Narwal YJCC012 User manual

Narwal FREO Robot Vacuum and Mop
Model: YJCC012
User’s Manual

Dear user,
Thank you for choosing Narwal. To ensure the best experience possible, please read this
manual and related illustrations carefully before using our product and save it for future
reference. Due to continuous updates, the actual product may not be completely consistent
with the description in the manual, please refer to the actual product.
In case of any problem during operation, please consult Narwal for after-sales customer
services using the following contact information:
1. Call the Narwal Customer Service Center at 18669392153 9:0018:00 PT;
2. Chat with customer service on narwal.com or contact us at [e-mail];
3. Scan the QR code below to join Narwal’s Facebook group, where you can ask questions,
connect with other users, and participate in fun events.
Scan the QR code below on the right to download the Narwal app in advance, get familiar with
more functions and enjoy a more convenient smart life.
Wish you happy cleaning with Narwal!
Product Introduction
Packages
Product Overview
Control Panel Overview
Low-power mode
Touchscreen Working
Mode Description
Product Instruction
Network Connection with APP
Notices
Before Use
First Use
Detailed Explanation of
Cleaning Modes
Cleaning and Maintenance
Fault Analysis and
Troubleshooting
Common Errors
Error Code Prompts
Other Issues
Speci󽗉cations
Warranty Service
02
03
03
04
08
09
Manual electronic copy
10
Manual electronic copy
10
10
Manual electronic copy
Manual electronic copy
Manual electronic copy
Manual electronic copy
Manual electronic copy
Manual electronic copy
Manual electronic copy
Manual electronic copy
12
13
Contents
Download appFacebook group
Scan to read the
electronic manual

Important Safety
Instructions
the
scrap
the
cli edge
stepping
end
operating
lower
Do not use and store your robot in extremely hot or cold environments. Do not operate your
robot below 0°C/32°F or above 35°C/95°F. Do not store your robot below -20C/-4°F or above
70°C/158°F. Charge your robot at a temperature between 5°C/41°F and 30C/86°F. Keep your
robot away from fire or places with temperatures higher than 130°C/266°F. Otherwise, your
robot may explode.
When using an electrical robot, basic precautions should always be followed, including the
f
ollowing : READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Do not use with damaged cord or plug.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around
sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Turn o all controls before unplugging.
To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only
NARWAL cleaning fluid intended for use with this appliance. See the Cleaning Fluid section of
this manual.
Place the cords from other appliances out of the area to be cleaned.
Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor
to be cleaned.
Do not allow children to sit on the vacuum.
Recharge only with the charger specified by the manufacturer. A charger that is suitable for
one type of baery pack may create a risk of fire when used with another baery pack.
Under abusive conditions, liquid may be ejected from the baery; avoid contact. If contact
accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the baery may cause irritation or burns.
Do not use a baery pack or appliance that is damaged or modified. Damaged or modified
baeries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose an appliance to fire or excessive temperature.
Follow all charging instructions and do not charge the baery pack or appliance outside of the
temperature range specified in the instructions. Charging improperly or at temperatures
outside of the specified range may damage the baery and increase the risk of fire.
Only used with base station (Model: YJCB012) for charging the application.
WA
RNING –To reduce the risk of fire, electric shock, or injury:
1.
Do not leave the appliance unaended when plugged in. Unplug it from the power outlet
wh
en not in use and before servicing.
2. This applianc
e is provided with double insulation. Use only genuine replacement parts. See
instructions
for Servicing of Double-Insulated Appliances.
3.
SERVICING OF DOUBLE-INSULATED APPLIANCES
A double-insula
ted appliance is marked with one or more of the following: The words DOUBLE
INSUL
ATIONor DOUBLE INSULATED″or the double insulation symbol (square within a square).
In a double-insulat
ed appliance, two insulation systems of are provided instead of grounding.-
No grounding means is pro
vided on a double-insulated appliance, nor should a means for
grounding be added
to the appliance. Servicing a double-insulated appliance requires extreme
care and kn
owledge of the system, and should be done only by qualified service personnel.
Re
placement parts for a double-insulated appliance must be identical to the parts they replace.
Do not use the robot as a toy.
accessories
When using an electrical robot, basic precautions should always be followed, including the
following : READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Do not use with damaged cord or plug.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around
sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Turn o all controls before unplugging.
To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only
NARWAL cleaning fluid intended for use with this appliance. See the Cleaning Fluid section of
this manual.
Place the cords from other appliances out of the area to be cleaned.
Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor
to be cleaned.
Do not allow children to sit on the vacuum.
Recharge only with the charger specified by the manufacturer. A charger that is suitable for
one type of baery pack may create a risk of fire when used with another baery pack.
Under abusive conditions, liquid may be ejected from the baery; avoid contact. If contact
accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the baery may cause irritation or burns.
Do not use a baery pack or appliance that is damaged or modified. Damaged or modified
baeries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose an appliance to fire or excessive temperature.
Follow all charging instructions and do not charge the baery pack or appliance outside of the
temperature range specified in the instructions. Charging improperly or at temperatures
outside of the specified range may damage the baery and increase the risk of fire.
Only used with base station (Model: YJCB012) for charging the application.
WARNING –To reduce the risk of fire, electric shock, or injury:
1. Do not leave the appliance unaended when plugged in. Unplug it from the power outlet
when not in use and before servicing.
2. This appliance is provided with double insulation. Use only genuine replacement parts. See
instructions for Servicing of Double-Insulated Appliances.
3. SERVICING OF DOUBLE-INSULATED APPLIANCES
A double-insulated appliance is marked with one or more of the following: The words DOUBLE
INSULATIONor DOUBLE INSULATED″or the double insulation symbol (square within a square).
In a double-insulated appliance, two insulation systems of are provided instead of grounding.-
No grounding means is provided on a double-insulated appliance, nor should a means for
grounding be added to the appliance. Servicing a double-insulated appliance requires extreme
care and knowledge of the system, and should be done only by qualified service personnel.
Replacement parts for a double-insulated appliance must be identical to the parts they replace.
Do not use the robot as a toy.
accessories

