NAAVA Duo N100x210 User manual

2
Naava, not a normal green wall
Naava Flow Naava Flow Duo
Naava One Naava Duo Naava One Slim
USER MANUAL
READ AND SAVE THESE IMPORTANT INSTRUCTIONS
©Naava Group Oy 14.04.2021
Version 1.9.1

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Naava, not a normal green wall.
User Manual
For models Naava Duo N100x210, Naava Duo N100x231,
Naava Duo N60x210, Naava Duo N60x231, Naava Flow
Duo N100x138, Naava Flow Duo N60x138, Naava Flow
N100x138, Naava Flow N60x138, Naava One N100x210,
Naava One N100x231, Naava One N100x294, Naava One
N60x210, Naava One N60x231, Naava One Slim
N100x210, Naava One Slim N100x231, Naava One Slim
N100x294, Naava One Slim N60x210, Naava One Slim
N60x231 .
Contents
Letter to Our Customers 3
Notes regarding the operating manual 3
IEC information - when the appliance used outside EU
(Non US or Canada) 5
EN information - When the appliance used in the EU
countries. 6
Important Safeguards 7
Information about the device 10
Transport and storage 13
Using the appliance 14
Maintenance and cleaning 15
Servicing Your Naava 16
Disposal 16
Additional Information 17
Troubleshooting 18
Contact details 18
Declaration of conformity 18
Letter to Our
Customers
Dear Customer,
Thank you for choosing the Naava. At Naava we are
reconnecting humanity with nature. We use future
technology that embraces millions of years of natural
innovation combined with Scandinavian design. We
make the smartest green walls on the planet to bring
nature inside, everywhere.
What makes Naava a unique innovation?
Naava’s technology elevates the air purification efficiency
of plants to a whole new level and creates fresh indoor
air. In a Naava space, people are happier and less
stressed, make fewer mistakes, suffer less
from indoor air symptoms.
All of our models combine unique
technology with the beauty of nature's
intelligence and Scandinavian design.
Notes regarding
the operating manual
Symbols
Hazardous electric current!
Warns about hazards from the electric current
which can lead to injuries or even death.
Danger!
Warns of a hazard which can lead to personal
injury.
Caution!
Warns of a hazard which can lead to property
damage.
The current version of the operating manual can be found
at:
https://naava.io/simple
Legal Notice
This release replaces all previous versions. No part of this
publication may be reproduced without written
permission from Naava. The same applies to
electronically processing, duplicating, or spreading the
publication. Subject to technical changes. All rights
reserved. Trademarks are used without the guarantee
that they may be used freely and primarily following the
spelling of the manufacturer. Product names are
registered. Changes to construction in the interests of
constant improvements to the product, as well as changes
to the shape and color are reserved. The scope of delivery
may vary from product images. This document was
created with all due care. Naava accepts no liability
whatsoever for possible mistakes or omissions.
®Naava Group Oy
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IEC information - when
the appliance is used
outside EU (Non US or
Canada)
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
The appliance is only to be used with the power supply
unit provided with the appliance.
The appliance must only be supplied at safety extra-low
voltage corresponding to the marking on the appliance.
The luminaire should be positioned so that prolonged
staring into the luminaire at a distance closer than 0.36
m is not expected
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EN information - When
the appliance is used
in the EU countries.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
Children should be supervised to ensure that they do not
play with the appliance.
The appliance is only to be used with the power supply
unit provided with the appliance.
The appliance must only be supplied at safety extra-low
voltage corresponding to the marking on the appliance.
The luminaire should be positioned so that prolonged
staring into the luminaire at a distance closer than 0.36
m is not expected
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UL/CSA information -
when the appliance is
used in USA or Canada
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
The appliance is only to be used with the power supply
unit provided with the appliance.
The appliance must only be supplied at safety extra-low
voltage corresponding to the marking on the appliance.
The luminaire should be positioned so that prolonged
staring into the luminaire at a distance closer than 0.36
m is not expected
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Warranty and liability
The device complies with the fundamental health and
safety requirements of the applicable EU regulations and
was tested at the factory for perfect functionality multiple
times.
However, if faults in the functionality occur and cannot
be remedied with the measures in the chapter
Troubleshooting, please get in touch with your dealer or
distributor.
