Motorola APX 2000 User manual

APX 2000
APX™ TWO-WAY RADIOS
APX 2000
MODEL 1
USER GUIDE
APX2000_M1_Front_Cover.fm Page 1 Wednesday, March 27, 2013 7:19 PM

English
m
ASTRO®APX™ 2000 Series
Digital Portable Radios
Quick Reference Card
RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using
the radio, read the RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios which contains important
operating instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards and
Regulations.
Radio Controls
Radio On/Off
Zones and Channels
Receiving and Transmitting
Sending an Emergency Alarm
* Default emergency button press timer is set
to 1 second. This timer is programmable, see
page 36 in the user guide for details.
To exit emergency at any time, press and hold
the Emergency button.
Antenna
Accessory
Connector
Multi-Function Knob
(MFK):
Primary Feature:
_________________
Secondary Feature:
_________________
Battery
Microphone
•On – Press and hold the MFK until the display
lights up.
•Off – Press and hold the MFK until you see
Power off?, then press Menu Select button
below Yes.
•Zone – Zone scroll to desired zone.
•Channel – Channel scroll to desired channel.
Top Lightbar
Side Button 1
__________
PTT Button
Top Side
(Select)
Button
__________ Main
Speaker
Microphone
Side Button 2
__________
LED
Menu Select
Buttons
Main Display
Top (Orange)
Button
__________
1Select zone/channel.
2Listen for a transmission.
OR
Press and hold Volume Set button.
OR
Press Monitor button and listen for activity.
3Adjust volume, if necessary.
4Press the PTT button to transmit; release to
receive.
1Press and hold the Emergency button*.
2The display shows Emergency and the
current zone/channel. Radio sounds a short,
medium-pitched tone, and the LED blinks red
momentarily.
3When acknowledgment is received, you hear
four beeps; alarm ends; and radio exits
emergency.
*PMLN6231B*
PMLN6231B
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and
are used under license. All other trademarks are the property of their respective owners. © 2012–2013 by Motorola Solutions, Inc. All Rights Reserved. 11/13
1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
APX_2000_M1_Global.book Page 3 Thursday, November 7, 2013 4:26 PM

English
Sending an Emergency Call
To exit emergency at any time, press and hold
the Emergency button.
Sending a Silent Emergency Call
To exit emergency at any time, press and hold
the Emergency button.
Display Status Icons
1Press the Emergency button.
2Press and hold the PTT button. Speak clearly
into the microphone.
3Release the PTT button to end call.
4Press and hold Emergency button to exit
emergency.
1Press the Emergency button.
2The display does not change; the LED does
not light up, and there is no tone.
3Silent emergency continues until you:
Press and hold the Emergency button to exit
emergency state.
OR
Press and release the PTT button to exit the
Silent Emergency Alarm mode and enter
regular dispatch or Emergency Call mode.
Receiving a call or data
Transmitting a call or data
Blinks when the battery is low.
The more stripes, the stronger the
signal strength for the current site
(trunking only).
Direct radio to radio communication or
connected through a repeater.
On = Direct
Off = Repeater
This channel is being monitored.
L= Radio is set at Low power.
H= Radio is set at High power.
Scanning a scan list.
Blinking dot = Detects activity on the
Priority-One Channel
during scan.
Steady dot = Detects activity on the
Priority-Two Channel
during scan.
The vote scan feature is enabled.
On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
voice call.
u
t
8
V
O
M
HOR .
i
j
k
m
On = User is currently associated with
the radio.
Off = User is currently not associated
with the radio.
Blinking = Device registration or user
registration with the server failed due
to an invalid username or pin.
