Napoleon CLEARion Elite Series User manual

FRENCH PG. 31
W415-2107 / B / 10.31.19
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
CLEARion™ Elite
NEFBD50HE
This appliance has a remote that requires button
batteries that are hazardous to young children.
(NEFBD50HE Illustrated)
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA C22.2 NO. 46 / UL 2021

W415-2107 / B / 10.31.19
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safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualified service person. Do not strike
or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
!WARNING
note:
This appliance is NOT suitable for installation in a bathroom.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
Connect to properly grounded circuit.

EN
W415-2107 / B / 10.31.19 3
safety information
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a TV or other electronic components.
!
WARNING:
This product can expose you to chemicals including lead and lead
compounds, which are known to the State of California to cause cancer, and chemicals includ-
ing BBP and DEHP, which are known to the State of California to cause birth defects or other
reproductive harm. For more information, go to www.P65Warnings.ca.gov.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
!WARNING

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table of contents
1.0 general information 5
1.1 dimensions 5
1.2 product information 6
1.3 general instructions 6
1.4 parts list 6
1.5 unpacking appliance 7
1.6 rating plate information 7
1.7 label location 8
2.0 installation 9
2.1 locating the appliance 9
2.2 grounding the appliance 10
2.3 minimum clearance to combustibles 10
2.4 minimum mantel clearances 10
2.5 framing 11
2.6 installing the appliance 12
3.0 electrical information 13
3.1 wiring diagram 13
3.2 hard-wiring installation 14
3.3 120V hard-wire connection 15
3.4 240V hard-wire connection 16
4.0 finishing 17
4.1 front glass installation / removal 17
4.2 front trim installation / removal 17
4.3 media installation 18
4.3.1 log set and topaz glass installation 18
4.3.2 acrylic crystal media installation 18
5.0 operating instructions 19
5.1 main power button 19
5.2 operating touch panel and remote control 19
6.0 maintenance 22
6.1 remote battery installation 22
7.0 replacement parts 23
7.1 overview 24
8.0 accessories 25
9.0 troubleshooting 26
10.0 warranty 28
11.0 notes 29
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
W415-2107 / B / 10.31.19 5
model designation
1.0 general information
1.1 dimensions
50”
(1270mm)
18 3/8”
(467mm)
9”
(228mm)
17 11/16”
(450mm)
47 9/16”
(1207mm)
8 1/16”
(205mm)
12”
(304mm)
43 5/8”
(1107mm)
front view
right side
view
top view

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general information
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
• Use with a CSA or UL certified surge protector.
1.3 general instructions
As with most electronic devices, your new electric appliance has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
appliance to reach room temperature before turning it on.
1.4 parts list
E
C
D
AB
FG
HI J
Ref. Description Quantity
A Metal Screws (Black) 4
B Metal Screws (Black) 12
C Mounting Bracket 2
D Trim Button 8
E Strain Relief 1
F Remote Control 2
G Acrylic Crystals 3.5 lbs (1.6kg)
H Topaz Glass 3 lbs (1.4kg)
I Media Tray (Front) 1
J Media Tray (Back) 1
1.2 product information
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact your
local dealer.
Description See-Thru Electric Appliance
Type Electric Appliance
Voltage 120V AC / 240V AC
Watts MAX 1500W / 3000W
Amps Dedicated 15 AMP Grounded Circuit
Net Weight 101.4 lbs (46kg)
Gross Weight 131.2 lbs (59.5kg)
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.

