Multilink The Stick Setup guide

ONLINE MANUAL FOR
The StickTM

. This is NOT rocket science.
the finest products on the market. And we are
Something You Should Know Now That You Have
Purchase d Our Product- Product
serious about the information you need to make the product function correctly....
but we can’t get real serious about writing product manuals.
There are enough bad product manuals out there to sink an
aircraft carrier. You’ve
probably seen them-the ones that take a degree
in Electrical Engineering to
figure out, or they are
written in every language except English or... they are just
plain boring.
Our humor or wit (or lack of either) in the rhetoric of this manual is not put here
to lessen any aspect of the product except maybe the painful task of gettmg
through some very dry material. Thanks.
You are the most important person in the world and we at Multi-Link want to
THANK YOU for your business. We can’t say it enough! At one time in
America, business was conducted face to face where a word and a handshake were
good enough. While we seldom get the opportunity to personally meet and thank
the people who buy our products, we realize your purchase of The
Stick(tm) is a vote
of confidence and trust in our product and our company. We will not betray this
confidence or trust-that is our word and handshake to you. You are the backbone
of our business.
The ultimate goal we, as a company, have targeted is your satisfaction. We want
you as a customer and a commitment to your complete satisfaction AFTER THE
SALE is our pledge. If at any time you have a problem, comment or question
about The Stick (tm), its operation, functions or features - call us at 1 800 535 4651.
We want to hear from you. And again, THANKS for the opportunity to do
business with you. You are important to us. ..

SAFETY INSTRUCTIONS
1 HOW THE STICK WORKS ...........................................................
1
1.1) Programmable Features ..........................................................
1
1.2) Standard Features.................................................................... 4
2 PROGRAMMING THE STICK
......................................................
6
2.1) Programming and Quick Reference Guide ..............................
7
2.2) Initial Check, Power Up, Connect To The Phone Line. ..........
.8
3 THE “HOW TO” OF PROGRAMMING
........................................
9
3.1) Tones /Programming Commands .........................................
10
3.2) Overview of Programming....................................................
11
3.3) Audible “Read Back” of Programming .................................
12
4 POINTERS FOR HOOK-UP OF VOICE/DATA EQUIPMENT ....
.14
4.1) FAX / PC Fax Cards
..............................................................
14
4.2) Answering Machines.............................................................
16
4.3) Computer Modems...............................................................
17
4.4) Other Stuff...........................................................................
18
5 INSTALLATION- Introduction...................................................
19
5.1)
5.2)
On Single Phone Line...........................................................
21
A) Simple Plug-In................................................................
21
B) Simple Plug-In W/Extensions..........................................
22
C) “Barge-In Protection” For Simple Plug-In W/Extensions .22
D) Not-So-Simple In Line Installation..................................24
On Multiple Phone Line System...........................................
25
A) Key System or PBX.........................................................
25
B) RJ-14 Two Line Phone System.........................................26
6 MOUNTING THE
STICK...............................................................
28
7 TECHNICAL SPECIFICATIONS.................................................
29
8 FCC/DOC/LIMITED WARRANTY
..............................................30
30

When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash
bowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool. The5. Do not place
product may
this product on an unstable
fall causing serious damage
cart, stand, or table.
to the product.
6. This product should never be placed near or over a radiator or heat
register. This product should not be placed in a built-in installation
unless proper ventilation is provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be abused by persons walking on it.
extensioncordsas this canresult
9. Do
the not overload wall outlets and
risk of fire or electric shock.
in
10.
Never push objects of any kind into this product through cabinet
as they may touch dangerous voltage points or short out parts
slots

that could result in a risk of fire or electric shock. Never spill liquid of
any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product,
but take it to a qualified serviceman when some service or repair work
is required. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A) When the power supply cord or plug is damaged or frayed.
B) If liquid has been spilled into the product.
C) If the product has been exposed to rain or water.
D) If the product does not operate normally by following the
operating instructions. Adjust only those controls, that are covered
by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal
operation.
E) If the product has been dropped or the cabinet has been damaged.
F) If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the
leak.
INSTALLATION INSTRUCTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is
specially designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
"SAVE THESE INSTRUCTIONS!”

