NEC Univerge SV9300 Operating instructions

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Last Update: 2017-06-13
About Spectrum Enterprise:
Spectrum Enterprise is a division of Charter Communications following a merger with Time
Warner Cable and acquisition of Bright House Networks. Spectrum Enterprise is a national
provider of scalable, fiber technology solutions. The Spectrum Enterprise portfolio includes
networking and managed services solutions, including Internet access, Ethernet and Managed
Network Services, Voice, TV and Cloud solutions. Our industry-leading team of experts works
closely with clients to achieve greater business success.
About this document:
Spectrum Enterprise assures IP PBX compatibility by conducting interoperability testing to
ensure any potential compatibility issues have been resolved prior to installation. Please review
the IP PBX configuration instructions in this guide prior to your installation date.
Be advised that this document may contain references to Time Warner Cable Business Class.
All references to Time Warner Cable Business Class, TWCBC or TWC should be read as
Spectrum Enterprise.
Thank you,
Spectrum Enterprise
Spectrum Enterprise SIP Trunking Service
NEC UNIVERGE SV9300 V3.2.1+
IP PBX Configuration Guide

SIP Trunk Programming Guide for
Spectrum Enterprise
NDA-31837
Issue 1.0
SV9300
®

NEC Corporation of America reserves the right to change the specifications, functions, or features at any time
without notice.
NEC Corporation of America has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Corporation of America and shall not be reproduced without
prior written approval of NEC Corporation of America.
UNIVERGE is a registered trademark of NEC Corporation. All other brand names and product names
referenced in this document are trademarks or registered trademarks of their respective companies.
Copyright 2017
NEC Corporation of America
3929 W. John Carpenter Freeway
Irving, TX 75063
Communications Technology Group

SIP Trunk Programming Guide i
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TABLE OF CONTENTS
Section 1 NEC SV9300 Setup Guide................................................................................... 1
1.1 This Guide and Related Documents .......................................................... 1
1.2 SIP Trunk Account Information .................................................................. 1
1.3 SV9300 System Software .......................................................................... 1
1.4 Requirements ............................................................................................ 2
1.5 Limitations ................................................................................................. 2
Section 2 NEC PBX Configuration...................................................................................... 3
2.1 Prerequisites .............................................................................................. 3
2.1.1 SIP Trunking Information from SIP trunk provider .................................... 3
2.1.2 NEC UNIVERGE SV9300 ......................................................................... 3
2.1.3 Installation Worksheet .............................................................................. 3
Section 3 SV9300 Programming ......................................................................................... 5
3.1 System Version and License Check .......................................................... 5
3.2 CC-CP00 Network Setup ........................................................................... 7
3.3 IP PAD Network Settings ......................................................................... 10
3.4 SIP Trunk Port Allocation ........................................................................ 11
3.5 SIP Trunk Port Settings ........................................................................... 12
3.6 SIP Trunk Route Settings ........................................................................ 14
3.7 Route to Route Connection Settings ....................................................... 18
3.8 SIP Trunk Control Channel Settings ........................................................ 19
3.9 SIP Trunk Destination Point Code Settings ............................................. 21
3.10 SIP Trunk Profile Settings ....................................................................... 22
3.11 DID Digit Conversion Settings ................................................................ 28

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3.12 Caller ID Display ...................................................................................... 31
Section 4 Initial Testing and Troubleshooting................................................................. 34

SIP Trunk Programming Guide iii
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LIST OF FIGURES and tables
Table 1 Installation Worksheet.......................................................................................... 4
Figure 1 System Version .................................................................................................... 5
Figure 2 CM F88 SIP Trunk Port Licenses ......................................................................... 6
Figure 3 CM 0B1xx Network Setup .................................................................................... 7
Figure 4 CM 0B1xx Network Setup (continued) ................................................................. 8
Figure 5 CM 0B2xx IP PAD Network Settings .................................................................. 10
Figure 6 CM 1003 SIP Trunk Port Allocation .................................................................... 11
Figure 7 CM 30 SIP Trunk Port Settings .......................................................................... 12
Figure 8 CM 30 SIP Trunk Port Settings (continued) ....................................................... 13
Figure 9 CM 35 SIP Trunk Route Settings ....................................................................... 14
Figure 10 CM 35 SIP Trunk Route Settings (continued) .................................................... 15
Figure 11 CM 35 SIP Trunk Route Settings (continued) .................................................... 16
Figure 12 CM 35 SIP Trunk Route Settings (continued) .................................................... 17
Figure 13 CM 36 Route to Route Connection Settings ...................................................... 18
Figure 14 CM A7 SIP Trunk Control Channel Settings ...................................................... 19
Figure 15 CM A7 SIP Trunk Control Channel Settings (continued) ................................... 20
Figure 16 CM A8 SIP Trunk Destination Point Code Settings ............................................ 21
Figure 17 CM BA SIP Trunk Profile Settings ...................................................................... 22
Figure 18 CM BA SIP Trunk Profile Settings (continued) ................................................... 23
Figure 19 CM BA SIP Trunk Profile Settings (continued) ................................................... 24
Figure 20 CM BA SIP Trunk Profile Settings (continued) ................................................... 25
Figure 21 CM BA SIP Trunk Profile Settings (continued) ................................................... 26

