Moto Q User manual

ampd.com

PAGE 1 WELCOME
1WELCOME
Introducing your new MOTO Q™ Amp’d Edition CDMA wireless phone! You can check and write e-mail, use the
QWERTY keyboard for entering text, and use it with Bluetooth
®
Enabled headsets. Here’s a quick anatomy lesson.
Navigation Key Move through menus.
Left Soft Key
Call/Answer Key Make & answer calls.
Home Key
ALT Key
Microphone
Message/Display Off Key
Space Key
Center Key Select menu items.
Right Soft Key
Power/End Key Turn phone on & off, and end calls.
Back Key
Enter Key
Caps Key
Speakerphone/Voice Recognition Key
Camera Key
Thumb Wheel
Undo/Back Key
Infrared Port
Memory Card Door
Mini USB Port Charge & connect phone accessories.
2.5mm Headset Jack
Camera Lens
Battery Door Release
Speakers
Camera Flash
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WELCOME

PAGE 2 WELCOME
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network.
Additionally, certain features may not be activated by your service provider, and/or the provider's network settings
may limit the feature’s functionality. Always contact your service provider about feature availability and functionality.
All features, functionality, and other product specifications, as well as the information contained in this user's guide
are based upon the latest available information and are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the
property of their respective owners.
© Motorola, Inc., 2007.
CAUTION: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the
user’s authority to operate the equipment.
Manual Number: 6809509A43-B

CONTENTS
PAGE 3 CONTENTS MOTO Q, AMP’D EDITION USER GUIDE
1 WELCOME . . . . . . . . . . . . . . . . . . . . . . . 1
2 GETTING STARTED . . . . . . . . . . . . . . . . 5
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . 6
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . 6
Turning Your Phone On & Off . . . . . . . . . . . . . . . 7
Activing Your Phone . . . . . . . . . . . . . . . . . . . . . . 7
Using the Thumb Wheel . . . . . . . . . . . . . . . . . . . 7
Carrying Your Phone . . . . . . . . . . . . . . . . . . . . . . 7
Viewing Your Phone Number . . . . . . . . . . . . . . . 7
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . 7
Transferring Your Number . . . . . . . . . . . . . . . . . . 8
Using the Infrared Port . . . . . . . . . . . . . . . . . . . . 8
Inserting a Memory Card . . . . . . . . . . . . . . . . . . . 8
Getting Software Updates . . . . . . . . . . . . . . . . . . 9
Upgrading Amp’d Live . . . . . . . . . . . . . . . . . . . . . 9
Additional Information . . . . . . . . . . . . . . . . . . . . 9
3 HIGHLIGHT FEATURES . . . . . . . . . . . . 10
Amp’d Live™ . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Synchronizing Your Phone . . . . . . . . . . . . . . . . . 16
E-mailing & Messaging . . . . . . . . . . . . . . . . . . . 18
Enjoy Your Music . . . . . . . . . . . . . . . . . . . . . . . 22
Taking & Sending a Photo . . . . . . . . . . . . . . . . . 24
Recording & Playing Video Clips . . . . . . . . . . . . 25
Copying Media Files . . . . . . . . . . . . . . . . . . . . . 26
Using the Media Player . . . . . . . . . . . . . . . . . . . 27
Adjusting Audio . . . . . . . . . . . . . . . . . . . . . . . . 27
Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . 28
Using Bluetooth Wireless . . . . . . . . . . . . . . . . . . 28
Using a Modem-Link . . . . . . . . . . . . . . . . . . . . . 30
4 LEARNING TO USE YOUR PHONE . . . 33
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Thumb Wheel . . . . . . . . . . . . . . . . . . 34
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . 34
Opening a Program . . . . . . . . . . . . . . . . . . . . . . 35
Using the File Manager . . . . . . . . . . . . . . . . . . . 35
Using the Task Manager . . . . . . . . . . . . . . . . . . 36
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . 37
Using the Handsfree Speaker . . . . . . . . . . . . . . . 37
Using Voice Commands . . . . . . . . . . . . . . . . . . . 38
Switching to Airplane Mode . . . . . . . . . . . . . . . . 38
Locking & Unlocking Your Phone . . . . . . . . . . . . 39
Automatically Locking Your Phone . . . . . . . . . . . 39
Locking & Unlocking the Keypad . . . . . . . . . . . . 39
5 SETTING UP YOUR PHONE . . . . . . . . . 40
Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting Time & Date . . . . . . . . . . . . . . . . . . . . . . 40
Personalizing the Home Screen . . . . . . . . . . . . . 41
Setting the Backlight . . . . . . . . . . . . . . . . . . . . . 41
Selecting Answer Options . . . . . . . . . . . . . . . . . 41
Installing Third Party Applications . . . . . . . . . . . . 42
6 CALLING FEATURES . . . . . . . . . . . . . . 43
Turning off a Call Alert . . . . . . . . . . . . . . . . . . . 43
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . 43
Using Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing Missed Calls . . . . . . . . . . . . . . . . . . . . . 43
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Dialing Emergency Calls . . . . . . . . . . . . . . . . . . 44
Dialing International Calls . . . . . . . . . . . . . . . . . 44
Calling with Speed Dial . . . . . . . . . . . . . . . . . . . 44
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Three-Way Calling . . . . . . . . . . . . . . . . . . 45
7 PHONE FEATURES . . . . . . . . . . . . . . . 46
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . 47
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Personalizing . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Call Times & Costs . . . . . . . . . . . . . . . . . . . . . . . 51
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Network Connections . . . . . . . . . . . . . . . . . . . . 52
CONTENTS
MOTO Q, AMP’D EDITION USER GUIDE

