Motorola TalkaboutT T11 Series User manual


Talkabout®®
Two-Way Radio
T11;
;Series
OWNER’S MANUAL
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Safety and General Information
Caution
Before using this radio, read this booklet which contains
important operating instructions.
For information on product details, brochures, user manuals
and approved accessories. Please refer to
www.motorolasolutions.com.
Compliance with RF Exposure Standards
National and international regulations require manufacturers
to comply with the RF energy exposure limits for portable
two-way radios before they can be marketed. Your Motorola
Solutions two way radio is designed, manufactured, and
tested to comply with all applicable national and international
regulations for human exposure to radio frequency
electromagnetic energy.
RF Energy Exposure Awareness and Control
Information and Operational Instructions for General
Population and Uncontrolled Environment Use
For more information on what RF energy exposure is, see
the following websites:
• https://www.fcc.gov/
• http://www.who.int/peh-emf/project/en/
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11467.html
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
For additional information, see
https://www.motorolasolutions.com/en_us/about/company-
overview/corporate-responsibility/governance-and-
policies.html
Operating Instructions
• Transmit no more than 50% of the time. To transmit (talk),
press the Push-To-Talk (PTT) button. To receive calls,
release the PTT button.
• Hold the radio in a vertical position in front of the face
with the microphone (and other parts of the radio
including the antenna) at least 1 in. (2.5 cm) away from
the nose or lips.
• Antenna should be kept away from the eye.
• When worn on the body, always place the radio in a
Motorola Solutions-approved clip, holder, holster, case, or
body harness for this product.
• DO NOT hold the antenna when the radio is transmitting.
• DO NOT use any portable radio that has a damaged
antenna.
• If a damaged antenna comes into contact with your skin,
minor burn can result.
• To ensure continued compliance with applicable RF
exposure limits, use only Motorola Solutions-approved,
supplied or replacement antennas, batteries, and
accessories.
• For a list of Motorola Solutions-approved accessories
please refer to your user manual or visit
https://www.motorolasolutions.com
Acoustic Safety
Exposure to loud noises from any source for extended
periods of time may temporarily or permanently affect your
hearing. The louder the volume of the radio, the sooner your
hearing will be affected.Hearing damage from loud noise is
sometimes undetectable at first, and can have a cumulative
effect.
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To protect your hearing, follow these precautions:
• Use the lowest volume necessary to do your job.
• Turn up the volume only if you are in noisy surroundings.
• Turn down the volume before putting on a headset or
• headphones.
• Limit the amount of time you use a headset or
headphones at high volume.
• When using the radio without a headset or headphones,
do not place the speaker of the radio directly against
your ear.
Medical Devices
If you use a personal medical device, such as a pacemaker
or hearing aid, consult the manufacturer of your device to
determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this
information.
Holsters Incorporating Magnets
Some Motorola Solutions holsters incorporate strong,
neodymium magnets. If you use a personal medical device,
such as a pacemaker or hearing aid, consult the
manufacturer of your device to determine if it can be used in
close proximity to magnets. Your physician may be able to
assist you in obtaining this information. Also be aware that
magnets can damage other products, including cell phones,
computers, hard drives, and other electronic devices, as well
as credit cards and magnetic media. Keep the holster away
from any mechanical device that could be affected by a
magnetic field. Consult the manufacturer of your product to
determine if your device or product can be used in close
proximity to magnets.
Operational Warnings
The following explains the operational warnings:
For Vehicle With Air Bags
Warning:
• Refer to vehicle manufacturer's manual
prior to installation of electronic
equipment to avoid interference with air
bag wiring.
• DO NOT place a portable radio in the
area over an air bag or in the air bag
deployment area. Air bags inflate with
great force. If a portable radio is placed
in the air bag deployment area and the
air bag inflates, the radio may be
propelled with great force and cause
serious injury to occupants of the
vehicle.
!
W A R N I N G
!
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Potentially Explosive Atmospheres Blasting Caps and Blasting Areas
Batteries
• Charge your battery using the approved Motorola
Solutions charger.
