Motorola ASTRO XTS-5000 User manual

ASTRO
®
XTS 5000
™
Digital
Portable
Radio
Model II
User
Guide

Preface
Before operating your radio, please review the “User Safety,
Training, and General Information” section in the front of this
user guide. Also, be sure to retain this publication for future
reference.
Computer Software Copyrights
The Motorola products described in this manual may include
copyrighted Motorola computer programs stored in semiconductor
memories or other media. Laws in the United States and other
countries preserve for Motorola certain exclusive rights for
copyrighted computer programs, including, but not limited to, the
exclusive right to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products described in this
manual may not be copied, reproduced, modified, reverse-
engineered, or distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents or
patent applications of Motorola, except for the normal non-exclusive
license to use that arises by operation of law in the sale of a product.

ASTRO®Digital XTS 5000™
Model II Radio
Quick Reference Card
Write your radio’s programmed features on the
dotted lines.
Radio On/Off
Zones/Channels
Receive/Transmit
Send Emergency Alarm
Send Emergency Call
Send Silent Emergency Alarm
16-Position
Select Knob
_ _ _ _ _ _ _
Speaker/Mic
Top Button
_ _ _ _ _ _ _
Concentric
Switch
_ _ _ _ _ _
Display
Menu Select
Buttons
Alpha Button
(for future
use)
Top Side
Button
_ _ _ _ _ _ _
On/Off/
Volume Knob
Side Button 1
_ _ _ _ _ _ _
Side Button 2
_ _ _ _ _ _ _
PTT Button
3-Position
Switch
_ _ _ _ _ _ _
Home Button
4-Way
Navigation
Button
1On-On/Off/Volume knob clockwise.
2Off-On/Off/Volume knob counterclockwise.
1 Zone - Zone switch to desired zone.
2 Channel - Channel switch to desired channel.
1 Radio on and select zone/channel.
2 Listen for a transmission.
- or -
Press and hold Volume Set button.
- or -
Press Monitor button and listen for activity.
3 Adjust volume, if necessary.
4 Press PTT to transmit; release to receive.
Radio on and press Emergency button.
Display shows current zone/channel and
EMERGENCY. Red LED lights; you hear short,
medium-pitched tone.
Note: To exit emergency at any time, press and
hold Emergency button.
When acknowledgment is received, you hear
four beeps; alarm ends; radio exits emer-
gency.
1 Radio on and press Emergency button.
Note: To exit emergency at any time, press and
hold Emergency button.
2 Press and hold PTT. Announce your
emergency into the microphone.
3 Release PTT to end call.
4 Press and hold Emergency button to exit
emergency.
1 Radio on and press Emergency button.
Display does not change; you see no LED;
you hear no tone.
Note: To exit emergency at any time, press and
hold Emergency button.
2 Silent emergency continues until you:
• Press and hold Emergency button to exit
emergency state.
- or -
• Press and release PTT to exit silent
emergency and enter regular emergency
(alarm, call, or alarm with call).

Display Status Symbols Menu Entries (Use With Menu Navigation)
mReceiving an individual call
pThe radio is in the view or program mode;
On Steady = view mode; Flashing =
program mode
sReceived signal strength for the current
site (trunking only). The more stripes inthe
symbol, the stronger the signal.
bFlashes when the battery is low.
rYou are talking directly to another radio or
through a repeater; On = direct;
Off = repeater
CThis channel is being monitored.
cYour radio is in secure operation;
On = secure operation;
Off = clear operation; Flashing =
receiving an encrypted voice call
TThe radio is scanning a scan list
SPriority 1 Channel during scan
SPriority 2 Channel during scan
Entry Menu Selection Page
BATT Smart Battery 15
CALL Private Call 53
CHAN Select a Channel 21
CLCK Set the Real Time Clock 75
DIR Repeater/Direct 62
MUTE Keypad Mute 29
PAGE Call Alert Page 56
PHON Phone 48
PROG Editing 38
Entry Menu Selection Page
PWR TX Power Level 27
RPGM Reprogram Request 68
SCAN Scan On/Off 44
SITE Site Lock 72
STS Status Call 60
TGRP Talkgroup Call 58
VIEW Viewing a List 37
ZONE Zone 20
Menu Navigation
uto find Menu Entry
D, or E, or Fdirectly below
Menu Entry to select
hto exit
vor uto scroll through sub-list
D, or E, or Fdirectly below
Menu Entry to select