PAGE 4 CONTENTS MOTO Q, AMP’D EDITION USER GUIDE
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Phone Information . . . . . . . . . . . . . . . . . . . . . . 54
Fun & Games . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8 SERVICE AND REPAIRS . . . . . . . . . . . . 56
9 SPECIFIC ABSORBTION RATE DATA . . 57
10 MICROSOFT EULA . . . . . . . . . . . . . . . 58

PAGE 5 ABOUT THIS GUIDE GETTING STARTED
2 GETTING STARTED
Caution: Before using the phone for the first time, read
the important safety and legal information in the
separate legal guide included in the box.
About This Guide
This guide shows how to locate a menu feature. Press
the left and right soft keys to select screen menus and
options. Use the
Navigation key ( S ) to scroll and
highlight menu features. Press the
Select key ( s ) to
select items.
Press
Start > Call History > [Incoming Call] .
This example shows that, from the main or home screen
of the phone, you press the left soft key to open the
Start menu and then use the thumb wheel to scroll to
I Call History then highlight and select an
incoming (
D ) call.
Optional Features
This label identifies an optional network or subscription-
dependent feature that may not be offered by all service
providers in all geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an optional
Motorola Original
™
accessory.
Getting Help
For in-device help while using your phone, press
Start > Help and QuickStart ( 1 ).
For more ways to get help, see “Additional Information”
on page 9.
Battery Tips
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
• Always use Motorola Original batteries and battery
chargers. The warranty does not cover damage
caused by non-Motorola batteries and/or chargers.
• New batteries or batteries stored for a long time may
take more time to charge.
• When charging your battery, keep it near
room temperature.
• When storing your battery, keep it uncharged in a
cool, dark, dry place.
• Never expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your phone
with you when you leave your vehicle.
• It is normal for batteries to gradually wear down and
require longer charging times. If you notice a change
in your battery life, it is probably time to purchase a
new battery.
• Contact your local recycling center for proper
battery disposal.
Warning: Never dispose of batteries in a fire because
they may explode.
Navigation
and Center
Select Key
Left Soft Key Right Soft Key
Undo/Back
Key
Home Key
Power Key
Call/Answer Key
GETTING STARTED

PAGE 6 INSTALLING THE BATTERY GETTING STARTED
Installing the Battery
Your phone uses only Motorola Original batteries
and accessories.
1. Press the battery
door latch.
2. Lift the battery
door up and
remove it.
3. Insert the battery
as shown.
4. Replace the
battery door.
Charging the Battery
New batteries are not fully
charged. You can charge your
battery by connecting the
power supply to your phone's
mini-USB port and plugging it
into a wall outlet. Your phone
displays a full battery icon or
Charge Complete
when finished.
Your battery will perform best
after you have fully charged it
and completely drained it (by using it) a few times.
Tip: You can safely leave the charger connected to your
phone after charging is complete. This will
not damage
the battery.
Notes :
• If your battery is completely drained, you cannot
charge it by using the USB cable plugged into the
computer (this connection only maintains the current
battery level). Use a wall charger or car charger to
recharge the battery. Some computer USB ports
provide a higher current than others and will provide
more rapid charging.
• The mini-USB port does not support headphones. You
must use 2.5mm headphones or a Bluetooth
stereo headset.
.
a.
b.
.
GETTING STARTED

