Motorola solutions ADVISOR TPG2200 TETRA User manual

ADVISOR™ TPG2200
TETRA Two-way Pager
Product Information
Manual
Mobile Release 2021.2
*MN003465A01*
MN003465A01-AF
JULY 2021
© 2021 Motorola Solutions, Inc. All rights reserved

Intellectual Property and Regulatory
Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola
Solutions computer programs. Laws in the United States and other countries preserve for Motorola
Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted
Motorola Solutions computer programs contained in the Motorola Solutions products described in this
document may not be copied or reproduced in any manner without the express written permission of
Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any license under the copyrights, patents or patent applications
of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation
media for full Open Source Legal Notices and Attribution content.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive
The European Union's WEEE directive requires that products sold into EU countries must have
the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users
in EU countries should not dispose of electronic and electrical equipment or accessories in household
waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or
service centre for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of
a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola
Solutions contact for further information.
© 2021 Motorola Solutions, Inc. All Rights Reserved
MN003465A01-AF
Intellectual Property and Regulatory Notices
2

Contents
Intellectual Property and Regulatory Notices.......................................................... 2
List of Figures..............................................................................................................6
List of Tables............................................................................................................... 7
Icon Conventions........................................................................................................ 8
Chapter 1: Product Overview...................................................................................9
1.1 Advisor TPG2200 TETRA Two-way Pager Overview..............................................................9
1.2 Customer Programming Software......................................................................................... 10
Chapter 2: Services and Features......................................................................... 11
2.1 System Support..................................................................................................................... 11
2.2 Trunked Mode Operation.......................................................................................................11
2.3 Direct Mode Operation...........................................................................................................12
2.4 DMO Gateway and Repeater Communication...................................................................... 12
2.4.1 Communication through Repeaters......................................................................... 13
2.4.2 Communication Through Gateways.........................................................................14
2.4.3 SDS through DMO Gateways or Repeaters............................................................ 14
2.4.4 Gateway and Repeater Synchronization................................................................. 15
2.5 Graceful Service Degradation Mode......................................................................................15
2.6 Emergency Operations.......................................................................................................... 15
2.6.1 Emergency Alarm.................................................................................................... 15
2.6.2 SDS in Emergency Mode.........................................................................................16
2.6.3 Emergency Destination in Local Site Trunking........................................................ 16
2.7 Short Data Services...............................................................................................................16
2.7.1 Status Messages..................................................................................................... 17
2.7.2 Text Messages.........................................................................................................17
2.7.2.1 Buffer Full Overwrite Policy........................................................................18
2.7.2.2 SDS Messages Concatenation.................................................................. 18
2.7.3 Immediate Text Messages.......................................................................................19
2.7.4 Home Mode Display Text Message......................................................................... 19
2.7.5 Predefined Templates (ATS Entry Prompt)............................................................. 19
2.7.6 SDS Air Interface Aspects....................................................................................... 20
2.7.7 SDS Encryption........................................................................................................20
2.7.8 SDS End-to-End Encryption.................................................................................... 21
2.7.9 Store and Forward................................................................................................... 22
2.7.10 SDS Receive Failure Notification...........................................................................23
2.8 Security Services................................................................................................................... 23
MN003465A01-AF
Contents
3

