Moffat 20 Operating instructions

rno at moffatapplian ces.ca
ii
0
Safety Instructions ........... 2,s
Operating Instructions
Care and Cleaning ................ 7, 8
Controls ............................ 4
Crispers and Pans ................... S
Freezer Compartment ............... 6
Replacing the Light Bulbs ............ 8
Shelves and Bins .................... 4
Installation Instructions
Installing the Refrigerator ....... 10-12
Preparing to Install
the Refrigerator ..................... 9
Reversing the Door Swing ...... 13-16
Troubleshooting Tips ...... 17-19
Normal Operating Sounds .......... 17
Consumer Support
Consumer Support ................. 24
Product Registration ............ 21, 22
Warrantg .......................... 23
Write the model and serial
numbers here:
Model #
Serial #
Find these numbers on a label
on the right side, near the top of the
refrigerator compartment.
200D9366PO05
Models 20 and 22
49-60540 01-08 JR

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner's Manual.
SAFETYPRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
_',_Thisrefrigerator must be properlg installed
and located in accordance with the Installation
Instructions before it isused.
:€;Donot allow childrento climb,stand or hang
on the shelvesin the refrigeratoETheg could
damage the refrigerator and seriouslginjure
themselves.
::_:_Donot touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skinmag stick to these extremelg cold surfaces.
_,'_:Donot store or usegasolineor other flammable
vapors and liquidsin the vicinitg of this or ang
other appliance.
Keepfingers out of the "pinch point" areas;
clearances between the doors and between
the doors and cabinet are necessarilgsmall.
Becareful closing doorswhen children are
in the area.
:_:_Inrefrigerators with automatic icemakers,
avoidcontact with the moving parts of the
ejector mechanism, or with the heating element
that releasesthe cubes.Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator isplugged in.
i:_Unplugthe refrigerator before cleaning and making
repairs.
NOTE:Westrongly recommend that any servicing
beperformed b_laqualifiedindividual.
:_:_Setting either or both controlsto the off position
doesnot remove power to the light circuit.
_:_tDonot refreezefrozen foods which have
thawed completelg.
DANGER! RISK OF CHILD ENTRAPMENT
PROPERDISPOSAL OF THE REFRIGERATOR
Childentrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous_.evenif theg will sit for '_justa few dags."
If gou are getting rid of gour old refrigerator,please
follow the instructions belowto help prevent
accidents.
Before You ThrowAway Your Old
Refrigerator or Freezer:
i_:_:Takeoff the doors.
i_:Leavethe shelvesin place sothat children mag not
easilgclimb inside.
Refrigerants
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If gou are getting rid of an
old refrigeration product, check with the compang
handling the disposal about what to do.
USEOFEXTENSION CORDS
Because of potential safety hazards under certain conditions, we stronglg recommend against
the use of on extension cord.
However,if gou must use an extension cord, it isabsolutelg necessarg that it be aCSAcertified, 3-wire
grounding tgpe appliance extension cord having a grounding tgpe plug and outlet and that the electrical rating
of the cord be 15 amperes (minimum)and 120 volts.

moffatappliances.ca
WARNING!
HOW TOCONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground)prong from the power cord.
For personal safety, this appliance must be properlg grounded.
The power cord ofthis appliance isequipped
with a ]-prong (grounding)plug which mates
with a standard ]-prong (grounding)wall outlet
to minimizethe possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked bg a
qualified electrician to make surethe outlet is
properlg grounded.
Where a standard 2-prong wall outlet isencountered,
it is gour personalresponsibilitgand obligation to
have it replaced with a properlg grounded 3-prong
wall outlet.
The refrigerator should alwags be plugged into its
own individual electricaloutlet which hasa voltage
rating that matches the rating plate.
Thisprovides the best performance and alsoprevents
overloading house wiring circuits which could cause
a fire hazard from overheated wires.
Never unplug gour refrigerator bg pulling on the
power cord.Always grip plug firmlg and pull straight
out from the outlet.
Repairor replaceimmediatelu all power cords that
have become fraged or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator awag from the
wall, be careful not to rollover or damage the
power cord.
USEOFADAPTERPLUGS
Adapter plugs are not permitted in Canada.
READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY
SAVETHESEINSTRUCTIONS

