NEO GM4 User manual

Expand Your Factory Radio
GM4
Owner’s
Manual
Neo Gateway
add
iPod®
Enjoy the Music

Table of Contents
Pages
1. Introduction 2
2. Precautions 2
3. Compatibility 3
4. Dipswitch Settings 3
5. Installation 4
6. iPod Operation 5-8
7. HD Radio Operation (if equipped) 9
8.
Selecting AUX Input 10
9.
Selecting Factory Satellite 10
(if equipped)
10. Troubleshooting 11
11. Warranty Info 12

1
Neo Gateway & Optional Add-ons
Neo Gateway Harness
Factory Radio
Not Included
iPod
Not Included
Neo Gateway
3Ft. HD Radio Cable
(Sold with HDRT)
11Ft. iPod Cable
HD RadioTM Tuner
(sold seperately)
Antenna Adapter
(Sold Separately)

2
1. Introduction
Thank you for purchasing the ®Neo Gateway. The Neo Gateway is designed to
provide endless hours of listening pleasure from your factory radio. To ensure that
your iPod performs correctly with your radio, we recommend that you read this
entire manual before attempting installation of the Neo Gateway.
The Neo Gateway allows connectivity for iPod and the HD Radio tuner (HDRT sold
separately), enabling full control of these devices from the factory installed radio.
It also retains original satellite radio (if equipped).
2. Precautions
UPDATING iPod FIRMWARE
For proper operation of the Neo Gateway, your iPod must be updated with the most
recent version of rmware from Apple. This is done on your computer. To update the
software on the iPod go to: http://www.apple.com/ipod/download/.
Follow the directions on the website to complete the download. There is no charge for
this update.
PREVENTING DAMAGE TO YOUR VEHICLE OR IPOD.
Some installations require you to make wiring connections. To eliminate the risk
of an electrical short, we recommend disconnecting the vehicle’s battery prior to
installation. If you do not feel comfortable making these connections, we suggest
you seek professional installation. We recommend that the iPod be disconnected
from the interface when the vehicle is not in use.
PROPER MOUNTING LOCATION
Securely install the interface in a location free from; heat, humidity, moving parts,
sharp metal edges or direct sunlight. We recommend securing the interface to a
suitable location using; double sided tape, VelcroTM or zip-ties.

3
3. Compatibility
4. Dipswitch Settings
All 4 dipswitches MUST be set in the OFF (up) position for proper operation.
Fig. 1 Side view of interface with dip switches in correct position
OFF
ON

4
5. Installation
1. When making electrical connections it is always recommended that the vehicle’s
battery be disconnected from the electrical system before performing the installation.
2. Carefully remove the trim panels covering the 10mm bolts that secure the radio into
the dash cavity. Remove these bolts, and carefully pull the radio from the dash of the
vehicle. This will provide access to the factory radio connectors where you will
connect the Neo Gateway harness.
3. Disconnect the factory 16-Pin harnesses from the back of the radio. Disconnect the
antenna from the radio.
4. Connect the 8-Pin iPod docking cable into the rst port on the Neo Gateway (farthest
away from dipswitches). Carefully run the 11 foot iPod cable behind the dash to the
location where the iPod will be mounted or stored (for example the glove box or center
console). This location will vary based on the vehicle, and the customer’s prefrence.
When running this cable through the dash be sure to secure it away from moving parts
or sharp metal edges that may damage the cable.
5. If connecting the HD Radio Tuner (HDRT sold separartely), make the folllowing
connections before connecting the to the vehichle. Plug the 3 foot HD Radio Cable
(8-Pin mini-din to 8-Pin mini-din) into the second port (closest to the dipswitches) on the
Neo Gateway. Connect the other end of this cable into the HD Radio tuner. Connect
the factory antenna cable into the antenna connection on the HD Radio tuner (HDRT)
Using a Peripheral BAA20 antenna adaptor if needed to make this connection.
6. Locate the two 14-pin female connectors on the GM4 harness. Plug the vehicle’s 14-
pin and 16-pin male connectors into the GM4 connectors. Plug the male connectors of
the GM4 harness into the back of the radio. Plug the Black micro-t 24-pin connector
on the GM4 harness into the Neo Gateway box.
7. To complete the installation secure the Neo Gateway () and HD Radio tuner (HDRT)
into the cavity in the dash behind the radio. Be sure that the cables and interface
modules are not near moving parts or sharp metal edges as they may damage the
cables. To prevent rattling noises inside the dash, use zip ties, tape, or other fasteners
to mount the interfaces securely.
8. With all connections made, reconnect the vehicle’s battery, insert the key into the
ignition, and turn the vehicle on. Check for proper operation of the Neo Gateway and
HD Radio tuner before reinstalling the factory dash panels.
9. Note: The rst time you access the Gateway, your radio may display “DEV INIT”
while the device is initializing. If this is displayed, please wait one minute then cycle the
ignition off and on. Then access SAT mode again to begin normal gateway operation.
6. iPod Operation