• Do not lea
ve appliance unaended when plugged in. Unplug it from the power outlet when not in use
and be
fore servicing.
• Use e
xtra care when cleaning on stairs.
• Do not use your robot without dust bag and/or filters in place.
• Prevent unintentional starting. Ensure the switch is in the o-position before connecting to
the baery pack, picking up or carrying the appliance. Please do not touch the power switch when
holding the robot or the base station. Please do not hold the robot or the base station while they
are charging.
• Disconnect the baery pack from the appliance before making any adjustments, changing
accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting
the appliance accidentally.
• To maintain product safety, service must only be performed by a qualified repair person using
identical replacement parts.
SAVE THESE INSTRUCTIONS
clean
clean
the
be gathered
• Do not leave appliance unaended when plugged in. Unplug it from the power outlet when not in use
and before servicing.
• Use extra care when cleaning on stairs.
• Do not use your robot without dust bag and/or filters in place.
•
Prevent unintentional starting. Ensure the switch is in the o-position before connecting to
the baery pack, picking up or carrying the appliance. Please do not t
ouch the power switch when
holding the robot or the base station. Please do not hold the robot or the base station while they
are char
ging.
•
Disconnect the baery pack from the appliance before making any adjustments, changing
a
ccessories, or storing the appliance. Such preventive safety measures reduce the risk of starting
the applianc
e accidentally.
•
To maintain product safety, service must only be performed by a qualified repair person using
identical replacement parts.
SAVE THESE INSTRUCTIONS
clean
clean
the
be gathered
cause
regulative
to be ,
the
scrap
the
cli edge
stepping
end
operating
lower
Do not use and store your robot in extremely hot or cold environments. Do not operate your
robot below 0°C/32°F or above 35°C/95°F. Do not store your robot below -20C/-4°F or above
70°C/158°F. Charge your robot at a temperature between 5°C/41°F and 30C/86°F. Keep your
robot away from fire or places with temperatures higher than 130°C/266°F. Otherwise, your
robot may explode.