Congratulations! You have purchased the highest quality
voice/fax/modem call processor in the industry-The Stick! This
manual has been designed to get you, your communications
devices and The Stick operating on the phone line with a minimal
amount of work. Please read this manual carefully and BE SURE
TO FILL OUT AND MAIL YOUR WARRANTY CARD!
HOW WORKS
When installed on a phone line, The Stick automatically answers
all inbound calls and “screens” for fax tones(CNG-CalliNG tones)
and Security Access Codes (in the form of DTMF/touch tones).
While performing the “screening” function for both types of tones
The Stick is transmitting phone company-simulated “ringback”
tones to the calling party. After the screening function is
performed, the call is routed to the proper device.
The Stick’s performance is dependent on how it is installed on a
home or business phone line and what programmable features are
activated. The next section explains the different features which
optimize performance in particular installations.
1.1 PROGRAMMABLE FEATURES- Read This First!!!!!
Fax Tone Detection-This feature, when activated, tells The Stick to
detect the presence of CNG/fax tones which may be transmitted by a
calling fax machine or
PC Fax card. All calls accompanied by CNG
tones, whether they be from a fax machine or PC Fax card, are routed
through to equipment connected to the device port labeled FAX. If no

fax-type equipment is used on The Stick, simply deactivate this feature.
Factory preset is “on”.
Protected Hook Flash-This feature allows The Stick to be compatible
with certain multi-line
KSU phone systems. Some KSU systems do not
allow touch tones (DTMF tones) to be generated from a telephone key
pad after an inbound call has arrived. With Protected Hook flash "on"
the phone system can be “fooled” into generating touch tones by striking
the flash key. Calls can then be manually transferred between devices by
dialing the proper security access code. Factory preset is “off.”
Unanswered Call Silent Transfer-This feature was engineered for
those of you who may receive manual fax or modem calls after normal
business hours but do not use an answering machine. Manual fax calls
(not accompanied by CNG fax tones) and modem calls usually wind up
routed to the phone when the caller cannot execute the proper access
code. With Unanswered Call Silent Transfer “on”, the inbound call
(routed to the phone) will be switched over to a designated port (see
Silent Transfer Destination) after the unanswered phone has been rung
the maximum number of rings. Factory preset is “off.”
Answering Machine Silent Transfer-This feature works like
Unanswered Call Silent Transfer except tha t
it is designed for calls of
45 seconds or less. It should only be activated when you are using an
answering machine to field after-hours calls. When a manual fax or
modem call arrives and the answering machine has answered, the caller
will still be able to get to a destination device by staying on the line after
the answering machine “times out”. If you answer a call and hang up
before 45 seconds, The Stick will transfer the call to the designated
device. Factory preset is “off.”
Silent Transfer Destination-After activating either Silent Transfer
feature, you will want to tell The Stick where to route the call. The
“Destination” program feature gives you the option of routing all after-
hours calls to either the fax or modem. Factory preset is to the port
labeled “FAX”.
Programmable e Securityv Access Codes (SAC’s)-Transfer of a call is
executed by dialing the programmed SAC for each voice/data device
2