ASTRO Digital XTS 5000 Model II i
Contents
Preface .....................................................................inside front cover
Computer Software Copyrights ................................inside front cover
User Safety, Training, and General Information. . . . vii
Compliance with RF Energy Exposure Standards ...........................vii
Operational Instructions and Training Guidelines .....................viii
Electromagnetic Interference/Compatibility ..................................... ix
Facilities ..................................................................................... ix
Aircraft ....................................................................................... ix
Medical Devices ......................................................................... x
Driver Safety ..................................................................................... x
Operational Warnings ...................................................................... xi
Operational Cautions .......................................................................xii
Intrinsically Safe Radio Information .................................................xii
FMRC Approved Equipment ......................................................xii
Repair of FMRC Approved Products ........................................ xv
General Radio Operation . . . . . . . . . . . . . . . . . . . . . . . 1
Notations Used in This Manual .........................................................1
Your XTS 5000 Model II Radio ..........................................................2
Physical Features of the XTS 5000 Model II Radio ..........................3
Programmable Controls ....................................................................3
Display ..............................................................................................4
Backlight .....................................................................................5
Status Symbols ...........................................................................5
Text .............................................................................................7
Menu Entry (Softkey) ..................................................................7
Menu Select Buttons ..................................................................7
Menu Entry Features ..................................................................8
Home Button ...............................................................................8
© 2001 by Motorola, Inc.
Commercial, Government and Industrial
Solutions Sector
8000 W. Sunrise Blvd., Ft. Lauderdale, FL 33322
Printed in U.S.A. 12/01. All Rights Reserved. User Guide
68P81094C26-A
A, Motorola, ASTRO, ASTRO 25, XTS 5000, Private Conversation, and
SmartZone are trademarks of Motorola, Inc.
P25 radios contain technology patented by Digital Voice Systems, Inc.

ii
Contents
Alpha Button ...............................................................................8
4-Way Navigation Button ............................................................8
LED Indicators ...................................................................................9
Alert Tones .......................................................................................10
Standard Accessories ......................................................................13
Battery .......................................................................................13
Smart Battery Condition ............................................................15
Antenna .....................................................................................16
Belt Clip .....................................................................................17
Universal Connector Cover .......................................................18
Radio On and Off .............................................................................19
Turn the Radio On ....................................................................19
Turn the Radio Off ....................................................................19
Zones and Channels .......................................................................20
Select a Zone ............................................................................20
Select a Channel .......................................................................21
Receive / Transmit ...........................................................................23
Without Using the Volume Set and Monitor Buttons .................23
Use the Preprogrammed Volume Set Button ............................23
Use the Preprogrammed Monitor Button ..................................24
Conventional Mode Operation ..................................................25
Common Radio Features. . . . . . . . . . . . . . . . . . . . . . 27
Selectable Power Level ...................................................................27
Use the Menu ............................................................................27
Use the Preprogrammed Transmit Power Level Switch ...........28
Mute or Unmute Keypad Tones .......................................................29
Use the Menu ............................................................................29
Use the Preprogrammed Keypad Mute Button .........................29
Conventional Squelch Operation .....................................................30
Analog Options .........................................................................30
Digital Options ...........................................................................30
PL Defeat .........................................................................................31
Time-out Timer ................................................................................32
Emergency ......................................................................................33
Send an Emergency Alarm .......................................................33
Send an Emergency Call ..........................................................34
Send a Silent Emergency Alarm ...............................................35
Emergency Keep-Alive .............................................................36

ASTRO Digital XTS 5000 Model II iii
Contents
Lists .................................................................................................37
View a List ................................................................................37
Scan List Empty ........................................................................37
Edit a Scan List .........................................................................38
Scan ................................................................................................43
Types of Scan Lists ..................................................................43
Types of Scanning ....................................................................43
Turn Scan On or Off .................................................................44
Delete a Nuisance Channel ......................................................45
Conventional Scan Only ...........................................................46
Telephone Calls (ASTRO 25 Trunking Only) ..................................47
Quick Access (One-Touch) ......................................................47
Answer a Phone Call ................................................................48
Initiate a Phone Call .................................................................48
Select a Phone Number ...........................................................49
Make a Phone Call ..................................................................49
Enhanced Private Conversation Calls (ASTRO 25 Trunking Only) 51
Quick Access (One-Touch) ......................................................51
Answer a Private Call ...............................................................52
Initiate a Private Call .................................................................53
Select an ID Number ................................................................53
Make a Private Call ..................................................................54
Call Alert Paging (ASTRO 25 Trunking Only) .................................55
Quick Access (One-Touch) ......................................................55
Answer a Call Alert Page ..........................................................56
Initiate a Call Alert Page ...........................................................56
Select an ID Number ................................................................56
Send a Call Alert Page .............................................................57
Conventional Talkgroup Calls (Conventional Operation Only) ........58
Select a Talkgroup ....................................................................58
Status Calls (ASTRO 25 Trunking Only) .........................................60
Send a Status Call ....................................................................60
Repeater or Direct Operation ..........................................................62
Smart PTT (Conventional Only) ......................................................64
Special Radio Features. . . . . . . . . . . . . . . . . . . . . . . . 65
Secure Operations ..........................................................................65
Select Secure Transmissions ...................................................65
Select Clear Transmissions ......................................................65