manifest
please
Using
pose
the
the power
the power cord if it
hazards
the
of on type of
such as
the appliance properly
rinse the contact area the
To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 7.9'' from
nearby persons.
Pour rester en conformité avec les consignes d’exposition aux RF, placez le produit à au moins 7.9''
des personnes proches.
FCC/IC RF RADIATION EXPOSURE STATEMENT CAUTION:
This equipme
nt generates, uses and can radiate radio frequency ener
gy and, if not installed and used in
ac
cordance with the instructions, may cause harmful interference to radio communications.
Ho
wever, there is no guarantee that the interference will not occur in a particular installation. If this
equipme
nt does cause harmful interference to radio or television reception , which can be deter-
mined
by turning the equipment o and on, the user is encouraged to try to correct the interference
by
one or more of the following measures: Reorient or relocate the receiving antenna, Increase
the se
paration between the equipment and receiver. Connect the equipment into an outlet on a
ci
rcuit dierent from that to which the receiver is connected. Consult the dealer or an experienced
r
adio/TV technician for help.
The laser distan
ce sensor of this product meets the standards for Class I Laser Products in IEC
60825-1: 2014 and will not ge
nerate hazardous laser radiation.
Not
e:This equipment has been tested and found to comply with the limits for a Class B digital device,
pu
rsuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful int
erference in a residential installation.
This de
vice complieswithPart15of the FCC Rules.Operation is subject to the following twoconditions:
(1) this de
vice may not cause harmful interference, and
(2) this de
vice must accept any interference received, including interference that may cause
undesired oper
ation.
L' émeeur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d' Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exempts de licence. L' exploitation est autorisée aux deux conditions suivantes:
(1) L' appareil ne doit pas produire de brouillage;
(2)L' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromere le fonctionnement.
To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 7.9'' from
nearby persons.
Pour rester en conformité avec les consignes d’exposition aux RF, placez le produit à au moins 7.9''
des personnes proches.
FCC/IC RF RADIATION EXPOSURE STATEMENT CAUTION:
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception , which can be deter-
mined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient or relocate the receiving antenna, Increase
the separation between the equipment and receiver. Connect the equipment into an outlet on a
circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced
radio/TV technician for help.
The laser distance sensor of this product meets the standards for Class I Laser Products in IEC
60825-1: 2014 and will not generate hazardous laser radiation.
Note:This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device complieswith Part 15of the FCC Rules.Operation is subject to the following twoconditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
L' émeeur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d' Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exempts de licence. L' exploitation est autorisée aux deux conditions suivantes:
(1) L' appareil ne doit pas produire de brouillage;
(2)L' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromere le fonctionnement.
Warning: Changes or modifications to this unit not expressly approved by the party responsible
fo
r compliance could void the user’s authority to operate the equipment.
This equipm
ent complies with FCC radiation exposure limits set forth for an uncontrolled environ-
me
nt.This equipment should be installed and operated with minimum distance 20cm between the
ra
diator & your body.
The de
vice is compliance with RF exposure guidelines, users can obtain Canadian information
on RF
exposure and compliance.The minimum distance from body to use the device is 20cm.
Le prése
nt appareil est conforme Après examen de ce matériel aux conformité ou aux limites
d’
intensité de champ RF, les utilisateurs peuvent sur l’exposition aux radiofréquences et la co
nf
ormité and compliance d’acquérir les informations correspondantes. La distance minimale du
corps à utiliser le dispositif est de 20cm.

03
Package Contents
Main Units
Accessories
Robot*1
Power cord*1
Side brush*2
Specially formulated
floor cleaner*1
Mopping module*2
Base station*1
Product Introduction
This de
vice contains license exempt transmier(s)/receiver that complies with Innovation, Science
and Ec
onomic Development Canada’s license exempt RSS(s). Operation is subject to the following
tw
o conditions:1. This device may not cause interference. 2. This device must accept any interference,
inc
luding interference that may cause undesired operation of the device.
W
arning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
CAN ICES-003 (B)/NMB-003(B)
To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 7.9'' from
nearby persons.
Pour rester en conformité avec les consignes d’exposition aux RF, placez le produit à au moins 7.9''
des personnes proches.
FCC/IC RF RADIATION EXPOSURE STATEMENT CAUTION:
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception , which can be deter-
mined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient or relocate the receiving antenna, Increase
the separation between the equipment and receiver. Connect the equipment into an outlet on a
circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced
radio/TV technician for help.
The laser distance sensor of this product meets the standards for Class I Laser Products in IEC
60825-1: 2014 and will not generate hazardous laser radiation.
Note:This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device complieswith Part 15of the FCC Rules.Operation is subject to the following twoconditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
L' émeeur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d'
Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exem
pts de licence. L' exploitation est autorisée aux deux conditions suivantes:
(1)
L' appareil ne doit pas produire de brouillage;
(2)L
' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromere le fonctionnement.
Clean water tank
sponge filter*2

