NEC DT700 Series User manual

DT700 Phone User Manual
For UNIVERGE Sphericall and iS3000-SIP@Net Platforms

DT700 Phone User Manual
For UNIVERGE Sphericall and
iS3000-SIP@Net Platforms
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PART NUMBER 610-210R1
VERSION 7.0.1

DT700 PHONE USER MANUAL
iv P/N 610-210r1 DT700 User Manual
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NOTICES
Copyright © 2008-2010 NEC Corporation
NEC Sphere Communications, Inc., a wholly owned subsidiary of NEC Corporation,
Japan. All Rights Reserved. Printed in USA.
NEC Sphere Communications Inc. (or “NEC Sphere”) is continually upgrading and
developing the products described in this publication. The information contained
herein is specifically designed for the NEC UNIVERGE Sphericall7 for IBM Lotus
Foundations release and is subject to change without notice. Written permission is
required prior to reproduction of any of the work covered here by copyright.
For warranty information, see the License Agreement on the Sphericall software DVD
media.
NEC Sphere, Sphere, Sphericall, Sphericall Voice Mail, Sphericall Manager,
Sphericall Desktop, PhoneHub, COHub, BranchHub, MeetingHub, and the Sphere
logo are trademarks of NEC Sphere Communications, Inc., a wholly owned subsidiary
of NEC Corporation.
NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC
Corporation that may be registered in Japan and other jurisdictions. Windows,
Microsoft, Outlook, and Exchange are trademarks or registered trademarks of
Microsoft Corporation in the United States and other countries. IBM, the IBM logo,
Lotus, Lotus Notes, Notes, Domino, Lotus Foundations, are trademarks of
International Business Machines Corporation in the United States, other countries, or
both. Other products mentioned in this document are the property of their respective
owners and are also subject to copyright, trademark, and intellectual property
protection as applicable by law.
U.S. Patent Numbers 5,892,764 and 6,735,208 and related Foreign Patents.
Other U.S. and Foreign Patents Pending.
DOCUMENT REVISION HISTORY
610-210r1 June 2010 Initial release

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DT700 PHONE USER MANUAL
DT700 User Manual P/N 610-210r1 v
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DOCUMENT FEEDBACK
Feedback or Information Related to this document:
NEC Sphere Communications, Inc.
300 Tri State International, Suite 150
Lincolnshire, Illinois 60069
Telephone [phone]
http://www.NECSphere.com
NEC Sphere Communications, Inc. is a wholly owned subsidiary of NEC Corporation.
DOCUMENT INFORMATION
Document Name and Product Number:
________________________________________________________

DT700 PHONE USER MANUAL
vi P/N 610-210r1 DT700 User Manual
REGIONAL CONTACTS
NEC HEADQUARTERS & ASIA OPERATIONS
NEC Corporation
7-1, Shiba 5-chome Minato-ku,
Tokyo 108-8001 Japan
Telephone: [phone]
Fax: [phone]
Website: http://www.nec.co.jp/
EUROPE, MIDDLE EAST AND AFRICA
NEC Unified Solutions
The corporate headquarters of NEC Unified Solutions is located at:
NEC Unified Solutions
Anton Philipsweg 1
1223 KZ Hilversum, Netherlands
Telephone: [phone]
Fax: [phone]
Website: http://www.nec-unified.com
NORTH AMERICA
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Telephone: [phone] (800-2400-NEC)
Fax: [phone]
Authorized Associates and Resellers:
Phone: [phone]
Fax: [phone]
Website: http://www.necam.com
WORLDWIDE OFFICES
For the latest information on offices in your area, visit www.nec.com and select your
area.