PAGE 7 TURNING YOUR PHONE ON & OFF GETTING STARTED
Turning Your Phone On & Off
To turn on your phone, press and
hold
O until the display
turns on.
To turn off your phone, press
and hold
O for three seconds.
Activing Your Phone
Before you use your phone, you must activate it.
1. Turn your phone on.
2. Dial *22890 and press N .
Using the Thumb Wheel
To display a list of options
on the home screen,
use the thumb wheel
to scroll through
the menu.
Carrying Your Phone
Carry your phone in an approved holster or case so that
you do not damage it by placing it in your pocket, purse,
or bag.
Viewing Your Phone Number
To view your phone number, press Start > Settings >
More...
> More... > More... > Phone Settings >
My Telephone Number
.
Making a Call
From the home screen, enter a phone number and press
N to make a call.
To learn how to use voice dialing, see page 38.
Answering a Call
When your phone rings and/or vibrates, press N or
Accept (left soft key) to answer. To “hang up,”
press
O .
• If you are busy when a call comes in, press Ignore to
send the call directly to voicemail.
• If you are on a call and receive another call, you can
choose to
Answer the second call or Wait . If you
answer the second call, the first call is put on hold and
the second is active. If you choose
Wait , the second
call is sent to voicemail.
• To switch between the two active calls, press N .
Setting Up Voicemail
To set up your new voicemail, press and hold the 7 key
or dial *86. If you hear your recorded greeting, press #.
Use the voice prompts to set up your account.
To access your voicemail box, press and hold the 7 key
or dial *86. If you are calling from another phone, dial
your cell phone number. When you hear your recorded
greeting, press the # key.

PAGE 8 TRANSFERRING YOUR NUMBER GETTING STARTED
Transferring Your Number
Note: Make sure you have already activated your phone
by dialing *22890.
To transfer your number from another phone, contact
the Amp’d Customer Care Center at 1-866-811-0091.
Before you call, have this information ready:
• The ESN from your old mobile phone which is located
behind the battery.
• Your account number from your previous
service provider.
The transfer process may take up to 24 hours.
Using the Infrared Port
Use the infrared port to
synchronize and exchange files
with a computer or other
infrared capable device. For
more information about
synchronizing your phone, see
“Synchronizing Your Phone” on
page 16.
You can use Bluetooth or USB cable to transfer data. For
Bluetooth transfer information, see page 28. For data
transfer using USB cable and ActiveSync
®
, see page 16.
Inserting a Memory Card
A memory card is included with your phone. You can
use the removable miniSD memory card to store
multimedia content (such as music, pictures, videos).
Caution : Do not remove your memory card while your
phone is using or writing files on it.
To insert a miniSD memory card:
1. Open the memory slot cover
by putting your fingernail on
bottom ridge of infrared port
and scraping the rubber
cover downward.
2. Insert memory card with the
contacts facing down, into
the exposed memory slot.
Make sure the card clicks
into place.
3. Place memory card cover
back in place and push
to close.
Caution: Don’t bend or scratch your memory card.
Keep it away from static electricity, water, and dirt.
Tip: Move media files (pictures, videos, music) to a
memory card as often as possible to save storage space
on your phone.

PAGE 9 GETTING SOFTWARE UPDATES GETTING STARTED
Getting Software Updates
Motorola Software Update is an easy and convenient
way to update your phone to the latest available
software. Access the tool and check for updates at
http://www.hellomoto.com/update.
Upgrading Amp’d Live
1. Press the center select key ( s ) to enter Amp’d Live.
2. Scroll to Tips & Upgrades and select New
Amp’d Live
.
3. Select Buy Now —you will not be charged—and
follow the prompts.
Additional Information
Need additional assistance or more documentation?
MOTO Q Support Website
www.motorola.com/support/Q
Motorola Customer Support Center
You can also contact the Motorola Customer Support
Center at 1-800-657-7576 (United States and Canada)
or 1-888-390-6456 (TTY/TDD United States for
hearing impaired).
Amp’d Mobile Downloads
For additional handset information and downloads, visit:
www.ampd.com
Microsoft
®
Windows Mobile Websites
• Windows Smartphone Support—
www.microsoft.com/windowsmobile/smartphone/
default.mspx
• Virtual Private Network and ActiveSync —
http://download.microsoft.com/download/1/c/5/
1c541c3d-c8c7-4899-81fd-1b8e9bac09ed/
readme.doc.