04
Product Overview
Base station
05
Dirty water level
indicator float
Dirty water
tank latch
Speaker
Dirty water tank
Water tank handles
Clean water tank latch
Clean water tank
Power jack
Picking cavities of
the base station
Base station
touchscreen
Automatic cleaner
feeding slot
Base station cleaning
components
Cleaning tray
Cleaning base

Bottom
06
Robot
Side
07
Dustbox
Wall-following sensor
Cleaning hook
Bumper
Infrared sensor
Reset buon
Cover
Pressure sensing
radar cover
Charging-electrode
Operation buon
Filter cover
Filter
Filter handle
Dustbox open
/close buon
Picking cavity
Cli sensor
Roller brush
Tire
Omni-directional
wheel
Cli sensor
Cli sensor
Vacuum inlet
Cli sensor
Carpet sensor
Tire

08 09
Control Panel Overview Standby Mode
Robot Control Panel
Buon/indicator light Operations and Functions
Ring buon Click: Clean the whole house
Press and hold the buon for 3 seconds:
Power on/o
Ring indicator light Solid white indicator: The device is
powered on/drying/charging
White breathing light: Standby
Blue breathing light: Networking
Solid purple indicator: Task in progress
Purple breathing light: Task is paused
Red breathing light: Error
Reset buon Press and hold the buon for 5s to reset
the robot
1. Click the Standby Mode.
2. Click "Confirm".
3. Enter Standby Mode.

11
5. To prevent damages to the device, do not place
the robot near any heat or water sources (such as
radiators or faucets).
Other Notices
6. To prevent damages to the robot, do not run the robot with the top cover opened.
7. To lift the robot, grasp the left and right sides of the body with both hands and lift it
perpendicularly to the floor.
8. To prevent the robot from falling, do not lift the base station when the robot is inside it.
9. People with physical, mental, or sensory impairments (including children) should use or
operate this product under the supervision or guidance of their guardians.
10. The robot is not a toy. Keep a close eye on children and pets when the product is running,
and keep them away from it as much as possible.
11. Do not place accessories such as the Floor Cleaner and mopping modules in areas
accessible to children.
12. Do not place the product packaging (bags, foam, etc.) of this product in areas accessible to
children.
13. Do not use the robot to clean long pile carpets.
14. Do not use the robot to clean any burning objects (such as cigaree bus).
15. Clean and maintain the robot and base station with the power supply turned o and the
power plug removed.
16. Do not wipe any part of the robot with a damp cloth or any liquid.
17. Do not use any baery, charger, or charging base manufactured by third parties.
18. Do not disassemble, repair, or modify the robot, base station, or baery without permission.
19. Do not throw away or store waste baeries without authorization. Hand them over to
professional recycling agencies.
20. When this product is to be discarded, the baery must be removed. Before removal, ensure
that the robot is turned o.
21. If the power cord is damaged or broken, stop using the robot immediately and contact our
customer service department.
10
Notices
This product is only used to clean floors in household environments, and cannot be used
outdoors (such as open balconies), areas other than floors (such as sofas or window sills),
high places, or commercial/industrial environments.
1. Do not use in areas with steep drop-os (such as
lofts or top of furniture) without guardrails
2. Do not place any objects (including human bodies
or pets) on stationary or moving robots.
3. To prevent personal injury, when the product is
running, do not put hair, fingers, etc. near the mop,
side brush, Lidar sensor, vacuum inlet or cleaning
fins
4. Do not allow the robot to vacuum up hard or sharp
objects
Use

12
22. To transport the robot, make sure that it is turned o. It is recommended to transport it in
the original packaging.
23. It is hazardous for the rotating brush to touch the power cord. Arrange the wires neatly
before use.
24. To prevent the floor from being scratched, ensure that there is no sharp large-grained
gravel or sharp objects on the floor when mopping.
Speci󽗉cations
Robot Base station
Dimensions: 350*351.5*106 mm Dimensions: 370*415*435mm
Color: White Color: White
Weight: Approx. 4.35kg Weight: Approx. 8.75kg
Baery: ≥5000mAh Rated input: 100240V~
Rated voltage: 14.4V Rated output: 20V 3.0A
Rated power: 45W Rated frequency: 50/60Hz
Rated power: 72W
Specifications