5
Entering Mode Select Menu
Leave and re-enter the SAT mode to enter the mode select menu. This can be
accomplished by pressing the “FM” or “AM” icon, then pressing the “XM” icon.
Once in the mode select menu, turn the rotary knob to scroll through
available
sources. Once “IPOD” is displayed, press the “” icon
to select the displayed
mode.
Next Track
Turn the rotary tune knob to the right one notch to advance to the next track.
Previous Track
Turn the rotary tune knob to the left one notch to move back to the previous track.
Fast Forward
Press “SEEK Λ
”to fast forward the song that is playing. Press “SEEK Λ
”
again to resume play.
Rewind
Press “ SEEK V
”to rewind the song that is playing. Press “ SEEK V
” again to
resume play.
Entering Browse Menu / Select
Press the
“ ”
button to enter the “BROWSE” menu or to make a selection
while in the “BROWSE” menu.
Menu UP
Press the “Category” icon until the
“ ”
icon is displayed. Press the
“ ” icon to
move back in the Browse menu.

6
Browse by Artist
Press “ ” to enter the browse
menu.
”PL:LIST” will appear on your display.
Turn the rotary tune knob until
“AR:ARTIST” is displayed.
Press “ ” to select browse by
Artist.
The list of Artists on your iPod
will be displayed one at a time in
alphabetical order. “AR” will be
displayed in front of the artist’s name
to indicate that you are searching
for an artist.
Turn the rotary tune knob to
cycle through the artists.
When the desired artist is displayed on the radio,
Press the “ ” button to select the artist and display the albums by that artist.
The Albums from the selected Artist will be displayed one at a time in
alphabetical order. “AL” will be displayed in front of the name of the album to indicate
you are searching for an album.
Turn the rotary tune knob to cycle through the albums.
Once the desired album is displayed,
Press the “ ” button to select the desired Album.
The rst song in the album will be displayed. “TR” will be displayed in front of the song
title to indicate that a “track” or song title is being displayed.
Turn the rotary tune knob to cycle through the songs in the selected album.
Songs are listed in the order in which they appear in the album, not alphabetically
.
Once the radio displays the name of the desired song
Press the “ ” button to select and play the desired song.
The display will automatically change to display and scroll the title of the
chosen song.

7
Browse by Album
Press “ ” to enter the browse
menu.
”PL:LIST” will appear on your
display
. Turn the rotary tune
knob until ALBUM is displayed.
Press “ ” to select browse by
Album.
The Albums on your iPod will
be displayed one at a time in
alphabetical order. “AL” will be
displayed in front of the name of the
album to indicate you are searching
in the album folder.
Turn the rotary tune knob to cycle
through the albums.
Once the desired album is
displayed,
Press “ ” to select the desired Album.
The rst song in the album will be displayed. “TR” will be displayed in front of the
song title to indicate that a “track” or song title is being displayed.
T
urn the rotary tune knob to cycle through the songs in the selected album
Songs are listed in the order in which they appear in the album, not alphabetically.
When the
radio displays the name of the desired song,
Press “ ” to select and play the desired song.
The display will automatically change to display and scroll the song title.
Browse by Genre
Press “ ” to enter the browse
menu.
”
PL:LIST” will appear on your
display.
Turn the rotary tune knob
until GENRE is displayed.
Press “ ” to select browse by
Genre.
The Genres on your iPod will
be displayed one at a time in
alphabetical order. “GE” will be
displayed to indicate that you are
searching for a Genre.
Turn the rotary tune knob to
cycle through the Genres.
Once the desired Genre is
displayed,
Press “ ” to select the desired
Genre.
The list of Artists on your iPod from the selected Genre will be displayed one at a time
in alphabetical order. “AR” will be displayed in front of the artist’s name to indicate that

