Neat WALL Famiy Release Note

WALL Family
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Technical Handbook
NE41 11014-02 v4.1

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NE41 11014-02 v4.1 WALL - Technical Handbook
© 2011 NEAT Group
All rights reserved.
Document number: NE41 11014-02 v4.1
Revision date: 2019-07-25
NEAT Electronics AB
Varuvägen 2
SE-246 42 Löddeköpinge
Sweden
Phone: [phone]
Fax: [phone]
www.neat-group.com/es/en
[e-mail]
Information in this user manual is subject to change without notice.
NEAT Electronics AB reserves the right to change or improve their products and to make
changes to the content without obligation to notify any person or organization of such
changes or improvements.
NEAT Electronics AB is not responsible for any loss of data, income or any consequential
damage whatsoever caused.
For more information, details and descriptions, visit our web site:
www.neat-group.com

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NE41 11014-02 v4.1WALL - Technical Handbook NE41 11014-02 v4.1WALL - Technical Handbook
1 Introduction 7
1.1 Intended use 7
1.2 General 7
1.3 This handbook 7
2 Hardware 8
2.1 General 8
2.2 Front design 8
2.2.1 Product variants 8
2.3 LEDs and connectors 9
2.4 Backside design 10
2.5 The screw connector 11
2.6 Mounting frames 12
2.6.1 1 mm mounting frame 12
2.6.2 13 mm mounting frame (accessory) 12
2.6.3 Mounting frame IP44 (accessory) 13
2.7 Power supply 14
2.7.1 Mains failure/return 14
3 WIOR Category products 15
3.1 General 15
3.1.1 Transmission 15
3.1.2 Relay action 15
3.1.3 Deactivation indication for KEY 15
3.2 OUT1 and OUT2, relay outputs 16
3.3 IN1 and IN2, wired inputs 16
3.4 J1 and J2, jumpers 16
3.5 6.35 mm telejack 16
3.5.1 Port 1 and 2 17
3.5.2 Tamper 17
3.6 Key cylinder 17
3.7 Manual conguration 18
3.7.1 Add a radio transmitter 18
3.7.2 Remove a transmitter 19
4 ROOM category products 20
4.1 General 20
4.2 Hardware 20
4.3 Radio Controlled Mode 21
4.4 Unit Modes 21
Content

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NE41 11014-02 v4.1 WALL - Technical Handbook
4.5 One and two button Presence modes 21
4.5.1 One button presence mode 21
4.5.2 Two button presence mode 21
4.6 Autoready 22
4.7 Built in action plan 22
4.8 LEDs 23
4.9 Radio transmission 23
4.10 OUT1 and OUT2, relay outputs 23
4.11 IN1 and IN2, wired inputs 23
4.12 J1 and J2, Jumpers 24
4.13 6.35 mm telejack 24
4.13.1 Port 1 and 2 24
4.13.2 Tamper 24
4.14 Unit supervision 24
5 WALL Family Programmer 25
5.1 Overview 25
5.2 Installation of the soware 25
5.3 Soware startup 25
5.4 File menu 26
5.5 Communication menu - WIOR Category 27
5.5.1 Read from/write to device 27
5.6 Communication menu - ROOM Category 28
5.6.1 Read from/write to device 28
5.6.2 Change unit ID code 29
5.7 Help menu 31
5.8 The tabs 31
5.9 Buttons and in- and outputs tab 32
5.9.1 Input type 33
5.9.2 Conditions 34
5.9.3 Action 34
5.10 Radio events tab 34
5.10.1 Position 35
5.10.2 Radio ID 36
5.10.3 Alarm type 36
5.10.4 User type 36
5.10.5 Conditions 36
5.10.6 Action 36
5.11 Actions tab 37
5.11.1 Alarm type 37
5.11.2 Radio ID code 37
5.11.3 Relay 1 and Relay 2 action 37

