Napco Prima Troubleshooting guide

NAPCO Prima: User Installaon Guide1

User Installation Guide

OI436LF8/23©NAPCO2023

2NAPCO Prima: User Installaon Guide

Table of Contents

QuickStart......................................................................3

HomeScreen...................................................................6

PanelIcons/StatusBarIcons.........................................7

QuickSengsMenu.......................................................8

Arming............................................................................8

3UserTypes....................................................................8

AddingSensors...............................................................9

ArmingSengs...............................................................9

Auto‐Arming...................................................................9

NetworkConnecon.......................................................9

TesngYourSystem......................................................10

PanelInformaon.........................................................10

EmergencyBuon(Panel)............................................11

SuperPanelSpeciﬁcaons............................................11

ArmingSengs.............................................................13

SecuritySengs............................................................14

PanelSengs................................................................17

DoorbellCamera...........................................................18

DoorbellLEDIndicaons...............................................20

Window/DoorTransmier............................................21

SensorTroubleSignals...................................................24

PIRMoonSensor.........................................................25

Indoor/OutdoorHDCamera..........................................29

SolarPanel.....................................................................31

Keyfob............................................................................32

PanicBuon("Medical")...............................................34

Flood/FreezeTemperatureSensor................................37

GlassbreakTransmier..................................................39

RecessedWindow/DoorTransmier............................41

Smoke/CODetector.......................................................44

EventLog.......................................................................53

Z‐WaveHomeAutomaon............................................54

ApprovedZ‐WaveDevices.............................................56

TakeoverTranslatorModule.........................................57

OrderingInformaon....................................................59

FCCCompliance.............................................................60

NAPCOLimitedWarranty..............................................61

For technical service, contact your local security dealer.

NAPCO Prima: User Installaon Guide3

Wire the

Power Supply



 Connectredto(+)

 Connectblackto(−)

Connect Power Supply

InsertpowersupplyintoDCsocketshown(arrow).

RESET

BATTERY

SIM

Install Cover

Inserttabsatboomandpresstosnapclipsinplace.3 Install Tabletop Stand

Slidetabsinasshown(no"snap").4

Quick Start

4NAPCO Prima: User Installaon Guide

Tap Start



Setup Wizard

ApplypowerandtheSetupWizardappears.

Type your Password

(TextiscAsESeNsiTiVe).

Select your Wi‐Fi Network



5 6

7 8

Quick Start (cont'd)

NAPCO Prima: User Installaon Guide5

Pair the Sensor to the Panel

Followtheon‐screeninstrucons.

Install Your First Sensor

Selectthesensordevicetype.

Select Panel installaon Locaon



Create a Panel Master Passcode

Itmustbe4‐digits.

9 10

Next: Connuefollowingthesystempromptstocompleteyourinstalla‐

on.Onthenextpage,scantheQRcodetodownloadtheMobileApp.

Quick Start (cont'd)

For technical service, contact your local security dealer.

6NAPCO Prima: User Installaon Guide

Home Screen

TheNAPCOPP1A SuperPanelmenuoponsrunalongtheboomofthescreenandfeaturesiconstoalloweasyaccesstoitsmostimportant

panelfeatures.Seethenextpagefordescriponsofeachicon.

NAPCO Prima® Super Panel (Model PP1A)

Download the

Mobile App

Above QR Code will

Auto‐Detect your

Operang System

(Android or iOS)

For technical service, contact your local security dealer.

NAPCO Prima: User Installaon Guide7

Panel Icons

Icon Name Descripon

SengsAllowsyoutosetthepanelchanges.

SensorList Allowsyoutoaddandeditsensors.

Rooms Checksthestateoftheroomsensors.

DoorbellCamera Allowsyoutoconnectthedoorbellcameraandtosetfuncons.

History Displaysalistofsecurityevents.

Home Displaysthestatusofthesecuritysystemandopensensors.

Emergency Allowsyoutosendanemergencysignaltothecentralstaon.

Status Bar Icons

Icon Name Descripon

Volume Allowsyoutosetthevolumeofthepanel.

Brightness Allowsyoutosetthebrightnessofthescreen.

