NEC NEC Express5800 Series User manual

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User’s Guide
EXPRESS5800/140Hc

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User’s Guide
EXPRESS5800/140Hc

Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions
(America), Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing, reproduction, use,
and sales rights thereto, except to the extent said rights are expressly granted to others.
The NEC Solutions (America), Inc. product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each product.
However, actual performance of each product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by customers of
each product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by NEC Solutions (America), Inc.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NEC Solutions (America), Inc. is prohibited.
Trademarks
Adaptec is a registered trademark of Adaptec, Inc.
Intel is a registered trademark of Intel Corporation.
Xeon is a trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Phoenix RomPilot is a trademark of Phoenix Technologies Ltd.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
PN: 456-01592-000 June 2002
Copyright 2002
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved

Contents iii
Contents
Proprietary Notice
Using This Guide
Text Conventions .................................................................................................................. x
Related Documents ..............................................................................................................xi
Safety Notices .....................................................................................................................xii
Safety Notices for Users Outside of the U.S.A. and Canada........................................xiii
Care and Handling.............................................................................................................. xiv
1 System Overview
Overview............................................................................................................................1-2
System Chassis...................................................................................................................1-4
Main System Components............................................................................................1-4
Electronics Bay Components........................................................................................1-5
Front Control Panel.......................................................................................................1-6
Rear Panel.....................................................................................................................1-7
Status LED Indicator Descriptions ...............................................................................1-8
Peripheral Device Bay ................................................................................................1-11
Hot-Swap Hard Drive Bays ........................................................................................1-11
System Board Set.............................................................................................................1-12
System Board Set Features...............................................................................................1-15
Intel Xeon Processor...................................................................................................1-15
System Memory..........................................................................................................1-15
I/O Expansion Slots ....................................................................................................1-15
Real-Time Clock/Calendar .........................................................................................1-15
BIOS ...........................................................................................................................1-15
Controllers...................................................................................................................1-16
IDE Controller.....................................................................................................1-16
Keyboard and Mouse Controller.........................................................................1-16
Network Controller .............................................................................................1-16
SCSI Controller...................................................................................................1-17
Video Controller..................................................................................................1-17
Peripheral Controller...........................................................................................1-17
System Board Management Controller (BMC)...................................................1-17
External Device Connectors........................................................................................1-18
System Power...................................................................................................................1-19
Peripheral Bays ................................................................................................................1-19
Disk Array........................................................................................................................1-20
Automatic Rebuilding Function..................................................................................1-21
Expand Capacity Function..........................................................................................1-21
System Functions.............................................................................................................1-22
Hot Swapping..............................................................................................................1-22
Hot Plug PCI...............................................................................................................1-22
Fans.............................................................................................................................1-22
Sleep Mode .................................................................................................................1-23
ACPI ...........................................................................................................................1-23
AC Link Mode............................................................................................................1-24
Remote Power-On (Wake On LAN) Function............................................................1-24

iv Contents
System Security................................................................................................................1-24
Security with Mechanical Locks and Monitoring.......................................................1-24
Software Locks via the BIOS Setup Utility.................................................................1-25
Reconfiguration................................................................................................................1-25
2 Setting Up the System
Overview ............................................................................................................................2-2
Selecting a Site ...................................................................................................................2-2
Server Physical Specifications............................................................................................2-3
Unpacking the System........................................................................................................2-3
Getting Familiar with the System.......................................................................................2-3
Making Connections...........................................................................................................2-4
Connecting the Power Cord(s)............................................................................................2-5
Using the System................................................................................................................2-6
Opening the Front Door of the Tower Cabinet..............................................................2-7
Powering On the Server System....................................................................................2-7
Powering Off the Server System...................................................................................2-9
Forcing a Power Shutdown ...........................................................................................2-9
3 Configuring Your System
Configuring Your System...................................................................................................3-2
BIOS Setup Utility..............................................................................................................3-3
Using the BIOS Setup Utility........................................................................................3-3
BIOS Setup Configuration Settings...............................................................................3-4
Main Menu....................................................................................................................3-5
Processor Settings Submenu..................................................................................3-6
Primary IDE Master/Primary IDE Slave Submenu...............................................3-7
Advanced Menu ............................................................................................................3-8
Memory Configuration Submenu..........................................................................3-9
PCI Configuration Submenu .................................................................................3-9
Hot-plug PCI Control Submenu ..........................................................................3-10
Empty Bus Default Speed Submenu....................................................................3-10
Embedded SCSI/Embedded NIC/Embedded Video Controller Submenu ..........3-10
PCI Slot 1 – PCI Slot 8 Submenu........................................................................3-11
I/O Device Configuration Submenu....................................................................3-12
Advanced Chipset Control Submenu...................................................................3-13
PCI Device Submenu...........................................................................................3-13
Security Menu .............................................................................................................3-14
Security Menu (continued)..........................................................................................3-15
Server Menu................................................................................................................3-16
Server Menu (continued).............................................................................................3-17
System Management Submenu............................................................................3-18
Console Redirection Submenu ............................................................................3-19
Boot Menu...................................................................................................................3-19
Exit Menu....................................................................................................................3-20
SCSISelect Utility.............................................................................................................3-21
Running the SCSISelect Utility...................................................................................3-21
Adaptec SCSI Utility Configuration Settings..............................................................3-22
Exiting Adaptec SCSI Utility......................................................................................3-23
Configuring Optional SCSI Controller Boards ...........................................................3-23
Configuring the RAID Controller ....................................................................................3-24
Configuring System Jumpers............................................................................................3-25

