NEC POWERMATE PROFESSIONAL 9000 - SERVICE User manual

First Printing — February 1998
Copyright 1998
NEC Computer Systems Division
Packard Bell NEC, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719-2298
All Rights Reserved
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.
(hereinafter “NECCSD, PB NEC”) and/or its licensors. NECCSD and/or its licensors, as
appropriate, reserve all patent, copyright and other proprietary rights to this document, in-
cluding all design, manufacturing, reproduction, use, and sales rights thereto, except to the
extent said rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.
FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.
NEC and PowerMate are registered trademarks of NEC Corporation, used under license.
NEC MagicEye is a trademark of Packard Bell NEC, Inc.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their
respective trademark owners.

xvii
Preface
This manual contains technical information necessary for servicing and repairing the
NEC PowerMateProfessional 9000 Series minitower computer from NEC Computer
Systems Division, Packard Bell NEC, Inc. It contains hardware and interface information
for users who need an overview of system design. The manual also includes system setup
information, procedures for installing options, and illustrated parts lists. The manual is
written for NECCSD-trained customer engineers, system analysts, service center personnel,
and dealers.
The manual is organized as follows:
Section 1 — Technical Information provides an overview of computer features and
options, hardware design, interface ports, and internal devices. System specifications are
listed including dimensions, weight, environment, safety compliance, power consumption,
and memory.
Section 2 — Setup and Operation includes unpacking, setup, and operation information.
Procedures are also included for configuring the system with the BIOS Setup utility, setting
passwords, using power management and security features, reinstalling the operating system
or software, and using the BIOS Update utility.
Section 3 — Option Installation provides installation procedures for adding optional
expansion boards, additional storage devices, system memory, or a processor upgrade.
Section 4 — Maintenance and Troubleshooting includes recommended maintenance
information, along with possible computer problems and their solutions, and the procedures
for battery replacement. NECCSD telephone numbers are provided for obtaining service,
accessing the NECCSD Bulletin Board System, and accessing the NEC FaxFlashSM service.
Section 5 — Repair includes computer disassembly and reassembly procedures. Also
included are an exploded view diagram (Illustrated Parts Breakdown) and a parts lists for
field-replaceable parts.
Appendix A — Connector Pin Assignments provides a list of system, riser, and option
board internal connector pin assignments and a list of external pin assignments for the
keyboard, mouse, serial ports, parallel port, network ports, and video port.
Appendix B —Jumper Settings provides jumper settings for the system board, and for
options that may ship with the computer, including the CD-ROM reader and the fax/modem
board.
A Glossary provides a list of definitions for many of the terms used in this manual.

xix
Abbreviations
A ampere
AC alternating current
AT advanced technology (IBM PC)
ATA AT attachment
ATAPI AT attachment packet interface
BBS Bulletin Board System
BCD binary-coded decimal
BCU BIOS Customized Utility
BIOS basic input/output system
bit binary digit
BUU BIOS Upgrade Utility
bpi bits per inch
bps bits per second
C capacitance
C centigrade
Cache high-speed buffer storage
CAM constantly addressable memory
CAS column address strobe
CD-ROM compact disk-ROM
CG character generator
CGA Color Graphics Adapter
CGB Color Graphics Board
CH channel
clk clock
cm centimeter
CMOS complementary metal oxide
semiconductor
COM communication
CONT contrast
CPGA ceramic pin grid array
CPU central processing unit
DAC digital-to-analog converter
DACK DMA acknowledge
DC direct current
DIMM Dual In-Line Memory Module
DIP dual in-line package
DLAB Divisor Latch Address bit
DMA direct memory access
DMAC DMA controller
DOS disk operating system
DRAM dynamic RAM
ECC error checking and correction
EDO extended data output
EGA Enhanced Graphics Adapter
EPROM erasable and programmable ROM
EVGA Enhanced Video Graphics Array
F Fahrenheit
FAX facsimile transmission
FCC Federal Communications
Commission
FG frame ground
FM frequency modulation
FP fast page
FRU field-replaceable unit
GB gigabyte
GND ground
HEX hexadecimal
HGA Hercules Graphics Adapter
Hz hertz
IC integrated circuit
ID identification
IDE intelligent device electronics
IDTR interrupt descriptor table register
in. inch
INTA interrupt acknowledge
IPB illustrated parts breakdown
IR infrared
IRR Interrupt Request register
ISA Industry Standard Architecture
ISR In Service register
I/O input/output
IPC integrated peripheral controller
ips inches per second
IRQ interrupt request

