NAPCO iSeeVideo ISEE-VCMPT User manual

1
NAPCO iSeeVideo
ISEE-VCMPT
Installation Guide WI1800.2 12/08
333 Bayview Avenue
Amityville, New York 11701
For Sales and Repairs, [phone]
For Technical Service, [phone]
Publicly traded on NASDAQ Symbol: NSSC
© NAPCO 2008
Designed exclusively for use with NAPCO iSeeVideo VideoAlert.net Server
COMPATIBLE
R
ISEE-VCMPT
Pan / Tilt IP Camera
Internet
VideoAlert.net
SERVER

2
Table of Contents
Features and Specifications ..............................2
System Overview...............................................3
Installation Overview..........................................4
Installing the ISEE-VCMPT................................5
Connecting to the Internet..................................6
Account Activation..............................................7
Adding Cameras to an Existing Account..........10
Configuring Motion Detection...........................12
Setting a Motion Schedule...............................13
Viewing Stored Video.......................................14
Setting up the EOP modules............................15
Creating a Secure EOP Network .....................16
Frequently Asked Questions............................17
Troubleshooting ...............................................18
NAPCO Limited Warranty................................20
NAPCO Security Systems, Inc.
333 Bayview Avenue, Amityville, New York 11701
For Sales and Repair, call toll free: [phone]
For direct line to Technical Service,
call toll free: [phone]
Internet: http://www.napcosecurity.com
Windows®, and the Windows logo are registered trademarks of Microsoft Corporation
Apple®and the Apple logo are registered trademarks of Apple Computer, Inc.
Linux®is a trademark of Linus Torvalds. The Linux penguin logo was created by Larry Ewing.
ORDERING INFORMATION
VCMPT-EOPKT1/12 One PT Camera Kit
Includes:
(1) ISEE-VCMPT, mounting bracket, 15' CAT5
cable, Power Adapter with 15' cable.
(2) ISEE-EOP MOD200, 6' CAT5 cable.
(12) months VideoAlert.net service.
VCMPT-EOP1/12 Additional PT Camera Kit
Includes:
(1) ISEE-SCHGW, mounting bracket, 15' CAT5
cable, Power Adapter with 15' cable.
(1) ISEE-EOP MOD200, 6' CAT5 cable.
(12) months VideoAlert.net service.
ISEE-VCMPT/12 Single PT Camera
Includes:
(1) ISEE-VCMPT, mounting bracket, 15' CAT5
cable, Power Adapter with 15' cable.
(12) months VideoAlert.net service.
G-BOX Internet Interface Module
Includes:
(1) G-BOX
(1) Power Adapter.
(1) 3’ CAT5 Patch Cable
G-BOX SPECIFICATIONS
Dimensions 5 5/8 x 3 3/8 x 1 1/8
(H x W x D), Inches
Input Voltage: 9VAC via 120VAC to 9VAC
Transformer (supplied)
Current: 180mA Max (all 4 LAN ports in
use)
ISEE-EOP-MOD200
SPECIFICATIONS
Dimensions 5.5 x 4.0 x 2
(H x W x D), Inches
Input Voltage: 100-240V AC, 50-60 Hz
ISEE-VCMPT Specifications
• Image Sensor CMOS, 1/4” VGA Resolution
• Lens F2.0 Fixed Focus, Effective Range: 50cm to infinity
• Compression MPEG-4/M-JPEG Dual Stream
• Resolution Support 640x480, 320x240, 160x120
• Frame Rate Up to 30 frame per second in VGA (640x480)
• Pan Range 126°(Left 63°~Right 63°)+ 57° View Angle
• Tilt Range 64°(Up 28°~down 36°)+ 57 View Angle
• Digital Zoom 4xDigital Zoom
• LAN Ethernet 10/100BaseT
• LED Indicators Power, Active, Network
• Connector Ethernet RJ-45, DC Power, Reset
• Power Adapter 5V/2A from 100/240VAC Adaptor
• Certification CE/FCC
• Dimensions (HxWxD) 146 x 96 x 78 mm (5.7” x 3.8” x 3.1”)
• Weight 318g (0.70lb.) without stand, 422g (0.93lb.) with
stand