8
you are searching in the artist folder.
Turn the rotary tune knob to cycle through the artists.
When the desired artist is displayed on the radio,
Press “ ” to select that artist and display the albums by that artist.
The Albums from the selected Artist will be displayed one at a time in
alphabetical order. “AL” will be displayed in front of the name of the album to indicate
you are searching for an album.
Turn the rotary tune knob to cycle through the albums.
Once the desired album is displayed,
Press “ ” to select the desired Album.
The rst song in the album will be displayed. “TR” will be displayed in front of the song
title to indicate that a “track” or song title is being displayed.
Turn the rotary tune knob to cycle through the songs in the selected album.
Songs are listed in the order in which they appear in the album, not
alphabetically. When the radio displays the name of the desired song,
Press “ ” to select and play the desired song.
The display will automatically change to display and scroll the song title.
Browse by Playlist
Press the “ ” button to enter
the browse menu.
”PL:LIST” will appear on your display.
Press “ ” to select browse
by Playlist.
The Playlists on your iPod will
be displayed one at a time in
alphabetical order.
“PL” in front of playlist indicates
that this is the folder of Playlists.
Turn the rotary tune knob to
cycle through the Playlists.
When the desired playlist is
displayed on the radio,
Press “ ” to select the
desired Playlist
The list of songs in that playlist will be displayed one at a time. “TR” will be
displayed in front of the track title to indicate that you are searching for
a “track” or song. The songs will be listed in order that they were added to the playlist.
Turn the rotary tune knob to cycle through the songs in the selected
Playlist.
When the desired song is displayed on the radio,
Press “ ” to select and play the desired song.
The display will automatically change to display and scroll the song title.

9
7. HD Radio Operation
Entering Mode Select Menu
Leave and re-enter the SAT mode to enter the mode select menu. This can be
accomplished by pressing the “FM” or “AM” icon, then pressing the “XM” icon.
Once in the mode select menu, turn the rotary knob to scroll through
available
sources. Once “HD RADIO” is displayed, press the “” icon
to select the displayed
mode.
Tune Up
Turn the rotary tune knob to the right to manually tune up.
Seek Up
Press the “SEEK Λ
”button to seek up to next available station.
Tune Down
Turn the rotary tune knob to the left to manually tune down.
Seek Down
Press the“SEEK V
”button to seek down to next available station.
Changing Bands
To switch between AM and FM bands, press the “Category” button until AM or FM is
displayed on the screen. Press the softkey to select the desired band.
Store Presets
To Store a station into the Preset memory, tune to the station, to enter the preset menu,
press the
“”
button. Turn the tune knob in the upper right corner to select the preset
location (1-18) where you wish to store the preset. when the preset position is displayed
(for example PRE1) press “V” to store the preset into memory.
The screen will display “PR SAVED” and your preset has been stored into memory.
Recall Presets
To recall a preset saved in memory, press the
“”
button to enter the
preset menu. use the tune knob in the upper right corner to scroll through the
stored preset stations. when the desired preset is displayed, press the “Λ”
button to select it.
Exit menus
Press the
“ ”
button to exit the preset menu and continue playing the current
station.
“EXIT” will be displayed when button is pressed. You can also wait the allotted 10
seconds and the menu will exit automatically.