connected to The Stick. SAC’s are programmable (using a touch tone Factory preset Security Access Codes are as follows:
phoneonly) up to
4 characters long- digits 0 through9 and symbols *
Touch Tone Pulse Dial
(star) and #(pound). The Stick will not detect SAC’s dialed from VOICE 1 and VOICE 2
Ports-
*1 None
“calling” pulse
phones- only from touch tone phones. Call transfers dialed FAX
Port-
*2 2
by a pulse phone are limited to phones hooked to or on the same line as MODEM
Port- *3
None
The Stick and are limited to transfer to the “FAX” port only. The pulse
dial SAC for this is fixed at “2”. You must also have the “Pulse Detect”
feature on if you use a pulse dial phone to transfer a call.
Do’s and Don’ts Of SAC Programming
l 1 Digit Security Access Codes ARE NOT recommended. (Refer to
“Programming” Section, page 9).
l DO NOT use the codes "9" "#","#
#", or anything beginning with
"9" or "##" These codes are reserved for the “Call Grab” feature and
programming access to The Stick, respectively.
l DO NOT select an access code that may be the first part of a dialed
number or the control code of your answering machine.
Pulse Detection-The Pulse Detection feature, when activated, allows
The Stick to detect the factory preset code “2” and “Call Grab” preset
code "9" when dialed from a pulse dial phone. The factory preset for this
feature is “off.”
Rings To Answer-This feature directs The Stick to answer an inbound
call after a programmed number of rings (0 to 10 rings) from the phone
company. If RTA is programmed to “O”, The Stick will answer the call
during the first ring. Extension phones elsewhere in your location will
only “chirp” the first ring before going quiet. If the RTA is greater than
"0", The Stick will allow all incoming calls to ring extensions and devices
connected to the ports labeled VOICE 1 and VOICE 2 for the
programmed number of rings. Factory preset is 0 rings.
3

Call Override--With Call Override “on”-when The Stick “answers” a
call and you pick up an extension more than one second later, The Stick
will recognize the lifting of the handset and stop transmitting ringback
tone to the caller. You can immediately begin to talk or (within
15
seconds) transfer the call to another device.In some areas of the country,
your local telephone company’s lines and switching equipment may
cause this feature to not function properly. Just deactivate the feature.
(See the “Call Grab” feature explanation in the Standard Features
section for another option to Call Override.) Factory preset is “off.”
Maximum
Rings--This feature allows you to program the number of
rings transmitted to your phones/answering machine, fax and modem by
The Stick. Maximum Rings can be programmed anywhere from 4 rings
(minimum) to up to
30 rings. Factory preset is 8 rings to all equipment.
Unrestricted Manual Transfer--With the UMT feature “off,” The
Stick will only allow a manual transfer to be done during the first 15
seconds of an inbound call when answered from an extension. The UMT
feature, when activated, enables a transfer to be executed from an
extension phone and by either party at any time during the call, no
matter if the call is inbound or outbound. Of course,inbound calls
answered by equipment through the VOICE
1 or 2 ports may be
transferred at any time using the appropriate SAC, reaardless of the
g
setting for this feature. Factory preset is “on.”
1.2 STANDARD FEATURES - No Programming Needed!
Barge-In Protection-When installed on an incoming telephone line
before ALL telephone equipment (extension wall jacks or multi-line
phone systems), The Stick will protect any voice or data call from being
accessed by other telephone equipment on the same line. Any phone
device that goes “off-hook” during a conversation or data transmission
will receive a silent line.
Note:
The Barge-In Protection feature will control only those phone/data devices
connected directly to The Stick. For optimum peformance
and protection, it is
recommended that
all premise extension phones be wired into The Stick at either
the
Voice 1 or Voice 2 ports. Relax! This is not a difficult operation to perform.
See
the section titled "Installation Procedures” for the easiest way to get the job done.
4

Call Grab-If the Call Override feature does not perform due to any line
problems with your local phone service provider, this standard feature
will allow you to override The Stick’s tone detect and call routing
operation. Call Grab can be initiated from any touch tone or pulse
extension phone by dialing
"9" on the telephone key pad. When "9" is
dialed, The Stick willimmediately cease its call routing function. This
computer modem or data is being transmitted outbound from your
computer modem.
POWER/CALL
STATUS LIGHT
feature is standard and will work regardless of the status of the “Call
Override” feature. Note: Y OU must enable the “Pulse Detect” feature if you want
to grab a call from a pulse dial phone.
Power/Call Status Light---The LED on the front of The Stick demon-
strates two functions-when lit, it tells you the unit is powered up and
while processing inbound and outbound calls, the LED signals which
port is being used. A “one blink” pattern tells you a voice call is being
processed, a repeating “two blink” pattern says The Stick has either
detected CNG tones and is routing the call to your fax machine or a fax is
outbound. A repeating “three blink” pattern denotes the proper security
access code has been monitored and a caller has been routed to your