Data activity is present.
n
o
APX_2000_M1_Global.book Page 4 Thursday, November 7, 2013 4:26 PM

Contents
Declaration of Conformity......................... 6
Important Safety Information..........8
Software Version..............................9
Notice to Users (FCC and Industry
Canada)......................................................9
Consignes de sécurité
importantes.................................10
Version logicielle........................... 11
Avis aux utilisateurs (FCC et Industrie
Canada)....................................................11
Computer Software Copyrights....12
Documentation Copyrights...........13
Disclaimer.......................................14
Getting Started............................... 15
How to Use This Guide..................................15
Notations Used in This Manual......................15
Additional Performance Enhancement.......... 15
Dynamic System Resilience (DSR).... 15
CrossTalk Prevention..........................15
Conventional Talkgroup and Radio
Scan Enhancements......................16
What Your Dealer/System Administrator
Can Tell You.............................................16
Preparing Your Radio for Use.......17
Charging the Battery......................................17
Attaching the Battery..................................... 17
Attaching the Antenna................................... 18
Removing and Attaching the Accessory
Connector Cover...................................... 19
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Attaching the Belt Clip................................... 20
Turning On the Radio.................................... 20
Adjusting the Volume.....................................21
Identifying Radio Controls............ 23
Radio Parts and Controls...............................23
Programmable Features................................24
Assignable Radio Functions............... 24
Assignable Settings or Utility
Functions....................................... 26
Accessing the Preprogrammed Functions.....26
Menu Select Buttons...........................27
Multi-Function Knob (MFK).................27
Push-To-Talk (PTT) Button............................28
Identifying Status Indicators.........29
Status Icons...................................................29
LED Indicator.................................................31
Top Lightbar Indicator....................................32
Intelligent Lighting Indicators......................... 33
Alert Tones.................................................... 34
Phone Call Displays and Alerts..................... 37
General Radio Operation...............38
Selecting a Zone............................................38
Selecting a Radio Channel............................ 38
Mode Select Feature..................................... 39
Saving a Zone and a Channel to a
Softkey...........................................39
Saving a Zone and a Channel to a
Button............................................ 39
Receiving and Responding to a Radio Call... 40
Receiving and Responding to a
Talkgroup Call................................40
Receiving and Responding to a
Private Call (Trunking Only)...........40
Receiving and Responding to a
Telephone Call (Trunking Only).....41
Switching Between Repeater or Direct
Operation Button...................................... 42
Monitor Feature............................................. 42
Monitoring a Channel..........................42
Monitoring Conventional Mode........... 43
Advanced Features........................44
Advanced Call Features................................ 44
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Selective Call (ASTRO
Conventional Only)........................ 44
Responding to the Dynamic
Regrouping Feature (Trunking
Only).............................................. 44
Scan Lists...................................................... 45
Viewing a Scan List.............................46
Viewing and Changing the Priority
Status.............................................46
Scan...............................................................46
Turning Scan On or Off.......................46
Making a Dynamic Priority Change
(Conventional Scan Only)..............47
Deleting a Nuisance Channel............. 47
Restoring a Nuisance Channel........... 48
Call Alert Paging............................................48
Receiving a Call Alert Page................ 48
Emergency Operation....................................48
Sending an Emergency Alarm............ 49
Sending an Emergency Call
(Trunking Only).............................. 50
Sending an Emergency Alarm with
Emergency Call............................. 50
Sending a Silent Emergency Alarm.... 51
Change of Channels during
Emergency.....................................51
Emergency Keep-Alive Feature..........52
Fireground (Conventional Only).....................52
Entering Fireground Zone Channel.....53
Responding to Evacuation Indicator... 53
Automatic Registration Service (ARS)...........54
Selecting or Changing the ARS
Mode..............................................54
Secure Operations.........................................55
Selecting Secure Transmissions.........55
Selecting Clear Transmissions........... 55
Managing Encryption.......................... 55
Trunking System Controls............................. 57
Using the Failsoft System................... 57
Out-of-Range Radio............................58
Site Trunking Feature......................... 58
Locking and Unlocking a Site..............58
Site Display and Search Button.......... 59
Programming Over Project 25 (POP 25)
(ASTRO 25 and ASTRO Conventional)... 59
Responding to the Notification of
Upgrade......................................... 60
Voice Announcement.....................................60
Site Selectable Alerts (ASTRO 25)................61
Utilities........................................................... 62
