Monogram ZIDI240HII User manual

OWNER'S
MANUAL
Double-Drawer Built-In Refrigerator
MONOGRAM.COM

249-1000733
MODEL INFORMATION
WRITE DOWN THE MODEL AND SERIAL NUMBERS
These will be on a label on the ceiling inside the double-
drawer refrigerator.
Use these numbers in any correspondence or service calls
concerning your appliance.
Please write these numbers here:
Model Number
Serial Number
MODEL NUMBERS
ZIDI240HII, ZIDS240NSS
TABLE OF CONTENTS
MODEL INFORMATION .....................................................................................2
CONSUMER SUPPORT .....................................................................................3
SAFETY INFORMATION ....................................................................................4
CONTROLS AND FEATURES ...............................................................................10
SABBATH MODE .........................................................................................13
CARE AND CLEANING ....................................................................................14
TROUBLESHOOTING .....................................................................................16
LIMITED WARRANTY .....................................................................................19

49-1000733 3
CONSUMER SUPPORT
MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can
also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience.
In the US: monogram.com
In Canada: monogram.ca
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and
prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included
in the packing material. In the US: monogram.com/register
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door. Get on-line and schedule your service at your convenience any
day of the year.
In the US: monogram.com
In Canada: monogram.ca
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable),
visit our website at monogram.com/connect in the US only.
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be
referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the nearest MC Commercial service center or visit our website at monogram.ca.
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone
number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225
monogram.com/contact

449-1000733
READ AND SAVE THESE INSTRUCTIONS
WARNING To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator/freezer,
follow these basic safety precautions:
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only. They cannot be used free-standing.
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described in this Owner’s Manual.
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in accordance with the Installation Instructions before it
is used.
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or cleaning.
NOTE: Power to the refrigerator/freezer cannot be
disconnected by any setting on the control panel.
NOTE: Repairs must be performed by a qualified
Service Professional.
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appliance.
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cans with a flammable propellant in this appliance.
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children, remove the fresh food and freezer doors
from any refrigerator/freezer before disposing of it or
discontinuing its use.
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stand on, or play in or with the appliance.
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or mental capabilities or lack of experience and
knowledge can use this appliance only if they are
supervised or have been given instructions on safe
use and understand the hazards involved.
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and similar applications such as: staff kitchen areas in
shops, offices and other working environments; farm
houses; by clients in hotels, motels, bed & breakfast
and other residential environments; catering and
similar non-retail applications.
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Certain cleaners will damage plastic which may cause
parts such as the door or door handles to detach
unexpectedly. See the Care and Cleaning section for
detailed instructions.
CAUTION To reduce the risk of injury when using your refrigerator/freezer, follow these basic safety
precautions.
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when they are cold. Glass shelves and covers may
break if exposed to sudden temperature changes or
impact, such as bumping or dropping. Tempered
glass is designed to shatter into many small pieces if it
breaks.
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between the doors and between the doors and cabinet
are necessarily small. Be careful closing doors when
children are in the area.
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completely.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING EXCESS WEIGHT HAZARD
Use two or more people to move and install dual-drawer refrigerator. Failure to do so can result in back or other injury.
WARNING TIP OVER HAZARD
These appliances are top heavy, especially with any doors open, and must be secured to prevent tipping forward which
could result in death or serious injury. Read and follow the entire installation instructions for securing the appliance with
the anti-tip system.
WARNING CUT HAZARD
Cabinet edges along stamp/cut-out areas may be sharp. Avoid placing hands, fingers or other appendages near these
areas. Failure to do so can result in cuts.

