NCM NCMO-5G4W10C0 User manual

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
Chapter 1: Overview
1.1 Product Description
NCM-5G4W10C0 GPON ONU is designed as HGU (Home Gateway Unit) in deferent FTTH solutions, the carrier-class FTTH
application provides data service access. It is based on mature and stable cost-effective GPON technology. Adopts high
reliability, easy management, configuration flexibility and good quality of service (QoS) guarantees to meet the technical
performance of GPON Standard of ITU-TG.984. x.
1.2 Product Feature and model list
GPON Model
Features
NCM-2G4W10C0
◼1GE3FE
◼WIFI
Table 1: Model List
1.3 Characteristics
➢Fiber: Connect to the Internet through GPON OLT
➢LAN: Provide Ethernet port. Ethernet devices can be connected directly to the LAN port, to achieve Internet service.
➢WIFI: User can connect WIFI to surf the internet
◆Notes: All schematic drawings in the document may be different from the real products. These differences
will not affect the product functions. Please refer to the label at the bottom for the specific model to get
current PON model.

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
1.4 Technical Parameters
Technical item
Details
PON Interface
1 GPON port (Class B+)
Receiving sensitivity: ≤-27dBm
Transmitting optical power: 0~+4dBm
Transmission distance: 20KM
Wavelength
TX: 1310nm, RX: 1490nm
Optical Interface
SC/UPC Connector
(SC/APC Connector for CATV)
LAN Interface
1LAN port for GE and FE automatic adaptive mode and 3FE LAN ports. Full/Half, RJ45
connector
Wireless
Compliant with IEEE802.11b/g/n,
Operating frequency: 2.400-2.4835GHz
Support MIMO, Rate up to 300Mbps,
2T2R,2 external antenna 5dBi.
Support: multiple SSID Channel: Auto
Modulation type: DSSS, CCK and OFDM
Encoding scheme: BPSK, QPSK, 16QAM and 64QAM
Push-Button
3, For Functions of Reset, WLAN, WPS
Operating Condition
Temperature: 0℃~+50℃
Humidity: 10%～90%（non-condensing）
Storing Condition
Temperature: -30℃~+60℃
Humidity: 10%~90%（non-condensing）
Power Supply
DC 12V/1A
Power Consumption
≤6W
Dimension
155mm×92mm×34mm（L×W×H）
Net Weight
≤0.24Kg
Table 2: Technical parameters

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
1.4 Panel LED Description
LED
Status
Description
POWER
On
The device is powered up.
Off
The device is powered down.
PON
On
The device has registered to the PON system.
Blink
The device is registering the PON system.
Off
The device registration is incorrect.
LOS
Blink
The device does not receive optical signals.
Off
The device has received optical signal.
SYS
On
The device system runs normally.
Off
The device system runs abnormally.
WIFI
On
The WIFI interface is up.
Blink
The WIFI interface is sending or/and receiving data (ACT).
Off
The WIFI interface is down.
WPS
Blink
The WIFI interface is securely establishing a connection.
Off
The WIFI interface does not establish a secure connection.
LAN1~LAN4
On
Ethernet connected properly (LINK).
Blink
Ethernet is sending or/and receiving data (ACT).
Off
Ethernet connection exception or not connected.
Worn
(CATV)
On
Input optical power is higher than 3dbm or lower than -13dbm
Off
Input optical power is between -13dbm and 3dbm
Normal
(CATV)
On
Input optical power is between -13dbm and 3dbm
Off
Input optical power is higher than 3dbm or lower than -13dbm
Table 3: Panel lights on
1.6 Packing List
After opening the product packaging, please carefully check the items in the following table. If they are inconsistent with the
reality, please contact the supplier.
Table 4: Packing List
Contents
Quantity
ONU
1pcs
Power adapter
1pcs
User manual
1pcs