Selecting the Power Level.................. 62
Enabling and Disabling the Radio
Alias............................................... 62
Controlling the Display Backlight........ 63
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Locking and Unlocking the Controls... 63
Turning the Controls and Buttons
Tones On or Off............................. 63
Turning Voice Mute On or Off.............64
Using the Time-Out Timer...................64
Using Conventional Squelch
Operation Features........................65
Using the PL Defeat Feature.............. 65
Digital PTT ID Support........................66
Smart PTT Feature (Conventional
Only).............................................. 66
Viewing the IP Address.......................66
Transmit Inhibit................................... 67
Helpful Tips.................................... 69
Radio Care.....................................................69
Cleaning Your Radio...........................69
Proper Ways to Handle the Radio...... 70
Radio Service and Repair...................70
Battery Care...................................................70
Battery Charge Status.........................70
Battery Recycling and Disposal.......... 71
Accessories....................................72
Maritime Radio Use in the VHF
Frequency Range....................... 73
Special Channel Assignments.......................73
Emergency Channel........................... 73
Operating Frequency Requirements..............73
Declaration of Compliance for the Use of
Distress and Safety Frequencies..............76
Technical Parameters for Interfacing
External Data Sources..............................76
Glossary..........................................77
Limited Warranty............................82
MOTOROLA COMMUNICATION
PRODUCTS............................................. 82
I. WHAT THIS WARRANTY COVERS
AND FOR HOW LONG:........................... 82
II. GENERAL PROVISIONS:......................... 83
III. STATE LAW RIGHTS:..............................83
IV. HOW TO GET WARRANTY SERVICE:...83
V. WHAT THIS WARRANTY DOES NOT
COVER:....................................................84
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VI. PATENT AND SOFTWARE
PROVISIONS:.......................................... 84
VII. GOVERNING LAW:.................................86
VIII. For Australia Only:..................................86
Contents
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Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 2000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Declaration of Conformity
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Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with
Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
7
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Important Safety Information
RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure
and Product Safety Guide for Portable Two-Way
Radios which contains important operating
instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas, batteries,
and other accessories, visit the following website:
http://www.motorolasolutions.com/APX
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
This radio transmitter has been approved by Industry
Canada to operate with Motorola-approved antenna
with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Important Safety Information
8
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Software Version
All the features described in the following sections are
supported by the radio's software version R13.00.00
or later.
See Accessing the Radio Information to determine
your radio software version.
Check with your dealer or system administrator for
more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules
and RSS 210 of the Industry Canada rules per the
following conditions:
• This device may not cause harmful interference.
• This device must accept any interference
received, including interference that may cause
undesired operation.
• Changes or modifications made to this device, not
expressly approved by Motorola, could void the
user's authority to operate this equipment.
Software Version
9
English

Consignes de sécurité importantes
Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit
ATTENTION!
Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le
guide Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit, qui
contient d'importantes instructions de fonctionnement
pour une utilisation sécuritaire et des informations sur
l'exposition aux fréquences radioélectriques, dans le
but d’assurer votre conformité aux normes et
règlements en vigueur.
Visitez le site Web suivant pour obtenir la liste des
antennes, des batteries et des autres accessoires
approuvés par Motorola :
http://www.motorolasolutions.com/APX
Selon la réglementation d'Industrie Canada, cet
émetteur radio ne peut être utilisé qu'avec une
antenne dont le type et le gain maximal (ou minimal)
sont approuvés par Industrie Canada pour cet
émetteur. Afin de limiter les interférences radio pour
les autres utilisateurs, le type et le gain de l'antenne
doivent être choisis de façon à ce que la puissance
isotrope rayonnée équivalente (P.I.R.E.) ne soit pas
plus forte qu'il ne le faut pour établir la
communication.
Cet émetteur radio a été approuvé par Industrie
Canada pour utilisation avec une antenne approuvée
par Motorola offrant le gain maximal autorisé et
l'impédance requise pour le type d'antenne indiqué. Il
est strictement interdit d'utiliser avec cet appareil tout
type d'antenne ne figurant pas dans cette liste et
présentant un gain supérieur au maximum indiqué
pour le type.
Consignes de sécurité importantes
10
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Version logicielle
Toutes les fonctions décrites dans les sections
suivantes sont prises en charge par la version
R13.00.00 ou les versions ultérieures du logiciel de la
radio.