49-1000733 5
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING FIRE OR EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant,
also known as R600a, a natural gas with high
environmental compatibility. However, it is also
combustible. Adhere to the warnings below to
reduce the risk of injury or property damage.
1. When handling, installing and operating the appliance,
care should be taken to avoid damage to the
refrigerant tubing.
2. Service shall only be performed by authorized service
personnel. Use only manufacturer-authorized service
parts.
3. Dispose of refrigerator in accordance with the Federal
and Local Regulations. The flammable refrigerant and
insulation material used in this product require special
disposal procedures. Contact your local authorities for
the environmentally safe disposal of your refrigerator.
4. Keep ventilation openings in the appliance enclosures
or in the built-in structure clear of obstruction.
5. To remove frost, scrape with a plastic or wood spatula
or scraper. Do not use an ice pick or a metal or sharp-
edged instrument as it may puncture the appliance
liner and then the flammable refrigerant tubing behind
it.
6. Do not use electrical appliances inside the food storage
compartment of the appliance.
7. Do not use any electrical device to defrost your
appliance.
8. Do not damage the refrigerant circuit.
CONNECTING ELECTRICITY
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet. Do
not use an adapter.
Use of a GFI (Ground Fault Interrupter) is not
recommended for the fresh-food refrigerator.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded
electrical supply is required. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.
Never unplug your refrigerator by pulling on the power
cord. Always grip plug firmly and pull straight out from the
outlet.
Immediately discontinue use of a damaged supply cord.
If the supply cord is damaged, it must be replaced by a
qualified service professional with an authorized service
part from the manufacturer.
When moving the refrigerator away from the wall, be
careful not to roll over or damage the power cord.
DO NOT USE AN ADAPTER PLUG TO CONNECT
THE FRESH-FOOD REFRIGERATOR TO A 2-PRONG
OUTLET.
WARNING Electrical Shock Hazard.
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
WARNING FIRE OR EXPLOSION HAZARD
Keep flammable materials and vapors away from refrigerator. Failure to do so can result in fire, explosion, or death.
INSTALLATION

649-1000733
READ AND SAVE THESE INSTRUCTIONS
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators
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follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance
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ŶLeave the shelves in place so that children may not
easily climb inside.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Flammable refrigerant and insulation material
used requires special disposal procedures. Contact your local authorities for the environmentally safe disposal of your
appliance.

49-1000733 7
LEA Y GUARDE ESTAS INSTRUCCIONES
AVERTISSEMENT Pour réduire le risque d’incendie, d’explosion, de choc électrique ou de blessures lorsque vous utilisez
votre réfrigérateurde , veuillez suivre ces consignes de sécurité :
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dans le présent manuel.
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aux Consignes d’Installation avant toute utilisation.
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de remplacer une ampoule ou de le nettoyer.
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déconnectée par aucune des fonctions sur le panneau de
commande.
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professionnel qualifié.
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d’utiliser l’appareil.
Ŷ N’utilisez pas un cordon de rallonge.
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de votre réfrigérateur.
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explosives telles que des bombes aérosols qui contiennent
un gaz propulseur.
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les enfants. Démontez les portes du congélateur et du
compartiment de réfrigération avant de le mettre au rebut ou
d’interrompre son utilisation.
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se suspendre aux poignées de portes dans le réfrigérateur
ou aux clayettes du réfrigérateur. Ils pourraient se blesser
gravement.
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sur le plan physique, sensoriel ou mental, ou qui manquent
d’expérience ou de connaissances, peuvent utiliser cet
électroménager seulement si elles sont surveillées ou ont
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risques y sont associés.
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domestique et applications similaires : salle du personnel
dans une usine, un bureau ou d’autres lieux de travail;
maison de ferme; clients dans un hôtel, un motel, un gîte
touristique et d’autres lieux résidentiels; approvisionnement
et applications similaires non reliées au commerce de détail.
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Certains nettoyants endommagent le plastique et peuvent
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porte ou poignées de porte. Voyez la section Entretien et
nettoyage pour des instructions détaillées.
ATTENTION Pour réduire le risque de blessures lorsque vous utilisez votre réfrigérateurde , veuillez suivre ces consignes
de sécurité.
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et couvercles en verre peuvent se casser s’ils sont exposés
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se briser en petits morceaux en cas de casse
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facilement se pincer : les espaces entre les portes, et entre
les portes et les placards sont toujours étroits. Soyez prudent
lorsque vous fermez les portes en présence d’enfants.
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FRPSOqWHPHQWGpJHOp
AVERTISSEMENT RISQUE DU POIDS EXCESSIF
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causer une blessure au dos ou d’autre blessure.
AVERTISSEMENT RISQUE DE BASCULEMENT
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un basculement vers l’avant susceptible d’occasionner des blessures graves ou la mort. Lisez et observez la totalité des instructions
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AVERTISSEMENT RISQUE DE COUPURE
Les bords de la caisse et les zones comportant un code d’identication ou des découpes peuvent être tranchants. Garder
les mains, les doigts ou autres appendices éloignés de ces zones. Le non-respect de cette instruction peut causer des
coupures.
RENSEIGNEMENTS IMPORTANTS CONCERNANT LA SÉCURITÉ
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER LE RÉFRIGÉRATEUR