Contents v
Before You Begin ....................................................................................................... 3-25
System Board Jumper Block.......................................................................................3-25
Moving System Jumpers.............................................................................................3-26
Clearing CMOS...........................................................................................................3-27
Clearing the Password.................................................................................................3-28
4 Upgrading Your System
Precautions.........................................................................................................................4-3
Preparing Your System for Upgrade..................................................................................4-5
Equipment Log...................................................................................................................4-5
Removing the Front Door ..................................................................................................4-5
Installing the Front Door....................................................................................................4-6
Access Covers....................................................................................................................4-6
Removing the Rear Access Cover.................................................................................4-6
Installing the Rear Access Cover..................................................................................4-7
Removing the Front Access Cover ...............................................................................4-7
Installing the Front Access Cover.................................................................................4-8
Accessing the System Boards ............................................................................................4-8
Removing the Access Cover to the System Boards......................................................4-8
Installing the Access Cover to the System Boards........................................................4-9
Removing the Memory Board.......................................................................................4-9
Installing the Memory Board......................................................................................4-10
Removing the Processor Board Air Baffle..................................................................4-10
Installing the Processor Board Air Baffle...................................................................4-12
Removing the Processor Board...................................................................................4-13
Installing the Processor Board ....................................................................................4-13
Processors.........................................................................................................................4-15
Installing Processors ...................................................................................................4-16
Removing Processors..................................................................................................4-18
DIMMs.............................................................................................................................4-20
Installing DIMMs........................................................................................................4-21
Removing DIMMs......................................................................................................4-22
Replacing the Real-time Clock Battery............................................................................4-23
Installing PCI Add-In Boards...........................................................................................4-25
Identifying PCI Add-in Boards...................................................................................4-26
Installing a PCI Add-In Board in a Non-Hot-Plug Slot..............................................4-26
Removing a PCI Add-In Board from a Non-Hot-Plug Slot........................................4-28
Installing a PCI Add-In Board in a Hot-Plug Slot ......................................................4-29
Important Considerations............................................................................................4-29
Checking the Status Indicators for a Hot-Plug Add-In Board ....................................4-30
Installing a Hot-Plug PCI Add-In Board.....................................................................4-31
Removing a Hot-Plug PCI Add-In Board...................................................................4-33
Hard Disk Drives..............................................................................................................4-34
Checking a Hot-Swap SCSI Drive Status Indicator....................................................4-35
Installing a Hot-Swap Drive in a Carrier ....................................................................4-36
Removing a Hot-swap Drive from a Carrier...............................................................4-37
Removing and Installing Hot-Swap Disk Drives........................................................4-37
DC Power Supplies..........................................................................................................4-39
Checking the Power Status LEDs...............................................................................4-39
Removing a Power Supply Module ............................................................................4-40
Installing a Power Supply Module...................................................................................4-41
System Cooling Fans........................................................................................................4-42
Checking a Fan Status Indicator.......................................................................................4-42