EN
W415-2107 / B / 10.31.19 7
general information
Caution:The
MDFboard is
usedfor
packagingonly.
1.5 unpacking appliance
Carefully remove the appliance from the box.
1. Remove screws on each side (Fig. 1-1), and then discard both MDF boards.
2. Use 4 new screws (supplied) on each side to cover MDF board screw holes (Fig. 1-2).
B x 8
Caution Label
W385-2236
Fig. 1-1
W385-2408
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 / HOMOLOGUÉ SELON LES
NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 ET UL 2021
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND
BED-SITTING ROOM INSTALLATION. SUITABLE FOR MOBILE
HOME INSTALLATION.
VOLTAGE: 120/240 V TENSION: 120/240 V
FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1500W/3000W PUISSANCE: 1500W/3000W
DATE CODE: XXXXX CODE DE DATE:
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SERIE: NEFBD50HE
MODEL
NEFBD50HE CEFBD50HE
DÉSIGNÉ AMÉRIQUE DU NORD PAR WOLF STEEL LTD.
DESIGNED IN NORTH AMERICA BY WOLF STEEL LTD.
MADE IN CHINA FABRIQUE EN CHINE
FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR INSTALLATION
DANS UNE CHAMBRE À COUCHER, UNE SALLE DE BAIN ET
UN STUDIO. APPROPRIÉ POUR INSTALLATION DANS UNE
MAISON MOBILE.
MASTER CONTRACT: 161746 CONTRACT-CADRE: 161746
1.6 rating plate information
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
SAMPLE
SA
V
O
LTA
G
E:
VOLTAGE:
12
0/
24
0
V
120/240 V
TEN
S
I
O
N:
TENSION
1
2
0/
24
0
VV
F
RE
Q
UENCY:
FREQUENCY:
60H
z
60Hz
FRÉQUENCE:FRÉQUEN
60Hz
P
OWER
:POWER:
1
500
W
/3000
W
1500W/3000W
PUISSANPUISSA
DATE CODE:CODE:
M
O
DEL
MODEL
NEFBD50HEBD50H
P
C
EFBD50HE
CEFBD
M
N NORTH AMERICA BY WN NORTH AMERICA
UÉ PO
É PO
BRE À COUCHER, UNEOUCHER, UNE
TUDIO. APPROPRIÉ POUR INSTALLAAPPROPRIÉ POUR INSTA
M
AI
S
ON MOBILE.
MAISON MOBILE.
TRACT: 161746 CONTRACT-CADRE: 161746ACT: 161746 CONTRACT-CADRE: 16
The rating plate must remain with the appliance at all times. It must not be removed.
note:
Fig. 1-2
The appliance comes with medium density fibreboard (MDF board) installed on the sides.
NAPOLEON NAPOLEON
Topaz Glass Acrylic
Crystals
top view bottom view

W415-2107 / B / 10.31.19
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general information
Labels may not always appear exactly where they are illustrated.
note:
1.7 label location
Ref. Part
Number Description
A* W385-2235 Locker Label
B* W385-2210 “Do Not Cover” Label
C* W385-2017 “Hot Surface” Label
D** W385-2163 Warning Label
E** W385-2408 Rating Plate
F** W385-2167 Caution Label
GW385-4513 120V Hard-Wiring Label
HW385-4514 240V Hard-Wiring Label
I*** W385-4515 Wiring Diagram Label
* Labels located on front and back sides of glass.
** Label located behind trim on front and back sides of appliance.
*** Labels located on back side of trim.
A
B
C
A
G
H
E
F
D
I
Back side of trim
Back side of appliance

EN
W415-2107 / B / 10.31.19 9
installation
2.0 installation
Your appliance is a see-thru electric appliance installed into a wall. Select a suitable location that is not susceptible
to moisture and is away from drapes, furniture and high traffic areas.
To determine the front of the appliance, ensure the junction box is located on the left side of the appliance and the
triangular covers are located on the other side of the firebox (see below).
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
Follow all national and local electrical codes.
note:
2.1 locating the appliance
!WARNING
Triangular
Cover
Junction
Box
Some parts hidden for clarity.
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials,
such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” (91.4cm) from the
front of the appliance.
• Never locate this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.).
For illustrative purposes only.
Appliance may not appear
exactly as illustated.
Front
View

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installation
Measurements are taken from the front trim
Bottom 0”
Sides 0”
Front / Back 36” (914mm)
Mantel 8” (203mm)
• When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent
discoloration.
!WARNING
2.2 grounding the appliance
2.3 minimum clearance to combustibles
2.4 minimum mantel clearances
MANTEL
8”
(203mm)
WALL
8” (203mm)
L
1mm GAP
8” (203mm)
Trim
Clearance
3/8” (10mm)
minimum *
Finishing
materials
WALL
• This appliance is for use with 120 volts and 240 volts.
• A bonded/grounded power source is mandatory for this appliance.
• This appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT
permitted.
!WARNING
* If finishing materials are installed on top of the already 8” (203mm) wall, a 3/8” (10mm) clearance must be
maintained at the top of the trim in order to service the appliance.
note: