Neater Straw Mover User manual
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Description
The Neater Straw Mover has been developed for people who find it difficult to use a conventional cup or
straw and allows people the option to independently move a flexible straw away from their face.
A remote switch is pressed by the user to bring the straw to and from their mouth.
Any device such as this has the potential to cause choking. For this reason, it is only recommended for
use by each individual after an assessment by a Speech and Language Therapist.
The Neater Straw Mover enables people to drink liquids when they want to. It can be used in combination
with the Neater Power Drinker which pumps liquid or pureed food.
Safety
•Read all instructions carefully before use and particularly before making any adjustments. Incorrect
use and adjustment could damage the unit and/or make its use dangerous in some way.
•The Neater Straw Mover should only be used for drinking consumable liquids.
•It should not be used by people with swallowing difficulties or who are liable to choke, except under
the supervision of a trained Speech and Language Therapist.
•Drinks should not be scalding hot.
•Your mouth should always be higher than the mug or siphoning can occur and cause choking.
•Clean all parts before use - especially the flexible tubing and check that no cracks have appeared in
the tubing.
•Take care not to stick the straw in your eye or into the back of your throat.
•The switches supplied should only be used with the unit.
•Repeated bending of the wire in the same place can cause it to break
Bendy
Straw x2
Rigid Straw x2
Non-Return
Valve x 2
Mouth Piece
x 2
External
Switch
Straw
Cleaning
Brush
Syringe
Bendy Arm
Straw Clip
Straw
Mover
Clamp
USB-C Wire
Charger
Velcro x 4
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Bendy Arm holder - B
Twist the lower ring to adjust range of
movement. Twisting clockwise will
increase and anti-clockwise will decrease
range.
External Switch - D
The standard switch
is very light and can
be positioned
wherever
convenient; supplied
with a Velcro ring
Bendy Arm
Clip in flexible tubing.
Bend to a convenient position for
the user. AVOID SHARP BENDS
and DO NOT pull hard on the
bendy arm as this can damage it.
To Use
1. Ensure the device is securely clamped to a table or to a wheelchair attachment (available separately).
2. Clip the bendy straw into the straw clip (A). Use Velcro to assist holding the straw.
3. Plug the external switch (D) in to the socket (H).
4. Press the external switch (D) to move the straw one way. When you press it again, the straw will
move in the opposite direction. When the straw is moving the movement LEDs (C) will light up,
alternating red and green.
5. Twist the lower ring of the bendy arm holder (B) clockwise to increase the range of movement, or
anticlockwise to reduce it. Adjust this when the straw clip is in the clockwise position. Adjust as
necessary to get the right range for you.
6. Move the straw head to a comfortable mouth position.
NB: If one of the movement LEDs (C) is lit but the device is not moving, something is stuck. Unplug the
external switch (D) and contact the supplier.
Troubleshooting
•If one of the movement LEDs (C) is lit but the device is not moving, something is stuck. Ensure there
are no obstructions. Unplug the external switch (D), charge it fully and then try again. If this doesn’t
solve the problem, contact the supplier.
•If the unit becomes slow or does not move the battery needs to be charged.
•If the charger is plugged in but the charging LED (G) is not lit, the battery may be very flat. Try waiting
for half an hour. If it remains unlit, the battery may need replacing, this is standard for lithium ion
batteries which have an expected life of 3 years. A new battery pack and replacement service is from
your Neater supplier.
Straw Clip - A
This holds your bendy straw in place. It
has space for 2 straws so you can have
2 drinks if you wish.
Movement LEDs - C
Indicate when the straw mover is
operating (red and green).
Clamp
Secures the Neater
Straw Mover to a
table.
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These holes enable alternative ways of mounting
the device. They are compatible with our wheelchair
Cup Holder (ND-MKV).
This screw can be removed to
enable different clamp options.
Switch Socket - H
Suitable for standard switches with 3.5mm jack
plug, including head or foot switches.
Battery Charge Port –F
Only use the battery charger
supplied with the unit.
Cleaning
•Always rinse flexible tubing out and clean before use and immediately after use.
•Use sterilising solution and rinse thoroughly.
•A Straw Cleaning Brush is provided (ND-SC).
•Other parts of the unit can be wiped clean; rinsing off any detergent used.
•Some chemicals may attack the plastic casing.
•Do not immerse the unit in water.
Disposal –RoHS and WEEE
This equipment is exempt from the RoHS directive (as medical devices) as long as it is used to assist
people with disabilities. Under the WEEE directive it should not be disposed of in the normal waste
stream but be placed with separate collection for electrical and electronic equipment (or returned to
Neater Solutions Limited). Producer Registration Number: WEE/GB0074UR/PRO
To Charge
•To charge plug the USB-C lead into
the charging port (F). Plug the
charger (E) into a mains socket. A
charger will be provided.
•The charging LED (G) will light up
red when charging. This will change
to blue when fully charged.
•The Neater Straw Mover only needs
to be charged between once a
week and once a month, depending
on usage.
•You can use the Neater Straw
Mover when it is charging.
Charger - E
USB-C cable from
charger plugs in here.
Charging LED - G
Indicates when
charging.
Switch Socket - H
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