Wi‐Fi IndicatestheWi‐Fistrength.

ScreenClean Freezesthetouchscreensoitcanbecleaned.

Cellular Indicatesthelevelofcellularrecepon.

8NAPCO Prima: User Installaon Guide

TheSuperPanelallowstheusertoarm/disarminstaymodeoraway

mode,andtocontactanemergencyservice.



Select Arming Method*:

Clickthehomebuon()toselectanarmingmethod,eitherLeaving

orStaying*.



Arm When Staying:

1.WhenselecngStaying,youhavetheopontoinstantlyarmthe

systemorsetanexitme(Sengs >Arming >Staying >Exit me).

2.To Disarm:TapDisarm andenteryourUserpasscode(UserCode).

ToprogramtheabilitytodisarmwithoutaUserpasscode,goto

Sengs >Arming >Stay >Disarm.



Quick Sengs Menu

To access the quick sengs menu:

Tapthequicksengsbaronthetopmiddlescreen.



To adjust the volume and brightness level:

Slidevolume/screenbrightnessindicatorle(decreasesvolume/

brightness)orright(increasesvolume/brightness).



To clean the screen:

Clickthescreencleanicon()andthescreenwillbedisabledfor30

secondstoallowthescreentobecleanedwithouttriggeringacvity.

Arming

*Throughoutthisdocument,"Leaving"isidencalto"ArmedAway",and"Staying"isidencal

to"ArmedStay".

Arm When Leaving

1.SelectLeaving andthesystemwillarmaeradefaultexitme

of60seconds.

2.To Disarm:TapDisarm andenteryourUserpasscode(User

Code).



To Bypass a Zone

Note:Ifasensorisfaulted(e.g.,dooropen),thesystemcannotbe

armedunlthezoneiseithernolongerfaulted(e.g.,door

closed),orthesensorisbypassed.

1.Selectanarmingmethod,eitherStayingorLeaving.

2.ConﬁrmbyselecngBypass.

3.Thesystemarmsnormally;thescreenidenﬁesthesensor

thatisbypassed.

3 User Types

 Master:OnlyuserwithaccesstoSengs;andmustbesetby

default;onlytheMasterusercanaddand/ordeleteusers.

 Hostage:Duress("Ambush")isdisabledbydefault.AeraDu‐

ressuserpasscodeiscreated,duressisenabled.Ifanintruder

forcesyoutodisarmyoursystem,entertheDuressuserpasscode

tosendasilentemergencyalerttothemonitoredcentralstaon.

 User:Usersub‐typesare:Member,Scheduled,andTemporary.

AMemberhastheabilitytoarm/disarmatanyme.AScheduled

usermayonlyarm/disarmduringpre‐setmes.ATemporary

usermayarm/disarmonlyunlaspeciﬁedme.



1.EntertheMasterpasscodeandselectSengs.

2.Selectthe[+]icontoaddaUser.

3.Typeadesiredidenﬁcaonname,tap'back'tosavethename.

4.SettheUserType:Member,Scheduled,orTemporary (see

abovetypedescripons).

5.SetthedesiredUserpasscode,andconﬁrm.

NAPCO Prima: User Installaon Guide9

Modify a User Name

1.SelectSengs >Users >select user >Edit new name.

2.Selectthedesiredﬁeldtoedit.

3.Changethedesiredﬁeldandsetname



Modify a User Passcode

1.SelectSengs >Users >select user >Change passcode.

2.Changethedesiredﬁeldandsetanewpasscode.



Remove Exisng User

1.SelectSengs >Users >[select user] >Remove/Delete.

2.Selecttheicontoremovethedesireduser.



Adding Sensors

TheDevices screenallowsyoutoadd,modifyordeletesensors;

youcanalsocheckthestatusofeachsensor.



Add a Sensor

1.IntheDevices screen,selectthe[+]icon.

2.Selectthetypeofsensor.

3.IntheTrigger screen,acvatethesensortoallowittobede‐

tectedbythesystem.

4.TypeanameforthesensorandselectDone toﬁnishorselect

Sengs toconﬁgureanydesiredsensor/devicefeatures.

