NEC SILENTWRITER SUPERSCRIPT 660 User manual

Silentwriter
SuperScript 660
User's Guide

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each product may vary, the suitability of specific product configurations and applica-
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is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC is prohibited.
Silentwriter is a U.S. registered trademark of NEC Corporation. SuperScript is a trademark of NEC
Corporation. All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective owners.
© NEC Technologies, Inc., 1994.
© Copyright, WinStyler™/Phase II, 1992-1994, Destiny Technology Corp. Ver. 2.0
© Copyright, WinRefs™/Phase II, 1994, Destiny Technology Corp. Ver. 2.0
© Copyright, DTIR™, 1992-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, LaserAct®/Phase II, 1990-1994, Destiny Technology Corp, Ver. 4.5
© Copyright, PageStyler®/Phase II, 1989-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, 1992, Microsoft Corporation
First Printing — December 1994
Copyright 1994
NEC Corporation
7-1 Shiba 5-Chome, Minato-ku
Tokyo 108-01, Japan
All Rights Reserved
Copyright 1994
NEC Technologies, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved

Contents i
Contents
UsingthisGuide vii
1 Introduction 1-1
How the Printing Process Works 1-3
Standard Features 1-3
Options 1-7
Ordering Supplies and Accessories 1-8
2 Setting Up 2-1
Unpacking 2-2
Unpacking 2-2
Locating the Printer Items 2-3
Operating Requirements 2-4
Printer Dimensions 2-5
Printer Dimensions with 200-sheet Hopper 2-7
System Requirements 2-8
External Printer Parts 2-9
Internal Printer Parts 2-12
Installing the Hopper 2-14
Installing the Standard Hopper 2-14
Installing the 200-sheet Hopper 2-15
Toner Cartridge 2-16
Setting Up the Toner Cartridge 2-16
Installing the Toner Cartridge 2-20
Installing Paper 2-23
Interface Cable 2-26
Power Cord 2-28
Installing SuperScript Printing Software 2-30

ii Contents
3 PrintingwithYour SuperScript660 3-1
SuperScript 660 Print Modes 3-2
GDI Mode 3-2
GDI Setup Screen 3-3
2Up/4Up Screen 3-7
GDI Options Screen 3-8
Advanced Options 3-8
Manual Duplex Printing 3-9
Scaling 3-12
Print to File 3-12
Density Button 3-13
Forms Window 3-14
PCL Print Mode 3-23
PCL Control Panel 3-24
Saving Downloaded Fonts and Macros ( PCL Mode) 3-26
Page Ejects - Form Feeds ( PCL Mode) 3-28
Printing from a Windows Application 3-29
Printing from DOS 3-29
Printing PCL Files from DOS Command Line 3-30
4 NECSuperScriptPrintManager 4-1
5 Print Status Window 5-1
6 Selecting Paper and Media 6-1
Paper Properties 6-3
Print Areas 6-4
Paper and Media Use 6-5
Preprinted Forms 6-6
Heavy Print Stock 6-7
Envelopes 6-7
Adhesive Labels 6-9
Transparency Film 6-10

Contents iii
Media Purchasing Specifications 6-10
Sheet Paper 6-11
Envelopes 6-13
Adhesive Labels 6-14
Transparency Film 6-15
Storage Guidelines 6-16
7 UsingFonts 7-1
Fonts in GDI mode 7-2
Fonts in PCL Mode 7-3
Installing SuperScript TrueType Fonts 7-4
8 Choosing Print Options 8-1
How to Print Using Various Media 8-2
The Standard Hopper 8-4
Multi-sheet Feed and Single-sheet Feed 8-4
Installing Paper 8-4
The 200-sheet Paper Hopper (Optional) 8-5
Removing the Standard Hopper 8-6
Installing the 200-sheet Paper Hopper 8-7
Installing and Removing the Legal Guide 8-8
Hopper Feed 8-9
Manual Feed 8-12
Removing the 200-sheet Hopper 8-14
Output Paths 8-15
Face-up Tray 8-16
Face-down Door 8-16
9 MaintainingYourPrinter 9-1
Redistributing the Toner 9-3
Cleaning the Printer 9-8
Replacing the Toner Cartridge 9-9
Cleaning the Printer Mechanism 9-9
Installing the Toner Cartridge 9-17