The average consumer usually starts to freak when they open up any
product manual and see the word “PROGRAMMING”. We have all
experienced “programming” anxiety with VCR’s, computers, fax
machines
. . . ..whatever. Relax. This is relatively painless. All you have to
do is understand each programmable feature and how you want The Stick
to operate in your chosen installation.
On the next page is the Programming and Quick Reference Guide.
This table was developed as an easy reference/record for program features
with corresponding Register Number, programming range of each
feature, the factory preset of each feature (how The Stick works “out of
the box” if you don’t bother to program anything), program recommenda-
tions for certain types of installations and finally, a space for writing
down what you’ve done (or what you want The Stick to do).
Please use the Programming and Quick Reference Guide. Mark on it.
Highlight it. If you can’t remember which Register Number controls
which feature. .
. .refer back to it. And take a tip from us, pencil in how
you have programmed all the features. It will save you some time and
frustration.
We advise you to read through the Programmable Features section
again if you are not quite sure of how you want The Stick to operate.
6

7
THE STICK PROGRAMMING AND QUICK REFERENCE GUIDE
REGISTER # PROGRAMMABLE
FEATURE PROGRAM RANGE FACTORY PRESET PROGRAMMING / INSTALLATION RECOMMENDATIONS YOUR PROGRAM
01 FAX Tone Detection 0 = off
1 = on ON Regardless of how you install the Stick, if a FAX/PC
FaxCard is used—Program this feature “ON”
02 Protected Hook
Flash 0 = off
1 = on OFF With older KEY and PBX systems, you may need to
program this feature “ON”
03 Unanswered Call
Silent Transfer 0 = off
1 = on OFF “UCST” routes all unanswered after-hours calls to
fax or modem ports (on any installation)-—
program "ON”
04 Silent Transfer
Destination 0 = fax
1 = modem FAX This feature determines what device will receive a call after it has been “silently transferred”
05 Pulse Detection 0 = off
1 = on OFF If you have pulse-dial phones and wish to transfer
or “grab” a call—program this feature ”ON”
06 Call Override 0 = off
1 = on OFF If The Stick is installed at a walljack and you want
to answer a call from any extension phone—
program “ON”
07 Unrestricted Manual
Transfer 0 = off
1 = on ON Gives transfer ability at any time, from either party
from any phone, recommended programming
“ON”
08 Answering Machine
Silent Transfer 0 = off
1 = on OFF After answering machine times out, call will be
routed to fax or modem port (any installation)—
program “ON”
11 Security Access Code
for VOICE Ports Digits 0-9 *
and #
4 digits max. *1 This register contains the code for transfer of a
voice or modem call to devices connected to voice 1
& 2 ports
12 Security Access code
for FAX Port Digits 0-9 *
and #
4 digits max. *2 This register contains the code for transfer of a
voice or modem call to FAX/PC FaxCard
CONNECTED to fax port
13 Security access code
for MODEM Port Digits 0-9 *
and #
4 digits max. *3 This code is usually sent by calling modem—we
recommend programming a 4 digit code for
security purposes
14 Rings to answer 0 to 10 Rings 0 Rings If the stick is used on a KSU or PBX set to “0” –
home installs w/ext. phone access, program needed
no. of rings
15 Maximum rings 4 to 30 Rings 8 Rings This feature controls the number of times a device
(voice, fax, modem) is rung by the stick before
dropping the call

