NEBO PINNACLE 2400 User manual

PINNACLE™2400
POWERSTATION
OPERATING INSTRUCTIONS
PLEASE READ BEFORE OPERATING THIS EQUIPMENT
FOR ALL QUESTIONS ABOUT THE WARRANTY
OR EXCHANGE REQUESTS, CONTACT US.
1-800-255-6061

— 02 —
YOUR SAFETY IS IMPORTANT TO US.
Please read the instructions carefully and utilize the proper precautions
before operating this equipment.
- Read all instructions before using the product.
- When used correctly, lithium-ion rechargeable batteries provide a safe and
dependable source of portable power. However, if they are misused
or abused, this may result in leakage, burns, fire or explosion, causing
personal injury or damage to other devices.
- Misusing or incorrectly connecting your NEBO Pinnacle 2400 may cause
electric shock to users and damage equipment.
- Keep your NEBO Pinnacle 2400 dry and away from moisture and corrosive
materials. The NEBO Pinnacle 2400 should not be used near water
or wet areas such as bathtubs, showers, bathrooms, sinks, swimming
pools or basements.
- Do not expose your NEBO Pinnacle 2400 to moisture, water, rain, or snow.
- Keep your NEBO Pinnacle 2400 away from heat sources, including open
flames, radiators, stoves, ovens, and any other devices that produce heat.
- The lithium-ion rechargeable battery used in this charging device may
present a risk of fire or chemical burn if mistreated. Do not expose to fire
or excessive temperature. Do not expose to heat above 212°F (100°C)
or incinerate.
- In the unlikely event of leakage or explosion use sand or a chemical
fire extinguisher.
- Your NEBO Pinnacle 2400 may become warm under extended high power
operation. Do not cover, wrap, or otherwise restrict the NEBO Pinnacle 2400
during operation.
- Do not disassemble your NEBO Pinnacle 2400. There are no user-serviceable
parts inside. Incorrect reassembly may result in shock or fire hazard.
- Do not drop or subject to strong impacts. Do not operate your NEBO Pinnacle
2400 if it has received a sharp blow, or has otherwise been damaged
in any way.
- Do not puncture, crush or subject to mechanical shock.
- Only charge your NEBO Pinnacle 2400 by the specified method with the
specified charging cords provided with the unit.
- The NEBO Pinnacle 2400, along with its accessories, are not toys and should
be kept away from children.
- Do not insert any foreign object into the ports or openings of your NEBO
Pinnacle 2400.
- To clean your NEBO Pinnacle 2400, wipe the case with a soft cloth. Do not
use harsh chemicals, soaps, or detergents.
- Make sure the NEBO Pinnacle 2400’s charging ports do not become
contaminated with lint or other debris. Use a canned-air type of product
periodically to ensure that the port openings are clear.
- Batteries should be recycled or disposed of as per state and local guidelines.
SAFETY PRECAUTIONS / MOVING AND STORAGE INSTRUCTIONS
SAFETY INSTRUCTIONS

— 03 —
IMPORTANT: Fully charge your NEBO Pinnacle™ 2400 before using it for the
first time.
BATTERY MAINTENANCE: When not used, the Pinnacle 2400 power station
should be stored in a cool, dry place. However, we recommend every 3 months
to recharge for 2 hours. During this maintenance, the fans may turn on and
the unit may get warm. This behavior is normal. If this occurs, leave the unit
plugged in until fan activity stops. This charge cycle will help prolong battery
life and maintain peak performance.
ACTIVATE YOUR WARRANTY TODAY: Your NEBO Pinnacle 2400 has
a two-year warranty from the date of purchase. By registering your warranty,
you will help protect your investment and save a record of your purchase
with our customer service team.
Scan the QR code below to register your product.
For product information and videos, visit NEBOpower.com.
PRODUCT REGISTRATION
SAFETY INSTRUCTIONS

— 04 —
When not used, the NEBO 2400 power station should be stored in a cool,
dry place. However, we recommend every 3 months to recharge for 2 hours.
During this maintenance, the fans may turn on and the unit may get warm. This
behavior is normal. If this occurs, leave the unit plugged in until fan activity
stops. This charge cycle will help prolong battery life and maintain peak
performance.
BATTERY MAINTENANCE

