Monarch Water ULTRA HE Installation and maintenance instructions

Installer & User Guide
Effective October 2021
01986 784759 01986 784769
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ULTRA HE & PREMIO HE
Model No.

Monarch Duplex Series Battery Operated Water Softener
PROGRAMMING & INSTALLATION INSTRUCTIONS
Thank you for choosing our water softener. Please read the following carefully, which
if followed correctly, should ensure the installation is trouble free.
• Always observe the water byelaws.
• Ensure there is only one rising main.
• Make sure you have allowed space for access to the unit for salt filling and for any
possible maintenance in the future.
• Check the water pressure and locate the rising main, and a drain facility. Be aware of
condensation on pipes and the outside of the softener occurring in warm
environments.
• This softener has reversible valve technology, meaning the valve connector can be
located on either side of the softener allowing easier installation and siting. If you would
like to relocate the valve, connect please see S tep S in these instructions.
B.SITING THE SOFTENER - Fig 1
• Where possible, this should be close to the rising main.
• Tee off for mains water supply to outside tap if applicable.
• Rapid-Fit bypass has a 3/8" speedfit connection for flexi tube connection to a dedicated
drinking water faucet. Monarch ' s Bari faucet and Smtr length of 3/8" tubing code is
MW38CFK.
• The distance between the softener and the dr ain should be as short as possible, to
ensur e that both the drain and the overflow are not subject to freezing, or over 120
°
F/49
°
C.
• If siti ng the softener within a kitchen cupboard, loft etc. ensure that the base/ floor is
adequately supported.
• If the softener is being installed in your loft, 1st, 2nd floor etc, it is strongly
recommended to house the softener within a 25-gallon plastic tank and insulate well.
Monarch take no responsibility of any water damage etc if this recommendation is not
applied.
• The overflow on the plastic tank should be below the overflow of the softener and a
minimum of ¾"in size. Failure to install the softener in a suitable tank will void the
Guarantee.
C. CHECK VALVE
Domestic Ion exchange water softeners are in fluid category 2. The Rapid-Fit bypass
incorporates a high flow check valve in accordance with this requirement. All other
applications require a double check valve.
D. DRINKING WATER FACILITY - See Installation Requirements Diagram
In compliance with U.K. Water Regulations a tap for drinking water purposes should be
left on the hard water supply. See Rapid-Fit bypass 3/8" speedfit connection.
E. MATERIAL CHECK LIST
• P S U02 7 HE & P SP 022HE includes a Monarch Rapid-Fit bypass installation kit
suitable for all 15mm and 22mm plumbing systems.
• For 15mm pipework use the compression reducers supplied.
PLANNING THE INSTALLATION
2
A.