2.8.1 Terminal Equipment Identity.................................................................................... 23
2.8.2 PIN/PUK User Authentication.................................................................................. 23
2.8.3 Authentication.......................................................................................................... 24
2.8.4 Air Interface Encryption............................................................................................24
2.8.4.1 Clear Radios (Class 1)............................................................................... 25
2.8.4.2 Static Cipher Key Encryption (Class 2)...................................................... 25
2.8.4.3 Derived Cipher Key and Common Cipher Keys Encryption (Class 3)....... 25
2.8.4.4 Group Cipher Keys Encryption (Class 3G)................................................ 26
2.8.4.5 Over-the-Air-Rekeying............................................................................... 26
2.8.4.6 Encryption Mobility..................................................................................... 27
2.8.4.7 Encryption MMI.......................................................................................... 28
2.8.4.8 Air Interface Encryption Key Storage......................................................... 28
2.8.5 Secure DMO............................................................................................................ 28
2.8.6 SIM Security.............................................................................................................28
2.8.7 Radio Disable or Enable.......................................................................................... 29
2.8.8 Radio Permanent Disable........................................................................................ 29
2.8.9 Radio Permanent Disable v2................................................................................... 30
2.8.10 High Assurance Boot............................................................................................. 31
2.9 TETRA Network Protocol 1....................................................................................................31
2.9.1 TETRA Network Protocol 1 IP Addressing.............................................................. 31
2.10 Mobility Services..................................................................................................................32
2.10.1 Main Control Channel Frequencies....................................................................... 32
2.10.2 Channel Selection..................................................................................................32
2.10.3 Multi-System Operation......................................................................................... 33
2.10.4 Registration............................................................................................................33
2.10.5 Congested Cell Handling....................................................................................... 34
2.10.6 Subscriber Class....................................................................................................34
2.10.7 RF Power Class Toggle......................................................................................... 35
2.10.8 Local Site Trunking................................................................................................ 35
2.10.9 Cell Surveillance and Monitoring Threshold.......................................................... 36
2.11 Supplementary Services......................................................................................................36
2.11.1 Transmit Inhibit Mode............................................................................................ 36
2.11.2 Universal Time Display.......................................................................................... 37
2.12 Man Down............................................................................................................................37
2.12.1 Man Down (Operation)...........................................................................................37
2.13 Vibrate Mode....................................................................................................................... 38
2.14 Energy Economy................................................................................................................. 38
2.15 SDS Remote Control........................................................................................................... 38
2.16 Status Remote Control........................................................................................................ 40
MN003465A01-AF
Contents
4

2.17 Call-Out................................................................................................................................40
2.17.1 Call-Out Interactions.............................................................................................. 41
2.17.2 Call-Out Reminder Phase...................................................................................... 42
2.18 Global Positioning System (GPS) Location Service............................................................ 42
2.18.1 Different Location Displays.................................................................................... 45
2.18.2 GPS Accuracy........................................................................................................46
2.18.3 Location Report Backlog........................................................................................46
2.19 User Profile Scanning.......................................................................................................... 47
Chapter 3: Man-Machine Interface.........................................................................48
3.1 LED Indications......................................................................................................................48
3.2 Battery Charging Indications..................................................................................................49
3.3 TPG2200 Controls and Indicators......................................................................................... 50
3.4 Automatic Keypad Lock......................................................................................................... 51
3.5 One-Touch Buttons................................................................................................................52
3.6 Display................................................................................................................................... 53
3.6.1 Status Icons............................................................................................................. 54
3.6.2 Idle Display.............................................................................................................. 56
3.6.3 Configurable Idle Screen......................................................................................... 56
3.6.4 Display Features...................................................................................................... 57
3.6.5 Languages Supported..............................................................................................57
3.6.6 Assignable Softkeys Functions................................................................................ 58
3.7 Tones.....................................................................................................................................59
3.8 Description of Tones..............................................................................................................59
3.9 Volume Adjustment Mode......................................................................................................60
3.10 Audio Features.................................................................................................................... 60
3.10.1 Audio Profiles.........................................................................................................60
3.11 User Profile.......................................................................................................................... 61
3.12 Test Page............................................................................................................................ 61
3.13 Radio Info............................................................................................................................ 62
3.14 Hardware Test..................................................................................................................... 63
Appendix A: Service Information – EMEA............................................................ 64
Appendix B: Service Information for APAC..........................................................66
Appendix C: Service Information – Americas...................................................... 69
Glossary.....................................................................................................................71
MN003465A01-AF
Contents
5