vi Contents
Replacing a Fan Module..............................................................................................4-43
5.25-Inch Peripheral Drives..............................................................................................4-44
Preliminary Considerations.........................................................................................4-44
Drive Cables................................................................................................................4-44
IDE Requirements.......................................................................................................4-44
SCSI Requirements .....................................................................................................4-44
EMC Compliance of 5.25-inch Removable Media Device Bays................................4-44
Removing a 5 1/4-Inch Device....................................................................................4-48
5 Problem Solving
Problem Solving.................................................................................................................5-2
Static Precautions ...............................................................................................................5-2
Troubleshooting Checklists................................................................................................5-3
Initial System Startup....................................................................................................5-3
Running New Application Software .............................................................................5-4
After System Has Been Running Correctly...................................................................5-5
Diagnostic Procedures........................................................................................................5-6
Error Checking..............................................................................................................5-6
Troubleshooting Guide..................................................................................................5-6
Preparing the System for Diagnosing Problems....................................................5-6
Monitoring POST..................................................................................................5-7
Verifying Proper Operation of Key System Indicators .........................................5-8
Confirming Loading of the Operating System ......................................................5-8
Specific Problems and Corrective Actions.........................................................................5-9
Power LED Does Not Light ..........................................................................................5-9
Incorrect or No Beep Code............................................................................................5-9
No Characters Appear on Screen ................................................................................5-10
Characters are Distorted or Incorrect ..........................................................................5-10
System Cooling Fans Do Not Rotate...........................................................................5-10
Diskette Drive Activity LED Does Not Light.............................................................5-11
CD-ROM Drive Activity Light Does Not Light .........................................................5-11
Problems with Application Software...........................................................................5-11
Bootable CD-ROM Is Not Detected............................................................................5-12
Problems with the Network..............................................................................................5-12
Plug and Play Installation Tips.........................................................................................5-12
Error Messages .................................................................................................................5-13
POST Error Codes and Messages................................................................................5-13
POST Error Code Hardware References.....................................................................5-22
Fans......................................................................................................................5-22
Processors (CPUs)...............................................................................................5-22
Memory ...............................................................................................................5-22
How to Identify BIOS and BMC Revision Levels...........................................................5-23
A Technical Specifications
Server Unit.........................................................................................................................A-2
B Interrupt Request/ PCI IRQ Device/ I/O Port Address Assignments
Interrupt Request Assignments..........................................................................................B-2
PCI IRQ Device Assignments...........................................................................................B-3
I/O Port Address Assignments...........................................................................................B-5

Contents vii
Glossary
Equipment Log

Using This Guide ix
Using This Guide
This User’s Guide provides a quick reference to information about your server system. Its
goal is to familiarize you with your system and the tasks necessary for system configuring
and upgrading.
This guide contains the following information:
! Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your
system.
! Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
assemble the rack-mount system, make cable connections, and how to use your system.
! Chapter 3, “Configuring Your System” tells you how to configure the system and
provides instructions for running the BIOS Setup Utility and the SCSISelect
Configuration Utility, which is used to configure SCSI devices in your system. This
chapter also provides information on system board jumper settings.
! Chapter 4, “Upgrading Your System” provides you with instructions for upgrading your
system with additional processors, optional memory, options cards, peripheral devices,
and redundant power supply.
! Chapter 5, “Problem Solving” contains helpful information for solving problems that
might occur with your system.
! Appendix A, “Technical Specifications” provides specifications for your server system.
! Appendix B, “Interrupt Request/PCI IRQ Device/I/O Port Address Assignments"
provides the Interrupt Requests (IRQs), PCI IRQ device, and I/O port addresses that are
assigned by the factory for this system. These values can be used for reference when
installing an optional device.
! “Glossary” defines the standard acronyms and technical terms used in this manual.
! “Equipment Log” provides you with a sample equipment log for documenting the
system configuration and future updates you may make to your system.

x Using This Guide
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
!
WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
!
CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
! Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
! File names are printed in uppercase letters. For example, AUTOEXEC.BAT.

Using This Guide xi
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
! System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
! Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
! Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and configure your
server Windows 2000, Windows NT 4.0, Novell NetWare v5.0, Santa Cruz Operation
(SCO) OpenServer Release 5.05, and UNIXWare 7.1.1 Network Operating Systems.
This document is intended to complement the more detailed procedural documents
available from the vendor of the network operating system.

xii Using This Guide
Safety Notices
!
!
Caution: To reduce the risk of electric shock which could cause personal injury, follow
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
! Warning: The detachable power supply cords are intended to serve as the disconnect
devices.
! Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
! Warning: The DC push-button on/off switch on the front panel does not turn off the
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on
NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other
end. The cord length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
!
Warning: Under no circumstances should the user attempt to disassemble the power
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.

Using This Guide xiii
Safety Notices for Users Outside of the U.S.A. and Canada
!
PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electrically-
compatible circuits to the external ports.
! Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
! Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.

xiv Using This Guide
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.