 For 28mm supplies a full upgrade for the softener is available - details on
request-Ref : P S 28U G HE.
F. WATER PRESSURE TEST
 It is IMPORTANT that a pressure check is carried out.
 Low and high pressure can result in either damage to, or failure of the unit.
 If daytime static water pressure* exceeds 3.5 bar (50psi) a 5 bar (70psi) pressure
limiter should be fitted. *50psi daytime pressure can reach nearly 100psi at night!
 Minimum dynamic pressure must exceed 1.4 bar.
 If in any doubt please call us on 01986 784 759
G. INSTALL RAPID-FIT BYPASS
Form an installation as per Fig 1 Below- See page 18 for more information
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Checklist
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Water pressure 1.4 - 5 bar (20- 70psi)
Access to incoming water supply B attery
installed
Access to drain
Installation preferably on an outside wall
for the overflow
Easy access to fill unit with salt
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H. INLET & OUTLET CONNECTIONS See Fig 2Fig 2 Inlet & Outlet connections &
drain connection
• Remove both salt lid and main cover to access inlet and
outlet connections.
• Remove grey retaining clips and BSP connection points
(indicated red and blue in fig 2). Connect inlet hose to
male BSP connection point (indicated red in fig 2) and
connect outlet hose to BSP connection (indicated blue
in fig 2), using supplied washers and tighten to seal.
• Then reinsert BSP connection points back into valve
body. Fit grey clips. The connection points are designed to
rotate once inserted in valve body. This removes any
stress/pressure placed upon the angle/direction of the
hoses when connecting them to the Rapid-Fit bypass.
Under no circumstances use washing machines hoses or plumb the softener in solid
copper pipe.
I. DRAIN CONNECTION
• 2.5mtrs of white low pressure drain hose is supplied with the unit. This is to be used
for both the drain and overflow. The drain connection is the white elbow on the side
(pictured green in Fig 2). Fix drain hose to white barbed elbow with jubilee clip
(supplied).
• Run the drain hose to either an upstand or an outside drain. A minimum air gap of
20mm should exist at the end of the drain line.
• If you need to extend the drain hose, this can be done by connecting to a 15mm
copper tube for a maximum run of 4 metres, with a minimum daytime pressure of
40 psi. Over 4 metres please use 22mm copper tube.
• Ensure that the drain hose is adequately fixed to the copper pipe.
• The drain hose must not dip or be kinked in any way, as this will lead to an overflow
of the machine.
• Uphill? The white flexible drain hose can run uphill internally, for a maximum of 3
feet, with a minimum wate
r pressure of 40 psi.
• Softened water will have no adverse effect on a septic tank.
• Under no circumstances should the softener drain and overflow share the same
pipe. This could lead to foul smells entering the salt cabinet from the main drain via
the overflow. Also if the common drain ever gets blocked, the regen water can re-
enter the softener via the overflow pipe.
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J. OVERFLOW CONNECTION - Important
• The hose for the overflow shou Id be cut from the white low pressure hose supplied with
the unit.
• The overflow connection is the ½" hose spigot on the rear right hand corner of the
cabinet- no jubilee clip required.
• The overflow must be run downhill and terminate immediately through an outside wall
without kinks or restriction.
• A 22mm copper protective sleeve through the
outside wall will help prevent kinking of the hose.
K. TEST INSTALLATION FOR LEAKS
• Place Rapid-Fit bypass in Bypass position by pushing
plunger as per directional arrow - see Fig A
• Open mains stopcock slowly to flush the new pipe work.
This can be done using a 'soft' mains tap, i.e. utility room
cold tap or wash hand basin in a bathroom.
• Check all connections for leaks.
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L. OBTAIN YOUR WATER HARDNESS
• These instructions apply to the enclosed test kit only.
• Run ha rd water tap for approx. 1 minute and rinse the
test tube well.
• Fill the test tube up to the 10ml level. Add 2 drops of the
dark solution and mix gently. If the water sample contains
hardness it will turn red.
• Add the dark solution in batches of 5 drops, holding the dropper bottle
at 45 degrees.
• Mix gently after each 5 drops.
• Cou nt the drops needed until the colour of the sample in the test tube changes from a
dark red to a dark blue/green.
• You need this figure for when SET WATER HARDNESS as per O overleaf.
M. SETTING THE ELECTRONIC CONTROLLER
• Ensure battery (supplied) is fitted into the battery
compartment and the softener display will say
WELCOME as soon as battery is connected.
• The Display shows both the Time and Hardness.
The Time and Hardness will alternate every 10
seconds.
• To finalise commissioning of the softener,
you need to set bo th Time (24hr clock in hours
and minutes) and the water Hardness as
determined by the am ount of drops in your water
hardness test.
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N. SET TIME OF DAY
ITime: s:ool
• Wait until display says Time of Day.
• Press Up button to show flashing Hou rs. Please note it is a 24hr clock.
• Press Up or Down button to set Hours.
• Press to confirm Hours.
• After confirming Hours, display will show minutes flashing.
• Use Up and Down button to set Minutes.
• Press to confirm Minutes.
O. SET WATER HARDNESS
I Hardness:
• Wait until display changes to Hardness.
• Use Up / Down buttons to set number as determined by your water
hardness test.
• Press to confirm setting.
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• You have finished the programming.
• The display will now automatically revert back to the alternating display. After 30
seconds the display will go to sleep. This helps prolong the life of the battery.
• If at any time you want to reset a figure, press the up or down arrow to turn the display
back on. Then wait until the display changes to the relevant setting and then
reprogramme as required.
P. FLUSH SOFTENER - IMPORTANT
• Place Rapid-Fit bypass in Service position by pushing
plunger as per directional arrow - see Fig B previous
page.
• Check for leaks.
• Leave a soft mains tap e.g. bathroom wash hand basin,
to run for a minimum of 5 minutes to purge any air and
'resin dust' from the softener (resin dust may appear
orange in colour).
• Please ensure the unit is kept full of salt. The Ultra HE can
use either tablets or blocks. The Premio HE must use
tablets only. When using tablet salt, please do not fill salt
compartment 100% full, kindly leave a gap of 30mm
between the top of the salt and the front of the salt
compartment - please use the image opposite for
guidance.
If at any time you see excess water in the salt compartment going down the
overflow, please call our service department on 01986 784759(opt 2).
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Advance electronic display to 30 (rec min setting)