2.2 INITIAL CHECK
Included with The Stick are additional items that make life a whole lot
easier. Please check the box and make sure you have:
l The StickTM Voice/Fax/Modem Call Processor
l One 12 Volt Class 2 Power Source
l One Silver Modular Line Cord
If any of these items are missing, please alert the retailer from which you
purchased the unit and also Multi-Link, Inc. at
1-800-535-4651
POWER UP
The first thing you must do before programming The Stick is to “power
up” the unit. It is recommended that you choose a power outlet close to a
telephone wall jack. Plug the power supply (supplied) into the 110 volt
outlet and insert the barrel plug into the port labeled
::
USE ONLY WITH
12 VAC 0.8-1.0A
CLASS 2
POWER SOURCE
at the rear of the unit. The red light beside “The Stick” logo should be lit
at this time.
CONNECTING TO THE PHONE LINE
Before programming The Stick, you will need
to install it on your existing telephone line
and connect a touch-tone (DTMF) telephone
to the port labeled “VOICE 1" at the bottom
of the unit. A silver Modular Line Cord has
been supplied for connecting The Stick to a phone line. Plug one end of
the line cord into the port labeled “LINE”. Plug the other end into a
telephone wall jack. At this time you should hear dial tone when the
handset on your touch tone phone is lifted off-hook.
8

Now that you’ve gotten everything hooked up and in place, the fun
begins! We advise that you read through this section once or twice for
familiarity with the process. You may also want to refer back to the
Programming
and Quick Reference Guide table to pencil in selected
programming values for each feature you wish to control.
The first thing you should do is place a local call to your best buddy. Ask
him or
her to lay their phone receiver down for a moment.... but don’t
hang it up. This will keep you from incurring any long distance phone
charges or "freaking out"the local phone company with all the numbers
you will dial to program The Stick.
you have entered the programming mode and may “PROCEED”.
At this time, you should enter the Register Number of the feature you
wish to program and proper value(s). If the proper register number and
programming value(s) are entered, The Stick will answer with a
high-
pitch tone immediately followed by a mid-pitch tone. It kind of sounds
like “bee-blip”. This means “OK”.
If the numbers you enter are invalid (either for the Feature Register or
program value), The Stick will respond with a single low-pitch
“ERROR” tone. This tone might remind you of the sound you hear when
you “blow it” on your favorite video game.
After placing a call to your friend, wait at least five seconds before
proceeding. First, DIAL "# # 7 7” on your telephone key pad. The LED
In either case, three rapid high-pitch tones will immediately follow telling
light will begin blinking rapidly. Immediately listen for three rapid high-
you to “PROCEED”. At this time you may either access and program a
pitch beeps in
your handset. Three high-pitch tones indicate that
new feature register or correct the previous attempt by entering new numbers.
9

3.1 Summary of the types of tones you will hear.
allowed to program this feature value as “0” (off) or " 1” (on). If you
“PROCEED’‘-Three high-pitch tones in rapid succession tell you The
Stick is ready to program a register or receive more commands in the
form of touch tones. “Bee-Bee-Beep”
“OK”- (or “Okay” for you purists)-One high-pitch tone immediately
followed by a mid-pitch tone means that the numbers that you have
entered are acceptable and within range for the Register Number and
feature value.
"Bee-Bip"
enter the number “2” after the correct Register Number, The Stick will
give you an “ERROR” tone.
PROGRAMMING COMMANDS-
Save To Memory/Exit-After programming all feature values you wish to
manipulate, you will need to save the program to memory and exit the
programming mode. This can be done by dialing “80”. At that time you
will hear the “OK” tone twice. The LED will go back to normal
operation. Even if there is a power loss to The Stick, all programming is
saved.
“ERROR’‘-A single low-pitch tone indicates that the Register Number,
feature value or program commands (we talk about those next) you have
entered are invalid. Common errors committed when programming could be:
l Entering the Register Number for a feature, let’s say it’s “Protected
Hook Flash”, and you enter only part of the number. The Register
Number for “Protected Hook Flash” is “02”. If you enter
"2" The Stick
will give you an “ERROR” tone.
l Enteringa feature value that is outsideof theprogram range. As an
example, we will use “Protected Hook
Flash” again. You are only
No Save/Exit-If you wish to “dump” any programming you’ve done and
exit the programming mode, dial "90" At that time you will only hear
the “OK” tone once. The LED will go back to normal operation.
Set Registers To Factory Preset-This command sets all program
registers to the factory presets (refer to the Programming and Quick
Reference Guide). When you dial "60" all registers automatically revert
10

