Nantian Electronics PR9 ES User manual

PR9ES
Service Manual
Ver1.1
NantianElectronics InformationCorp.,LTD.

Catalogue
1. PRODUCTOVERVIEW.................................................................1
1.1. INTRODUCTION...............................................................1
1.2. GENERALMACHINECHARACTERISTICS............................1
1.3. SCANNERTECHNICALDATA.............................................3
1.4. DOCUMENTS HANDLED...................................................4
1.4.1 PAPERHANDLEINSTITUTION................................................4
1.4.2 CAPACITYOFCOPY...............................................................4
1.4.3 DOCUMENTHANDLED..........................................................4
1.4.4 DOCUMNETS SPECIFICATION ANDSHEET THICKNESS
DOCUMENTS SPECIFICATION.........................................................4
1.5. ACCESSORIES...................................................................5
1.6. LOCATINGTHEPRINTER'S MAJORCOMPONENTS............6
1.7. LOCATINGTHEPRINTER'S MAJORINTERNAL
COMPONENTS...................................................................................8
1.8. GENERALBLOCKDIAGRAM..............................................9
1.9. OPERATINGCOMMANDS.................................................9
1.9.1 POWERSWITCH...............................................................9
1.9.2 UPPERMECHANICALASSEMBLY LIFTINGLEVER...............9
1.9.3 LCDOPERATINGPANEL.................................................. 10
1.10. LCDPANEL..................................................................... 10
1.10.1 OPERATINGPANEL................................................. 10
1.10.2 LEDIndicators........................................................ 11
1.10.3 TERMSDEFINITION................................................. 11
1.10.4 KEYS....................................................................... 11
1.10.5 LCD:....................................................................... 12
2. INSTALLATION........................................................................... 13
2.1 GENERALINSTALLATIONPRECAUTIONS......................... 13
2.1.1 ELECTRICALPOWERSUPPLY.......................................... 13
2.1.2 ENVIRONMENTALCONDITIONS..................................... 13
2.1.3 LOCATINGTHEMACHINE............................................... 13
2.2 UNPACKINGANDINSTALLINGTHEMACHINE................. 14
2.2.1 UNPACKINGTHEMACHINE............................................ 14
2.2.2 INSTALLINGTHEMACHINE............................................ 15
2.3 OFF-LINETESTS.............................................................. 15
2.3.1 STARTINGANDSTOPPINGTHEPRINTTEST.................... 15

2.3.2 PRINTTESTCONTENTS.................................................. 16
2.4 CONNECTION TOTHESYSTEM....................................... 18
2.4.1 RS 232CSERIALINTERFACE(STANDARD)....................... 18
2.4.2 OPTIONALSERIALINTERFACE +USBINTERFACE CARD... 18
2.4.3 OPTIONALPARALLEL INTERFACECARD.......................... 19
2.5 INFORMATIONFORTHEOPERATOR.............................. 21
2.6 OPERATINGPROCEDURES.............................................. 22
2.6.1 INSERTINGADOCUMENTWITHAUTOMATICALIGNMENT
22
2.6.2 INSERTINGAPASSBOOK................................................ 22
2.6.3 EXPULSIONOF PROCESSEDDOCUMENTS...................... 23
2.6.4 REPLACINGTHERIBBONCARTRIDGE............................. 23
2.6.5 PAPERJAMS.................................................................. 25
3. OFF-LINEOPERATION, SETUPAND ADJUSTMENT................. 28
3.1 Overview ofoff-lineoperation....................................... 28
3.2 Classificationofoff-lineoperations................................ 28
3.3 OPERATINGPROCESS..................................................... 30
3.3.1 MENUSETUP................................................................. 30
3.3.2 MENUPRINT................................................................. 34
3.3.3 PRINTINGTEST.............................................................. 37
3.3.4 ADJUSTMENT:ONLYFORPROFESSIONALENGINEER...... 43
3.3.5 DEBUG/TEST:................................................................. 50
3.3.6 INQUIRYINFORMATION................................................ 53
3.3.7 SCANNER S CIS CALIBRATION......................................... 53
3.4 PR9 MENUPARAMETERS............................................... 54
4. FAILUREDIAGNOSEAND PREVENTIVEMAINTENANCE......... 80
4.1 MAINTENANCE.............................................................. 80
4.1.1 FAULTDETECTION ANALYSIS......................................... 80
4.1.2 ANALYSISOF THEOPERATINGCONDITIONSWORKING
ENVIRONMENT:........................................................................... 80
4.1.3 IDENTIFYINGTHEMALFUNCTION.................................. 80
4.1.4 FINDINGTHECAUSE...................................................... 80
4.1.5 SOLVINGTHEPROBLEM................................................. 81
4.2 FAULTCLASSIFICATION.................................................. 81
4.3 POWERONFAULTS........................................................ 81
4.4 DOCUMENTPRINTOUTFAULTS..................................... 82
4.5 DOCUMENTHANDLINGFAULTS..................................... 83
4.6 PREVENTIVEMAINTENANCE.......................................... 84

