Multitech ISI4604-PCI User manual

ISI4608-PCI & ISI4604-PCI
Quick Start Guide

Quick Start Guide
P/N 82084806, Revision C
Models: ISI4608-PCI & ISI4604-PCI
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
opyright © 2001 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Record of Revision
Revision Description
AManual released. All pages at Revision A.
(8/25/00)
BInfo added on Win 2000 & MTS Patents.
(11/20/00)
CInfo added on Win Me, Novell, Linux, & regulatory matters.
(5/8/01)
TRADEMARKS
The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc.
Windows 2000, Windows NT, Windows 95, Windows 98, and Windows Me are
registered trademarks of Microsoft.
Pentium is a registered trademark of Intel orporation.
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Contents
Chapter 1Introduction and Description .............................. 5
Introduction to the IntelligentSerialInterface .......................................... 6
Product Description ................................................................................ 6
How to Use This Manual ........................................................................ 7
Technical Specifications ......................................................................... 8
Co puter Require ents .................................................................. 8
Physical/Electrical/Environ ental ................................................... 8
Chapter 2Hardware Installation ......................................... 9
Introduction .......................................................................................... 10
Safety Warnings Teleco ..................................................................... 10
Hardware Installation Procedures ......................................................... 10
Chapter 3Driver Installation ............................................. 13
Introduction .......................................................................................... 14
Install ISI460x-PCI Software for Windows 2000 .................................... 14
ISI460x-PCI for Win 2000: Install ISI Manage ent Software ................. 16
Re ove ISI460x-PCI Driver (Win 2000) ................................................. 17
ISI460x-PCI Software Install for Win NT 3.51/4.0 .................................. 17
Re oving ISI460x-PCI Card and Driver in Win NT 3.51/4.0 .................. 19
I/O Addresses and IRQ Codes .............................................................. 19
ISI460x-PCI Software Install for Win 95/98/Me ..................................... 20
Re ove the ISI460x-PCI Driver (Win 95/98/Me) ................................... 21
NetWare Driver Installation .................................................................. 22
Configuring Ports for NetWare Connect ....................................... 23
Re oving the Driver (Novell) ........................................................ 23
SCO Open Server 5 Driver Installation .................................................. 24
To install fro CD-ROM: ............................................................... 24
To for at a floppy disk for SCO5:.................................................. 24
To untar the driver file and copy files onto floppy disk: ................ 24
To install driver fro floppy disk ................................................... 26
MultiTech Installation Script ......................................................... 27
Activating Ports in SCO Open Server 5 ......................................... 30
Re oving the Driver (SCO Open Server 5) .................................... 31

Linux Driver for Multi-Tech ISI460x-PCI Server Cards .......................... 32
LINUX: Pre-Installation Issues ...................................................... 32
LINUX: Copying the driver fro the edia ................................... 32
LINUX: Copying and untarring the driver fro CD-ROM ............. 32
LINUX: Copying and untarring the driver fro a floppy ............... 33
LINUX: Driver installation and loading ......................................... 33
LINUX: Setting the baud rate ........................................................ 34
LINUX: Verifying the ports ............................................................ 35
LINUX: TTY Devices Created by the Drivers: ............................... 35
LINUX -- Dial-in configuration: .................................................... 36
LINUX -- PPP setup: ...................................................................... 36
Re oving the ISI Driver (Linux) .................................................... 37
Chap 4: Warrant , Service, & Tech Support ........................ 39
Li ited Warranty .................................................................................. 40
Addendu for North A erican Products ............................................. 40
Addendu for International Products .................................................. 41
Out of Warranty Repair Cost Charts ..................................................... 42
Upgrades and Product Support via Internet ......................................... 42
Technical Support ................................................................................. 42
Recording ISI460x-PCI Infor ation ....................................................... 43
Software User License Agree ent ........................................................ 43
On-Line Warranty Registration ............................................................. 45
About the Internet ................................................................................ 45
Index ....................................................................................... 48

