Motorola moto z force droid User manual

User guide.

1Check it out
Check it out
When you’re up and running, be sure to explore what your
phone can do.
•Transform: Turn your phone into a movie projector, a
boombox, a battery powerhouse, and more. See “Moto
Mods™” on page 9.
•Watch: Experience crisp, clear photos, movies, and videos
on your 5.5" Quad HD display. See “Photos & videos” on
page 45.
•Automate: Optimize and customize your phone with the
Motorola Experience. See “Discover your Moto app
feature” on page 13.
•Connect: Reach out and connect with Wi-Fi networks,
Bluetooth® devices, or just by touching NFC phones. See
“Connect & transfer” on page 51.
Tip: You don’t need to carry this guide with you. You can
view all of these topics in your phone—from the home screen
tap Apps > Help .
Contents
Check it out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
At a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . 10
Control & customize . . . . . . . . . . . . . . . . . . . . . . 17
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Organize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Google Apps™ . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . 45
Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . 50
Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . 51
Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Want more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Copyright & Trademarks . . . . . . . . . . . . . . . . . . 64

2At a glance
At a glance
First look
Let’s get started. We’ll guide you through startup and tell
you a bit about your phone’s features.
Note: Software updates happen frequently, so your phone
may look a little different.
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Nano SIM &
microSD Card
Tray
Headset/USB-C/
Charger Port
Flash
Volume Buttons
Microphone
Earpiece/
Speaker
Microphone
Power Button
Press: Screen
On/O
Hold: Phone
On/O
Front Camera
Microphone
Fingerprint
Reader
Tips & tricks
• Start: The SIM card is pre-installed in your phone. Just
charge up and power on, then follow the screen prompts
to set up your phone. See “Start” on page 5.
• Top topics: Just want a quick list of what your phone can
do? See “Hot topics” on page 3.
• Help: All your questions about your new phone answered
right on your phone. Tap Apps > Help . Want even
more? See “Get help & more” on page 63.
NFC Touchpoint
Back Camera
NFC Touchpoint
Flash
Moto Mods
Connector
Microphone

3At a glance
Note: Certain apps and features may not be available in all
countries.
This product meets the applicable national or
international RF exposure guidance (SAR guideline)
when used normally against your head or, when
worn or carried, at a distance of 1.0 cm from the body. The
SAR guideline includes a considerable safety margin
designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the Legal
Guide by tapping Apps >
Settings > Legal
information
.
Hot topics
Check out what your phone can do.
Find these fast: Wi-Fi, airplane
mode, flashlight, and more.
“Quick settings” on
page 21.
Choose new wallpaper,
sounds, and more.
“Redecorate your home
screen” on page 20.
More megapixels for clearer
photos.
“Take photos” on
page 46.
Access the internet. “Browse” on page 43.
Browse, shop, and download
apps.
“Download apps” on
page 14.
Keep your info safe. Set up
your password and more.
“Protect” on page 60.
Never get lost again. “Locate & navigate” on
page 50.
Save data charges. Use Wi-Fi. “Wi-Fi Networks” on
page 53.
Stuck? Confused? “Help & more” on page 11.

4At a glance
Shattershield™
Your phone display is guaranteed* not to crack or shatter.
But be careful—you still need to guard against scratches and
other minor damage.
Find out more about this innovative display and how to care
for it by visiting motorola.com/shattershield .
* The display and embedded lens are warranted against shattering and cracking
for four (4) years from the original date of purchase; scratches or other damage
to the replaceable protective lens is not covered by this warranty. This phone is
not shockproof or designed to withstand all damage from dropping. All other
warranty exclusions, including scratches and other cosmetic damage,
intentional damage or abuse, normal wear and tear and other limitations apply;
see Limited Warranty at
www.motorola.com for details.

5Start
Start
Put in the cards & power on
Your 4G nano SIM card is already installed in your phone. If
you need to replace the SIM card or insert an optional
microSD memory card, follow these instructions.
Caution: Make sure you use the correct size SIM card, don’t
cut the SIM card, and don’t use an adapter with your SIM
card.
Use the TurboPower™ charger to charge up or top up your
phone fast. Your phone shows the charge level as it charges.
1. Use the tool to pop out the
SIM/memory card tray.
3. Push the tray back into
your phone.
2. Put the nano SIM card and
optional microSD memory
card in the tray with the
gold contacts facing up.
Nano
SIM
To turn on your phone, press and hold the Power button until
the screen turns on.
Warning: Please use only an approved charging accessory to
charge your phone. Improper handling of the charging port,
as well as the use of an incompatible charger, may cause
damage to your phone and void the warranty.
Power
button