3
Overview of the iSeeVideo VideoAlert.net System
Internet
Internet
G-BOX
(OPTIONAL)
VideoAlert.net
Server
Customer's
Broadband
Modem
ISEE-EOP-MOD200
The NAPCO iSeeVideo VideoAlert.net system allows remote video internet
monitoring of residential and light commercial properties. Its unique
subscription-based account system provides the opportunity to realize
recurring revenue from typical CCTV video installations.
The iSeeVideo ISEE-VCMPT is a digital IP camera that provides remote
viewing with Pan-Tilt control over the internet using any PC, from anywhere in
the world. Using MPEG4 compression, it provides video images with a
maximum of 640 x 480 lines of resolution that can be viewed through the
iSeeVideo VideoAlert server at up to 30 frames per second. The Camera
provides (at no additional service charge) dynamic IP support through the
NAPCO iSeeVideo DNS server - every 16 seconds the Camera checks in
with its DNS server to insure that the DHCP IP address is always kept current.
The ISEE-EOP-MOD200 is an optional Ethernet-Over-Power module that
allows the transmission of video signals over the existing power lines of a
home or business. The simple Plug-n-Play installation allows the iSeeVideo
devices to connect to the G-BOX or Customer’s router by simply connecting
the devices to their respective EOP modules and then into the electrical
outlets. The modules create a powerline network ideal for the transmission of
video signals at up to 200 megabits per second. The EOP modules are fully
capable of transmitting data across the phases of typical residential
multiphase power systems.
The G-BOX (Patented) is an optional Internet Video accessory that allows
optimum performance on cable broadband service installations by
establishing a point to point connection between the camera and the PC. The
G-BOX is designed to be placed between the broadband modem and router,
and also functions as a router for cases where the customer's PC is the only
device connected to the broadband modem. The G-BOX will also function as
a switch if devices are plugged into the LAN ports. provides 4 auto-sensing
LAN ports for connection to the ISEE-VCMPT and to the customer's PC,
router or other equipment. The G-BOX functions as both a DHCP client
and server, to fit seamlessly into all typical DHCP environments. The G-
BOX also functions as a switch in cases where additional port expansion
is required.
The NAPCO VideoAlert.net server maintains VideoAlert accounts and allows
subscribers to view their ISEE-VCMPT from any personal computer or web
enabled cell phone. It is compatible with computers running the Microsoft
Windows®, Apple®and Linux®operating systems and is also compatible with
any WAP enabled cell phone or mobile video device. The server also
automatically notifies the subscriber by email upon receipt of triggered video
events and archives them for viewing at a later time. Each subscriber account
provides 50Mb of storage, allowing the archiving of about (75) 10 second
video clips (adjustable 5 sec pre-alarm and 5 sec post-alarm). The server is
designed to allow the customer to have complete control of their account in
regard to passwords, email addresses and other personal information.

4
INSTALLING, ACTIVATING AND CONFIGURING THE ISEE-VCMPT
The installation and activation of the VideoAlert system has been designed to be "plug and play", requiring no special
training or tools and no knowledge of TCP/IP or networking for typical installations. The primary installation steps de-
picted below are covered in detail on the following pages:
1Install the ISEE-VCMPT cameras, (page 5)
2Wire The Network Connection. (page 6)
3Activate the new ISEE-VCMPT account on the VideoAlert server. (page 7)
4Configure the camera for motion detection triggering (Optional) (Page 12).
(Optional) The camera may be configured for motion detection on-line by simply going to www.VideoAlert.net,
and entering the camera security code number printed on the sticker on the bottom of the camera.
BROADBAND
MODEM
CUSTOMERS ROUTER
(OPTIONAL)
Alternate G-BOX
configuration to be
used for optimum
performance in
cable broadband
installations
CUSTOMER'S PC
FROM BROADBAND
PROVIDER
OVERVIEW OF TYPICAL ISEE-VCMPT INSTALLATION
(Power connections not shown)

5
1INSTALL AND WIRE THE ISEE-VCMPT
Installing the ISEE-VCMPT using the supplied mounting base
Descriptions of Terminals and Connections and Indicators
LAN
Connect CAT5 cable from broadband modem, network or EOP module to RJ-45 LAN terminal.
POWER
Connect to supplied 12VDC power adaptor.
MIC (Optional)
Connect a standard PC compatible microphone to the 3.5mm LINE/MIC Input for 2 way
audio operation.
SPEAK (Optional)
Connect a powered speaker to the 3.5mm LINE OUT jack for 2 way audio operation.
POWER
Lights to indicate that module power is present
ACTIVITY LED
Flashes to indicate that video device is being accessed (viewed).
NETWORK LED
Flashes to indicate an active network connection
Table top installation Wall mount installation Ceiling mount installation
ISEE-VCMPT
The ISEE-VCMPT may also be
mounted using any conventional
camera bracket with standard
0.25-20 stud.
Note: Prior to using the audio
feature, it is recommended
that the viewer/listener obtain
any required advance consent
of the occupants of the prem-
ises.