849-1000733
LEA Y GUARDE ESTAS INSTRUCCIONES
BRANCHEMENTS ÉLECTRIQUES
Ne coupez pas ou n’enlevez pas, sous aucun prétexte, la
troisième broche de mise à la terre du cordon d’alimentation.
Pour des raisons de sécurité, cet appareil doit être
correctement mis à la terre.
Le cordon d’alimentation de cet appareil est équipé d’une fiche
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GHFRXUDQWVWDQGDUGjEURFKHVSRXUXQHPLVHjODWHUUHSRXU
minimiser les risques de chocs électriques par cet appareil.
Faites vérifier la prise murale et le circuit électrique par
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FRUUHFWHPHQWPLVjODWHUUH
Dans le cas d’une prise biphasée, l’installateur a la responsabilité
et l’obligation de la remplacer par une prise triphasée
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n’est pas recommandée pour le réfrigérateur.
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nécessaire. Ceci permet d’obtenir un meilleur rendement et
évite de surcharger les circuits électriques du domicile qui risque
d’occasionner un incendie en surchauffant.
Ne débranchez jamais le réfrigérateur en tirant sur le cordon
d’alimentation. Prenez toujours fermement la fiche en main et
tirez pour la sortir de la prise.
Cessez immédiatement d’utiliser un cordon électrique
endommagé. Si le cordon électrique est endommagé, son
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qualifié au moyen d’un cordon de rechange autorisé par le
fabricant.
Lorsque vous éloignez votre réfrigérateur du mur, faites attention
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pas l’endommager.
N’UTILISEZ JAMAIS UNE PRISE À ADAPTATEUR POUR LE
RÉFRIGÉRATEUR POUR DENRÉES FRAÎCHES À UNE PRISE
BIPOLAIRE.
AVERTISSEMENT RISQUE DE CHOC ÉLECTRIQUE
Branchez l’appareil dans une prise triple avec terre.
Ne retirez pas la broche de terre.
N’utilisez pas d’adaptateur.
N’utilisez pas un cordon de rallonge.
Le non-respect de ces instructions peut entraîner des risques d’incendies, des chocs électriques ou la mort.
RENSEIGNEMENTS IMPORTANTS CONCERNANT LA SÉCURITÉ
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER LE RÉFRIGÉRATEUR
INSTALLATION
AVERTISSEMENT RISQUE D’INCENDIE OU D’EXPLOSION
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en résulter.
AVERTISSEMENT RISQUE D’INCENDIE OU D’EXPLOSION Réfrigérant inflammable
Cet appareil contient un gaz réfrigérant avec isobutane aussi connu sous R600a, un gaz naturel à compatibilité élevée
avec l’environnement. Il s’agit cependant d’un combustible. Observez les consignes de sécurité ci-dessous afin de réduire
le risque de blessure ou de dommage à la propriété.
1. Lors de la manipulation, de l’installation et de l’utilisation de
cet appareil, prenez soin de ne pas endommager la tubulure
du réfrigérant.
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de rechange autorisées par le fabricant.
3. Mettez le réfrigérateur au rebut conformément aux
réglementations fédérales et locales. Le gaz réfrigérant
inflammable et les matériaux d’isolation utilisés dans
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spéciales. Communiquez avec les autorités locales
compétentes pour la mise au rebut de votre réfrigérateur
sans danger pour l’environnement.
4. N’obstruez pas les orifices de ventilation dans les enceintes
ou la structure d’encastrement de l’appareil.
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spatule en plastique ou en bois. 1¶XWLOLVH]SDVGHSLFjJODFH
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perforer la cuve interne du électroménager et la tubulure du
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6. N’utilisez pas d’appareils électriques dans le compartiment de
rangement des aliments de cet appareil.
7. N’utilisez aucun appareil électrique pour dégivrer votre
électroménager.
8. N’endommagez pas le circuit du réfrigérant.