About the controls.
9 is Coldest
Adjust Freezer Adjust Refrigerotor
Temperature Temperoture
Initially, set the refrigerator control at 5 and the freezer control at 5. Allow 24 hours for the temperature
to stabilize. Several adjustments may be required. Adjust the controls one increment at a time, and allow
24 hours after each adjustment for the refrigerator to reach the temperature you have set. Setting the
refrigerator control knob to 0 stops coo!ing in both the refrigerator and freezer compartments, but does
not shut off electrical power to the refrigerator.
About the shelves and bins.
Not all features are on all models.
Some models have wire shelves
that con be adjusted in the same
manner.
-f
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
Refrigerator Compartment
Toremove:
0 Removeall itemsfrom the shelf.
Tilt the shelf up at the front.
Liftthe shelf up at the back and
bring the shelf out.
Toreplace:
_! While tilting the shelf up, insertthe top
hook at the back of the shelf in a slot
on the track,
0 Lowerthe front of the shelf until the
bottom of the shelf locksinto place.
Non-Adjustable Shelves on the Door
Toremove: Lift the shelf straight up, then
pull out.
Toreplace: Engagethe shelf in the molded
supports on the door and push down.
It will lock in place.
4

About the crispers and pans. mo otopp.oncesco
Fruit and Vegetable Crisper
Excesswater that mag accumulate in the
bottom of the drawers or under the drawers
should be wiped drg.
Adjustable Humidity Crisper Ionsome models)
Slidethe control all the wag to the Slidethe control all the wag to the LOW
HIGHsetting to provide high humiditg setting to provide lower humiditg levels
recommended for most vegetables, recommended for most fruits.
Snack Pan (onsomemodels)
This pan can be moved to the most useful
location for gour familg's needs. Toremove, slidethe pan out to the stop position,lift the pan up and past the stop
position and lift it out.

About the freezer compartment.
Freezer Shelves and Baskets
0 A full-width fixed wire shelf
0 A full-width slidingwire basket
NOTE:Do not fill baskets higher than the rim
of the basket. This may cause baskets to stick
orjam when opening or closing.
Basket Removal
Toremove the full-width sliding wire basket:
Openthe basketout to its full extension.
Lift up the front of the basket and pull
straight out to remove.
When replacing the full-width sliding
wire basket:.
Insertthe wire basket into the lower liner's
railsand push back into place.
\
Fixed Shelf Removal
Thefull-width wire shelf isnot intended
to slide.
Toremove for cleaning:
Holdthe shelf at the front and pull it firmlg
forward.
When replacing the full-width wire shelf:
Insert the wire shelf into the upper liner's
railsand push back into place.
To remove
Non-Adjustable Shelf on Freezer Door
Toremove: Lift the shelf straight up,
then pull out.
Toreplace: Engagethe shelf in the molded
supports on the door and push down. Itwill
lock in place.
To replace
6

