Motorola XT420 User manual

XT420 Non-Display Model
User Guide
Two-Way Radios

Open Source Software Legal Notices:
This Motorola product contains Open Source Software. For information regarding
licenses, acknowledgements, required copyright notices and other usage terms,
refer to the documentation for this Motorola product at:
http://businessonline.motorolasolutions.com
Go to: Resource Center > Product Information > Manual > Accessories.

English
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CONTENTS
CONTENTS
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Computer Software Copyrights . . . . . . . . . .4
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Batteries and Chargers Safety
Information. . . . . . . . . . . . . . . . . . . . . . . . . . .6
Operational Safety Guidelines. . . . . . . . . . . . .7
Radio Overview . . . . . . . . . . . . . . . . . . . . . . .8
Parts Of The Radio . . . . . . . . . . . . . . . . . . . . .8
On/Off/Volume Knob. . . . . . . . . . . . . . . . .9
Channel Selector Knob. . . . . . . . . . . . . . .9
Accessory Connector . . . . . . . . . . . . . . . .9
Model Label . . . . . . . . . . . . . . . . . . . . . . .9
Microphone . . . . . . . . . . . . . . . . . . . . . . . .9
Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . .9
LED Indicator . . . . . . . . . . . . . . . . . . . . . .9
Side Buttons . . . . . . . . . . . . . . . . . . . . . . .9
The Lithium-Ion (Li-Ion) Battery . . . . . . . .9
Batteries and Chargers. . . . . . . . . . . . . . . .11
Battery Features And Charging Options . . . .11
About the Li-Ion Battery . . . . . . . . . . . . .11
Installing the Lithium-Ion
(Li-Ion) Battery . . . . . . . . . . . . . . . . . . 12
Removing the Lithium-Ion
(Li-Ion) Battery . . . . . . . . . . . . . . . . . . 12
Power Supply and Drop-in
Tray Charger . . . . . . . . . . . . . . . . . . . 13
Holster . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging with the Drop-in
Tray Charger (SUC). . . . . . . . . . . . . . 14
Drop-in Tray Charger LED Indicators . . 16
Estimated Charging Time . . . . . . . . . . . 17
Multi-Unit Charger LED Indicators . . . . . 19
Getting Started . . . . . . . . . . . . . . . . . . . . . . 20
Turning radio ON/OFF . . . . . . . . . . . . . . . . . 20
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . 20
Selecting a Channel . . . . . . . . . . . . . . . . . . . 20
Talking and Monitoring. . . . . . . . . . . . . . . . . 20
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . 21
Talk Range. . . . . . . . . . . . . . . . . . . . . . . . . . 22
Radio LED Indicators . . . . . . . . . . . . . . . . . . 23
Hands-Free Use/VOX . . . . . . . . . . . . . . . . . 24
With Compatible VOX
Accessories . . . . . . . . . . . . . . . . . . . . 24
Setting iVOX Sensitivity . . . . . . . . . . . . . 24