49-1000733 9
LEA Y GUARDE ESTAS INSTRUCCIONES
MISE AU REBUT APPROPRIÉE DE VOTRE ANCIEN appareil
AVERTISSEMENT RISQUE DE SUFFOQUER OU D’Y ÊTRE EMPRISONNÉ
Le non-respect de ces instructions d'élimination peut entraîner la mort ou des blessures graves.
IMPORTANT: /HVHQIDQWVSULVDXSLqJHRXPRUWVG¶DVSK\[LH
sont toujours d’actualité. Les réfrigérateurs et congélateurs
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n’attend que «quelques jours» pour s’en débarrasser. Si vous
ne gardez pas votre ancien réfrigérateur ou congélateur,
veuillez suivre les directives ci-dessous afin de prévenir les
accidents.
Avant de vous débarrasser de votre ancien appareil :
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compartiment de congélation.
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JULPSHUjO¶LQWpULHXU
RENSEIGNEMENTS IMPORTANTS CONCERNANT LA SÉCURITÉ
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER LE RÉFRIGÉRATEUR
Mise au rebut des produits réfrigérants et en mousse
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10 49-1000733
Divider locations
Glass divider
(1)
(2)
CONTROLS AND FEATURES
Temperature Controls
The temperature display shows the
actual temperature of the double-drawer refrigerator.
The actual temperature may vary slightly from the set
temperature based on factors such as drawer opening,
amount of food and room temperature.
To change the temperature setting, press the + or - pads
until you reach the desired set temperature. After 5
seconds, the display will return to the actual temperature.
Allow 12–24 hours for the double-drawer refrigerator to
reach the temperature you have set.
Temperature Settings
Minimum: 34°F (1.1°C)
Maximum: 45°F (7.2°C)
Child Control Lockout
This child control lockout feature prevents unwanted
changes to your temperature settings.
After the desired temperature is set, the temperature can
be locked. To lock, press both the + and – pads at the
same time for five seconds. To unlock, press both + and –
pads for five seconds.
Unit ON/OFF
This pad stops cooling in the double-drawer
refrigerator, turns off the temperature controls
and removes power to the light circuit.
Press this pad for a minimum of 3 seconds to turn the
double-drawer refrigerator on or off or unplug the unit for
long vacations or absences, or when cleaning the unit or
changing the light bulb.
Interior Fan
The interior fan located in the rear wall of the double-
drawer refrigerator may run for extended periods due
to usage and ambient temperature. This is normal. See
Normal operating sounds in Problem Solver section for
additional information about the fans. The interior fan will
turn off when the drawer is opened.
Glass divider
The top drawer has a moveable, tempered glass divider
for separating and organizing foods. The divider can be
placed in one of two locations.
To remove the divider, lift up until divider clears the rear
and front retaining slots.
To replace the divider, slide into one of the divider
locations.
The glass divider is dishwasher safe, top rack only.
POWER
ON/OFF
HOLD 3 SEC

49-1000733 11
Lever
Snugger
Lever
Lever
Snugger
Glass
divider
Locked
Unlocked
CONTROLS AND FEATURES
Snugger
The snugger attached to the glass divider helps prevent
tipping, spilling or sliding of small items when the top
drawer is opened. Lift the lock down lever near the top of
the snugger, then move it to fit your needs. Press the lever
down to lock the snugger in place.
The snugger is dishwasher safe, top rack only.
Assembly Instructions
To remove:
1. Lift the glass divider assembly out of the drawer by
grasping the glass divider and snugger where the lever
is located. Sit the assembly on a sturdy surface.
2. Lift the lever.
3. Slide the snugger off the glass divider.
4. Remove the lever from the snugger by lifting the lever
up and sliding it down and out of the assembly.
NOTE: The glass divider, snugger and lever can be
cleaned on the top rack of a dishwasher.
To replace or relocate:
1. Reassemble lever into snugger by sliding the lever up
into place.
2. Slide glass divider into the snugger. The lever must be
installed before sliding the divider into the snugger.
3. Put the glass divider assembly in the desired divider
location in the top drawer.

