Napoleon PHANTOM Series User manual

W415-1838 / B / 06.01.20
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A) ENGLISH
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CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
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ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
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LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
PHANTOM™ SERIES
(NEFL50FH-MT-EU ILLUSTRATED)
NEFL42FH-MT-EU / NEFL50FH-MT-EU / NEFL60FH-MT-EU
The remote control for this appliance
uses two ‘AAA’ batteries. They are not
included.
note:
Wolf Steel Europe B.V.
De Riemsdijk 22, 4004 LC Tiel, The Netherlands

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EN
2
safety information
• If equipped with a heater, this appliance can be hot when operated and can
cause sever burned if contacted.
• Do not operate appliance before reading and understanding operating instructions.
Failure to operate appliance according to operating instructions could cause fire or
injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in
areas where a gas line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating
the appliance.
• It is imperative that the control compartments, circulating blower and its passageway
in the appliance are kept clean. The appliance should be inspected before use and at
least annually by a qualified service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material, etc. The appliance area must be
kept clear and free from combustible materials, gasoline and other flammable vapors
and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system
which has been under water.
• Do not operate the appliance with the glass front removed, cracked or broken.
Replacement of the glass should be d by a licensed or qualified service person.
• Do not strike or slam shut the appliance glass front.
• Keep the packaging material out of reach of children and dispose of the material in a
safe manner. As with all plastic bags, these are not toys and should be kept away from
children and infants.
• Servicing should be done only while the appliance is disconnected from the power
supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance
malfunctions, has been dropped or damaged in any manner. Return appliance to
authorized service facility for examination, electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the
like. Arrange cord away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage the appliance.
!WARNING

EN
W415-1838 / B / 06.01.20 3
safety information
• The heater must not be located immediately below a socket-outlet
• This appliance can be used by children aged from 8 years and above, and persons with
reduced physical sensory, mental capabilities, or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use
on soft surfaces, like a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord
or re locatable power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in
these instructions. Use of optional accessories not specifically tested for this appliance
could void the warranty and/or result in a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed
to cool before servicing. To disconnect power to the appliance, turn controls to off, then
remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the
appliance. Toddlers, young children and others may be susceptible to accidental contact
burns. A physical barrier is recommended if there are at risk individuals in the house. To
restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers,
young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture
and draperies.
• Ensure adequate safety measures have been incorporated to protect infants/toddlers from
touching hot surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended
period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to
protect children from hot surfaces. These screens and guards must be fastened to the
floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves
above the appliance. Elevated temperatures on the wall or in the air above the appliance
can cause melting, discoloration or damage to decorations, a T.V. or other electronic
components.
!WARNING
!
WARNING:
This product can expose you to chemicals including lead and lead
compounds, which are known to the State of California to cause cancer, and chemicals includ-
ing BBP and DEHP, which are known to the State of California to cause birth defects or other
reproductive harm. For more information, go to www.P65Warnings.ca.gov.

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table of contents
1.0 general information 5
1.1 dimensions 5
1.2 product information 5
1.3 general instructions 6
1.4 unpacking and testing appliance 6
1.5 hardware list 7
1.6 rating plate information 8
1.7 locating appliance 8
2.0 installation 9
2.1 minimum clearance to combustibles 9
2.2 minimum mantel clearances 10
2.3 framing 11
2.4 installing the appliance 12
2.5 recessing the appliance into the wall 13
2.6 installing the appliance into a mantel 14
2.7 rubber feet installation 15
2.8 hard wiring installation 16
3.0 finishing 17
3.1 front mesh trim installation 17
3.2 mesh trim front removal 18
3.3 crystal ember installation 18
4.0 operating instructions 19
4.1 main power button 19
4.2 operating touch display panel 19
4.3 operating remote control 20
4.3.1 set current day and time 21
4.3.2 set ON/OFF time and temperature on a weekly cycle 21
4.3.3 open window warning 21
5.0 maintenance 22
5.1 remote battery installation 22
6.0 wiring diagram 23
7.0 replacement parts 24
8.0 troubleshooting 26
9.0 warranty 27
Changes, other than editorial, are denoted by a vertical line in the margin.
note:

