MuxLab 500470 User manual

P/N: 94-000731-B SE-000731-B
Multimedia 16x16 Matrix Switch
500470
Installation Guide

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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Copyright Notice:
Copyright © 2013 MuxLab Inc. All rights reserved.
Copyright © 2009 Real Time Engineers Ltd.
This product uses an unmodified version of FreeRTOS V6.0.0. Source code available at
www.freertos.com
Printed in Canada. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise without prior written permission of the author.
Trademarks:
MuxLab is a registered trademark of MuxLab Inc.

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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Table of Contents
1. Overview.....................................................................................................................................4
1.1.Description...............................................................................................................................4
1.2.Features....................................................................................................................................5
2. Technical Specifications ............................................................................................................6
3. Installation Procedure...............................................................................................................9
3.1.Parts List ..................................................................................................................................9
3.2.Product Overview ..................................................................................................................10
3.3.Pre-Installation Checklist.......................................................................................................13
3.4.Physical Installation...............................................................................................................14
3.5.Installation Procedure ............................................................................................................15
3.6.Card Module Installation .......................................................................................................16
3.7.Power Supply Unit Installation.............................................................................................. 16
3.8.Cloning EDID........................................................................................................................18
3.9.Manual Control......................................................................................................................19
3.10.Port Control Operation...........................................................................................................28
3.11.USB Driver Setup ..................................................................................................................29
3.12.Ethernet Web Interface ..........................................................................................................32
4. Troubleshooting.......................................................................................................................42
5. Appendix...................................................................................................................................43
A.ASCII Command Set ............................................................................................................. 43
B.IP Control Commands............................................................................................................55
6. Product Warranty Policy........................................................................................................59

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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1.
Overview
1.1. Description
The MuxLab 500470 Multimedia 16x16 Matrix Switch allows 16 multimedia sources
to be switched/distributed to up to 16 local displays and up to 16 remote displays via
unshielded twisted pair (UTP) cables, shielded twisted pair (STP) cables for cost-
efficient connectivity. Remote displays can be connected up to 330 feet (100 meters)
@ 1080p Deep Color via Cat 5e/6 UTP/STP cables. The Multimedia 16x16 Matrix
Switch works in conjunction with MuxLab’s HDMI Receiver (500451-RX).
Figure 1: System Overview
Applications include commercial and residential AV systems, classroom projector
systems, digital signage, boardroom systems, multi-room systems, classroom training,
retail systems, collaborative PC systems, and medical information systems.

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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1.2. Features
Single modular RJ45 jacks.
UTP/STP extension for 1080p Deep Color up to 230 feet (70 meters) via Cat 5e/6
UTP/STP cables.
HDMI 3D support.
Seamless integration with MuxLab’s HDMI Receiver (500451-RX).
HDMI, DVI, 3G-SDI, VGA input supported with resolution up to 1080p.
HDMI and HDBaseT supported output.
Learning/cloning EDID from any display device.
Web interface.
RS232 and USB CDC control.
Firmware is field upgradable.
Touch pad on front panel for manual control.
Device control over HTTP protocol.
5U rackmount unit.

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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2.
Technical Specifications
Multimedia 16x16 Matrix Switch Chassis
Environment HDMI 1.3A, HDMI 1.4A 3D Support, DVI, 3G-SDI, VGA
Devices LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops,
home theatre systems, home theater PCs, game consoles.
Transmission Transparent to the user
Input Slot 4 slots supporting 4-port modular input card
HDMI, DVI, 3G-SDI, VGA
Output Slot 4 slots supporting 4-port modular output card
HDMI, HDBaseT
Connectivity Ethernet LAN (RJ45), USB (Type B) and RS232 (DB9)
Maximum Distance UTP/STP Cat 5e/6 Ouput port: 230 feet (70 meters)
Cables Cat 5e/6 UTP/STP cables (or better) required for HDBaseT port
Power AC 100-240 V 50/60 Hz
Power Supply Dual Redundant Power Supply
100-240 VAC to 12 VDC @ 25A (300 W)
LED Diagnostics Power (Blue)
PSU1 (Green)
PSU2 (Green)
Fault (Red)
LAN (Link (Green) and Activity (Yellow))
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 5U Rack Mountable: 450 x 280 x 189 mm
Weight 18 lb (8 kg)
Regulatory FCC, CE, RoHS, WEEE
Safety UL, CUL
Warranty Two (2) years
Order Information 500470 Multimedia 16x16 Matrix Switch with one Power Supply Unit 500478
500478 Replacement Power Supply Unit for 500470
DVI Input Card
Environment DVI (Single Link)
Devices PCs, laptops, home theater PCs
Transmission Transparent to the user
Connectivity 4-port DVI-D connectors using a 2-port DVI-D dongle
Maximum Distance DVI: 16 feet (5 meters)
Cables DVI-D Single Link Cable
LED Diagnostics None
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 160 x 150 x 25 mm
Weight 0.55 lb (0.23 kg)
Regulatory FCC, CE, RoHS, WEEE
Warranty Two (2) years
Order Information 500472 4 Channel DVI Input Card