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NE41 11014-02 v4.1WALL - Technical Handbook
5.12 Preferences tab 38
5.12.1 Radio parameters 38
5.12.2 Relay outputs 40
5.12.3 Technical alarms 40
5.12.4 Technical info 41
5.13 Cong tab 41
5.13.1 Radio parameters 41
5.13.2 Presence/Ready 42
5.13.3 Technical alarms 43
5.13.4 Technical info 43
6 Conguration examples 44
6.1 Exiting a door by pressing a PUSH 44
6.1.1 General idea about the setup 45
6.2 D-ATOM Care taker 45
6.3 D-ATOM care giver 46
6.4 D-POS settings 47
6.5 PUSH Settings 47
7 Safety and disposal 51
7.1 Safety notes 51
7.2 Disposal 51
Appendix A Technical data 52
Appendix B Alarm types 53

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NE41 11014-02 v4.1 WALL - Technical Handbook
Document revision history
Date Version Revision details
2011-12-19 1.0 Release of v1.0
2012-05-08 2.0 Relase of v2.0
2013-11-18 3.0 Release of v3.0
2019-06-24 4.0
General review of document layout,
Information about IP44-ready products added to chapter “2.2.1 Product
variants” och “2.6 Mounting frames” and references about D-POS II in
chapter “5.3 Soware startup”.
2019-07-25 4.1 Added technical specication for the input cable in “Appendix A Techni-
cal data” referenced in “3.3 IN1 and IN2, wired inputs”.

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NE41 11014-02 v4.1WALL - Technical Handbook
1 Introduction
1.1 Intended use
The WALL products are inteded for nursing homes and wardens as an I/O operating
unit, meaning it receives input either by radio or cable and performs actions, either
by sending radio messages or operating an electric relay.
1.2 General
In this manual the terms WALL or WALL Family are used as a common denomination
for dierent variants possible (e.g. PEAR, KEY, PUSH etc.).
The WALL products can be divided into two categories, WIOR and ROOM. The
products in the two categories dier in handling and operation, see "2.2.1 Product
variants".
1.3 This handbook
Information notes and warnings intended for maintenance personnel and/or users
are emphasized in these instructions by the pictogram’s dened here.
The Information sign and corresponding text is intended for information which might
be useful, but not critical for the reader and/or user.
The Warning triangle sign and corresponding text is intended for critical information
to which the user and/or reader should pay special attention.
In the running text certain text is highlighted to emphasize terms etc.

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NE41 11014-02 v4.1 WALL - Technical Handbook
2 Hardware
2.1 General
WALL units can be mounted in an electric coupling box (inset) or on the wall with a
wall frame (optional). The unit is designed so that all components and connectors t
into a standard coupling box with cc 60mm between the screws.
The WALL unit is equipped with a radio tranceiver as well as cable connectors for
physical I/O operation. E.g. a portable transmitter can trig the WALL by radio to
activate a relay thus opening a door, or a floor mat can be connected to the WALL and
when activated the WALL can send an alarm code to personnel.
WALL units are designed to operate in a D-SERVER System.
The WALL unit can be equipped with dierent types of connectors creating versatile
units accommodating dierent needs. The dierent hardware congurations result in
dierent product names, see "2.2.1 Product variants".
2.2 Front design
The WALL product is a versatile product since the cover can be equipped with a
variety of connectors, creating a variation of products with specic product names.
2.2.1 Product variants
WALL family products are divided into two categories: WIOR and ROOM. The
dierence between the two categories is in the soware and programming. Some of
the product variants are IP44 ready. This is obtained by mounting the IP44 ready unit
on a wall with an IP44 mounting frame, see "2.6.3 Mounting frame IP44 (accessory)".
The table below states the category and product names for dierent hardware variants.
Product name LED Button Key cylinder Telejack Pullcord IP44 ready
WIOR category products
WIOR x 1 Yes
PEAR x 1 x 1
KEY x 1 x 1
PUSH x 1 x 1 Yes
PUSH+PULL x 1 x 1 x 1 Yes
PUSH+PEAR x 1 x 1 x 1
PULL x 1 x 1 Yes
3PUSH x 3 x 3 Yes
3PUSH+PEAR x 3 x 3 x 1
ROOM category products
ROOM x 3 x 3 Yes
ROOM+PEAR x 3 x 3 x 1
Table 1. Product variant denominations.