6Start
Battery life
Your phone processes tons of information and apps at 4G
LTE speed. Depending on what you use, that can take a lot of
power.
When your phone is stationary, not charging, or not in use for
a period of time, unnecessary background processes are
shut down to optimize battery life.
To see what’s using up battery power, tap Apps
> Settings > Battery .
To help improve battery life, tap Apps > Settings
> Battery > Menu > Battery saver .
Tip: To quickly open Settings , swipe the status bar or lock
screen down with two fingers and tap .
Tips & tricks
To save even more battery life between charges, you could
reduce:
•Wi-Fi and Bluetooth® use: Tap Apps > Settings
> Wi-Fi or Bluetooth and tap the switch at the top to turn
them off when you don’t need them.
•GPS use: Tap Apps > Settings > Location > Mode
> Battery saving to turn off GPS tracking.
•Display brightness: Tap Apps > Settings > Display
> Brightness level and drag the brightness slider left. Make
sure Adaptive brightness is also turned on.
•Display timeout delay: Tap Apps > Settings
> Display > Sleep > (shorter setting).
•Activity of seldom used apps: Tap Apps > Settings
> Battery , then tap Menu > Battery optimization > All
apps
. Tap the app you want to adjust, then tap Optimize .
•Widgets that stream information to your home screen, like
news or weather.
•Unused online accounts that you registered: Tap Apps
> Settings > Accounts . Tap the account you want to
remove. Tap it again, then tap Menu > Remove account .
•Recording or watching videos, listening to music, or taking
pictures.
Warning: Don't try to remove or replace the battery
yourself—doing so may damage the battery and could cause
burning and injury. If your phone becomes unresponsive, try
a reboot—press and hold the Power button until the screen
goes dark, and your phone restarts.

7Start
Setup Wizard
After you power on, let the Setup Wizard walk you through
the registration process. Just select your language and
follow the screen prompts to get started.
If you use Gmail™, you already have a Google™ account—if
not, you can create an account during setup. Signing into
your Google account lets you access, sync, and backup your
stuff. See your Google apps, contacts, calendar, photos, and
more.
Add your account
SKIP
Sign in to get the most out of your
device.
Enter your email
Or create a new account
Sign in to access and sync
your contacts, calendar,
and photos.
Tips & tricks
• Wi-Fi network: For faster Internet access or to conserve
mobile data use, swipe the status bar down with two
fingers, then tap > Wi-Fi . There’s more in “Wi-Fi
Networks” on page 53.
• Accounts: To add, edit, or delete accounts, tap Apps
> Settings > Accounts . To set up email accounts, see
“Gmail” on page 34 and “Email” on page 35.
For help with your Google account, visit
www.google.com/accounts .
Note: This phone supports apps and services that may use a
lot of data, so make sure your data plan meets your needs.
Contact your service provider for details.
Verizon Cloud
During setup you can choose to back up your contacts,
messages, photos and more on Verizon Cloud, and view
them anytime, anywhere on any device. Your content can be
easily restored if your phone is lost or damaged, or if you get
a new phone.
Old phone to new phone
If you used Verizon Cloud on your old phone, copying your
personal stuff from your old phone to your new phone is
easy.
On your old phone: Tap Apps > Cloud , then tap
Start Transfer > Copy content FROM this phone .

8Start
On your new phone: Tap Apps > Cloud , then tap Start
Transfer
> Copy content TO this phone . Follow the
instructions to copy your content from the cloud to your new
phone.
Content Transfer
What do you want to do?
Copy content FROM this phone
Copy content TO this phone
Tap this option on your
old phone to get started.
Tips & tricks
•While you’re copying content, you can keep using your
phone.
•Signing in to your Google account copies your apps if
they are backed up to the cloud.
•For phones that support copying music, not all music can
be copied. (If you want to know more, you can search
online to learn about digital rights management or
DRM-protected files.)