EN
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model designation
1.0 general information
1.1 dimensions
1.2 product information
This appliance has been tested in accordance with the GS Standards for fixed and location-dedicated electric
room appliances in Europe. If you need assistance during installation, please contact your local dealer.
Description Electric Appliance
Type
3 Way Mounting Appliance
Wall-Mount, Recess into Wall, and
Assemble with Mantel
Voltage 220-240V AC
Watts MAX 1750-2000W
Model No. Net Weight Gross Weight
NEFL42FH-MT-EU 44.3 lbs (20.1kg) 60.2 lbs (27.3kg)
NEFL50FH-MT-EU 47.2 lbs (21.4kg) 63.4 lbs (28.7kg)
NEFL60FH-MT-EU 53 lbs (24.1kg) 73.4 lbs (33.3kg)
Dimensions
ABCDEFG
NEFL42FH-MT-EU 42"
(1067mm)
21 5/8"
(550mm)
5 1/3"
(136mm)
20 1/2"
(520mm)
37 1/2"
(951mm)
12"
(304mm)
32 8/16"
(827mm)
NEFL50FH-MT-EU 50"
(1270mm)
45 7/16"
(1154mm)
40 1/2"
(1030mm)
NEFL60FH-MT-EU 60"
(1524mm)
55 5/16"
(1405mm)
50 5/8"
(1287mm)
A
B
G
F
E
D
C
FRONT VIEW SIDE VIEW
TOP VIEW

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general information
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
• Use with a CSA or UL certified surge protector.
• Do not route the power cord directly underneath the appliance.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
1.3 general instructions
As with most electronic devices, your new electric appliance has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
appliance to reach room temperature before turning it on.
1.4 unpacking and testing appliance
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 220-240 volt, minimum 10 amp
grounded outlet.
CE- or GS-certified surge protector.

EN
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general information
1.5 hardware list
EFGH
IJ
D
AC
B
Ref. Description Quantity
NEFL42FH-MT-EU NEFL50FH-MT-EU NEFL60FH-MT-EU
A Wood Screws 6 12
B Drywall Anchors 6 12
C Metal Screws 8
D Cover Plate 1
E Strain Relief 1
F Metal Bracket 4
G Cord Corner 2
H Cord Corner 2
I Rubber Foot 4 6
J Wire Connector 3

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general information
The rating plate must remain with the appliance at all times. It must not be removed.
note:
1.6 rating plate information
This illustration is for reference only. Refer to the rating plate on the appliance for accurate
information.
1.7 locating appliance
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” (91.44cm) from the
front of the appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and fire could result.
• Do not expose the electric appliance to the elements (i.e. rain, snow, etc.)
!WARNING
W385-2178 / C
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM
AND BED-SITTING ROOM INSTALLATION. SUITABLE
FOR MOBILE HOME INSTALLATION.
VOLTAGE: 220-240 VAC
FREQUENCY: 50Hz
POWER: 1750-2000W
DATE CODE: XXXXX
Wolf Steel Ltd.
24 Napoleon Road,
Barrie, ON, L4M 0G8 Canada DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA
Wolf Steel Europe BV
De Riemsdijk 22, 4004 LC Tiel,
The Netherlands
Manufacturer: Importer:
SERIAL NUMBER: NEFL
MODELS
NEFL32FH-MT-EU
NEFL42FH-MT-EU
NEFL50FH-MT-EU
NEFL60FH-MT-EU
NEFL72FH-MT-EU
NEFL100FH-MT-EU
NEFL32FH-EU
NEFL42FH-EU
NEFL50FH-EU
NEFL60FH-EU
NEFL72FH-EU
NEFL100FH-EU
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EN
W415-1838 / B / 06.01.20 9
installation
2.0 installation
Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not
susceptible to moisture and is away from drapes, furniture and high traffic areas.
2.1 minimum clearance to combustibles
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
Measurements are taken from the glass front:
Bottom
0”
Sides
Back
Top 8” (20.3cm) to ceiling / mantel
Follow all national and local electrical codes.
note:

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installation
2.2 minimum mantel clearances
• When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent
discoloration.
!WARNING
Side View
8" (203mm)
Mantel
Floor
Wall