to factory preset. The Stick will answer with an “OK” tone followed
immediately by a “PROCEED” tone. Dial “80” to save and exit.
3.2 An Overview of Programming
This is “the big picture”for how to program The Stick.
Being the good consumer you are, you’ve read the manual thoroughly
(NOT!), penciling in the feature changes on your Programming and
Quick Reference Guide. You call your mom (a local call) and ask her to
lay the phone down for a moment while you program this neat new call
processor you’ve just purchased. She says OK.
You’ve decided to reprogram the Security Access Code for the MODEM
port, turn the “Unrestricted Manual Transfer” feature off and turn the
“Pulse Detect” feature on.
2) You change the SAC for the MODEM port to “007” by dialing 13007.
“13” selects Register
13 (Security Access Code for MODEM port) and
007 is the new SAC.
The Stick Response: Answers with an “OK” tone, then a “PROCEED”
tone. You have 30 seconds to begin the next command.
3) You change the “Unrestricted Manual Transfer” feature to “OFF”
(factory preset “ON” ) by dialing 070. “07” selects Register 7 and "0"
turns the feature off.
The Stick Response: Answers with an “OK” tone, then a “PROCEED”
tone. You have 30 seconds to begin the next command.
4) You change the “Pulse Detect” feature to “ON” (factory preset “OFF”)
by dialing 051.
"05" selects Register 5 and "1" turns the feature on.
1) Since five seconds has more than elapsed since you initiated the call to The Stick Response: Answers with an “OK” tone, then a “PROCEED”
your mom, you can enter the programming mode. You dial
" # # 7 7” tone. You have 30 seconds to begin the next command.
on your touch tone phone connected to the “VOICE
1"' port.
5) You have finished programming the desired feature changes and wish
The Stick Response: Answers with a “PROCEED” tone. The LED is
to save them to nonvolatile memory and exit the programming mode.
blinking very rapidly. You have 30 seconds to begin the next command. 11 You dial “80”.

The Stick Response: Answers with the “OK” tone twice. The LED
returns to normal blinking which demonstrates that your touch tone
phone connected to the “VOICE
1" port is off-hook.
Check and see if your mom is on the other end of the line. If not, hang
up the phone.
NOTE: If The Stick does not receive a command within 30 seconds, it will give
you an “OK” tone and exit the programming mode without saving any
programming. Basically it is acting as if you have dialed "90" (See section titled
Programming Commands.)
3.3AUDIBLE “READ BACK” OF PROGRAMMING-BEEP
BEEP BEEP-BOOOOOOOP!
There is a programming command that allows The Stick to audibly “read
back” (via the phone) the values of any program register. This feature is
handy when you forget what you have just programmed and want a quick
read back or checking to see if a feature is (de)activated before leaving
your home or office.
There are two types of tones that The Stick will transmit through your
receiver on the audible “read -back”:
12
*A clipped, high pitched “bip” which has a numerical value of one.
*A long, low pitched “beep” which has the numerical value of five.
The chart below describes the audible tones which coincide with each
number or symbol in a register.
NUMBER/SYMBOL
I AUDIBLE TONES
1
I
"BIP"
2
I
"BIP BIP”
3
“BIP BIP BIP”
4
“BIP BIP BIP BIP”
5
“BEEP”
6
I
“BEEP BIP”
7
I
“BEEP BIP BIP”
8 “BEEP BIP
BIP BIP”
9
“BEEP BIP BIP BIP BIP”
0 I
“BEEP BEEP”
*
I
“BEEP BEEP BIP"
#
I
“BEEP BEEP BIP BIP”

