Neato Robotics XV-11 User manual

Neato XV-11™ Vacuum
User’s Guide

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS.
PLEASE REFER TO PAGE 10 FOR ADDITIONAL SAFETY INSTRUCTIONS.
1916 Old Middlefield Way Suite A
Mountain View, CA 94043
Copyright © 2009 Neato Robotics, Inc. All rights reserved.
Neato Robotics, Neato XV-11, and Your Future is Neat are trademarks
of Neato Robotics, Inc.

Neato XV-11 User’s Guide3
Table of Contents
Welcome!.........................................................................................................................................................5
Anatomy of Your Neato XV-11 Vacuum ................................................................6
Important Safety Instructions ......................................................................... 10
Likes and Dislikes ....................................................................................... 11
Using the Neato XV-11 Vacuum................................................................................................................15
Using the Charging Base................................................................................ 16
Charging without the Charging Base ................................................................. 19
Charging Status .......................................................................................... 21
Optimal Charging................................................................................... 21
Cleaning Mode ........................................................................................... 22
Quick-Start Your Robotic Vacuum .................................................................... 23
Using the Control Center LCD screen ................................................................ 24
Setting the Clock ........................................................................................ 26
Scheduling a Cleaning .................................................................................. 28
To Get the Most of Scheduled Cleanings ............................................................ 30
Ideas for Scheduled Cleanings ........................................................................ 31

Neato XV-11 User’s Guide4
Removing a Scheduled Cleaning ...................................................................... 32
Pausing a Cleaning ...................................................................................... 34
Turning off the Lights on Your Vacuum.............................................................. 34
Turning off Your Vacuum .............................................................................. 35
Emptying the Dirt Bin................................................................................... 36
Boundary Markers ....................................................................................... 38
Using boundary markers........................................................................... 38
Communicating with Your Neato XV-11 Vacuum ................................................... 39
LCD Feedback Messages ................................................................................ 40
Filters ..................................................................................................... 42
Customer Support .................................................................................................................................... 43
One Year Warranty (Domestic Use) .................................................................. 44
Compliance Information ............................................................................... 45
Declaration of Conformity ............................................................................. 46
Parts....................................................................................................... 49
Disposal Notices ......................................................................................... 50

Neato XV-11 User’s Guide5
Welcome!
Thank you for purchasing your new Neato XV-11 vacuum. And welcome to the home robotics revolution.
This detailed user’s guide will provide all you need to know. It’s easy.
If you are in a hurry, and want to learn the basics to get started right away, you can read the Quick Start
Guide. It’s even easier.
We’re here to help.
If you need help or have any questions, please contact our Customer Service team at
http://www.neatorobotics.com/support.
We want to keep in touch.
To ensure that we keep you up to date on your new Neato XV-11 vacuum, please register at
http://www.neatorobotics.com/register.
Neato is developing robotic home maintenance products that promise to free everyone from the drudgery
of household cleaning.
Your Future is Neat™.

Neato XV-11 User’s Guide6
Anatomy of Your Neato XV-11 Vacuum
Top view
Control panel
dirt bin eject
Room Positioning System (RPS)
dirt bin
handle
bumper
(see next page)
—the robot’s “eye”
Start
button
(grasp in
direction
of arrow)

Neato XV-11 User’s Guide 7
Control panel
Buttons:
Start button
LCD screen
Up
Down
Back
softkey
status
light

Neato XV-11 User’s Guide8
Bottom view
Back View
Thisdevice complies with Part 15 of the FCC Rules. Operationis
subject to t he following twocondit ions: (1) Thi s device may n ot cause
harmful interference,and (2) this device must accept any interference
received, including in terference that m ay cause undesired operation.
Model No. XV-11
SN: VVVV-SSSSSSS-AAANNNNNAA
LID: VVVV-SSSSSSS-AAANNNNNAA
24 VDC 2.5 A
FCC ID: ***********
FCC Statement:See Instruction Manual
USPatents Pending· Made in China
Class I Laser Product
Complies with FDA performancestandards for laser products
exceptfor deviations pursuant to Laser NoticeNo. 50,
dated June 24, 2007.
1916 Old MiddlefieldWay, Suite A
Mountain View,CA 94043
http://www.neatorobotics.com
sweeping brushes
vacuum inlet
wheel
brush guards
battery doors
brush guard
release
drop sensor
window
drop sensor
window
brush guard
release
wheel
information
label
power port charging
contact points

Neato XV-11 User’s Guide 9
Charging base (external view)
Charging base (internal view)
charging
contact points
release button
cable wrap
pegs
power cable

Neato XV-11 User’s Guide10
Important Safety Instructions
Please read all instructions before using this appliance.
Save these instructions for future reference.
Refer all non-routine servicing to Neato Robotics.
The robotic vacuum cleaner shall only be charged using the included power adaptor or
charging base.
The robotic vacuum cleaner shall only be operated using the included batteries. Do not
replace with non-rechargeable batteries. If your batteries run low, replacement
batteries can be purchased at http://www.neatorobotics.com/support.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
For best performance, empty your dirt bin and clean the vacuum’s brush after each use.

