NAPCO iSeeVideo ISV WLHDCAM User manual

1
NAPCO iSeeVideo
ISV WLHDCAM
Installation Guide WI1973 010/12
333 Bayview Avenue
Amityville, New York 11701
For Sales and Repairs, [phone]
For Technical Service, [phone]
Publicly traded on NASDAQ Symbol: NSSC
© NAPCO 2012
Designed exclusively for use with NAPCO iSeeVideo VideoAlert.net Server
COMPATIBLE
R
Internet
VideoAlert.net SERVER
ISV WAP
Internet
Indoor 720P HD Wireless IP Camera
ISV WLHDCAM

2
Table of Contents
Features and specifications ..............................2
System Overview ...............................................3
Configuring the wireless connection ..................4
Securing the wireless connection ......................4
Account Activation..............................................6
Adding Cameras to an Existing Account............8
Configuring Motion Detection...........................10
Advanced Settings ...........................................11
Setting a Motion Schedule ...............................11
Viewing Stored Video.......................................11
NAPCO Limited Warranty ................................12
NAPCO Security Systems, Inc.
For Sales and Repair, call toll free: [phone]
For direct line to Technical Service,
call toll free: [phone]
Internet: http://www.napcosecurity.com
Windows ®, and the Windows logo are registered trademarks of Microsoft Corporation
Apple ® and the Apple logo are registered trademarks of Apple Computer, Inc.
Linux ® is a trademark of Linus Torvalds. The Linux penguin logo was created by Larry Ewing.
ISV WLHDCAM Specifications:
• Resolution: 720P HD (1280 x 720) at up to 30 Frames-per-
second
• CMOS, 1/4” HD Resolution Image Sensor
• Lens: Fixed Focus Lens, Aperture: F2.0, Diagonal View Angle:
66° (Horizontal=57.8°, Vertical=37.8°
• Image Control AWB, AGC, Sharpness, Brightness
• (4) Programmable Pixel Based Analytic Motion Detection Zones
• Compression: H.264, MPEG-4
• Wireless Protocol: 802.11n
• Wireless Encryption: 128 Bit WPA
• Connectors: Ethernet RJ-45, DC Power, Reset
• Power Adapter: 12VDC/1A, 100/240 VAC Input
• Dimensions (HxWxD) 90 x 62 x 35 mm (3.6” x 2.4” x 1.4”)
• Weight 115g (0.25lb.) w/o stand, 150g (0.33lb.) w/stand
• Certification CE/FCC
• Operating Temperature: 0° to 45°C (32° to 113°F)
• IR Night vision LEDs: 8, 1 Light Sensor
• IR Night vision Range: 40’ (12m)
• PIR Motion Sensor Range: 25’ (7.6m) with a viewing angle of
85° when installed at a height of 8’ (2.4m)
• Dual Technology Motion Detection Option, PIR and Pixel based
trips required for event triggering. (Pats Pending)
• PIR Motion Detection Pattern:
ORDERING INFORMATION
ISVWLKIT1 Fixed IP WL Camera Kit
(1)ISVWLCAM, fixed IP wireless camera, mounting bracket,
Suction Cup Window Bracket, Power Adapter with 15’ cable
(1)ISVWAP, WL Access Point, CAT5 cable, Power Adapter.
12 months iSeeVideo network service
ISVWLCAM Additional Fixed IP WL Camera
(1)ISVWLCAM, fixed IP wireless camera, mounting bracket,
Suction Cup Window Bracket, Power Adapter with 15’ cable
12 months iSeeVideo network service
ISVWLPTKIT2 Pan/Tilt IP Camera Kit
(1)ISVWLCAMPT, pan/tilt IP wireless camera, mounting
bracket, Power Adapter with 15’ cable
(1)ISVWAP, WL Access Point, CAT5 cable, Power Adapter.
12 months iSeeVideo network service
ISVWLPTCAM Additional Pan/Tilt IP Camera
(1)ISVWLCAMPT, mounting bracket, 15’ CAT5 cable, Power
Adapter with 15’ cable
12 months iSeeVideo network service
ISVWLOKIT3 One Outdoor IR IP Camera Kit
(1)ISVWLOCAM, Outdoor IR wireless IP camera, mounting
bracket, Power Adapter with 15’ cable
(1)ISVWAP, WL Access Point, CAT5 cable, Power Adapter.
12 months iSeeVideo network service
ISVWLOCAM Additional Outdoor IR IP Camera
(1)ISVWLOCAM, Outdoor IR wireless IP camera, mounting
bracket, Power Adapter with 15’ cable
12 months iSeeVideo network service
ISVWLHDKIT3 One HD Indoor HD IR IP Camera Kit
(1)ISVWLHDCAM, Indoor HD wireless IP camera, mounting
bracket, Power Adapter with 15’ cable
(1)ISVWAP, WL Access Point, CAT5 cable, Power Adapter.
12 months iSeeVideo network service
ISVWLHDCAM Additional Indoor HD IR IP Camera
(1)ISVWLHDCAM, Indoor HD wireless IP camera, mounting
bracket, Power Adapter with 15’ cable
12 months iSeeVideo network service
85°
15ft
8ft
15ft
TOP VIEW SIDE VIEW
Mobile Application Support:
iPhone, iTouch and iPad
Android™ OS 1.6 or newer
BlackBerry™
Pearl*
Curve*
Curve World Edition*
Bold
Tour
Storm
Storm 2
Torch
*OS ver. 4.6 or
newer required