List of Figures
Figure 1: ADVISOR TPG2200 TETRA Two-way Pager .......................................................................... 9
Figure 2: Trunked Mode Operation ....................................................................................................... 12
Figure 3: Direct Mode Operation ........................................................................................................... 12
Figure 4: Communication through Repeaters ........................................................................................13
Figure 5: Communication Through Gateways ....................................................................................... 14
Figure 6: SDS End-to-End Encryption ...................................................................................................22
Figure 7: SDS Remote Control Overview ..............................................................................................39
Figure 8: Charger Mode Screen ............................................................................................................ 49
Figure 9: Default Home Screen with Icons ............................................................................................ 53
MN003465A01-AF
List of Figures
6

List of Tables
Table 1: Maximum SDS Character with Encryptions .............................................................................17
Table 2: Security Features Required Per Security Class ...................................................................... 24
Table 3: TETRA Network Protocol 1 (TNP1) IP Addressing ................................................................. 31
Table 4: GPS Triggers ...........................................................................................................................44
Table 5: Different Location Displays ......................................................................................................45
Table 6: Different Location Displays ......................................................................................................45
Table 7: LED Status Indications ............................................................................................................ 48
Table 8: LED Message Indication ..........................................................................................................48
Table 9: Battery Charging LED Indications ........................................................................................... 49
Table 10: Battery Icons ..........................................................................................................................49
Table 11: Advisor TPG2200 TETRA Two-way Pager Controls and Indicators ..................................... 50
Table 12: One-Touch Button Features .................................................................................................. 52
Table 13: Display ...................................................................................................................................53
Table 14: Colors of the Soft Key Area ................................................................................................... 53
Table 15: Status Icons ...........................................................................................................................54
Table 16: Languages Supported ........................................................................................................... 57
Table 17: Radio Tones .......................................................................................................................... 59
Table 18: User Profile Message Box Capacity ...................................................................................... 61
Table 19: Service Information — Telephone Numbers to EIA Integrated Call Center .......................... 64
Table 20: Service Information – Telephone Numbers and Addresses of the Asia and Pacific
Motorola Solutions Centers .............................................................................................................. 66
Table 21: Service Information – Telephone Numbers and Addresses of Latin America Radio
Support Centers ............................................................................................................................... 69
Table 22: Service Information – Telephone Numbers and Addresses of Latin America Motorola
Solutions Centers ............................................................................................................................. 69
MN003465A01-AF
List of Tables
7

Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons
are used throughout the documentation set.
DANGER: The signal word DANGER with the associated safety icon implies information that, if
disregarded, will result in death or serious injury.
WARNING: The signal word WARNING with the associated safety icon implies information that,
if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The signal word CAUTION with the associated safety icon implies information that,
if disregarded, may result in minor or moderate injury, or serious product damage.
CAUTION: The signal word CAUTION may be used without the safety icon to state potential
damage or injury that is not related to the product.
IMPORTANT: IMPORTANT statements contain information that is crucial to the discussion
at hand, but is not CAUTION or WARNING. There is no warning level associated with the
IMPORTANT statement.
NOTE: NOTICE contains information more important than the surrounding text, such as
exceptions or preconditions. They also refer the reader elsewhere for additional information,
remind the reader how to complete an action (when it is not part of the current procedure,
for instance), or tell the reader where something is on the screen. There is no warning level
associated with a notice.
MN003465A01-AF
Icon Conventions
8

Chapter 1
Product Overview
1.1
Advisor TPG2200 TETRA Two-way Pager Overview
With its enhanced coverage and extended battery life, the Advisor™ TPG2200 TETRA Two-way Pager
ensures that you can reach the people who matter at the moments that matter.
Figure 1: ADVISOR TPG2200 TETRA Two-way Pager
The pager has a bright 2-inch color display and familiar Motorola Solutions radio user interface which
allows you to quickly read and respond to alerts. With its lightweight and compact design, you can
easily carry the pager around without fear of obstructions and you can even use it with one hand.
Also, the Advisor TPG2200 TETRA Two-way Pager is IP54-rated for dust and water protection.
Therefore, it will continue to function even when exposed to rigors of tough environments.
The 1.8 W transmit power and increased static and dynamic sensitivity of the pager gives you
enhanced coverage for better communication. And to ensure that your communication stays protected,
it supports multiple encryption protocols, including the BSI Sim and Air Interface Encryption TETRA
Encryption Algorithms (TEA) 1, 2, and 3.
IMPORTANT: The term radio used throughout this manual also refers to the pager and other
radio communication devices.
The Advisor TPG2200 TETRA Two-way Pager specifications are available at https://
www.motorolasolutions.com/tpg2200
MN003465A01-AF
Product Overview
9