4.6.1 CLEANING...................................................................... 84
4.6.2 CLEANINGTHECASE...................................................... 84
4.6.3 CLEANINGTHEPAPERPATHS......................................... 84
4.7 LUBRICATION................................................................. 84
5. MECHANICALADJUSTMENTS................................................... 85
5.1 DOCUMENTFEEDBELT ADJUSTMENT............................ 85
5.2 PRINTBARADJUSTMENT............................................... 85
5.3 DISTANCEADJUSTMENTBETWEENTHEPRINTBARAND
PRINTHEADNEEDLES....................................................................... 86
5.4 CARRIAGEMOVMENTBELTADJUSTMENT..................... 87
6. DISASSEMBLY/REASSEMBLYTHEPRINTER........................... 88
6.1 DISASSEMBLY/REASSEMBLYINTRODUCE....................... 88
6.2 ATTENTIONS OFDISASSEMBLY/REASSEMBLY................. 88
6.3 DISASSEMBLY/REASSEMBLYOFTHEMACHINE.............. 88
6.3.1 CASEDISASSEMBLY/REASSEMBLY.................................. 88
6.3.2 DISASSEMBLY/REASSEMBLYtheconsoleofliquidcrystal
Display(LCD)................................................................................... 89
6.3.3 PHOTOSENSORBOXDISASSEMBLY/REASSEMBLY.......... 90
6.3.4 MECHANICALASSEMBLY DISASSEMBLY/REASSEMBLY... 90
6.3.5 UPPERPARTOF THEMECHANICALASSEMBLY
DISASSEMBLY/REASSEMBLY............................................................. 91
6.3.6 PRINTHEADDISASSEMBLY/REASSEMBLY ....................... 92
6.3.7 PRINTHEADPHOTOSENSORDISASSEMBLY/REASSEMBLY92
6.3.8 PRINTHEADCABLE DISASSEMBLY/REASSEMBLY............. 92
6.3.9 PAPERFEEDMOTORDISASSEMBLY/REASSEMBLY.......... 93
6.3.10 PRINTHEADMOVEMENTMOTOR
DISASSEMBLY/REASSEMBLY.............................................................. 94
6.3.11 SERVICES MOTORDISASSEMBLY/REASSEMBLY............. 94
6.3.12 PRINTHEADRESETPHOTOSENSORDISASSEMBLY/
REASSEMBLY................................................................................... 95
6.3.13 ROLLERSUPPORTTRAYDISASSEMBLY/REASSEMBLY...... 95
6.3.14 MAINBOARDDISASSEMBLY/REASSEMBLY..................... 95
6.3.15 POWERSUPPLYASSYDISASSEMBLY/REASSEMBLY......... 96
6.3.16 FEEDERPHOTOSENSORS DISASSEMBLY/REASSEMBLY.... 96
6.3.17 PRINTBARDISASSEMBLY/REASSEMBLY......................... 97
6.3.18 ROLLERSUPPORTTRAY(SCANNER)
DISASSEMBLY/REASSEMBLY............................................................. 98
6.3.19 UPPERCIS (SCANNER)DISASSEMBLY/REASSEMBLY........ 98