xx Abbreviations
K kilo (1024)
k kilo (1000)
KB kilobyte
kg kilogram
kHz kilohertz
lb pound
LED light-emitting diode
LSB least-significant bit
LSI large-scale integration
M mega
mA milliamps
max maximum
MB megabyte
MDA Monochrome Display Adapter
MFM modified frequency modulation
MHz megahertz
MPEG Motion Picture Experts Group
mm millimeter
ms millisecond
MSB most-significant bit
NASC National Authorized Service
Center
NC not connected
NMI Non-maskable Interrupt
ns nanosecond
PAL programmable array logic
PC personal computer
PCB printed circuit board
PCI Peripheral Component
Interconnect
PDA personal digital assistant
PFP plastic flat package
PIO parallel input/output
pixel picture element
PLCC plastic leaded chip carrier
PLL phase lock loop
p-p peak-to-peak
PPI programmable peripheral
interface
PROM programmable ROM
QFP quad flat pack
RAM random-access memory
RAMDAC RAM digital-to-analog converter
RAS row address strobe
RGB red green blue
RGBI red green blue intensity
ROM read-only memory
RPM revolutions per minute
R read
RTC real-time clock
R/W read/write
S slave
SEC single edge contact
SCSI Small Computer System Interface
SDRAM Synchronous Dynamic Random
Access memory
SG signal ground
SGRAM Synchronous Graphics Random
Access Memory.
SIMM Single In-line Memory Module
SPM standard page mode
SRS Sound Retrieval System
SVGA Super Video Graphics Array
SW switch
TSC Technical Support Center
TTL transistor/transistor logic
TPI tracks per inch
USB universal serial bus
V volt
Vac volts, alternating current
Vdc volts, direct current
VESA video electronics standards
association
VFC VESA-compliant feature
connector
VGA Video Graphics Array
VRAM video RAM
W watt
W write

iii
Contents
Page
Preface......................................................................................................................... xvii
Abbreviations............................................................................................................... xix
Section 1 Technical Information
System Overview......................................................................................................... 1-1
System Features.................................................................................................... 1-2
Optional Features.................................................................................................. 1-4
System Board .............................................................................................................. 1-4
Processor Subsystem............................................................................................. 1-12
Processor Packaging...................................................................................... 1-12
Second-Level Cache....................................................................................... 1-12
Processor Upgrades ....................................................................................... 1-13
System BIOS........................................................................................................ 1-13
Memory Map........................................................................................................ 1-14
I/O Addressing...................................................................................................... 1-15
System Memory.................................................................................................... 1-17
SDRAM......................................................................................................... 1-18
ECC Memory................................................................................................. 1-19
PCI Configuration Space Map............................................................................... 1-19
Hardware Monitor................................................................................................ 1-19
Interrupt Controller............................................................................................... 1-20
PCI Interrupt Routing Map................................................................................... 1-21
Plug and Play........................................................................................................ 1-23
ISA Bus................................................................................................................ 1-23
PCI Local Bus ...................................................................................................... 1-23
PCI/IDE Ports ...................................................................................................... 1-24
Parallel Interface................................................................................................... 1-24
Serial Interface...................................................................................................... 1-25
USB Interface....................................................................................................... 1-26
Graphics Capabilities............................................................................................. 1-27
Accelerated Graphics Port.............................................................................. 1-28
Graphics Controller........................................................................................ 1-28
Motion Video Controller................................................................................ 1-29

iv Contents
Video Support ............................................................................................... 1-29
Integrated Audio................................................................................................... 1-30
Diskette Drive.............................................................................................................. 1-32
Hard Disk Drive........................................................................................................... 1-32
IDE Support......................................................................................................... 1-32
SCSI Subsystem.................................................................................................... 1-32
SCSI Interface ............................................................................................... 1-33
SCSI Bus....................................................................................................... 1-33
SCSI Cable.................................................................................................... 1-33
Channel A SCSI Bus Termination .................................................................. 1-34
Channel B SCSI Bus Termination .................................................................. 1-34
Adaptec RAIDport......................................................................................... 1-35
CD-ROM Reader......................................................................................................... 1-36
Power Supply .............................................................................................................. 1-36
Keyboard..................................................................................................................... 1-36
Mouse ......................................................................................................................... 1-36
Speakers...................................................................................................................... 1-37
Fax/Modem Board....................................................................................................... 1-37
Network Boards .......................................................................................................... 1-38
PCMCIA Device.......................................................................................................... 1-38
Tape Backup Unit........................................................................................................ 1-38
Zip or Jaz Drive........................................................................................................... 1-39
Specifications............................................................................................................... 1-39
Section 2 Setup and Operation
Unpacking and Repacking............................................................................................ 2-1
Setup........................................................................................................................... 2-2
System Controls........................................................................................................... 2-7
CD-ROM Reader......................................................................................................... 2-9
BIOS Setup Utility....................................................................................................... 2-11
When to Use BIOS Setup ..................................................................................... 2-11
How to Start BIOS Setup..................................................................................... 2-12
How to Use BIOS Setup....................................................................................... 2-13
Main Menu ........................................................................................................... 2-14
Displayed Information.................................................................................... 2-14
Language....................................................................................................... 2-14
System Time/Date.......................................................................................... 2-14

