NatComm AAD User manual

AAD
USER GUIDE
October 2016
For Technical Assistance
Please Phone: [phone]

Page 2 National Communications
PRODUCT DESCRIPTION
Our AAD AUTOMATIC ANNOUNCEMENT DEVICE is designed to
automatically process incoming telephone calls, as follows :
1) It will ANSWER your incoming telephone calls
2) It will PLAY a MESSAGE ANNOUNCEMENT
It can then either :
Mode 1 - Hang Up immediately after the Message.
Mode 2 - Play the Message and then Ring the attached Telephone(s).
Mode 3 - Play the Message, Hook Flash and then Hang Up.
AAD can be used on both PSTN Lines and also a PABX system.
PSTN Lines : AAD is ideal for applications where you need to make an
announcementtoallincomingcallersandtheneitherRe-RingtheTelephone
Line or Hang Up after the Message.
PABX Line Inputs : AAD can be connected to any PSTN Line prior to the
PABX, so that it can make an announcement to incoming callers and then
eitherRe-RingtheTelephoneLineorHangUpaftertheMessage.
PABXExtensions:AADisalsoidealforPABXapplicationswhereitcanbe
connected to an Analogue Extension and then Answer all calls directed to
it, make an Announcement and then ‘Hook Flash’ so that the call can then
be‘HotDialled’topre-programmedextensions.

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FLASH CARDS (SD CARDS)
AAD stores itsAnnouncement Message on an SD Flash Card, which is
supplied with AAD. The message can be of any length. Only One
message should be loaded onto the card.
Messages for AAD must be created in MP3 format. AAD can play MP3
Messages of any sampling rate.
SD Flash Cards are completely non volatile, which means that your
message is not lost in transport or when power is lost. The Flash
Card can be overwritten many times, without any deterioration in
quality.
Our loading design allows the Flash cards to be changed in seconds
because it is “hot swappable”, so you do not even need to power the
device down before doing this.
A 2GB SD Flash card is supplied with this device.
.
Flash Card
Socket

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MODE 1 OPERATION
AAD will answer your incoming telephone calls after 2 rings.
Your telephones WILL NOT RING at this stage.
You can change the number of rings until answer from 1 to 19.
AAD will then play your Announcement Message to your caller.
Your Announcement Message can be of any duration.
A sample announcement is pre-loaded onto your SD card
named : Recording Announcement.MP3
Atthecompletionoftheannouncementmessage,AADwillthenHANGUP.

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MODE 2 OPERATION
Default Mode
AADwillansweryourincomingtelephonecallsafter2rings.Yourtelephones
WILL NOT RING at this stage.
You can change the number of rings until answer from 1 to 19.
AAD will then play your Announcement Message to your caller.
Your Announcement Message can be of any duration.
A sample announcement is pre-loaded onto your SD card
named : Recording Announcement.MP3
Atthecompletionoftheannouncementmessage,AADwillthencommence
RINGINGalltelephones connected to it.
At the same time as commencing the ringing of your attached telephones,
AAD will send a generated Ringing Tone to your caller.
YoucanthenansweranytelephoneconnectedtoAAD inordertospeakto
your caller.
AADwillHANGUPifyoudonotansweranytelephoneconnectedtoitwithin
20 rings (60 seconds).
You can increase this time up to 5 minutes (99 Rings).