3
Overview of the iSeeVideo System
Internet
Internet
VideoAlert.net
Server
Customer's
Broadband
Modem
The NAPCO iSeeVideo system allows remote video internet monitoring of
homes and businesses through a unique subscription based account system
that provides the opportunity to realize recurring revenue from residential and
commercial video installations. The system is comprised of the following
components:
The ISV WLHDCAM high quality 720P HD wireless indoor IP video camera
provides video at 1280 x 720 pixels that can be viewed through the iSeeVideo
server on virtually any computer in the world at 20 frames per second (typical).
The ISV WLHDCAM also provides a PIR motion sensor that when activated will
prompt the transmission of video clips to the iSeeVideo server. It also features
IR LED illumination for night vision applications. The ISV WLHDCAM provides
(at no additional service charge) dynamic IP support through the iSeeVideo DNS
network - keeping constant track of the broadband modem’s IP address
changes, ensuring that the DHCP IP address is always kept current.
The ISV WAP Wireless Access Point allows the simple instant configuration of
the wireless iSeeVideo camera, without confusing or intrusive multi-step
enrollment procedures (patents pending).
The installation procedure for the WAP and cameras is actually not a procedure
at all; simply plug the WAP into the customer’s network (router) and power up
the cameras. At this point, all of the cameras are fully operational and can be
viewed through the iSeeVideo portal, protected by the default iSeeVideo 128bit
encryption. Once all cameras are up and running, simply click the LOCK icon on
the portal to prompt the camera to send a new, unique, random 128bit encrypted
secure key to the WAP, ensuring the best possible wireless security.
This is unlike competitive installation procedures, which involve confusing
multiple steps with specific precision timing, or in some cases force the installer
to use the customer’s personal computer to “discover” the cameras and
download “plug-ins” through the computer in order to enroll a required gateway.
The iSeeVideo system was designed to avoid all of these obvious complications
and privacy concerns. The customer’s personal property should never be used
as an installation tool, especially when the computer contains the customer’s
personal data including communications, pictures and banking.
The NAPCO iSeeVideo server maintains video accounts and allows
subscribers to view their iSeeVideo cameras from any personal computer, web
enabled cell phone or mobile device. It is compatible with computers running
the Microsoft Windows ®, Apple ® and Linux ® operating systems and is also
compatible with any web enabled cell phone or mobile video device. The server
also automatically notifies the subscriber by email upon receipt of triggered
video events and archives them for viewing at a later time. Each subscriber
account provides 50Mb of storage, allowing the archiving of about (50-60) 10
second video clips (adjustable 5 sec pre-alarm and 5 sec post-alarm). The
server is designed to allow the customer to have complete control of their
account in regard to passwords, email addresses and other personal
information.
ISVWAP
ISV WLHDCAM

