NetComm NTC-140-02 User manual

User Guide
NTC-140-02 –4G M2M Router

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Important Notice
This device, like any wireless device, operates using radio signals which cannot guarantee the transmission and reception of data in
all conditions. While the delay or loss of signal is rare, you should not rely solely on any wireless device for emergency
communications or otherwise use the device in situations where the interruption of data connectivity could lead to death, personal
injury, property damage, data loss, or other loss. NetComm Wireless accepts no responsibility for any loss or damage resulting from
errors or delays in transmission or reception, or the failure of the NetComm Wireless NTC-140-02 to transmit or receive such data.
Safety and Hazards
Do not connect or disconnect cables or devices to or from the USB port, SIM card tray, Ethernet port or the terminals of
the Molex power connector in hazardous locations such as those in which flammable gases or vapors may be present, but
normally are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is
adjacent to a location from which ignitable concentrations might occasionally be communicated.

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Copyright
Copyright© 2015 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Trademarks and registered trademarks are the property of NetComm Wireless Limited or their respective owners. Specifications are
subject to change without notice. Images shown may vary slightly from the actual product.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with domestic waste. You may be subject
to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-140-02
DOCUMENT VERSION
DATE
1.0 - Initial document release
22 July 2015
Table 1 - Document Revision History

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Table of contents
Overview ........................................................................................................................................................................................6
Introduction...................................................................................................................................................................................................6
Target audience.............................................................................................................................................................................................6
Prerequisites .................................................................................................................................................................................................6
Notation ........................................................................................................................................................................................................6
Product introduction......................................................................................................................................................................7
Product overview...........................................................................................................................................................................................7
Product features............................................................................................................................................................................................7
Package contents..........................................................................................................................................................................................7
Physical dimensions and indicators .............................................................................................................................................8
Physical dimensions ......................................................................................................................................................................................8
LED indicators...............................................................................................................................................................................................9
Ethernet port LED indicators ........................................................................................................................................................................11
Interfaces ....................................................................................................................................................................................................12
Placement of the router...............................................................................................................................................................13
Mounting options.........................................................................................................................................................................................13
DIN rail mounting bracket.............................................................................................................................................................................13
Wall mounted via DIN rail bracket.................................................................................................................................................................14
DIN rail mount .............................................................................................................................................................................................14
Pole mount using DIN rail bracket ................................................................................................................................................................15
Desk mount.................................................................................................................................................................................................15
Installation and configuration of the NTC-140-02 router ...........................................................................................................16
Powering the router .....................................................................................................................................................................................16
Installing the router ......................................................................................................................................................................................16
Advanced configuration ..............................................................................................................................................................17
Status ...........................................................................................................................................................................................18
Networking...................................................................................................................................................................................21
Wireless WAN..............................................................................................................................................................................................21
LAN ............................................................................................................................................................................................................34
Ethernet LAN/WAN......................................................................................................................................................................................38
PPPoE ........................................................................................................................................................................................................40
WAN failover................................................................................................................................................................................................41
Routing .......................................................................................................................................................................................................43
VPN ............................................................................................................................................................................................................52
Services........................................................................................................................................................................................65
Dynamic DNS..............................................................................................................................................................................................65
Network time (NTP)......................................................................................................................................................................................66
Data stream manager ..................................................................................................................................................................................67
PADD..........................................................................................................................................................................................................77
Remote management ..................................................................................................................................................................................78
GPS............................................................................................................................................................................................................84
IO configuration ...........................................................................................................................................................................................86
Event notification .........................................................................................................................................................................................88
Email settings ..............................................................................................................................................................................................91
SMS messaging ..........................................................................................................................................................................................92
System .......................................................................................................................................................................................108
Log ...........................................................................................................................................................................................................108
System configuration .................................................................................................................................................................................113
Administration ...........................................................................................................................................................................................117
Watchdogs................................................................................................................................................................................................125
Power management ..................................................................................................................................................................................128
USB-OTG..................................................................................................................................................................................................131
Storage.....................................................................................................................................................................................................132
Reboot......................................................................................................................................................................................................133
Appendix A: Tables....................................................................................................................................................................134
Appendix B: Default Settings ....................................................................................................................................................135
Restoring factory default settings ...............................................................................................................................................................136
Appendix C: Recovery mode ....................................................................................................................................................137
Accessing recovery mode..........................................................................................................................................................................137
Status .......................................................................................................................................................................................................138
Log ...........................................................................................................................................................................................................138
Application Installer....................................................................................................................................................................................139
Settings.....................................................................................................................................................................................................139
Reboot......................................................................................................................................................................................................139
Appendix D: HTTPS - Uploading a self-signed certificate.......................................................................................................140
Appendix E: RJ-45 connectors .................................................................................................................................................142
Appendix G: Input/Output .........................................................................................................................................................143
Overview ...................................................................................................................................................................................................143

