Multitech ISI4604-PCI User manual

ISI4608-PCI & ISI4604-PCI
User Guide

User Guide
P/N S0000112, Revision C
Model ISI4608-PCI
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
opyright © 2001 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Record of Revision
Revision Description
A Manual released. All pages at Revision A.
(11/11/98)
BRevised for ISI universal drivers and to include ISI4604-PCI.
(8/25/00)
CInfo added on Win 2000, MTS Patent, Win Me, Novell,
(5/8/01) Linux, & regulatory matters.
TRADEMARKS
The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc.
Windows 2000, Windows NT, Windows 95, Windows 98, and Windows Me are
registered trademarks of Microsoft.
Pentium is a registered trademark of Intel orporation.
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Contents
Chapter 1Introduction and Description .............................. 5
Introduction to the IntelligentSerialInterface .......................................... 6
Product Description ................................................................................ 6
How to Use This Manual........................................................................7
ISI460 -PCI Applications ........................................................................ 8
Technical Specifications ......................................................................... 8
Computer Requirements .................................................................. 8
Physical/Electrical/Environmental ................................................... 8
Chapter 2Hardware Installation ....................................... 11
Introduction .......................................................................................... 12
Safety Warnings Telecom ..................................................................... 12
Hardware Installation Procedures ......................................................... 12
Chapter 3Driver Installation ............................................. 15
Introduction .......................................................................................... 16
Installing ISI460 -PCI Software for Windows 2000 ............................... 17
ISI460 -PCI for Windows 2000: Installing ISI Management Software ... 24
Remove ISI460 -PCI Driver (Windows 2000) ........................................ 26
ISI460 -PCI Software Install for Windows NT 3.51/4.0 ........................ 26
Removing ISI4608 -PCI Card and Driver in Windows NT 3.51/4.0........ 29
I/O Addresses and IRQ Codes.............................................................. 30
ISI460 -PCI Software Install for Windows 95/98/Me ........................... 31
Removing the ISI460 -PCI Driver (Windows 95/98/Me) ....................... 35
NetWare Driver Installation .................................................................. 35
Configuring Ports for NetWare Connect ....................................... 37
Removing the Driver (Novell) ........................................................ 37
SCO Open Server 5 Driver Installation .................................................. 37
To install from CD-ROM: ............................................................... 37
To format a floppy disk for SCO5:.................................................. 38
To untar the driver file and copy files onto floppy disk: ................ 38
To install driver from floppy disk ................................................... 39
MultiTech Installation Script ......................................................... 40
Activating Ports in SCO Open Server 5 ................................................ 43
Removing the Driver (SCO Open Server 5) .................................... 45

Chapter 3: Driver Installation (continued)
Linu Driver for Multi-Tech ISI460 -PCI Server Cards .......................... 45
LINUX: Pre-Installation Issues ...................................................... 45
LINUX: Copying the driver from the media ................................... 45
LINUX: Copying and untarring the driver from CD-ROM ............. 45
LINUX: Copying and untarring the driver from a floppy ............... 46
LINUX: Driver installation and loading ......................................... 47
LINUX: Setting the baud rate ........................................................ 48
LINUX: Verifying the ports ............................................................ 48
LINUX: TTY Devices Created by the Drivers: ............................... 48
LINUX -- Dial-in configuration: .................................................... 50
LINUX -- PPP setup: ...................................................................... 50
Removing the ISI Driver (Linu ) ........................................................... 51
Chap 4: Warranty Service & Tech Support ........................ 53
Warranty Service & Tech Support ....................................... 54
Limited Warranty .................................................................................. 54
Addendum for North American Products ............................................. 54
Addendum for International Products .................................................. 55
Out of Warranty Repair Cost Charts ..................................................... 56
Upgrades and Product Support via Internet ......................................... 56
Technical Support ................................................................................. 56
Recording ISI460 -PCI Information ....................................................... 57
Software User License Agreement ........................................................ 57
On-Line Warranty Registration ............................................................. 59
About the Internet ................................................................................... 59
Appendix ACrossover Cable Wiring Diagrams ............... 62
Appendix BRegulatory Information ................................. 64
Index ....................................................................................... 67