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⇒ Make the connections above and plug in the ISVWAP power adaptor
⇒ Attach the antennas to the camera(s)
⇒ Plug in the camera power adaptor
There are no other steps required to deploy the cameras through the customer’s network; the cameras will automatically begin
communicating to the iSeeVideo server system.
Create the new iSeeVideo account and register the cameras as shown on page 5.
Secure the iSeeVideo Wireless network
Once all cameras have been registered to the new account and can be viewed,
the wireless network must be secured.
⇒ While viewing each camera, simply click Secure Now! next to the unlock
Icon and the camera will send a new, unique 128bit encrypted secure
key to the Wireless Access Point, providing a secure wireless connec-
tion.
⇒ You will be automatically logged out of the account; log back in to view
the secured camera to ensure that the unlock icon has change to a
locked state.
⇒ Repeat for each camera in the system.
If a new camera is added to the system in the future, simply repeat the above
procedure to secure it.
1CONFIGURE THE NETWORK CONNECTION
ISVWLCAM
ISVWLCAMPT
RESET
WAN 4 3 2 1
POWER
WAN 4 3 2 112V/1A
ISVWAP REAR PORTS (DO NOT USE WAN PORT)
CUSTOMER'S
BROADBAND
CONNECTION
(MODEM OR
NETWORK)
CUSTOMER'S
ROUTER
CUSTOMER’S PC
WAN
ISVWAP
ISVWLHDCAM
Ligh t Sensor
L ens
RJ45 f or
E thernet
Reset B utt on
P riv ac y
B utt on
DC Power
WPS B utt on (not used)
O ne D/I and
O ne D/O
PIR Motion
Sensor
Power LED
N et w ork LED
Front View
Rear View
Controls and Indicators
LED INDICATION TABLE
POWER
LED
STEADY Camera has power
BLINKING Camera initializing, trying to
obtain an IP address
OFF No power
NETWORK
LED
STEADY Network connection good,
not transmitting or receiving
BLINKING Camera transmitting or
receiving data
OFF No network connection
Input/output
Terminals
DI is a N/O input (activates
upon short of DI to GND)
DO is an open collector output
that must be connected to a low
current relay or directly to an
EOLR terminal on an alarm
panel zone input.
ISVWLOCAM

5
NEW ACTIVATION
1. To activate your new iSeeVideo account, simply enter
the following Internet address in your Web browser:
https://www.videoalert.net/
...and the following webpage appears:
Click the NEW ACTIVATION button
The New Activation screen will appear. Enter the 8 or
12 character Camera ID Code exactly as printed on the
label on the back of the camera.
SC _ _ _ _ _ _
OR
000E8F _ _ _ _ _ _
Click Next 
2. The Dealer Branding screen will appear. Enter your
Company Dealer Admin ID and Password and click
Next 
When Dealer Branding is successful, a screen offering the
following options will appear:
Create Subscriber Account Now
Click to create a new Subscriber account with this camera
and enter the Subscriber details (see below)
ADD or REPLACE a VIP Device
To add or replace a camera to the account click here. See
Adding additional cameras to an existing account for more
details.
Brand Another VIP Device
If there are multiple cameras to be installed, click here to
brand these devices
Go to Login Page
Click here to go directly into your camera log-in screen.
For a single camera system, click CREATE Subscriber Account
2Activating the iSeeVideo account
Following are the steps for account activation. These activation steps include the branding of the cam-
era to your Company’s personalized iSeeVideo web page, registration of the camera and adding Us-
ers to the account.