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iv List of Figures and Tables
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Figure 22 CM 35 YYY=170~172 DID Digit Conversion Settings ........................................ 28
Figure 23 CM 7690 DID Digit Conversion Settings (continued) ......................................... 29
Figure 24 CM 76 DID Digit Conversion Settings (continued) ............................................. 30
Figure 25 CM 08 Basic Services – Caller ID Display .......................................................... 31
Figure 26 CM 08 Basic Services – Caller ID Display (continued) ....................................... 32
Figure 27 CM 15 Service Restriction Class A – Caller ID Display (continued) ................... 32
Figure 28 CM 8A LCR Development Table – Caller ID Display (continued) ...................... 33
Table 2 Troubleshooting Guide ....................................................................................... 35

SIP Trunk Programming Guide 1
Configuring NEC SV9300 for SIP Trunking
SECTION 1 NEC SV9300 SETUP GUIDE
1.1 This Guide and Related Documents
This guide was created to assist knowledgeable vendors with configuring the
NEC SV9300 Communication Server and a SIP Trunking service. It provides
sample entries for the required fields. The actual data is provided by your SIP
trunk provider when service is activated. Questions about software and hardware
installation or other PBX configuration issues should be directed to NEC’s
National Technical Assistance Center (NTAC).
For complete details on using SIP trunks with the SV9300, refer to the SV9300
System Manual.
For complete details on using DID features, refer to the DID feature in the SV9300
Features and Specifications Manual.
For details about related hardware, refer to the SV9300 System Hardware
Manual.
These manuals can be downloaded from NEC’s National Technical Assistance
Center (NTAC) web site. You must have a valid dealer ID to access the
documents.
1.2 SIP Trunk Account Information
Contact your SIP trunk provider representative.
This guide is intended for Legacy Time Warner Cable Business Class Communications
Platform.
1.3 SV9300 System Software
The SV9300 requires system software V3.2.1 or higher.

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1.4 Requirements
With the SV9300, a VoIP gateway daughter board is required in addition to
licensing for IP (SIP) trunks.
A minimum of four IP (SIP) trunks are required due to the NEC Communications
Server infrastructure setup.
The system software for the NEC Communications Server should be version
V3.2.1 or higher.
NEC recommends that the requirements and programming are completed with as
much information as possible before scheduling an activation appointment with
your SIP trunk provider.
1.5 Limitations
The following limitations apply:
Faxing is not supported for Spectrum Enterprise SIP trunks, it is
recommended to have analog lines for faxing and modem connectivity.
SIP diversion header is not supported – Call forwarding to 8xx numbers
SIP Privacy – Cannot mark the calling party number as private or
restricted
Secondary SIP server for failover is not supported
Spectrum Enterprise SIP trunks are supported as registered and
non-registered.

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SECTION 2 NEC PBX CONFIGURATION
This section provides information to NEC’s solution providers and NEC Associates for
configuring an NEC UNIVERGE SV9300 to connect to a SIP Trunk service provider.
2.1 Prerequisites
Before you configure the UNIVERGE SV9300, you must have the following
information available.
2.1.1 SIP Trunking Information from SIP trunk provider
Primary SIP Proxy Server IP Address and SIP account
information.
Number Plan, if applicable for the Point-to-Point Connection
Trunking DID(s)
The DID(s) are forwarded to the Public WAN IP address(s),
DNS or DNS SRV records of the PBX.
2.1.2 NEC UNIVERGE SV9300
SV9300 CPU software version V3.2.1 or higher
VOIPDB (PZ-64IPLC-A, PZ-128IPLC-A, GPZ-64IPLD or
GPZ-128IPLD)
SIP Trunk Port Licenses
Digital, IP and TDM Telephones
2.1.3 Installation Worksheet
Use the worksheet to record the information needed for setting up
the SIP Trunking service.