iv
Contents
PTT ID .............................................................................................66
Receive .....................................................................................66
Transmit ....................................................................................66
View Your Radio’s ID Number .........................................................67
Dynamic Regrouping (ASTRO 25 Trunking Only) ...........................68
Reprogram Request ..................................................................68
Select Enable / Disable .............................................................70
Trunking System Controls ...............................................................71
Failsoft ......................................................................................71
Out-of-Range ............................................................................71
Site Lock ...................................................................................72
Site Trunking .............................................................................73
Site View and Change ..............................................................74
Time and Date .................................................................................75
Helpful Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Radio Care ......................................................................................79
Things to Avoid .........................................................................79
Cleaning ....................................................................................80
Handling ....................................................................................80
Service .............................................................................................81
Battery .............................................................................................82
Battery Life ................................................................................82
Charging the Battery .................................................................82
Battery Recycling and Disposal ................................................83
Antenna ...........................................................................................85
Radio Operating Frequencies ...................................................85
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Antennas .........................................................................................87
Batteries ..........................................................................................87
Carry Accessories ...........................................................................88
Belt Clips ...................................................................................88
Belt Loops .................................................................................88
Carry Cases ..............................................................................88
Chargers ..........................................................................................88
Enhanced and Multi-Unit Line Cords ........................................89
Headset / Surveillance Accessories ................................................89
Earpieces...................................................................................89
Headset Accessories ................................................................89

ASTRO Digital XTS 5000 Model II v
Contents
Ear Microphones (Require Radio Interface Module) ................90
Radio Interface Modules for Ear Microphones .........................90
Remote Speaker and Public Safety Microphones ....................90
Vehicular Adapters ..........................................................................90
Accessories ..............................................................................90
Allied Models ............................................................................91
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Commercial Warranty. . . . . . . . . . . . . . . . . . . . . . . . . 97
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

vi
Contents
Notes

ASTRO Digital XTS 5000 Model II vii
User Safety, Training, and General
Information
READ THIS IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION BEFORE USING YOUR MOTOROLA
HANDHELD PORTABLE TWO-WAY RADIO
The information provided in this document supersedes the general
safety information contained in user guides published prior to June
2001. For information regarding radio use in a hazardous atmosphere
please refer to the Factory Mutual (FM) Approval Manual Supplement
or Instruction Card, which is included with radio models that offer this
capability.
Compliance with RF Energy Exposure
Standards
Your Motorola two-way radio is designed and tested to comply with a
number of national and international standards and guidelines (listed
below) regarding human exposure to radio frequency electromagnetic
energy. This radio complies with the IEEE (FCC) and ICNIRP
exposure limits for occupational/controlled RF exposure environment
at duty cycles of up to 50% talk-50% listen and should be used for
occupational use only. In terms of measuring RF energy for
compliance with the FCC exposure guidelines, your radio radiates
measurable RF energy only while it is transmitting (during talking), not
when it is receiving (listening) or in standby mode. Note that the
approved, supplied batteries for this radio are rated for a 5-5-90 duty
cycle (5% talk-5% listen - 90% standby), even though this radio
complies with the FCC occupational exposure limits at duty cycles of
up to 50% talk.
Your Motorola two-way radio complies with the following RF
energy exposure standards and guidelines:
• United States Federal Communications Commission, Code of
Federal Regulations; 47CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992

viii
User Safety, Training, and General Information
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-
1999 Edition
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
• ANATEL, Brasil Regulatory Authority, Resolution 256 (April 11,
2001) "additional requirements for SMR, cellular and PCS
product certification."
Operational Instructions and Training Guidelines
To ensure optimal performance and compliance with
the occupational/controlled environment RF energy
exposure limits in the above standards and guidelines,
users should transmit no more than 50% of the time
and always adhere to the following procedures:
Transmit and Receive
•To transmit (talk), push the Push-To-Talk (PTT) button; to
receive, release the PTT button.
Hand-held radio operation
•Hold the radio in a vertical position with the microphone
one to two inches (2.5 to 5 cm) away from the lips.
Body-worn operation
•Always place the radio in a Motorola approved clip, holder,
holster, case, or body harness for this product. Use of non-
Motorola-approved accessories may exceed FCC RF exposure
guidelines.
• If you do not use a Motorola approved body-worn accessory
and are not using the radio in the intended use position in front