• Connect the charger/power supply to a nearby and easily
accessible power outlet.
• Use the battery in accordance with its water and/or dust
Ingress Protection (IP) rating.
• DO NOT discard your battery into a fire.
• Do not replace the battery in any area labeled
"Hazardous Atmosphere".
• DO NOT disassemble, crush, puncture, shred, or
otherwise attempt to change the form of your battery.
• DO NOT dry a wet or damp battery with an appliance or
heat source, such as a hair dryer or microwave oven.
• DO NOT allow conductive material such as jewelry, keys,
or beaded chains to touch exposed battery terminals.
• Do not dispose of batteries with household waste.
Warning:
• Use of a radio that is not intrinsically
safe in a potentially explosive
atmosphere could result in a serious
injury, or death. You should only use a
certified Intrinsically Safe radio in
potentially explosive atmospheres.
• Explosive atmospheres refer to hazard
classified locations that may contain
hazardous gas, vapors, dusts, such as
fueling areas below decks on boats,
fuel, or chemical transferor storage
facilities, and areas where the air
contains chemicals or particles such as
grain, dust, or metal powders. Areas
with potentially explosive atmospheres
are often, but not always, posted.
• Turn off your radio prior to entering any
area with a potentially explosive
atmosphere unless it is a radio type
specifically certified for use in
hazardous location areas.
• DO NOT remove, install, or charge
batteries in such areas, or remove or
install antennas. Sparks in a potentially
explosive atmosphere can cause an
explosion or fire resulting in bodily injury
or even death.
!
W A R N I N G
!
Warning: To avoid possible interference
with blasting operations, turn off your radio
when you are near electrical blasting caps,
in a blasting area, or in areas posted: "Turn
off two-way radio.” Obey all signs and
instructions.
Use only Motorola Solutions approved
batteries. Risk of explosion if the battery is
replaced by an incorrect type.
!
W A R N I N G
!
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Do Not Substitute Options or Accessories
The Motorola Solutions communications equipment
certified as intrinsically safe by the approving agency (FM,
UL, CSA, CENELEC) is tested as a complete system which
consists of the listed agency approved portable, approved
battery, and approved accessories or options, or both. This
approved portable and battery combination must be strictly
observed. There must be no substitution of items, even if
the substitute has been previously approved with a different
Motorola Solutions communications equipment unit.
Approved configurations are listed by the approving agency
(FM, UL, CSA, CENELEC).
The Intrinsically Safe Approval Label affixed to radio refers
to the intrinsically safe classification of that radio product,
and the approved batteries that can be used with that
system.The manual PN referenced on the Intrinsically Safe
Approval Label identifies the approved accessories and/or
options that can be used with that portable radio unit. Using
a non-Motorola Solutions-intrinsically safe battery and/or
accessory with the Motorola Solutions-approved radio unit
will void the intrinsically safe approval of that radio unit.
European Union (EU) Waste of Electrical and Electronic
Equipment (WEEE) Directive
The European Union's WEEE directive
requires that products sold into EU
countries must have the crossed out trash
bin label on the product (or the package in
some cases). As defined by the WEEE
directive, this cross-out trash bin label
means that customers and end-users in
EU countries should not dispose of
electronic and electrical equipment or
accessories in household waste.
Customers or end-users in EU countries
should contact their local equipment
supplier representative or service centre
for information about the waste collection
system in their country.
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Supplier’s Declaration of Conformity
This declaration is applicable to your radio only if your radio
is labeled with the FCC logo shown below.
Class B Digital Device
For a Class B digital device or peripheral, the
instructions furnished the user shall include the
following or similar statement, placed in a prominent
location in the text of the manual:
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
Supplier’s Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, Il. 60196.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: T110, T110TP, T114, T114TP.
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and
section 15.109(a).
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• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Notice to Users (FCC and Industry
Canada)
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired
operation.
• Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void the
authority of the user to operate this equipment.
Licensing Information
USA (FCC)/CANADA(ISED)
According to FCC Part 95, FRS devices do not require a
license. Use of Motorola Solutions radio in Canada is subject
to the rules and regulations in ISED RSS 210 and do not
require a license.