6.3.20 TRANSMISSION SHAFT(SCANNER)
DISASSEMBLY/REASSEMBLY............................................................. 99
6.3.21 LOWERCIS (SCANNER)DISASSEMBLY/REASSEMBLY ....100
7. APPENDIX................................................................................101
7.1 PR9'sFIRMWAREUPDATINGOPERATION....................101
7.2 PR9 COMMUNICATIONCABLE CONNECTION TABLE.....106
7.2.1 PR-9T9 COMMUNICATION CABLETABLE......................106
7.2.2 THEPARALLELCOMMUNICATIONCABLETABLEOF PR9
CONNECT TOTHEHOST.............................................................107

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1.PRODUCTOVERVIEW
1.1. INTRODUCTION
PR9isaspecialized advancedbanking printer. Itcan handleordinarystationary
(singleandmulticopyforms)andpassbookfordeposit/withdrawaltransactions.
Veryversatile,this printercan alsobe used inPublicAdministration front-office
environmentsand inpost offices.It canbeequippedwithahorizontalmagnetic
deviceforreading/writinghorizontalmagneticstripes.Itcan alsobeincorporated
scannerversionforacquiringand handling graphicalimages.This printermodel
canalsobe configured withdifferentinterfacesand emulations.
ThePR9maintainscompletecompatibilitytoPR2/PR2E.
PR9carriesthe following significant differences:
Bran-newdesign.
Improvedprintingspeed.
Interchangeablecommunication portsthanks tothe possibilityofinstalling
supplementarysnap-ininterfacecards.
200 to240 VAC+10%switching powersupplyunit
Dual-interfacefunctionalityinall emulations.
Front/Rear600dpicolorscanner.
1.2. GENERALMACHINECHARACTERISTICS
PRINTINGMODULE
PRINTINGSPEED
PRINTQUALITY
RIBBONBOX
Dot-matrix printheadwith 24diamond-shaped
needlesand overtemperatureprotection
printingcapability: 1original+5copies
Passbookhandlingfeatures.
100cps(10cpiLQ);
150cps(10cpiNLG);
300cps(10cpiDRAFT);
400cps(10cpiHSD);
H.S.D;
DRAFT;
N.L.Q.;
L.Q.;
Blackfabric,witha lifespan ofmorethan 5
millioncharacters.
PAPERFEED
PANEL
Front feederwith automatic document
alignment.
Locatedonthe printercover,ithas5 buttons,
4LEDsand1LCD.
EMULATIONS OLIVETTI (PR40+,PR9)
IBM(PP II, X24)
IBM9068/4748
LQ1600K,OKI5330SC/5530SC

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INTERFACE StandardRS232C serial, optionalUSB, with
the possibilityofinstallingthe following
interfacecards:
-2nd RS232Cserial
-Centronicsparallel
-Centronicsparallel+2nd USB
-LAN
ForScannermodel, theinterfaceisRS232C
serial+USB(onscannerboard),the 2nd USB
(onmainboard)is factoryoption
DIMENSIONS Width: 398 mm;
Depth: 296 mm;
Height: 201 mm;
Weight: 9Kg(basic model)
ENVIRONMENTAL
CONDITION Temperature:
Operation 5 C~35 C
Storage / Transport -40 C ~50 C
Relative Humidity:
Operation
Storage/Transport 15%-85%; ^93%(40 C)
POWERCONSUMPTION Stand-by: <5.5W(basemodel);
Duringoperation: 70W, 170Wmax
POWERSUPPLY Voltage:: 200to 240 VAC
Frequency: 50HZ+2%. +/-10 %
The following figuregivesan overallviewoftheprinter.