10
8. Selecting AUX Input
Entering Mode Select Menu
Leave and re-enter the SAT mode to enter the mode select menu. This can be
accomplished by pressing the “FM” or “AM” icon, then pressing the “XM” icon.
Once in the mode select menu, turn the rotary knob to scroll through
available
sources. Once “AUX” is displayed, press the “” icon
to select the displayed
mode.
Selecting between AUX1 / AUX2
If you are currently in AUX1 or AUX2 mode turn the rotary knob to enter the mode
select menu .Once AUX1 or AUX 2 is displayed on the screen press the
“”
button
to select.
9. Selecting Factory Installed Sat
(if equipped)
Entering Mode Select Menu
Leave and re-enter the SAT mode to enter the mode select menu. This can be
accomplished by pressing the “FM” or “AM” icon, then pressing the “XM” icon.
Once in the mode select menu, turn the rotary knob to scroll through
available
sources. Once “AUX” is displayed, press the “” icon
to select the displayed
mode.
Factory Sat Operation
Refer to the owners’ manual that came with your vehicle.

11
10. Troubleshooting
Symptom Cause Remedy
Radio shows iPod
not connected
iPod cable is not
connected to iPod or
Gateway.
Verify the docking cable is connected
to the Neo Gateway, and the iPod
I can not correctly
control the iPod
through the radio.
The iPod rmware
may be out of date.
Update iPod rmware for free at http://
www.apple.com/ipod/download
I have updated my
iPod’s rmware
and still have
control issues
Sometimes the
iPods needs to be
reset
Press and hold the click wheel (center
button) and the menu button for 10
seconds. This will reboot the iPod.
YOU WILL NOT LOSE MUSIC on the
iPod by doing this reset
I don’t see iPod
artist or song
information on the
screen
The radio is
displaying a different
text eld
Press the Text / Scan button to see
text
I can’t use my
iPod’s click wheel
to select music
The iPod is in
external control
mode. This allows
text to be displayed
on the radio screen
Press the Aux / Sat button and select
AUX 2 source to control the iPod
manually using the click wheel
The Neo Gateway
does not recognize
the HD Radio
tuner (HDRT)
The HD tuner
was not properly
connected when the
was rst connected
and initialized.
HDRT must be connected before the
Gateway is powered on. Disconnect
the from the vehicles harness for 5
minutes. Verify the 8 pin DIN HDRT
cable is securely connected at both
ends before reconnecting the vehicle
harness.
Radio shows “DEV
INIT”
Gateway device is
initializing
This only occurs the rst time the
Gateway is powered on. Wait a few
minutes, cycle ignition off and on then
enter SAT Mode.
When I listen to
the factory AM or
FM radio there
is only static, no
audio.
Factory antenna
cable is connected
to the HD Radio
tuner.
Use Gateway to access HD Radio
source. This will provide all AM and
FM reception for your vehicle.
No AM or FM
reception using the
HD Radio source
Factory antenna
cable is not
connected to the HD
Radio tuner (HDRT)
Remove from factory radio, connect
into HDRT module. Note* some
vehicles need to use the supplied
antenna adaptor to make this
connection.
HD Radio station
quality uctuates
or is lost randomly
The HD Tuner is
temporarily losing
reception of the
Digital HD Radio
broadcast signal
This is expected performance. The
Digital HD Radio playback will resume
in areas of higher broadcast signal
strength.

12
11. Warranty
One Year Limited Warranty
The quality controls used in the manufacture of this product will ensure your sat-
isfaction. This warranty applies only to the original purchaser of this product from
an authorized dealer. This warranty covers any supplied or manufactured parts of
this product that, upon inspection by authorized personnel, is found to have failed
in normal use due to defects in material or workmanship. This warranty does not
apply to installation expenses. Attempting to service or modify this unit, operating
this unit under conditions other than the recommended voltage will render this
WARRANTY VOID.
Unless otherwise prescribed by law, shall not be liable for any personal injury,
property damage and or any incidental or consequential damages of any kind
(including water damage) resulting from malfunctions, defects, misuse, improper
installation or alteration of this product. All parts of this product are guaranteed for a
period of 1 year as follows:
Within the rst 12 months from date of purchase, subject to the conditions above,
will repair or replace the product at their discretion, if it is defective in material
or workmanship providing it is returned to an Authorized Neo Car Audio dealer,
with PROOF OF PURCHASE from an authorized dealer.
Warning:
This equipment may be reset by unintentional electrostatic discharge during
operation. Exposure to direct sunlight or extreme heat may cause damage or
malfunction.
FCC Class B Radio Frequency
Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Re-orientate or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit differant from
that of which the receiver is connected.
4. Consult the dealer or an experienced radio / television technical
for help.
Notice : The changes or modications not expressly approved by the party responsible
for compliance could void the user authority to operate the equipment.