PAGE 10 AMP’D LIVE™ HIGHLIGHT FEATURES
3HIGHLIGHT FEATURES
You can do much more with your phone than make and
receive calls!
Amp’d Live™
Amp’d Live is a whole new world of mobile
entertainment. In addition to hot phone features like
messaging and photo and video camera, you can now:
• watch your favorite videos and TV clips
• play your favorite 3D multiplayer games
• download your favorite music, the hottest ring
tones, wallpapers, and more
How to Start
Ready to get started? Just select the Amp’d Live icon
from the home screen or press
Start > Amp’d Live on
your phone.
What Can You Do?
The Amp’d Live menu is set up by topic, so finding the
things you like couldn’t be easier.
What’s Hot
Just like the real world, the Amp’d Live world is dynamic.
New music videos, songs, ring tones, and other cool
stuff are released all the time. Think of
What’s Hot as
the new-release and hottest-picks corner of Amp’d Live.
Check it often to stay up-to-date.
In
What’s Hot you’ll find:
• Daily Video —Catch new video releases and other
must-see flicks.
• Hot Bundles —Get specially selected combinations
for hot ring tones and wallpapers.
• Artist Features —Check here for new releases
from your favorite artists.
• Cutting-Edge Gear —Find the hottest accessories
for your phone (coming soon).
• Sizzling Apps —Stay ahead of the curve with the
most popular games and applications.
TV and Radio
Watch TV right on your phone. You’ll find your favorite
channels from MTV, VH1, E!, Fox Sports, Comedy
Central, ABC, E!, Discovery, A&E, Style Network
and more.
Listen to Radio on your phone. You'll find Deep Indie,
The Joint, MTV Radio and more.
Music
With an Amp’d Mobile™ phone and Amp’d Live, you
have both the music player
and a music store right in the
palm of your hand. Browse the store, then buy and play
your favorite downloads anywhere. And, with Amp’d
Live, you can check out music videos, news, live
broadcasts, and even never-before-seen exclusives.
• Music, Video, Ring Tones —From old-school
classics to today’s Top 10 charts, tons of songs,
videos, and ring tones are ready to be downloaded,
anytime, anywhere.
• Finding Music —Search for a song or music video
by artist, title, or genre.
• Performances —Watch the hottest performances
from the best in music television.
• Live Events —See what your favorite band does
backstage or what the hottest artists are up to in
the studio. Check you exclusive behind-the-scenes
sneak peeks and concerts—streamed live to
your phone.
HIGHLIGHT FEATURES

PAGE 11 AMP’D LIVE™ HIGHLIGHT FEATURES
Tones & Graphics
You can do so much more than just change ring tones
to make your phone reflect your own personality.
• Ring Tones —Choose from tons of choices in our
huge music library.
• Wallpaper —Change the background image on
your phone. Choose from a massive selection that
includes your favorite artists, and more.
Sports
Sports fans rejoice! Checking the final score is a snap
with an Amp’d Mobile phone. Get your sports news
from the most reliable sources. Keep up on all your
favorites, including football, baseball, basketball,
hockey, fighting, and auto racing, and don’t forget to
check out the sports high rollers room.
• ESPN —Catch highlights, analysis, breaking news,
and more. Get ESPN anytime, anywhere.
•FOXSports —Get news from around the leagues,
scores, schedules, standings, and betting odds.
FOX
Sports Mobile
is your sports lifeline.
• Pro Leagues —Stay on top of your favorite teams
with our MLB, NBA, NHL, and NFL channels.
• Fights —Watch your favorite brawlers battle it out
Live in the
Ultimate Fighting Championship .
•Racing —Keep the adrenaline pumping with Import
Tuner, Supercross, Speed and more.
• Action Sports —View Wave Watch (Surf Cams),
FUEL TV, and mobile versions of
Snowboarding ,
Surfer , Surfing , Skateboarder , Bike , and
Powder magazines.
• Fantasy & Gaming —Fantasy sports go mobile.
Check out player profiles, news, injury reports, LIVE
stats, and more—anytime, anywhere.
• Danny Sheridan Odds —Get the spread on your
favorite games and mock-ups from acclaimed
sports analyst and
USA Today laminator
Danny Sheridan.
Entertainment
Turn your phone into your own portable media center!
On Amp’d Live, you’ll find videos, the best of network
and cable TV, cool Web sites, your favorite entertain-
ment rags, comics, and even live broadcasts. Check out
the channels you now have at your fingertips:
• Viral Videos —Feed your appetite for humor with
Break.com, College Humor, and more.
•Movies —Check out the latest movie trailers and
film reviews at RottenTomatoes.com.
•TV —Get all your favorite TV shows right on your
phone. You’ll find popular shows from ABC, E!,
NBC, Cartoon Network’s
Adult Swim , the WB,
MTV, VH1, CMT, Comedy Central, SPIKE TV, LOGO,
and more.
• Internet —This is your direct connection to the
internet. Access AOL, MSN, Yahoo!, The Smoking
Gun, eBay Mobile, Impacters, and all your favorite
Web portals.
• Entertainment News —With access to MTV News ,
E! News Daily , Extra , The Daily Show with John
Stewart
, The Onion , and more, you’ll stay up to
date on the latest celebrity news, gossip, and satire.
• Stand Up —Need a laugh? You’ll find Comedy
Time
, America’s Best Mobile Fix , and Just
For Laughs
.