12 49-1000733
Shelf
Sliding
pan
CONTROLS AND FEATURES
Shelf
The top drawer features a shelf that can fold down for
storage of smaller containers, or fold up for storage of
larger items on the drawer bottom.
To fold up the shelf, lift to the right until it rests in place
against the right side.
The shelf is dishwasher safe, top rack only.
Food Storage Pan
The bottom drawer offers a pan for storage of smaller
items. The pan slides easily to allow storage of and access
to larger items in the drawer below.
The pan can be removed, allowing you to carry food to the
countertop for preparation or to allow storage space for
large food items.
The food storage pan is dishwasher safe, top rack only.
Drawer Lights
The brilliant full-width LED lighting in either drawer
illuminates when the drawer is opened.

49-1000733 13
The Sabbath Mode was designed for use on the Jewish
Sabbath and Holidays. The Sabbath Mode feature makes
it possible for observant Jews to use the beverage center
during the duration of the holiday.
The Sabbath Mode feature can be set to override typical
reactions caused by your interaction with the beverage
center. While in the Sabbath Mode, your appliance will still
operate. However, it will not respond to your actions.
While in the Sabbath Mode, you may notice the fan
running when the door is opened, however, this is not a
result of your actions. The compressor and fan will operate
at predetermined times.
ON/OFF - To activate the Sabbath Mode, press and hold
down the + and ON/OFF buttons on the control panel for
at least 7 seconds. SAb will be displayed on the control.
SAb will remain in the display and all the control settings
will be frozen and stay in the last mode before entering
Sabbath Mode. Controls and lights will not work until the
+ and ON/OFF buttons are held again for 7 seconds. The
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last operating mode.
SABBATH MODE

14 49-1000733
WARNING Electrical Shock Hazard.
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.
Turn the fresh-food refrigerator OFF by pressing the button on the control panel a minimum of 3 seconds until the light
and temperature display turn off.
AVERTISSEMENT Risque de choc électrique.
Éteignez (Off) le réfrigérateur pour denrées fraîches ou débranchez-le avant le nettoyage. eWHLJQH]2IIOH
réfrigérateur pour denrées fraîches en appuyant sur le bouton du panneau de commande durant un minimum de 3
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CARE AND CLEANING
Drawer Gasket
The vinyl gasket may be cleaned with mild soap and
water, or a baking soda solution. Rinse well.
Power Failure
If the power fails, open the drawer as infrequently as
possible to maintain the temperature.
Preparing for Vacation
For long vacations or absences, remove food and turn
the double-drawer refrigerator OFF. Clean the interior
(see Cleaning the Inside section)
For shorter vacations, remove perishable foods and
leave controls at regular settings. However, if the room
temperature is expected to drop below 55°F (13°C),
follow the same instructions as for long vacations.
Preparing to Move
Secure all loose items such as the shelf, divider and
snugger by taping them securely in place to prevent
damage.
IMPORTANT: Be sure the double-drawer refrigerator
stays in an upright position during moving.