English 2
CONTENTS
Hands Free without Accessories
(iVOX) . . . . . . . . . . . . . . . . . . . . . . . . .25
Microphone Gain. . . . . . . . . . . . . . . . . . .25
Toggle Voice Prompt in User Mode . . . .25
Power Up - Tone Mode. . . . . . . . . . . . . .25
Reset to Factory Defaults . . . . . . . . . . . .25
Programming Features. . . . . . . . . . . . . . . .26
Advanced Configuration Mode . . . . . . . . . . .26
Entering Advanced Configuration
Mode . . . . . . . . . . . . . . . . . . . . . . . . . .27
Entering Frequencies Values . . . . . . . . .27
Reading CTCSS / DPL Values . . . . . . . .28
Reading Auto-Scan Values. . . . . . . . . . .28
Saving Settings. . . . . . . . . . . . . . . . . . . .28
Programming Values Example . . . . . . . . . . .30
Example of Programming
a Frequency . . . . . . . . . . . . . . . . . . . .30
Example of Programming
a Code . . . . . . . . . . . . . . . . . . . . . . . .31
Example of Programming
Auto-Scan . . . . . . . . . . . . . . . . . . . . . .31
Other Programming Features . . . . . . . . . . . .32
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Editing Scan List . . . . . . . . . . . . . . . . . . 32
Nuisance Channel Delete . . . . . . . . . . . 33
Customer Programming Software
(CPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time-Out Timer . . . . . . . . . . . . . . . . . . . 34
Call Tones . . . . . . . . . . . . . . . . . . . . . . . 34
Scramble . . . . . . . . . . . . . . . . . . . . . . . . 34
Reverse Burst . . . . . . . . . . . . . . . . . . . . 35
Cloning Radios. . . . . . . . . . . . . . . . . . . . . . . 36
Cloning with a Multi-Unit Charger
(MUC) . . . . . . . . . . . . . . . . . . . . . . . . 36
CPS and Cloning Cables
(Optional Accessory) . . . . . . . . . . . . . 38
Cloning Radio using the Radio to
Radio (R2R) Cloning Cable
(Optional Accessory) . . . . . . . . . . . . . 39
Cloning using the Customer
Programming Software (CPS) . . . . . . 41
Troubleshooting. . . . . . . . . . . . . . . . . . . . . 42
Use and Care . . . . . . . . . . . . . . . . . . . . . . . 46
Frequency and Code Charts . . . . . . . . . . . 47
CTCSS and PL/DPL Codes . . . . . . . . . . . . . 48
Motorola Limited Warranty . . . . . . . . . . . . 53

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CONTENTS
Accessories . . . . . . . . . . . . . . . . . . . . . . . . .55
Audio Accessories. . . . . . . . . . . . . . . . . . . . .55
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Carry Accessories . . . . . . . . . . . . . . . . . . . . .55

English 4
COMPUTER SOFTWARE
COPYRIGHTS
COMPUTER SOFTWARE
COPYRIGHTS
The Motorola products described in this
manual may include copyrighted Motorola
computer programs stored in semiconductor
memories or other media. Laws in the United
States and other countries preserve for
Motorola certain exclusive rights for
copyrighted computer programs, including, but
not limited to, the exclusive right to copy or
reproduce in any form the copyrighted
computer program. Accordingly, any
copyrighted Motorola computer programs
contained in the Motorola products described in
this manual may not be copied, reproduced,
modified, reverse-engineered, or distributed in
any manner without the express written
permission of Motorola.
Furthermore, the purchase of Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or
otherwise, any license under the copyrights,
patents or patent applications of Motorla,
except for the normal non-exclusive license to
use that arises by operation of law in the sale of
a product.

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SAFETY
SAFETY
PRODUCT SAFETY AND RF
EXPOSURE COMPLIANCE
ATTENTION!
This radio is restricted to occupational use only
to satisfy FCC / ICNIRP RF energy exposure
requirements.
For a list of Motorola-approved antennas,
batteries and other accessories, visit the
following website which lists approved
accessories:
www.motorolasolutions.com/XTseries
Before using this product,
read the operating
instructions and RF energy
awareness information
contained in the Product
Safety and RF Exposure
booklet enclosed with your
radio.
!
C a u t i o n

English 6
BATTERIES AND CHARGERS
SAFETY INFORMATION
BATTERIES AND
CHARGERS SAFETY
INFORMATION
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
• the charger,
• the battery, and
• the radio using the battery
1. To reduce risk of injury, charge only the
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2. Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3. To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4. An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5. To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6. Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7. To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning

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BATTERIES AND CHARGERS
SAFETY INFORMATION
OPERATIONAL SAFETY
GUIDELINES
• Turn the radio OFF when charging battery.
• The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
• Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
• Disconnect charger from line voltage by removing
main plug.
• The outlet to which this equipment is connected
should be nearby and easily accessible.
• In equipment using fuses, replacements must
comply with the type and rating specified in the
equipment instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
• Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.