ASTRO Digital XTS 5000 Model II ix
User Safety, Training, and General Information
of the face, then ensure the antenna and the radio are kept 2.5
cm (one inch) from the body when transmitting.
Antennas & Batteries
•Use only Motorola approved supplied antenna or Motorola
approved replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the radio and may
violate FCC regulations.
•Use only Motorola approved, supplied batteries or
Motorola approved replacement batteries. Use of non-
Motorola-approved antennas or batteries may exceed FCC RF
exposure guidelines.
Approved Accessories
• For a list of Motorola approved accessories see the appendix of
this user manual or visit the following website which lists
approved accessories:
http://www.motorola.com/cgiss/portables/xts5000.shtml
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts,
turn off your radio in any facility where posted notices instruct you to
do so. Hospitals or health care facilities may be using equipment that
is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your radio when on board an
aircraft. Any use of a radio must be in accordance with applicable
regulations per airline crew instructions.

x
User Safety, Training, and General Information
Medical Devices
Pacemakers
The Advanced Medical Technology Association (AdvaMed)
recommends that a minimum separation of 6 inches (15 centimeters)
be maintained between a handheld wireless radio and a pacemaker.
These recommendations are consistent with those of the U.S. Food
and Drug Administration.
Persons with pacemakers should:
• ALWAYS keep the radio more than 6 inches (15 centimeters)
from their pacemaker when the radio is turned ON.
• not carry the radio in the breast pocket.
• use the ear opposite the pacemaker to minimize the potential
for interference.
• turn the radio OFF immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless radios may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded
from RF energy. Your physician may be able to assist you in obtaining
this information.
Driver Safety
Check the laws and regulations on the use of radios in the area where
you drive. Always obey them.
When using your radio while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if
driving conditions so require.

ASTRO Digital XTS 5000 Model II xi
User Safety, Training, and General Information
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable radio in the area over an air
bag or in the air bag deployment area. Air bags
inflate with great force. If a portable radio is placed
in the air bag deployment area and the air bag
inflates, the radio may be propelled with great
force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your radio prior to entering any area with a
potentially explosive atmosphere, unless it is a
radio type especially qualified for use in such
areas as “Intrinsically Safe” (for example, Factory
Mutual, CSA, UL, or CENELEC). Do not remove,
install, or charge batteries in such areas. Sparks in
a potentially explosive atmosphere can cause an
explosion or fire resulting in bodily injury or even
death.
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or storage
facilities, areas where the air contains
chemicals or particles, such as grain, dust
or metal powders, and any other area where
you would normally be advised to turn off
your vehicle engine. Areas with potentially
explosive atmospheres are often but not
always posted.
Blasting Caps and Blasting Areas
To avoid possible interference with blasting
operations, turn off your radio when you are near
electrical blasting caps, in a blasting area, or in
areas posted: “Turn off two-way radio.” Obey all
signs and instructions.
!
W A R N I N G
!

xii
User Safety, Training, and General Information
Operational Cautions
Intrinsically Safe Radio Information
FMRC Approved Equipment
Anyone intending to use a radio in a location where hazardous
concentrations of flammable materials exist (hazardous atmosphere)
is advised to become familiar with the subject of intrinsic safety and
with the National Electric Code NFPA 70 (National Fire Protection
Association) Article 500 (hazardous [classified] locations).
An Approval Guide, issued by Factory Mutual Research Corporation
(FMRC), lists manufacturers and the products approved by FMRC for
use in such locations. FMRC has also issued a voluntary approval
standard for repair service (“Class Number 3605”).
Antennas
Do not use any portable radio that has a damaged
antenna. If a damaged antenna comes into contact
with your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or
other container with metal objects.
!
C a u t i o n