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Appendix H: Obtaining a list of RDB variables.........................................................................................................................148
Appendix I: Using USB devices and MicroSD™ cards ............................................................................................................149
Accessing USB/SD card storage devices ...................................................................................................................................................149
Host and Device mode ..............................................................................................................................................................................149
Safety and product care............................................................................................................................................................150
Product Warranty.......................................................................................................................................................................155

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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-140-02 router.
Target audience
This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-140-02 router, please confirm that you have the following:
An electronic computing device with a working Ethernet network adapter and a web browser such as Internet
Explorer®, Mozilla Firefox® or Google Chrome™.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.

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Product introduction
Product overview
Powerful and flexible industrial cellular router platform supporting LTE with fallback to 3G/UMTS and
GSM/GPRS/EDGE (Fallback only applies to certain models)
Ideal for providing primary and backup wireless connectivity over LTE networks
Industrial Features –rugged enclosure, wide operating temperature range, wall mount option and a flexible range of
power options
Embedded Linux operating system allowing for the installation of custom applications. Software Development Kit (SDK)
is available
Web interface for easy centralized configuration and management from any PC
Two 10/100/1000 Base T ports for Ethernet connection
VPN support for establishing a secure connection over public cellular network using OpenVPN
Supports SNMP with cellular specific MIB, PPPoE, RIP, VRRP. DDNS, MAC /NET address filtering, Open VPN,
DHCP/DHCP relay
System monitoring, remote diagnostics and configuration over the air, diagnostic log viewer via browser
Integrated GPS support
TR-069 device management (optional)
Ignition Sense capability for graceful shutdown and startup in vehicle applications
Configurable power save mode with minimum current draw when not operational
Tested for vehicular applications IEC Class 5M2 and MIL-STD-810F Method 516.5.
Product features
The robust and intelligent NetComm 4G M2M Router is designed to provide real-time M2M data connectivity even in harsh
environments. The NTC-140-02 creates reliable point-to-point or point-to-multi-point wide area network (WAN) connections for a
variety of mission critical applications such as primary broadband, video surveillance, retail payments and business continuity.
Package contents
The NetComm Wireless NTC-140-02router package consists of:
1 x NetComm Wireless NTC-140-02router
2 x Cellular antennas
1 x 1.5m Black Ethernet cable
1 x DIN rail mounting bracket
1 x Quick start guide
1 x Power supply cable (2 metres) with fitted Molex connector
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless
Support website can be found at: http://support.netcommwireless.com.

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Physical dimensions and
indicators
Physical dimensions
Below is a list of the physical dimensions of the NTC-140-02 router.
Figure 1 –NTC-140-02router Dimensions
NTC-140-02ROUTER
(WITHOUT EXTERNAL ANTENNAS
ATTACHED)
Length
143 mm
Depth
107 mm
Height
34 mm
Weight
~235g
Table 2 - Device Dimensions

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LED indicators
The NTC-140-02 router uses LEDs to display the current system and connection status.
Figure 2 - NTC-140-02router LED Indicators
LED ICON
NAME
COLOUR
STATE
DESCRIPTION
Power
Off
Power off
Double flash
Powering up
On
Power on
On
Power on in recovery mode
Slow flashing
Hardware error, such as SIM not inserted
GPS/Customizable
LED
Off
GPS function disabled
Slow flashing
GPS function is enabled but no satellite detected.
On
Satellite detected, location acquired.
Network
Off
Radio Off
On
Connected via WWAN
Blinking1
Traffic via WWAN
Slow flashing
Connecting PDP
On
Registered network
Slow flashing
Registering network
Slow flashing
SIM PIN locked
Fast flashing
SIM PUK locked
On
Can’t connect
Signal strength
On
LTE signal
On
WCDMA signal
On
GSM signal
Table 3 - LED Indicators
1
The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the
LED turns on and off at equal intervals.