Contents v
Floppy Options .............................................................................................. 2-15
Hard Disk Pre-Delay...................................................................................... 2-15
Primary and Secondary IDE........................................................................... 2-15
Advanced Menu.................................................................................................... 2-17
PnP O/S......................................................................................................... 2-17
Reset Configuration Data............................................................................... 2-17
Enable ECC Memory..................................................................................... 2-17
L2 Cache ECC Support.................................................................................. 2-18
MPS Version ................................................................................................. 2-18
Memory Banks 0, 1, 2, and 3 ......................................................................... 2-18
Resource Configuration.................................................................................. 2-18
Peripheral Configuration ................................................................................ 2-19
Keyboard Configuration................................................................................. 2-21
Video Configuration....................................................................................... 2-22
DMI Event Logging....................................................................................... 2-22
Security Menu....................................................................................................... 2-23
Dual Password Security ................................................................................. 2-23
User Password Is ........................................................................................... 2-23
Supervisor Password Is.................................................................................. 2-23
Set User or Supervisor Password................................................................... 2-23
Clear User Password...................................................................................... 2-25
User Setup Access ......................................................................................... 2-25
Unattended Start............................................................................................ 2-25
Using a Password........................................................................................... 2-25
Power Menu......................................................................................................... 2-26
Boot Menu ........................................................................................................... 2-26
Exit Menu............................................................................................................. 2-28
Maintenance Menu................................................................................................ 2-29
SCSI Select Utility....................................................................................................... 2-29
BIOS Update Utility .................................................................................................... 2-30
Downloading the BIOS Update Utility.................................................................. 2-30
Using the BIOS Update Utility.............................................................................. 2-31
Setting Auto Insert Notification ................................................................................... 2-31
LANDesk Client Manager............................................................................................ 2-32
PC Health Indicator .............................................................................................. 2-33
Managing Workstations ................................................................................. 2-33
PC Health Meter............................................................................................ 2-33

vi Contents
PC Health Description.................................................................................... 2-34
Inventory.............................................................................................................. 2-34
Using DMI............................................................................................................ 2-35
Monitoring Capabilities......................................................................................... 2-35
Using the Chassis Intrusion Notification Feature ................................................... 2-36
NEC Auto Backup................................................................................................ 2-36
NEC WebTelligent....................................................................................................... 2-37
NEC WebTelligent Features.................................................................................. 2-37
NEC WebTelligent Requirements.......................................................................... 2-38
NEC WebTelligent Installation.............................................................................. 2-39
SNMP Agent............................................................................................................... 2-43
Installing the NEC SNMP Agent on Windows 95 or Windows NT Systems .......... 2-43
Configuring the NEC SNMP Agent for Windows 95............................................. 2-44
Configuring the NEC SNMP Agent for Windows NT ........................................... 2-46
NEC Select Install CD ................................................................................................. 2-47
Introducing Select Install Options ......................................................................... 2-47
Choosing a Restore Program................................................................................. 2-48
Rebuilding the Hard Disk and Restoring the Operating System.............................. 2-49
Auto Rebuild and Restore.............................................................................. 2-49
Custom Rebuild and Restore.......................................................................... 2-54
Restoring the Operating System............................................................................ 2-61
Restoring Applications.......................................................................................... 2-65
Installing Optional Software.................................................................................. 2-66
Using the NEC Select Install CD with a SCSI Drive.............................................. 2-68
Using the Selective Application Restore Program on a Remote CD....................... 2-68
Section 3 Option Installation
General Rules for Installing Options............................................................................. 3-2
Precautions.................................................................................................................. 3-2
System Unit Covers ..................................................................................................... 3-3
Removing the Covers............................................................................................ 3-3
Replacing the Covers ............................................................................................ 3-5
Expansion Boards........................................................................................................ 3-7
Locating Expansion Slots...................................................................................... 3-7
Installing an Expansion Board............................................................................... 3-8
Cabling Wake on LAN.......................................................................................... 3-10
Removing an Expansion Board ............................................................................. 3-10