Chapter 1—Introduction and Description

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ISI4608-PCI User Guide
Introduction to the Intelligent Serial Interface
The Intelligent Serial Interface cards, model ISI4608-PCI and ISI4604-
PCI, are hardware solutions for adding fast serial ports to
communication servers and async hosts that have 32-bit PCI bus
architecture.
Serial ports are essential to
 Communication servers that pool modems and other
communication devices for users on a LAN and to
 Asynchronous hosts that provide user access through serial
ports.
Each ISI4604-PCI card adds four serial ports to the computer; each
ISI4608-PCI card adds eight serial ports to the computer. (From now on
in this manual we will use ISI460 -PCI when referring to both
models.) The ISI460 -PCI ships with drivers for the following multiuser
operating systems: Windows® 2000 Server and Advanced Server,
Windows NT, versions 3.51 and 4.0; Windows 95, Windows 98, and
Windows Me.
The IntelligentSerialInterface card can be combined to support
asynchronous serial devices (local or dial-up). The ports can be used
to connect basic terminals with or without multiple pages of memory to
multiple er channels and asynchronous modems. Each ISI460 -PCI port
can support as many screens as there are physical pages of memory on
the terminal. In Windows NT, a built-in autodetect utility enables
detection of Multi-Tech modems and sets the proper initialization
strings.
This manual contains product specifications, installation instructions,
and technical support information to assist you in the installation
process. It is assumed you have basic PC skills. Therefore, we have not
included step-by-step instructions for basic operations such as
logging in and file editing, etc.
Product Description
The ISI460 -PCI is a multiport serial port e pansion card that adds data
buffering on each port for enhanced serial port performance. The
ISI460 -PCI features an on-board microprocessor to coordinate the

7
Chapter 1—Introduction and Description
communications activity of your local and remote terminals. Using the
ISI460 -PCI to provide additional serial connections enables your
systems processor to perform more efficiently since the ISI460 -PCI
handles all byte-by-byte interrupts generated by asynchronous
terminals and stores the data in buffers.
The processor, along with 256K bytes of RAM, work to allocate
resources dynamically to the most active port. The ISI then generates
one interrupt for an entire block of information and transfers the block
to the systems microprocessor.
The ISI4608-PCI has one 78-pin (DB78S) connector that interfaces with
an eight-port fan-out, or octopus, cable (supplied with the card), that
provides eight additional serial ports. The ISI4604-PCI has a four-port
fan-out cable (supplied with the card), that provides four additional
ports. Both are 3/4 size add-on cards that support a high-speed
interface up to 460 Kbps.
MultiTechs ISI Management Software is shipped with the ISI460 -PCI
server card. It is designed to monitor data traffic and control the
modems attached to the ISI460 -PCI card in a computer using
Windows 2000 Server or Windows 2000 Advanced Server as its
operating system.
How to Use This Manual
This manual presents installation procedures for the ISI460 -PCI card
and for its software drivers. It contains information about technical
support and warranty coverage, as well as appendices for wiring and
regulatory matters. Hardware configuration and installation
procedures are described in Chapter 2. Installing the ISI460 -PCI card
also involves linking a driver to the operating system. This information
is presented in Chapter 3.
Most of the steps listed in the driver installation section instruct you
to press ENTER. This is a reference to the key commonly known as the
Enter, carriage-return, or Return key. Also, please note the difference
between the letter O and the number 0. Both the letter and the number
may be used in this manual.

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ISI4608-PCI User Guide
ISI460x-PCI Applications
The ISI460 -PCI is an ideal solution for adding ports when a powerful
microcomputer used as a server or host lacks enough connectivity to
accommodate the desired number of users. The ISI4608-PCI provides
eight additional serial ports with every card installed, with a potential
of four additional cards installed per systemfor a total of thirty-two
serial ports per system. The ISI4604-PCI provides four additional serial
ports with every card installed, with a potential of four additional cards
installed per systemfor a total of si teen serial ports per system.
Technical Specifications
Computer Requirements
 386, 486, or Pentium®- based PC or compatible with PCI bus
architecture
 Microsoft Windows 2000 Server and Advanced Server; Windows
NT v. 3.51 and v. 4.0; Windows 95, Windows 98, and Windows
Me; Linu (kernels 2.0, 2.2, and 2.4); SCO Open Server 5; Novell
Netware.
 a CD-ROM drive (or, if software/drivers have been downloaded, a
floppy drive)
 100K bytes of hard disk space
Physical/Electrical/Environmental
 Dimensions: 6.875" 4.2"
17.46 cm 10.67 cm
 Baud Rates: 300 bps to 460 Kbps per port
 Bus Type: PCI
 Connectors: DB78S
 Cables: The ISI4608-PCI has an eight-port fan-out cable. DB78M
(male) interface goes to card; eight DB25 (male) connectors are
available for serial devices. The ISI4604-PCI has an four-port fan-
out cable. DB78M (male) interface goes to card; four DB25 (male)
connectors are available for serial devices.
 Serial Interface: For ISI4608-PCI, eight RS232C or RS232D ports
for ISI4604-PCI, four RS232C or RS232D ports.

9
Chapter 1—Introduction and Description
 Temperature: 32° to 120°F (0° to 50°C)
 Power: 0.1 amp @ +12v DC
0.1 amp @ -12v DC
1 amp @ +5v DC
 Base I/O Address: One 16-byte address space per card
 Interrupt Request (IRQ): One IRQ per card (can be shared)
 Warranty: Two years
Manufactured in Mounds View, MN, U.S.A.