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1.3. SCANNERTECHNICALDATA
TYPEOFSCANNERContact
TECHNOLOGYCIS
RESOLUTION600dpi
ILLUMINATIONSet of LEDs
TYPEOFILLUMINATIONRGB
IMAGEACQUISITION-White/black
-16shadesofgray
-256shadesofgray
-RGB(color)
SCANNINGWIDTH216mm
SCANNINGFORMAT(W)80 210mm
(H)70 297mm

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1.4. DOCUMENTSHANDLED
1.4.1 PAPERHANDLEINSTITUTION
Advancedcapacityofpaperhandling:
Automaticpaperfeeding.
Adjusttheprintingthicknessautomatically.
Automaticalignment.
Automaticpaperedge detection.
1.4.2 CAPACITYOFCOPY
Numberofcopies(carb.)
1+5(originalmediumweight: 40g/ [mm]~60g/[mm], carbonpaperweight: 20g
/[mm]~40g/[mm]),multicopycarbon paperweight:380g/mm.
1.4.3 DOCUMENTHANDLED
Singleforms,fanfoldpaper, multicopypaper, passbook,voucheretc.
1.4.4DOCUMNETSSPECIFICATIONANDSHEETTHICKNESSDOCUMENTS
SPECIFICATION
-—Singleormulticopycarbonpaper
Width 80mm ~245mm
Length(OLIVETTI) 70mm~450mm
Recommended length: 297mm
(IBM, OKI, LQ): morethan70mm
Printingfield (10cpi) 238mm
—-Verticalbindingpassbook
Openpassbookwidth 90mm~241.3mm
Passbooklength 85mm~220mm
-—horizontalbindingpassbook
Passbookwidth 90mm~241.3[mm
Openpassbooklength 85mm~220mm
SHEETTHICNESS
—singlesheet:0.06mm~0.28mm (45g/mm~160g/mm)
Bindthepassbook:onlyusing threadbutothers,especialstaplesandclips.
Usingthepassbook:keep thepassbooksafelyand steadilybutcollapse.
—passbook:
Maximumthickness 2mm
Max. differenceinlevelbetween pages 1.2mm(between pages)
Coverthickness 0.2mm~0.5mm

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1.5. ACCESSORIES
Thissection describestheaccessoriesavailableforthePR9printer.
BLACK NYLONSNUGCARTRIBBONCARTRIDGE
RibboncartridgespecificforthePR9'sprinthead,withwidthof7mm,length of 18m
and alife-span of morethan 5millioncharactersThecartridgeisinstalled inthe
machinebyopening the printercover,withautomatic printhead positioning ifthe
printerispoweredonormanualpositioning ifpowered off, and liftingthe print
assemblybyusingtheappropriategreenlever.
INDELIBLENYLON SNUGCARTRIBBONCARTRIDGE
Fig.
1
-
2
PR9Ribbon Cartridge

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1.6. LOCATINGTHEPRINTER'SMAJORCOMPONENTS

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Fig.1-3MajorComponentsof PR9
Note:Themax.openangleof top coveris90 , forabetterview theopenangleis
180 inthefigureabove

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1.7. LOCATINGTHEPRINTER'SMAJORINTERNALCOMPONENTS
Fig. 1-4 PR9'sMajorInternal Components

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1.8. GENERALBLOCK DIAGRAM
1.9. OPERATINGCOMMANDS
PR9operating commandsarethe following:
powerswitch
-uppermechanicalassemblygreen liftinglever
LCDoperating panel
1.9.1POWERSWITCH
The printerisequippedwithatwo-polepowerswitch.Theswitchon/offcommand
is provided bymeansofarodthatcrossestheprinterlongitudinally.
1.9.2UPPERMECHANICALASSEMBLYLIFTINGLEVER
Theuppermechanicalassemblylifting lever(1)is locatedon theleft-handsideof
the printerandisusedto liftthe upperpartof the mechanicalassemblysothat you
canaccessthe internalpaperpathsothatpaperjamscan beclearedandthe
ribbon cartridge replacedwithoutneeding topowerofftheprinter.
Toaccessthislever,lift the printercoverabout 45degreesuntil it stops.