Careand cleaning of the refrigerator, mo atappliancesca
Cleaning the Outside
Thedoor handlesand trim. Cleanwith a
cloth dampened with soapy water.Dry with
a soft cloth. Do not usewax on the door
handles and trim.
Keepthe outside clean. Wipewith
a clean cloth lightly dampened with kitchen
appliance wax or mild liquid dishdetergent.
Dry and polishwith a clean,soft cloth.
Do not wipe the refrigerator with a soiled
dish cloth or wet towel. These may leave
a residue that can erode the point. Do not
use scouring pads, powdered cleaners,
bleach or cleaners containing bleach
because these products con scratch
and weaken the point finish.
Cleaning the Inside
Tohelp prevent odors, leave an open box
of baking soda in the refrigerator and freezer
compartments.
Unplug the refrigerator before cleaning.
Ifthis is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, bightsor controls.
Use an appliance wax polish on the inside
surface between the doors.
Usewarm water and baking sodasolution-
about a tablespoon (15ml)of baking sodato
a quart (1liter)of wate_Thisboth cleans and
neutralizesodors. Rinseand wipe dry.
After cleaning the door gaskets,apply a thin
lager of petroleumjelly to the door gaskets
at the hinge side.This helpskeepthe gaskets
from sticking and bending out of shape.
Avoid cleaning cold gloss shelves with hot
water because the extreme temperature
difference may cause them to break.
Handle gloss shelves carefully. Bumping
tempered gloss can cause it to shatter
Do not wash any plastic refrigerator ports
in the dishwasher.
Behind the Refrigerator
Becareful when moving the refrigerator
awag from the wall.All tgpes of floor
coveringscan be damaged, particularly
cushioned coverings and those with
embossedsurfaces.
Raisethe levelinglegslocated at the bottom
front of the refrigerator.
Pullthe refrigerator straight out and return it
to position bg pushing it straight in.Moving
the refrigerator in a sidedirection mag
result in damage to the floor covering
or refrigerator.
Lower the levelinglegs untiltheg touch
the floor.
When pushing the refrigerator back, make
sure you don't roll over the power cord or
icemaker supply line (on some models).

Careand cleaning of the refrigerator.
Preparing for Vacation
Forlong vacations or absences,remove
food and unplug the refrigerator.Cleanthe
interior with a baking soda solution of one
tablespoon (15ml)of baking soda to one
quart (1liter)ofwateE Leavethe doors open.
If the temperature can drop below freezing,
have a qualified servicer drain the water
suppl Usystem Ion some models) to prevent
serious propertg damage due to flooding.
Preparing to Move
Secureall loose items such asbase grille,
shelvesand drawers bg taping them
securelg in placeto prevent damage.
When using a hand truck to move the
refrigerator,do not rest the front or back
of the refrigerator against the hand truck.
This could damage the refrigeratoEHandle
onlg from the sidesof the refrigeratoE
Be sure the refrigerator stags in an upright
position during moving.
Replacing the light bulbs.
Turning the control to the off position does not remove power to the light circuit.
Refrigerator Lights
CAUTION: Light bulbsmay
be hot.
O Unplugthe refrigerotoE
O Toremove the light shield,grasp the
shieldat the back and pull out to release
the tabs at the back.
Rotatethe shielddown and then forward
to releasethe tabs at the front of the
shield.
After replacing with an appliance bulb
of the same or lowerwattage, replace
the shield.
Plugthe refrigerator back in.
NOTE-Appliancebulbs mag be ordered from
GEPortsand Accessories,800.626.2002.
8

Installation
Instructions Refrigerator
Models 20 and 22
I Questions? Call 1.800.561.3344 or Visit our Website at: moffatappliances.ca I
BEFORE YOU BEGIN
Read these instructions completely and carefully.
• IMPORTANT - Savetheseinstructions
for local inspector's use.
• IMPORTANT - Observeallgoverning
codes end ordinances.
• Note to Installer-Be sureto leavethese
instructions with the Consumer.
• Note to Consumer- Keep these instructions for
future reference,
• Skill level - Installation of this appliance requires
basic mechanical skills.
• Completion time - Refrigerator Installation
20 minutes
Water Line Installation
30 minutes
• Proper installation is the responsibilitg of the
installer.
• Product failure due to improper installation is not
covered under the Worrontg.
PREPARATION
MOVING THE REFRIGERATOR INDOORS
If the refrigerator will not fit through a doorwag,
the refrigerator door and freezer drawer can be
removed.
• To remove the refrigerator door, see Step 1 in
the Reversing the Door Swing section.
• To remove the freezer drawer, see the Removing
the Freezer Drawer section.
TOOLS YOU MAY NEED
Adjustable Wrench 3/8" and 5/16" Socket
Ratchet/Driver
Phillips Head Screwdriver
3/32", 1/8" and 3/16" Allen
wrenches
1/8 Dnll Btt and
Electric or Hand Drill Tape measure
Pencil 1/4" Nut Driver
Wire Cutters Level