6
2WIRE THE NETWORK CONNECTION
Cable Modem Service Installation
The use of the optional G-BOX in Cable Broadband service applications is highly recommended to provide optimum
frame rate and resolution performance. Follow the installation and connection steps below:
NOTE: If no G-BOX is available, the Cable installation may be wired in same configuration as DSL Modem, below.
1 Power down Cable Modem and Router
2 Wire G-BOX in standard configuration as shown
(G-BOX WAN to Modem WAN)
3 Wait 15 minutes and power up Cable Modem.
4 Wait 1 minute and power up G-BOX, then Cus-
tomer’s Router.
5 Test local PC for Internet connectivity (open inter-
net browser and browse internet).
6 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
 Some ISP providers lock onto the MAC address of the first device after the modem. Powering down the
modem for 15 minutes will force the ISP to recognize the new MAC address of the G-BOX upon power up.
DSL Broadband Modem Installation
1 Power down DSL Modem and Router.
2 Wire as shown
3 Wait 15 minutes and power up Modem.
4 Wait 1 minute and power up VIP Devices and
then Customer’s Router.
5 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
ISP Type cannot be identified
In some commercial applications, it may not be possible to identify the type of ISP, or identify the modem or routers that may
be in front of the internet connection provided by the subscriber. In these cases, wire as shown below.
1 Connect the VIP devices directly into the network connection as shown (typically an network RJ45 jack connected to a
router) This corresponding port on the router must provide access to the internet.
2 Power up the VIP Device.
3 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
 This configuration will work for most commercial installations. If there is no Internet connectivity, there may be an enter-
prise class router and firewall between the network jack and the outside internet connection. This connection can be com-
pleted by asking the IT professional to open this port to the outside world.
NOTE: If additional ports are required, the G-BOX may be used as a switch
1 Power down all devices to be connected to the G-
BOX
2 Connect the devices to the G-BOX LAN ports as
shown.
3 Power up all devices, wait one minute, power
down and then up again to ensure proper switch
operation.
BROADBAND
CABLE
MODEM
G-BOX
WAN LAN1 LAN2 LAN3 LAN4
VIP Devices
CUSTOMER’S PC AND
OTHER DEVICES
WAN LAN1 LAN2
BROADBAND
MODEM
WAN
(INTERNET)
CUSTOMER'S
ROUTER
CUSTOMER'S
G-BOX
WAN
(INTERNET)
WAN LAN1 LAN2 LAN3 LAN4
WAN LAN1 LAN2 LAN3 LAN4
CUSTOMER’S PC AND
OTHER DEVICES
IP Devices
BROADBAND
DSL
MODEM
WAN
(INTERNET)
CUSTOMER'S
ROUTER CUSTOMER'S PC
AND OTHER DEVICES
WAN LAN1 LAN2 LAN3 LAN4
IP Devices
NETWORK
CONNECTION
IP Devices

7
NEW ACTIVATION
1. To activate your new Video account, simply type the fol-
lowing Internet address in your Web browser:
https://www.videoalert.net/
...and the following webpage appears:
Click the NEW ACTIVATION button
The New Activation screen will appear. Enter the 8
character Security Code printed on the label on the
bottom of the camera.
S C _ _ _ _ _ _
Click Next 
2. The Dealer Branding screen will appear. Enter your
Company Dealer Admin ID and Password and click
Next 
When Dealer Branding is successful, a screen offering the
following options will appear:
Create Subscriber Account Now
Click to create a new Subscriber account with this camera
and enter the Subscriber details (see below).
ADD or REPLACE a VIP Device
To add or replace a camera to the account click here. See
Adding additional cameras to an existing account for more
details.
Brand Another VIP Device
If there are multiple cameras to be installed, click here to
brand these devices.
Go to Login Page
Click here to go directly into your camera log-in screen.
For a single camera system, click CREATE Subscriber Account
3ACTIVATE THE VideoAlert.net ACCOUNT
Once the ISEE-VCMPT and G-BOX have been completely wired and powered up, the VideoAlert.net
account is ready to be activated. These activation steps, include the branding of the camera to your
Company's personalized VideoAlert.net web page, registration of the camera and the adding of Users
to the account.
ISEE-VCMPT
Security Code S C _ _ _ _ _ _