When the manufacturer's instructions or legal regulations
have not been followed, or after unauthorized changes to
the device are made, the manufacturer is not responsible
for the resulting damages. Changes to the device or
unauthorized replacement of individual parts can
drastically impact the electrical safety of this product and
lead to the forfeit of the warranty. Liability does not
extend to damages to people or property caused by the
device being used other than as described in the
instructions in this operating manual. Subject to changes
to technical design and model changes as part of constant
development and product improvement without prior
notice.
No liability is accepted for damages resulting from
improper use. In such a case, any warranty claims are
voided also.
Important Safeguards
It is important that you read, fully understand, and
observe the following safety precautions and warnings.
Read these instructions periodically. Careless or
improper use of your Naava green wall, and other
Naava products (later in this document as Naava) may
cause serious or even fatal injury. Keep this User Manual
with your Naava in a safe place. Be sure anyone using
your Naava understands the information contained in
this manual.
Read this manual carefully before starting or
using the device. Always store the manual in the
immediate vicinity of the device or its site of use!
Danger
●Only use the appliance indoors and within the
specified technical data. Improper use can be
hazardous for health and lead to critical injury.
●Do not expose the appliance to rain, or use near
water, or other damp location.
●Do not use or store where it can fall or be pulled
into a bathtub, sink, water, swimming pool, or
other liquid. Do not reach for a unit that has
fallen into water or other liquid. Do not
submerge in water or other liquid, even when
the unit is unplugged or off. Moisture can cause
an electric shock hazard when the unit is again
plugged into the AC outlet. Wipe moisture off
the unit with a dry cloth. Do not handle the
product with wet hands.
●Unplug the device from the mains before
starting with maintenance, disassembly,
service, or repair work.
●Tipping hazard. The device’s water tank needs to
be filled with water as part of the installation
process. The device is not meant to be used
without water in the water tank.
●With the units listed in the assembly
instructions, always use Naava Wall fixing
brackets and secure the Naava to Wall to
prevent Naava from tipping over.
●Do not use the device in potentially explosive
rooms, in an aggressive atmosphere, or use the
appliance where combustible gases or vapors are
present.
●Connect only one power supply to Naava at the
same time.
●Do not overfill the water tank or pour water over
the power supply. Place the power supply to a
dry location where it is not possible to pour or
overfill water to the power supply.
Warning
●Connect the power supply unit only to
alternating current with voltage 110-230 V AC
outlet only. Do not use your Naava if the power
cable or plug is damaged.
●Ensure that all electric cables outside and inside
of the device are protected from damage (e.g.
from animals). Never use the device if any of the
cables or power connection is damaged!
●A loose fit between the plug and the AC outlet
(receptacle) may cause overheating and a
distortion of the plug. Contact a qualified
electrician to replace loose or worn receptacles.
●Choking Hazard. Small parts, not for children.
●Children should not be allowed to operate the
Naava. Children cannot recognize the hazards
associated with the usage of electrical
appliances. For this reason, always supervise
children when they are near the Naava.
●Persons who are not familiar with the
instructions for use, as well as children and
persons under the influence of medication,
alcohol, or drugs are not permitted to operate
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the appliance or are only permitted to operate it
under supervision.
●This appliance is not a toy! Do not leave the
device running unattended with children
nearby.
●Do not insert any objects inside the Naava, into
the air intake, channel, or exhaust of the unit. It
may damage the fan blades or cause injuries.
After the Naava is switched off, the fans
continue to rotate for a short period of time.
●Ensure that the air inlet and outlet are not
obstructed.
●Eye damage can be caused by high light
intensity. Never look directly into the Naava
light source.
Caution
●Place the Naava on a dry, level surface. This unit
must be used in its upright and stable position.
●Never use the appliance if there is any damage
to the appliance or cable, after a malfunction,
after the appliance has been dropped or
damaged in any other way.
●Always unplug the Naava power cord from the
AC outlet before moving, or handling the unit.
Newer cover or transport the device during
operation.
●Do not attempt any repair work. Maintenance or
servicing the Naava, other than described in this
user manual, should only be done by Naava. Any
modification to your Naava is extremely
dangerous and voids your warranty.
●Fill the device with fresh drinking water only.
●Only use extensions to the connecting cable
which are appropriate to the device’s power
consumption, the length of its cable, and its use.
Completely unroll extension cables to avoid
electrical overload.