Installation Instructions
INSTALLING THE REFRIGERATOR
REFRIGERATOR LOCATION
• Do not install the refrigerator where the temperature
will go below 60°F (16°C)because it will not run often
enough to maintain proper temperatures.
• Do not install the refrigerator where the temperature will
go above 100°F(37°C)becauseitwill not perform properlg.
• Installit ona floor strong enough to support it fullg loaded.
CLEARANCES
Allowthe following clearancesfor easeof installation,proper
air circulation and plumbing and electricalconnections.
Standard Depth
Models
Sides 1/8" (3mm)
Top 1" (25 mm)
Back 1" (25 mm)
[] PLUG IN THE REFRIGERATOR
On models with an icemaker, before plugging in
the refrigerator, make sure the icemaker power
switch is set to the O (off) position.
See the grounding
information attached
to the power cord.
I r2-1PUTTHE REFRIGERATORIN PLACE
Hove the refrigerator to its final location.
[] LEVEL THE REFRIGERATOR
Adjustable legs atthe front corners of the
refrigerator should be set so the refrigerator is
firmlg positioned on the floor, and the front is
raised just enough that the door closes easilg
when opened about halfwag.
To adjust the leveling i _ _.. _
legs, turn the legs _.
clockwise to raise the .
refrigerator, _l_
counterclockwise to
lower it.
10
[] REMOVE THE FRESH FOOD
DOOR HANDLE
IFor placement in the installation location
or reversal of the handles - on some
models)
Stainless steel (on
some models):
Q REMOVING
THE DOOR
HANDLE: Loosen
the set screws
with the 3/32"
Allen wrench
and remove
the handle.
NOTE: For
Double Door Haunting
models follow Fasteners
the same (appearance mag varg)
procedure on
the opposite door.
Badge
Plastic handle
(on some models):
Q REMOVING THE DOOR HANDLE: Depress the
tab on the underside of the handle and slide
the handle up and off of the mounting
fasteners.
Q REVERSINGTHE
DOOR HANDLE
(on some
models):
• Remove
the handle
mounting
fasteners with
a 3/16" Allen
wrench and
transfer
the handle
mounting
fasteners to
the right side.
Haunting
Fasteners J
(appearance mag varg)
• Remove the logo badge.
• Remove and transfer the plug button to
the left side of the fresh food door. NOTE:
Use a flat plastic edge to prevent damaging
the door. Remove ang adhesive on the door
with a mild detergent. Remove the paper
covering on the adhesive backing on
the logo badge prior to carefullg attaching
the badge to the door.

Installation Instructions
[] REMOVE THE FREEZER DOOR HANDLE
Stainless steel and plastic handles:
O Loosen the set screws located on the
underside of the handle with the 1/8" Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a 3/16" Allen
wrench.
[] ATTACH THE FRESH FOOD
DOOR HANDLE
Stainless steel handle:
O Attach the
handle to the
handle mounting
fasteners and
tighten the set
screws with a
3/32" Allen
wrench.
NOTE: For
Double Door
models follow
the same
procedure on the
opposite door.
Hounting
Fasteners
(appearance may vary)
[] ATTACH THE FRESH FOOD
DOOR HANDLE (cont.)
Plastic handle:
@ Attach the handle to the handle mounting
fasteners bg aligning the slots with the
handle mounting fasteners.
O Slide it down until it is firmlg locked into
position.
Slots
handle
on back of \Haunting
fasteners
/
(appearance may vary)
[] ATTACH THE FREEZER DOOR HANDLE
Stainless steel and plastic handles:
@ Attach the handle firmlg to the mounting
fasteners and tighten the set screws on
the bottom of the handle with a 1/8" Allen
wrench.
(appearance may vary)
11