49-1000733 15
CARE AND CLEANING
Cleaning the Outside
Directions for Cleaning Outside Surfaces, Door Handles, and Trim
DO USE DO NOT USE
Soft, clean cloth or sponge Abrasive cloths, scrubbing sponges (with or without
soap), scouring or steel wool pads
Mild detergent mixed with warm water
Approved stainless steel cleaners; Visit
the Monogram Appliances parts store for
approved stainless steel cleaners:
Monogram.com
Cleaners with oxalic acid such as Bar
Keepers Friend Soft Cleanser™ can
be used to remove surface rust, tarnish
and small blemishes on stainless steel
surfaces only
Abrasive powders or sprays
Window Sprays or Ammonia
Citrus or plant oil-based cleaners
Acidic or vinegar-based cleaners
Oven cleaners
Cleaners containing acetone (propanone)
Any cleaner with WARNING about plastic contact
NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle
hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge
and mild detergent mixed with warm water.
Cleaning the Inside
Unplug the double-drawer refrigerator before cleaning.
If this is not practical, turn the unit OFF and wring
excess moisture out of the cloth or sponge when
cleaning around switches, lights or controls.
Use warm water and baking soda solution— about a
tablespoon (15 ml) of baking soda to a quart (1 liter) of
water. This both cleans and neutralizes odors. Thoroughly
rinse and wipe dry.
Other parts of the double-drawer refrigerator—including
the drawer gaskets, divider, snugger, shelf and sliding
pan—can be cleaned the same way.
The glass divider, snugger, lever, shelf and food storage
pan are dishwasher safe, top rack only.
WARNING 5LVNRI¿UHRUH[SORVLRQ
Flammable refrigerant used.
To remove frost, scrape with a plastic or wood spatula or
scraper. Do not use an ice pick or a metal or sharp-edged
instrument as it may puncture the appliance liner and then
the flammable refrigerant tubing behind it.
Do not use any electrical device to defrost your appliance.
AVERTISSEMENT Risque d’incendie et d’explosion.
&RQWLHQWXQÀXLGHIULJRULJqQHLQÀDPPDEOH
eOLPLQH]OHJLYUHHQJUDWWDQWDYHFXQHVSDWXOHHQSODVWLTXHRXHQ
bois ou un racloir. 1¶XWLOLVH]SDVGHSLFjJODFHRXXQLQVWUXPHQW
PpWDOOLTXHjERUGWUDQFKDQWSRXUpYLWHUGHSHUIRUHUODFXYHLQWHUQHGX
électroménagerHWODWXEXOXUHGXJD]UpIULJpUDQWGHUULqUHFHWWHGHUQLqUH
N’utilisez aucun appareil électrique pour effectuer le dégivrage de
votre congélateur.
CAUTION Do not clean glass shelves or covers
with warm water when they are cold. Glass shelves and
covers may break if exposed to sudden temperature
changes or impact, such as bumping or dropping.
Tempered glass is designed to shatter into many small
pieces if it breaks.
ATTENTION Ne nettoyez pas les clayettes ou les
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Les clayettes et couvercles en verre peuvent se casser s’ils sont
H[SRVpVjGHVFKDQJHPHQWVVRXGDLQVGHWHPSpUDWXUHRXVLYRXV
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se briser en petits morceaux en cas de casse

16 49-1000733
• You may hear cracking or popping sounds when the
appliance is first plugged in. This happens as the
appliance cools to the correct temperature.
• Electronic dampers click open and closed to provide
optimal cooling and energy savings.
• The electronic control board may cause a clicking sound
when relays activate to control appliance components.
• Expansion and contraction of cooling coils during and
after defrost can cause a cracking or popping sound.
• The flow of refrigerant through the freezer cooling coils
may make a gurgling noise like boiling water.
• Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the defrost
cycle.
• A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.
• Closing the drawer may cause a gurgling sound due to
pressure equalization.
Normal Operating Sounds
Newer appliances sound different from older appliances. Modern appliances have more features and use newer
technology.
CLICKS, POPS,
CRACKS and CHIRPS
Do you hear what I hear? These sounds are normal.
WATER SOUNDS
HUMMM...
WHOOSH...
• The new high efficiency compressor may run faster
and longer than your old appliance and you may
hear a high-pitched hum or pulsating sound while it is
operating.
• Sometimes the appliance runs for an extended period,
especially when the drawers are opened frequently.
• You may hear a whooshing sound when the drawers
close. This is due to pressure equalizing within the
appliance.
• The cabinet fan runs continuously except when the
drawer is opened.
• You may hear the fans spinning at high speeds. This
happens when the appliance is first plugged in, when
the drawer is opened frequently or when a large
amount of food is added to the appliance. The fans help
maintain desired temperatures.
• If the drawer is open for over 3 minutes, you may hear
the fans come on in order to cool the light bulbs.
• The fans change speeds in order to provide optimal
cooling and energy savings.
TROUBLESHOOTING