9Start
Moto Mods™
Transform your phone into a movie projector, a boombox, a
battery powerhouse, and more.
Swap out Moto Mods throughout the day to get the
performance you need when you want it, and add new Moto
Mods to your collection at any time.
Note: Enjoy the Moto Style Shell included with your phone.
Moto Mods are sold separately. View the complete collection
at verizonwireless.com or www.motomods.com .
Caution: Remove the Moto Style Shell or other Moto Mod
before adding a case that covers the back of the phone.
Rapid charging
Charge your phone quickly with the Wall/USB-C 28.5W
TurboPower™ Charger.
Note: Your phone comes with a TurboPower™ USB-C
3A-compliant charger for the fastest charging speeds. Using
other chargers with a USB-C connector is not recommended
and can slow charge speed. Avoid incompatible USB-B
(micro USB) chargers and uncertified adaptors and cables,
as they may damage your phone.

10 Home screen & apps
Home screen & apps
Quick start: Home screen & apps
The home screen is what you see when you turn on your
phone. From here you can explore apps and more.
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Swipe down with one finger
for notifications, or with two
fingers for settings.
Tap Apps to
see all your apps.
Touch and hold an empty
spot to change widgets,
wallpaper, and more.
Back
Home
Overview
Search by typing, or
tap for a voice search.
Tips & tricks
• Open app list: Tap Apps , then swipe down to scroll
through apps.
• Return: To return to the home screen from any location,
tap Home .
• Pages: To add a page, drag an app to the right side of the
screen until you see a white bar. You can add multiple
pages. To see other pages of shortcuts and widgets
(if available), swipe the home screen left.
• Settings: To quickly open common settings, swipe the
status bar down with two fingers. To open more settings,
tap .
• Shortcuts: Tap Apps , touch and hold an app, then drag
it to one of your home screen pages. To see all your apps,
tap Apps .
• Apps: To remove an app from a home screen page, touch
and hold the app, then drag it to Remove . (The app
isn’t removed from your phone, just the home screen.)
To uninstall apps from your home screen, touch and hold
the app, then drag it to Uninstall. (You can’t uninstall some
apps. See “Take care of your apps” on page 15.
Tip: To quickly view app info, tap Apps , touch and hold
the app, then drag it to App info .
• Customization: For more about changing your home
screen, see “Redecorate your home screen” on page 20.

11Home screen & apps
Help & more
Watch a tutorial. Read a how-to. Find out anything about
your phone.
Find it: Apps > Help
Search
At the top of the home screen, tap the Google™ search box
for a text search, or say your launch phrase or tap to
search by voice. See “Moto Voice” on page 14 for details.
When you type, suggestions appear below the search field:
Show me how (step - by - step)
Home
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How
- to videos
Learn about Motorola features
Personalize your device
Explore
First things first
New to Android?
Getting started
Discover apps
Let us suggest a few
changes for you.
Watch tutorials, read
how-to’s, and more.
•To search for a suggestion, tap it.
•To search for text in the search field, tap on the
keyboard.
Tip: To close the keyboard, tap .
Status & notifications
At the top of the screen, icons on the left notify you about
new messages or events. If you don’t know what an icon
means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a
notification to see which app is sending them to you. Then
you can turn them off.
Tip: To quickly change common settings, swipe the status
bar down with two fingers. For more, see “Quick settings” on
page 21.
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Tip: To remove a notification,
flick it to the left or right.
Tap to clear your
notifications.
Swipe down to see
your notifications.

12 Home screen & apps
Icons at the top right of the screen tell you about phone
status:
Note: Apps you download on Google Play™ Store might
show other icons in the status bar to alert you to specific
events.
Volume & interruptions
Press the side volume buttons up or down to select a ringer
volume from high to vibrate .
network strength do not disturb
/ Wi-Fi
in range/connected
Vibrate
/ Bluetooth®
on/connected
priority
airplane mode alarm set
/ battery
charging/full
warning
Tap an option under the volume slider to select which
interruptions and alarms you want to receive.
Do not disturb
To turn off some or all sounds, swipe the status bar down
with two fingers and tap Do not disturb . Select one of these
options:
• Total silence: Turn off all sounds and alarms. Override
sound settings from other apps. Set how long to stay in
this mode, or choose indefinitely.
• Alarms only: Set how long you want to only hear alarms, or
choose indefinitely. Tap MORE SETTINGS to customize
which other interruptions to receive.
• Priority only: Set how long you want to only hear priority
interruptions, or choose indefinitely. Tap MORE SETTINGS
to customize which interruptions to receive.
Set ring, media, or alarm
volume by dragging its slider
or pressing the side volume
buttons.
Tap an icon to set ring to
vibrate, or to mute media
or alarm volume.
Tap to show all volume
controls or just the
selected control.