1.2
Customer Programming Software
For information about Customer Programming Software, see the TETRA Terminals CPS Plus Start-up
User Guide.
MN003465A01-AF
Chapter 1 : Product Overview
10

Chapter 2
Services and Features
Motorola Solutions offers a wide range of services and features. With this range, you can meet the
requirements of mission-critical communications.
2.1
System Support
The radio operates on the Dimetra IP 5.x, 6.x, 7.x and 8.x releases and Dimetra IP Compact. It also
operates on previous versions of Dimetra; from Release 3.8 and on.
The radio is designed to operate optimally on the Dimetra IP system. The radio operates properly
on all SwMIs that comply with the below list of IOP features defined by the TETRA And Critical
Communications Association (TANDCCA). Official IOP certificates can be downloaded from the
TANDCCA web page at http://www.tandcca.com/interoperability/interoperability-certificates-and-test-
reports/.
TMO TIP:
• TIP Core TTR 001-01, TIP – Part 1: Core
• TIP SDS TTR 001-02, TIP – Part 2: Short Data Service
• TIP Auth TTR 001-04, TIP – Part 4: Authentication
• TIP FSSN TTR 001-07, TIP – Part 7: Fleet Specific Short Number
• TIP AIE TTR 001-11 TIP – Part 11: Air Interface Encryption
• TIP SI TTR 001-12, TIP – Part 12: Service Interaction
• TIP Enable/Disable TTR 001-13 TIP – Part 13: Enable or Disable
• TIP LIP TTR 001-19, TIP – Part 19: Location Information Protocol
• TIP Callout TTR 001-21, TIP – Part 21: Call Out
DMO TIP:
• TIP DCore TTR 002-01, DMO TIP – Part 1: DMO Core
• TIP DGate TTR 002-02, DMO TIP – Part 2: DMO Gateway
• TIP DRep TTR 002-03, DMO TIP – Part 3: DMO Repeater Type 1
• TIP DE2EE TTR 002-04, DMO TIP – Part 4: DMO End to End Encryption
• TIP DAIE TTR 002-05, DMO TIP – Part 5: DMO Air Interface Encryption
2.2
Trunked Mode Operation
Trunked Mode Operation (TMO) requires the switching and management infrastructure.
This operation mode enables various data communication types, such as short data service messages.
MN003465A01-AF
Services and Features
11

Figure 2: Trunked Mode Operation
2.3
Direct Mode Operation
Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly
without the need of a network.
NOTE: For those who use DMO mode, you are recommended to apply DMO SCK for data
confidentiality.
Figure 3: Direct Mode Operation
2.4
DMO Gateway and Repeater Communication
The radio allows communicating in Direct Mode Operation (DMO) with a Trunked Mode Operation
(TMO) group. This communication occurs through Interoperability (IOP) certified gateways.
A DMO repeater retransmits information received from one DMO radio to other DMO radios.
Retransmission occurs over the DMO air interface.
For each DMO talkgroup, the radio allows operating in one of the following modes:
MN003465A01-AF
Chapter 2 : Services and Features
12