●ALWAYS unplug before removing/emptying the
water tank, before assembling/dismantling
individual parts, and before moving/handling
the appliance.
●Do not run power cords under carpets, and do
not cover with throw rugs. Arrange the cord so
that it will not be tripped over.
●Never pull the plug from the outlet by the cable
or with wet hands.
●Do not sit, stand, climb, or place any heavy
objects on the appliance.
●Use only genuine Naava Smart Soil, Water
Treatment Additives, Naava Cleaner, and Naava
recommended nutrients or other Naava
products. Using non-Naava products will void
the warranty.
●Ensure Naava Pots are properly sealed before
using. If not properly sealed they may leak
water, which can cause water damage to floors
or surrounding areas.
●This appliance is not a substitute for proper
ventilation.
Read and follow separate instructions and Warnings for
other Naava products such as Naava Biofilters, Naava
Smart Growth Medium, Naava Water Treatment
Additive, Naava Cleaner, and Naava Nutrients.
Plants are living things and they need caretaking.
California proposition 65 warning: This product
contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive
harm. For more information, go to
www.P65Warnings.ca.gov.
Intended use
Use the Naava for humidifying and cleaning indoor air,
while adhering to and following the technical data. The
Naava is suited for humidifying the room air in order to
create an agreeable room climate.
This device has been designed for indoor use only in a
normal office or household environment. To prevent
damage, never expose the device to any liquid or
moisture. Avoid direct sunlight, heavy dirt, and strong
vibrations.
Improper use
The Naava is not suited for the use of liquids other than
fresh drinking water. It is not suited for removing heavy
contaminations from the air.
Personnel qualifications
People who use this device must have read and
understood the operating manual, especially the Safety
chapter.
This device may be used only by persons with
sufficient physical, sensorial, and intellectual
abilities and having corresponding knowledge
and experience. Other persons may use this
device only if they are supervised or instructed by
a person who is responsible for their safety.
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Residual risks
Hazardous electric current!
Work on the electrical components must only
be carried out by an authorized specialist
company!
Hazardous electric current!
Before any work on the device, remove the
mains plug from the mains socket!
Danger!
Dangers can occur at the device when it is
used by untrained people in an
unprofessional or improper way! Observe the personnel
qualifications!
Danger!
Do not leave the packaging material lying
around. Children may use it as a dangerous
toy.
Electrical Cords
California Proposition 65 warning:
The wires of this product contain chemicals
known to the State of California to cause
cancer and birth defects or other
reproductive harm. Wash hands after handling. For more
information, go to www.P65Warnings.ca.gov.
Warning - tipping hazard
Children and adults can tip
over the Naava pulling/
pushing/climbing on the
device if the devices with
anti-tip devices have not
been secured, or the anti-tip
devices have not been
installed according to the
installation instructions.
This may lead to fatal
injuries. To reduce the risk of the appliance tipping,
secure, and connect the anti-tip devices or the
anti-tip-feet according to the installation instructions.
Naava One Slim devices must always be secured with
anti-tip devices to prevent tipping!
If Naava One devices are not installed with the
anti-tip-feet, the Naava must be fixed to a wall or other
suitable supporting structure with the anti-tip devices.
Before using Naava, as a part of the
installation process, the water tank needs to
be filled with water.
NO
This device WiFi or Bluetooth is not allowed to be used
within a 20 km radius of the centre of Ny-Ålesund at
Svalbard, Norway.
Behavior in the event of an emergency
1. In an emergency, disconnect the device from the mains.
2. Do not reconnect a defective device to the mains.
Please contact Naava www.naava.io for additional
information.