10
ISI4608-PCI User Guide

Chapter 2—Hardware Installation

12
ISI4608-PCI User Guide
Introduction
This chapter describes installation of the Multi-Tech ISI4608-PCI as an
e pansion card in your PCI bus computer.
Safety Warnings Telecom
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
3. This product is to be used with UL and CUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock from
lightning.
7. Do not use the telephone to report a gas leak in the vicinity of that
leak.
8. To reduce the risk of fire, use only No 26 AWG or larger
Telecommunication line Cord.
Hardware Installation Procedures
To install the ISI4608-PCI card into your PC-PCI bus computer:
1. Before handling the ISI4608-PCI, discharge any static in your body
by touching a piece of grounded metal such as the computer
chassis.
2. Carefully remove the ISI4608-PCI from its antistatic bag, handling it
only by the mounting bracket and edges. Do not touch the gold-
plated connectors along the bottom edge. (You may want to save
packaging for possible future use.)
3. Visually inspect the ISI4608-PCI. If you have any concerns about
its condition, call Technical Support at [phone].

13
Chapter 2—Hardware Installation
4. To avoid damaging the ISI4608-PCI card and your PC, make sure
your computer and any peripheral equipment connected to it are
turned off. The ISI4608-PCI can be installed in a PC-AT, 386, 486,
or Pentium equivalent PCI bus computer.
5. Remove the cover of your computer as instructed in your
computers documentation.
6. Locate the unused PCI slot you will be using for your ISI4608-PCI
card and remove the slot cover according to instructions in your
computers documentation.
7. Install the ISI4608-PCI card into the selected e pansion slot in the
same manner as any other add-on card, as instructed in your
computers documentation.
8. Fasten the retaining bracket to computer chassis and replace
cover.
9. Attach the octopus cable to the DB78S female connector on the
ISI4608-PCI card at the back of your computer. The RS232 ports on
the octopus cable are for connecting to modems, multiple ers or
other devices. If the other device is a local terminal port, a
crossover cable (not included) is required between the octopus
cable and the terminal port. See Appendi A for schematic of a
crossover cable.
Note: Any cables connected to the computer must be shielded to
reduce interference.

14
ISI4608-PCI User Guide

Chapter 3—Driver Installation

16
ISI4608-PCI User Guide
Figure 2-2. Octopus able
10. Turn on the power to the computer. You now are ready to install
the software/drivers.
Introduction
The ISI460 -PCI ships with drivers for each of the following operating
systems: Windows® 2000 Server and Advanced Server, Windows NT,
Windows 95, Windows 98, Windows Me, Novell Netware, SCO Open
Server, and Linu . This chapter describes the installation of these
drivers. We also describe installation of MultiTechs Management
Software for use with ISI cards under Windows 2000.
Installing a device driver modifies your system. For this reason, only
the super user (system administrator) is allowed to perform the
installation. If you cannot login as administrator, find the person in
your organization with this authorization (i.e., password). To begin
driver installation, login as administrator. Then proceed with the
appropriate installation section in this chapter.

17
Chapter 3—Software/Driver Installation
Installing ISI460x-PCI Software for Windows 2000
NOTE: A series of installation wi ard screens will appear repeatedly
during this procedure (step 12). This is not an error. Do not discontinue
the procedure when the installation wi ard screens repeatedly appear.
1. Shut down Windows 2000 and turn off the PC.
2. Install the ISI460 -PCI card in an available PCI e pansion slot in
the computer. Follow the computer manufacturer's instructions
concerning installation of e pansion cards. Observe standard
precautions regarding electro-static discharge (ESD) when
handling the ISI460 -PCI board (the board should be kept in its
shipping bag until used). During installation, handle the ISI460 -
PCI circuit card by its edges and keep one hand in contact with the
PC chassis.
3. Turn on the PC and start Windows 2000.
4. Insert the ISI driver CD-ROM into the CD-ROM drive (if drivers
have been downloaded from the MultiTech web site, they will
typically be on diskette; in that case, insert diskette into floppy
drive).

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ISI4608-PCI User Guide
5. Windows 2000 will detect the ISI460 -PCI card. The Found New
Hardware Wizard- Welcome screen will appear.
Click Next.
6. The Install Hardware Device Drivers screen appears. Select
"Search for a suitable driver ..." and click Next.

19
Chapter 3—Software/Driver Installation
7. The Locate Driver Files screen appears (Windows 2000 is seeking
the driver for the ISI460 -PCI card). Select CD-ROM drives and
click Next.
8. The Driver File Search Results screen appears.
Click Next.

20
ISI4608-PCI User Guide
9. A progress screen will appear briefly while files are being copied.
10. A completion screen will appear.
Click Finish.