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NE41 11014-02 v4.1WALL - Technical Handbook
2.3 LEDs and connectors
1
Picture 1. Front cover of a PUSH+PEAR.
LED(s)
All variants have at least one LED to indicate function, state etc.
Buttons
The buttons work as pushbuttons.
Key cylinder
A key cylinder allows for a caregiver to “turn on/o” the unit, which can be used to
manually decide what times the unit will be operational.
Telejack connector (6.35 mm)
A 6.35 mm telejack creates two ports (Port1 and Port2) for input, e.g. to be used with
a pear button.
Pullcord
A pullcord string with a handle for triggering alarms by pulling.
The pullcord string is equipped with a safety release to prevent injuries.
Picture 2. Pullcord safety release.

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NE41 11014-02 v4.1 WALL - Technical Handbook
2.4 Backside design
The PCB is identical for all product variants but can be equipped with dierent
connectors depending on the product. In general the PCB looks like below.
1
23
4
5
6
Picture 3. The backside of a WALL PCB.
# Denomination
1 Place for 6.35 mm telejack connector/pull cord/key cylinder
2 Jumper J2
3 Jumper J1
4 Battery connector x 2 (for AAA)
5 Screw connector
6 Data/product label with serial number*
* The serial number is also the radio ID code.
Table 2. PCB connectors denominations.
The 6.35 mm telejack connector is not mounted on all product variants.

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NE41 11014-02 v4.1WALL - Technical Handbook
2.5 The screw connector
The screw connector is for wiring inputs and outputs to the unit.
• Screw head: 3.5 x 0.6 mm (flat blade screw driver).
• Cable dimension: AWG 30-15 (0.05 - 1.5 mm2)..
10-28 VDC
Picture 4. Schematic layout of the screw connector.
# Denomination Meaning
1 OUT1 Relay output 1
2 OUT1 Relay output 1
3 OUT2 Relay output 2
4 OUT2 Relay output 2
5 IN2 Wired input 2
6 IN1 Wired input 1
7 - Common ground
8 + External power source
Table 3. The screw connectors contact denominations.

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NE41 11014-02 v4.1 WALL - Technical Handbook
2.6 Mounting frames
There are 3 dierent mounting frames to mount the unit on the installation. The IP44
mounting frame enables IP44 class protection for an IP44 ready unit, see "2.2.1
Product variants".
2.6.1 1 mm mounting frame
Picture 5. 1 mm mounting frame.
The 1 mm mounting frame is included in units by default and is used when mounting
WALL in an electric coupling box.
2.6.2 13 mm mounting frame (accessory)
Picture 6. 13 mm mouting frame.
The standard 13 mm mounting frame ts all units and is used when the device is
mounted on the wall surface.

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NE41 11014-02 v4.1WALL - Technical Handbook
2.6.3 Mounting frame IP44 (accessory)
The IP44 mounting frame is designed to provide IP44 class protection to IP44 ready
product variants, see "2.2.1 Product variants". The IP44 mounting frame is also 13
mm high.
It is important to secure that the surface of the wall where the mounting frame is
placed is flat and smooth so the mounting frame closes tightly to the wall.
Picture 7. IP44 mounting frame.
The three mounting frames contain a plastic flange (marked with a red circle in the
picture above) and is designed to t on a new WALL PCB.
To determine if the WALL PCB is new or old, take a look at Picture 8 below. New PCBs
have a hole where the red rectangle is, while old PCBs do not.
Picture 8. Hole (marked in red) on PCB indicating new version.
The IP44 mounting frame can be tted on an old PCB, but then the plastic flange must
be cut o.