6
3. Create Subscriber Account Now
Click to bring up the Subscriber Details screen, where the
basic account information is entered.
Enter your name, address, telephone number and other
information in the appropriate fields as shown in the image
at right.
The User ID and Password entered at this step will be-
come the Master User of the account and will be the only
User to have administrative privileges (the ability to pro-
gram Advanced Settings and add Users to the account)
NOTE: All field descriptions marked with an asterisk (*)
must be completed.
! IMPORTANT - Change your Password
Click Next 
4. Confirmation
The "Confirmation" section verifies all information en-
tered above.
Be sure to check the accuracy of the information dis-
played, and if changes are required, click the Prev button
to edit any previously entered information.
When you are sure the information displayed is correct,
click the Update button to complete your new account
activation procedure.
)If you forget your password, click the "Forgot Your Pass-
word?" link on the Subscriber Login screen and an email
with your password will be sent to the email address above
5. Login Screen
The iSeeVideo login screen will appear. Test the ac-
count by logging in with the new User ID and Pass-
word.
6. My Cameras Screen
If login is successful, the My Cameras screen will ap-
pear. This is the User’s “Home” screen, and will allow
them to manage their account, view cameras and
stored video.

7
7. My Account
Click My Account to view account information. From
this screen, you can update your account information
(My Information), and add Users to the account.
To add a new User to the account, click Add a New User.
8. Adding additional Users. To add User to the account,
click Add a New User and the User Details screen
opens, allowing you to add new users in the fields
shown. Note: All fields are required.
Enable (check) Authorize Live Video Review if to al-
low the user to view live video sat any time.
By default, Auto-detect “Best Video Viewer...” should
always be enabled.
Click Update to add the new user and return to the pre-
vious screen, or click Prev to cancel and return to the
previous screen.
The system supports a maximum of 5 Users, including
the Primary User.
9. Click Email Alert Settings to enter the Email address
of those Users you wish to be notified via email when a
triggered motion detection event occurs. The email
message will include a link to the account and will allow
them to review stored video. The system supports a
maximum of 5 Users, including the Primary User.
You may also enter the subject you would like the User
to see on the subject line of the email, as well as text in
the message body.
To activate the video motion detection feature, see
page 10.

8
1. Return to the www.videoalert.net login
screen and click the NEW ACTIVATION button
The New Activation screen will appear. En-
ter the 8 or 12 character Camera ID Code
exactly as printed on the label on the back
of the camera.
SC _ _ _ _ _ _
OR
000E8F _ _ _ _ _ _
Click Next 
2. The Dealer Branding screen will appear. En-
ter your Company Dealer Admin ID and
Password and click Next 
3. After Dealer Branding is complete, click Add
or Replace a VIP Device.
Adding or Replacing cameras on an existing account.
Once the camera has been registered and the account has been created, additional cameras, if any may
be added to the account through the following steps:

9
4. The next screen that appear will allow the
registration of the camera to the correct
account. A pull-down menu will appear,
listing all accounts assigned to the Dealer
ID entered in the branding screen.
Select the correct account from the list by
clicking it and then click Next  to
continue.
5. The following screen allows the en-
try of the camera description in the
Enter New Device Description field.
Click the pull-down menu and se-
lect Add Device to complete the
addition of the new camera to the
account.
NOTE: If replacing a VIP Device
assigned to the account, select
from the pull-down menu the device
you wish to replace.
Click Next  to continue.
6. When the activation is complete, the
log in screen will appear, with the
message “VIP Activation completed
successfully!”

