NaturalSof 6L User manual

Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004

2
Contents
Table of Contents ..........................................................................................................................................................2
Start Up Instrucons Aer Installaon..........................................................................................................................3
Introducon...................................................................................................................................................................4
Water Quality & Condions...........................................................................................................................................4
Weather Consideraons................................................................................................................................................4
Professional Installers & Local Laws ..............................................................................................................................5
Automac Control Valve Specicaons.........................................................................................................................6
Master Programming.....................................................................................................................................................7
Internal System Materials and Cercaons ................................................................................................................8
(NSF/ANSI Standard 372)...........................................................................................................................................8
(NSF/ANSI Standard 61).............................................................................................................................................8
Adsorpon/Filtraon (NSF/ANSI 42 & 53).................................................................................................................8
SRI Supreme Gravel Pack #6......................................................................................................................................8
Garnet # 8 (2.0mm) ...................................................................................................................................................8
Clinoplolite, Mesh Size 14x30 (0.55mm).................................................................................................................8
Coconut Shell-High Acvated Carbon........................................................................................................................8
High Acvated Carbon (HAC).....................................................................................................................................8
KDF 55 Media.............................................................................................................................................................8
Catalyc An Scale Unit.............................................................................................................................................9
Dimensions ....................................................................................................................................................................9
Water and Power Connecons......................................................................................................................................9
Performance Guideline Summary ...............................................................................................................................10
Frequently Asked Quesons........................................................................................................................................10
Troubleshoong ..........................................................................................................................................................11
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004

3
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]
Start-up procedure
Once the valve is programmed and prior to turning the water on to the system, the following start-up procedure is recommended.
1: Push and hold the buon for 5 seconds, the valve will cycle to the backwash posion. “Crack” the feed water valve to the
system unl you hear water owing. This must be at a very slow ow rate. Unplug the power from the system and wait for the
water to start owing to the drain.
2: As soon as water starts owing to the drain, plug the power back in and press and release the buon to cycle the valve to
the rapid rinse posion. Slowly open the feed water valve to the full open posion. Unplug the valve and allow the system to rinse
for no less than 30 minutes.
3: Aer 30 minutes of rapid rinsing, plug the power back in and press the buon to cycle the valve to the home posion.
Water should stop owing to the drain. Press and hold the buon for 5 seconds and allow the system to go through a com-
plete cleaning cycle. Aer the system returns to home, run several faucets to clear any remaining discoloraon.
4: Discoloraon of the treated water is common for several weeks. This will usually dissipate quickly.

We have intenonally placed these rst for easy access and system start up.
Please make sure ALL connecons are made and secure without over-ghtening. Pay special aenon to the back-washing line to
the drain.
Your new system must be installed correctly. The inlet and outlet are
shown in the picture. The arrows have been enhanced in the picture for
easier idencaon. Signicant damage to the system and your plumb-
ing can occur if the system is installed backwards.
If you suspect the system is installed incorrectly, simply close the by-
pass handle on the right (outlet) and put the system into a regeneraon
cycle. If the system was installed correctly, the unit will regenerate and
the water to your house will be turned o. If it is installed backwards,
the system will not regenerate and the house will also be turned o.

4

Thank you for purchasing your NaturalSof 6L hard water condioner plus ltraon system.
This system has been designed to provide you and your family with years of high-quality, low maintenance service. As water
quality connues to become more of a daily issue, we are happy that you chose to improve the water you use in your home with
our system.
The NaturalSof 6L will improve your water quality dramacally while removing or signicantly reducing many common, objec-
onable contaminants that are found in municipally supplied water.

Water content and quality can vary greatly even within a few miles and from dierent treatment facilies within the same region
or city. The NaturalSof 6L is designed to treat and lter common water condions that are found in EPA regulated water ulies.
Such as:
 Calcium Limescale caused by Hard Water
 Objeconable Taste & Odor
 Chlorine
 Chloramines
 Disinfectant Byproducts (DBPs)
 Trace Pharmaceucals
 Low Level Bacteria
For more specic informaon about your local ulity’s water, review the Consumer Condence Report (CCR) posted by or linked
to from the Environmental Protecon Agency Website:
www.epa.gov/ccr
You may also contact your water ulity directly and ask for a hard copy if you do not have online access or if it is not posted
online.