5.Tocheckthestateofthevarioussensorsinstalled,selectthe

Sensor Type andtheAccess to Groups screens.TheAll Devices

screenallowsyoutocheckthestateofallsensors.



Modify a Sensor

1.SelectSengs >[enter Master passcode]>Devices).

2.Selectthesensortype,thenselectthedesireditem(s)tobe

conﬁguredforthesensor.



Remove a Sensor

1.SelectSengs >[enter Master passcode]>Devices).

2.SelectthedesiredsensorandclickDelete toremove.

Arming Sengs

AllowsyoutomodifytheSecuritysengs,includinghowtoadjustde‐

laymes,volumeandchimesengs.

 Bypass Arm:On/Oﬀ;defaultisOn.IfOﬀisselected,youcannotarm

thesecuritysystemwithafaulted("open")sensor.

 Voice:On/Oﬀ;defaultisOn.IfOﬀisselected,thearmingprocess

occurswithoutsounds.

 Beep:On/Oﬀ. 

 Exit me:Adjuststheexitdelayme(duraonaerarmingthatallows

youtoopenanexitdoor,leavethepremisesandclosethedoorbehind

you).

 Sensors: Userscanselectthesensortobearmedortobeexcluded

fromarming.

 Arm: On/Oﬀ;passcoderequiredtoarm.

 Disarm: On/Oﬀ;passcoderequiredtodisarm(onlyforStayinf).



Access to Arming

SelectSengs >[enter Master passcode]>Arming >selectArming

Stay orArming Away.



Auto‐Arming

Allowstheusertoaddanarmingschedule.

1.SetupthedesiredArmingdaysoftheweek.

2.EnterthenewnameforAutoarming.

3.SelectthedesiredArmingmode.

4.SetupthedesiredArmingdaysoftheme.



Network Connecon

Allowstheuserselectthenetworktobeusedwiththesecuritysystem.

 Cellular: AllowstheusertoinsertavalidSIMcardinsidethePRIMA‐

P1Apaneltoestablishasecurenetworkconnecon.

 Wi‐Fi: AllowstheusertoaccesstotheavailableWi‐Finetworks:

1.SelectSengs >Network >Wi‐Fi.

(connued)

10NAPCO Prima: User Installaon Guide

2.SelectthedesiredWi‐Finetworkandenterthepassword.

3.SelectOK.

 Ethernet: AllowstheusertoconnecttoanetworkthroughanEther‐

netcable.



Tesng Your System

Yoursecuritysystemoperaonaltestsinclude:



Walk Test ‐‐ Allowstheusertocheckeachsensorinthesystem.Trig‐

geringthesensor(e.g.,openaprotecteddoor)veriﬁesthatthe

sensoriscurrentlycommunicangwiththePP1Apanel.



Touchscreen Test ‐‐ AllowstheusertoverifythatthePP1Atouchscreen

workscorrectly.



Wi‐Fi Test ‐‐ DisplaysthecurrentlyconnectedWi‐Finetworknameand

itscurrentstatus.Note:Thistestmaytakeupto60secondsto

concludeanddisplaytheresults.



SOS Alert Test ‐‐ Sendsatestsignaltothecentralstaon.Note:Con‐

tactacentralstaonrepresentavebeforeandduringthistest.



Ethernet Test ‐‐ VeriﬁesInternetnetworkconnecvity.



Server Test ‐‐ Sendsatestsignaltothesharednetworkcomputerto

conﬁrmdataconnecvity.



Call Test ‐‐ Displaysthecurrentlyconﬁguredcellularinformaon.



G Sensor Test ‐‐AnimpacttestoftheintegralG‐Forceaccelerometer

forcorrectregistraonofvalues.



Tamper (Panel) Test ‐‐ Teststhetamperswitchoperaonwhenrear

coverortabletopstandisremoved.Enterpasscodetosilence.



Camera Test ‐‐ Testsvideotransmissionconnecvityandencrypon.



Speaker Test ‐‐TestsifthePanelspeakersareworkingproperly.