— 05 —
PINNACLE SERIES
Whether you're an explorer seeking off-grid power, a modern nomad taking
your RV or van to new horizons, or a homeowner seeking reassurance during
unexpected outages, the NEBO PINNACLE Series is your answer. A fusion
of power, portability, durability, and versatility, this range of products promise
to empower your experiences and keep you connected.
PORTABLE. POWERFUL. VERSATILE.
The PINNACLE™ 2400 Power Station provides powerful performance for
multiple users across multiple days, portability to keep up with your travels,
a robust design, and versatile charging capability. Easily charge the power
station at home, in the car or via the sun (solar panel not included) as you
prepare to head into the outdoors or off-grid. Once it’s charged up, you’ll have
the confidence and adaptability to power just about and device thanks
to the 12-way output via the dual USB-A ports, dual USB-C Power Delivery
(PD) ports, wireless charging pad, four AC ports and three DC charging ports.
The powerful 2400W AC inverter means that you’ll always have an outlet
available, so you have the freedom to work remotely or stay connected and
with NEBO OVERDRIVE™, you’ll have access to an expanded watt capability
to power essential devices during a power outage or higher watt hungry items
up to 3000W. The PINNACLE 2400 was designed with heavy-duty handles
to make portability easier and port covers to protect it from dust or debris
and help prolong the lifespan of the unit. The LCD color display is easy to read,
offering real-time input and output data while the integrated floodlight makes
it a great emergency tool.
PRODUCT INTRODUCTION

— 06 —
The power requirements, run times and recharge figures below are estimates
and are provided for reference purposes only. Actual results may vary
by device.
DEVICE COMPATIBILITY
SMARTPHONE (10WH)
UP TO 147 RECHARGES†
ROUTER (6W)
UP TO 247 HOURS†
OF OPERATION
CIRCULAR SAW (180W)
UP TO 8.25 HOURS†
OF OPERATION
REFRIGERATOR
(1000WH/PER DAY)
UP TO 35 HOURS†
OF OPERATION
CPAP (50W)
(NO HEATED HUMIDIFIER)
UP TO 24 HOURS† OF
OPERATION
LAPTOP (41WH)
UP TO 36 RECHARGES†
TV (60W)
UP TO 24 HOURS†
OF OPERATION
COFFEE MAKER (650W)
UP TO 2.8 HOURS†
OF OPERATION
MICROWAVE (1000W)
UP TO 1.5 HOURS† OF
OPERATION

— 07 —
...............................................................................................................02
............................................................................................................04
............................................................................................................05
.............................................................................................................06
............................................................................................08
.............................................................................................................09
.....................................................................................................................05
..............................................................................................................................10
.................................................................................................................12
....................................................................................................................................13
..........................................................................................................15
...............................................................18
......................................................................................................................18
...........................................................................................................18
....................................................................................................................................19
......................................................................................................20
...................................................................................................................................21
Safety Instructions
Battery Maintenance
Product Introduction
Device Compatibility
Product Function Description
Button Descriptions
Button Indicator
LCD Display
List of Fault Codes
Charging
Operating Instructions
Transport Instructions for Dangerous Goods
Troubleshooting
Product Maintenance
FCC Note
Technical Specifications
Warranty
TABLE OF CONTENTS

— 08 —
1 97 11
12
108
2 3 5
120V 120V 120V 120V
13
14
15
4 6
LCD Display
12V DC Output Ports
12V DC Output Socket
USB-A Output Ports
USB-C Output Ports
120V AC Outputs (x4)
Solar/Anderson Input
Overload Protection
Reset Button
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
AC Input
Ground Port
LED Light
Wireless Output
AC Power Cord
12V DC to Anderson Cable
5525 to Anderson Cable
PRODUCT FUNCTION DESCRIPTION

— 09 —
Power ON/OFF Button: Press and hold to turn the unit on. Press and hold
to turn the unit off.
Mode Button: Turn on the unit first. Press the button to switch between
AC fast charging and slow charging (25%). Use slow charging if your
AC outlet is being shared by other equipment. The default mode
is fast charging.
LED Light Button ON/OFF Button: Turn on the unit first. Press the button
to turn on the LED light. Press again to cycle the LED light modes in this
order: Low, High, Strobe, S.O.S., Off.
USB ON/OFF Button: Turn on the unit first. Press the button to turn the
USB-A and USB-C output on. Press again to turn off.
DC ON/OFF Button: Turn on the unit first. Press the button to turn the
DC 12V output on. Press again to turn off.
AC ON/OFF Button: Turn on the unit first. Press the button to turn the
AC output on. Press again to turn off.
21
20
120V 120V 120V 120V
19
18
15
16
17
15 |
16 |
17 |
18 |
19 |
20 |
BUTTON DESCRIPTIONS