Installation Instructions
INSTALLING THE REFRIGERATOR(cont.)
[] LEVEL THE REFRIGERATOR
The leveling legs have 2 purposes:
1) Leveling legs adjust so the refrigerator is
firmlg positioned on the floor and does not
wobble.
2) Leveling legs serve as a stabilizing broke
to hold the refrigerator securelg in position
during operation and cleaning, The leveling
legs also prevent the refrigerator from
tipping.
[] Remove the grille bg removing the two Phillips
head screws.
[] Turn the leveling legs clockwise to raise
the refrigerator, counterclockwise to lower it.
./i CAUTION: To avoid possible
personal injurg or property damage,
the leveling legs must be firmlg touching
the floor.
[] Replace the base grille bg inserting the two
Phillips head screws.
[] SET THE CONTROLS
Set the controls to the recommended setting.
[.EOOMME.O OCO...O'SETT..OS]
Adjust Freezer Adjust Refrigerator
Temperature Temperature
12

Installation Instructions
REVERSINGTHE DOOR SWING
IMPORTANT NOTES
When reversing the door swing:
NOTE: Door swing is not reversible on stainless
steel models.
• Read the instructions all the way through before
starting.
• Parts are included in the door hinge kit.
• Handle parts carefully to avoid scratching paint.
• Set screws down by their related parts to avoid
using them in the wrong places.
• Provide a non-scratching work surface for
the doors.
IMPORTANT: Once you begin, do not move the
cabinet until door-swing reversal is completed.
These instructions are for changing the hinges
from the right side to the left side-if you ever want
to change the hinges back to the right side, follow
these same instructions and reverse all references
to left and right.
• Once door swing is finalized, ensure the logo
badge is properly aligned and permanently
secured to the door by removing the adhesive
cover on the back side. NOTE: A replacement
logo badge is included in the hinge kit,
Unplug the refrigerator from its electrical outlet.
Emptg all door shelves, including the dairg
compartment.
TOOLS YOU WILL NEED
Adjustable Wrench 5/16" Socket
Ratchet/Driver
Masking Tape
@ ©
Phillips Screwdriver
Thin-blade Screwdriver
Torx T-20 Driver
13
[] REMOVE THE
REFRIGERATOR DOOR
[] Tape the door shut with masking tape.
[] Remove the hinge cover on top of the
refrigerator door by carefullg prying it up with
aputty knife, if necessary.
[] Using a5/16" socket ratchet/driver, remove
the bolts securing the top hinge to the cabinet.
Then lift the hinge straight up to free the hinge
pin from the socket in the top of the door.
[] Carefully remove the door thimble from inside
the socket, This will be used again when
reinstalling the door on the other side.
[]
_ Hin2C°ver
I ? Top Hinge
Remove the tape and tilt the door away from
the cabinet. Lift the door off the center hinge
pin. Ensure that the plastic hinge pin thimble
remains on the hinge pin or inside door hinge
pin hole located in the bottom of the door.
[] Set the door on a non-scratching surface with
the inside up.

Installation Instructions
REVERSINGTHE DOORSWING (cont.)
[] REMOVE FREEZERDOOR
[] Tape the door shut with masking tape.
[] Remove the hinge pin from the hinge bracket.
This will be used again with the new hinge
bracket for the other side.
[] Remove the tape and tilt the door awag
from the cabinet. Lift the door off the bottom
hinge pin.
[] Remove the button plug from the left side of
the door. Remove the door thimble from the
right side of the door. Install the door thimble
into the hole on the left and the button plug
into the hole on the right.
[] Set the door on anon-scratching surface, with
the inside up.
[] TRANSFER CENTER HINGE BRACKET
[] Using a 5/16" socket ratchet/driver, remove
the bolts securing the center hinge bracket
to the cabinet.
14
[] TRANSFERCENTERHINGE BRACKET(cont.)
[] Transfer the plug button and screw hole
cover in the hinge holes on the left side
to the right side.
[] Install the new center hinge bracket from the
kit on the left side.
[]
[]
REMOVE BOTTOM HINGE AND
LEVELING LEG
Using a 1/2" socket ratchet/driver, remove
the nut and hinge pin from the hinge bracket
with leveling leg. Using a 5/16" socket ratchet/
driver, remove the screws from the bottom
hinge bracket. These will be reinstalled on the
other side.
[] Using a 5/16" socket ratchet/driver, remove
the screws from the leveling leg bracket on
the other side. These will be reinstalled on
the opposite side.
I _hng leg