Siren Test ‐‐ Checksthattheselectedsirenisoperaonal.



Microphone Test ‐‐Checksoperaonandifproperlyconﬁgured.



LED Test ‐‐ TestsallLEDsforoperaonandresponsivenesstoinputs.



Baery Test ‐‐ Panelintegralbaerytestofimpedanceanddischarge.



Upload Log ‐‐ Selecttoviewvideosuploadedtoyourcloudlibrary.



Developer Tools ‐‐Forinternalﬁrmwaretesnguseonly.



Panel Informaon

1.TheAccount tabdisplaystheaccountanddealerinformaon

(screen1).

2.Screen2displaystheIMEInumber,FirmwareVersion,Hardware

Version,MCUVersion,SystemversionandAPKUpdateme.

Panel ‐‐ Allowstheusertosettheme,temperaturescale,screenLED

aributes,etc.



Rooms ‐‐ Displaysthetotalnumberofsensorsineachroomandthe

statusofeach.

1.SelecttheRoom icontodisplayalltheroom(s)thathavesen‐

sors.

2.Selecttheroomtodisplaythesensor(s)within.

3.Selecttheindividualsensortodisplaythesensorinformaon.If

youwishtoeditthesensorinformaon,ﬁrstentertheMaster

passcode.



History ‐‐ Displaysalistofyourloggedsecurityevents(somemes

referredtoasthe"systemlog"or"audittrail").Eacheventin‐

cludesthemeandstateoraconofthePP1Apanel(armed,

disarmed,troubled,faulted,etc.).

 TheHistory screendisplaysallacvity,includingthearming/

disarmingandallalarms.Includestheme,stateandaconof

thepanelandselectedsensors.

 TheArm/Disarm screendisplaysthemeandstateoraconof

thearmanddisarmevents.

 TheAlarm screendisplaysthemeandstateoraconof

alarmsthatoccurred.

NAPCO Prima: User Installaon Guide11

TheEmergency buonisalwaysavailableontheMenubar.Pressto

instantlysendanemergencysignaltothemonitoredcentralstaonina

crisis.



Emergency Opons

TheEmergency screenfeatures3opons:Call Medical,Call Police,

andFire Alarm.TheﬁrsttwoalsohaveaSend Silent oponthat

allowsyoutosendanthecallwithoutsound.Whenacvated,the

homescreenappears(asifthesystemisina"normal"state)andthe

premisesiscontactedviatelephonebythemonitoredcentralstaon.



Call Medical

Selecttocallthemonitoredcentralstaonwithamedicalemergen‐

cy.Whenthecentralstaonanswers,thepanelscreenchangesto

allowyoutocommunicatewiththecentralstaonagentthrough2‐

wayvoicecommunicaon.Note: Ifthecentralstaoniscalledusing

asilentalarm,the2‐waycommunicaonscreenwillnotbeavailable.

AccesstotheSOS screenallowstheusertoselectMedicalandcon‐

ﬁrmtheMedicalcallrequest.

To Cancel a Medical Call

Ifyouwishtocancelthemedicalcall,selecttheCancel buonand

entertheUserpasscode.



Call Police

Selecttocallthemonitoredcentralstaonwithapoliceemergency.

Whencentralstaonanswers,thescreenchangestoallowyouto

communicatewiththecentralstaonagentthrough2‐wayvoice

communicaon.Note: Ifthecentralstaoniscalledusingasilent

alarm,the2‐waycommunicaonscreenwillnotbeavailable.



Fire Alarm

Selecttocallthemonitoredcentralstaonwithaﬁreemergency.