PAGE 12 AMP’D LIVE™ HIGHLIGHT FEATURES
•Animation —Enter the whacky worlds of Scooby
Doo, Hanna-Barbera, DC Comics, Looney Tunes
and more. Remember, you’re never too old to
watch cartoons.
• The Vault —Find all of your favorite uncensored
adult brands in our password-protected Vault.
Games
Down time is now gaming time. From 3D action and
sports games to arcade classics and mind-boggling
puzzles, you’ll find dozens of ways to entertain yourself.
• Games Connect —Meet, interact, and compete
with other online gaming subscribers worldwide.
•Action —Get Prince of Persia , Tom Clancy’s Splinter
Cell
, Rainbow Six , Brothers in Arms , King Kong ,
Independence Day , and many more—all in 3D.
• Sports —When you’re not playing Amp’d Mobile
exclusives like
Snowboarding Travis Rice 3D and
Asphalt: Urban GT 3D , you can download 3D Need
for Speed: Most Wanted
, Tony Hawk Underground
3D
, or 3D Madden 2006 , to name just a few.
•Arcade —Go old-school with classics like Snood 2 ,
Pitfall: Glacier and Jungle , Joust 2 , and Defender 2 .
•Strategy —Strain your brain with Donald Trump’s
Real Estate Tycoon
, 3D Pool , Backgammon , Ethel ,
Chess , Cribbage , Reverse , and Mahjong .
•Puzzles —Play TV Guide Crosswords , Trivia , Word
Search
, Cryptogram , HangMan , Microliters ,
and more.
• Lifestyle —Enjoy 3D Pet Care (Tam a got chi) ,
Busting Bar Trivia , Stack-Sum , Diva Dee Dancing ,
Mahjong Puzzle , Breakout Bears , Message in a
Garden
, and Bubble Ducky .
•Casino —Coming soon... Blackjack , Poker ,
Roulette , Video Poker , Video Slots , Hill , Virtual
Resurfacing
, Keno, and Bingo .
News & Lifestyle
Use Amp’d Live to keep up to date with daily news,
weather, traffic, and more—everything you need to stay
in the know.
•News&Info —Get the latest breaking headlines
from trusted sources like NBC News and
The New
York Times
.
• Find It —Need directions? Impacters will get you
there. If you’re looking for weather and traffic
information, there are Accu-Weather and Rand
McNally. And for restaurant and movie information,
check out
Vindigo City Guide and Movie Goer .
•Dating —Get your heart pounding with HurryDate.
•Health&Fitness —Keep in shape with exercise
routines and healthy recipes from
Wireless
Workouts
and Food Network.
•Culture —Exclusive videos from FHM , Motek , and
VIBE , as well as top content from other
leading magazines.