Radio to radio only
The radio initiates communication only on a talkgroup directly and not through a gateway or
repeater.
Specific gateway
The radio can initiate communication on a talkgroup directly or through a specific gateway address
that is specified for a talkgroup. The gateway address can be edited through the radio MMI.
Auto gateway
The radio can initiate communication on the selected talkgroup directly with another radio. The
radio can also initiate communication through any available gateway that is detected as present.
Repeater
The talkgroup links to a DMO repeater.
Specific gateway and repeater
The radio uses only the gateway with the specified gateway address for the talkgroup and/or a
DMO repeater.
Automatic gateway and repeater
The radio uses the first available gateway for a talkgroup and/or a DMO repeater.
All outgoing communication is placed through the gateway if the following conditions occur:
• Either a specific gateway or auto gateway mode is chosen
• A suitable gateway is found
The radio attempts to set up communication directly if the following conditions occur:
• Communication setup through the gateway fails
• A suitable gateway is not found
When operating on a gateway and/or repeater, the radio indicates the communication mode.
2.4.1
Communication through Repeaters
Radios that are out of range and cannot communicate directly with each other in Direct Mode
Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication
on a chosen channel, and as a result increases radios DMO range.
Figure 4: Communication through Repeaters
DMODMO
MN003465A01-AF
Chapter 2 : Services and Features
13

When the radio connects to a repeater, it plays a tone, displays the Repeater available message,
and shows an appropriate icon. When the radio loses connection with the repeater, it plays a tone,
displays the Repeater not available message, and the repeater icon is blinking.
2.4.2
Communication Through Gateways
Gateway provides connectivity between radios operating in Direct Mode Operation (DMO) and the
TETRA network, so that the DMO radios can communicate with the Trunked Mode Operation (TMO)
radios.
Figure 5: Communication Through Gateways
DMO
TMO
TMO
Radio behavior when radio connects to a gateway:
• A tone is sound.
•Gateway available message is displayed.
• An appropriate icon is shown.
Radio behavior when radio loses connection with the gateway:
• A tone is sound.
•Gateway not available message is displayed.
• The gateway icon is blinking.
2.4.3
SDS through DMO Gateways or Repeaters
Radios operating in DMO can send the following message types to other radios through DMO
Gateways or Repeaters:
• SDS Status
• SDS User-Defined Data Types 1, 2, 3
• SDS User-Defined Data Type 4 with or without SDS Transport Layer (SDS - TL)
• GNSS/GPS LIP messages
Both DMO Gateways and Repeaters can forward messages in Reservation and Idle mode. The
supported forwarding directions are:
• DMO group address to TMO group address.
MN003465A01-AF
Chapter 2 : Services and Features
14

• TMO group address to DMO group address.
• DMO individual address to TMO group address.
• TMO individual address to DMO individual address.
2.4.4
Gateway and Repeater Synchronization
To communicate using gateways or repeaters, the radio requires synchronization with a gateway or a
repeater.
A gateway or a repeater sends presence signals to radios. If a radio receives presence signals, it stays
synchronized with the gateway or the repeater which sends the signals. If a radio fails to receive a
presence signal it does not immediately lose synchronization. The radio waits for another successful
presence for a time defined by your service provider. This function ensures that communications are
not dropped due to temporary reception issues.
If a gateway or a repeater is unavailable or the radio is not synchronized with a gateway or a repeater,
depending on the setup configured by your service provider, the following scenarios apply:
• The radio falls back to Direct Mode Operation (DMO).
• No direct DMO communications are permitted.
2.5
Graceful Service Degradation Mode
NOTE: This feature is only available when enabled by your service provider.
The Graceful Service Degradation Mode (GSDM) provides best effort services when the radio enters
a weak signal situation. It provides limited services to users where data circuit operation is no longer
available in radio traffic mode.
The following services are available in GSDM:
• Call-Out message
• Short Data Service (SDS)
• Status message
2.6
Emergency Operations
Emergency Operations are used in critical situations.
The Man Down alert activates the Emergency Alarm service, depending on the service provider
setting.
2.6.1
Emergency Alarm
The emergency alarm is a special status message sent to the infrastructure while starting the
Emergency Operations. The pager may wait for infrastructure acknowledgment for this alarm and
attempts retries.
Each time the pager enters the Emergency Operation, it sends an emergency alarm. When an
emergency alarm is sent successfully, the respective audible tone sounds.
The message can be dispatched both in Trunked Mode Operation (TMO) and Direct Mode Operation
(DMO).
MN003465A01-AF
Chapter 2 : Services and Features
15