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Table 1 Installation Worksheet
WAN Side:
Internet Access Type and Speed:
WAN IP Address:
WAN Subnet Mask:
WAN Gateway IP Address:
LAN Side:
LAN IP Address for SIParator or EdgeMarc:
LAN Subnet Mask:
LAN IP Address for SV9300:
VLAN ID:
PBX Information:
Model:
Firmware Version:
Number of SIP Trunk Licenses:
Add-on Software Applications:
Number of Users:
Number of Concurrent Calls:
Notes:

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SECTION 3 SV9300 PROGRAMMING
The following commands must be changed for SIP trunking service.
3.1 System Version and License Check
Values shown are for example purposes only. Your actual IP values will be
determined by your local LAN administrator.
After connecting, check the SV9300 software version. This is located in the
bottom right hand corner of the Main PCPro screen.
Figure 1 System Version

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Figure 2 CM F88 SIP Trunk Port Licenses

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3.2 CC-CP00 Network Setup
Values shown are for example purposes only. Your actual IP values will be
determined by your local LAN administrator.
1. Select SV9300 Main/Remote Unit No. accommodating SIP Trunk
Channels, then click Read to get the current data settings.
2. FD=00 Enter SV9300 VoIPDB IP Address.
FD=01 Enter SV9300 VoIPDB Subnet Mask.
FD=02 Enter SV9300 VoIPDB Default Gateway Address.
3. FD=10 Set VoIPDB location number.
4. FD=36 Leave Blank to use default port 5060 for SIP trunk control
packets. Change this only at the request of Spectrum Enterprise. It was
requested to change for test environment.
Figure 3 CM 0B1xx Network Setup

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5. Click Apply.
The SV9300 must be reset in order for the change to take effect.
1. Select SV9300 Main/Remote Unit No. accommodating SIP Trunk
Channels, then click Read to get the current data settings.
2. FD=60 Enter primary DNS server IP Address (optional).
FD=61 Enter secondary DNS server IP Address (optional).
FD=70 Enter global IP Address (optional).
If more than 1 profile is used enter global IP address in CM BA139.
The IP addresses shown are example only and will depend on the network for
the global address and Spectrum Enterprise for DNS specific information.
Command Line Example: Unit 01
CM 0B101>00>192.168.0.210 (Unit 01 VoIP Address)
CM 0B101>01>255.255.255.0 (Unit 01 VoIP Subnet)
CM 0B101>02>192.168.0.1 (Unit 01 VoIP Default GW)
CM 0B101>10>NONE (Default: Location 00)
CM 0B101>36>5061 (Default: SIP Trunk Port 5060)
Figure 4 CM 0B1xx Network Setup (continued)

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3. Click Apply.
The SV9300 must be reset in order for the change to take effect.
Command Line Example: Unit 01
CM 0B101>60>216.136.95.2 (Unit 01 Primary DNS Server Address)
CM 0B101>61>64.132.94.250 (Unit 01 Secondary DNS Server Address)
CM 0B101>02>128.191.252.97 (Unit 01 Global IP Address)

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3.3 IP PAD Network Settings
Values shown are for example purposes only. Actual IP values will be
determined by your local LAN administrator.
1. Select SV9300 Main/Remote Unit No. accommodating SIP Trunk
Channels, then click Read to get the current data settings.
2. FD=00 Enter VoIP IPPAD IP address.
FD=10 Select number of VoIP IPPAD channels.
3. FD=40 Change this port only if recommended. 31000 was changed for
test environment. This will not likely need to be changed.
4. Click Apply.
Figure 5 CM 0B2xx IP PAD Network Settings
Command Line Example: Unit 01
CM 0B201>00>192.168.0.211 (Unit 01 VoIP IPPAD Address)
CM 0B201>10>32 (Unit 01 VoIP IPPAD Channels)
CM 0B201>40>31000 (RTP Base port setting)

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The SV9300 must be reset in order for the change to take effect.
3.4 SIP Trunk Port Allocation
All values shown are for example purposes only. Your actual values will be
determined by your implementation team.
1. Select SV9300 Main/Remote Unit No. accommodating SIP Trunk
Channels, then click Read to get the current data settings.
2. Enter Trunk Numbers used for the voice channels.
3. Click Apply.
Figure 6 CM 1003 SIP Trunk Port Allocation
Command Line Example: Unit 01
CM 1003>01000>D001 (Unit 01 SIP Trunk Channel 1)
CM 1003>01001>D002 (Unit 01 SIP Trunk Channel 2)
CM 1003>01002>D003 (Unit 01 SIP Trunk Channel 3)
CM 1003>01003>D004 (Unit 01 SIP Trunk Channel 4)