10
3CONFIGURING THE ISV WLHDCAM
Once the ISV WLHDCAM(s) have been and powered up, and the account has been activated, the cameras
may be configured. The next several pages will guide you through the on-line configuration process.
Note: If the cameras are only to be used for live view-
ing and there are no plans to trigger video motion
events to the server, configuration is not required.
MOTION DETECTION (OPTIONAL)
The ISV WLHDCAM supports both PIR and pixel-
based motion detection which allows the camera to
send motion triggered video clips to the
VideoAlert.net video server upon motion in a se-
lected area.
To configure the camera for motion
detection, enter Video Motion Settings
mode my clicking the Video Motion
icon and the Video Motion Settings
screen will appear.
• The enable pixel-based motion detection, click
the ACTIVE box. To set a motion detection win-
dow, click the colored box on the right and drag
the window into the live image.
• To enable the PIR Motion Sensor, click the
“Enable Integral PIR Motion Sensor” box.
• To combine the pixel base and PIR based motion
detection technology, enable the Integral PIR
Motion Sensor and also enable the “AND” With
Pixel Based Motion Detection.
To set the pixel based motion detection boxes, simply drag the window to a specific section of the live view
screen and size it appropriately by pressing SHIFT and dragging a side of the window. Once the window is
properly positioned and sized, the sensitivity threshold can be set by dragging the corresponding threshold
slider to the left for more sensitivity and to the right for less. Use the slider control for each respective Area
box to adjust the sensitivity of the pixel based motion detection, with 0% being the highest sensitivity and
100% being the lowest.
For both PIR and pixel based motion triggering, the camera has the ability to store video recorded be-
fore the actual sensing of motion. Use the PRE and POST slider control to adjust the Pre-Capture
Length and Post-Capture Length setting, with Pre-Capture Length being the length of video captured
before the actual sensing of motion and the Post-Capture Length being the length of the video after the
sensing of motion.
When settings are complete, click the Apply/Save and then click the camera name above the live view to
exit.
Programming Motion Detection Schedules
If desired, the Motion Detection feature may be controlled by schedule, allowing the user to set a specific
time and day for motion detection and email triggering. This will prompt the system to capture video clips
and send email notifications only if motion detection is sensed during the scheduled time period.
To program schedules, go to the live viewer and click the Advanced Settings icon and the advanced
features screen will appear. Turn to page 11

11
ADVANCED SETTINGS
To enter Advanced Settings, click the tool icon
Firmware Version
The firmware version of the camera will display. If there is a new
version available, a message will display, along with a button to
upgrade to the new version.
Camera Time Zone
Use to set the time zone of the camera.
Enable Time Stamp
Enable to place a time and date stamp on the live and saved video.
Enable Text Display
Enable and enter the camera name you would like to see on the
screen.
Flip Video
Enable to invert video in cases where camera is installed upside
down.
Power Frequency
Use to adjust frequency in cases where fluorescent lighting is caus-
ing flicker.
LED Mode
Use to disable camera LED indications (Power and Network LEDs)
Event Schedule
To enable a time schedule for motion detection triggering, select
the desired day(s) in the Effective Time Frame window. Click
Start Time and End Time to select the start and end time of the
motion detection schedule. As schedules are programmed, they
will appear in the Event Schedule window.
Audio
• Enable Microphone to activate the microphone on the front of the
camera
• Enable Speaker to activate the speaker line output on the back of
the camera.
HW Trigger Input
• Select Video Clip to trigger transmission of video clip to server
upon closure of trigger input D/I.
• Select Arm/Disarm to activate arming of motion detection feature
upon closure of trigger input D/I.
Viewing of Stored Video
To view stored video clips, click on the My Videos link
and the My Videos page will appear.
For each video, a three frame thumbnail image will ap-
pear, along with a time and date stamp indicating the
time and date of the creation of the file.
The file can be deleted by clicking Delete adjacent to
the file.
The file can also be saved on the hard drive of the com-
puter being used to view the file by clicking the
download icon adjacent to the file.
Once the number of video clips stored in the account
reaches the maximum allotted size for the account,
each new file stored will result in the automatic deletion
of the oldest file.
Day/Night Mode
Controls the Infrared night vision feature of the camera
• Select Auto to automatically switch to night vision mode upon
darkness
• Day Only deactivates the night vision feature
• Night Only will permanently activate the night vision feature