Contents vii
System Board Options ................................................................................................. 3-11
DIMM Upgrade........................................................................................................... 3-12
Checking System Memory..................................................................................... 3-12
Removing a DIMM............................................................................................... 3-12
Installing a DIMM ................................................................................................ 3-13
Processor Upgrade....................................................................................................... 3-14
Removing the Processor........................................................................................ 3-16
Installing an Upgrade Processor............................................................................ 3-17
Data Storage Devices................................................................................................... 3-19
Locating Device Slots........................................................................................... 3-19
Preparing the Device............................................................................................. 3-20
Connecting Device Cables..................................................................................... 3-22
Diskette Drive Signal Cable............................................................................ 3-22
IDE Signal Cables.......................................................................................... 3-23
Internal SCSI Device Cables .......................................................................... 3-24
PCMCIA Device Cable.................................................................................. 3-25
System Power Cables..................................................................................... 3-25
Cabling Storage Devices ....................................................................................... 3-25
IDE Device Cabling ....................................................................................... 3-26
Internal SCSI Device Cabling......................................................................... 3-27
PCMCIA Device Cabling............................................................................... 3-27
Diskette Drive Cabling................................................................................... 3-28
Installing Storage Devices..................................................................................... 3-28
Removing the Front Panel.............................................................................. 3-29
Replacing the Front Panel............................................................................... 3-31
Installing a 5 1/4-Inch Device......................................................................... 3-33
Replacing the 3 1/2-Inch Internal Hard Disk Drive ......................................... 3-34
Removing the Drive Cage .............................................................................. 3-36
Replacing the Drive Cage............................................................................... 3-38
External Options................................................................................................... 3-39
Connecting a Parallel Printer.......................................................................... 3-39
Connecting a Serial Device............................................................................. 3-40
Enabling a Serial Port..................................................................................... 3-41
Connecting an External SCSI Device ............................................................. 3-41
Installing the External SCSI Connector Kit..................................................... 3-42
Removing the External SCSI Connector Kit................................................... 3-44
Connecting USB Devices............................................................................... 3-45

viii Contents
Section 4 Maintenance and Troubleshooting
Online Services............................................................................................................ 4-2
NECCSD FaxFlash Service................................................................................... 4-2
NECCSD Bulletin Board System .......................................................................... 4-3
E-Mail/Fax Technical Support Services................................................................. 4-4
Internet................................................................................................................. 4-5
Maintenance ................................................................................................................ 4-6
System Cleaning.................................................................................................... 4-6
Keyboard Cleaning................................................................................................ 4-7
Mouse Cleaning.................................................................................................... 4-8
Troubleshooting........................................................................................................... 4-9
Diagnosing and Solving Problems ......................................................................... 4-9
Replacing the CMOS Battery................................................................................ 4-14
Section 5 Repair
Disassembly and Reassembly........................................................................................ 5-1
System Unit Cover Removal ................................................................................. 5-2
Expansion Board Removal.................................................................................... 5-3
Front Panel Removal............................................................................................. 5-3
Blank Panel and Metal Slot Cover Removal .......................................................... 5-3
5 1/4-Inch Device Removal................................................................................... 5-5
Drive Cage Removal............................................................................................. 5-6
Internal Hard Disk Removal.................................................................................. 5-7
Diskette Drive Removal........................................................................................ 5-8
DIMM Module Removal....................................................................................... 5-9
Video Board Removal........................................................................................... 5-10
Processor Subsystem Removal.............................................................................. 5-10
Power Supply Removal......................................................................................... 5-11
System Board Removal......................................................................................... 5-13
System Board Replacement................................................................................... 5-13
Illustrated Parts Breakdown......................................................................................... 5-14
Appendix A Connector Pin Assignments
System Board Connector Locations ............................................................................. A-1
Parallel Interface Connector.................................................................................. A-5
Serial Interface Connectors................................................................................... A-6

Contents ix
Keyboard and Mouse Connectors.......................................................................... A-6
Audio Connectors................................................................................................. A-7
VGA Interface Connector..................................................................................... A-8
Universal Serial Bus Connectors ........................................................................... A-9
Diskette Drive Connector...................................................................................... A-9
IDE Connectors....................................................................................................A-10
SCSI Subsystem....................................................................................................A-10
ISA Connectors ....................................................................................................A-13
PCI Connectors ....................................................................................................A-14
Memory Module Connectors.................................................................................A-15
Power Supply Connectors.....................................................................................A-17
Miscellaneous Connectors.....................................................................................A-18
Chassis Security Header.................................................................................A-18
ATAPI CD Audio Connector.........................................................................A-18
ATAPI-Style Telephony Connector................................................................A-19
ATAPI-Style Line in Connector.....................................................................A-19
2 mm CD Audio Header.................................................................................A-20
MIDI/Gameport Header.................................................................................A-20
Front Chassis 2 Fan Header............................................................................A-21
CPU 2 Fan Header.........................................................................................A-21
CPU 1 Fan Header.........................................................................................A-21
Rear Chassis Fan Header................................................................................A-22
Front Chassis Fan Header...............................................................................A-22
Hard Drive LED Input Header.......................................................................A-22
Wake on LAN Connector .....................................................................................A-23
Wake-on Modem Connector.................................................................................A-24
Front Panel Connectors.........................................................................................A-24
Speaker.......................................................................................................... A-25
Reset..............................................................................................................A-25
Power/Sleep LED ..........................................................................................A-25
Hard Drive LED ............................................................................................A-26
Infrared Connector.........................................................................................A-26
Sleep/Resume Switch.....................................................................................A-26
Power on Connector......................................................................................A-27
Network Connectors....................................................................................................A-27
RJ-45 Connector...................................................................................................A-27
AUI Port Connector..............................................................................................A-28