Emergency Buon (Panel) Speciﬁcaons ‐‐ NAPCO Prima® Super Panel

ModelNumberPP1A

OSAndroid7.1

Storage8GBEMMC

LCD7"Color,1024x600,CapaciveTouch

LEDRGB,StatusIndicator

Camera5MPColor

LEDsRGBMainBuon,StatusIndicator

MicrophoneDualMicrophones,EchoCancellaon

SpeakerDualSpeakers,1W

SirenPiezoBuzzer,SPLminimum85dB

MainBuonSinglefuncon,"ReturntoHome"

SecondaryBuonReset(Pinhole)

TamperSwitch

CaseMaterialPC+ABS,White

PowerSupply12V2.5ADCAdaptor,Input100‐240VAC

50/60Hz

PowerInputsMicroUSB,ScrewTerminal

BaeryRechargeable3600mAh3.7VLi‐poly

Baery,Min.24HrBackup

MounngOponsTabletop,Wall

(connued)

12NAPCO Prima: User Installaon Guide

Speciﬁcaons ‐‐ NAPCO Prima® Super Panel (cont'd)

ModelNumberPP1A

OperangTemperature14°to122°F(‐10°to50°C)

StorageTemperature ‐4°to149°F(‐20°to65°C)

WeatherProoﬁngN/A

RegulatoryZ‐Wave(TBD),FCC,CE(TBD),UL,SIA(TBD)

Wi‐FiDualBand2.4GHz&5GHz,802.11a/b/g/n

Ethernet1000BaseviaType‐CtoRJ45cable

Cellular4GLTE,AT&T,Verizon(FutureRelease)

Z‐WaveZ‐WavePlus700Series,S2Encrypon

Sub‐GHz433MHz,Encrypted,upto820.(250m.)*

MaximumZonesUpto128securityzoneswithEncrypon

MaximumUsersUpto40.Master(1),Duress(1),Normal(38)

Z‐WavePlusControlZ‐WaveThermostats,Dimmers,Locks,Plugs,andGarageControllers

DualPathConnecvityWi‐Fi+LTE

Dimensions(HxWxD)5.38x7.73x0.74in.()

Weight17.04oz.(483.10g)withoutaccessories,25.16oz.(713.40g)withaccessories

*ThelocaonoftheSuperPanelcanhaveasigniﬁcanteﬀectonrange.Inopen/unobstructedsituaons,therangemaybegreater;inadversewirelesscondions,youmay

encounteradecreaseinrange.

NAPCO Prima: User Installaon Guide13

Arming Sengs

Sengs Descripon Range Factory Seng

BypassAlarm

Allowsthesystembearmedifoneormoredevicesis

faulted.Forexample,allowthesystemtobearmed

whileawindowisopen.Thedeviceprotecngthe

windowis"bypassed",thuseﬀecvelyremovingthe

devicefromthesystemtoallowarming.

On/Oﬀ On

VoiceAnnounceEnableordisablevoiceannouncementswhilethesys‐

temisarmed. On/Oﬀ On

BeepCountdownEnableordisableanaudiblebeepwhilethesystemis

arming.On/Oﬀ Oﬀ

TimetoExit

Setthemetheuserhastoexitthepremises(open

theexitdoor,leavethepremisesandclosethedoor

behindthem)beforethesystemisarmed.

0‐120secondsin15second

intervals0Seconds

ArmPasscodeEnabletorequireapasscodetoarmthesystem.On/Oﬀ On

14NAPCO Prima: User Installaon Guide

Security Sengs

Sengs Descripon Range Factory Seng

SmartArm

Whenenabled,thepanelwillrecognizethatyouhavearmedthe

systembutremainedinsidethepremises,prompngthesystemto

automacallyadjusttheinteriorproteconaccordinglybyauto‐

macallybypassingallinteriorPIRmoonsensorzones.Note:This

featurerequiresoneormorePIRmoonsensorstobeinstalledin

yoursystem.

On/Oﬀ Oﬀ

TransmissionDelay

Theabortwindowforfalsealarms.Duringthismethealarmwill

soundbutthecentralstaonwillnotbenoﬁedunlthetransmis‐

siondelayhaselapsed.

0,15,30,45seconddelay30Seconds

SirenTimeoutTheduraonthatthesirenwillsoundduringanalarmevent.1‐10Minutes4Minutes

Swinger

"Swingershutdown"isafalsealarmprevenonsengthatpre‐

ventsthealarmfromrepeatedlytriggeringfromthesamesensoror

room.Forexample,ifasingledoorisopenandclosedmulple

mesthepanelwillonlysoundXnumberofalarms,whereXisthe

shutdownseng.