13Home screen & apps
Tip: To create an exception for repeat callers that allows a
call from the same person within a 15 minute period,
tap MORE SETTINGS > Priority only allows > Repeat callers .
Discover your Moto app feature
The Moto app can simplify life and help you out. Just follow
the prompts to find out more.
Find it: Apps > Moto
• Actions: Learn how to open your camera with two twists
of your wrist using Quick Capture (see “Photos & videos”
on page 45). Or, use Lift for Moto Voice to say and hear
commands discreetly.
•Voice:Set your custom launch phrase and control your
phone with your voice. See “Moto Voice” on page 14 for
details.
• Display: See messages, calls, and other
notifications—even if your phone is asleep.
Tip: Want to hide sensitive or private notifications? Use
this option to set which apps can show notifications, and
how much to display.
Note: Your phone may not have all features.
Tip: Want to hide sensitive or private notifications? Tap
Apps > Moto > Display and set which apps can show
notifications and how much to display.

14 Home screen & apps
Moto Voice
Your phone is always ready for you. Use your voice to control
your phone, even when it’s not within reach.
Find it: Apps > Moto > Voice
Tap Setup launch phrase , then follow the prompts to create
your launch phrase, like “OK Droid.”
• Use it: Say your launch phrase, then “What’s up?” to hear
notifications without unlocking your phone, or “Voicemail”
to listen to messages. If you misplace your phone nearby,
say “Find my phone” to make your phone ring.
• Get help: Tap Apps > Help . For more commands,
say your launch phrase, then “Help me.”
Tip: You can use your voice to control apps like
Facebook®, Whatsapp™, and YouTube™.
Note: When prompted to turn on the Moto Voice service in
Accessibility settings, tap Yes .
Download apps
Google Play™
Get music, movies, books, apps, games, and more.
Find it: Apps > Play Store
• Find: To search for apps, tap .
• Download: To download an app you found, tap it to see
details, then tap INSTALL or the price.
• Share: To share an app you found on Google Play, tap it to
see details and then tap .
• Reinstall: To show or reinstall apps you downloaded from
Google Play, tap > My Apps .
• Use a computer: To find and manage apps from any
computer, go to http://play.google.com using your Google
account and password.
There, you can browse apps on the big screen, manage
your apps across multiple devices (like a phone and
tablet), and even set new apps to download to your
devices.
• Enjoy music, movies, and more: You can also use Google
Play to download music, movies, TV shows, and more. See
“Play Music” and “Play Movies & TV”apps.
• Get help: To get help and more, tap .
Apps from the web
You can get apps from other online app stores using your
browser.
Tip: Choose your apps and updates carefully, as some may
impact your phone’s performance—see “Choose carefully”
on page 15.
Note: When installing an app, make sure you read the alerts
that tell you what information the app will access. If you
don’t want the app to access to this information, cancel the
installation.

15Home screen & apps
To let your phone install apps that are not on Google Play,
tap Apps > Settings > Security , then tap the Unknown
sources
switch to turn it on.
For information about downloading files from your browser,
see “Downloads” on page 44.
Choose carefully
Here are a few tips:
•To help prevent spyware, phishing, or viruses, use apps
from trusted sites, like Google Play.
•In Google Play, check the app’s ratings and comments
before installing.
•If you doubt the safety of an app, don’t install it.
•Apps use up memory, data, battery, and processing
power—some more than others. If you’re not happy with
how much memory, data, battery or processing power an
app is using, uninstall it.
•Monitor children’s access to apps to help prevent
exposure to inappropriate content.
•Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Set app permissions
You will only be asked for permissions when you use a
feature in an app, instead of immediately when you install the
app.
To modify the app permissions settings at any time, tap
Apps > Settings > Apps , then select the app and tap
Permissions .
To modify the app permissions by app type (such as
Calendar or Camera) at any time, tap Apps > Settings
> Apps , then tap Settings > App permissions .
Take care of your apps
Find it: Apps , then swipe up to scroll through apps
To close the apps screen, tap Home or Back .
• Uninstall apps: To remove an app from a home screen
page, touch and hold the app, then drag it to Remove .
(The app isn’t removed from your phone, just the home