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NE41 11014-02 v4.1 WALL - Technical Handbook
2.7 Power supply
The unit can be powered from 2 pcs of AAA alkaline batteries or from 24 VDC. If
using both batteries and 24 VDC, the batteries will work as power backup. 24 VDC is
connected to connectors 7 and 8.
The battery status is monitored, see "5.12.3 Technical alarms".
In the running text 24 VDC is used generally for 10-28 VDC power supply.
If the unit is to be used as a radio receiver it must be powered by 24 VDC.
Supply power must not exceed values specied in the technical data, "Appendix A
Technical data". The unit must only be powered from alkaline batteries of type GP
Ultra Alkaline AAA or GP Super Alkaline AAA.
2.7.1 Mains failure/return
When the unit is congured for and supplied with 24 VDC and batteries are mounted
and in the event of power failure the unit sends a Mains failure alarm aer a
randomized time between 30 and 750 seconds. If the power returns before the alarm
is sent, no alarm is sent.
When the power returns aer the alarm is sent, the unit sends a Mains return alarm
aer a randomized time between 30 and 750 seconds. If there is a mains failure
again before the alarm has been sent, the unit will not send any Mains return alarm,
but instead again wait for the power return.
If the unit is congured for and supplied with 24 VDC and no batteries are mounted,
no Mains failure nor Mains return alarms are sent, the unit is regarding this a regular
power o and -on.

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NE41 11014-02 v4.1WALL - Technical Handbook
3 WIOR Category products
3.1 General
1
2
3
4
Picture 9. PUSH+PEAR unit.
# Denomination
1 LED1
2 Button 1 (Red)
3 Place for tele jack connector/key cylinder/pullcord
4 Place for NEAT emblem
Table 4. Front cover components denominations.
LED1 is used for visual indication and can indicate in green, red and yellow colour.
The LED is behaving slightly dierent depending on whether the unit is battery
operated or powered by 24 VDC.
When the unit is started LED1 flashes yellow once.
3.1.1 Transmission
When a radio transmission is sent, the LED1 lights up red during the transmission
and turns to green for two seconds aer receiving an acknowledgment.
Please note that LED1 will only be active aer an event from Button 1, Port 1-2 or IN
1-2. For technical alarms LED1 is not used.
3.1.2 Relay action
When there is an action to one or both relays, the LED1 is lit green for three seconds.
3.1.3 Deactivation indication for KEY
When the Key is set to Deactivated, LED1 will light red. However, this requires:
• Jumper J1 must be mounted
• The unit must be powered by 24 VDC

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NE41 11014-02 v4.1 WALL - Technical Handbook
3.2 OUT1 and OUT2, relay outputs
There are two outputs which will be opened and closed according to action plan or
remote activation message. The outputs are galvanic separated from the wired inputs
and each other. Each output can be congured to be normally open or normally
closed.
Aer power on, both outputs are opened or closed according to conguration. Aer
power o, both outputs keep their last status.
The outputs can also be controlled by a D-SERVER using group activation codes.
This means if the function is enabled in the unit and a D-SERVER sends out the
appropriate group activation code, the aected units will activate the output relay
according to the action specied in the radio message.
The outputs are not allowed to control voltages or currents exceeding values
specied in the technical data, see "Appendix A Technical data".
3.3 IN1 and IN2, wired inputs
In the screw connector there are two wired inputs, IN1 (pin 6) and IN2 (pin 5). Both
inputs have a common ground (pin 7) and must be connected to potential free
contacts. They can both be congured as normally open or normally closed by using
jumper J2. They can also be congured by radio conguration.
For a technical specication of cable lengths and cable characteristics,
see "Appendix A Technical data".
Please note that input changes are ignored for 10 seconds aer power on.
3.4 J1 and J2, jumpers
There are two jumpers for conguring the unit, see below.
Jumper# On (mounted) O (not mounted)
J1 Radio receiver on, 24V mode Radio receiver o, battery mode
J2 Inputs (IN1 and IN2) normally closed Inputs (IN 1 and IN2) normally open
Table 5. Jumper settings.
Jumper J2 can be overrided by settings in WALL Family Programmer, see "5.9.1 Input
type".
3.5 6.35 mm telejack
Valid only for PEAR and PUSH+PEAR.