— 10 —
AC Input: During AC charging, this icon displays on the LCD.
DC Input: When solar panel or DC source is connected to the DC/Solar
input, the icon will turn on.
Uninterruptible Power Supply (UPS): An uninterruptible power supply
(UPS) is backup feature that provides near instantaneous power in the
event of an unexpected power failure or outage which protect sensitive
equipment from damage.
Devices with sensitive electronics like CPAP machines, some medical
equipment, or computers can benefit from the UPS feature. Instead of
powering down during an outage, they maintain performance despite the
power outage.
Input Power: When the power station 2400 is being charged by AC and/
or DC, the total charging power will be displayed under "INPUT". DC/Solar
input takes priority over AC input, when both are being used.
Input Time: Estimated time remaining to fully charge the internal battery.
AC Charge Mode: When displayed, AC slow charging is enabled (300W).
Fast charging is the default mode (1200W).
Cooling Fan Status: Cooling fan is on when the fan icon is displayed.
High Temperature Warning: When this icon illuminates, the internal
temperature has reached its high temperature limit, the unit will shut off
automatically.
1 2 3 17
5
11109876
4
16 15 14
13
12
1
1
2
3
4
5
6
7
8
LCD DISPLAY

— 11 —
9Low Temperature Warning: When this icon illuminates, the internal
temperature has reached its low temperature limit, the power station will
not be able to provide output or being charged.
AC Output Frequency: Indicates the AC output frequency.
Wireless Icon: Wireless output is on when this icon is displayed.
Discharge Time: Estimated time to fully discharge the internal battery.
Output Power: Shows the total output power.
AC Output: This icon indicates the AC output is enabled.
DC Output: This icon indicates DC 12V and cigarette lighter socket
is enabled.
USB Output: Indicates USB ports are enabled.
Battery Level Indicator: Shows the battery charged level.
10
11
12
13
14
15
16
17
LCD DISPLAY
Note: This value displays the real-time power consumption, it changes
accordingly when change in power consumption of the devices connected.

— 12 —
ERROR CODE POTENTIAL CAUSE SOLUTIONS
High Temperature Warning
Please stop using the product and let
it cool down to room temperature until
the icon disappears.
Low Temperature Warning Please stop using the product until
the icon disappears.
E01 Battery overvoltage Please disconnect the charging cable
and stop charging.
E02 Battery undervoltage Please disconnect the output and
charge the device.
E03 Inverter overheating Please disconnect the output and wait
1-2 hours before operation.
E04 Abnormal input voltage Please disconnect the charging cable.
E05 Abnormal grid frequency Please disconnect the charging cable.
E06 Abnormal output voltage Please contact customer service
center.
E07 Short circuit is detected on one
of the output port
Please disconnect the output and
check the electrical equipment.
E08 Overload is detected Please disconnect output.
E09 Inverter failure Please contact customer service
center.
E16 Charge overload Please disconnect the output load.
LIST OF FAULT CODES
NOTE: When the DC load is abnormal, the system will automatically turn off
the output and will not show the fault code. Please disconnect the output and
check the electrical equipment then try again. When the USB load is abnormal,
the corresponding output power will be zero and the system will not show the
fault code. Please disconnect the outputs and check the electrical equipment,
then try again.

— 13 —
CHARGING
CHARGING PINNACLE 2400 AT HOME:
1. Connect the AC Power Cord (included) into the Pinnacle 2400 AC input port.
Plug the other end into a AC wall outlet. Charging will begin automatically.
Press the “MODE” button to switch between fast charge at 1200 watts
or reduced power at 300 watts. Use reduced power if your AC outlet
is being shared.
2. When fully charged, the input watts will display 0 and the Digital Display will
indicate 100%. (Full charge could take up to 2 hours)
3. Disconnect cable and power off your Pinnacle 2400.
CHARGING PINNACLE 2400 IN YOUR VEHICLE:
1. Plug the 12V DC Power Cord (included) into the Solar/Anderson Input port.
Plug the other end into the vehicles DC output (cigarette lighter). Charging
will begin automatically.
2. When fully charged, the input watts will display 0 and the Digital Display will
indicate 100%. (Full charge could take up to 20 hours)
3. Disconnect cable and power off your Pinnacle 2400.
NOTE: To avoid discharging
your vehicle battery, be sure
to start your vehicle.
AC Power Cord
(Included)
DC to Anderson
Power Cord
(Included)