Pour obtenir davantage de renseignements à propos
des fonctions prises en charge, adressez-vous à
votre détaillant ou à votre administrateur de système.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la Partie 15 des
règlements de la FCC et RSS 210 du règlement
d'Industrie Canada selon les conditions énumérées
ci-dessous:
• Ce dispositif ne doit pas causer d'interférences
nuisibles.
• Cet appareil doit accepter toute interférence
reçue, y compris les interférences qui peuvent
perturber le fonctionnement.
• Les changements ou les modifications apportées
à ce dispositif, non expressément approuvées par
Motorola, peuvent annuler le droit de l'utilisateur à
utiliser cet équipement.
Version logicielle
11
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Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs
stored in semiconductor memories or other media.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products
described in this manual may not be copied,
reproduced, modified, reverse-engineered, or
distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of Motorola, except for the normal non-
exclusive license to use that arises by operation of
law in the sale of a product.
Computer Software Copyrights
12
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Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for
any purpose without the express written permission of
Motorola.
Documentation Copyrights
13
English

Disclaimer
The information in this document is carefully
examined, and is believed to be entirely reliable.
However, no responsibility is assumed for
inaccuracies. Furthermore, Motorola reserves the
right to make changes to any products herein to
improve readability, function, or design. Motorola
does not assume any liability arising out of the
applications or use of any product or circuit described
herein; nor does it cover any license under its patent
rights, nor the rights of others.
Disclaimer
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Getting Started
How to Use This Guide
This User Guide covers the basic operation of the
APX Portables.
However, your dealer or system administrator may
have customized your radio for your specific needs.
Check with your dealer or system administrator for
more information.
Notations Used in This Manual
Throughout the text in this publication, you will notice
the use of Warning, Caution, and Note. These
notations are used to emphasize that safety hazards
exist, and the care that must be taken or observed.
Warning: An operational procedure, practice,
or condition and so on, which may result in
injury or death if not carefully observed.
Caution: An operational procedure, practice,
or condition and so on, which may result in
damage to the equipment if not carefully
observed.
Note: An operational procedure, practice, or condition
and so on, which is essential to emphasize.
Additional Performance Enhancement
The following performance enhancements are some
of the latest creations designed to enhance the
security, quality and efficiency of the radios.
Dynamic System Resilience (DSR)
DSR ensures the radio system is seamlessly
switched to a backup master site dynamically in case
of system failure. DSR also provides additional
indication e.g. failure detection, fault recovery, and
redundancy within the system to address to the user
in need. Mechanisms related to the Integrated Voice
and Data (IV&D) or data centric are all supported by
DSR.
CrossTalk Prevention
This feature prevents crosstalk scenario from
happening, especially when a wideband antenna is
used. This feature allows the adjustment of the
Trident Transmitting SSI clock rate in the radio to be
Getting Started
15
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varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio
frequency interfering spurs and prevents the issues of
crosstalk.
Conventional Talkgroup and Radio Scan
Enhancements
A few enhancements have been made to the
Conventional Talkgroup at the system. These
enhancements improve the Scan feature operation
significantly when multiple agencies are using a
single conventional radio frequency channel. These
enhancements allow users to use Selective Squelch
to operate on only the subset of talkgroups that are
relevant to the users rather than all talkgroups on the
channel. These Scan improvements have been made
to eliminate the audio holes that were present and to
turn on the busy LED when activity is present on the
channel. Mixed Vote Scan and Standard
Conventional Scan configurations are supported.
Priority Operation is also supported.
Up to 30 different talkgroups can be supported using
conventional channels. A maximum of four talkgroups
can be supported when Vote Scan channels are
being used.
Smart PTT is supported with this enhancement as
Smart PTT prevents users from transmitting while
other users are on the channel.
Note: User Selectable Talkgroups are not compatible
with this Conventional Talkgroup Enhancement.
What Your Dealer/System Administrator Can
Tell You
Check with your dealer or system administrator for
the correct radio settings, if the radio is to be
operated in extreme temperatures (less than -30 °C
or more than +60 °C), to ensure proper top and front
display operation.
You can consult your dealer or system administrator
about the following:
• Is your radio programmed with any preset
conventional channels?
• Which buttons have been programmed to access
other features?
• What optional accessories may suit your needs?
Getting Started
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