Napoleon NEFL42SB-LOWC User manual

FRENCH PG. 23
W415-4067 / A / 04.26.22
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
Wallmount Electric Appliance
This appliance has a remote that requires button
batteries that are hazardous to young children.
NEFL42SB-LOWC Illustrated Without Optional Feet
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 NO. 46 / UL 2021 + UL 1278
NEFL42SB-LOWC

W415-4067 / A / 04.26.22
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safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualified service person. Do not strike
or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
!WARNING
Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).
note:
This appliance is NOT suitable for installation in a bathroom.

EN
W415-4067 / A / 04.26.22 3
safety information
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a TV or other electronic components.
!WARNING

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table of contents
1.0 general information 5
1.1 dimensions 5
1.2 rating plate information 6
1.3 listing approvals 6
1.4 general instructions 7
1.5 unpacking and testing the appliance 8
1.6 hardware list 8
2.0 appliance placement 9
2.1 grounding appliance 9
3.0 installation 10
3.1 minimum clearance to combustibles 10
3.2 installing the appliance 11
3.2.1 wall mount installation 11
3.2.2 metal feet installation 12
4.0 electrical information 13
4.1 wiring diagram 13
5.0 finishing 14
5.1 front surround removal / installation 14
5.2 crystal media installation 14
6.0 maintenance 15
6.1 cleaning 15
7.0 operating instructions 16
7.1 operating control panel and remote control 16
7.2 remote battery installation 17
8.0 replacement parts 18
8.1 overview 19
9.0 troubleshooting 20
10.0 warranty 21
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
W415-4067 / A / 04.26.22 5
general information
1.0 general information
1.1 dimensions
42” (1067mm)
32” (814mm)
20”
(508mm)
22”
(558mm)
34 3/8” (872mm)
17 3/4”
(451mm)
1 1/8” (28mm)
4 1/2” (112mm) 4 1/2” (117mm)
10” (255mm)
8 1/4”
(208mm)
5”
(127mm)
5”
(127mm)
FRONT VIEW SIDE VIEW
TOP VIEW

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general information
W385-2569
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 & UL 1278 /
HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 UL 2021 & UL 1278
ELECTRIC FIREPLACE. SUITABLE FOR
BEDROOM AND BED-SITTING ROOM
INSTALLATION.
VOLTAGE: 120VAC TENSION: 120VAC
FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1500W PUISSANCE: 1500W
DATE CODE: XXXXX CODE DE DATE:
DESIGNED IN NORTH AMERICA
.DTLLEETSFLOWYB
ANIHCNIEDAM FABRIQUÉ EN CHINE
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SÉRIE: NEFL42SB
MODEL
BEF-42WM01 (NEFL42SB-LOWC)
MASTER CONTRACT:
253158 CONTRAT-CADRE:
253158
DÉSIGNÉ AMÉRIQUE DU NORD
PAR WOLF STEEL LTD.
FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR
INSTALLATION DANS UNE CHAMBRE À
COUCHER, UNE SALLE DE BAIN ET UN STUDIO.
BEF-42WM01 (CEFL42SB-LOWC)
1.2 rating plate information
The below illustration is for reference only. Refer to the appliance rating plate for accurate information.
The rating plate must remain with the appliance at all times. It must not be removed.
note:
SAMPLE
V
OV
L
T
AGE:AGE:
TT
1
20120
VV
ACAC
VV
V
TENSION:TENSIO
120
FRE
Q
UEN
CFREQUEN
YY
::
YY
Y
60H
z
60H
FRÉQUFRÉQ
P
O
WER:
POWER
1500W500
DD
A
TE CODE:CODE
A
DESIGNED IN NDESIGNE
MP
MP
P
P
MO
MO
DD
E
L
L
2WM01 (NEFL42SB-LOWC)(NEFL42SB-LOWC)
T
:
T
253158253158
C
ONTR
CONTR
A
TT
A
-CADRE:-CADRE:
TT
T
253158253158
M
OMOLO
MOLO
ANS UNE CHAMBS UNE CHAMB
CHER, UNE SALLE DE BAIN ETHER, UNE SALLE DE BAIN E
P
BEF-42WM0F-42WM
1.3 listing approvals
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact your
local dealer.
Model Number NEFL42SB-LOWC
Description Wall-mount appliance with optional metal feet
Voltage 120V AC
Watts Max 1500W
Amps Dedicated 15 AMP Grounded Circuit
Appliance Width 42” (1067mm)
Appliance Height 22” (558mm)
Appliance Depth 4 1/2” (117mm)
This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of
local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian
Electric Code, CSA C22.1 in Canada
note:

EN
W415-4067 / A / 04.26.22 7
general information
1.4 general instructions
!WARNING
• Read these instructions completely before beginning installation. Failure to follow them could cause an
appliance malfunction resulting in serious injury and/or property damage.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where gasoline,
paint, or flammable liquids are present.
• This electric appliance is tested and listed for use only with the optional accessories listed in these
instructions. Use of optional accessories not specifically tested for this electric appliance could void the
warranty and/or result in a safety hazard.
• Do not open. Risk of electric shock. No user-serviceable parts inside.
• Do not use damaged electrical cords.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• To prevent electric shock, match the wide blade of plug to wide slot of receptacle and fully insert.
As with most electronic devices, your new electric appliance has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
appliance to reach room temperature before turning it on.
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
• Use with a CSA or UL certified surge protector.
• Do not route the power cord directly underneath the appliance.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed accordin
g
to these instructions.

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general information
1.6 hardware list
Ref. Description Quantity
A Flat head screw 6
B Drywall anchor 6
C Metal feet 2
D Crystals (bag) 1
E Remote control 1
Only hardware supplied with the appliance will be illustrated.
note:
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,
remove all packaging material and test to make sure the appliance operates properly by plugging the power
supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.
1.5 unpacking and testing the appliance
A
C
B
D
E

EN
W415-4067 / A / 04.26.22 9
2.0 appliance placement
2.1 grounding appliance
Grounding Methods
Metal Screw
(A)
Not allowed in Canada
Grounding Means
Adapter
Grounding Pin
Cover of
grounded
outlet box (C)
(B)
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is availabl
e
for connecting three-blade grounding type plugs to two-slot receptacles, as shown in (B).
The green grounding plug extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
!WARNING
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, and curtains at least 36" from the front of the appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves, safety glasses, and safety footwear for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and a fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.)
The appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT permitted.
note:

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3.0 installation
Your NEFL42SB-LOWC can be wall-mounted or installed with optional metal feet. Select a suitable location that is
not susceptible to moisture and is away from drapes, furniture and high traffic areas.
3.1 minimum clearance to combustibles
REAR VIEW
12"
(305mm)
6"
(152mm)
2"
(51mm)
6"
(152mm)
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
• When using paint or lacquer to finish a mantel, the paint or lacquer must be heat resistant to prevent
discoloration.
!WARNING
Measurements are taken from the glass front.
Bottom 2” (51mm)
Sides 6” (152mm)
Back 0”
Top 39” (1000mm) to ceiling
39” (1000mm) to mantel
The power switch is located on the top left hand side of the appliance. Ensure to maintain access to this switch
at all times.
Follow all national and local electrical codes.
note:
note:
Floor
Side View (Wall Mount)
Mantel
39”
(1000mm)
39”
(1000mm)