49-1000733 17
PROBLEM POSSIBLE CAUSE
APPLIANCE DOES NOT OPERATE • Appliance is so quiet that most of the time you will hear low or no
operating noise.
• Appliance may be in defrost cycle when compressor motor does not
operate for about 30 minutes.
• Controls are set to OFF. Press ON/OFF button on control panel.
• If interior light is not on, appliance may not be plugged in at
electrical outlet. Push the plug completely into the electrical outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
• The appliance is in showroom mode. Unplug it and plug it
back in.
VIBRATION OR RATTLING (Slight
vibration is normal.) • Adjust the leveling legs as shown in the Installation Instructions.
COMPRESSOR MOTOR OPERATES
FOR LONG PERIODS OR CYCLES ON
AND OFF FREQUENTLY
• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completely cool down.
• Often occurs when large amounts of beverages are placed in
appliance.This is normal.
• Drawer left open or package holding drawer open.
• Hot weather or frequent drawer openings. This is normal.
• Temperature control set at the coldest setting. See Temperature
Control.
FRESH FOOD OR FREEZER
COMPARTMENT TOO WARM • Temperature control not set cold enough. See Temperature Control.
• Warm weather or frequent drawer openings.
• Drawer left open for long time.
• Package may be holding drawer open.
FROST OR ICE CRYSTALS ON REAR
WALL • Too frequent or too long drawer opeings.
APPLIANCE HAS ODOR • Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in appliance; replace every 3
months.
DRAWER NOT CLOSING PROPERLY • Drawer gasket is sticking or folding over. Apply petroleum jelly or
paraffin wax to the face of the gasket.
• The drawer is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS ON OUTSIDE OF
APPLIANCE • Not unusual during periods of high humidity. Wipe surface dry.
• Drawer left open or package holding drawer open.
MOISTURE COLLECTS INSIDE • Too frequent or too long drawer openings.
• In humid weather, air carries moisture into appliance when drawers
are opened.
TROUBLESHOOTING

18 49-1000733
PROBLEM POSSIBLE CAUSE
INTERIOR LIGHT DOES NOT WORK • No power at outlet.
• Light bulb needs replacing. See Care and Cleaning.
• Controls are set to OFF. Press ON/OFF pad on control panel.
• The Sabbath Mode may be operating. Turn off Sabbath Mode.
HOT AIR FROM BOTTOM OF
APPLIANCE
• Normal air flow cools the motor. In the refrigeration process, it is normal
that heat be expelled in the area under the appliance. Some floor coverings
are sensitive and will even discolor at these safe and normal temperatures.
APPLIANCE NEVER SHUTS OFF
BUT TEMPERATURES ARE OK
• Adaptive defrost keeps compressor running during drawer openings. This is
normal. The appliance will cycle off after the drawer remains closed for two
hours.
• Normal operation in extreme temperatures.
ACTUAL TEMPERATURE NOT
EQUAL TO SET TEMPERATURE
• Unit just plugged in. Allow 24 hours for the system to stabilize.
• Drawer open for too long. Allow 24 hours for the system to stabilize.
• Warm contents added to appliance. Allow 24 hours for the system
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.
TEMPERATURE WILL NOT ADJUST • Temperature may be in lockout mode. Press both +and –pads for 5
seconds to unlock the temperature.
TROUBLESHOOTING

49-1000733 19
MONOGRAM LIMITED WARRANTY
• Service trips to your home to teach you how to use the product.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods or acts
of God.
• Failure of the product if it is used for other than its intended
purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact your dealer or
installer. You are responsible for providing adequate electrical,
plumbing and other connecting facilities.
• Replacement of the light bulbs, if included.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused by possible defects
with this appliance.
• Product not accessible to provide required service.
• Damage to finish, such as surface rust, tarnish, or small
belmishes not reported within 48 hours of delivery.
Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care®technician. To schedule
service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a Monogram Appliances Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram
Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your
home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, aHaier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
For the period of Monogram Appliances will replace
Limited two-year
warranty For two years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the unit that fails because of a
manufacturing defect.
Limited third through
fifth-year warranty For the third through fifth years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the sealed refrigerating
system (the compressor, condenser, evaporator and all connecting tubing) that fails because
of a manufacturing defect.
What Monogram will not cover:

49-1000733
07-23 GEA
Monogram.com
Printed in Serbia