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Fig.1-5
Note:Themax.openangleof top coveris90 ,forabetterviewtheopenangleis
180 inthe figureabove
1.9.3LCD OPERATINGPANEL
TheHMI(Human-machineinterface)ofthePR9ismainlyconsistedofthe
operatingpanel(ithas5keys,4LEDSand160*32 LCD). Youcanaccessthe
differentmachinestates, operatingguideand etc. Bypoweringontheprinter, you
canselectand finishaserialsof operationsincludingoff-lineoperation,off-line
printing,menusetup and soonbypressing key. The PR9offersmore friendlyHMI
and it makethe operation easierandhumanization.
1.10. LCD PANEL
1.10.1OPERATINGPANEL
Capacity:Bim(64*256),Chinesecharacter(10CCPL*2LINE,8192*16*16
Chinesecharacter),character(20CPI *2LINE,16*8),User-define
content(4*16*16).

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1.10.2LED Indicators
Led indicationin on-line
LED
ON
OFF
BLINK
LED1(0N)
POWER
ON
POWEROFF
LED2(READY)
RECEIVING
DATA
LED3(STATI0N1) ASSIGNED
USER 1 TO
LED4(STATI0N2) ASSIGNED
USER 2 TO
1.10.3TERMSDEFINITION
ON-LINE: Thestatuewhenpoweron the printerinnormalcondition (Topcoveris
closedandnokeyis pressed).
STOPMODE: Inthe on-linemode, pressing |STOP|
the printerwill enterSTOPMODE. keyoropeningthecover,
OFF-LINEOPERATION :Inthe ON-LINEmode,pressing|STATI0N2| and
COMPRESSvlkeys simultaneously,the printerwill enterOFF-LINEMODE/
OPERATION
1.10.4KEYS
The followingtableshowsthe keys'functiondefinitionsunderdifferentstates
The followingtableshowsthe keys'functiondefinitionsunderdifferentstates
^^
-
EiJNCTIO
N
ON
-
LINE
STOPMODE
OFF
-
LINE
^Assignprintertouser
1,onlybe validunder
OLIVETTI emulation.
^Pressingthiskeyand
STATION
1
powerontheprinter,
afterthe printer
resetting,insertA4
sheet,the printerwill
print PR9Brief
User'sGuide
Invalid
Invalid
^
Assignprinterto
user2,onlybevalid
underOLIVETTI
Skiptoupper
STATI0N2
emulation.
Invalid
menuleveluntil
^
Pressingthekey
andpoweronthe
printer,afterthe
the top level.

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printerresetting,
insertA4siheet,tine
printerwillprint
menuconfiguration
FEED/EJECT
^
Ifthereis fanfold
paperinprinter,
pressing the key, the
paperwillfeed the
nextpage
automatically
^Pressingthe key
andpoweronthe
printer, theprinter
canignorethe
statusof coveropen
Invalid
Menu move
backwardtothe
previousitem
withinthesame
group.It may
cycletothelast
itemfromthefirst
one.
STOP
Togglesbetweenstop
modeand on-linemode.
^
Enteron
-
line
mode under
stop mode
^Invalidunder
stopmode
withcover
open
Confirm/accept
theselection
COMPRESS
Togglesbetween normal
widthcharacterand
compressed
character,onlyvalid
underOKIand LQ
emulation
Invalid
Movetothenext
item,returntothe
firstitemifcurrent
itemis the last
one.
STATI0N2+C0
MPRESS
pressingthesetwokeys
simultaneously,printer
will entertheoff-line
mode
Invalid
Pressingthese
twokeys
simultaneously,
printerwillexit
off-line mode
STATI0N2+ST0
P
In"Databackup"mode
of HEX PRINTING,
pressing thesetwo
simultaneously,the
printerwillsavethelast
8Kbytedatawhichit
receivedintoflash
memory
Invalid Invalid
FEED/EJECT+C
OMPRESS
In"Databackup"mode
of HEX PRINTING,
pressingthesetwokeys
simultaneously,the
printerwillclearall
receiveddatawhichit
backs up.
Invalid Invalid
1.10.5LCD:
LCD candisplayprinter'sstatusandoperation indication to makethe
operation easier.