If you live in an area that is subject to freezing temperatures, DO NOT install a NaturalSof 6L unit outside or in an area that may
freeze seasonally. If installing inside of a garage in an area that has freezing temperatures, place the unit on an inside wall and/
or make sure that the garage maintains a temperature above freezing at all mes in extreme weather. Allowing a unit to freeze
may cause components to crack and fail, resulng in water leaks. Outdoor covers must be installed to protect the electronics and
valve from UV, rain and inclement weather condions.
Units may be built to specicaon for outside installaon if freezing is not a concern and you are installing outside. Be sure that
your unit is built for outside installaon by asking the dealer you purchased it from or contacng [email protected] directly.
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004
Oponal
Environmental
Cover

5
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]

It is recommended that you contract a licensed plumber to install your NaturalSof 6L unit.
Check your local laws and ordinances to ensure compliance with any perming, cercaons, and material requirements prior to
installing your unit.
Your plumber should be able to assist you with this. If you are planning on self-installing, call your local government oces or uli-
ty prior to installaon and make sure to fully comply with all requirements.
Internal System Materials and Cercaons
While no federal regulaons exist for residenal water treatment devices, several voluntary naonal standards establish minimum
requirements for the safety and performance of products used to treat home drinking water. These standards are generally divid-
ed according to the product’s technology. The numbers assigned to each standard reect the order in which the standards were
developed.

As of January 4, 2014, the Safe Drinking Water Act (SDWA) requires drinking water products sold or installed for use in public wa-
ter systems, as well as plumbing in facilies, to meet a weighted average of not more than 0.25 percent lead. Third-party cerca-
on of these products to the new lead-free requirements will be required in many jurisdicons. Addionally, the states of Califor-
nia, Vermont, Maryland and Louisiana have already instuted these requirements for products currently in the market.
NSF cered products bearing these marks comply with the new lead-free requirements

If you manufacture, sell or distribute water treatment or distribuon products in North America, your products are required to
comply with NSF/ANSI Standard 61: Drinking Water System Components – Health Eects by most governmental agencies that reg-
ulate drinking water supplies. Developed by a team of sciensts, industry experts and key industry stakeholders, NSF/ANSI 61 sets
health eects criteria for many water system components including:
 Protecve barrier materials (cements, paints, coangs)
 Joining and sealing materials (gaskets, adhesives, lubricants)
 Mechanical devices (water meters, valves, lters)
 Pipes and related products (pipe, hose, ngs)
 Plumbing devices (faucets, drinking fountains)
 Process media (lter media, ion exchange resins)
 Non-metallic potable water materials

6
 Commercial Grade automatic control valve
 Fast positioning reversible 10,000 RPM 12 volt DC drive motor
 Seal and spacer cartridge for easy servicing
 LCD – Backlit display that helps during low light conditions
 Precision cycle positioning using optical sensor
 No micro-switches or complex wiring
 Heavy duty drive train for the longest service life
 Programming will not be lost due to power outages
 Time of day backup for up to 12 hours of power loss
 Valve Material Fiber-reinforced polymer
 Simple programming, intuitive design
 High Flow 1.05” Riser
 Height from top of tank is 9” to12”(additional height needed to
remove cover
 Highest flow rates, valve flows in excess of 25 GPM
 High Cv, (flow at 1 psi drop) 5.4 GPM

Unique bottom diffuser uses fine slots
and a stacked cage/spine design for
the highest flow rates and longest life!
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004