PAGE 13 AMP’D LIVE™ HIGHLIGHT FEATURES
How to Find Stuff
You have two ways to find stuff in Amp’d Live:
• browse by category
• search for a specific item
Browsing Amp’d Live
As you explore the Amp’d Live universe, you’ll notice
that it’s pretty easy to get around. Here’s how it works:
1. Press the center select key ( s ) to enter Amp’d Live.
2. Select an item from the Category list.
Depending on the item, there may be multiple pages
of choices.
Searching Amp’d Live
If you know exactly what you want to find, use Search :
1. Press the center select key ( s ) to enter Amp’d Live.
2. Press the left soft key, then select Search .
3. Select one of the three available drop down menus
(Type, Category, or Keyword).
4. Select the Category box, and choose the category
that you wish to search for your content.
5. Enter a description of the item.
6. Press Search .
If you don’t find what you want the first time, don’t give
up. Try again, using a different item description
or category.
Decode the Ratings
Whether you’re looking for adult content or something
less racy, all Amp’d Live items have a rating decal to help
you choose correctly.
Rating Description
AA All Audiences —Grandma won’t
be offended.
GC General Content —May contain mild
language, violence, comic mischief, and/or
suggestive themes.
MC Mature Content —May contain strong
language, depictions of violence, sex, and/
or substance abuse.
AO 18+ Adult Only —May contain uncensored
depictions of violence, nudity, or sex.
Parental
Advisory
—
Explicit
Content
Recordings identified with this warning
contain strong language or depictions of
violence, sex, or substance abuse. Parental
discretion is advised.

PAGE 14 AMP’D LIVE™ HIGHLIGHT FEATURES
Making Purchases
Try Before You Buy
The Amp’d Mobile Preview feature lets you sample any
of our items before you buy. Here is how it works:
1. Press the center select key ( s ) to enter Amp’d Live.
2. Find an item you want to try.
3. Select Preview to check out the item. If you pick a
bundle, you can preview each item in the bundle.
4. If you want to purchase the item, select Buy .
-or -
If you don’t want to purchase the item, or if you
want to check out some other choices before you
decide, press
Back and continue looking.
Buy Stuff
Amp’d Live offers a variety of ways for you to load up on
entertainment. Mix and match to create your own blend
of permanent and temporary ownership.
• Own It (Download) puts a copy of the item on
your phone so you can view or play it whenever
you want, forever. Copy protection laws still apply,
so you may not be able to send the item to
your friends.
• Buy Access (Subscription) gives you unlimited
access to the item during your subscription period.
Subscriptions are billed monthly and are great for
sampling a variety of items. Just remember that the
subscription items change all the time (like an e-fine
or a premium TV channel), so you find something
you
must have, you should buy that item and
download it permanently.
• On Demand (Streaming) plays the entire item on
your phone, but only one time. It’s just like
pay-per-view from your cable or satellite TV service.
Note: If a download is interrupted, you will not be
charged for the item. You can always go back and
purchase the item again.
Enjoy Your Stuff
After you download or subscribe to items, go to
My Stuff to play your music, videos, browse through
purchased ringtones and wallpapers, enjoy your
subscriptions, and look for any pending downloads.
From the home screen, select the My Stuff icon (
D ).
My Stuff Icon Bar
On the My Stuff screen, the icon bar across the top of
the screen lets you get to your stuff quickly! Now, you
are a key press away from accessing pending
downloads, search function, and getting right back to
the action.
If you have a prepaid phone, in Amp’d Live, you also
have a "My account" icon that gives you access to your
Power Meter, so you can check balances, add credit, and
manage your account. Just press Left or Right on the D-
pad and select from the available icons.
MENU
Music
AMP’D LIVE
My Stuff
Video
Tones & Graphics
Subscriptions
Pending Downloads

PAGE 15 AMP’D LIVE™ HIGHLIGHT FEATURES
Personalize Tones & Graphics
Personalize your phone by setting its ringtone,
wallpaper, and screen saver:
1. On the My Stuff screen, select Tones & Graphics .
2. Select an item you want to personalize.
3. Select the item you want to use.
4. Press the center select key ( s ) to preview your
changes.
Tip: To stop a preview before it completes, press OK .
5. When you’re finished, press Assign .
Access Your Subscriptions
To view or play something to which you’ve subscribed:
1. On the My Stuff screen, select Subscription .
2. Select the subscription you want to view or play.
3. Select the item you want to use and press the center
select key (
s ).
Cancel a Subscription
You can cancel a subscription directly from your phone
or by going to www.ampd.com. To cancel from
your phone:
1. On the My Stuff screen, select Subscription .
2. Select the subscription you want to cancel.
3. Select Menu .
4. Select Unsubscribe .
5. Press the center select key ( s ) to confirm the
cancellation.
Get Help Online
To get help online, go to www.ampd.com and select
Customer Care at the bottom of the page.
Customer Care
To reach an Amp’d Mobile Customer Care
representative, call 1-866-811-0091, or dial 611
from your Amp’d Mobile phone. Otherwise, go
to www.ampd.com.