2.6.2
SDS in Emergency Mode
Short Data Service (SDS) in Emergency Mode enables Status and/or SDS functionality during
emergency mode or an emergency call.
If SDS in Emergency Mode is enabled, the Message menu is accessible for composing, sending, and
viewing Status and/or SDS messages during emergency mode.
2.6.3
Emergency Destination in Local Site Trunking
NOTE: This is a Software Selling Feature.
This feature allows the radio to send emergency requests to a different destination. This transmission
occurs while in local site trunking mode.
The supported emergency services are:
• Emergency Alarm
• Emergency Short Data Service (SDS) Status
• Location Information Protocol reports
2.7
Short Data Services
The radio supports the following Short Data Service (SDS) message types:
• SDS Status.
• SDS User Defined Data Types 1, 2, 3.
• SDS User Defined Data Type 4 with or without SDS Transport Layer (SDS - TL).
The feature supports the following addressing modes:
• Radio to radio.
NOTE: Your radio can send templates only to dispatcher ISSI. Your radio cannot send
templates to defined Calling Party ISSIs. Your radio can only reply with a template to the
Calling Party ISSIs.
• Radio to external subscriber number (gateway address).
NOTE: For SDS - TL, the message can be sent through the service center.
The radio provides a short data bearer service for both internal and external applications.
The radio supports SDS - TL services which provide end-to-end acknowledgments, delivery report
requests, and message numbering for SDS user-defined data type 4 messages. The TL also provides
SDS access for applications that do not request these transport layer services, however, use a
Protocol Identifier (PI). The radio can send the delivery report by using an appropriate TETRA
signaling, even if the originator requested a short report. The radio can support the old SDS - TL
standard for operation on legacy systems, or for operation on other SwMIs.
An externally connected device may access the SDS services in the radio using AT commands and
TNP1 protocol. An external application may use this service to send and receive SDS statuses, SDS
user-defined data types 1, 2, 3, and 4.
Downlink SDS messages type 4 are presumed to contain a PI for identifying the target application. If
an external application has registered with the radio for that PI, the radio delivers the message to the
MN003465A01-AF
Chapter 2 : Services and Features
16

target application. The radio may receive downlink SDS messages that are successive retransmissions
of a message already received and acknowledged by the radio. The radio does not display these
messages, nor store in them in the inbox, nor send them to an external application.
2.7.1
Status Messages
You can select from a list of up to 4000 preprogrammed alphanumeric aliases each of which
corresponds to a status value. The valid range of uplink status values is a set of provisioned
parameters. The radio sends status to the dispatcher ISSI configured in the user profile.
The radio accepts status messages from addresses it is monitoring. The radio can be preprogrammed
with an appropriate text associated with each status value. The radio notifies when a new
status message has been received. Upon receiving an incoming status message, the stored text
corresponding to the status value is extracted and placed in the text message buffer as a text
message. Receiving a status causes the radio to display the message mail screen, which allows you
quick access to read the message. A received status can be stored in the radio text message buffer.
The PEI provides access for external applications to send and receive status messages.
2.7.2
Text Messages
The radio supports an internal text messaging application using the TETRA Short Data Service
Transport Layer (SDS-TL).
The encoding schemes supported in text messages are:
ISO 8859-1 (Latin-1)
American Standard Code for Information Interchange (ASCII) encoding scheme which includes
letters and special characters needed for Western European languages.
2-byte Universal Character Set (UCS-2)
Unicode standard which defines a consistent method of encoding and decoding multilingual text
such as Chinese and Korean characters.
Table 1: Maximum SDS Character with Encryptions
Encoding
Scheme
Without OPTA
and E2EE
Without OPTA
and with E2EE1
With OPTA and
without E2EE
With OPTA and
E2EE1
7-bit 160 124 (121) 136 100 (97)
8-bit 140 109 (106) 116 85 (82)
16-bit 70 54 (53) 46 30 (29)
Besides the 7-bit, 8-bit, and 16-bit encoding schemes, the radio also supports the Smart 8-16 and
Smart 7-8-16 encoding schemes. These two encoding schemes are auto-selected if your text input has
a combination of 7-, 8-, or 16-bit characters.
NOTE: Usage of special characters or multilingual texts may reduce the maximum number of
characters allowed.
The radio does not support SDS text messages editing. The radio sends the saved message to
the dispatcher ISSI configured in the selected user profile. The radio can receive and reply with a
predefined template to a message received from one of the 200 Calling Party ISSIs in the selected
User Profile.
1In E2EE SDS, a timestamp reduces the maximum size of the user data. See values in paren-
theses.
MN003465A01-AF
Chapter 2 : Services and Features
17