8
3. Create Subscriber Account Now
Click to bring up the Subscriber Details screen, where
the basic account information is entered.
Enter your name, address, telephone number and other
information in the appropriate fields as shown in the im-
age at right.
The User ID and Password entered at this step will be-
come the Master User of the account and will be the
only User to have administrative privileges (the ability to
program Advanced Settings and add Users to the ac-
count).
NOTE: All field descriptions marked with an asterisk (*)
must be completed.
! IMPORTANT - Change your Password
Click Next 
4. Confirmation
The "Confirmation" section verifies all information en-
tered above.
Be sure to check the accuracy of the information dis-
played, and if changes are required, click the Prev but-
ton to edit any previously entered information.
When you are sure the information displayed is correct,
click the Update button to complete your new account
activation procedure.
If you forgot your password, click the "Forgot Your
Password?" link on the Subscriber Login screen and
an email with your password will be sent to the email
address listed.
5. Login Screen
The iSeeVideo login screen will appear. Test the ac-
count by logging in with the new User ID and Password.
6. Welcome screen
If login is successful, the Welcome screen will appear.
This is the User's "Home" screen, and will allow them to
manage their account, view cameras and stored video.

9
7. My Account
Click My Account to view account information. From
this screen, you can update your account informa-
tion (My Information), and add Users to the account.
To add a new User to the account, click
Add a New User.
8. Adding additional Users. To add User to the ac-
count, click Add a New User and the User Details
screen opens, allowing you to add new users in the
fields shown. Note: All fields are required.
Enable (check) Authorize Live Video Review if to
allow the user to view live video sat any time.
By default, Auto-detect "Best Video Viewer..."
should always be enabled.
Click Update to add the new user and return to the
previous screen, or click Prev to cancel and return
to the previous screen.
The system supports a maximum of 5 Users, includ-
ing the Primary User.
9. Click Email Alert Settings to enter the Email ad-
dress of those Users you wish to be notified via
email when a triggered motion detection event oc-
curs. The email message will include a link to the
account and will allow them to review stored video.
The system supports a maximum of 5 Users, includ-
ing the Primary User.
You may also enter the subject you would like the
User to see on the subject line of the email, as well
as text in the message body.
To activate the video motion detection feature, see
page 13.

10
1. Return to the www.videoalert.net login screen
and click the NEW ACTIVATION button.
The New Activation screen will appear. Enter the
8 character Security Code printed on the label on
the back of the camera to be added.
S C _ _ _ _ _ _
Click Next 
2. The Dealer Branding screen will appear. Enter
your Company Dealer Admin ID and Password
and click Next 
3. After Dealer Branding is complete, click Add or
Replace a VIP Device.
Adding or Replacing a camera on an existing account.
Once the camera has been registered and the account has been created, additional cameras, if any may
be added to the account through the following steps:

11
4. The next screen that appear will allow the regis-
tration of the camera to the correct account. A
pull-down menu will appear, listing all accounts
assigned to the Dealer ID entered in the branding
screen.
Select the correct account from the list by clicking
it and then click Next to continue.
5. The following screen allows the entry of the
camera description in the Enter New Device De-
scription field.
Click the pull-down menu and select Add De-
vice to complete the addition of the new camera
to the account.
NOTE: If replacing a VIP Device assigned to
the account, select from the pull-down menu the
device you wish to replace.
Click Next to continue.
6. When the activation is complete, the log in screen
will appear, with the message "VIP Activation
completed successfully!"

12
CONFIGURATION
1. To configure the new ISEE-VCMPT, simply
enter the following Internet address in the
Web browser:
http://www.VideoAlert.net
...and the following webpage appears:
Log in to your account, type your
Username and Password.
4Configuring the ISEE-VCMPT for Motion Detection (Optional)
Once the ISEE-VCMPT and G-BOX have been completely wired and powered up, and the account has
been activated, the ISEE-VCMPT may be configured. The next several pages will guide you through the
on-line configuration process.
Note: If the ISEE-VCMPT is only to be used for live viewing and there are no plans to trigger video mo-
tion events to the VideoAlert.net server, configuration is not required.
2. Click on My Cameras and a Live image from the ISEE-VCMPT appears.
Click on the camera’s
Pan/Tilt joystick to
control the camera’s
position. To return to
“home” position, click
on center.
Click on auto-pan con-
trol to prompt the cam-
era to automatically
fully pan from the left
to the right.
To initiate the re-
cording of a video clip
while the ISEE-
SCHGW camera is
being viewed, simply
clip the Video On De-
mand button. A 10
second video clip will
be recorded and
stored in My Videos