Changes or modifications not expressly approved by
Motorola Solutions may void the user authority granted by
the FCC or ISED to operate this radio and should not be
made. To comply with FCC or ISED requirements,
transmitter adjustments should be made only by or under the
supervision of a person certified as technically qualified to
perform transmitter maintenance and repairs in the private
land mobile and fixed services as certified by an organization
representative of the user of those services.
Replacement of any transmitter component (crystal,
semiconductor, etc) not authorized by the FCC or ISED
equipment authorization for this radio could violate FCC or
ISED rules.
Note: Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited
Uruguay
Use of GMRS frequencies is subject to the Rules and
Regulations of the Regulatory Unit Communications
Services (URSEC). URSEC requires that all operators using
GMRS frequencies obtain a permit before operating their
equipment. The authorization shall depend on the channel
availability at the time the authorization is requested. To
obtain a permit from URSEC, consult your local URSEC
office for more information: www.ursec.gub.uy.
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Mexico, Panama, and Paraguay
Mexico, the Republic of Panama, and Paraguay do not
require authorization to use FRS radio equipment
frequencies.
Brazil
The frequency general use is subject to the Resolution nº
680 and to the Act nº 14448, Item 15 - Radio Communication
Equipment of General Use. It is not required to use license in
Brazil. See the Anatel site for more information:
http://www.anatel.gov.br.
Note: Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited.
Radio 462-467 MHz
This equipment has no rights to the protection against
harmful interference and it cannot cause interferences to the
duly authorized systems.
Personalization Stickers
Stickers are provided in order to personalize and keep track
of radios. Use permanent marker for the blank stickers.
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Radio Control Buttons Radio Display
Antenna
Volume/Scroll
Speaker
Call Tone/
Lock
Menu/Power
Button
PTT Button
Easy
Pairing
Button
Microphone
1. Keypad Lock
2. Easy Pairing
3. Mute
4. Scan Indicator
5. Battery Level Meter
6. Transmit
7. Receive
8. Channel Indicator
2
7
6
5
1
34
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Getting Started
Installing the Batteries
1. Turn the radio off.
2. Press the tab at the bottom of the compartment door to
remove the battery compartment door.
3. Remove the door.
4. Insert three AAA batteries into the battery compartment.
5. Replace the battery compartment door.
Battery Level and Low Battery Alert
Removing the Alkaline Batteries
1. Turn the radio off.
2. With the back of the radio facing you, lift the battery cover
latch and remove the cover.
3. Remove each alkaline battery.
4. Close the battery cover.
Note:
• Exercise care when removing AAA batteries. Do not use
sharp or conductive tools to remove either of these
batteries.
• Remove the batteries before storing your radio for
extended periods of time. Batteries corrode over time and
may cause permanent damage to your radio.
Attaching the Belt Clip
1. Attach the belt clip to the back of the radio until the clip
clicks in place.
2. Attach the belt clip to pocket or belt strap until the clip
clicks in place.
Removing the Belt Clip
1. Pull the release tab on top of the belt clip to release the
latch.
2. Push the belt clip with the other hand towards the top of
radio.
Basic Radio Operations
Read this reference guide completely before attempting to
operate the unit.
Turning Your Radio On/Off
Press and hold the /button to turn your radio
on/off.
Adjusting the Volume
1. Adjust the volume by pressing the and buttons.
2. When the volume reached level 0, the icon appears
permanently on screen.
This icon will show when battery is low and
will blink when battery is extremely low.
Replace the batteries immediately.
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Adjusting the Sound (Key Beeps)
Your radio emits a beep each time one of the buttons is
pressed (except the PTT button).
Press and hold the button while turning the radio on to
switch the sound off.
To turn this sound on, turn the radio off and on again without
pressing the button.
Selecting a Channel
In order to speak to someone, both your radios must be set
to the same channel.
To select a channel:
1. Press / button until the Channel number starts to
flash.
2. Press or button to the required channel. An
extended press of or button allows you to scroll
through the channel.