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Signal strength LEDs
The following tables list the signal strength range corresponding with the number of lit signal strength LEDs.
LTE signal mapping (Green)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
No signal
1
-115 dBm to -119dBm
2
-105 dBm to -114 dBm
3
-100 dBm to -104 dBm
4
-90 dBm to -99 dBm
5
> -90 dBm
WCDMA signal mapping (Amber)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
< -109 dBm
1
-109 dBm to -102dBm
2
-101 dBm to -92 dBm
3
-91 dBm to -86 dBm
4
-85 dBm to -78 dBm
5
≥-77 dBm
Table 4 - Signal strength LED descriptions
GSM signal mapping (Red)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
≤-109 dBm
1
-102 dBm to -108dBm
2
-93 dBm to -101 dBm
3
-87 dBm to -92 dBm
4
-86 dBm to -78 dBm
5
> -78 dBm
LED update interval
The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for
the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update
before repositioning.

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Ethernet port LED indicators
Each of the Ethernet ports of the NTC-140-02router have two LED indicators on them.
Figure 3 - Ethernet port LED indicators
The table below describes the statuses of each light and their meanings.
LED
STATUS
DESCRIPTION
Green
On
There is a valid network link.
Blinking
There is activity on the network link.
Off
No valid network link detected.
Amber
On
The Ethernet port is operating at a speed of 1000Mbps.
Off
The Ethernet port is operating at a speed of 10/100Mbps or no Ethernet cable is connected.
Table 5 - Ethernet port LED indicators description
Do not connect or disconnect cables or devices to or from the Ethernet ports in hazardous locations such as those in
which flammable gases or vapours may be present, but normally are confined within closed systems; are prevented from
accumulating by adequate ventilation; or the location is adjacent to a location from which ignitable concentrations might
occasionally be communicated.

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Interfaces
Figure 4 - Interfaces
NO.
ITEM
DESCRIPTION
1
Cellular Main antenna connector
SMA connector for main cellular antenna.
2
GPS antenna connector
SMA connector for GPS antenna (not included in package).
3
Cellular AUX antenna connector
SMA connector for auxiliary cellular antenna.
4
microSD™card slot
Insert a microSD™ card here to provide additional storage (Optional).
5
SIM card slot
Insert SIM card here.
6
SIM tray eject button
Press to eject the SIM tray
7
Micro USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to
connected device.
8
Reset button
Press and hold for less than 5 seconds to reboot to normal mode. The LEDs are green and extinguish in
sequence to indicate that the router will reboot normally if the button is released during this period.
Press and hold for 5 to 15 seconds to reboot to recovery mode. The LEDs are amber and extinguish in
sequence to indicate that the router will reboot to recovery mode if the button is released during this
period.
Press and hold for 15 to 20 seconds to reset the router to factory default settings. The LEDs are red and
extinguish in sequence to indicate that the router will reset to factory default settings if the button is
released during this period.
9
Molex Mini-Fit™Jr. 2 x 2 receptacle
Connect the provided power supply here. The Molex receptacle provides:
Ground (−)
Power (+)
I/O terminal
(i) ignition input detection terminal.
10
LAN port
LAN port for wired Ethernet clients.
11
LAN/WAN port
LAN or WAN port for wired Ethernet clients or to bridge another network connection.
Table 6 –Interfaces
7
8
9
1
10
11
2
5
5
6
1
3
4

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Placement of the router
The four external high-performance antennas supplied with the router are designed to provide optimum signal strength in a wide
range of environments. If you find the signal strength is weak, try adjusting the orientation of the antennas. If you are unable to get
an acceptable signal, try moving the router to a different place or mounting it differently.
Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying
a different location.
Mounting options
The NTC-140-02router can be quickly and easily mounted in a variety of locations.
Mounted flat against the wall
When mounted flat against the wall, the NTC-140-02router has a slimline form factor. Use appropriately sized screws in the
mounting holes provided on the base of the unit.
Figure 5 - Wall mount - Flat against the wall
DIN rail mounting bracket
V Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end.
Figure 6 –DIN rail mounting bracket