13
ADVANCED FEATURES (OPTIONAL)
The ISEE-VCMPT supports pixel-based motion
detection which allows the camera to send motion
triggered video clips to the VideoAlert.net video
server upon motion in a selected area.
To configure the camera for motion
detection, enter Video Motion Set-
tings mode my clicking the Video
Motion icon and the screen Video
Motion Settings screen will appear.
Click the Active box to enable pixel-based motion
detection. To set a motion detection window, click
the colored box on the right and drag the window
into the live image.
Simply drag the window to a specific section of the live view screen and size it appropriately by pressing
SHIFT and dragging and dragging a side of the window. Once the window is properly positioned and
sized, the sensitivity threshold can be set by dragging the corresponding threshold slider to the left for less
sensitivity and to the right for more.
The camera has the ability to store video recorded before the actual sensing of motion. Use the PRE
and POST slider control to adjust the Pre-Capture Length and Post-Capture Length setting, with Pre-
Capture Length being the length of video captured before the actual sensing of motion and the Post-
Capture Length being the length of the video after the sensing of motion.
Use the slider control for each respective Area box to adjust the sensitivity of the pixel based motion detec-
tion, with 100% being the highest sensitivity and 0% being the lowest.
When settings are complete, click the Apply/Save and then click the camera name above the live view to
exit.
 Motion detection analyzes the video and detects changes in the pixel properties. It is important that the
detection windows enabled be limited to only areas of anticipated activity. If using motion detection out-
doors, changes in pixels may be caused by blowing tree branches, shrubs, sun / shade changes caused
by changing cloud cover, etc. To avoid nuisance triggers, exclude these areas of concern from the en-
abled detection area.
 If motion detection is enabled and the field of view has been changed from the home position using the
pan/tilt controls, the camera will automatically return to the home position after the viewing session has
been terminated. If motion detection is NOT enabled, field of view will remain in the last set position.
Programming Motion Detection Schedules
If desired, the Motion Detection feature may be controlled by schedule, allowing the user to set a specific
time and day for motion detection and email triggering. This will prompt the system to capture video clips
and send email notifications only if motion detection is sensed during the scheduled time period.
To program schedules, go to the live viewer and click the Advanced Settings icon and
the advanced features screen will appear

14
Camera Time & Date
Use drop down menu to set the time zone of the camera.
The time and date is automatically set by the NTP
server.
Enable Time Stamp
To enable a time and date stamp on the live and saved
images, click the check box next to Enable Time Stamp.
Enable Text Display
To display a Camera Name, click the check box next to
Enable Text Display and enter in the name you would like
to see on the screen.
Event Schedule
To enable a time schedule for motion detection trigger-
ing, select the desired day(s) in the Effective Time
Frame window. Click Start Time and End Time to se-
lect the start and end time of the motion detection
schedule.
As schedules are programmed, they will appear in the
Event Schedule window.
Audio Enable Microphone
Enable Speaker
To enable audio operation, click the appropriate box.
Note: external microphone and speaker optional.
Note: Prior to using the audio feature, it is recommended
that the viewer/listener obtain any required advance con-
sent of the occupants of the premises.
When done, click Save to save changes.
Viewing of Stored Video
To view stored video clips, click on the My Videos link
and the My Videos page will appear.
For each video, a thumbnail image will appear, along
with a time and date stamp indicating the time and date
of the creation of the file.
The file can be deleted by clicking Delete adjacent to the
file.
The file can also be saved on the hard drive of the com-
puter being used to view the file by clicking Download
adjacent to the file.
Once the number of video clips stored in the account
reaches the maximum allotted size for the account, each
new file stored will result in the automatic deletion of the
oldest file.