x Contents
Appendix B Jumper Settings
System Board Jumper Settings..................................................................................... B-1
Changing the Processor Speed .............................................................................. B-2
Clearing the Password........................................................................................... B-3
Hard Disk Drive Jumper Settings................................................................................. B-5
Quantum Fireball SE............................................................................................. B-5
IBM Deskstar ....................................................................................................... B-6
Seagate Barracuda................................................................................................ B-8
Quantum Viking.................................................................................................... B-9
Seagate Cheetah.................................................................................................... B-9
CD-ROM Reader Jumper Settings ............................................................................... B-10
NEC 24X CD-ROM Reader..................................................................................B-10
Lite-on Technology 24X CD-ROM Reader...........................................................B-11
Goldstar 24X CD-ROM Reader............................................................................B-11
Fax/Modem Board Jumpers ......................................................................................... B-12
Zip Drive Jumpers........................................................................................................ B-12
Jaz Drive Jumpers........................................................................................................ B-12
Tape Backup Unit Jumpers..........................................................................................B-13
Glossary
Index
Figures
1-1 PowerMate Professional 9000 Series Front View...........................................1-2
1-2 PowerMate Professional 9000 Series Rear View ............................................1-3
1-3 VGA Connectors ...........................................................................................1-27
2-1 Installing the System Stand.............................................................................2-2
2-2 Voltage Selector Switch.................................................................................2-3
2-3 Peripheral Connections...................................................................................2-4
2-4 Fax/Modem Connections................................................................................2-4
2-5 Nine-Watt Speakers.......................................................................................2-5
2-6 Right Speaker Connections ............................................................................2-6
2-7 Audio Connectors on the System Board.........................................................2-6
2-8 Network Connectors......................................................................................2-7
2-9 Power Button and System Lamps on the Front Panel......................................2-8

Contents xi
2-10 System Lamps................................................................................................2-8
2-11 Basic CD-ROM Reader Controls and Indicators.............................................2-10
2-12 Setup Main Menu...........................................................................................2-13
2-13 NEC WebTelligent.........................................................................................2-37
2-14 WebTelligent Login Screen............................................................................2-42
2-15 NEC WebTelligent Control Screen.................................................................2-43
2-16 Welcome Screen ............................................................................................2-50
2-17 Restore Mode Screen Auto.......................................................................2-51
2-18 Partition Information Screen ..........................................................................2-52
2-19 FAT16 Partition Screen..................................................................................2-53
2-20 Installing Applications Screen.........................................................................2-54
2-21 Welcome Screen ............................................................................................2-55
2-22 Restore Mode Screen Custom...................................................................2-56
2-23 Partitioning the Hard Drive Screen.................................................................2-57
2-24 Format Mode Screen......................................................................................2-58
2-25 Installing Applications screen.........................................................................2-58
2-26 Partition Information Screen ..........................................................................2-59
2-27 FAT16 Partition Screen..................................................................................2-60
2-28 Installing Applications Screen.........................................................................2-60
2-29 Welcome Screen ............................................................................................2-62
2-30 Restore Mode Screen Fix OS....................................................................2-63
2-31 Fix OS Screen................................................................................................2-63
2-32 Installing Applications Screen.........................................................................2-64
2-33 NEC Selective Restore Window.....................................................................2-65
2-34 NEC Driver Setup Window............................................................................2-67
2-35 NEC Selective Restore Window.....................................................................2-70
2-36 NEC Driver Setup Window............................................................................2-70
3-1 System Unit Hardware...................................................................................3-1
3-2 Loosening Cover Screws................................................................................3-4
3-3 Removing the System Unit Cover...................................................................3-5
3-4 Replacing a Cover..........................................................................................3-6
3-5 Locating Expansion Slots...............................................................................3-8
3-6 Removing a Slot Cover..................................................................................3-9
3-7 Installing an Expansion Board........................................................................3-9
3-8 Removing an Expansion Board.......................................................................3-11
3-9 Removing a DIMM........................................................................................3-13