Note: Thissengdoesnotaﬀectcallstothecentralstaonmoni‐

toringcompany.

1‐5xShutdown2xShutdown

Intellizone

Whenenabled,thealarmwillbetriggeredwhentwosensorsare

violatedandthesecondsensorisn'tafollower*;orifthesamesen‐

sorsisviolated,restored,thenviolatedagain.

On/Oﬀ Oﬀ

*Anexit/entry"follower"zoneisazonethatwillignoredeteconduringtheexitdelay(andonlyduringentrydelayiftheexit/entrydoorisenteredﬁrst).Thus,detecondevic‐

es(PIRmoondetectors,forexample)alongthepathbetweenthekeypadandtheexit/entrydoorwillnotsignalanalarmduringexit/entrydelayundernormalcondions.

NAPCO Prima: User Installaon Guide15

Security Sengs (cont'd)

Sengs Descripon Range Factory Seng

SmartAlarm

Adoor/windowsensorandmoonsensorcanbe

groupedinaroom.Whenenabled,amoonsensor

triggermustprecedeadoor/windowsensortrigger,

otherwisethesystemwillgointoalarm.Forexample,

inStaying(ArmedStay)mode,openingawindowfrom

insidewouldbeallowed(withthePIRmoonsensor

beingtriggeredbeforethewindowisopened)but

openingthewindowfromoutsidewouldnotbeal‐

lowed.

On/Oﬀ Oﬀ

ExitRestart

Bydefault,thesystemwillrestarttheexitmeifthe

entry/exitsensororzoneistrippedtwicepriortothe

exit.Forexample,auserarmsthesystem,opensthe

exitdoor,exitsandclosesthedoor.Withexitmesll

remainingtheyre‐enterthepremises.Sincetheexit/

entrysensorwastrippedtwice,theexitmewillre‐

start.

On/Oﬀ On

UnvacatedPremises

Iftheexitmeexpiresandnoexithasbeenmade(exit

doornottriggered),thesystemwillswitchtoArmed

Stay(Staying)insteadofArmedAway(Leaving).

On/Oﬀ On

KeyfobInstant

Arming

Whenenabled,apressofakeyfobStayorAwaybuon

andthesystemwillimmediatelyarmwithoutanexit

delay.

On/Oﬀ Oﬀ

ForceZone

Anyopen"ForceZones"atthemeofarmingwillbe

consideredbypassedbytheSuperPanel.Ifduringthe

exitdelayanyofthebypassed"ForceZones"are

closed,theSuperPanelwillun‐bypass(re‐acvate)

thatzone.

On/Oﬀ Oﬀ

16NAPCO Prima: User Installaon Guide

Security Sengs (cont'd)

Sengs Descripon Range Factory Seng

AbortAnnunciaon

TheAbortDelaywindowisadelayperiodthatallowscancel‐

laonofthecentral‐staonsignalbydisarmingtheSuper

Panelbeforethesignalissent.

Ifthisfeatureisenabledandthealarmsystemisdisarmed

withintheAbortDelaywindow,noalarmtransmissionwillbe

sent.

On/Oﬀ On

CancelAnnunciaon

Ifanalarmhasbeentransmiedtothecentralstaonbutthe

systemisdisarmedduringthis"CancelAnnunciaon"me

window,acancelsignalwillthenbetransmiedtothecen‐

tralstaon.

On/Oﬀ On

Tamper

Bydefaultthepanelwillrecordand(loudly)soundanannun‐

ciaonifthepaneltamperswitchistriggeredbyremovalof

thepanelstandorbackcover.

On/Oﬀ On

G‐Sensor

Thepanelcontainsanaccelerometertodetectchangesin

panelposion.Whenenabled,ifthepanelisphysically

movedwhileArmedAway(Leavingmode),analarmwillbe

triggered.

On/Oﬀ Oﬀ

SirenMute

Ifenabledwhenanalarmistriggered,allsystemfuncons

willoperatenormallybutthesirenwillnotsound.Aer30

minutes,thesystemwillautomacallyre‐triggerthealarm,

butwiththesirenagainremainingsilent.