Chapter 1—Introduction and Description

6
ISI460x-PCI Quick Start Guide
Introduction to the Intelligent Serial Interface
The Intelligent Serial Interface cards, odel ISI4608-PCI and ISI4604-
PCI, are hardware solutions for adding fast serial ports to
co unication servers and async hosts that have 32-bit PCI bus
architecture.
Serial ports are essential to
 Co unication servers that pool ode s and other
co unication devices for users on a LAN and to
 Asynchronous hosts that provide user access through serial
ports.
Each ISI4604-PCI card adds four serial ports to the co puter; each
ISI4608-PCI card adds eight serial ports to the co puter. (Fro now on
in this anual we will use ISI460x-PCI when referring to both
odels.) The ISI460x-PCI ships with drivers for the following ultiuser
operating syste s: Windows® 2000 Server and Advanced Server,
Windows NT, versions 3.51 and 4.0; Windows 95, Windows 98, and
Windows Me.
The IntelligentSerialInterface card can be co bined to support
asynchronous serial devices (local or dial-up). The ports can be used
to connect basic ter inals with or without ultiple pages of e ory to
ultiplexer channels and asynchronous ode s. Each ISI460x-PCI port
can support as any screens as there are physical pages of e ory on
the ter inal. In Windows 95/98/Me, a built-in autodetect utility enables
detection of Multi-Tech ode s and sets the proper initialization
strings.
This anual contains product specifications, installation instructions,
and technical support infor ation to assist you in the installation
process. It is assu ed you have basic PC skills. Therefore, we have not
included step-by-step instructions for basic operations such as
logging in and file editing, etc.
Product Description
The ISI460x-PCI is a ultiport serial port expansion card that adds data
buffering on each port for enhanced serial port perfor ance. The
ISI460x-PCI features an on-board icroprocessor to coordinate the

7
Chapter 1—Introduction and Description
co unications activity of your local and re ote ter inals. Using the
ISI460x-PCI to provide additional serial connections enables your
syste s processor to perfor ore efficiently since the ISI460x-PCI
handles all byte-by-byte interrupts generated by asynchronous
ter inals and stores the data in buffers.
The processor, along with 256K bytes of RAM, work to allocate
resources dyna ically to the ost active port. The ISI then generates
one interrupt for an entire block of infor ation and transfers the block
to the syste s icroprocessor.
The ISI4608-PCI has one 78-pin (DB78S) connector that interfaces with
an eight-port fan-out, or octopus, cable (supplied with the card), that
provides eight additional serial ports. The ISI4604-PCI has a four-port
fan-out cable (supplied with the card), that provides four additional
ports. Both are 3/4 size add-on cards that support a high-speed
interface up to 460 Kbps.
MultiTechs ISI Manage ent Software is shipped with the ISI460x-PCI
server card. It is designed to onitor data traffic and control the
ode s attached to the ISI460x-PCI card in a co puter using
Windows 2000 Server or Windows 2000 Advanced Server as its
operating syste .
How to Use This Manual
This anual presents installation procedures for the ISI460x-PCI card
and for its software drivers. It also contains infor ation about
technical support and warranty coverage. A User Guide, containing
ore detailed infor ation can be found on the Multi-Tech CD shipped
with the ISI460x-PCI card.

8
ISI460x-PCI Quick Start Guide
Technical Specifications
Computer Requirements
 386, 486, or Pentiu ®- based PC or co patible with PCI bus
architecture
 Microsoft Windows 2000 Server and Advanced Server; Windows
NT v. 3.51 and v. 4.0; Windows 95, Windows 98, and Windows
Me; Linux (kernels 2.0 and 2.2); SCO Open Server 5; Novell
Netware.
 a CD-ROM drive (or, if software/drivers have been downloaded, a
floppy drive)
 100K bytes of hard disk space
Physical/Electrical/Environmental
 Di ensions: 6.875" x 4.2"
17.46 c x 10.67 c
 Baud Rates: 300 bps to 460 Kbps per port
 Bus Type: PCI
 Connectors: DB78S
 Cables: The ISI4608-PCI has an eight-port fan-out cable. DB78M
( ale) interface goes to card; eight DB25 ( ale) connectors are
available for serial devices. The ISI4604-PCI has an four-port fan-
out cable. DB78M ( ale) interface goes to card; four DB25 ( ale)
connectors are available for serial devices.
 Serial Interface: For ISI4608-PCI, eight RS232C or RS232D ports
for ISI4604-PCI, four RS232C or RS232D ports.
 Te perature: 32° to 120°F (0° to 50°C)
 Power: 0.1 a p @ +12v DC
0.1 a p @ -12v DC
1 a p @ +5v DC
 Base I/O Address: One 16-byte address space per card
 Interrupt Request (IRQ): One IRQ per card (can be shared)
 Warranty: Two years
Manufactured in Mounds View, MN, U.S.A.