xii Contents
3-10 Inserting a DIMM..........................................................................................3-14
3-11 Releasing the Processor Locking Tabs............................................................3-16
3-12 Aligning the Processor with the Retention Mechanism....................................3-18
3-13 Locating Device Slots....................................................................................3-20
3-14 System Board Cable Connector Locations......................................................3-22
3-15 Diskette Drive Signal Cable............................................................................3-23
3-16 IDE Cable Connectors ...................................................................................3-24
3-17 SCSI Device Cable.........................................................................................3-24
3-18 Power Cable Connectors................................................................................3-25
3-19 Connecting IDE Device Cables ......................................................................3-26
3-20 Connecting Internal SCSI Device Cables........................................................3-27
3-21 Connecting 1.44-MB Diskette Drive Cables...................................................3-28
3-22 Removing the Front Panel..............................................................................3-29
3-23 Locating Blank Panel Tabs.............................................................................3-30
3-24 Locating Metal Slot Covers............................................................................3-30
3-25 Replacing the Accessible Device Slot Cover...................................................3-31
3-26 Aligning the Plastic Blank Panel.....................................................................3-32
3-27 Aligning the Front Panel.................................................................................3-32
3-28 Securing a 5 1/4-Inch Device .........................................................................3-34
3-29 Securing a Drive in the Lower Drive Bay.......................................................3-35
3-30 Securing a Drive in the Upper Drive Bay........................................................3-36
3-31 Locating Drive Cage Screws..........................................................................3-37
3-32 Removing the Drive Cage ..............................................................................3-37
3-33 Replacing the Drive Cage...............................................................................3-38
3-34 Connecting a Printer Cable.............................................................................3-39
3-35 Connecting a Serial Device Cable...................................................................3-40
3-36 Connecting an External SCSI Device Cable....................................................3-42
3-37 Removing a Slot Cover..................................................................................3-43
3-38 Replacing the Slot Cover................................................................................3-44
4-1 Removing the Keyboard Enclosure.................................................................4-7
4-2 Removing the Mouse Ball Cover....................................................................4-8
4-3 Locating the Battery.......................................................................................4-15
4-4 Removing the Battery ....................................................................................4-15
5-1 Removing the Front Panel..............................................................................5-3
5-2 Locating Blank Panel Tabs.............................................................................5-4

Contents xiii
5-3 Locating Metal Slot Covers............................................................................5-4
5-4 Removing a 5 1/4-Inch Device .......................................................................5-5
5-5 Locating Drive Cage Screws..........................................................................5-6
5-6 Removing the Drive Cage ..............................................................................5-7
5-7 Internal Hard Disk Removal (Lower Drive Bay).............................................5-8
5-8 Internal Hard Disk Removal (Upper Drive Bay) .............................................5-8
5-9 Diskette Drive Removal .................................................................................5-9
5-10 Removing a DIMM........................................................................................5-10
5-11 Releasing the Processor Locking Tabs............................................................5-11
5-12 Power Supply.................................................................................................5-12
5-13 Removing the Power Supply Screws..............................................................5-12
5-14 Locating System Board Screws......................................................................5-13
5-15 Securing the System Board in the Chassis.......................................................5-14
5-16 PowerMate Professional 9000 Series Illustrated Parts Breakdown..................5-18
A-1 System Board External Connector Locations..................................................A-2
A-2 System Board Processor, Fan, and Memory Connector Locations..................A-2
A-3 System Board IDE Device and Diskette Drive Connector Locations...............A-3
A-4 System Board SCSI Device Connector Locations...........................................A-3
A-5 System Board Chassis Security, ATAPI, CD Audio, MIDI, and Front
Panel Connector Locations.........................................................................A-4
A-6 Fan, Power, and Front Panel Connectors........................................................A-4
A-7 Parallel Interface Connector...........................................................................A-5
A-8 Serial Interface Connectors ............................................................................A-6
A-9 PS/2-Style Keyboard and Mouse Interface Connectors...................................A-6
A-10 VGA Interface Connector..............................................................................A-8
B-1 Locating System Board Jumpers ....................................................................B-2
B-2 Quantum Fireball SE Hard Disk Drive Jumper Locations ...............................B-5
B-3 NEC 24X CD-ROM Reader Jumpers.............................................................B-10
Tables
1-1 PowerMate Professional System Description..................................................1-1
1-2 System Board Feature Components................................................................1-6
1-3 System Memory Map.....................................................................................1-14
1-4 I/O Address Map ...........................................................................................1-15
1-5 Memory Configurations .................................................................................1-18