Incoming messages are stored in the Inbox, the following options are available:
Incoming text messages are stored in the Inbox whereas outgoing text messages are stored in
Outbox, when the store and forward mechanism is not in place. When the store and forward feature
is enabled and the messages go through the store and forward server, the short messages are stored
regardless the delivery status. Whereas, long messages are stored only if delivered (even if only to the
store and forward server).
NOTE:
Message protection functionality is enabled in the Inbox and Call Out Inbox folders. Users can
only delete unprotected messages.
Delivery report is saved in the Inbox and in the associated message in Outbox. However, the report is
deleted from the Inbox after viewing it.
Outbox and Inbox share memory area, hence their capacity depends on the combination of stored
short and long messages in each of these folders. If Inbox is empty, Outbox may store up to 25 short
messages or at least 3 full-size long messages. If Outbox is empty, Inbox may store up to 25 short
messages or at least 3 full-size long messages. When you enter the Messages sub-menu, the number
on the right side of Inbox and Outbox is indicating the number of the messages stored. If the Outbox
is empty, then the radio displays No Messages notification.
2.7.2.1
Buffer Full Overwrite Policy
Upon receiving a text message, the radio places the text into a circular buffer. You are notified when
a new text message is received and a quick access to read the message is provided. If a delivery
report is requested, the radio sends it upon receipt of the message by SDSTL. If a consumed report is
requested, the radio sends it when you read the message.
NOTE: If you read the message when the radio is out of service, the report may not be sent.
You can save incoming text messages. These messages can be sent.You can also protect the
message from being deleted or from the overwriting policy of the radio.
For each message, you can verify its timestamp. The timestamp displayed is extracted from the SDS
TL PDU. The timestamp is generated and inserted to the message by the SwMI.
2.7.2.2
SDS Messages Concatenation
This feature allows sending long text messages up to 1000 characters. Messages that are longer than
140 characters are divided and sent separately one after another. When a recipient receives all the
parts of the message, it displays as one on the screen.
When the radio receives an SDS message and the Inbox/Outbox is full, the radio acts according to
the Buffer Full, Overwrite Policy codeplug field settings.
When the text or status message is received and accepted, the radio retrieves actual time information
from its internal clock.
The radio can reconstruct a long text message consisting of up to ten short messages. The maximum
length of the message is 141-1000, what can be defined in the codeplug. The radio recombines the
text segments independently of the order they have been received to the correct order of the original
message. The message can be combined only if all their message reference number are correct and
the segmented receiver timer is still valid.
You can send long text messages to an individual destination. However, sending long text messages
to groups is not possible:
MN003465A01-AF
Chapter 2 : Services and Features
18