Chapter 2—Hardware Installation

10
ISI460x-PCI Quick Start Guide
Introduction
This chapter describes installation of the Multi-Tech ISI4608-PCI as an
expansion card in your PCI bus co puter.
Safety Warnings Telecom
1. Never install telephone wiring during a lightning stor .
2. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
3. This product is to be used with UL and CUL listed co puters.
4. Never touch uninsulated telephone wires or ter inals unless the
telephone line has been disconnected at the network interface.
5. Use caution when installing or odifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an
electrical stor . There ay be a re ote risk of electrical shock fro
lightning.
7. Do not use the telephone to report a gas leak in the vicinity of that
leak.
8. To reduce the risk of fire, use only No 26 AWG or larger
Teleco unication line Cord.
Hardware Installation Procedures
To install the ISI460x-PCI card into your PC-PCI bus co puter:
1. Before handling the ISI460x-PCI, discharge any static in your body
by touching a piece of grounded etal such as the co puter
chassis.
2. Carefully re ove the ISI460x-PCI fro its antistatic bag, handling it
only by the ounting bracket and edges. Do not touch the gold-
plated connectors along the botto edge. (You ay want to save
packaging for possible future use.)
3. Visually inspect the ISI460x-PCI. If you have any concerns about
its condition, call Technical Support at [phone].

11
Chapter 2—Hardware Installation
4. To avoid da aging the ISI460x-PCI card and your PC, ake sure
your co puter and any peripheral equip ent connected to it are
turned off. The ISI460x-PCI can be installed in a PC-AT, 386, 486,
or Pentiu equivalent PCI bus co puter.
5. Re ove the cover of your co puter as instructed in your
co puters docu entation.
6. Locate the unused PCI slot you will be using for your ISI460x-PCI
card and re ove the slot cover according to instructions in your
co puters docu entation.
7. Install the ISI460x-PCI card into the selected expansion slot in the
sa e anner as any other add-on card, as instructed in your
co puters docu entation.
8. Fasten the retaining bracket to co puter chassis and replace
cover.

12
ISI460x-PCI Quick Start Guide
9. Attach the octopus cable to the DB78S fe ale connector on the
ISI460x-PCI card at the back of your co puter. The RS232 ports on
the octopus cable are for connecting to ode s, ultiplexers or
other devices. If the other device is a local ter inal port, a
crossover cable (not included) is required between the octopus
cable and the ter inal port. See Appendix A of the User Guide for
sche atic of a crossover cable.
Note: Any cables connected to the computer must be shielded to
reduce interference.
Figure 2-2. Octopus able (ISI4608-P I)
10. Turn on the power to the co puter. You now are ready to install
the software/drivers.

Chapter 3—Driver Installation

14
ISI460x-PCI Quick Start Guide
Introduction
The ISI460x-PCI ships with drivers for each of the following operating
syste s: Windows® 2000 Server and Advanced Server, Windows NT,
Windows 95, Windows 98, Windows Me, Novell Netware, SCO Open
Server, and Linux. This chapter describes the installation of these
drivers. We also describe installation of MultiTechs Manage ent
Software for use with ISI cards under Windows 2000.
Installing a device driver odifies your syste . For this reason, only
the super user (syste ad inistrator) is allowed to perfor the
installation. If you cannot login as administrator, find the person in
your organization with this authorization (i.e., password). To begin
driver installation, login as administrator. Then proceed with the
appropriate installation section in this chapter.
Installing ISI460x-PCI Software for Windows 2000
NOTE: A series of installation wi ard screens will appear
repeatedly during this procedure (step 12). This is not an error.
Do not discontinue the procedure when the installation wi ard
screens repeatedly appear.
1. Shut down Windows 2000 and turn off the PC.
2. Install the ISI460x-PCI card in an available PCI expansion slot in
the co puter. Follow the co puter anufacturer's instructions
concerning installation of expansion cards. Observe standard
precautions regarding electro-static discharge (ESD) when
handling the ISI460x-PCI board (the board should be kept in its
shipping bag until used). During installation, handle the ISI460x-
PCI circuit card by its edges and keep one hand in contact with the
PC chassis.
3. Turn on the PC and start Windows 2000.
4. Insert the ISI driver CD-ROM into the CD-ROM drive (if drivers
have been downloaded fro the MultiTech web site, they will
typically be on diskette; in that case, insert diskette into floppy
drive).