xiv Contents
1-6 PCI Configuration Space Map........................................................................1-19
1-7 Interrupt Level Assignments...........................................................................1-20
1-8 DMA Settings................................................................................................1-21
1-9 PCI Interrupt Routing Map............................................................................1-22
1-10 Parallel Port Addresses and Interrupts............................................................1-24
1-11 Serial Port 1 Addresses and Interrupts............................................................1-25
1-12 Serial Port 2 Addresses and Interrupts............................................................1-26
1-13 AccelSTAR II Supported Display Modes and Refresh Rates ..........................1-29
1-14 AccelECLIPSE II Supported Display Modes..................................................1-30
1-15 Audio Subsystem Resources...........................................................................1-31
1-16 System Unit Specifications.............................................................................1-39
1-17 System Board Specifications ..........................................................................1-40
1-18 General Specifications....................................................................................1-40
1-19 AGP Graphics Board Specifications...............................................................1-41
1-20 Keyboard Specifications.................................................................................1-42
1-21 Mouse Specifications .....................................................................................1-43
1-22 Speaker Specifications ...................................................................................1-43
1-23 Diskette Drive Specifications..........................................................................1-44
1-24 9.1-GB Seagate Cheetah SCSI Hard Disk Drive Specifications ......................1-45
1-25 4.55-GB Quantum Viking SCSI Hard Disk Drive Specifications.....................1-46
1-26 4.55-GB Seagate Barracuda SCSI Hard Disk Drive Specifications .................1-48
1-27 6.4-GB Quantum Fireball IDE Hard Disk Drive Specifications.......................1-49
1-28 8.4-GB Quantum Fireball IDE Hard Disk Drive Specifications.......................1-51
1-29 6.4-GB IBM Deskstar 5 IDE Hard Disk Drive Specifications.........................1-53
1-30 8.4-GB IBM Deskstar 5 IDE Hard Disk Drive Specifications.........................1-54
1-31 Power Supply Specifications ..........................................................................1-55
1-32 Fax/Modem Board Specifications...................................................................1-55
1-33 Lite-ON 24X CD-ROM Reader Specifications...............................................1-56
1-34 Lucky Goldstar 24X CD-ROM Reader Specifications ....................................1-57
1-35 NEC 24X CD-ROM Reader Specifications ....................................................1-58
1-36 3COM 3C509B-COMBO Network Board Specifications...............................1-59
1-37 3COM 3C905-TX Network Board Specifications ..........................................1-60
1-38 PCMCIA Device Specifications......................................................................1-61
1-39 Tape Backup Unit Specifications....................................................................1-61
1-40 Zip Drive Specifications.................................................................................1-62
1-41 Jaz Drive Specifications .................................................................................1-63

Contents xv
2-1 Navigation Keys.............................................................................................2-13
3-1 IDE Device Primary/Secondary Master/Slave Configurations.........................3-21
4-1 NECCSD Service and Support Telephone Numbers.......................................4-1
4-2 Problems and Solutions..................................................................................4-9
5-1 PowerMate Professional 9000 Series Disassembly Sequence.........................5-1
5-2 Ordering Parts and Options............................................................................5-15
5-3 PowerMate Professional 9000 Series FRU List ..............................................5-15
5-4 PowerMate Professional 9000 Series Documentation and Packaging..............5-17
A-1 PowerMate Professional 9000 Series System Board Connectors.....................A-1
A-2 Parallel Interface Pin Assignments..................................................................A-5
A-3 Serial Interface Pin Assignments.....................................................................A-6
A-4 Keyboard and Mouse Pin Assignments...........................................................A-7
A-5 Line Out Connector .......................................................................................A-7
A-6 Line In Connector..........................................................................................A-7
A-7 Microphone In Connector..............................................................................A-7
A-8 VGA Interface Connector Pin Assignments....................................................A-8
A-9 Universal Serial Bus Connector Pin Assignments............................................A-9
A-10 Diskette Drive Pin Assignments......................................................................A-9
A-11 IDE Interface Pin Assignments.......................................................................A-10
A-12 Wide (16-bit) Ultra SCSI Connectors (J10F1, J10D1)....................................A-11
A-13 Narrow (8-bit) SCSI Connector (J10E1)........................................................A-11
A-14 RAIDport Connector (J4D1)..........................................................................A-12
A-15 ISA Bus Pin Assignments...............................................................................A-13
A-16 PCI Bus Pin Assignments...............................................................................A-14
A-17 DIMM Module Pin Assignments....................................................................A-15
A-18 Power Supply Connector (J5M1)...................................................................A-17
A-19 Auxiliary Power Supply Connector (J1M2)....................................................A-18
A-20 Chassis Security Header (J0A1) .....................................................................A-18
A-21 ATAPI CD Audio Connector (J1F1)..............................................................A-19
A-22 ATAPI-Style Telephony Connector (J0E1) ....................................................A-19
A-23 ATAPI-Style Line In Connector (J0F2)..........................................................A-19
A-24 2 mm CD Audio Header (J1E1) .....................................................................A-20
A-25 MIDI/Game Port Header (J2E2) ....................................................................A-20