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NE41 11014-02 v4.1WALL - Technical Handbook
3.5.1 Port 1 and 2
Port 1 and Port 2 are inputs, available if a 6.35 stereo telejack connector is mounted
on the PCB. On a stereo teleplug, Port 1 is the tip and Port 2 is the ring. If a mono
teleplug is used, only Port 1 is available. Both ports have a common ground and must
be connected to potential free contacts (see below).
Port 1Port 2 Port 1
Picture 10. Ports 1 and 2 on 6.35 mm on a stereo teleplug (le) and mono teleplug (right).
3.5.2 Tamper
If there is a plug present into the 6.35 telejack and this is removed, the unit sends a
Tamper alarm and if the plug is inserted again the unit sends an Tamper OK alarm.
No Tamper alarms are sent if a plug is removed or inserted during 10 seconds aer
power up.
3.6 Key cylinder
Valid only for KEY.
The key cylinder, used on the product KEY, enables the user to activate and
deactivate the unit by switching a key. The key cylinder is connected to Port 2 on
the PCB and controls whether IN1 and/or IN2 should be discarded when the unit is
deactivated, see "5.9.1 Input type".
1
1
2
Picture 11. Key cylinder states.
# State
1 Deactivated - No alarms
2 Activated - Alarms are sent
Table 6. Key cylinder states.

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NE41 11014-02 v4.1 WALL - Technical Handbook
3.7 Manual conguration
These units can be manually congured regarding adding radio transmitters and how
the two relay outputs should act when the added transmitter is activated.
The procedure is in short:
1. Determine what position to activate.
2. Add the radio transmitter.
3. Determine the action when the added transmitter is activated.
3.7.1 Add a radio transmitter
Please read the following instruction carefully before attempting to manually
congure a radio transmitter.
1. Power o the unit (both 24 VDC and batteries must be removed).
2. Remove jumper J2.
3. Power on the unit and replace jumper J2 within 5 seconds from power on.
4. The LED1 now blinks green three times.
5. Aer the initial“three green blink”, the unitwill now start to blinkred. The number of
blinks indicates the currect radio position, i.e. 3 red blinks equals radio position
3.
1234567812
Picture 12. Sequence
6. To select radio position, press any button.
7. The unit conrms the selection by lighting green for 2 second.
8. Now activate the radio transmitter (e.g. press the red button on an ATOM).
9. The unit conrms the succesful reception of the radio ID code by lighting green
for 2 seconds.
10. The unit starts blinking green, allowing the setting the action for relay 1.
11. The number of blinks indicate what action to set.
–1 blink = Pulse
–2 blinks = On
–3 blinks = O
–4 blinks = Toggle
–5 blinks = No action
–6 blinks = Stop pulse
12. Press any button at the appropriate action blink.

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NE41 11014-02 v4.1WALL - Technical Handbook
13. The unit starts blinking red, allowing the setting the action for relay 2.
12345612
Picture 13. Sequence 2.
14. Press any button at the appropriate action blink.
15. If programming is successful LED1 rapidly blinks green for 2 seconds.
At any stage during the manual conguration, if there is an unsuccessful
conguration, the LED1 will blink red rapidly for 2 seconds. If this happens the
manual conguration is cancelled and it is necessary to restart the procedure.
In the event of inactivity during manual conguration (e.g. a transmitter is not
activated aer #7 or a port/button is not pressed aer #11) the unit waits for 60
seconds and then returns to normal mode. No change is saved and the manual
conguraton must then be restarted.
3.7.2 Remove a transmitter
To remove a transmitter, follow steps 1 trough 7 above. Aer step 7, remove jumper
J2. The device conrms the deletion by rapidly blink green for 2 seconds.

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NE41 11014-02 v4.1 WALL - Technical Handbook
4 ROOM category products
4.1 General
ROOM and ROOM+PEAR can act according to either a built in action plan or it can act
on sent radio commands, i.e. Radio Controlled Mode. The built in action plan is set
in the memory of the unit and can not be altered, but when in Radio Controlled Mode
the unit is merely a simple transceiver and performs whatever actions that are sent
from a central, e.g. a D-SERVER.
To set a unit to work in Radio Control Mode it must be programmed with a NPU and
WALL Programmer, see "5 WALL Family Programmer" on page 25.
4.2 Hardware
1
1
5
2
3
6
7
4
8
Picture 14. ROOM+PEAR front cover design.
# Denomination
1 LED1
2 Button 1 (Red)
3 LED2
4 Button 2 (Yellow)
5 LED3
6 Button 3 (Green)
7 Place for tele jack connector (ROOM+PEAR)
8 Place for NEAT emblem
Table 7. ROOM and ROOM+PEAR front cover components (also valid for 3PUSH+PEAR).