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Information about the
device
Product overview
A. Water Tank
B. Water fill hole
C. Panels with biofilters holes
D. Power Input
E. Power Input
F. Hat part of Naava
G. Air outlet
H. LED lamp
I. Reset button
J. N shaped power on/off, and indicator light
Naava One
Naava Duo
Naava One Slim
Naava Flow Duo
Naava Flow
ID label and device number location
ID. The ID label location
SN. The Naava device number
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Controls overview
I. Reset button
J. Power on/off, and indicator light
Naava One, One Slim
Naava Duo
Naava Flow
Naava Flow Duo
Power Supply
N. DC Power plug to plug into Naava power input.
O. Connector for mains cable
Device description
●Recommended for rooms sizes op to:
○Naava One from 36m² to 60m²
○Naava Duo from 39m² to 65m²
○Naava One Slim from 12m² to 20m²
○Naava Flow, Flow Duo from 20m² to 35m²
●Humidification performance max. 416g/h
●Naturbo® biofilter air filtration system
●Airflow rate max. 80 m³/h
●Display of the relative humidity through naava.app
●Sensor-controlled automatic operation with the help
of AI
●Automatic fan stages
●Noiseless night operation in whisper mode
●Water tank approx. depending on the model:
○Naava One 78l or 130l
○Naava Duo 195l
○Naava One Slim 69l
○Naava Flow 78l or 130l
○Naava Flow Duo 116 or 195l
●Water level indicator through naava.app
●Automatic fan switch-off when the water tank is
empty.
●Quiet operation
FCC compliance information
This device complies with Part 15 of FCC rules. Operation
is subject to the following two conditions:
(1) this device may not cause harmful interference and
(2)this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. The End
user must follow the specific operating instructions for
satisfying RF exposure compliance. This transmitter must
not be co-located or operating in conjunction with any
other antenna or transmitter.
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Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
ISED compliance information
This device contains license-exempt
transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s license-
exempt RSS(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference.
(2)This device must accept any interference, including
interference that may cause undesired operation of the
device.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
L’émetteur/récepteur exempt de licence contenu dans le
présent appareil est conforme aux CNR d’Innovation,
Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions
suivantes:
1) L’appareil ne doit pas produire de brouillage;
2)L’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
Tout changement ou toute modification effectués par
l’utilisateur et dont la conformité n’est pas expressément
approvée par l’organisme responsable de sa conformité
peut entraîner l’annulation de droit de cet utilisateur de
se servir de l’équipment.
IC Radiation Exposure Statement:
This EUT is compliance with SAR for general
population/uncontrolled exposure limits in IC RSS-102
and had been tested in accordance with the measurement
methods and procedures specified in IEEE 1528.
REMARQUE IMPORTANTE
Déclaration IC d'exposition aux radiations Ce EUT est
conforme avec SAR pour la population générale / limites
d'exposition non contrôlée à IC RSS-102 et a été testé en
conformité avec les méthodes de mesure et procédures
spécifiées dans la norme IEEE 1528.
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Transport and storage
Transport
Before transporting the device, proceed as follows:
●Remove the mains plug from the mains socket.
●Empty and clean the water tank.
●Prior to every transport check whether the parts
of the device are firmly interconnected.
●Lift the device only from the water tank part.
Storage
Please note! The plants can be separated from the
Naava only for a very limited time. Plants will dry to
death without the care of the Naava wall, or another
constant suitable source of water.
Empty and clean the water tank prior to storage and
reusing. We recommend a thorough cleaning of your
Naava before storing the unit. Please make sure that all
components are clean and dry prior to storing them. Do
not leave water in the water tank when storing. Water left
in the Naava may leave mineral deposits and allow
unwanted microorganisms to grow.
When the device is not being used, observe the following
storage conditions:
●Dry.
●Protected from dust and direct sunlight.
●With a cover to protect it from invasive dust, if
necessary.
Filling the tank with water
Before filling the water tank, make sure that the Naava is
at the final installation location. Never move the Naava
with a water tank full.
Fill the water tank of the Naava with clean tap water
using a hose or watering cans or other suitable
containers. The temperature of the water should be
between +17°C and +25°C. (+62°F to +77°F.)
Stop the filling of the water tank when the water reaches
a level of about 5cm/2” from the top of the water
container.
Fill the Naava Water tank only through the Water Fill
Hole.
Installing the biofilters*
* Naava Green wall does not function as intended without
the use of biofilters.
Before installing biofilters make sure the Naava is at the
final installation location and Naava is filled with water.
Start installing the biofilters from the top down. This
reduces the possibility that the plants at lower parts of
Naava are not filled with the possible dropping growth
medium components.
Biofilter pot
K. Plant
L. Seal
M. Biofilter Pot
When installing, carefully check that there is nothing in
between the seal and the pot or in between the pot and
the frame. The pots can leak water and air if there is
anything in between these parts and the Naava effect
might not be maximized.
The seal should not be twisted.
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Installing the biofilters
1. Insert the biofilter in angle to the biofilter hole.
2. Turn the biofilter clockwise to an upright
position.