15
Chapter 3—Software/Driver Installation
5. Windows 2000 will detect the ISI460x-PCI card. The Found New
Hardware Wizard- Welcome screen will appear. Click Next.
6. The Install Hardware Device Drivers screen appears. Select
"Search for a suitable driver ..." and click Next.
7. The Locate Driver Files screen appears (Windows 2000 is seeking
the driver for the ISI460x-PCI card). Select CD-ROM drives and
click Next.
8. The Driver File Search Results screen appears. Click Next.
9. A progress screen will appear briefly while files are being copied.
10. A co pletion screen will appear. Click Finish.
11. I ediately after the ISI driver installation has been co pleted,
another Found New Hardware screen will appear briefly indicating
that the MultiTech ISI Port has been detected.
A second sequence of installation wizard screens appears. This
sequence of screens deals with the setting up of ISI ports. The
first screen in this sequence is the Found New Hardware Wizard --
Welcome screen.
The Found New Hardware -- ultiTech ISI Port screen will appear
four ti es for the ISI4604-PCI and eight ti es for the ISI4608-PCI.
12. The Install Hardware Device Drivers screen appears.
Select Search for a suitable driver ...  and click Next.
13. The Locate Driver Files screen appears (Windows 2000 is
seeking the ISI Port device driver). Select CD-ROM drives and
click Next.
14. The Driver Files Search Results screen will indicate that the
isiport.inf file has been found on the CD-ROM. Click Next.
15. A co pletion screen will appear. It will indicate that the first
MultiTech ISI Port has been set up successfully. Click Finish.

16
ISI460x-PCI Quick Start Guide
Notice that the auto-detection facility of Windows 2000 will repeat
the ISI Port installation sequence 7 ore ti es for the ISI4608-
PCI, or 3 ore ti es for the ISI4604-PCI. That is, the Found New
Hardware -- ultiTech ISI Port screen will appear any ti es
after the ISI driver has been located. On this screen, the essages
Found New Hardware and Installing ... will appear alternately.
Please understand that the repetition of these screen sequences is
nor al and is not an error. It does not indicate any proble with
your PC, or with the MultiTech ISI card, or its driver software.
16. Driver installation for the ISI460x-PCI card is co plete.
ISI460x-PCI for Win 2000: Installing ISI Management
Software (server OSs only)
If you are using a Windows 2000 Server operating syste ("Server" or
"Advanced Server"), you ust decide whether you want to use the
MultiTech ISI Manage ent Software in conjunction with your ISI460x-
PCI card. The ISI Manage ent Software is shipped with the ISI card.
1. Turn on your co puter and start Windows 2000.
2. Insert the CD-ROM containing the ISI Manage ent Software into
your CD-ROM drive. (If ISI Manage ent Software has been
downloaded fro the MultiTech web site, it will typically be on a
diskette. In that case, insert diskette into floppy drive).
3. Go to Start | Run. In the Run window, enter the file path of the ISI
Manage ent software. Typically, this would be
E:\SERVCARD\UTILITY\MGMT\SETUP.EXE.
Click OK.
4. The ISI anagement setup screen appears. At the Welcome
screen, click Next.
5. A progress screen appears while files are copied. If the Error
Creating WWW Server essage appears, it ay indicate that
there was an atte pt to install the ISI Manage ent Software on a

17
Chapter 3—Software/Driver Installation
client version of Windows 2000. (The ISI Manage ent Software
can be installed only in the Windows 2000 Server and Windows
2000 Advanced Server operating syste s.)
6. A co pletion screen appears.
Select "Yes, I want to restart y co puter now" and click Finish.
After the co puter has restarted, the installation of the driver and of
the ISI Manage ent Software will be co plete.
Remove ISI460x-PCI Driver (Windows 2000)
1. Go to Start | Settings | Control Panel.
2. Click on Add/Remove Hardware. Click Next.
3. Click on Uninstall/Unplug a device and click Next.
4. In the subsequent screen, click on Uninstall a device and click
Next.
5. At the Add/Remove Hardware Wizard screen, highlight the ISI
driver file for the specific server card that you intend to re ove.
Click Next.
6. When you are asked to confir re oval, click on the Yes radio
button and click Next.
7. Click Finish. You can re ove the driver for only one ISI460x-PCI
card at a ti e.
ISI460x-PCI Software Installation Procedure
for Windows NT 3.51/4.0
1. Turn off the PC.
2. The ISI460x-PCI card ust be installed in a PCI expansion slot in
the co puter. If not, follow the co puter anufacturer's
instructions concerning installation of expansion cards. Observe
standard precautions regarding electro-static discharge (ESD)
when handling the ISI460x-PCI board (the board should be kept in
its shipping bag until used). During installation, handle the