Neato XV-11 User’s Guide 11
Likes and Dislikes
There are just a few things to remember that will keep your Neato XV-11 vacuum happy
and successful in your home:
Likes Dislikes
POWER. Charge it when you aren't using
it to ensure that every time you need it,
it will be ready to roll.
WATER, CHEMICALS, or OTHER MOLD
PRODUCING FLUIDS. Do not clean wet
messes with your Neato XV-11. Though it
may seem pet-like, do not bathe or
otherwise submerge your Neato XV-11
vacuum in water. It also doesn’t like
harsh chemicals, or anything that can
permanently stain it. It doesn’t mind
being cleaned and groomed with a damp
cloth, however.

Neato XV-11 User’s Guide12
BOUNDARIES. Your Neato XV-11 vacuum
likes to clean everywhere it can reach. If
you want to keep the robot from a
certain area, just put out the boundary
markers (see page 38). The robot will
clean up to the boundary markers but
will not cross over the them.
HANGING CABLES AND LOW TO THE
GROUND TABLECLOTHS. To keep your
robot and your home safe, make sure
that your vacuum cannot get caught on
hanging electric cords, tablecloths, or
other cord-like items.
GROOMING. Because it's down in the dirt
all day long, your Neato XV-11 vacuum
can get a little grungy. After a while,
give it a once over to ensure wheels and
brushes are free of hair and debris and
to keep it running smoothly.
COLD. Exposing your Neato Robotics
vacuum to freezing temperatures may
cause permanent damage, and possibly
hurt its feelings.
OUTDOORS. Your Neato vacuum is a
domestic device and not intended for
outdoor use. Keep it in the house where
it will be happy.
Likes Dislikes

Neato XV-11 User’s Guide 13
Neato XV-11 vacuum cleaning smarts
1
2
1- Rectangular front design allows vacuuming close to walls and into corners.
2- Low profile allows cleaning under furniture.
3- Always vacuums in straight lines.
4 & 5- Cleans closely around obstacles.
6- Automatic doorway recognition ensures complete cleaning of room before
moving on to the next.

Neato XV-11 User’s Guide14

Neato XV-11 User’s Guide15
Using the Neato XV-11 Vacuum
The Neato XV-11 vacuum is ready to start cleaning as soon as you charge up its battery.
•To charge the battery, see Using the Charging Base on page 16 or Charging without
the Charging Base on page 19.
•To begin a quick-start cleaning, see Quick-Start Your Robotic Vacuum on page 23.
•To schedule regular cleanings, see Scheduling a Cleaning on page 28.

Using the Charging Base
Neato XV-11 User’s Guide16
Using the Charging Base
The Neato XV-11 vacuum has a preinstalled Nickel Metal Hydride (NiMH) rechargeable
battery that has to be fully charged before you can use it for the first time.
You can use the charging base to charge it as described in the steps below, or plug the
charging cable into the vacuum’s power port as described in Charging without the
Charging Base on page 19.
To use the charging base:
1Plug your charging base into the wall and place it on the floor in a room:
•that you want to vacuum frequently
•at least 3 feet from a corner of the room
•where the vacuum will have a clear path to return to recharge itself

Using the Charging Base
Neato XV-11 User’s Guide 17
Giving the vacuum a clear path to its charger

Using the Charging Base
Neato XV-11 User’s Guide18
2Place the Neato XV-11 vacuum’s curved edge up against the charging base so that the
charging base's contact points make contact with the vacuum’s charging contact
points. The status light turns on to show you it is charging.
Neato XV-11 connected to charging base

Charging without the Charging Base
Neato XV-11 User’s Guide 19
Charging without the Charging Base
If you’d rather not use the charging base, follow these steps to use the provided power
cable:
1Press the release button to open the back of the charging base and remove the power
adapter and cables. Connect the round connector into the power port on the Neato
XV-11 and the other end into a three-prong wall outlet as shown below.
Neato XV-11 charging directly from wall outlet

Charging without the Charging Base
Neato XV-11 User’s Guide20
2To reinstall the power adaptor into the charging base, press the release button on
top of the charging base to open the back of the unit. As shown in the illustration
below, plug the round connector into the receptacle and wrap the cables around the
cable wrap pegs. Then extend the cable out of the side of the charging base and plug
it into a three-prong wall outlet.
Charging base (internal view)
cable wrap
pegs
power cable