15
SETTING UP THE EOP MODULES
Setup
1 Connect the CAT5 cable from an EOP module to the camera and plug into AC wall socket.
2 Connect the CAT5 cable from an EOP module to the G-BOX and plug into AC wall socket.
3 Wait a minute for startup to be completed, and then check the LEDs
• The Power LED should be ON.
• The PLC Link LED will be ON if the other EOP modules are detected,
otherwise it will be OFF.
• The Ethernet LED should be ON.
Controls and Indicators
Security Button
Press the Security Button to activate the AES encryption and create a secure network.
Please refer to Creating a secure EOP network section for more details.
LAN Port
Connect the device to the EOP module using provided RJ45 terminated CAT5 cable.
Reset Button
Press and hold the Reset Button to clear all data and restore settings to the factory default
values.
LED COLOR STATE STATUS
Power Off No power
Blue On Normal operation
PLC link
Blue On EOP network active - at least one other device detected
Blue Flashing Data receive rate greater than 80Mbps
Pink Flashing Data receive rate between 50 Mbps and 80Mbps
Red Flashing Data receive rate less than 50 Mbps
Off EOP network not available - no other devices detected
Ethernet Off No Ethernet connection detected
Blue On Ethernet connection is active
Blue Flashing Data is being transmitted or received via the Ethernet Port
The ISEE-EOP MOD200 has three LED indicators that display the EOP status.
SECURITY
BUTTON LAN
PORT
RESET
BUTTON
Note: If AC power-strips
are required due to un-
available AC outlets, non
surge protected or noise
filtered power-strips must
be used. Many AC power-
strips utilize internal surge
protection that may pre-
vent the EOP modules
from operating.
EOP module must
be plugged directly
into wall outlet

16
Creating a secure EOP network (optional)
The EOP modules are designed for plug and play installation - once two or more modules are plugged in
they will begin communicating as indicated by the flashing PLC Link LED. However, this network is not yet
secure. The following steps must be followed in order to activate the AES encryption and ensure that a se-
cure network has been created.
Creating a secure network between two EOP modules
Indicator
1Hold-down the SECURITY button on one EOP
module for 3 seconds EOP Power LED flashes
2Hold-down the SECURITY button on other
EOP module for 3 seconds EOP Power LED flashes
3After a few seconds, the Power and PLC link LED's
should be on. The configuration is successful.
Action
Adding a new EOP module to an existing secure network
Indicator
1 Hold-down the SECURITY button on one of the
EOP modules in secure network for 3 seconds EOP Power LED flashes
2 Hold-down the SECURITY button on EOP mod-
ule to be added to network for 3 seconds EOP Power LED flashes
3 After a few seconds, the Power and PLC link LED's
should be on. The configuration is successful.
Action
SECURITY
BROADBAND
MODEM
G-BOX PRESS PRESS
SECURITY
BROADBAND
MODEM
G-BOX PRESS PRESS