MODE 3 OPERATION
For PABX Extensions Only
AAD will answer your incoming telephone calls after 2 rings.
You can change the number of rings until answer from 1 to 19.
AAD will then play your Announcement Message to your caller.
Your Announcement Message can be of any duration.
A sample announcement is pre-loaded onto your SD card
named : Recording Announcement.MP3
At the completion of the announcement message, AAD will then :
1)HOOKFLASH
2) WAIT FOR A ROGRAMMED DURATION (default is 0.1 sec)
3)HANGUP
This procedure will allow the Incoming Call to be taken back by the PABX
System and then transferred to a programmed Extension or Extension
Group.
IftheprogrammedExtensionorExtensionGroupdoesnotAnswerthecall
by a preset number of rings, the call will be sent back to the AAD and the
full process will repeat until the call is answered.
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MP3 BASED MESSAGES
Messages used with AAD must be prepared in MP3 format.
AAD can use MP3 files of any sampling rate up to 320kbps.
As the telephone line is mono only, your MP3 file should be
created(saved)inmonoformat.
A 128kbps (or greater) mono MP3 file will produce the best results.
MessagesusedwithAADshouldbecopiedtothesuppliedFlashcard,which
should then be inserted into the SD Card slot on the rear of AAD.
MessagesaretransferredtoyourFlashcard,usingyourPC’sSDFlashcard
programmer.
USB SD FLASH CARD PROGRAMMER
If your PC does not have an SD Flash Card slot, then you should use an
externalUSBbasedFlashCardprogrammer,whichconnectstoaUSBport
of your PC.
TheseareavailablefromNationalCommunicationsoryourlocalDealer.
YourPCwillprovidetheFlashcardprogrammerwithaseparatedriveletter.
You will then be able to transfer files to the SD card drive, with Windows
Explorer.
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INSTALLATION DIAGRAM
AAD can connect to :
1) A Stanadard PSTN Extension (see page 9)
Mode 1 operation : A telephone does not need to be connected to the
LIne Out port.
Mode 2 operation : A telephone SHOULD be connected to the Line
Out port.
2) A PABX Analogue Extension (see page 11)
Mode 3 operation : A telephone SHOULD NOT be connected to the
LIne Out port.

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SINGLE LINE INSTALLATION
The installation procedure for connection of the AAD device to a SINGLE
TELEPHONE line is :
1) TELEPHONE LINE CONNECTION
Connect the LINE IN port of AAD direct to the incoming TELEPHONE
LINE.
Note - If only one telephone socket is used on your telephone line, then
you can connect AAD to this socket using the supplied telephone line
cable with male socket.
If more than one telephone socket is used on this same line, refer to
the details below :
2) TELEPHONE(s) CONNECTION
Connect all of your telephone(s) direct to the LINE OUT port of AAD .
If more than one telephone socket is used on this same line, then your
unit will need to be installed by a qualified telephone technician, in
order for AAD to work correctly with these additional sockets.Please
call National Communications on [phone] if further information is
required.
3) POWER SUPPLY CONNECTION
Connect the supplied 12V Power SupplyAdaptor, to the power input of
AAD and then switch the power on.
4) SET MESSAGE VOLUME
Call into your telephone line and adjust the volume of yourAnnouncement
Message with the blue volume knob, located on the rear plate of AAD .
See page 15.
5) SPECIAL PROGRAMMING
Your AAD provides for several facilities that can be programmed by the
user, to meet individual application. Please refer to pages 12-14 for full
details.

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INSTALLATIONDIAGRAM

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PABX / MULTI-LINE SYSTEM
ANALOGUE EXTENSION - Set AAD to operate in Mode 3
1) TELEPHONE LINE INPUT CONNECTION
AAD can be connected to an Analogue Extension of a PABX, or other
Multi-Line telephone system.
Note : The PABX system should then be programmed to connect
incoming telephone calls to thisAnalogue Extension.
Note : The PABX system shouldALSO have a ‘HOTDIAL’ Instruction for
this Extension, so that Incoming calls can then be automatically
transferred to an Extension or Extension GROUP after AAD plays its
Message and Hangs Up.
2) TELEPHONE LINE OUTPUT CONNECTION
Leave the Telephone Line Out connection Empty.
PSTN LINE - Set AAD to operate in Mode 1 or Mode 2 as required
1) TELEPHONE LINE INPUT CONNECTION
In this situationAAD should be connected in SERIES fashion ahead of
the telephone system controller. Additional AAD units can be fitted to
other lines if required. This must be done by a suitably qualified
telephone technician.
2) TELEPHONE LINE OUTPUT CONNECTION
Connect the LINE OUT port of AAD to the appropriate trunk line port of
the PABX system. This completes a series connection of AAD to one
specific telephone line.
------------------------------------------------------------------------------------------------
3) POWER SUPPLY CONNECTION
Connect the supplied Power SupplyAdaptor, to the power input of AAD
and then switch the power on.