Executing Audible “Read Back” With The Stick:
First, you must enter the programming mode by dialing "## 7 7”. Then
press
"*" and the Register Number you wish to read back.
An example:
*First, you press "# # 7 7” on your touch tone phone to enter the
programming mode.
*The Stick responds with a “PROCEED” tone.
*You press "* 0 5” (telling The Stick to audibly read back the value in
Register 5).
*The Stick transmits 2 ‘Beeps” signifying the value “0” (the feature is
turned off).
*After a short pause, The Stick will transmit an “OK” tone followed by a
“PROCEED” tone.
*At that time you may either “read back” or program any register.
For Registers Containing More Than A Single Value
Some registers can (or are required to) contain more than a single value,
i.e., Registers 11 to 15. Here’s a short example of what a “read back”
would sound like where more than 2 digits or symbols are programmed
in the register. Let’s say the register you want to “read back” is number
13, the Security Access Code for the MODEM port, and it is programmed
as "* 7 5”:
*You first enter programming (# # 7 7).
*Press " * 1 3" to “read back” Register 13.
*The Stick transmits "Beep Beep Bip (pause) Beep Bip Bip (pause)
Beep”. (Equivalent to
* 75).
*The Stick immediately transmits the “OK” and “PROCEED” tones.
Note: You will receive an “Error” tone when entering an incorrect
Register Number on audible “read back”. Never fear-try again!
13

This section involves the connection of communications equipment to
The Stick. You may configure the “hook up” of different types of
equipment in a number of ways. Whatever suits your operational needs
and your installation requirements!
Although each device port is labeled with generic titles designating what
equipment would connect to what port, YOU CAN CONFIGURE IT
ANY WAY YOU LIKE! Just be sure to read this section thoroughly
before trying anything weird (that might not work).
4.1 FAX MACHINES AND PC FAX CARDS
The Stick has special features that make it work extremely well with
either a PC FAX Card or a FAX machine. The feature that enables The
Stick to route an incoming FAX call to your “FAX” type device is
“FAX
Tone Detection”.
What’s a “FAX Tone”?
In a nutshell, most FAX machines generate a tone when they are operated
“automatically”. Automatic generally means you just drop the paper(s) to
be faxed in the document carriage, the machine loads it, the desired
phone number is entered, you hit the “START” button and you’re done.
The machine automatically dials the
number and begins emitting the
tone (commonly known as CNG or
AUTO-FAX tone) to identify itself
as a FAX-type device. This tone is
continuously transmitted until the
called
FAX machine answers the call
and “handshakes” with the sending
FAX.
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With The Stick at the receiving end, the call is “answered” and the FAX
Tone is detected. At that time the call is routed to the port labeled
“FAX”. Hence, we suggest if you use either a FAX machine or PC FAX
Card connect it to the port labeled “FAX”.
From The ".......And Here’s Another Curve Ball” File.
Sometimes people pick up the handset on their FAX machine and dial
the phone number of the fax machine they want to connect with. By
doing this they have told their FAX machine they want to use it for voice
purposes only. No problem for the FAX machine.....but now it will
not
transmit any AUTO-FAX tones after dialing a phone number. If The
Stick is at the receiving end, it will answer the call and detect the absence
of FAX tones, assume it is a voice call and route it to the VOICE 1
& 2
ports.
When you answer the phone, the person at the other end will say, “I am
trying to send you a FAX!” Of course you can manually transfer the call
to your FAX by pressing
*2 (or another code if reprogrammed). But
before you do, we suggest you share the nugget of brilliant information
found in the preceding paragraph with your misguided (no pun intended)
caller and suggest the nexttime they fax you,try call
ing without lifting
the FAX machine
handset. It will make every
thing a whole lot easier at
both ends of the conversation.
PC FAX Cards And The Meaning of Life.....
If a PC FAX Card is connected to
The Stick at the port labeled
\ /
’
“FAX”, you should have no
operational problems when a call is
routed. There are about a
half-a-
million different types of PC FAX
Cards on the market today and
each has its own operational
idiosyncrasies. If you do experience
a problem, check the operations
manual included with the PC FAX
Card. If you can’t figure the
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