17
NAPCO iSeeVideo Frequently Asked Questions
1. Do I have to install any special software in order to view live video on a Mobile phone or PDA?
iSeeVideo VideoAlert.net has built-in support for WML and HTML on mobile devices. Any "data" enabled wireless de-
vice with a web browser is automatically re-directed to the proper login page. Most PDA's (i.e. Blackberry) require that
JavaScript and Image display be enabled. (Many times already available as a default setting)
No additional software or applets are needed.
2. What separates the iSeeVideo ISEE-VCMPT from other systems on the market?
The ISEE-VCMPT is far and away the easiest to install, easiest to use and the most cost effective product of its kind
in the marketplace today. It allows the installation company to economically provide high–end internet video in a
residential or light commercial setting and realize recurring video from their own secure, branded web site.
3. How does the pixel based video motion detection work?
The video motion detector provides 4 user programmable motion detection zones, which allow specific areas to be
selected for motion detection. It also has an adjustable sensitivity setting per motion zone and a programmable
global arming schedule.
4. What does this G-BOX actually do?
The NAPCO G-BOX (Patented, is an optional Internet Video accessory that allows optimum performance on cable
broadband service installations by establishing a point to point connection between the video camera and the PC.
The G-BOX, designed to be placed between the cable broadband modem and router, segments the network, auto-
matically detects and properly forwards the data intended for the ISEE-VCMPTor to the customer's computer/router,
as required.
5. Can the ISEE-VCMPT be set up as an off-premises Digital Video Recorder to record full time video?
No, the system is not set up for full time recording. It is designed to send 10 second video clips to the iSeeVideo
VideoAlert.net server that are the result of triggered events that are transmitted by an event such as an alarm, the
opening of a protected door, disarming of the system, etc.
6. I have a wireless router connected to my broadband modem. How can I keep my network settings after the G-
BOX is installed?
Upon installation, the G-BOX becomes your primary router. You can connect any PC or other device to an unused G-
BOX port (including your wireless router or VoIP adapter).
7. Do I still need a router to share my Internet connection after the ISEE-VCMPT and G-BOX are installed?
You can connect your PC or other network device to any open port on the G-BOX. You do not need to use another
router unless you have a wireless router or need additional LAN port connections.
8. Is it necessary to keep the customers PC turned on all the time in order to view the video?
No, there is no need for a PC at the site at all; all that is required is an internet connection.
9. Can I view stored video clips on a cell phone?
Stored video clips can only be viewed on a personal computer. A cell phone can be used to view live video frames.
10. My PC is connected to the modem via a USB connection. How do I connect the G-BOX to the modem?
Modems that have a USB connection typically have an RJ-45 port, but typically only one of them is allowed to be used
and grant Internet connectivity.
First connect the G-BOX to the RJ-45 socket on the modem. Connect the PC to the G-BOX using a USB to Ethernet
adapter (if the PC does not have an RJ-45 network connection) and power cycle the modem, G-BOX and PC.
11. Where are the disks, programs or software?
No software is provided, all the required applications are web enabled via www.VideoAlert.net. Internet Explorer with
ActiveX enabled (default security settings) is required to access the full featured Live Viewer.
12. Does the ISEE-VCMPT support Pre and Post Alarm?
The ISEE-VCMPT transmits a 10 second video clip to the server upon trigger, with a pre-alarm (before trigger) and
post-alarm (after trigger) periods that are programmable from 1 to 10 seconds.
13. What is the exact sequence of events that occur upon a trigger?
1. Video motion is detected or an open occurs on the trigger input of the device ISEE-SCHGW.
2. The device freezes the pre-alarm buffered video frames.
3. A connection to the ISeeVideo VideoAlert server (VideoAlert.net) is established.
4. The device sends a 10 video clip the server that includes the pre-alarm video.

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5. An email is sent to the subscriber, notifying them that a "video alert" event has occurred.
Note: The email recipients can be selected or de selected from the list of users by the subscriber.
6. The customer clicks the a link in the email message to view the video clip. If the customer would also like to view
live video, they can simply click on the Live Viewer link.
14. Do I have to install any special software on the customer's computer or cell phone so they can view video?
No, the customer can view their video through any computer running a Windows, MAC OS (Apple) or Linux-based op-
erating system using a standard web browser. They can also view video on any cell phone that has a built-in web
browser, without the need to install any special applications.
15. What is required at the premises in order the install as ISEE-SCHGW?
The premises must have a broadband internet service, preferably an always-on service, such as DSL or cable modem
with an active internet account.
16. How does the customer view archived video?
The customer can access their account from a PC at any time to view archived video. Simply go to www.VideoAlert.net,
enter the User ID and Password to view thumbnail previews of video clips along with the by time and date created. To
view any stored video, just click it. The customer also has the option of deleting each video clip, or downloading it to
their local hard drive.
17. Does the ISEE-VCMPT require a Static IP Addresses?
The ISEE-VCMPT does not require a static IP address. It is designed to operate on a DHCP enabled network. When
the system senses that the DHCP IP address have changed, the ISEE-VCMPT reports to a network of Dynamic Do-
main Name Servers (DDNS) and identifies itself by a unique ID to the server to update the IP address.
Static IP Address - An IP address whose value does not change.
DHCP - Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a net-
work. With dynamic addressing, a device can have a different IP address every time it connects to the net-
work. DHCP also supports a mix of static and dynamic IP addresses.
DDNS – Dynamic Domain Name Server system. An Internet service that translates domain names into IP addresses.
Because domain names are alphanumeric, they are easier to remember. The Internet however, is really
based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the
name into the corresponding IP address.
18. Can an ISEE-VCMPT be registered to another user in cases where the User cancels or moves?
Yes – the Dealer has complete control over the account – The Dealer can terminate one user and re-program the
ISEE-VCMPT to a new user.
NAPCO iSeeVideo Troubleshooting
19. I have Cable Internet service. When I install the G-BOX, I lose my Internet connection.
Typically, cable modems lock themselves to the MAC address of the router or PC that is connected to them. To unlock
the modem and allow a new device to access the Internet, you typically need to reset the cable modem. To reset the
modem, you must power it down for 15 minutes (depending on the ISP/Modem). After this, power up the G-BOX and
then the camera to allow the complete system to reinitialize.
20. What is the G-BOX DHCP default range of IP addresses?
The G-BOX is factory programmed to serve IP addresses in the range of 192.168.8.201, to 192.168.8.216.