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PROGRAMMING OVERVIEW
All Programming SETTINGS are stored in non volatile flash memory
and will be retained even if power is disconnected.
AAD must be in PROGRAMMING MODE in order to change settings or
add Dial Numbers.
AAD is programmed by DTMF Touch Tones.
You need to connect a standard analogue telephone (or telephone
buttinski) to the LINE OUT port of AAD to enter the DTMF Touch Tones.
There are 3 separate Programming Areas :
1. SET OPERATING MODE
You MUST enter the required OPERATING MODE.
See page 11 for instructions.
2. CHANGE THE OTHER PARAMETERS
In most cases the defaultANSWER and other SETTINGS of this
device will be suitable for your requirements and programming
will not be necessary.
However if required, you can change any of the following USER
PROGRAMMABLE SETTINGS to meet individual telephone
system requirements.

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PROGRAMMING PROCEDURE
You need to connect a standard analogue telephone (or telephone
buttinski) to the LINE OUT port of AAD2 and then follow the procedure
below :
1. TURN OFF POWER TO YOUR UNIT
2. SWITCH ON POWER AND PRESS # on the attached telephone
3. YOUR UNIT WILL OUTPUT 3 SHORT ‘BEEPS’
Do not proceed until you have heard 3 short beeps.
If you do not hear 3 beeps, return to the start.
4. ENTER OPERATING MODE REQUIRED
For MODE 1 operation enter #10
For MODE 2 operation enter #11
For MODE 3 operation enter #12
You will hear 1 beep if entry is accepted.
Do not proceed until after confimation beep
HANG UP IF PROGRAMMING IS COMPLETE
OR PROCEED TO CHANGE OTHER PARAMETERS IF REQUIRED
5. RING COUNT BEFORE ANSWER
To enter the NUMBER OF RINGS press #2xx
where xx = number of rings and can be 01-19
To Answer in 2 rings, press #202 (Default)
To Answer in 8 rings, press #208
Please wait for confirmation beep before proceeding.

PROGRAMMING PROCEDURE
For Mode 3 Use Only
6. HOOK FLASH DURATION (Mode 3 use only)
To enter the HOOK FLASH TIME press #3xxx
where xxx = hook flash duration in mS (milliseconds)
range = 001 to 990 (100mS to 990 mS)
To generate 100mS, press #3100 (Mode 3 Default)
To generate 500mS, press #3500
Please wait for confirmation beep before proceeding.
7. DELAY BEFORE HANGING UP
After generating a Hook Flash, AAD will PAUSE for a short
time before hanging up. This time can be changed to suit.
To enter a new DELAY BEFORE HANG UP press #6xx
where xx = delay in mS (each digit = 100 mS)
range = 01 to 20 (100mS to 2000 mS)
For 100 mS, press #601 (Mode 3 Default)
For 500 mS, press #605
For 1000 mS, press #610
Please wait for confirmation beep before proceeding.
TO EXIT PROGRAMMING MODE - HANG UP.
ALL ENTRIESARE SAVED IN PERMANENT MEMORY.
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SET MESSAGE VOLUME
To adjust your message volume :
1) Call your line from a mobile telephone or another telephone line.
2) After AAD has answered the call, adjust the volume to the desired
level, by turning the blue volume knob, located on the rear of AAD.
Volume Knob
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SPECIFICATIONS
Dimensions : 165w x 150d x 60h mm
Weight : 415g
Power Supply : 240VAC to 12VAC/500mA
Power Consumption : Idle-100mA
: Ringing - 230mA
RingerEquivalence : 0.3 REN
Connectors : RJ 11 6 pin (2 centre)
: 2.5mm barrel connector
RCM Supplier Number : E4927
WARRANTY
This device is guaranteed against defects from workmanship for a period
of two years (24 months) from the date of purchase. In the event of
failure, you should return the product, along with proof of purchase date,
and a written statement about the nature of the problem.
This Warranty shall not apply to any unit which has been subject to
alteration, modification, abuse, negligence, accident, external voltage/
lightning surge or used in any manner contrary to these instructions.
The obligation is solely to repair or replace the product. The warrantor
is not liable for any incidental or consequential damages due to such
defects.
The user is responsible for freight costs to the repair point. The warrantor
will be responsible for freight costs in returning this unit back to the
user.
Damage caused to this device or attached equipment, by lightning strikes
or over voltage surge is not covered under this warranty.
CASE SEALED AT FACTORY
OPENING THE CASE VOIDS THE WARRANTY