On/Oﬀ Oﬀ

Cross‐zoning

Whenenabled,thesystemrequirestwoseparatezonesbe

trippedwithinagivenmewindowbeforetransmingan

alarmtothecentralstaon.

On/Oﬀ Oﬀ

NAPCO Prima: User Installaon Guide17

Panel Sengs

Sengs Descripon Range Factory Seng

PanelLocaonTheroomwherethePP1Apanelisinstalled. RoomLocaonOn

ScreenTimeoutTosavepower,thepanelscreenautomacallyturnsoﬀaerthisScreen

Timeoutduraonifthepanelisconnuouslyidle(remainsunused).

1,3,5,10,30,60Minutes

orNever5Minutes

TimeFormatSelecttheclockformatdisplayedonthepanelscreens.12Hr./24Hr.12Hr.

TakePictureWhenenabled,theintegralpanelcameraautomacallytakesapictureofthe

userduringarm/disarmevents.Note: Picturescanbeviewedinthehistory. On/Oﬀ On

RestartPanelSelecttoreboot("warmboot"restart)theSuperPaneloperangsystem.  

VideoCapture

Whenenabled,theintegralpanelcameraautomacallystartsrecordingvid‐

eowhenanalarmistriggeredandconnuesrecordingvideowhilethesys‐

temisinalarm.Note: Videoscanbeviewedinthehistory.

On/Oﬀ On

FrontLEDBydefaultthe'Home'buondisplaysanLEDstatuslight. On/Oﬀ On

18NAPCO Prima: User Installaon Guide

Doorbell Camera

ThePBELL isasmartself‐healingWi

‐FiHDvideosecuritydoorbellpow‐

eredbyyourexisngdoorbell10‐

30VACwiring.



Features:

 LiveviewstreamingviaMobile

apporPanel

 Two‐wayAudiothroughMobile

apporPanel

 FullHD1920x1080VideoResolu‐

on,FOV202(H)*119(V)

 2T2RDualBand,2.4GHz/5GHzWi‐

Fiforimprovedrange

 On‐deviceAI.Instantanalysisofeacheventandaccu‐

ratereduconoffalsetriggers

 Realmecommunicaontoanyonewhoapproaches

yourdoorvia2‐wayAudio

 Pre‐recordingsupported.Captureallaconsinvideo

clipstobestoredincloud

 Compablewiththeexisngdoorbelltransformer(10‐

30VAC,10VA)



Preparaons Before Pairing

1. Panel Network

EnsurethepanelisconnectedtoWi‐Fitoreceivethe

camerapairinginvitetokenfromthecloud.

2. Power

Connectthedoorbelltotheexisngdoorbellwires(10‐

30VAC,10VA).Rear terminals are non‐polarized.

3. Pairing Mode

Ensurethedoorbellis"awake"andin'ReadyforPair‐

ing'mode(AP Mode).ToenterAP Mode,pressthe

buonLEDonceandobservethatitchangesfromblue

'breathing'(slowincrease/decreaseinintensity)to

white'breathing'andprompts"Ready for pairing".

If not, perform a factory reset: Press/holddownthe

buonunltheLEDisbluefastﬂashing,thenrelease

andrepeatthisstep.

MIC

Camera

Light

Sensor

PIR

Motion

Sensor

Ring

Button

Wall Anchors Wall Screws

Doorbell

Fixing

Screws

Wall Mounting BracketAngle Correction Plate Doorbell Camera

Connect

Existing

Doorbell

Wiring

(Non-

polarized

terminals)

NAPCO Prima: User Installaon Guide19

Panel and Doorbell Pairing Steps

1.EnterpanelSengs,tapDevices,thentapthe+sign

atthetoprightcorner.TaptheDoorbellle.

2.PressthedoorbellLEDbuonwheninAP Mode (see

previoussecontoenterAP Mode).

3.Paneldisplaystheserialnumberofthedoorbell.

Select"Yes"toconﬁrmthedoorbellselecon.

4.Wait1‐2minuteswhilethedoorbellisaddedinto

thepanel.Ifthedoorbellisnotshowninthecamera

list,simplyrebootthepanelviaselecng"Restart

Panel"inpanelSengs.