13
NOTES:


BluStream Operation in:
General Motors
(PGHGM4 & ISGM574)
Selecting Bluetooth Mode
Navigation Radios
Press the XM icon on the screen. Immediately turn the TUNE KNOB
until BT is displayed. Press the >>>>> icon on the screen to select the
displayed mode.
Non-Navigation Radios
Press the BAND button until XM is displayed. Immediately turn the TUNE
KNOB until BT is displayed. Press PRESET 2 to select the displayed
mode.
Phone Controls
IMPORTANT NOTE: The radio MUST be in Satellite mode in order
for the ISBT21 to function. If you switch out of Satellite Radio mode
the ISBT21 will automatically disconnect from your phone and you
must use the handset.
Navigation Radios
1. Answer/End Call - Press SEEK ▲ to answer/end a call.
2 Volume - Turn the TUNE KNOB while in a call to adjust the volume.
3. Call Waiting - Press SEEK ▲ while in a call to answer a 3rd party
call. You can also use SEEK ▲ to switch between the calls. To end a 3rd
party call you must press and HOLD SEEK ▲ for 2 seconds.
4. Privacy Mode - Press SEEK ▼ while in a call to transfer the audio
from the vehicle speakers to the handset.
5. Reject Call - Press SEEK ▼ to reject an incoming call.
6. Voicedial - While in Bluetooth mode, press the CATEGORY icon on
the screen & then press the VOICECALL button to activate voicedial.
7. Call History - Turn the TUNE KNOB while in Bluetooth mode to scroll
through a list of your previous incoming calls.
8. Call Last # - Press SEEK ▲ while in Bluetooth mode to call the last
incoming number to your phone.
9. Menu - While in Bluetooth mode press the CATEGORY icon on the
screen & then press the >>>>> button to enter the menu. Once in the
menu you can use the TUNE KNOB to scroll through the options. Press
the >>>>> button while in the menu to select the displayed option.
Non-Navigation Radios
1. Answer/End Call - Press PRESET 3 to answer/end a call.
2 Volume - Turn the TUNE KNOB while in a call to adjust the volume.
INST030

3. Call Waiting - Press PRESET 3 while in a call to answer a 3rd party
call. You can also use PRESET 3 to switch between the calls. To end a
3rd party call you must press and HOLD PRESET 3 for 2 seconds.
4. Privacy Mode - Press PRESET 4 while in a call to transfer the audio
from the vehicle speakers to the handset.
5. Reject Call - Press PRESET 4 to reject an incoming call.
6. Voicedial - While in Bluetooth mode, press PRESET 6 to activate
voicedial.
7. Call History - Turn the TUNE KNOB while in Bluetooth mode to scroll
through a list of your previous incoming calls.
8. Call Last # - Press PRESET 3 while in Bluetooth mode to call the last
incoming number to your phone.
9. Menu - While in Bluetooth mode press PRESET 2 to enter the menu.
Once in the menu you can use the TUNE KNOB to scroll through the
options. Press PRESET 2 while in the menu to select the displayed
option.
A2DP Controls
Navigation Radios
1. Play/Pause - Press SEEK ▼ to Play/Pause the song that is selected.
2 Changing Tracks - Turn the TUNE KNOB to change tracks
Non-Navigation Radios
1. Play/Pause - Press PRESET 4 to Play/Pause the song that is
selected.
2 Changing Tracks - Turn the TUNE KNOB to change tracks
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