xvi Contents
A-26 Front Chassis 2 Fan Header (J12B2) ..............................................................A-21
A-27 CPU 2 Fan Header (J3F2)..............................................................................A-21
A-28 CPU 1 Fan Header (J2E1)..............................................................................A-21
A-29 Rear Chassis Fan Header (J1M1) ...................................................................A-22
A-30 Front Chassis 1 Fan Header (J12A1)..............................................................A-22
A-31 Hard Drive LED Input Header (J10A1)..........................................................A-22
A-32 Hard Drive LED Input Header (J11B1)..........................................................A-23
A-33 Wake on LAN Header (J6D1)........................................................................A-23
A-34 Wake-on-Modem Header (J9A1) ...................................................................A-24
A-35 Front Panel I/O Connectors............................................................................A-25
A-36 Power/Sleep LED States................................................................................A-26
A-37 RJ-45 Connector Pin Assignments.................................................................A-27
A-38 AUI Port Pin Assignments .............................................................................A-28
B-1 IBM Deskstar 8.4-GB Logical Head Number 15 Jumper Settings...................B-6
B-2 IBM Deskstar 8.4-GB Logical Head Number 16 Jumper Settings...................B-7
B-3 IBM Deskstar 6.4-GB Logical Head Number 16 Jumper Settings...................B-7
B-4 IBM Deskstar 6.4-GB Logical Head Number 15 Jumper Settings...................B-8
B-5 Jaz Drive Jumper Settings..............................................................................B-12

Section 1
Technical Information
SYSTEM OVERVIEW
NEC PowerMateProfessional 9000 Series computers are built-to-order systems for the
Advanced Corporate Professional segment of the commercial market. All models come with
in-demand features mounted on an ATX form-factor chassis. These features include a
system board containing single or dual IntelPentiumII processors with MMX
technology, four DIMM sockets supporting SDRAM or EDO system memory, and a Plug
and Play Super I/O controller. Table 1-1 describes system hardware.
Table 1-1 PowerMate Professional System Description
Item Description
Chassis Minitower, ATX
Processor Pentium II with 512-KB cache
Number of Processors Dual Symetric Multiprocessing (SMP) support
Processor Speed 233 MHz, 266MHz, 300 MHz, or 333 MHz
System board Intel DK440LX
Chipset Intel 440LX
Audio Crystal 4236B integrated on system board
Graphics AGP video board installed in AGP slot
Cache: 512-KB SBRAM (integrated on CPU card)
Memory: 32-, 64-, 128-MB SDRAM DIMMs
4 DIMM sockets (512 MB SDRAM, 1 GB EDO max)
Bus Mastering UltraDMA 33 MB/second transfer
Integrated Controllers EIDE / Ultra Wide SCSI (UW SCSI)
USB 2 connectors
LAN Intel or 3COM®network interface card (NIC)
factory-installed
Power Management Advanced Power Management (APM) 1.2 support
Expansion slots 3 PCI, 1 shared, 1 ISA, 1 AGP
Bays (6) Two internal hard drives (3.5" x 1")
Three external (5.25" x 1.6")
One 3.5" x 1" (occupied by 1.44-MB diskette drive)
Hard Drive 6.4-, 8.4-GB IDE; 4.5-, 9.1-GB UW SCSI; RAIDport option
Operating System Windows®95/Windows NT®4.0 (PC 97 compliant)

1-2 Technical Information
The system board is equipped with a dual channel SCSI subsystem that includes an Adaptec
AIC-7895CP controller chip and a RAIDport connector. (See “SCSI Subsystem” later in
this section for a functional description of the Adaptec chip and RAIDport connector.)
The system board also features two USB ports, two serial ports, a MIDI game port, and a
parallel port. Depending on the system, Ultra DMA, remote wakeup (“Wake on LAN”),
and AGP or PCI 3D graphics are supported.
Build choices include an UW SCSI 4.55-GB or 9.1-GB hard disk drive or an UltraDMA/33
6.4-GB or 8.4-GB EIDE hard disk drive. System memory is provided in 32-MB (minimum)
and (as available) 64-MB and 128-MB DIMM sticks. Memory configurations range from
32 MB to 512 MB. Additional choices include PCI or ISA expansion boards for
fax/modem, video, and networking, as well as removable storage devices such as CD-ROM,
tape, Zip™, or Jaz drives.
System Features
Figure 1-1 identifies the components, lamps, and controls on the front of the system.
Figure 1-2 identifies the connectors on the back of the system.
Figure 1-1 PowerMate Professional 9000 Series Front View