1
System Overview
! Overview
! System Chassis
! System Board Set
! System Board Set Features
! System Power
! Peripheral Bays
! Disk Array
! System Functions
! System Security
! Reconfiguration

1-2 System Overview
Overview
This server is a highly reliable, high-powered, highly available, high-capacity
multiprocessing system based on the IntelXeon™processor family. It is a solid
performer and offers the latest technology. The server system is conveniently housed
and available as a tower-based system (see Figure 1-1).
The combination of superior computing performance, high memory capacity, and
integrated I/O provides a high performance environment for the many sophisticated
applications available to network servers. The server system is designed for use in
applications where advanced technology, high performance, and high levels of
reliability and compatibility are expected at all times.
Figure 1-1. Front View
This server system is designed for minimum downtime. To this end, the server includes
or has the option to include the following:
! A chassis that supports up to three self-contained power supplies (two are standard
power supplies). An additional power supply can be added to provide redundant
power (i.e., the system will continue to operate with a single power supply failure).
If optional power system redundancy is installed, the power supply units are then
hot-swappable and can be easily installed or removed from the back of the chassis
without turning the system power off.
! Four fan modules that can be easily installed or removed from the side of the system.
The fan modules contain a total of six fans for effective cooling. An additional fan
cools the disk drive bay and each power supply contains a fan.
! Cooling system redundancy where the system will continue to operate in the event of
a fan failure or having cabinet temperatures approaching the threshold limit, the
redundant fans will switch to maximum operating speed.
! Up to ten SCSI drive bays accessible from the front of the cabinet.

System Overview 1-3
! Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced
with a new drive without system power being turned off (if an optional Redundant
Array of Independent Disks (RAID) controller is installed.)
! High degree of SCSI disk fault tolerance and advanced disk array management
features through the use of RAID technology, if an optional RAID controller is
installed.
! Hardware monitors (temperature and voltage) and software monitors to indicate
failures.
! Swing-out chassis provide easy access to all parts for service.
As application requirements increase, you can expand your server system with
additional processors, additional memory, add-in boards and peripheral devices.
Your server system features the following major components:
! Up to four high-performance Intel Xeon processors.
! Up to 24 GB of DDR200 SDRAM four way interleaved memory.
! Eight full-length PCI expansion slots of which four supports 64-bit hot-plug PCI-X
boards, two support 64-bit non-hot-plug PCI-X boards and two support 32-bit non-
hot-plug PCI boards. The hot-plug PCI feature is useable only when operating
system support is available.
! Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, IDE,
USB, LAN, and video).
! Integrated onboard ATI RAGE XL PCI 64-bit Super Video Graphics Array (SVGA)
controller with 4 MB of video memory.
! Adaptec® AIC7899 SCSI controller providing dual channel Ultra160 SCSI
interfaces for the hot swap hard disk drives. This controller also supports Ultra2
SCSI devices.
! Two Integrated onboard Network Interface Controllers (NIC), an Intel 82550 NIC
that supports 10Base-T and 100Base-TX networks and an Intel 82544 NIC that
supports 10Base-T, 100Base-TX and 1000Base-T networks.
! Single channel Ultra ATA100 enhanced IDE controller.
! Chassis that holds up to 14 drives; ten hot-swap bays for Ultra SCSI hard disk
drives; three media bays with a CD-ROM installed; and a 3.5-inch bay with a
diskette drive.
! Ten hot-swap SCSI hard disk drive bays (five standard bays and five optional bays)
accessible from the front of the chassis. The drives can be swapped in or out of the
system without powering down, if RAID is configured in the system.
! SCSI backplane is Ultra160 capable.
! Integrated dual Universal Serial Bus (USB) ports.
! Two standard power supplies. When an additional power supply is installed, both the
standard and additional redundant power supplies become hot swappable.

1-4 System Overview
System Chassis
The system chassis is an easy-to-access, fabricated metal structure. The following
subsections describe the main system components, the electronics bay components, the
front panel controls and indicators and the rear panel connectors and indicators.
Main System Components
Figure 1-2 illustrates the main system components.
A
B
C
D
E
F
G
H
IJ
A Power supply bay F Fan bays
B Hot-plug PCI add-in cards G CD-ROM drive
C Memory board H 5.25-inch peripheral bay
D Processor board air baffle I 3.5-inch diskette
E Electronics bay J Front control panel
Figure 1-2. Main System Components