3. The biofilter is correctly installed when upright.
Use both hands when twisting the biofilter pots.
Dracaenas are used on the bottom part of the Naava and
philodendrons are used on the top.
Note! Be careful when handling the biofilters, the Naava
Smart Growth Medium can easily fall from the pot. If the
pot is not full of Smart Growth Medium, fill the pot now.
All biofilter pots must be tightened to place.
Ensure Naava Pots are properly sealed. If not properly
sealed they may leak water, which can cause water
damage to floors or surrounding areas.
Don’t hesitate to ask if you have any concerns about the
installation.
Using the appliance
Putting into operation
NOTE! Naava needs to be properly installed and filled
with water, each opening in the front panel must have a
biofilter before the Naava is put into operation.
Switch on and off
Plug the mains cable to Naava Power Supply.
Plug the DC power plug to plug into Naava power input.
Plug the mains cable into the wall outlet.
After plugging in the mains, the N-shaped power on/off
indicator light will turn on in Naava and the fans will
start to move the air. You will know if the fans are
working, by placing your hand in front of the Naava air
outlet, or listening to the fans whispering.
Understanding the N shaped indicator
light
N light
Explanation
Green
The device is starting up.
Green breathing
Normal operation.
Blue breathing
Normal, safe mode operation.
Usually, the water level is too low,
and more water needs to be added.
Can also mean that the
environment is too cold or fans are
not working as expected. See app
for further details.
White breathing
Holiday/water-saving mode has
been set.
Setting up other Naava functions
As the Naava is cloud operated, AI-controlled device,
please contact your Naava Contact person. Please see the
contact details.
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Maintenance and
cleaning
Activities required before starting
maintenance
Do not touch the mains plug with wet or damp
hands. Always unplug the appliance before
Cleaning the device.
Activities intervals
Daily
Enjoy your Naava
Every 7-14 days
Fill the water tank.
Check the bottom and backside of Naava.
Observe the plant condition.
Monthly
Clean the frame.
Clean the LED lamp.
Prune the plants.
Clean the plants.
Add nutrients.
Twice a year
Clean the water tank.
Filling the tank
Fill the tank with fresh, room-temperature drinking
water. The time of the year, air temperature, and air
quality affect the water consumption of your Naava,
therefore monitor the water consumption and add water
as needed. There should always be at least 15cm/6" of
water in the tank. Stop the filling up when the water
reaches a level of about 5cm/2” from the top of the water
tank. Make sure no water ends up on the floor.
Do not overfill the water tank!
Checking the bottom and backside of
Naava
Regularly check Naava bottom and backside for possible
hidden surprises such as water been condensed or
splashed on the floor or backside. If you find any, please
remove them.
Observing the plant condition
Your Naava contains live plants. All live plants might get
pests from various sources. Inspect your Naava for
possible pests and remove them if found. If some of your
biofilter plants reach the end of their life, you can buy
spare biofilter plants from Naava.
Cleaning the frame
Clean the device with a soft, damp, and lint-free cloth.
Ensure that no moisture enters the frame. Do not use
abrasive
cleaners or cleaning methods.
Cleaning the LED lamp
Clean the lamp with a soft, damp, and lint-free cloth.
Ensure that no moisture enters the housing. Do not use
abrasive
cleaners or cleaning methods.
Cleaning the water tank
Empty the water tank. Remove all extra material from the
water tank (such as plant parts, growth media, etc). Clean
the tank inside with a soft, damp, lint-free cloth. Do not
use cleaners or abrasive cleaning methods. Fill in the tank
after cleaning. (instructions above: Filling the tank).
Tipping hazard! Naava is not intended to be
installed water tank empty
The cleaning of the water tank needs to be done by a
minimum of two persons. The other supporting and
observing the Naava stay upright.
Pruning the plants
Prune the plants frequently to make sure each plant has
space and the strongest plants will not take space from
weaker plants. This way it will be ensured that all the
biofilters will work properly. Make sure you are using the
right pruning method for each plant species.
Cleaning the plants
Clean the plants with a soft, damp, and lint-free cloth or
paper by gently wiping the surface of the leaves. Keep
your other hand underneath the leaf and wipe against it,
but don’t use much force to prevent damages to the plant.
If there is only a minor amount of loose dust, it can be
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removed with a duster. Remove trash, dirt, soil, and dead
plant parts from the plants.