12
NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants
its products to be free from manufacturing defects in
materials and workmanship for twelve months following
the date of manufacture. NAPCO will, within said period,
at its option, repair or replace any product failing to
operate correctly without charge to the original
purchaser or user.
This warranty shall not apply to any equipment, or any
part thereof, which has been repaired by others,
improperly installed, improperly used, abused, altered,
damaged, subjected to acts of God, or on which any
serial numbers have been altered, defaced or removed.
Seller will not be responsible for any dismantling or
reinstallation charges.
THERE ARE NO WARRANTIES, EXPRESS OR
IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. THERE IS
NO EXPRESS OR IMPLIED WARRANTY OF
MERCHANTABILITY OR A WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE. ADDITIONALLY,
THIS WARRANTY IS IN LIEU OF ALL OTHER
OBLIGATIONS OR LIABILITIES ON THE PART OF
NAPCO.
Any action for breach of warranty, including but not
limited to any implied warranty of merchantability, must
be brought within the six months following the end of the
warranty period.
IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE
FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, EVEN IF THE
LOSS OR DAMAGE IS CAUSED BY THE SELLER'S
OWN NEGLIGENCE OR FAULT.
In case of defect, contact the security professional who
installed and maintains your security system. In order to
exercise the warranty, the product must be returned by
the security professional, shipping costs prepaid and
insured to NAPCO. After repair or replacement, NAPCO
assumes the cost of returning products under warranty.
NAPCO shall have no obligation under this warranty, or
otherwise, if the product has been repaired by others,
improperly installed, improperly used, abused, altered,
damaged, subjected to accident, nuisance, flood, fire or
acts of God, or on which any serial numbers have been
altered, defaced or removed. NAPCO will not be
responsible for any dismantling, reassembly or
reinstallation charges.
This warranty contains the entire warranty. It is the sole
warranty and any prior agreements or representations,
whether oral or written, are either merged herein or are
expressly cancelled. NAPCO neither assumes, nor
authorizes any other person purporting to act on its
behalf to modify, to change, or to assume for it, any
other warranty or liability concerning its products.
In no event shall NAPCO be liable for an amount in
excess of NAPCO's original selling price of the product,
for any loss or damage, whether direct, indirect,
incidental, consequential, or otherwise arising out of any
failure of the product. Seller's warranty, as hereinabove
set forth, shall not be enlarged, diminished or affected by
and no obligation or liability shall arise or grow out of
Seller's rendering of technical advice or service in
connection with Buyer's order of the goods furnished
hereunder.
NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM
BE COMPLETELY TESTED WEEKLY.
Warning: Despite frequent testing, and due to, but not
limited to, any or all of the following; criminal tampering,
electrical or communications disruption, it is possible for
the system to fail to perform as expected. NAPCO does
not represent that the product/system may not be
compromised or circumvented; or that the product or
system will prevent any personal injury or property loss
by burglary, robbery, fire or otherwise; nor that the
product or system will in all cases provide adequate
warning or protection. A properly installed and
maintained alarm may only reduce risk of burglary,
robbery, fire or otherwise but it is not insurance or a
guarantee that these events will not occur.
CONSEQUENTLY, SELLER SHALL HAVE NO
LIABILITY FOR ANY PERSONAL INJURY, PROPERTY
DAMAGE, OR OTHER LOSS BASED ON A CLAIM THE
PRODUCT FAILED TO GIVE WARNING. Therefore, the
installer should in turn advise the consumer to take any
and all precautions for his or her safety including, but not
limited to, fleeing the premises and calling police or fire
department, in order to mitigate the possibilities of harm
and/or damage.
NAPCO is not an insurer of either the property or safety
of the user's family or employees, and limits its liability
for any loss or damage including incidental or
consequential damages to NAPCO's original selling
price of the product regardless of the cause of such loss
or damage.
Some states do not allow limitations on how long an
implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, or
differentiate in their treatment of limitations of liability for
ordinary or gross negligence, so the above limitations or
exclusions may not apply to you. This Warranty gives
you specific legal rights and you may also have other
rights which vary from state to state.
NAPCO LIMITED WARRANTY