PAGE 16 SYNCHRONIZING YOUR PHONE HIGHLIGHT FEATURES
Synchronizing Your Phone
You can synchronize the information on your phone
with the information on your computer either over the
air (OTA) or by using a cable.
Synchronizing Over the Air
To sync your phone over the air, you must sync it directly
with a Microsoft Information Server or Microsoft
Exchange Server 2003. For more information, see page
9 and the MOTO Q Support website at:
http://www.motorola.com/support/Q
or contact your system administrator.
Note: If you are out of network coverage, and your
phone tries to sync three times without finding a
network, your synchronization settings automatically
revert to manual synchronization. To set your
synchronization schedule back to the desired frequency,
reset the
Schedule option in the ActiveSync settings.
(On the Home screen, press
Start > ActiveSync >
Menu > Schedule
).
Synchronizing With a Computer
Note: For information about connections (Bluetooth,
VPN, or web browser), see page 52.
You can use Microsoft ActiveSync version 4.1 or later to
synchronize information between your phone and
computer. ActiveSync compares your phone’s contact
information, calendar appointments, e-mail messages,
and media files to those on your computer and then
updates to the most recent information.
Installing & Setting Up ActiveSync
To synchronize your phone with a computer, you must
install Microsoft ActiveSync software on your computer.
If you do not have a CD-ROM, you can download the
latest ActiveSync software from the Microsoft Windows
Mobile website
:
http://www.microsoft.com/windowsmobile.
Caution: Before installing the software, check the
requirements for your computer and operating system
with the CD-ROM sleeve or Microsoft Mobile Phone
website: http://www.microsoft.com/windowsmobile.
1. Install ActiveSync on your computer.
2. After setup completes, connect your phone to
the computer.
The phone drivers are installed on your computer
and then the Sync Setup Wizard automatically starts.
3. Follow the instructions on the screen to complete
the wizard.
Note: You can configure an Exchange Server
connection to synchronize directly with Exchange Server
and Outlook e-mail clients. The Sync Setup Wizard will
prompt you for the name of the Exchange Server, your
user name, password, and domain name. If you don’t
have this information available, contact your system
administrator or see Additional Information on page 9
and the MOTO Q Support website:
http://www.motorola.com/support/Q.
When you finish the wizard, ActiveSync automatically
starts to synchronize with your phone. After
synchronization completes, you can disconnect your
phone from your computer.
Note: You may need to restart your computer.

PAGE 17 SYNCHRONIZING YOUR PHONE HIGHLIGHT FEATURES
Synchronizing Via a Cable Connection
After you install
ActiveSync on your
computer, you can
connect your phone
and sync.
1. Turn on the phone.
2. Connect your phone to your computer using a
USB cable.
Note: For more information, see the ActiveSync Help
on your computer, the Microsoft Web Site for
ActiveSync or the MOTO Q Support web site at
http://www.motorola.com/support/Q.
Synchronizing Via Bluetooth
After you install ActiveSync on your computer, you can
connect your phone and sync via Bluetooth.
Note: To use this feature, your computer must be
equipped with Bluetooth or a Bluetooth computer
adaptor accessory.
1. On your computer, use the ActiveSync online help to
configure Bluetooth to support ActiveSync.
2. Turn on your phone.
3. On your phone, verify that Bluetooth is turned on
(Press
Start > Bluetooth > Bluetooth Manager >
Settings
. Toggle Status to Bluetooth On ).
4. Press Start > ActiveSync .
5. Select Menu > Connect via Bluetooth . Ensure that
the phone and computer are within close range.
6. If this is the first time you have connected to this
computer via Bluetooth, you must complete the
Bluetooth wizard on the phone and set up a
Bluetooth partnership with the computer before
synchronizing.
7. Select Sync .
8. When finished, select Menu >
Disconnect Bluetooth
.
Tip: To preserve battery power on your phone, turn off
Bluetooth (see page 28).
Synchronizing Via Infrared
After you install ActiveSync
on your computer, you can
connect your phone and
sync via infrared (IR).
Note: To use this feature,
your computer must have
IR capability.
1. On your computer, use
the ActiveSync online
help to set up your computer to receive IR signals.
2. Turn on your phone.
3. On your phone, verify that IR is turned on (Press
Start > Settings > Connections > Beam and
select Receive incoming beams
).
4. Line up the IR port on your phone and computer so
that they are unobstructed and within close range.
5. Press Start > ActiveSync .
6. Select Menu > Connect via IR .
7. Select Sync .