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Q .EXTRA REGENERATIONS
•
•
To start an automatic regeneration, press the left hand button and release, the
display will count down from 15 to zero. If at any time you wish to cancel the count
down, simply press again.
An automatic regeneration will start shortly.
R. BLENDING CONTROL - Blue/Green Stains
All our water softeners are factory set to produce water that is 100% soft. If you
require slightly blended water - recommended on Com bi/Condensing Boilers and in
areas of hard water that have a green/blue build up in the scale - open blender bypass
on left hand side of softener control valve slightly- until it takes 6/7 drops of the dark
liquid to get a red to green colour change, as per the original water hardness test.
NOTE: This blended
water setting can only be
done when the softener is in Service , i.e. not when
regenerating.
Further Information
Fig C
•
•
Do not worry if your softener regenerates during the day. This is the Smaart
Programme initiating an additional mini regeneration, as the softener does not have
enough soft wat er to last you until the next programmed regeneration of 2am.
A regeneration typically lasts 4 2 minutes for the U ltra HE and 6 3 minutes for the
Premio HE . During this time the softener goes into hard water bypass, ensuring a
continuous supply of water.
A Normal regeneration is pro grammed to 2am, a time when little, if any, water is
being used.
 To change the regeneration time, simply offset the Time Setting i.e. to have the unit
regenerate 2 hours later, set clock 2 hours slow - see N .
 The battery is designed to last up to 12 months under normal use, therefore please
ensure you change the battery when indicated (by low battery indicator on the display
screen, and when the audible alarm sounds) or at least annually using a 9 V lithium
battery ( 6L R 6 1).

GOING ON HOLIDAY
 Fig B shows the Rapid-Fit bypass in the Service position. This is the normal operating
position.
 Simpl y press the central plunger from Service to Bypass as (See Fig A) shown by the
arrows on the unit and confirmed by the pies adjacent.
 I f going on holiday we recommend removing the battery to help prolong the battery
life (don ' t worry all of your settings will be saved).
 Reverse the above and place bypass back in Service upon your return.
 Reset time (if ne cessary) by reverting to Set Time of Day.
 Activate a manual regeneration by pressing left hand button@on controller. Display
will countdown from 15 to zero. Please be aware that during the regeneration, the
softe ner goes onto automatic hard water bypass, so it is recommended to use
washing machine etc after the regeneration is finished when full soft water will
resume.
Unit in Bypass
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Bypass
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Unit in Seice
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Remove salt lid and side access panel.
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REVERSIBLE CONNECTIONS

Remove top cover.
1
2
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