— 14 —
CHARGING
CHARGING WITH A SOLAR PANEL (SOLD SEPARATELY):
1. Connect the DC5525 to Anderson cable.
2. When fully charged, the input watts will display 0 and the Digital
Display will indicate 100%. (Full charge could take up to 8 hours*)
3. Disconnect cable and power off your Pinnacle 2400.
USING THE 120V AC OUTPUT PORTS:
The NEBO Pinnacle 2400 can be used to power your 120V AC electronic
devices/equipment/appliances rated for 2400 watts or less.
1. Connect the AC power plug from your electronic device, equipment
or appliance into any of the four AC Output Ports.
2. Long press the POWER ON/OFF button to turn on the power station,
then press the AC ON/OFF button to begin charging or powering.
3. When done, simply press the AC ON/OFF Button and remove the
plug from the Pinnacle 2400.
NOTE: The NEBO Pinnacle 2400 will provide up to 4800 watts surge power
for a short duration.
NOTE: Charging speed will vary based on a number of factors including weather,
obstructions and solar panel angle and positioning.
*Charge time achieved using four NEBO 100W Solar Panels.
DC to Anderson
Power Cord
(Included)
POWERING YOUR ELECTRONIC DEVICES,
EQUIPMENT AND APPLIANCES

— 15 —
OPERATING INSTRUCTIONS
USING THE 12V DC POWER SOCKET AND 5521 OUTPUT PORTS:
The NEBO Pinnacle 2400 can be used to power your 12V DC electronic
devices/equipment/appliances.
1. Connect your 12V compatible device/equipment/appliance into the
Power Socket or 5521 Output Port(s).
2. Long press the POWER ON/OFF button to turn on the power station, then
press the DC ON/OFF button to begin charging or powering.
3. When done, simply press the DC ON/OFF Button and remove the plug from
the Pinnacle 2400.
USING THE USB PORTS:
The NEBO Pinnacle 2400 is compatible with any USB charging cable and
is equipped with SMART CHARGE TECHNOLOGY, which allows the Pinnacle
2400 to communicate with your electronic device and provide the fastest and
safest charge for that device.
1. Connect the USB cable that came with your device.
2. Plug the cable into one of the appropriate USB Output Ports (A or C).
3. Long press power ON/OFF button to turn on the power station first.
4. Press the USB ON/OFF Button to begin charging.
5. When charged, disconnect cable and power off your Pinnacle 2400.
NOTE: Quickest charge speeds can be achieved using the USB-C PD (Power Delivery)
100W Output Port.
WIRELESS CHARGING:
1. Place your wireless compatible device onto the wireless
charging pad located on the top of the Pinnacle 2400.
2. Long press the POWER ON/OFF Button to begin charging.
3. When charged, power off your Pinnacle 2400.
NOTE: Make sure the device is aligned in the center of the wireless charging surface
and that no gaps or obstructions are in between.

— 16 —
RE-CHARGING:
Use the original AC cable to charge, the full charge time is about 1.8-2.8 hours.
When charging, the LCD screen will be lit, the LCD display will provide real-time
display data of battery charging, and the device will display 100% when
it is fully charged. It is recommended to fully charge the device every
3 months to maintain the life of the device.
OUTPUT PORTS:
While the power station is powered on, press the power button for the
corresponding ports to enable the output(s), an icon will also be lit on the
display.
OVERLOAD CONDITION:
When the output port(s) are short-circuited, the error code "E07" will display
on the screen, and the output ports will shut off. Disconnect the devices and
check for shorts.
When the output port(s) are overloaded, the error code "E08" will display on
the screen and the output ports will shut off. Disconnect the loads.
POWER ON/OFF:
Long press the power ON/OFF button for 2-3 seconds to turn the power
station on or off. The power station must be powered on before enabling
output ports.
COOLING FAN:
The equipment is designed with internal fans to ensure that the product runs
within the proper temperature range. When the device is working hard, it will
automatically turn on the fan. During discharging and charging, the fan may
run intermittently to keep the internal temperature within the operating
range. When the AC circuit is activated, the fan is likely to start to ensure
normal operation.
POWER SAVING SLEEP MODE:
When the power station is not plugged in to the wall outlet, and no output
ports are enabled, it will enter sleep mode in 5-8 minutes.
When the unit is fully charged, the LCD will display the battery level at 100%
and input power is 0W. The LCD will turn off automatically.
If the output ports are ON and the power is lower than certain level, the device
will turn OFF all outputs then enter sleep mode in 8 hours.
(USB<5W, DC<5W, AC<25W)
OPERATING INSTRUCTIONS