Installation Instructions
[] INSTALL BOTTOM HINGE AND
LEVELING LEG
[] Using a1/2" socket ratchet/driver, install the
hinge pin and nut in the opposite hole on the
hinge bracket with leveling leg.
[] Using a 5/16" socket ratchet/driver, install the
hinge bracket with leveling leg on the left side
of the refrigerator. The pin will be toward the
outside of the refrigerator.
[] Using a 5/16" socket ratchet/driver, install the
leveling leg bracket on the right side of the
refrigerator.
15
TRANSFER REFRIGERATOR AND
FREEZER DOOR STOPS
[] Remove the door stop on the right side of the
bottom of the door bg removing the two screws.
[] Move the plastic hinge hole thimble to the
opposite hole.
[] Install the door stop on the left side, making
sure to line up the screw holes in the door stop
with the holes in the bottom of the door.
Bottom of Door (Right Side) Bottom of Door (Left Side)
ITI TRANSFER REFRIGERATOR
DOOR HANDLE TO RIGHT
Refer to Remove the Fresh Food Door Handle
and Attach the Fresh Food Door Handle
sections for instructions.
[] REHANG FREEZERDOOR
[] Lower the freezer door onto the bottom hinge
pin. Ensure that the plastic hinge pin thimble
is on the hinge pin or inside the door hinge pin
hole located in the bottom of the door.
[] Straighten the door and line it up with the
center hinge bracket.
[] Install the center hinge pin with a 3/4" socket
ratchet/driver. Turn it until it extends through
the hinge bracket and into the freezer door.

Installation Instructions
REVERSINGTHE DOORSWING (cont.)
[] REHANG REFRIGERATOR DOOR
[] Lower the refrigerator door onto the center
hinge pin, Ensure that the plastic hinge pin
thimble is on the center hinge pin or inside
door hinge pin hole located in the bottom
of the door.
[] Insert the door thimble into the hinge hole
on top of the refrigerator door and then
insert the top hinge pin. Hake sure the door
is aligned with the cabinet. Attach the hinge
to the top of the cabinet Iooselg with the bolts.
[] Hake sure the gasket on the door is flush
against the cabinet and is not folded. Support
the door on the handle side and make sure the
door is straight and the gap between the doors
is even across the front. While holding the door
in place, tighten the top hinge bolts. Replace
the hinge cover.
[] INSTALL THE LOGO BADGE
Remove the adhesive backing paper
and align the pins on the back of the badge
with the holes in the door. Applg pressure to
the badge to ensure it sticks to the doon
16

Normal operating sounds, moffatappliances.ca
Newer refrigerators sound different from older refrigerators.
Modern refrigerators have more features and use newer technology.
Doyou hear what I hear? Thesesounds are normal.
HUMMM...
-- WHOOSH...
i_ The new high efficiency compressor may run faster
and longer than your old refrigerator and you may
hear a high-pitched hum or pulsating sound while
it is operating.
_: You may hear a whooshing sound when the
doors close.This is due to pressure equalizing within
the refrigerator.
CLICKS,POPS,
CRACKS and SNAPS
_: You may hear cracking or popping sounds when
the refrigerator is first plugged in.This happens as
the refrigerator cools to the correct temperature.
i_ The freezer control will click when starting or stopping
the compressor.
_ Defrost timer snapping in and out of the defrost cycle.
_: Expansion and contraction of cooling coils during and
after defrost can cause a cracking or popping sound.
WHIR!
iq You may hear the fans spinning at high speeds.
This happens when the refrigerator is first plugged in,
when the doors are opened frequently or when a large
amount of food isadded to the refrigerator or freezer
compartments. The fans are helping to maintain the
correct temperatures.
iq The fans change speeds in order to provide optimal
cooling and energy savings.
WATERSOUNDS
6
_;_:The flow of refrigerant through the freezer cooling coils
may make a gurgling noise like boiling water.
iq Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the defrost
cycle.
_: A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.
_: Closing the door may cause a gurgling sound due to
pressure equalization.
Before you call for service...
Troubleshooting Tips
Save time and moneg! Review the charts on
the following pages first and you may not need to call
for service.
Refrigerator does not
operate
Vibration or rattling
[slight vibration
is normalj
Possible Causes
Refrigerator in defrost cycle.
Control in off position.
Refrigerator is unplugged.
The fuse is blown/circuit
breaker is tripped.
Leveling legs need adjusting.
What To Do
• Wait about 30 minutes for defrost cycle to end.
• Hove the control to a temperature setting.
• Pushthe plug completely into the outlet.
• Replace fuse or reset the breaker.
•See Levelthe Refrigerator,
17