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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3G-SDI Input Card
Environment SDI single link: SD, HD & 3G
Devices PCs, Camera
Transmission Transparent to the user
Connectivity 4-port of 2 BNC female connector (input and loopback)
Maximum Distance SDI: 330 feet (100 meters)
Cables RG59 Coaxial Cable 75 Ohms
LED Diagnostics None
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 160 x 150 x 25 mm
Weight 0.65 lb (0.30 kg)
Regulatory FCC, CE, RoHS, WEEE
Warranty Two (2) years
Order Information 500473 4 Channel 3G SDI Input Card
V
GA Input Card
Environment VGA
Devices PCs, laptops, home theater PCs
Transmission Transparent to the user
Connectivity 4-port DB15-HD connector
Maximum Distance VGA: 16 feet (5 meters)
Cables DB15-HD VGA Cable.
Audio Analog stereo audio supported using VGA/Audio adaptor cable
LED Diagnostics None
VGA cards per
chassis Two (2) maximum
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 160 x 150 x 25 mm
Weight 0.65 lb (0.30 kg)
Regulatory FCC, CE, RoHS, WEEE
Warranty Two (2) years
Order Information 500474 4 Channel VGA Input Card
HDBaseT Output Card
Environment HDBaseT
Devices HDBaseT Extender Receiver
Transmission Transparent to the user
Connectivity 4-port RJ45 connector
Maximum Distance UTP/STP Cat 5e/6 output port: 230 feet (70 meters)
Cables Cat 5e/6 UTP/STP cables (or better)
LED Diagnostics Link (Blue)
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 160 x 150 x 25 mm
Weight 0.55 lb (0.23 kg)
Regulatory FCC, CE, RoHS, WEEE
Warranty Two (2) years
Order Information 500476 4 Channel HDBaseT Output Card

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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HDMI Input and Output Card
Environment HDMI 1.3A, HDMI 1.4 3D Support
Devices LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops,
home theatre systems, home theater PCs, game consoles.
Transmission Transparent to the user
Connectivity 4-port HDMI connectors
4-port 3.5mm stereo audio (-SA version only)
Stereo Audio Out
(-SA version only) Sample rate: 32KHz, 44.1KHz & 48 KHz
Bit depth: 16 & 24 Bit
Signal type: LPCM
Maximum Distance HDMI: 16 feet (5 meters)
Cables HDMI Cable
LED Diagnostics None
Temperature Operating: 0ºC to 50ºC
Storage: -20ºC to 85ºC
Humidity: Up to 95% non-condensing
Dimensions 160 x 150 x 25 mm
Weight 0.55 lb (0.23 kg)
Regulatory FCC, CE, RoHS, WEEE
Warranty Two (2) years
Order Information 500471 4 Channel HDMI Input Card
500471-SA 4 Channel HDMI Input Card with Stereo Audio Out
500475 4 Channel HDMI Output Card
500475-SA 4 Channel HDMI Output Card with Stereo Audio Out

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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3.
Installation Procedure
3.1. Parts List
The Multimedia 16x16 Matrix Switch (500470) comes with the following parts:
• Multimedia 16x16 chassis with one power supply
• Quick Reference Support Sheet
Please verify that the following components are present before proceeding:
• USB cable
• RS-232 cable
• AC power cord
• DC power adapter
• DVI to HDMI adapter
• EDID emulator/learner
NOTE: Module cards are sold separately.

© MuxLab Inc. Multimedia 16x16 Matrix Switch Installation Guide
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3.2. Product Overview
The external connections and connection indicators of the Multimedia 16x16 Matrix
Switch are detailed in Figure 2 and Figure 3. Please familiarize yourself with them
before installing the unit.
Figure 2: Front Panel
Figure 3: Front Panel Controls
A
1
= Status LEDs (Power, PSU1, PSU2, Fault)
A
2
= Control Buttons
A
3
= LED Display
A
4
= Numeric Keypad
A
5
= Navigational Arrows