3. Press PTT button to confirm the selection or /
button to continue setup.
Talking and Listening
To communicate, all radios in your group must be set to the
same channel.
1. To talk, press and hold the PTT button. When
transmitting, the icon is shown.
2. When you are finished talking, release the PTT button.
3. When receiving, the icon is shown.
For maximum clarity, hold the radio 1 in. away from your
mouth and speak directly into the microphone. Do not
cover the microphone while talking.
Talk Range
Your radio is designed to maximize performance and
improve transmission range. Do not use the radios closer
than 5 ft apart.
Push-to-Talk Timeout Timer
To prevent accidental transmissions and save battery life,
the radio emits a continuous warning tone and stops
transmitting if you press the PTT button for 60 s
continuously.
Channel Scan Mode
Channel Scan Mode enables your radio to scan for active
channels. When activity is detected, your radio lands (stays)
on that channel (for two seconds). To transmit on that
channel, press the PTT button. When activity on the landed
channel ends, your radio continues scanning other
channels.
To turn the channel scan on:
1. Press /button two times until icon appears.
2. Press /button to start scanning. Press /
button or PTT button to turn off Scan mode.
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Key Lock
1. Press and hold /button until icon appears to lock
the keypad.
2. When in lock mode, you can turn the radio on and off,
adjust the volume, send a call tone, receive, and transmit.
All other functions are locked.
3. Press and hold /button, until icon disappears to
unlock the keypad.
Monitor Mode
Your radio enables you to listen for weak signals on the
current channel.
To turn the Monitor Mode on:
1. Press /button three times until the Channel Monitor
setting flashes and the icon appears.
2. Press the /button for continuous listening. The
icon continues to appears.
To turn the Monitor Mode off:
1. Press /button to return to "Normal" mode. The
icon stops appearing.
Menu Options
Roger Beep
Roger beep sounds to indicate the end of a PTT
transmission. It can be heard through the speaker when
Roger Beep is on. It cannot be heard through the speaker if
Roger Beep is turned off.
To turn the Roger Beep off:
Press and hold button, while turning the radio on.
To turn the Roger Beep on:
Turn the radio off and on again without pressing button.
Menu Key
Menu Key
Menu Key
Menu Key
Two Way Mode
Channel ()
6FDQ0RGH
0RQLWRU0RGH
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Automatic Power Save
For better battery life, your radio is designed to switch to
Power Save mode when there has been no transmissions
after 3 s. The radio can receive transmissions in this mode.
Easy Pairing
This feature allows a group of radio users to program all their
radios to the same Channel and Sub-Code settings quickly
and simultaneously. Any radio within the group can be
designated as the "Leader’s radio" and have it’s Channel
and Sub-Code settings transmitted to and copied by all the
other radios in the group called "Members’ radios".
Note: When the "Leader’s radio" has no Sub-Code feature,
all radios in the group will have their Sub-Code set to
zero. When the Sub-Code is set to zero, all
transmissions on the selected channel will be heard,
regardless of the transmitting radio Sub-Code setting.
1. Pick any of the radios as the "Leader’s radio". On this
radio, program the Channel and Sub-Code to the desired
settings. See "Selecting the Channel" and "Selecting the
Sub-Code" sections in this user manual. The Sub-Code
for your radio is fixed at zero and cannot be programmed.
2. To copy the channel and Sub-Code combination to all the
other "Members’ radios", press and hold the button on
the Members’ radios" until you hear a beep. Release the
button after the beep, and wait for the transmission from
the "Leader’s radio."
Note:
• You will see the icon blinking on the display. This
confirms that the radio is in Easy Pairing mode
waiting to receive the Channel and Sub-Code settings
from the "Leader’s radio". All "Leader’s radio" will
remain in this mode for three minutes.
• A group with many radios should have all users take
this step at the same time, so all radios can be
programmed together.
3. On the "Leader’s radio", press and hold down the
button until you hear a double beep.
Note:
• At the double beep, this radio’s Channel and Sub-
Code settings will be transmitted, which will be
received and copied by all the other "Members’
radios".