7
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]
Master Programming:
Upon initial power-up, the mode indicator (Black line) will likely be pointing to the “Time of Day” setting.
— — — — will be displayed. Press the up arrow button until the time setting replaces the — — — —. Do
not set the time of day yet. Press the button for 2 seconds and release. The icon will disappear.
Press the button to advance the black line to the “Media” setting. Use the up or down arrow buttons to
set to “F”. Press the button for 2 seconds and release. The icon will disappear.
Press the button to advance the black line and adjust all settings except for the “Media” using the up or
down arrow buttons. Recommended settings are listed below.
Time of Day: Set to current time of day.
Time of Backwash: Set to 1:00 A.M.
Backwash Length: Set to 8 minutes
Days Between Backwash: Set to 21 days.
These are only guidelines.
Press the button for 2 seconds to turn off the icon. This will lock all changes into the valves
memory.
Media

8

This process occurs when liquid, gas or dissolved or suspended maer adheres to the surface of, or in the pores of, an adsorbent
media. Carbon lters are an example of this type of product.
Materials Used in the NaturalSof 6L Mul-Media Backwashing System. Descripons and cercaons as
follows:
SRI SUPREME GRAVEL PACK #6: Provides base and protecon for boom distributor screen and enhances distribuon of water
through te media layers. NSF/ANSI 61
GARNET # 8 (2.0MM): When used in combinaon with the other lter medias, higher ow rates, higher loading, and beer ltra-
on is achieved. High hardness reduces arion and provides for years of reliable service. An excellent support bed for other
high density medias. Sediment ltraon down to the 10-20 micron range. (the average human hair is about 100 microns in di-
ameter) NSF/ANSI 61
CLINOPTILOLITE, MESH SIZE 14X30 (0.55MM): natural media with a large surface area and microporous structure, which can be
used as a highly ecient lter media for the reducon of suspended maer. Viewed under an electron scanning microscope, the
granules reveal an angular shape, rough surface and microporous void spaces as small as 3 microns. This creates a surface area
over 100 mes greater than silica sand. The angularity of the granules and the tapered internal pore spaces allow for reducon
of dirt, silt and organic maer suspended in water by bridging, straining and adhesion. The rough surface and internal porosity
provide a high surface area for ecient reducon of suspended maer. Ulizing deep bed ltraon can typically reduce sus-
pended solids down to the 5 micron or less range. (the average human hair is about 100 microns in diameter) NSF/ANSI 61
COCONUT SHELL-HIGH ACTIVATED CARBON: granular acvated carbon is designed for reducon of tastes, odors and dissolved
organic chemicals from municipal and industrial water supplies. Manufactured from select grades of coconut shell coal to pro-
duce a high density, durable granular product capable of withstanding the abrasion and dynamics associated with repeated hy-
draulic transport, backwashing and mechanical handling. Acvaon is carefully controlled to produce exceponally high internal
surface area with opmum pore size for the adsorpon of a broad range of low molecular weight organic contaminants and
oxidizing agents like chlorine and ozone. One of the most common applicaons for Coconut Shell-High Acvated Carbon (CS-
HAC) is the reducon of the undesirable tastes and odors present in many chlorinated water supplies. CS-HAC has been success-
ful for many years in the reducon of free chlorine from water supplies. The end product is clean, fresh water with no objecon-
able taste or odor characteriscs. NSF/ANSI 61
HIGH ACTIVATED CARBON (HAC): granular acvated carbon is designed for reducon of tastes, odors and dissolved organic
chemicals from municipal and industrial water supplies. Manufactured from select grades of bituminous coal to produce a high
density, durable granular product capable of withstanding the abrasion and dynamics associated with repeated hydraulic
transport, backwashing and mechanical handling. Acvaon is carefully controlled to produce exceponally high internal surface
area with opmum pore size for the adsorpon of a broad range of high and low molecular weight organic contaminants. Pri-
mary use in the municipal applicaon is the reducon of chloramine (chlorine and ammonia) and the disinfecon byproducts
caused by chlorinaon. These include chloroform and other trihalomethanes (THMs). NSF/ANSI 61
KDF 55 MEDIA: Designed specically for removing or reducing chlorine and water-soluble heavy metals. Can remove up to 99%
of water-soluble lead, mercury, nickel, chromium, and other dissolved metals. Is eecve in controlling the buildup of bacteria,
algae, and fungi, making it ideal for use in this mixed bed design ltraon. NSF/ANSI Standard 42
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004

