NatComm RI-SIP User manual

RI-SIP
USER GUIDE
For Technical Assistance
Please Ph: 07 5596 5128
(9AM to 5PM QLD Time)
or Email : info@natcomm.com.au

Page 2 Natcomm
DESCRIPTION
RI-SIP is a SIP based Ring Indicator device which can operate with Any
IP based PBX system, including Cloud PBX systems.
RI-SIP has 2 Internal Relays for control of external equipment
Relay 1 Closes and Opens its NTERNAL DRY RELAY CONTACTS (RJ45
pins 2 & 7) in exact sequence with the Incoming Ring Cadence whenever
Incoming Ring is detected. This Relay is then used to control another
device, such as our Strobe Alert or Tone Alert Accessories, to Alert Users
that there is an Incoming Telephone Call, with a Loud Local Tone, A Flashing
Local Strobe Light or even via a Ringing Tone on a PA System if Tone Alert is
connected to an Amplifier with any number of Speakers.
Relay 2 Closes its INTERNAL DRY RELAY CONTACTS (RJ45 pins 1 & 8) in
whenever Incoming Ring is detected and the Contacts remain Closed
until the call has been answered or ceases. This operation may be
preferred in some cases to control another device, such as our Strobe
Alert or Tone Alert Accessories, or a 3rd party Device.
RI-SIP has a full Analog Telephone Adaptor (ATA) incorporated within
its design. It can be connected to ANY Point on a Local Area or Wide
Area Network, such as :
* Any Internal Network Point of a LAN
* Direct to a Network Switch
* Direct to a Network Modem used for LAN or WAN
Once connected, RI-SIP will connect to the Network via DHCP
A Windows based program (called Natcomm SIP Controller) is
supplied for your RI-SIP unit. This program is designed for use on
PC running Windows 7 or later (on your same network). Install the
program by double clicking the supplied Program file. The program
will install and a Natcomm Icon will be installed on the desktop.
You will be emailed an FTP Link to download the RI-SIP setup
program : Natcomm_IP_Controller.exe

CONNECTION OVERVIEW
A. PBX CONNECTION
RI-SIP is designed to connect as a SIP Client of an IP based PBX. It has an RJ45
Socket for Network Connection. It is supplied with a CAT5 connection cable.
RI-SIP will connect to your PBX Network via DHCP and you can then
access its Administration panel to set up its Server IP address, its local
Extension Settings and if required, other parameters such as a Static IP
address, Port Number and Audio Codec settings.
B. RELAY CONNECTION
When used with the NATCOMM Tone Alert or Strobe Alert Accessory, a
short cable is provided to with each Accessory to connect to Relay 1 of
RI-SIP (see pages 4-5).
A Screw Terminal Connection Box is supplied with a short RJ45 lead to
connect alternative equipment to RI-SIP whenever a NATCOMM Tone
Alert or Strobe Alert Accessory is purchased at the same time (see P6).
If connection to Relay 2 is required for operation with the Accessory, then
you will need to use the Screw Terminal Connection Box described
below.
- You should Remove the ORANGE and BROWN wires in the
Connection Box
- You should Move the BLUE and WHITE wires in the Connection Box
to the positions previously used by the ORANGE and BROWN wires.
C. POWER CONNECTION
RI-SIP is supplied with a 12VDC (min 1A) Centre Positive Power
Adaptor.
You MUST use the supplied Power Adaptor or permanent damage to the unit may result.

Page 4 Natcomm
INSTALLATION DIAGRAM
Tone Alert Accessory
Tone Alert Accessory is supplied with a short cable which has an 8 Pin
Plug for connection to RI-SIP and a 4 Pin Plug for connection to Tone
Alert.
Tone Alert will output a Ring Tone via its internal speaker and the
output volume is controlled via a volume pot on the underside of the
unit.
Tone Alert will also output a Ring Tone via its 3.5mm Mono Outlet
socket, so that it can also be connected to an Additional Speaker,
Amplified Speaker or even an Amplifier.
8 Pin to 4 Pin connection
cable is supplied.

INSTALLATION DIAGRAM
Strobe Alert Accessory
STROBE ALERT CONNECTION
Strobe Alert Accessory is supplied with a short cable which has an 8
Pin Plug for connection to RI-SIP and a 4 Pin Plug for connection to
Strobe Alert.
Strobe Alert will FLASH all 8 High Intensity Red LED as soon as
Incoming Ring is detected. The LED’s are normally Turned ON and
OFF in sequence with the Incoming Ring.
Strobe Alert will may have a Dip Switch fitted on the underside of the
unit which will allow you to change the LED ON and OFF times to
settings other than the sequence with the Incoming Ring.
.
8 Pin to 4 Pin connection
cable is supplied.