• The "Leader’s radio" must make this transmission
when all the "Members’ radios" are still in the Easy
Pairing mode, otherwise the transmission will not be
picked up.
• On the "Leader’s radio", user must remember not to
release the button on the first (single) beep, otherwise
this radio will become another "Member’s radio". If
that happens, you can press PTT to escape, and retry
the steps described in Step 3.
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• When the "Leader’s radio" does not have sub-code
feature, all "Members’ radios" will have their sub-code
set to zero (Disable). When a radio sub-code is set to
zero, all transmissions received on the channel will be
sent to the speaker, regardless of the sub-code
embedded in the transmission.
• Your radio does not have sub-code feature and is not
compatible with radios with sub-code enabled. Please
ensure all radios in the group have their sub-code
disabled (Sub-code is set to Zero). With Easy pairing,
either use your radio as the leader, or ask the Leader
to set sub-code to zero before performing easy
pairing.
Channels and Frequencies
Note: The power refers to the maximum allowable power
defined by FCC/ISED for each channel under FRS
rules for USA and FRS/GMRS for Canada, and is not
a reflection of the power specification of the radio.
Table 1: USA, Canada, Mexico, Panama,
Paraguay, and Uruguay
Channel Frequency Max Power
Output
1 462.5625 MHz 2 W
2 462.5875 MHz 2 W
3 462.6125 MHz 2 W
4 462.6375 MHz 2 W
5 462.6625 MHz 2 W
6 462.6875 MHz 2 W
7 462.7125 MHz 2 W
8 467.5625 MHz 0.5 W
9 467.5875 MHz 0.5 W
10 467.6125 MHz 0.5 W
11 467.6375 MHz 0.5 W
12 467.6625 MHz 0.5 W
13 467.6875 MHz 0.5 W
14 467.7125 MHz 0.5 W
15 462.5500 MHz 2 W
16 462.5750 MHz 2 W
17 462.6000 MHz 2 W
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18 462.6250 MHz 2 W
19 462.6500 MHz 2 W
20 462.6750 MHz 2 W
21 462.7000 MHz 2 W
22 462.7250 MHz 2 W
Table 2: Brazil
Channel Frequency
1 462.5625 MHz
2 462.5750 MHz
3 462.5875 MHz
4 462.6000 MHz
5 462.6125 MHz
6 462.6250 MHz
7 462.6375 MHz
8 462.6500 MHz
9 462.6625 MHz
10 462.6750 MHz
11 462.6875 MHz
12 462.7000 MHz
13 462.7125 MHz
Table 1: USA, Canada, Mexico, Panama,
Paraguay, and Uruguay (Continued)
Channel Frequency Max Power
Output 14 467.5625 MHz
15 467.5750 MHz
16 467.5875 MHz
17 467.6000 MHz
18 467.6125 MHz
19 467.6250 MHz
20 467.6375 MHz
21 467.6500 MHz
22 467.6625 MHz
23 467.6750 MHz
24 467.6875 MHz
25 467.7000 MHz
26 467.7125 MHz
Table 2: Brazil (Continued)
Channel Frequency
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Warranty
Consumer Two-Way Radio Products and Accessories
purchased in the USA, Canada, Mexico, Uruguay,
Panama, Paraguay, and Brazil
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola
Solutions, Inc. ("Motorola") warrants the Motorola Solutions
branded consumer two-way radios that operate through
Family Radio Service or General Mobile Radio Service
("Products"), the Motorola Solutions branded or certified
accessories sold for use with these Products ("Accessories")
to be free from defects in materials and workmanship under
normal consumer usage for the period(s) outlined below.
This limited warranty is the exclusive remedy of a consumer,
and applies as follows to new Products and Accessories and
purchased by consumers in the United States or Canada,
which are accompanied by this written warranty:
Who is Covered?
This warranty extends only to the first consumer purchaser,
and is not transferable.
What will Motorola Solutions, Inc. do?