English 8
RADIO OVERVIEW
RADIO OVERVIEW
PARTS OF THE RADIO
Antenna
Microphone
On/Off/Volume
Knob
LED
Indicator
SB2 - Scan/
Nuisance
Channel Delete
SB1 - Monitor
Battery
Model Label
PTT (Push-To-
Talk) Button
Channel Selector
Knob
Audio Accessory
2 Pin Connector
XT420

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RADIO OVERVIEW
On/Off/Volume Knob
Used to turn the radio ON or OFF and to adjust
the radio’s volume.
Channel Selector Knob
Used to switch the radio to different channels.
Accessory Connector
Used to connect compatible audio accessories.
Model Label
Indicates the model of the radio.
Microphone
Speak clearly into the microphone when
sending a message.
Antenna
For model XT420 the antenna is non-
removable.
LED Indicator
Used to give battery status, power-up status,
radio call information and scan status.
Side Buttons
Push-to-Talk (PTT) Button
• Press and hold down this button to talk, release it
to listen.
Side Button 1 (SB1)
• The Side Button 1 is a general button that can be
configured by the Customer Programming
Software - CPS. The SB1 default setting is
‘Monitor’.
Side Button 2 (SB2)
• The Side Button 2 is a general button that can be
configured by the CPS. The SB2 default setting is
‘Scan/Nuisance Channel Delete’.
The Lithium-Ion (Li-Ion) Battery
XT Series comes with a Standard Capacity
Li-Ion battery. Other batteries may be available.
For more information, see “Battery Features
And Charging Options” on page 11.

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RADIO OVERVIEW
This User Guide covers the XT420 Series
models. The radio’s model is shown on the
bottom of the radio and provides the following
information:
Table 1: XT420 Radio Specifications
Model Frequency
Band
Transmit
Power
(Watts)
Number of
Channels Antenna
XT420 PMR446 0.5 16 Non-removable

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BATTERIES AND CHARGERS
BATTERIES AND
CHARGERS
XT Series radios provide Lithium-Ion batteries
that come in different capacities that defines
the battery life.
BATTERY FEATURES AND CHARGING
OPTIONS
About the Li-Ion Battery
The XT Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.

English 12
BATTERIES AND CHARGERS
Installing the Lithium-Ion (Li-Ion) Battery
1. Turn OFF the radio.
2. With the Motorola logo side up on the battery
pack, fit the tabs at the bottom of the battery
into the slots at the bottom of the radio’s body.
3. Press the top part of the battery towards the
radio until a click is heard.
Note: To learn about the Li-Ion Battery Life
features, refer to “About the Li-Ion Battery”
on page 11
Removing the Lithium-Ion (Li-Ion) Battery
1. Turn OFF the radio.
2. Push down the battery latch and hold it while
removing the battery.
3. Pull the battery away from the radio.
Tabs
Slots
Attach
Press until click
Detach
Press Latch
Table 1: Li-Ion Battery Life with Tx Power
0.5 Watts
Battery Type Battery Save
OFF
Battery
Save ON
Standard 16 Hours 20 Hours
High Capacity N/A N/A

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BATTERIES AND CHARGERS
Power Supply and Drop-in Tray Charger
Your radio comes with one Drop-n Tray
Charger and one Power Supply (also known as
Transformer) and a set of adaptors.
Your Power Supply is capable of switching to
suit any of the adaptors that comes with your
radio package.
The Adaptor you install depends on the region
you’re located.
Once you have identified the Adaptor that
matches your electrical outlet, proceed to
install it as follows:
• Slide down the Adaptor grooves into the
Power Supply until it snaps into place.
• Slide the Adaptor upward to remove.
Note: The adaptor shown in the pictures are for
illustration purposes only. The adaptor you
install may be different.
When acquiring additional Charger or Power
Supply, make sure you have the similar Drop-in
Tray Charger and Power Supply set.
Power Supply
Drop-in Tray Charger
PUSH
PUSH
PUSH
PUSH
Power Supply Power
Supply
Adaptor
Adaptor

