FAQ
Reset
Please reset the pen if it does not turn off, won't
charge,or stops working. To reset the pen, press and
hold the power button for 10 seconds or remove and
reinsert the battery, then the pen will be turned off
and restart.
Tips for using the correct battery
• The enclosed alkaline batteries can be natural discharge.
• Batteries are consumables and should be replaced after a
certain period of time.In addition,the usage time varies
depending on the usage environment.
• Be sure to remove the battery when you will not be using
the pen for a long time to prevent paid service due to leakage.
• Manganese battery or rechargeable battery can not
guarantee the use time.
Precautions
Additional
•Storing pen without pen cap may cause degradation of functionality
due to dust and foreign substances on the optical sensor.
•The pen cap should be placed on the pen if not in use and
if the cap gets dirty, please clean with soft cloth or cotton swab.
•If you write on the edge of the page where there is no code,
your handwriting may not be recognized.
Be sure to remove the battery
when you will not be using the pen for a long time.
Prevents paid service due to leakage.
When a strong impact is applied
to the ball pen nib,
the product may malfunction.
For more accurate handwriting recognition,
please use the recommended nibs.
(You can check the recommended pen nib
list on the Neo smartpen official website.)
In case of processing ball pen nib with tape,
it may cause malfunction.
Please be careful not to cover the optical
sensor with your fingers.
Otherwise, your writing may not be recognized.
Please check the details and frequently asked questions
on the Neo smartpen homepage and online mall.
www.neosmartpen.com
Please visit official Neosmartpen mall to buy
compatible notebooks and accessories.
https://shop.neosmartpen.com/
Product Specification
Pen Body Material
Connectivity
Receiving/Transmitting Frequency
RF Output Power
Type of emission
Battery
Runtime
Memory
Ink refills
Function
Usage Environment
Length / Diameter / Weight
Model Name
Supported
NWP-F30
140 mm / 14.7mm / 26.5g
Polycarbonate
Bluetooth 4.2 (Classic / BLE)
2402~2480MHz
3mW / Class 2
F1D
Alkaline battery(AAA/R03) 1ea
Nonstop writing : 9.5 Hr
D1 pen ink refills
Real time-transfer mode
2MB of internal memory
(Saves up to about 3 sheets of A4 size)
Temperature for storage(No operation) : -10 ~ 50℃
Relative humidity : ~90%
Operation temperature : 10~35℃
FCC Information to User
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,if not installed and used in
accordance with the instructions,may cause harmful interference to radio communications.However,there is no guarantee
that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or
television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
Caution
Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
IMPORTANT NOTE : FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your
body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
NOTE : THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED
BY THE PARTY RESPONSIBLE FOR COMPLIANCE.SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT. THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT
TO THE FOLLOWING TWO CONDITIONS: (1)THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS
DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED
OPERATION.
IC Information to User
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interfer-ence,including interference that
may cause undesired operation of the device Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence.L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
Product Name
Product No.(Serial No.)
Purchase Date
Seller
Purchase Price
·
Keep the product no.(serial no.) in a safe place as it is required for checking the product warranty
period when requesting customer service / support.
·
The product no.is attached on the surface of the product package.
Product Warranty
Please contact the store where you purchased the product or
NeoLAB Convergence for customer service/support.
PRODUCT WARRANTY
Smart Class Kit
OS version Bluetooth version
Android 6.0 Marshmallow
and above
BLE 4.0
and above
iOS IOS 13 and above LE 4.1
and above