Adding nutrients
Use the nutrients and their dosing according to Naava’s
recommendations. Use only Naava Growth Formula
fertilizer.
Servicing Your Naava
Naava is intended to be serviced by authorized service
personnel. Do not attempt any repair work. Maintenance
or servicing the Naava, other than described in this user
manual, or installation manuals, should only be done by
Naava or recommended Naava Service personnel. Any
modification to your Naava is dangerous and voids your
warranty.
Disposal
In the European Union, electronic equipment must not
be treated as domestic waste but must be disposed of
professionally in accordance with Directive 2002/96/EC
of the European Parliament and of the Council of 27
January 2003 on waste electrical and electronic
equipment (WEEE). At the end of its life, please dispose
of this device according to the valid legal requirements.
Recycling
Naava is made of many materials that may be recycled.
Follow local regulations when disposing of the Naava. It
can be recycled for free in the United States and Canada
by dropping the Naava off at a number of nationwide
locations.
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Additional Information
Naava One, Naava One Slim, and Naava
Flow power consumption
Power: 31W, peak 90W
Power consumption: 15 kWh/month
Voltage range: 100-240 VAC. Frequency range:50-60 Hz.
Naava Duo and Flow Duo power
consumption
Power: 53 W, peak 90W
Voltage range: 100-240 VAC. Frequency range:50-60 Hz.
Wireless operating frequency range
and max. Radiated power
Band
Frequency
range
Max.
radiated
power EIRP
[MHz]
[dBm]
Wi-Fi
2.4 GHz
802.11
b/g/n
2400- 2483.5
20.0
Bluetooth
v4.2
BR/EDR
and BLE
2400- 2483.5
10.2
GSM, EDGE
900
880-915
27.3
DCS, EDGE
1800
1710-1785
30.0
LTE Cat M1
/ Cat NB2
B1
1920-1980
25.0
B3
1710-1785
25.0
B5
824- 849
21.3
B8
880-915
21.3
B20
832-862
21.3
B28
703-748
21.3
Installation Dimensions
A minimum of 100 mm or 4 inches of free space is
required on top of Naava.
At the back of the Naava space is required for wall fixing.
Naava needs a standard power outlet.
Minimum installation space around
Naava
When Naava is installed recessed or close to walls or
ceiling, minimum installation dimensions need to be
respected.
If one or more Naavas are installed next to, a minimum of
25 mm or 1 in space is needed at both ends.
Distance from wall
Naava One devices are intended to be installed next to a
wall, with a maximum of 58mm / 2.3” distance from the
wall or other supporting structure.
©Naava Group Oy 14.04.2021
Version 1.9.1

18
Troubleshooting
Problem
Solution
Fans are not
spinning
Check if there is enough water
in the water tank. The tank
should be filled up to 50 mm /
2 from the top of the tank. If
not enough water, add water
and wait for 5 to 10 minutes.
Make sure that the room
temperature is between
61°F/16°C to 91°F/33ºC
Light is not on
Please check the mains
connection. Unplug the mains
and wait for 5 minutes and
replug the mains. Wait for 10
minutes. If the problem is not
solved, please contact Naava.
“Technical problems
message” in Naava
app
Please check the mains
connection. Unplug the mains
and wait for 5 minutes and
replug the mains. Wait for 10
minutes. If the problem is not
solved, please contact Naava.
The sudden death of
multiple plants
Make sure the mains are
plugged in. Make sure that the
room temperature is between
61°F/16°C to 91°F/33ºC and
the water tank is filled up.
Contact Naava.
Naava is making
unexpected
unacceptable
random actions.
Unplug the mains and wait for
5 minutes and replug the
mains. Wait for 10 minutes. If
the problem is not solved,
please contact Naava.
Contact details
Naava Service
[email protected]
[email protected]
[email protected]
EU
Naava Group Oy
Laukaantie 4
40320 Jyväskylä
Finland
[email protected]
http://naava.io
US and Canada
Naava Inc
2 University Way
Suite 100, PMB 1007
Hackensack, NJ 07601
[email protected]
http://naava.io
Naava App
http://naava.app
Declaration of
conformity
SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, NAAVA GROUP OY declares that the radio
equipment type Naava N Series is in compliance with
Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following
internet address:
https://naava.io/declarationofconformity
©Naava Group Oy 14.04.2021
Version 1.9.1