Speciﬁcaons ‐‐ Hardwired HD Video Doorbell

ModelNumberPBELL

Camera2MP1080p

FieldofViewHorizontal:202°,Vercal:119°

VideoUpto1080P,H.26410‐15FPS

Audio2‐way,FullDuplex

MicrophoneOmni‐direconalMIC/Sensivity‐42+/‐3dB

SpeakerIntegralSpeaker/1W/8ohmx1

MoonSensorPIR130°@8,AIHumanBodyDetecon

Wi‐Fi DualBand2.4GHz&5GHz,802.11a/b/g/n/ac

EncryponWPA‐AES,WPA2_AES

Sub‐GHz433MHz

CaseMaterialPC+ABS(black)

NightVisionIRupto16

LEDRGBMainBuon,StatusIndicator

ChimeSuperPanel(PP1A)astheChime

StorageCloudStorage:AmazonKVSVideostorage

Power

Powerbyexisngdoorbell's10‐30VACwiring;rear

terminalsarenon‐polarized(2‐wireset‐upcon‐

necngtoamechanicalchimeinlinewithadoor‐

belltransformer).NECClass2Transformerwithan

outputfrom10to30VAC,10VA,OR12VDCLim‐

itedPowerSource(LPS)withanamperagerangof

0.5to1.0amps.

BaeryBuilt‐in450mAh

OperaonTemperature14°to113°F(‐10°to45°C)

Chargingfuncon0°C‐50°C(32°F‐122°F)

OperaonHumidity(Storage):80%Max.non‐condensing

WeatherProoﬁngIPX4

Dimensions(HxWxD)5.23x1.39x1.12In.(13.3x3.5x2.9cm)

Weight3.31oz.(94g)withoutbracket,3.88oz.

(110g)withmounngplate

RegulatoryFCC2A3HR‐XDC01,IC27861‐XDC01

Doorbell Camera (cont'd)

20NAPCO Prima: User Installaon Guide

Doorbell LED Indicaons

LED Color Paern Descripon

BlueBreathingSystemboong

BlueSolidFirmwareupgradeinprogress

BlueRapidFlashingFactoryreset‐‐Holdbuonfor60seconds

WhiteBreathingDoorbellreadyforpairing

WhiteFlashingDoorbellpairinginprogress

WhiteSolidReadymode

WhiteRapidFlashingWi‐Firesetinprogress‐‐Holdbuonfor20seconds

GreenSolidIn‐CallMode

RedFlashingAlarmtriggered

YellowSolidDoorbellpairingfailed‐‐CheckWi‐Ficredenals

YellowFlashingPowercycle‐‐Holdbuonfor40seconds

Other manuals for Prima

Table of contents

Other NAPCO Home Automation manuals

NAPCO

NAPCO iBridge IBR-ITAB Series User manual

Popular Home Automation manuals by other brands

Zumtobel

Zumtobel LUXMATE CIRIA Instructions for start-up and use

Rollei

Rollei ENERGY 45010 manual

ML Accessories

ML Accessories CU9R Installation & maintenance manual

PNI

PNI SmartHome SM400 user manual

Eaton

Eaton xComfort CTAA-0 03 Series Assembly instructions

LEGRAND

LEGRAND Pass & Seymour LightSense PSWDI installation instructions

Owon

Owon WSP406UK-2G quick start guide

Aeotec

Aeotec SmartThings user manual

Current

Current SILENT TRAC Optional Programming Steps

Hornbach

Hornbach SMART HOME quick start guide

Grasslin

Grasslin TAXXO 11 manual

DODOTiK

DODOTiK SWS user manual

Steren

Steren SHOME-130 instruction manual

FIBARO

FIBARO FGBWHWPF-102 operating manual

Aqila

Aqila QUBECAM user guide

MOKO

MOKO MK100 manual

HomeValet

HomeValet 001T instruction manual

Data Video

Data Video RP-65 instruction manual

NAPCO Prima Troubleshooting guide

Popular Home Automation manuals by other brands