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NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants
its products to be free from manufacturing defects in
materials and workmanship for twelve months following
the date of manufacture. NAPCO will, within said period,
at its option, repair or replace any product failing to
operate correctly without charge to the original
purchaser or user.
This warranty shall not apply to any equipment, or any
part thereof, which has been repaired by others,
improperly installed, improperly used, abused, altered,
damaged, subjected to acts of God, or on which any
serial numbers have been altered, defaced or removed.
Seller will not be responsible for any dismantling or
reinstallation charges.
THERE ARE NO WARRANTIES, EXPRESS OR
IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. THERE IS
NO EXPRESS OR IMPLIED WARRANTY OF
MERCHANTABILITY OR A WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE. ADDITIONALLY,
THIS WARRANTY IS IN LIEU OF ALL OTHER
OBLIGATIONS OR LIABILITIES ON THE PART OF
NAPCO.
Any action for breach of warranty, including but not
limited to any implied warranty of merchantability, must
be brought within the six months following the end of the
warranty period.
IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE
FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, EVEN IF THE
LOSS OR DAMAGE IS CAUSED BY THE SELLER'S
OWN NEGLIGENCE OR FAULT.
In case of defect, contact the security professional who
installed and maintains your security system. In order to
exercise the warranty, the product must be returned by
the security professional, shipping costs prepaid and
insured to NAPCO. After repair or replacement, NAPCO
assumes the cost of returning products under warranty.
NAPCO shall have no obligation under this warranty, or
otherwise, if the product has been repaired by others,
improperly installed, improperly used, abused, altered,
damaged, subjected to accident, nuisance, flood, fire or
acts of God, or on which any serial numbers have been
altered, defaced or removed. NAPCO will not be
responsible for any dismantling, reassembly or
reinstallation charges.
This warranty contains the entire warranty. It is the sole
warranty and any prior agreements or representations,
whether oral or written, are either merged herein or are
expressly cancelled. NAPCO neither assumes, nor
authorizes any other person purporting to act on its
behalf to modify, to change, or to assume for it, any
other warranty or liability concerning its products.
In no event shall NAPCO be liable for an amount in
excess of NAPCO's original selling price of the product,
for any loss or damage, whether direct, indirect,
incidental, consequential, or otherwise arising out of any
failure of the product. Seller's warranty, as hereinabove
set forth, shall not be enlarged, diminished or affected by
and no obligation or liability shall arise or grow out of
Seller's rendering of technical advice or service in
connection with Buyer's order of the goods furnished
hereunder.
NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM
BE COMPLETELY TESTED WEEKLY.
Warning: Despite frequent testing, and due to, but not
limited to, any or all of the following; criminal tampering,
electrical or communications disruption, it is possible for
the system to fail to perform as expected. NAPCO does
not represent that the product/system may not be
compromised or circumvented; or that the product or
system will prevent any personal injury or property loss
by burglary, robbery, fire or otherwise; nor that the
product or system will in all cases provide adequate
warning or protection. A properly installed and
maintained alarm may only reduce risk of burglary,
robbery, fire or otherwise but it is not insurance or a
guarantee that these events will not occur.
CONSEQUENTLY, SELLER SHALL HAVE NO
LIABILITY FOR ANY PERSONAL INJURY, PROPERTY
DAMAGE, OR OTHER LOSS BASED ON A CLAIM THE
PRODUCT FAILED TO GIVE WARNING. Therefore, the
installer should in turn advise the consumer to take any
and all precautions for his or her safety including, but not
limited to, fleeing the premises and calling police or fire
department, in order to mitigate the possibilities of harm
and/or damage.
NAPCO is not an insurer of either the property or safety
of the user's family or employees, and limits its liability
for any loss or damage including incidental or
consequential damages to NAPCO's original selling
price of the product regardless of the cause of such loss
or damage.
Some states do not allow limitations on how long an
implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, or
differentiate in their treatment of limitations of liability for
ordinary or gross negligence, so the above limitations or
exclusions may not apply to you. This Warranty gives
you specific legal rights and you may also have other
rights which vary from state to state.
NAPCO LIMITED WARRANTY