Motorola Solutions, Inc., at its option, will at no charge repair,
replace, or refund the purchase price of any Products or
Accessories that do not conform to this warranty. We may
use functionally equivalent reconditioned/refurbished/pre-
owned or new Products or Accessories.
What Other Limitations Are There?
Any Implied Warranties, Including Without Limitation
The implied warranties of merchantability and fitness for a
particular purpose, shall be limited to the duration of this
limited warranty, otherwise the repair, replacement, or refund
as provided under this express limited warranty is the
exclusive remedy of the consumers, and is provided in lieu
of all other warranties, express or implied. In no event shall
Motorola Solutions be liable, whether in contract or tort
(including negligence) for damages in excess of the
purchase price of the product or accessory, or for any
indirect, incidental, special or consequential damages of any
kind, or loss of revenue or profits, loss of business, loss of
information or other financial loss arising out of or in
connection with the ability or inability to use the products or
accessories to the full extent these damages may be
disclaimed by law.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the above
limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also have other
rights that vary from state to state or from one jurisdiction to
another.
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USA and Canada
Latin America
Brazil
Exclusions from Warranty Coverage
Normal Wear and Tear:
Periodic maintenance, repair and replacement of Products
or Accessories due to normal wear and tear.
Abuse and Misuse:
Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of
the Products and Accessories resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c)
use of the Products or Accessories for commercial purposes
or subjecting the Product or Accessory to abnormal usage or
conditions; or (d) other acts which are not the fault of
Motorola Solutions.
Products Covered Length Of Coverage
Products and Accessories
as defined above, unless
otherwise provided for below.
Two (2) years from the date of
purchase by the first consumer
purchaser of the product
unless otherwise provided for
below.
Products and Accessories
that are repaired or replaced.
The balance of the original
warranty or for ninety (90)
days from the date returned to
the consumer, whichever is
longer.
Products Covered Length Of Coverage
Products and Accessories
as defined above, unless
otherwise provided for below.
One (1) year from the date of
purchase by the first consumer
purchaser of the product
unless otherwise provided for
below.
Products and Accessories
that are repaired or replaced.
The balance of the original
warranty or for ninety (90)
days from the date returned to
the consumer, whichever is
longer.
Products Covered Length Of Coverage
Products and
Accessories
as defined above, unless
otherwise provided for below. One (1) year from the date of
purchase by the first consumer
purchaser of the product
unless otherwise provided for
below.
Batteries
whose fully charged capacity
falls below 80% of their rated
capacity and batteries
that leak.
Products and
Accessories
that are repaired or replaced.
The balance of the original
warranty or for ninety (90)
days from the date returned to
the consumer, whichever is
longer.
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Use of Non-Motorola Solutions branded Products and
Accessories:
Defects or damage that result from the use of Non-Motorola
Solutions branded or certified products, accessories,
software, or other peripheral equipment.
Unauthorized Service or Modification:
Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola
Solutions or its authorized service centers.
Altered Products:
Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken
seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
Solutions branded housings, or parts.
Communication Services:
Defects, damages, or the failure of Products or Accessories
due to any communication service or signal you may
subscribe to or use with the Products or Accessories.
How to Obtain Warranty Service or Other Information?
To obtain customer service or information:
USA and Canada
1-800-448-6686
www.motorolasolutions.com/talkabout
E-mail us at [e-mail]
Latin America
Toll free:
Mexico 001-855-241-8253
Panama 001-800-507-3589
Uruguay 598–24001716
Brazil
Toll Free: 0800-168272
Long Distance Number: [phone] and 3056
www.motorolasolutions.com/talkabout
Toll or long distance:
Spanish: [phone]
English: [phone]
Paraguay: [phone]
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English
For Accessories:
Call the telephone number designated for the Product with
which they are used.
You will receive instructions on how to ship the Products or
Accessories at your expense, to Motorola Solutions or a
Motorola Solutions Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt, bill of
sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service
provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e)
your address and telephone number.
For more information, visit us at:
https://www.facebook.com/
MotorolaTalkaboutWalkieTalkies
http://bit.ly/Talkabout
www.motorolasolutions.com/talkabout
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