18
ISI460x-PCI Quick Start Guide
ISI460x-PCI circuit card by its edges and keep one hand in contact
with the co puter chassis.
3. Turn on the PC and start Windows NT.
4. Insert the driver CD-ROM into the CD-ROM drive. (If drivers
were obtained fro MultiTech web site and stored on diskette,
place diskette into floppy drive now.)
5. Click Start | Settings | Control Panel | Network | Adapters.
Then click Add.
6. The Select Network Adapter dialog box appears. Click Have
Disk.
7. The Insert Disk dialog box appears. Type or browse for the
path (file directory location) of the Windows NT driver (for
exa ple, E:\SERVCARD\DRIVERS\WINNT\SETUP.EXE). Click
OK.
8. The Select OE Option dialog box appears. Click OK.
A transient dialog box will appear indicating the progress of the
setup progra .
9. The ISI Cards dialog box appears. Click Add.
10. Then the ISI Card Settings dialog box appears. Enter the
correct port count:
 allocate 4 ports for ISI4604-PCI cards;
 allocate 8 ports for the ISI4608-PCI cards.
Select the first port nu ber for ode s, which is usually COM3.
Click "PCI" in the Bus Type field.
11. The ISI Cards dialog box appears again and shows the port
resource allocation just ade. To add ore cards, click Add and
repeat Step 9.
After the last ISI card has been added, click Close.

19
Chapter 3—Software/Driver Installation
12. The file is copied and "Multi-Tech ISI4608-PCI Adapter"
appears in the Network Adapters box. Click Close.
13. When pro pted about restarting your co puter, click Yes.
The ISI460x-PCI card software is now installed in Windows NT.
Removing ISI460x-PCI Card and Driver in Windows
NT 3.51/4.0
1. Go to Start | Settings | Control Panel | Network. Click on the
Adapters tab.
2. Select "MultiTech 4, 8, 16-port ISI card," and then click Remove.
To complete the un-install procedure, restart your computer.
I/O Addresses and IRQ Codes
Unlike the ISI4608 (ISA-bus card), the ISI460x-PCI has no DIP switch
for I/O addresses and no ju per to deter ine the IRQ code. The input/
output address and the interrupt request code (IRQ) for the ISI460x-
PCI are assigned auto atically during driver installation. During any
subsequent re-configuring of your PC, you ay need to know the
assigned I/O address and IRQ code. To deter ine the I/O address and
IRQ assigned to the ISI460x-PCI:
(for Windows NT) click on Start, Settings, Control Panel and select
the ISI Cards icon; or click on Start, Programs, Administrative
Tools (Common), Windows NT Diagnostics, Resources;
(for Windows 95) click on Start, Settings, and Control Panel. Fro
the Control Panel, click on System icon and then the Device
anager tab. Fro there, click on the Computer icon at the top of
the Device anager window. The Computer Properties dialog
box will appear. In the View Resources tab, click on either the
Interrupt Request (IRQ) or Input/Output (I/O) radio buttons to
view lists of both the IRQs and I/O e ory addresses in use in the
co puter and what devices are currently using these resources.

20
ISI460x-PCI Quick Start Guide
ISI460x-PCI Software Installation Procedure
for Windows 95/98/Me
1. Turn off the co puter.
2. The ISI460x-PCI card ust be installed in a PCI expansion slot in
the co puter. If not, follow the co puter anufacturer's
instructions concerning installation of expansion cards. Observe
standard precautions regarding electro-static discharge (ESD)
when handling the ISI board (the board should be kept in its
shipping bag until used). During installation, handle the ISI circuit
card by its edges and keep one hand in contact with the co puter
chassis.
3. Turn on the co puter and start Windows 95/98/Me.
4. Windows will autodetect the ISI460x-PCI card. When the Add New
Hardware Wizard screen appears, click Cancel.
5. Insert the MultiTech ISI driver CD-ROM into the CD-ROM drive.
(If driver was downloaded fro MultiTech web site and placed on
a diskette, insert diskette into floppy drive now.)
6. (Follow either 6A or 6B, but not both.)
A. Fro Windows Explorer, open the 95-98- e directory on the
CD-ROM (for exa ple, E:\SERVCARD\DRIVERS\95-98-
Me\SETUP.EXE) or floppy drive that contains the ISI driver
file. Highlight the file setup.exe.
B. Fro the Start enu, go to Run. Browse to the path of the 95-
98- e directory (for exa ple, E:\SERVCARD\DRIVERS\95-98-
Me\) .
7. Launch the setup progra . (Fro Windows Explorer, double-click
on setup.exe; fro the Run enu, click OK.)
8. The installation wizard will begin running. At the Welcome screen,
click Next.
9. Under Select Type of Card, do not check the Install ISA Card box.
Click Next.