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2.INSTALLATION
2.1GENERALINSTALLATION PRECAUTIONS
Toensureoptimalprinterfunctionalityand toavoidmakingservicecallsfor
problemsthatarenot directlycausedbytheproduct itself,bearinmindthe
informationprovidedinthe followingsections.
2.1.1ELECTRICALPOWER SUPPLY
Makesurethattheelectricalwalloutlettowhichtheprinterisconnectedhasavalid
groundandthat it is abletosupplythe powerneeded bythe machine.Awalloutlet
without ground cancausefunctionalproblemsandcan beasafetyhazard.
Donotplugtheprintertoelectricalwall outletsthatarealreadybeingused by
equipmentthatcouldcauseelectricalnoiseandexcessive voltage fluctuations
(fansandairconditioners,largephotocopiers,lift motors,TVradiotransmittersand
signalgenerators,high frequencysafetydevices, andsoon).
Common officeequipment (calculatingmachines, typewriters,terminalsand
personalcomputers)cansharethesameoutletaslongastheydo notcause
excessiveelectricalnoiseorvoltagefluctuations.
2.1.2ENVIRONMENTALCONDITIONS
Environmentaltemperature: 15to35D
Relativehumidity: 15to85%
During machinestorageandoperation, makesurethatcondensation doesnot form
asthe resultof extremeenvironmentalvariations.Dust,dirt and smokecancause
thepartsinmotiontowearexcessively, short circuits(inthe presenceof ahigh
degreeofhumidity)andread/writeerrorsduringoperation.High temperaturesand
lowhumiditycan causeproblemsdue tostaticelectricity.
2.1.3LOCATINGTHEMACHINE
Theprintermustbe installed on aflat, vibration-free surface.
Donot position the machine nearairconditioningsystems, heat sourcesorindirect
sunlight.
Donot obstructtheprinter'sventilationslots.
Ifthe printerisinstalled inacabinet,makesurethatithasgoodventilationsoasto
avoidoverheating. Installthe printerinapositionsothatpaperjamscan be cleared
easily.

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2.2UNPACKINGAND INSTALLINGTHEMACHINE
2.2.1UNPACKINGTHEMACHINE
Checking theboxcontents
The following itemsshouldbecontainedinthe packaging:
- PR9printer
- Powercord
- OperatorManual
- Ribboncartridge
- CD-ROMwith aPDFformatof theUser'sManualandadditionalinformation
Fig.2-1PackageContents
Unpackingand Setting-UpthePrinter
- Removethemachine fromitsprotectivebag.
- Open theprinter'stop covercompletely.
- Takeoutthetwofoam-rubbercushionswhichonthe bothsidesof carriage .
- Removethe foam-rubbercushionstothe frontbylifting up.
- Takeoutthelasttwofoam-rubbercushions.
- Quicklycheck that theprinterwasnotdamagedduring transportation.
- Installtheribboncartridge
- Closethemachine.

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Fig.2-2RemovingtheTransportationRetainers
2.2.2INSTALLINGTHEMACHINE
Positionthemachine foroperation, makingsurethatit complieswiththe
information providedinsection 2.1.
- Makesurethatthe voltage rating indicatedon the electricaldataplate
correspondstothe localmains.
Plugthepowercordintothe electricalwall outlet(makesurethattheprinter
hasbeenturnedoff)andthenpoweron theprinter.
- Makesurethattheprinterpowersonbycheckingthe mechanicalreset and the
lighting oftheONLED on theoperatingpanel.
2.3OFF-LINETESTS
Aprinttestcanbe runto makesurethat the printerworks correctlybeforeactually
connecting ittothe system.
2.3.1STARTINGAND STOPPINGTHEPRINTTEST
Proceedasfollowstoactivatetheprint test:
Poweronthe printer, afterinitialization,itwillentertheon-line operation
- Pressing downthe"STATION2"and"COMPRESS"keyssimultaneouslyon
the console, theprinterwill entertheoff-lineoperation.
- PressingCOMPRESS keyuntil theLCDshows"MENU PRINTING",pressing
STOPkeytoaccept.