Page 6 Natcomm
INSTALLATION DIAGRAM
To Connection Box Accessory
A Screw Terminal Connection Box may be supplied with RI-SIP
Relay 1 Connection
To Connect to Relay 1 of RI-SIP, use the screw terminals that connect to
the ORANGE and BROWN wires in the Connection Box.
Relay 2 Connection
To Connect to Relay 2 of RI-SIP, use the screw terminals that connect to
the BLUE and WHITE wires in the Connection Box.

SIP INSTALLATION
A Windows based program (called Natcomm SIP Controller) is supplied for
your RI-SIP unit. This program is designed for use on PC running Windows 7
or later (on your same network). Install the program by double clicking the
supplied Program file. The program will install and a Natcomm Icon will be
installed on the desktop.
Connect RI-SIP to the Network
Using the supplied CAT5 cable connect the NETWORK port of RI-SIP to your
Internet Network, at any convenient Network Point or direct to a Switch or
Modem-Router. Connect the Supplied Power Supply and Switch the Power ON.
Wait 1-2 minutes while RI-SIP ‘boots up’ and registers to your Network
Double Click the Icon to open the program.
Once the program has loaded
Click for IP Address
After a short delay, the
program will then display the IP
Address, Gateway Address
and Subnet Mask of RI-SIP
The Password is : root
Enter the Password and then Click Login to Enter the Advanced
Settings area. This is where you can set up the SIP settings of the device.
SIP Parameter Setup Refer to pages 17-20 for all SIP set up instructions).
A) Setting up the Extension Number
B) Setting Up a Username and Password
C) Setting Up the Network Server IP address
D) Changing from DHCP to Static IP
E) Load all Changes into the Internal ATA
F) Downloading the ATA User Guide for full ATA setting details.
5
4
(
1
2
3
4
5
6

Page 8 Natcomm
SIP Advanced Settings Menu
Enter Extension Number and Username and Password (if used)
Go into the Phone 1 Menu
Enter Phone 1
Now Enter Your :
Extension Number
User Name
Password
Scroll Down to the
Bottom of the Page
You MUST Click
When complete
You MUST Click
Reload
See Arrow Above
1
4
Save
2
3
3
4
A
B

Enter NETWORK SERVER IP ADDRESS
Go into the SIP Menu
A & B
4
Enter the SIP Menu
Enter Here Your
SIP Server IP Address
Make sure the
Send Registration Request
with Expire Time is ticked.
It should only be unticked for a direct
peer to peer IP connection.
Then Scroll Down to
the Bottom of the Page
You MUST Click
1
2
3
4
Save SIP Settings
C

Page 10 Natcomm
Changing from DHCP to Static IP
Go into the Settings Menu
Enter Settings Menu
Deselect DHCP
Here
Enter Static IP Settings
Here
or Here
Scroll Down to the
Bottom of the Page
You MUST Then Click
1
2
3
4
Save and Reload
D

Now Reload to Effect Your Changes
Go into the Reload Menu
Downloading the ATA User Guide
Go into the Users Guide Menu
save
Leave the Default Setting Unchanged
‘Reset and execute Main Application’
Now Click
There will be a short delay
while the ATA resets itself
Reset
Select the Users Guide Menu
A PDF User Guide will then
download to your PC
E
F

Page 12 Natcomm
SPECIFICATIONS
Dimensions (inches) : 4.2 (W) x 4.2 (D) x 1.7 (H)
Dimensions (mm) 106 (W) x 106 (D) x 43 (H)
Weight : 6 ounce or 170g
Power Supply : 12VDC/1A minimum
(Centre +ve only)
Network Connector : RJ 45 8 pin
Relay 1 Connection : RJ 45 (pins 1 & 7)
Relay 2 Connection : RJ 45 (pins 2 & 8)
Power Connector : 2.5mm barrel connector
FCC & IC COMPLIANT : Supplier Number NC
WARRANTY
This device is guaranteed against defects from workmanship for a period
of two years (24 months) from the date of purchase.
In the event of a problem, please call ph (07) 5596 5128 for assistance
and if necessary, a Return Authorization. You should then return your
unit, along with the proof of purchase date, and a written statement about
the nature of the problem.
The Manufacturers obligation is solely to repair or replace the product.
The product may be replaced at the discretion of the Manufacturer. The
warrantor is not liable for any incidental or consequential damages due to
such defects.
This Warranty shall not apply to any unit which has been subject to
alteration, modification, abuse, negligence, accident, external voltage
surge, excessive water exposure or used in any manner contrary to these
instructions.
The user is responsible for freight costs to the repair point. The warrantor
will be responsible for freight costs in returning this unit back to the user.
Damage caused to this device or attached equipment by connecting a
Power Adaptor other than as supplied, is not covered under this warranty.
THE CASE IS SEALED AT THE FACTORY.
OPENING THE CASE WILL VOID THE WARRANTY.
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