DT700 User Manual Contents i
Contents
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C ONTENTS
Notices...............................................................................................................-iv
Document Revision History............................................................................. iv
Document Feedback............................................................................................v
Document Information......................................................................................v
Regional Contacts ........................................................................................... vi
1 Overview.....................................................................................1-1
DT700 Series Phones.......................................................................................1-1
Platform Compatibility....................................................................................1-1
DT700 Lineup................................................................................................1-1
DT700 Keys and Parts ..................................................................................1-2
To display the Menu List using the Menu Key .........................................1-17
Soft Keys..................................................................................................1-19
Exit and Help Keys...................................................................................1-21
Optional Equipment.........................................................................................1-22
Programmable Key Module.........................................................................1-22
Gigabit Ethernet Adapter.............................................................................1-22
2 Installation................................................................................2-25
Before You Begin ........................................................................................2-25
Adjusting Angle of Tilt Leg...........................................................................2-25
To raise tilt leg..........................................................................................2-25
To lower tilt leg.........................................................................................2-26
To remove tilt leg .....................................................................................2-26
To attach tilt leg........................................................................................2-27
Connecting the Phone.................................................................................2-28
To attach the handset..............................................................................2-28
To connect LAN cable to the phone.........................................................2-29
To connect a headset (Optional)..............................................................2-30
To connect a computer (Optional) ...........................................................2-30
Installing a Directory Card (Optional).......................................................2-31
Installing/Removing Line Key Card (Optional).............................................2-32
To remove Line Key Panel/ Button Panel................................................2-32
To install Line Key Card...........................................................................2-33
Wall Mounting (Optional).............................................................................2-33
Wall Mounting Clearance Requirements .................................................2-34
To mount the phone on the wall...............................................................2-34

CONTENTS
ii Contents DT700 User Manual
3 Basic Settings/Configuration..................................................3-37
Basic Setup with the Cursor Pad or Up/Down Keys .......................................3-38
To adjust the handset ringing volume (Sphericall Systems)....................3-38
To adjust the Soft Ring volume (iS3000-SIP@Net Platforms).................3-38
To adjust the headset ringing volume......................................................3-39
To adjust the call volume (handset or headset).......................................3-39
To adjust the call volume (speaker).........................................................3-39
Basic Setup with the Menus and Cursor Pad..................................................3-40
To adjust the LCD contrast......................................................................3-40
To change the LCD Backlight Timeout ....................................................3-41
To enable an external headset ................................................................3-41
To set external headset ringing................................................................3-43
To set the Date Format............................................................................3-44
To set the Time Format............................................................................3-45
To change the Display Language ............................................................3-46
To edit the Dial Preference......................................................................3-47
To restart your phone...............................................................................3-48
To view the phone settings ......................................................................3-49
To view the firmware information for your phone.....................................3-49
To view the IP address of your phone .....................................................3-49
To view the maximum numbers of calls you can handle
on your phone..........................................................................................3-50
4 Basic Phone Operation ...........................................................4-53
DT700 Basic Call Operation............................................................................4-54
Answering Calls...........................................................................................4-54
To answer an incoming call .....................................................................4-54
To reject an incoming call ........................................................................4-55
Placing Calls................................................................................................4-55
To place an external call..........................................................................4-55
To place an internal call...........................................................................4-56
Call Duration................................................................................................4-57
DT710 (ITL-6DE) phone ..........................................................................4-57
DT730 (ITL-12D, ITL-24D, ITL-32D) phones...........................................4-58
Ending a Call...............................................................................................4-58
Redialing a Number.....................................................................................4-58
Hold/Resume a Call.....................................................................................4-59
To hold/resume a call...............................................................................4-59
Using a Headset to Make and Receive Calls ..............................................4-59
To make calls with your headset..............................................................4-60
To answer calls with your headset...........................................................4-60
To transfer the current call to your headset.............................................4-61
Call Waiting/Concurrent Calls .........................................................................4-61
To answer the other incoming call (Call Waiting).....................................4-61
To place a second call (Concurrent call)..................................................4-62
To switch between calls...........................................................................4-63