Before you call for service...
Troubleshooting Tips
Possible Causes What To Do
Motor operatesfor Normal when refrigerator
long periods or cycles isfirst plugged in.
on and off frequently.
(Modernrefrigerators Often occurswhen large •Thisis normal.
with more storage amounts of food are
space and a larger placed in refrigerator.
freezer require more Door left open. • Checkto see if package isholding door open.
operating time. They
start and stop often Hot weather or frequent •Thisis normal.
to maintain even door openings.
temperatures.) Temperature control • SeeAbout the controls.
set at the coldest setting.
Refrigerator or freezer Temperature controls not set • SeeAbout thecontrols.
compartment too warm cold enough.
Warm weather or frequent •Setthe temperature control one step coldeE
door openings. SeeAbout thecontrols.
Door left open. •Checkto see if package isholding door open,
Frost or ice crystals Door left open. • Checkto see if package isholding door open.
on frozen food
(frostwithin package Door openings too frequent • This is normal,
is normal) or too long.
Ice cubes have Food transmitting odor/taste • Wrap foods well.
odor/taste to ice cubes.
Interior of refrigerator • See Core and cleaning.
needs cleaning. • Keep an open box of baking soda in the refrigerator;
replace everUthree months.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Freezer control not set • See About the controls.
cold enough.
Refrigerator has odor Foods transmitting • Foods with strong odors should be tightlu wrapped,
odor to refrigerator. • Keep an open box of baking soda in the refrigerator;
replace everu three months.
Interior needs cleaning. •See Core and cleaning.
Moisture forms on Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator periods of high humidity, one setting colder,
Moisture collects inside Too frequent or too • This is normal.
(in humid weather, air long door openings.
carries moisture into
refrigerator when
doors are opened)
• Wait 24 hoursfor the refrigerator to completelu
cool down.
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moffatappliances.ca
Possible Causes What To Do
Refrigerator No power at outlet. • Replace fuse or reset the breaker.
compartment light
does not work Light bulb burned out or loose. • SeeReplacing the light bulbs.
Door does not Leveling legs need adjusting. • SeeInstalling the Refrigerato_
close bg itseff
Freezer door This is normal if, after popping •This indicates that there is a good seal on the freezer
pops open when open, the freezer door dooE If the freezer door does not automaticallg close
refrigerator door closed on its own. after popping open, then see the Problem: Door does
is closed not close bg itself, above.
Hot air from bottom
of refrigerator Normal air flow cooling motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent •Hove the food awag from the air vent.
the refrigerator at the back of the refrigerator.
Refrigerator control is set •Hove the refrigerator control to a warmer
too cold. temperature setting one increment at a time.
Orange glow Defrost heater is on. •This is normal.
in the freezer
Handle is loose / Handle needs adjusting. •SeeAttach the fresh food door handle and Attach the
handle has a gap Freezerdoor handle sections for detailed instructions.
Basket sticks orjams Basket is too full. •To open: remove some of the products from
when opening or the basket when opened as far as possible.
closing Readjust the products left in the basket and
try to open the basket again.
•To close: readjust products in the basket or remove
any product that isabove the rim of the basket and
close the basket.
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Notes.
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