iv Contents
Transporting the Printer 9-22
Removing the Toner Cartridge 9-22
Removing the Paper Hopper 9-24
Removing the Interface Cable 9-24
Removing the Power Cord 9-25
Check List Before Transporting the Printer 9-26
10 Troubleshooting 10-1
Print Quality Maintenance 10-3
Paper Jam 10-3
Locations of Potential Paper Jams 10-4
Removing the Jammed Paper 10-4
Paper Jams in the Hopper 10-5
Paper Jams in the Fuser Unit 10-6
Points to Check to Avoid Paper Jams 10-8
Testing the Printer 10-9
Status Messages 10-11
Installation Problems 10-11
Status Messages 10-14
Operating Problems 10-14
Output Quality 10-25
Light Page 10-25
Blank Page 10-26
Black Page 10-27
Streaked Page 10-28
Spots on Back of Paper 10-29
Blank Spots 10-30
Solid White Vertical Lines 10-31
Incomplete Page 10-31
Graphics Appear Coarse in GDI Mode 10-32
Text Appears Jagged or Low Resolution in GDI Mode 10-32
Unexpected Font in Either GDI or PCL Mode 10-33
Unexpected Font in PCL Mode 10-34
Shifted or Broken Image 10-34

Contents v
Allocating Virtual Memory 10-35
Commonly Asked Questions 10-37
11 GettingServiceandSupport(ForU.S.Only) 11-1
Assistance 11-2
Getting Help fromYour Company 11-2
Getting Help from NEC 11-3
Silentwriter SuperScript 660 Printer Limited Warranty 11-4
Warranty 11-5
Warranty Length 11-5
Warranty Coverage 11-5
Warranty Support 11-7
Getting Warranty Service 11-7
Limitation of Damages and Implied Warranties 11-8
A CharacterSetsandCode/Sequence/Commandsfor
HPLaserJet4P A-1
Character Sets A-2
PCL Character Set Charts A-2
ISO Substitution Table A-16
Code/Sequence/Commands A-23
Control Codes and Escape Sequences A-23
B OptimizingPrinterPerformance B-1
What to do B-2
C Specifications C-1
D Interface Cable Specifications D-1
Cable configurations D-4
Pin Assignment of the printer side connector D-5
E RemovingSuperScriptFilesfromYourSystem E-1
F. InstallingtheMemoryExpansionModule F-1
Glossary
Index

vi Contents

vii
Using this Guide
This guide provides an introduction to the NEC
SuperScript 660 printer and includes information
about set up, features, operation, and maintenance.
If you are a new user, you may want to read this
entire user’s guide to familiarize yourself with the
printer. If you have been using the printer for some
time, you can scan the Contents for specific informa-
tion that you need.

viii

Introduction 1–1
1
1Introduction

1–2 Introduction
This guide provides complete instructions for operat-
ing your new NEC Silentwriter®SuperScript 660
printer. All printer features are explained and
illustrated in detail.
Silentwriter SuperScript 660 is a new laser printer
developed specifically for users of WindowsTM
Version 3.1. This printer is provided with the
SuperScript software kit and requires no special add-
in cards or cartridges. We do require a good quality
parallel interface cable. Silentwriter SuperScript 660
differs from other printers in that it is directly driven
by the CPU of your computer; hence, it has faster
response and better status information. In addition,
by expanding the memory of your computer or
upgrading to a more powerful PC, the performance
of your SuperScript 660 can also be improved.
NEC SuperScript software supports two printing
modes, namely, GDI mode and PCL emulation
mode. GDI mode offers the full performance of the
total printing system while the PCL emulation mode
offers compatibility with existing PCL print files.
Your computer and Silentwriter SuperScript 660
communicate bi-directionally to exchange operating
status information (i.e., warm-up, paper out, paper
jam, etc.) and display messages requiring your
attention, if necessary. Hence, you can focus on
your work without referring to the printer operator
panel periodically, a benefit of the SuperScript
software.
The SuperScript 660 is designed as a personal laser
printer to conserve desk space and it features low
power consumption .

Introduction 1–3
Whenever you send a job to the printer, an “image”
of that page is temporarily written to the rotating
surface of an electrophotographic (EP) drum. This
image acts like a magnet that attracts toner to the
drum. (The toner and the drum are grouped in one
self-contained cartridge.)
At the same time, paper (or transparency film or an
envelope) passes through the printer and near the
drum. The paper is electrostatically charged as it
reaches the drum.
Toner, previously attracted to the drum as image
areas, is transferred to the charged paper. The paper
then passes between two rollers where a combina-
tion of heat and pressure bonds the toner to the
paper. The paper is then moved to the output tray.
How the Print-
ing Process
Works
The following list highlights Silentwriter
SuperScript 660 features.
Host-based Processing
SuperScript uses your PC power to process print
jobs.
Two Printing Modes
The Silentwriter SuperScript 660 software
allows you to select from two different modes of
printing:
• GDI mode provides fast, WYSIWYP (What
You See Is What You Print) output.
• Both Windows and DOS applications running
under Windows can use PCL emulation mode
for printing, which provides compatibility
with the popular printer language used in the
LaserJet®4P.
Standard Fea-
tures