9
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]
CATALYTIC ANTI SCALE UNIT: As water passes through the internally mounted NaturalSof it is subjected to a turbulent interacon
with a non-sacricial, lead free, WQA NSF 61 & 372* cered catalyc core made of a special alloy. This alloy core has a unique
surface that causes a transformaon to take place as water ows across it. The dissimilar metals and the water create a galvanic
eect generang a very small electrical charge. This electric charge causes a percentage of the calcium and bicarbonate in the wa-
ter to come out of soluon and into suspension forming calcium carbonate in the aragonite state. The microscopic aragonite crys-
tal formaons remain suspended in the water and pass harmlessly through the system. As a result there is insucient calcium
remaining in soluon to form scale in your pipework and appliances. Any Pre-Exisng scale is simply washed away over me. NSF/
ANSI 61, 372

Overall Filter dimensions are approximately 12” x 60”

The standard water line in and out connecons are 3/4", NPT, Plasc, (oponal 1” connector available)
The pipe size for a residenal drain line should be a minimum of 1/2" (13 mm).
The unit should be located close to a drain to prevent air breaks and back ow.
An uninterrupted alternang current (120 VAC) supply is required. The system includes a transformer to supply 12 VDC. Do not
replace the transformer with a dierent power supply without consulng NaturalSo rst. Do not cut or modify the transformer
cable.

10

Product performance may vary based on local water condions, proper specicaon & applicaon, proper plumbing applicaon,
setup, installaon, startup, maintenance and/or usage.
Follow all applicable local plumbing codes.
The feed water must comply with the following condions for all systems capabilies, compliances, and warranes to remain valid.
Water Temperature Range: minimum 40°F, maximum 80°F
Water Pressure: Point of Entry (POE): minimum 40 psi, maximum 75 psi
Water Flow Rates: water must be supplied to unit at a minimum of 1 GPM
Average Service Flow Rates: 1 to 4.5 GPM
Peak Flow Rates: With NS1 Inside = 10 GPM, With NS6 Inside = 16 GPM
Filtraon Tank must be connected to main cold-water supply.
Secondary NaturalSof (NS05) must be installed in hot water recirculaon loops for full and proper heater protecon.
Do not allow the unit to freeze.
Do not use where water is microbiologically unsafe or with water of unknown quality without adequate disinfecon before or aer
the system.
Do not allow backwash line to be stopped or restricted.

’
Water quality and the volume of water run through the system will determine the total me of useful media life. With average us-
age and quality, you can expect 7 to 10 years of useful life before having to replace the layers of ltraon within your unit.
-

Yes, you must install an NS05 on any hot water recirc pump to fully protect the hot water heater and appliances.

Please email your quesons to: [e-mail]
One of our representaves at NaturalSof will respond promptly. If you would like a representave to call you back personally,
please be sure to include your phone # and state you reside in for local representaon.
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004

11
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]

Common Error Codes and soluons are found below. For a complete manual for your lter head, please email customer support at:
[email protected]m
Error Code Error Type Cause Soluon
Er-0Motor stall, cam
sensor error.
The electronic board did
not sense movement by
the opcal sensor for 6
seconds.
Unplug the power. Remove the cover and inspect the wiring behind
the electronic board. Make sure the opcal encoder is in its proper
posion and the cord is connected. Push the motor into the valve to
be sure it is seated correctly. Plug the power back in and watch that
the piston moves.
Er-1Opcal Encoder
has seen unex-
pected moon.
Non crical error. Infor-
maon only.
Press any buon to clear the error. This error can occur due to water
hammer, or by simply hing the valve. Be sure the water pressure
does not exceed 75 PSI and install hammer arrestor if necessary.
Hammer arrestors installed on
the hot and cold water to your
laundry can decrease common
water hammer issues in residen-
al applicaons

12
Phone: [phone]
Web: www.naturalsof.com
Email: [e-mail]
1855 Lockeway Drive, Suite 506
Alpharea, GA 30004