins on the back of the badge
with the holes in the door. Apply pressure to
the badge to ensure it sticks to the door.
10

Nor al operating sounds. offatappliances.ca
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on
the following pages first and you may not need to call
for service.
Newer refrigerators sound different from older refrigerators.
Modern refrigerators have more features and use newer technology.
HUMMM...
WHOOSH...
■The new high efficiency compressor may run faster
and longer than your old refrigerator and you may
hear a high-pitched hum or pulsating sound while
it is operating.
■You may hear a whooshing sound when the
doors close. This is due to pressure equalizing within
the refrigerator.
■You may hear the fans spinning at high speeds.
This happens when the refrigerator is first plugged in,
when the doors are opened frequently or when a large
amount of food is added to the refrigerator or freezer
compartments. The fans are helping to maintain the
correct temperatures.
■The fans change speeds in order to provide optimal
cooling and energy savings.
CLICKS, POPS,
CRACKS and SNAPS
■You may hear cracking or popping sounds when
the refrigerator is first plugged in. This happens as
the refrigerator cools to the correct temperature.
■The freezer control will click when starting or stopping
the compressor.
■Defrost timer snapping in and out of the defrost cycle.
■Expansion and contraction of cooling coils during and
after defrost can cause a cracking or popping sound.
WATER SOUNDS
■The flow of refrigerant through the freezer cooling coils
may make a gurgling noise like boiling water.
■Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the defrost
cycle.
■A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.
■Closing the door may cause a gurgling sound due to
pressure equalization.
Do you hear what I hear? These sounds are nor al.
Proble Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate Control in off position. • Move the control to a temperature setting.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling Leveling legs need adjusting. • See Level the Refrigerator.
(slight vibration
is nor al)
17
Consu er SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation
Instructions

Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
Troubleshooting Tips
Before you call for service…
Proble Possible Causes What To Do
Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles is first plugged in. cool down.
on and off frequently. Often occurs when large • This is normal.
(Modern refrigerators amounts of food are
with ore storage placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require ore
Hot weather or frequent • This is normal.
operating ti e. They
door openings.
start and stop often
Temperature control • See About the controls.
to aintain even
set at the coldest setting.
Refrigerator or freezer Temperature controls not set • See About the controls.
co part ent too war cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food Door openings too frequent • This is normal.
(frost within package or too long.
is nor al)
Ice cubes have Food transmitting odor/taste • Wrap foods well.
odor/taste to ice cubes.
Interior of refrigerator • See Care and cleaning.
needs cleaning. • Keep an open box of baking soda in the refrigerator;
replace every three months.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Freezer control not set • See About the controls.
cold enough.
Refrigerator has odor Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator. • Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See Care and cleaning.
Moisture for s on Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator periods of high humidity. one setting colder.
Moisture collects inside Too frequent or too • This is normal.
(in hu id weather, air long door openings.
carries oisture into
refrigerator when
doors are opened)
te peratures.)
18

19
offatappliances.ca
Proble Possible Causes What To Do
Refrigerator No power at outlet. • Replace fuse or reset the breaker.
co part ent light Light bulb burned out or loose. • See Replacing the light bulbs.
does not work
Door does not Leveling legs need adjusting. • See Installing the Refrigerator.
close by itself
Freezer door This is normal if, after popping • This indicates that there is a good seal on the freezer
pops open when open, the freezer door door. If the freezer door does not automatically close
refrigerator door closed on its own. after popping open, then see the Proble : Door does
is closed not close by itself, above.
Hot air fro botto Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent • Move the food away from the air vent.
the refrigerator at the back of the refrigerator.
Refrigerator control is set • Move the refrigerator control to a warmer
too cold. temperature setting one increment at a time.
Orange glow Defrost heater is on. • This is normal.
in the freezer
Handle is loose / Handle needs adjusting. • See Attach the fresh food door handle and Attach the
handle has a gap Freezer door handle sections for detailed instructions.
Basket sticks or ja s Basket is too full. •To open: remove some of the products from
when opening or the basket when opened as far as possible.
closing Readjust the products left in the basket and
try to open the basket again.
•To close: readjust products in the basket or remove
any product that is above the rim of the basket and
close the basket.
Consu er SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation
Instructions

20
Notes.
Consu er Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation
Instructions
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