1–4 Introduction
Print speed: up to 6 pages per minute.
Print resolution : 600×600 dots per inch.
: 300×300 dots per inch.
Sharp Edge Technology
Silentwriter SuperScript 660 features the pat-
ented Sharp Edge Technology (SET). This
feature detects and smooths the jagged edges of
raster images by dividing one full dot into
several subdots set in the same area. The print
quality of both text and line graphics is thus
improved.

Introduction 1–5
Paper input: from a 50-sheet hopper supporting:
Paper:
1 Letter
2 A4
3 Executive
4 B5 (GDI Only)
5 Legal
Envelope:
1 Monarch
2 Commercial 10
3 DL
4 C5
Paper output: face-up tray with a maximum
capacity of 50 sheets (at 17 lb), or face-down
door.
Toner cartridge: clean, efficient printer operation
centered around one easily replaceable cartridge.
The Starter Toner Cartridge shipped with your
printer will print 2,000 pages (at 5% coverage).
Replacement toner cartridges will print up to
4,000 pages (at 5% coverage).
Power Saving Mode
This printer has Power Saving Mode. In this
mode, if the printer is idle for a specified time
(default 15 minutes), the fuser unit pauses and
power consumption will be decreased. However
the next job requires a warm up time. The printer
is in Power Saving Mode when it is turned on.
You can also turn Power Saver Mode OFF in the
Print Status Window (See Chapter 5, Print Status
Window).

1–6 Introduction
Toner Saving Mode
This feature allows you to save toner by control-
ling print density. You can turn this mode on or
off in Print Status Window (See Chapter 5, Print
Status Window).
Print Darkness
This feature allows you to control the print
darkness of a whole page as required.
(See Chapter 5, Print Status Window).
Density Adjustment
This feature allows you to adjust the contrast and
brightness of the output. This feature is useful for
making adjustments to embedded images to
produce the best quality when printing.
Manual Duplex Printing
When selected you can print on both sides of a
page in either of two binding styles (Book style -
binding in the middle or Report style - binding at
the top and bottom).
Cover Page
When selected you can print a customized page
of either text, graphics, or a combination at the
beginning of a print job.

Introduction 1–7
Trailer Page
When selected you can print a customized page
of either text, graphics, or a combination at the
end of a print job.
Print Overlay (B/W)
When selected you can print a customized
overlay of either text, graphics, or combination
on either the first page or all pages of a print job.
Now you can print your logo and text together
without having to import your logo into every
print job.
Print Overlay (Color)
When selected you can print a customized
overlay of either text, graphics, or combination
in one of three colors. For example, you could
print your company logo in red and your corre-
spondence in black. This feature requires an
optional color toner cartridge.
Options The options available for the Silentwriter
SuperScript 660 include the following.
Optional 200-sheet Paper Hopper supporting:
Paper:
1 Letter
2 A4
3 Executive
4 B5 (GDI Only)
5 Legal

1–8 Introduction
Envelope:
1 Monarch
2 Commercial 10
3 DL
4 C5
Ordering Sup-
plies and Ac-
cessories
SuperScript PS Upgrade Kit
This option upgrades your SuperScript 660 to
include support for PostScript printing, in addi-
tion to the standard GDI and PCL modes.
To order any of the following printer supplies or
accessories, contact your NEC printer dealer or call
1–800–NEC–INFO to locate a supplies dealer
nearest you.

Introduction 1–9
Table 1-1 Supplies and Accessories
PRODUCT ORDER NUMBER
Toner Cartridge 20-061
Optional 200-sheet Paper Hopper 6107
SuperScript PS Upgrade Kit 660PS
Blue Toner Cartridge 20-062
Red Toner Cartridge 20-063
Yellow Toner Cartridge 20-064
For a detailed description of the PCL printer lan-
guage, the LaserJet 4P Printer Technical Reference
Manual is available through the Hewlett Packard
Company. Call Hewlett Packard’s Direct Marketing
Division toll free at 1-800-538-8787 or direct at 408-
720-2428. In Canada call 416-671-8383.

1–10 Introduction