MTN Y'ello Biz User manual
manual
Biz user manual
MTN Business
Unboxing the phone
Depending on your order, you should have received a few packages containing
phone/s, network (LAN) cables and power supplies.
If you ordered either the Yealink T40P or T41S, please follow the steps below:
1. Remove the phone from the box, with all the cables.
2. Take the curly cord and connect it to the bottom of the handset, as displayed below.
Item no. Label/Module Component description
1. Network cable Interconnects a router and a phone.
2. Power supply Connects to a 220V power socket and the power slot on the phone.
3. Handset and cord Connects to the phone, and is used for talking and listening.
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Yealink T40P or T41S rear-view panel
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Item no. Label/Module Component description
1 Handset connector Connect the spare end of the handset cord to this connector.
2 Power slot Connect the power supply cable to the power slot.
3 Network (LAN) port Connect the network (LAN) cable to the network connector.
Handset connected Power cable connected
Network cable connected
4. Once all the cables are connected, the back of the phone should look as follows:
Item no. Label/Module Component description
1 Network (LAN) port The network (LAN) cable is connected to the phone.
2 Power slot The power cable is connected to the phone.
3 Handset connector The handset cord is connected to the phone.
5. Connect the free end of the network (LAN) cable to the back of the MTN fixed-LTE router.
6. Connect the power supply cable to a 220V power socket and switch on the power. The Yealink
phone should now power up and start to initialise. (Note: This process can take a few minutes.)
Phone booting up
IP Phone in the process of acquiring IP address from the router
7. If the phone shows the following items, everything is working correctly and it’s ready to make
and receive calls.
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Item no. Label/Module Component description
1. Call log This shows the call history. (Please refer to the user manual.)
2. Date This displays the correct date.
3. Phone extension
This number indicates your four-digit extension number. These
four digits normally match the last four digits of your full
phone number.
4. Time This shows the correct time.
5. Extension number This shows the same number as the phone extension. (Please
refer to user manual.)
6. Do Not Disturb (DND) This indicates that DND is activated. As a result, the phone
won’t be able to receive calls. Ensure this icon is not showing.
7. DND This is used to activate and deactivate ‘Do Not Disturb’.
8. Menu Use this to configure the phone.
Note: If the phone is displaying ‘Network unavailable’, this might be because either the network (LAN) cable
is not connected, or the MTN fixed-LTE router is switched off.
If you ordered the Yealink W52P, please follow the steps below:
1. Remove the phone from the box, with all the cables. You should have all the items shown on the next page.
1 2 3 4 5
Item no. Label/Module Component description
1. Power supply 1 This is used for powering the DECT base station.
2. DECT base station This provides a wireless connection to the DECT phone.
3. Docking station This is used to charge the DECT phone.
4. Power supply 2 This is used to power the docking station.
5. DECT phone This is used to make and receive calls.
Yealink T40P or T41S rear-view panel
Wi-Fi
Phone
Network
Power
Item Label/Module Component description
Phone DECT phone status light This indicates the status of DECT phone.
Network Network status light This indicates the network status.
Power Power indicator light This indicates the power status.
Wi-Fi Wi-Fi button This is used to page DECT phones or to display the DECT
phone IP address
2. Connect the network (LAN) cable to the network connector on the DECT base station.
Network cable connected to the base station
3. Connect the power supply 1 cable to the DECT base station.
Power cable connected to the DECT base station
4. Connect the power supply 2 cable to the DECT docking station.
DECT phone charging
5. Connect the spare end of the network (LAN) cable to the back of the MTN fixed-LTE router.
Item no. Label/Module Component description
1. Docking station status The status light indicates that the DECT phone is charging.
2. Base station status lights The status lights show the DECT, network and power.
3. Power status The power indicator should be green.
4. Network The power cable is connected to the MTN fixed-LTE router.
6. If the phone shows the following items, everything is working correctly, and it’s ready to make and
receive calls.
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Item no. Label/Module Component description
1. History This shows the call history. (Please refer to the user manual.)
2. Signal strength This displays the Wi-Fi signal strength.
3. Time This displays the correct time.
4. Base station line number This displays the line number.
5. Battery This displays the battery status.
6. Extension This shows the four-digit extension number assigned to the
DECT phone.
7. Date This displays the correct date.
8. Line This displays the whole number assigned to a phone.
Fault finding and errors
If, for some reason, the phones are not working correctly, or you cannot make or receive calls, please
contact our MTN support centre on 087 049 3999 during business hours, Monday to Friday, or please
When you dial 087 049 3999, an automated message will play, giving you the following options:
If you are unable to browse the internet, or you are experiencing slow speeds on your fixed-LTE router,
press 1.
If you are able to browse the internet and you are attempting to set up your new voice service for the
first time, press 2.
If you are experiencing voice quality issues or require general assistance with your voice service, press 3.
To hear the menu options again, press 4.
or call 087 049 3999
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