• Receiving the message during a group or broadcast call – radio allows receipt of the text message
during ongoing group call and broadcast call. The group/broadcast call is displayed with the New
mail arrived icon and tone for mail received played.
• Emergency Mode – you can receive SDS messages. To read the SDS messages the radio have to
leave the emergency mode. Sending the SDS messages in the emergency mode is prohibited.
When sending long, segmented text messages, a timer is activated. If not all segments of the message
are received before the timer expires, the whole sending process is considered as failed. The service
provider sets the value of the timer.
2.7.3
Immediate Text Messages
NOTE: This is a Software Selling Feature.
The Immediate Text Messaging feature enables the radio to receive and display text messages
immediately. This feature is used for sending information of high importance from the console to
radios.
When the radio receives an immediate text message, the following occurs:
• The immediate text message is stored in the Inbox.
• The content of the immediate text message is displayed.
• The relevant audio tone is played.
• If the periodic alert feature is enabled, the periodic alerting is active until you press the Soft key.
NOTE: If this feature is disabled, the immediate text messages are processed as normal text
messages.
When you reply or forward an immediate text message, the message is sent as a normal text
message.
When the radio receives more than one immediate text message, the latest received immediate text
message is displayed. All previous immediate text messages in the Inbox are not prompted.
2.7.4
Home Mode Display Text Message
Your radio is provided with a feature that allows your service provider to send special text messages
to the display. The message is limited to 24 characters. The message stays on the home screen until
a new home mode display message is received. Power cycle your radio to replace the Home Display
message to the predefined one.
2.7.5
Predefined Templates (ATS Entry Prompt)
This feature assists the radio in sending formatted messages with a predefined destination address
(MSISDN, SSI, or TSI) for computer applications.
You can select a predefined entry prompt which defines a message format to help with the construction
of a Short Data Service (SDS) message. The prompt definition is set in the codeplug. The definition
sets areas that are read-only, areas that can be edited, and the type of characters that can be entered
(numeric, alpha-numeric, or phone digits). Along with the message definition, the address to send the
message is provided.
When you send the message, it is sent using SDS Transport Layer with the PI that is provisioned in the
codeplug. A receipt report is requested.
MN003465A01-AF
Chapter 2 : Services and Features
19

The radio chains multiple predefined templates with the same Prompt ID into a single multifield
template. The Predefined menu can store predefined and multifield templates. There is no indication to
distinguish between the two, although an alternative solution is to define the template name which is
displayed as the title of the template. However, this solution is subject to user configuration.
2.7.6
SDS Air Interface Aspects
The types of delivery reports available are standard report and short form report. The radio can be
provisioned to send a short-form SDS - TL receive report when the originator of the message allows
short-form report. The short form report uses a specially designated 16-bit SDS status value instead
of SDS-REPORT. The radio can respond to a delivery response request automatically or manually
although selection of report types through radio MMI is available only in manual response.
The radio supports SwMIs that employ store and forward service as indicated in the cell broadcast
information. The radio supports use of a service center, which address is set in the radio. The store
and forward operation is supported. However, the radio notifies you only on successful sending of the
message. The radio does not wait for the report from the service center.
Downlink SDS messages types 1, 2, and 3 are always routed to the PEI when an AT application is
registered. If no external application is registered, the message is discarded.
NOTE: The DMO SDS does not support type 1, 2, and 3 user-defined short messages.
2.7.7
SDS Encryption
Short data messages stored in a radio are protected against any unauthorized access. The stored data
includes messages in the Inbox, Outbox, and stored call out messages.
The required protection against any unauthorized access through the MMI, PEI, or unintentional
access by other means is carried out through the special mechanisms. The encryption of stored
messages preventing from accessing the memory directly and the user authentication, protect SDS
messages. Protected messages cannot be read on the radio MMI unless valid authentication occurs.
For the user authentication, the existing radio PIN is used.
SDS messages received by the radio are encrypted before being stored in the Inbox. Store and
Forward messages are encrypted before being saved in the Outbox.
Received call out messages are encrypted before being stored in the CO Box.
If the feature is enabled, then the radio prompts you to enter the PIN if any of the following menu items
are selected from the MMI.
•Messages→Inbox.
•Messages→Outbox.
•Messages→CO Box.
Following successful PIN entry and access to the required messages, the radio does not require
further PIN entries to access messages unless one of the following conditions has been met.
• Exiting from the radio menu.
• Turning off the radio.
• Changing the PIN from the MMI.
If you disable the PIN lock through the MMI or change the PIN, the protected messages are deleted.
Before deleting the messages, you are prompted to ensure that the operation should proceed. If the
PIN lock is changed through the PEI, all the protected messages stored in the Inbox, Outbox, and CO
MN003465A01-AF
Chapter 2 : Services and Features
20