Monarch 9445 Technical Document

M
TC9445EM Rev. D 7/95 ©1988 Monarch Marking Systems, Inc. All rights reserved.
Equipment Manual

Each product and program carries a respective written
warranty, the only warranty on which the customer can rely.
Monarch reserves the right to make changes in the product
and the programs and their availability at any time and without
notice. Although Monarch has made every effort to provide
complete and accurate information in this manual, Monarch
shall not be liable for any omissions or inaccuracies. Any
update will be incorporated in a later edition of this manual.
WARNING
This equipment can interfere with radio communication if
not installed and used in accordance with the instruction
manual. It has been tested and found to comply with the
limits for a Class A computing device pursuant to FCC
Rules, Subpart B, Part 15, which provide reasonable
protection against such interference when operated in a
commercial environment. Operation in a residential area is
likely to cause interference which the user must correct at
their own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits
for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.

Preface
This manual contains information about the general setup and
maintenance of the 9445printer. Some of the features in this
manual may not be available on your printer.
Other 9445 manuals include:
Operator’s
Handbook Explains how to enter data and print
labels.
User’s Manual Explains how to create and enter
formats. This manual also explains
special setup functions for the printer.
Programmer’s
Manual Explains communications and message
structures for sending formats and batch
data online.
Messages Manual Lists error messages and operator
responses.
Preface
i

9445 Equipment Manual
ii

Table of Contents
1. Installing the Printer.......................................................1-1
2. Loading Supply...............................................................2-1
Non-Peel Mode.........................................................2-1
Peel Mode.................................................................2-8
Loading Fan-Fold Supply........................................2-16
Adjusting the Supply Sensor...................................2-18
Adjusting the On Demand Sensor...........................2-20
3. Loading a Ribbon............................................................3-1
Loading a Ribbon Roll...............................................3-2
Loading a Ribbon Cassette.......................................3-6
4. Adjusting the Display ....................................................4-1
5. Cleaning the Printhead and Platen Roller ....................5-1
Appendix A. Converting the Keyboard for
Table Top Use ......................................................................A-1
Appendix B.Troubleshooting ............................................B-1
"Head Test Failure" Message ....................................B-1
Start-Up and Printing ................................................B-2
Start-Up and Printing (continued) .............................B-3
Cutting.......................................................................B-4
Table of Contents
iii

Appendix C. Specifications ...............................................C-1
Printer.......................................................................C-1
Supplies....................................................................C-2
9445 Equipment Manual
iv

1. Installing the Printer
1. Place the printer on a level surface.
2. To install the keyboard on top of the printer:
a. Remove the cord from the base of the keyboard.
b. Plug the cord from the keyboard into the socket.
c. Insert all of the cord except a few coils back into the
base. Secure the cord by sliding a coil into the slot in
the base.
d. Place the keyboard in the recess on top of the printer
as shown.
Keyboard
Recess
Socket
Installing the Printer
1-1

3. Turn the power switch off and insert the power cord into
the socket. Plug the other end of the cord into a
grounded 115 VAC electrical outlet.
NOTE: If you are going to use the printer online, also
connect the RS-232 cable.
4. On the initial startup, leave the printer on for 24 hours to
charge the new backup batteries.
Socket
Power Cord
RS-232 Cable
CAUTION
If your 9445 printer has been in storage below room
temperature, allow 10-12 hours for the printer to adjust to
room temperature before turning the power on. Failure to
do this may damage the printer.
9445 Equipment Manual
1-2

2. Loading Supply
The printer prints both tags and labels. The supply may be
wound with the printable side on either the inside or the
outside.
This chapter explains how to load supply for
•Non-Peel Mode Printing (labels are printed in one strip.
This can be used with Continuous Printing.)
•Peel Mode Printing (one label at a time while the
backing paper rewinds inside the printer. This must be
used with On Demand Printing.)
•Fan-Fold Mode Printing (fan-fold supply is printed in
one strip). Call Service if you would like to use fan-fold
supply.
NOTE: If your printer has a knife, follow the instructions under
"Non-Peel Mode." You cannot use On Demand
printing with a knife. Also, if your printer has a knife, it
does not have the take-up spool shown in the
instructions for loading supply.
If you are going to use thermal direct supply (no
ribbon) and your printer is equipped with a ribbon roll
adapter, turn the thermal supply indicator to the right.
(See "Loading a Ribbon Roll" in Chapter 3.)
Non-Peel Mode
This mode is for both tags and labels. The printer dispenses
the desired amount of supply without separating the backing
paper from the label. This mode is usually used with
continuous printing.
1. Open the front panel.
Loading Supplies
2-1

2. Turn the printhead lever to the left to release the printhead.
3. Hold down the lower supply guide and rewind the old
supply roll, if there is one.
4. Release the lower supply guide.
Printhead
Lever Lock
Lower Supply
Guide
CAUTION
If you run out of supply while printing, pull the supply strip
back through the printer. DO NOT pull it forward through
the printhead. Pulling it forward may cause jamming.
9445 Equipment Manual
2-2