PAGE 18 E-MAILING & MESSAGING HIGHLIGHT FEATURES
E-mailing & Messaging
You can set up e-mail with Microsoft Exchange Server
2003. Contact your system administrator to set this up
or see page “Setting Up Exchange Server E-mail” on
page 19 or the MOTO Q Support website:
http://www.motorola.com/support/Q.
Setting Up E-mail
You can set up e-mail on your phone either automatically
or manually. If you have a Hotmail or Pocket MSN
account, see “Setting Up Hotmail E-mail” on page 19.
Setting Up Automatic E-mail
Some e-mail providers support automatic e-mail set up.
Have your e-mail address, username, and password
ready and:
1. Press Start > Messaging > Outlook E-mail .
2. Select Menu > Options > New Account .
3. At Your name , enter your display name for e-
mail messages.
4. At E-mail address , enter the e-mail address for
this account.
5. Select Attempt to obtain e-mail settings from
the Internet
and select Next .
If the account sets up successfully, you will be prompted
to send and receive e-mail. If not, you must click
Next to
see the next section.
Manually Setting Up E-mail
If you tried to set up your account automatically and
were prompted for detailed e-mail settings, call your e-
mail (internet) service provider for additional
information. To perform the setup, you need the
following information:
• Domain name
• Server type (POP3 or IMAP4)
• Account name
• Incoming mail server (POP3 or IMAP4)
• Secure Sockets Layer (SSL) connection requirements
• Outgoing mail server (SMTP)
1. Press Start > Messaging > Outlook E-mail .
2. Select Menu > Options > New Account .
3. At Your name , enter your display name for e-
mail messages.
4. At E-mail address , enter the e-mail address for
this account.
5. Select Next .
6. Enter the information from the e-mail (Internet)
service provider as appropriate until setup is
complete, and click
Finish .
Caution: If you save your password and then lose your
phone, anyone who finds your phone can gain access to
your e-mail.

PAGE 19 E-MAILING & MESSAGING HIGHLIGHT FEATURES
Setting Up Exchange Server E-mail
If you do not have specific Exchange Server information,
contact your system administrator to set up your phone,
otherwise, use these steps:
1. Press Start > ActiveSync .
2. Press Menu > Configure Server .
3. At Server Address , enter the exchange server
address. (You might need to check if this server
requires an encrypted (SSL) connection.)
4. Press Next .
5. At User Name , enter your user name for the
e-mail account.
6. At Password , enter the password for the account.
7. If you want to save your password, so you don’t
have to enter it again, select the check box to
Save Password .
Caution: If you save your password, anyone who finds
your phone can read your e-mail.
8. Select Next .
9. At Domain , enter the server's domain name
(if necessary).
10. Press Next .
11. Choose the data to synchronize. You can select
Contacts, Calendar, E-mail, and Tasks.
12. Press Finish .
13. Press Sync to synchronize your phone with the
Exchange server.
Note: If you don’t have all of the information for these
steps, contact your company’s system administrator to
set up your phone or the MOTO Q Support website at:
http://www.motorola.com/support/Q.
This device uses the enhanced version of Microsoft
Windows Mobile 2005 known as Mobile Security
Feature Pack (MSFP).
This enhanced version supports a type of over-the-air
communication with your corporate e-mail servers
known as “IP-PUSH’.
IP-PUSH will keep your Moto Q and corporate mailbox
synchronized at all times with absolutely minimal delays.
It will do this for e-mail, calendar entries, contacts,
and tasks.
To benefit from the enhanced capabilities of IP-PUSH
you will need to consult your corporate IT staff. IP-PUSH
may require some set-up and adjustments to your
corporate technical infrastructure. Another name for
MSFP is Adaptation Kit Update-2 (AKU2).
Setting Up Hotmail E-mail
If you use the Hotmail or MSN e-mail services, have your
e-mail address, and password ready and:
1. Press Start > Pocket MSN .
2. Select MSN Hotmail .
3. At E-mail address , enter the e-mail address for
your account.
4. At Password , enter the password for the account.
5. Select Sign In .
If the Hotmail account sets up correctly, your e-mail files
and account folders will be synchronized with
your phone.
Tip: After you set up your Hotmail e-mail account, you
won’t need to do it again.