16 Home screen & apps
screen.) Tap Apps > Settings > Apps . Tap an app,
then tap DISABLE or UNINSTALL (if available).
DISABLE removes the app from your menu—to enable it,
reopen this window and tap ENABLE (disabled apps are at
the bottom of the list).
If an app locks up your phone as soon as you turn it on,
restart in Safe Mode: Press and hold the Power button.
When you see the Power off option, press and hold it to
select the Reboot to safe mode option. Your phone restarts
with Safe mode in the lower left. Then, try removing the
app.
• Reinstall apps: To reinstall apps from Google Play, tap
Apps > Play Store , then tap > My Apps & games .
The apps you downloaded are listed and available for
download.
• See app details: Tap Apps , touch and hold an app,
then drag it to App info .
• See app data usage: To show which apps are using the
most data, tap Apps > Settings > Data usage . For
more, see “Data use” on page 55.
Update your phone
Use your phone or computer to check, download, and install
phone software updates:
•Using your phone:
If your phone notifies you about an update, follow the
instructions to download and install it.
To manually check for updates, tap Apps > Settings
> System updates .
Your phone downloads updates over your Wi-Fi
connection (if available) or mobile network. We
recommend that you download updates over a Wi-Fi
connection. Remember, these updates can be quite large
(25MB or more) and may not be available in all countries.
If the mobile network updates are not available in your
country, update using a computer.
Note: When updating your phone, make sure you have
enough battery power to complete the update.
•Using your computer:
On your computer, go to www.motorola.com/update .

17Control & customize
Control & customize
Quick start: Control & customize
Take control of your phone.
• Touch, press, and speak: Learn phone gestures and
commands. See “Controls and gestures” on page 17.
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Drag shortcuts on top of
each other to make a folder.
Tap a widget to open it.
Touch and hold to move,
resize, or remove it.
Tap a shortcut to open. Touch
and hold to move or delete.
Touch and hold an empty
spot to change wallpaper.
• Customize your home screen: To put widgets like a clock,
interactive calendar, and more on your home screen, see
“Redecorate your home screen” on page 20.
Tips & tricks
• Speak: Tap in a search window, or on a keyboard.
• Add a home screen page: Drag an app icon to the right
side of the home screen until you see a white bar. You can
add multiple pages.
• Quick settings: To change Wi-Fi , Bluetooth , Airplane mode ,
and other settings, swipe the status bar down with two
fingers. For even more settings, tap .
• Can’t find a setting? Tap Apps > Settings > .
Controls and gestures
Touch
Find your way around:
• Tap: Choose an icon or option.
• Touch and hold: See more options.
• Drag: Move items on the home screen.
• Flick: Quickly open or delete items.
• Swipe: Scroll through lists or between screens.
• Pinch or double-tap: Zoom in and out on websites,
photos, and maps.

18 Control & customize
•Twist:Twist a map with two fingers to rotate it, and pull
two fingers down to tilt it.
• Twist the wrist: Holding the phone securely, twist your
wrist to open your camera. See “Photos & videos” on
page 45.
• Chop twice: Holding the phone securely, make a chopping
motion to turn on the flashlight. See “Quick settings” on
page 21.
• Turn over: Place your phone face down to set it to Do Not
Disturb mode. See “Discover your Moto app feature” on
page 13.
• Lift to silence: Pick up your phone when it’s ringing to
silence the ring and switch to vibrate. See “Discover your
Moto app feature” on page 13.
• Back: Tap Back to go to the previous screen.
• Home: Tap Home to return to the home screen.
• Overview: Tap Overview to see your recent apps (or
browser tabs), and tap an app to reopen it. To remove an
app from the list, swipe it left, right or tap . To scroll the
list, swipe up or down.
Tip: You don’t need to remove apps from Overview for
your phone to run efficiently.
• Menus: When or appears on a screen, you can tap it
to open options for the current screen.
• Close Keyboard: To close a keyboard, tap .
• Reboot: To reboot your phone, press and hold the Power
button until the screen goes dark and your phone restarts.
Press
Power button
Your Power button helps in a few ways.
• Power off: Press and hold the
Power button, then tap Power off .
• Sleep: To conserve battery power,
prevent accidental touches, or
when you want to wipe smudges
off your touchscreen, put the
touchscreen to sleep by pressing
the Power button.
• Wake up: Press the Power button
again.
• Reboot: To reboot your phone, press and hold the Power
button until the screen goes dark and your phone restarts.
Tip: To add security to your phone, see “Protect” on
page 60.
Volume buttons
Your volume buttons help in a few ways:
• Ringer volume: Press the buttons when your phone is
ringing to silence it.
• Earpiece volume: Press the buttons during a call.
Power
Button