5. Push the lock to the right to unlock the outer supply holder
and remove the outer supply holder from the supply shaft.
Remove the old supply core, if there is one.
Supply
Core
Supply
Shaft Outer Supply
Holder
Loading Supplies
2. Loading Supply
2-3

6. Place the new supply roll on the supply shaft as shown.
NOTE: If your supply has a 3-inch (76.2 mm) core:
a. Remove the hub from the inner supply holder.
b. Reverse the outer supply holder (so the smooth side
faces the supply).
7. Fit the supply core onto the inner supply holder and hold it
in place.
Printable
Side Inside
Supply
Shaft
Inner
Supply
Holder
9445 Equipment Manual
2-4

8. Turn the outer supply holder so the lock faces out. Align
the supply holder tabs with the tracks on the shaft.
9. Push the supply holder onto the supply shaft, against the
supply. Make sure the supply is free to unwind.
10. Push the lock to the left to secure the outer supply holder.
NOTE: When the outer supply holder is reversed (for
3-inch core supply), push the lock to the right to
secure the outer supply holder.
Supply
Holder
Lock
Loading Supplies
2. Loading Supply
2-5

11. Pull enough supply from the roll to reach the printhead.
12. Hold down the lower supply guide.
13. Feed the supply past the out-of-stock switch, between the
upper and lower supply guides, and up past the printhead.
14. Align the supply with the top edge of the upper guide and
slide it against the back wall (away from you). Continue
threading the supply up to the printhead as shown. Make
sure the ribbon does not snag or wrinkle.
Out-of-Stock
Switch
Printhead
Lower Supply
Guide
Upper Supply
Guide
Supply
Outer Supply
Holder
9445 Equipment Manual
2-6

15. To adjust for wide or narrow supply, turn the supply width
adjustment knob to:
•NARROW for supply two inches in width or smaller.
•WIDE for supply greater than two inches in width.
NOTE: Be sure the adjustment knob snaps back into
place after you turn it.
16. Turn the printhead lever to the right to lock the printhead.
Printhead
Lever
Supply Width
Adjustment
Knob
Loading Supplies
2. Loading Supply
2-7

17. Turn the printer on. If you are:
•replacing the supply with a new roll of the same size,
press fto align the printer.
•changing supply size, adjust the supply sensor. See
"Adjusting the Supply Sensor" later in this chapter.
NOTE: Before you print, be sure the menu supply type
setting matches your supply type (e.g. Black
Mark/Die Cut). See your Operator’s Handbook to
set supply options.
Peel Mode
This mode is only used with labels. The printer separates the
label from the backing paper. This mode must be used with On
Demand printing.
1. Open the front panel.
2. Turn the printhead lever to the left to release the printhead.
Printhead
Lever
9445 Equipment Manual
2-8

3. If you are reloading supply:
a. Cut the backing paper in front of the paper take-up
spool, and then manually rewind the supply roll.
b. While holding the backing paper with one hand, turn
the take-up spool knob counterclockwise about 1/4 turn
with the other hand.
c. Slide the backing paper off the take-up spool.
4. Push the lock to the right to unlock the outer supply holder
and remove the outer supply holder from the supply shaft.
Remove the old supply core, if there is one.
5. Remove labels from the first 16 inches of backing paper
(on the new supply roll).
Backing
Paper Outer Supply Holder
Paper Take-up
Spool Lock
Loading Supplies
2. Loading Supply
2-9

6. Place the new supply roll on the supply shaft as shown.
NOTE: For 3-inch (76.2 mm) cores:
a. Remove the hub from the inner supply holder.
b. Reverse the outer supply holder (so the smooth side
faces the supply).
7. Fit the supply core on the inner supply holder and hold it in
place.
Printable
Side Inside
Supply
Shaft
Inner
Supply
Holder
9445 Equipment Manual
2-10

8. Turn the outer supply holder so the lock faces out. Align
the supply holder tabs with the tracks on the supply shaft.
9. Push the supply holder onto the supply shaft, against the
supply. Make sure the supply is free to unwind.
10. Push the lock to the left to secure the outer supply holder.
NOTE: When the outer supply holder is reversed (for
3-inch core supply), push the lock to the right to
secure the outer supply holder.
Supply
Holder
Lock
Loading Supplies
2. Loading Supply
2-11

11. With one hand, hold down the lower supply guide. With
the other hand, feed the backing paper between the lower
and upper supply guides, past the printhead and down to
the paper take-up spool. Then release the lower supply
guide.
12. While holding the paper take-up spool with one hand, turn
the knob counterclockwise (1/4 turn) with the other hand.
This opens the clamp on the paper take-up spool.
13. Insert the backing paper under the clamp.
Printhead
Upper
Supply
Guide
Lower
Supply Guide
Paper
Take-up
Spool Clamp
Knob
9445 Equipment Manual
2-12