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
Chapter2: Installation
2.1Equipment Installation
ONU product is a fixed configuration cassette equipment. Site equipment installation is relatively simple. Simply install the
device on a specified place, connecting the upstream fiber subscriber line connections, connect the power cable. Actual
operation is as follows:
2.1.1 Installed on the desktop
Place the machine on a clean bench, this installation is relatively simple, you can observe the following operation:
• Ensure the smooth workbench.
• Around the device enough space for heat dissipation.
• Do not place objects on the device.
2.2.2. Mounted on the wall
• Observation ONU equipment chassis two cruciform recess, in accordance with the position of the groove, instead two screws
in the wall
• The original selected two mounting screws gently snap into recesses aligned.
• Slowly let go, so that the device under the support of the screw hanging on the wall.
2.2 Installation Requirements
To avoid equipment damage caused by improper use and personal injury, please observe
the following precautions:
• Do not place the device near water or in damp places, in order to prevent water or moisture from entering the device.
• Do not put the device in an unstable place, avoid falling damage to equipment.
• Make sure that the supply voltage of the device matches the required voltage value.
• Do not open the equipment chassis without permission.
• Unplug before cleaning the power plug; prohibit the use of liquid cleaning.
2.3 Environment requirements
ONU equipment must be installed in the interior, and to ensure the following conditions:
• Confirmation at the ONU installation with enough space to facilitate cooling machine.
• ONU suitable operating temperature of 0°C — 50°C, humidity 10% to 90%.
Electromagnetic Environment
ONU equipment in use can be affected by external electromagnetic interferences, such as
radiation and conduction through the impact on the device, this should note the following:
• Device workplace should avoid radio transmitters, radar stations, and high-frequency interface from power equipment.
• User cable typically require alignment indoors if outdoor lighting traces measures should.
2.4 Cable Connection
Optional cable connection for different model
Rear View for multiple port

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
2.5 Side view for button
Chapter3: Web Management
XPON ONU provides simple Web management functions, including device information, modify LAN Management IP address、
OID, Password, Configuration File, Backup, Upload, Restore firmware upgrade etc...
NOTE:
➢About more ONU detail configuration should be configured by administrator permission.

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
3.1 Default configuration
The following is the default device configuration information.
Figure 2 Web login
3.2 Basic Configuration
Figure 3 Device Information
Device Info Menu displays the current device base information. Including Model, Mac address, Serial Number, Software
Version, on Register State etc...
Note: All the device information may be changed, the actual device shall prevail
◆Notes: About WEB login information, please see the label at the bottom.

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
Figure 4 Network Info
Device Info Menu displays the current WAN Connection information.
Figure 5 WLAN Configuration
WLAN Configuration Menu displays the current device WIFI basic information. Including SSID Name, SSID Enable, WIFI
Encryption etc....User could modify the SSID Name and Password.
Note: After modify WLAN configuration, users usually don’t need to reboot, just take a while for WLAN configuration to take
effect.

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
Figure 6 Restart/Restore Factory
Restart: The operation to reboot the device.
Restore Factory: The operation to restore the device to its factory configuration.Note: About RST button, please press RST
button over 10 seconds until all Panel lights on, than ONU can restore factory default and reboot.
Figure 7 Upgrade
Firmware upgrade Menu allows user to update the software of the device. Click the “Browse” button to select the software
and then click the “Upgrade” button to update.
Note:
1. Please do not power off during the upgrade process.
2. The process of Upgrade will take 2-3 minutes.

Model: NCMO-5G4W10C0 MANUAL
NCM Supplies Inc.
8125 NW 64th ST. Miami, Florida 33166
Phone: [phone] Fax: [phone]
[email protected] | www.ncmsupplies.com
Unless otherwise noted, the above specifications reflect typical device performance at stated reference levels in the recommended operating configuration(s).
Specifications are subject to change without notice.
NCMO-5G4W10C0 MANUAL (1.1Rev2020) © 2000-2020 NCM Supplies –All Rights Reserved
Chapter4: Troubleshooting
1. After power, why are all the lights lit?
Reasons: 1) Power connection errors;
2) Power is not normal.
Solution: 1) Check that the power cable is connected;
2) The rear panel of the power supply is turned on.
2. Why does LED of LAN not light?
Reasons: 1) Network cable is damaged or loose connection.
2) Cable type errors.
3) Long lines outside the allowable range.
Solution: 1) Replace the network cable and pay attention to the standard Ethernet cable must be parallel or crossing lines.
3.Why is LED of LOS always blinking?
Reasons: 1) Fiber failure.
2) Center office equipment failure.
Solution: 1) Inspect fiber is connected property, is connected to the correct connector, optical power is normal;
2) Contact your operator.
4. Why does LED of PON flashes instead of always on?
Reasons: 1) Fiber optic connector is loose. 2) Central office equipment failure.
3) Fiber optic connector is dust.
Solution: 1) Inspect fiber is connected property.
2) Cotton ball with alcohol swabbing fiber optic connectors.
3) Contact your operator.
5. Why does ONU stop working after working for a long time？
Reasons: 1) Power supply is not working properly.
2) The equipment from overheating.
Solution: 1) Check if there is contact with abnormal voltage is too high or too low.
2) Check the ambient conditions, vents are nominal ventilation.