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CONTENTS
DT700 User Manual Contents iii
Call Transferring and Conferencing................................................................4-63
Conferencing Calls......................................................................................4-63
To conference two calls...........................................................................4-63
To hold/resume a conference call............................................................4-64
To call another party while on a conference call......................................4-65
To split a conference call.........................................................................4-65
To switch between two calls ....................................................................4-66
Transferring Calls........................................................................................4-67
Attended transfer .....................................................................................4-67
Blind transfer............................................................................................4-67
Unattended transfer.................................................................................4-68
To shuttle between calls during an Attended Transfer.............................4-69
To switch from transferring calls to a conference call..............................4-69
To split calls into two calls when transferring (Transfer split)...................4-70
Advanced Messaging Features.......................................................................4-71
Message Waiting.........................................................................................4-71
Voice Mail....................................................................................................4-71
DT710 (ITL-2E) phone.............................................................................4-71
DT710 (ITL-6DE) and D730 (ITL-12D, ITL-24D
and ITL-32D) phones...............................................................................4-71
5 Advanced Phone Features......................................................5-73
The Help key...................................................................................................5-74
Using the Help key...................................................................................5-74
The Menu Key.................................................................................................5-75
Call History......................................................................................................5-76
Access Call History using the Menu Key .................................................5-76
Access Call History using the Cursor Pad ...............................................5-76
To view Missed Calls ...............................................................................5-77
To view Received Calls............................................................................5-78
To view Placed Calls................................................................................5-79
To dial an internal number from the Call History using the handset........5-80
To dial an external number from the Call History.....................................5-81
To add a Call History entry to the Personal Directory..............................5-82
To delete a specific entry from the Call History .......................................5-85
To delete Call History for all Missed, Received or Placed Calls ..............5-86
To delete all Call History information .......................................................5-86
The Personal Directory ...................................................................................5-88
Viewing the Personal Directory and Entry Details.......................................5-88
Cursor Pad movement in the Personal Directory.....................................5-88
To view the Personal Directory................................................................5-88
To view a specific Personal Directory entry.............................................5-90
Presence Monitor Settings and the Personal Directory ...........................5-91
Incoming Call Display and the Personal Directory...................................5-92
Searching for an Entry in the Personal Directory ........................................5-92
To search the Personal Directory ............................................................5-92
Dialing from the Personal Directory.............................................................5-94
To dial a number from the Personal Directory .........................................5-94

CONTENTS
iv Contents DT700 User Manual
Adding or Editing a Personal Directory Entry..............................................5-95
Duplicate Entries in the Personal Directory .............................................5-95
To add an entry to the Personal Directory ...............................................5-96
To edit a Personal Directory entry .........................................................5-100
Deleting a Personal Directory Entry ..........................................................5-105
To delete a Personal Directory entry .....................................................5-105
To remove Personal Directory entry information but keep
Speed Dial Key information ...................................................................5-106
Speed Dial and Programmable Keys............................................................5-108
Programmable Key Management..............................................................5-108
Speed Dial Key Configuration ...................................................................5-109
Speed Dial Key Numbering....................................................................5-110
Presence Monitor Settings and Speed Dial Keys ..................................5-111
Duplicate Entries in Speed Dials............................................................5-112
Using the Feature Key ...........................................................................5-112
To view Speed Dial Key information for Programmed
Speed Dial Keys ....................................................................................5-113
Speed Dial Key Operation.........................................................................5-114
To originate a call from Speed Dial Keys...............................................5-114
Speed Dial Key Programming Examples ..................................................5-115
To add a Programmable Key/Speed Dial Key
without a Personal Directory entry.........................................................5-116
To add a Programmable Key as a Speed Dial Key
with a Personal Directory entry using the Feature Key..........................5-120
To add a Programmable Key as a Speed Dial Key
with a Personal Directory Entry from the Personal Directory.................5-123
To add a Speed Dial Key to an existing Personal Directory entry.........5-127
To configure a Programmable Key as a Speed Dial Key
for a star/hash code...............................................................................5-131
Editing Speed Dial Keys............................................................................5-134
To edit a Speed Dial Key.......................................................................5-134
Deleting Speed Dial Keys..........................................................................5-140
To delete the Speed Dial information ONLY
from a Personal Directory Entry.............................................................5-140
To delete an entire Speed Dial and Personal Directory entry................5-142
To delete a Speed Dial only entry..........................................................5-144
Speed Dial and Personal Directory Character Sets......................................5-145
6 Phone Troubleshooting.........................................................6-149
Using the Help key........................................................................................6-149
Basic Troubleshooting...................................................................................6-150
To check common problems..................................................................6-150
Network Connections....................................................................................6-151
My phone cannot register on the network..............................................6-151
My phone indicates that the network cable is unplugged ......................6-151
My phone cannot reconnect to the network after a
local settings change .............................................................................6-152
I cannot connect to the network through the PC port
on the back of the phone .......................................................................6-152