ASTRO Digital XTS 5000 Model II xiii
User Safety, Training, and General Information
FMRC Approval labels are attached to the radio to
identify the unit as being FM Approved for specified
hazardous atmospheres. This label specifies the
hazardous Class/Division/Group along with the part
number of the battery that must be used. Depending on
the design of the portable unit, this FM label can be
found on the back or the bottom of the radio housing.
The FM Approval mark is shown here.
FM
APPROVED

xiv
User Safety, Training, and General Information
Radios must ship from the Motorola manufacturing facility with the
hazardous atmosphere capability and FM Approval labeling. Radios
will not be “upgraded” to this capability and labeled in the field.
A modification changes the unit’s hardware from its original design
configuration. Modifications can only be made by the original product
manufacturer at one of its FMRC-audited manufacturing facilities.
• Do not operate radio communications
equipment in a hazardous atmosphere unless it
is a type especially qualified (for example,
FMRC Approved) for such use. An explosion or
fire may result.
• Do not operate an FMRC Approved Product in a
hazardous atmosphere if it has been physically
damaged (for example, cracked housing). An
explosion or fire may result.
• Do not replace or charge batteries in a
hazardous atmosphere. Contact sparking may
occur while installing or removing batteries and
cause an explosion or fire.
• Do not replace or change accessories in a
hazardous atmosphere. Contact sparking may
occur while installing or removing accessories
and cause an explosion or fire.
• Do not operate an FMRC Approved Product unit
in a hazardous location with the accessory
contacts exposed. Keep the connector cover in
place when accessories are not used.
• Turn a radio off before removing or installing a
battery or accessory.
• Do not disassemble an FMRC Approved
Product unit in any way that exposes the
internal electrical circuits of the unit.
!
W A R N I N G
!

ASTRO Digital XTS 5000 Model II xv
User Safety, Training, and General Information
Repair of FMRC Approved Products
REPAIRS FOR MOTOROLA PRODUCTS WITH FMRC APPROVAL
ARE THE RESPONSIBILITY OF THE USER.
You should not repair or relabel any Motorola-manufactured
communication equipment bearing the FMRC Approval label (“FMRC
Approved Product”) unless you are familiar with the current FMRC
Approval standard for repairs and service (“Class Number 3605”).
You may want to consider using a repair facility that operates under
3605 repair service approval.
FMRC’s Approval Standard Class Number 3605 is subject to change
at any time without notice to you, so you may want to obtain a current
copy of 3605 from FMRC. Per the December 1994 publication of
3605, some key definitions and service requirements are as follows:
• Failure to use an FMRC Approved Product unit
with an FMRC Approved battery or FMRC
Approved accessories specifically approved for
that product may result in the dangerously
unsafe condition of an unapproved radio
combination being used in a hazardous
location.
• Unauthorized or incorrect modification of an
FMRC Approved Product unit will negate the
Approval rating of the product.
• Incorrect repair or relabeling of any FMRC
Approved Product unit could adversely affect
the Approval rating of the unit.
• Use of a radio that is not intrinsically safe in a
hazardous atmosphere could result in serious
injury or death.
!
W A R N I N G
!
!
W A R N I N G
!

xvi
User Safety, Training, and General Information
Repair
A repair constitutes something done internally to the unit that would
bring it back to its original condition—Approved by FMRC. A repair
should be done in an FMRC Approved facility.
Items not considered as repairs are those in which an action is
performed on a unit which does not require the outer casing of the
unit to be opened in a manner which exposes the internal electrical
circuits of the unit. You do not have to be an FMRC Approved Repair
Facility to perform these actions.
Relabeling
The repair facility shall have a method by which the replacement of
FMRC Approval labels are controlled to ensure that any relabeling is
limited to units that were originally shipped from the Manufacturer
with an FM Approval label in place. FMRC Approval labels shall not
be stocked by the repair facility. An FMRC Approval label shall be
ordered from the original manufacturer, as needed, to repair a specific
unit. Replacement labels may be obtained and applied by the repair
facility, provided there is satisfactory evidence that the unit being
relabeled was originally an FMRC Approved unit. Verification may
include, but is not limited to: a unit with a damaged Approval label, a
unit with a defective housing displaying an Approval label, or a
customer invoice indicating the serial number of the unit and
purchase of an FMRC Approved model.
Do Not Substitute Options or Accessories
The Motorola communications equipment certified by Factory Mutual
is tested as a system and consists of the FM Approved portable, FM
Approved battery, and FM Approved accessories or options, or both.
This FM Approved portable and battery combination must be strictly
observed. There must be no substitution of items, even if the
substitute has been previously Approved with a different Motorola
communications equipment unit. Approved configurations are listed in
the FM Approval Guide published by FMRC, or in the product FM
Supplement. This FM Supplement is shipped from the manufacturer
with the FM Approved radio and battery combination. The Approval