— 17 —
EQUIPMENT CLEANING:
Please make sure that the device is disconnected from all input power and
output devices. Wipe with a clean, dry, non-soft cotton cloth. Remove all any
foreign objects, dirt or other obstructions on the vents on both sides. While
cleaning foreign objects in the side vents, do not allow debris, dirt or other
blockage to enters the equipment.
Do not use corrosive cleaners or solvents.
Do not use compressed air to clean the side cooling vents, as it will cause
foreign particles to enter the interior and cause a short circuit.
STORAGE:
Excessive temperature will lead to reduced service life, overheating and fire.
Extremely cold conditions below the specified storage range can also impair
the performance and service life of the equipment. Please keep away from
corrosive chemicals and gases.
When removing from storage, make sure the side vents are clear of dust
or debris before powering on.
DYNAMIC VOLTAGE ADJUSTMENT:
Dynamic Voltage Adjustment (DVA) technology allows your power station
to perform beyond its standard 2400-watt level rating so it can run power
tools and appliances with heating elements up to 3000-watts.
OPERATING INSTRUCTIONS
Note: To avoid the risk of electric shock,
do not use metal objects to clean the ports.

— 18 —
TROUBLESHOOTING:
Not able to turn on output ports:
1. Check whether the connecting cable has been inserted in the right port.
2. Check whether the total output power exceeds the rated output
power (2400).
3. Check whether the outside temperature exceeds the discharging threshold
(14° F - 104° F).
The power station is not charging:
1. Confirm that the AC socket on the wall and the AC charging cable are fully
inserted into the AC input terminal.
2.The device cannot be charged immediately after it is discharged. Please
put it aside for an hour and try again, because it may enter the
over-temperature protection.
PRODUCT MAINTENANCE:
Check as needed. If the NEBO Power Station 2400 is not being used regularly,
please charge and discharge it every 3 months under normal temperature
to keep the service life. Regularly check all ports and wall chargers for any
debris, dirt, damage, and corrosion.
Do not disassemble the device.
Do not cover the equipment with towels, clothes or other items. Regularly
observe the side vents for dust and foreign matter, and clean them according
to the cleaning procedures specified in the manual.
Not permitted on aircrafts Avoid dropping
For battery preservation, please use and
recharge at least once every 3 months Do not disassemble
Use original or certified charger or cable It's not waterproof, do not expose
to liquids
Avoid extreme temperature Dispose of batteries and electronic goods
in accordance with local regulations
The NEBO Power Station 2400 meets all legal requirements for the
transportation of dangerous goods. The capacity of the lithium battery pack
exceeds 100Wh. According to international standards, if the power station
is transported by air, it must be transported in accordance with IATA standard
packaging. The instructions and labeling requirements of the International Air
Transport Association and related declarations must be completed.
DISPOSAL/RECYCLING:
Do not put the device and its accessories in the trash can. Items must
be properly handled in accordance with local laws and regulations.
For additional information, please see www.epa.gov.
TRANSPORT INSTRUCTIONS FOR DANGEROUS GOODS:

— 19 —
AFFIRM:
Copyrighted equipment. We all rights reserved. All trademarks cited here are
the property of their respective owners. The information contained in this
agreement is subject to change without notice. The we is not responsible for
technical or editorial errors or omissions contained in this agreement.
First Edition: January 2023
FCC NOTE:
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposu rerequirement.
The device can be used in portable exposure condition without restriction.

— 20 —
TECHNICAL SPECIFICATIONS
...............................................................1843.2Wh, 36000mAh, 51.2V
...................................................................................100-120V, 10A, 1200W Max
.................................................................12-75V, 25A, 800W Max
......................................................................120V, 2400W, 4800W Surge
................................................................................12V/10A 120W Max
.......................................................................................................12V, 10A
................................................QC 18W, 18W Max (each port)
.................................................................PD 100W (each port)
.................................................................................................................10W
...................................................................................................5W Max
.....................................................................................16.9 x 11.8 x 11.3 inches
......................................................................................................54.12 lbs (24.55 kg)
.................................................................32°F - 104°F (0°C - 40°C)
........................................................14°F - 104°F (-10°C - 40°C)
Battery Capacity
AC Input
Solar/Anderson Input
AC Output (x4)
DC (5521) Outputs
DC Output Socket
USB-A1, USB-A2 Outputs
USB-C1, USB-C2 Outputs
Wireless Output
LED Lighting Output
Dimensions
Weight
Charge Temperature
Discharge Temperature