English 14
BATTERIES AND CHARGERS
Holster
1. Insert the radio into the base of the holster at an
angle. Press the radio against the back of the
holster until the hooks on the holster are
inserted in the top recesses of the battery..
2. To remove, using the top tab on the holster,
detach the hooks of the holster from the top
recesses of the battery. Slide the radio at an
angle and remove from the holster.
Note: To charge the battery (with the radio
attached), place it in a Motorola approved
Charger or Multi Unit Charger.
Charging with the Drop-in Tray Charger
(SUC)
1. Place the Charger on a flat surface.
2. Insert the connector of the Power Supply into
the port on the side of the Charger.
3. Plug the AC Adaptor into a power outlet.
4. Insert the radio into the Charger with the radio
facing the front, as shown.
Note: When charging a battery attached to a radio,
turn the radio OFF to ensure a full charge.
See “Operational Safety Guidelines” on
page 7 for more information.
Drop-in
Tray
Charger
Port
Drop-in Tray Charger
Power Supply
(Transformer)

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15
BATTERIES AND CHARGERS
Charging A Stand-Alone Battery
To charge only the battery - at step 4 on
page 14, insert the battery into the tray, with the
inside surface of the battery facing the front of
the Drop-in Tray Single Unit Charger as shown
above. Align the slots in the battery with the
alignment ribs in the Drop-in Tray Single Unit
Charger.
Table 2: Motorola Authorized Batteries
Part Number Description
PMNN4434_R Standard Li-Ion Battery
PMNN4453_R High Capacity Li-Ion
Battery

English 16
BATTERIES AND CHARGERS
Drop-in Tray Charger LED Indicators
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
If there is NO LED indication:
Table 3: Charger LED Indicator
Status LED Indicator Comments
Power On Green for approximately 1 second
Charging Steady Red
Charging Complete Steady Green
Battery Fault (*) Red Fast Flash
Waiting to Charge (**) Amber Slow Flash
Battery Level Status
N/A Battery empty
Flash Red 1 Time Battery low
Flash Amber 2 Times Battery medium
Flash Green 3 Times Battery High

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BATTERIES AND CHARGERS
1. Check if the radio with battery, or the battery alone, is inserted correctly. (refer to step 4 of "Charging with the
Drop-in Tray Charger (SUC)" on page 14)
2. Ensure that the power supply cable is securely plugged into the charger socket using an appropriate AC
outlet and there is power to the outlet.
3. Confirm that the battery being used with the radio is listed in Table 2 on page 15.
Estimated Charging Time
The following table provides the estimated charging time of the battery. For more information, see
“Batteries and Chargers Safety Information” on page 6.
Table 4: Battery Estimated Charging Time
Charging Solutions
Estimated Charging Time
Standard Battery High Capacity Battery
Standard ≤4.5 Hours N/A
Rapid ≤2.5 Hours N/A

English 18
BATTERIES AND CHARGERS
Charging a Radio and Battery using
a Multi-Unit Charger - MUC (Optional
Accessory)
The Multi-Unit Charger (MUC) allows drop-in
charging of up to 6 radios or batteries. Batteries
can be charged with the radios or removed and
placed in the MUC separately. Each of the 6
charging pockets can hold a radio (with or
without the Holster) or battery, but not both.
1. Place the MUC on a flat surface.
2. Insert the power cord plug into the MUC’s dual
pin connector at the bottom of the MUC.
3. Plug the power cord into an AC outlet.
4. Turn the radio OFF.
5. Insert the radio or battery into the charging
pocket with the radio or battery facing away
from the contacts.
Note:
• This MUC clones up to 2 radios (2 Source radios
and 2 Target radios). Refer to “Cloning with a
Multi-Unit Charger (MUC)” on page 36 for more
information.
• More information on the MUC’s operation is
available in the Instruction Sheets provided with
the MUC. For more information on the parts and
their part numbers, refer to “Accessories” on
page 55.
Charging Contacts
Charging Indicator
Charging Pocket
Charger Power Receptacle