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Wall mounted via DIN rail bracket
Figure 7 - Wall mounted via DIN rail bracket
DIN rail mount
Figure 8 –DIN rail mount

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Pole mount using DIN rail bracket
Figure 9 - Pole mount using DIN rail bracket
Desk mount
Figure 10 –Desk mount

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Installation and configuration
of the NTC-140-02router
Powering the router
The NTC-140-02 router may be powered using the included power supply cable with 8-40V to the Molex connector. A suitable
power supply (PSU-0039) is available as an accessory. The diagram below shows the layout of the pins on the Molex connector.
Figure 11 - Molex connector
TERMINAL
DESCRIPTION
−
Ground wire.
+
Positive wire for power.
i
Dedicated terminal for ignition detection.
I/O
Input/output detection.
Table 7 - Locking power block pin outs
Installing the router
Follow these steps to complete the installation process. For a more detailed description, please refer to the Quick Start Guide
included in the package contents.
1. Using a paper clip, press the SIM Eject button to eject the SIM card tray. Place the SIM card in the tray and then insert the
loaded tray into the SIM slot with the gold side facing up.
2. Attach the cellular antennas to their respective connectors.
3. Connect equipment that requires network access to the LAN port of your router. This may be your computer for advanced
configuration purposes, or your end equipment which requires data access via the NTC-140-02router. You can connect
one device directly, or several devices using a network switch.
4. Connect the power source to the router. Wait approximately 2 minutes for your NTC-140-02router to start up. To check
the status of your router, compare the LED indicators on the device with those listed in the LED indicators section of this
guide.
Do not connect or disconnect cables or devices to or from the USB port, SIM card tray, Ethernet port or the terminals of
the Molex power connector in hazardous locations such as those in which flammable gases or vapors may be present, but
normally are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is
adjacent to a location from which ignitable concentrations might occasionally be communicated.

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Advanced configuration
The NTC-140-02router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to
the web-based user interface of the router.
To log in to the web-based user interface:
1. Open a web browser (e.g. Internet Explorer®, Mozilla Firefox® or Google Chrome™.™.), type http://192.168.1.1 into the
address bar and press Enter. The web-based user interface log in screen is displayed.
Figure 12 –Log in prompt for the web-based user interface
2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the
password for the “root” or “admin” accounts, you can use one of the default account details to log in.
ROOT MANAGER ACCOUNT
Username:
root
Password:
admin
Table 8 - Management account login details –Root manager
Table 9 - Management account login details –Admin manager
Note:
The admin manager account allows you to manage all settings of the router except functions such as firmware upgrade,
device configuration backup and restore and reset to factory default settings, which are privileged only to the root manager
account.
For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial
installation. You can do so by navigating to the System and then Administration page.
The Status page is displayed when you have successfully logged in.
ADMIN MANAGER ACCOUNT
Username:
admin
Password:
admin

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Status
The status page of the web interface provides system related information and is displayed when you log in to the NTC-140-02router
management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection
status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show or hide
them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity).
Figure 13 –NTC-140-02 Status page

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ITEM
DEFINITION
System information
System up time
The current uptime of the router.
Board version
The hardware version of the router.
Serial Number
The serial number of the router.
Firmware version
The firmware version of the router
Model
The type of phone module and the firmware version of the module.
Module firmware
The firmware revision of the phone module.
IMEI
The International Mobile Station Equipment Identity number used to uniquely identify a mobile device.
LAN
IP
The IP address and subnet mask of the router.
MAC Address
The MAC address of the router.
Ethernet Port Status
Displays the current status of the Ethernet port and its operating speed.
WAN
Priority
Displays the priority of the available WAN connections.
External Storage
Lists the type and size of external storage (onboard/USB), if connected.
USB-OTG
Displays the current status of the USB-OTG port (Device or host mode)
SMS status
Received message count
Displays the number of SMS messages received by the router.
Event notification
Event count
Displays the number of notifications sent using the Event notification feature.
Cellular connection status
SIM Status
Displays the activation status of the SIM in the router.
Signal strength (dBm)
The current signal strength measured in dBm
Network registration status
The status of the router’s registration for the current network.
Operator selection
The mode used to select an operator network.
Current operator
The current operator network in use.
Roaming status
The roaming status of the router.
Allowed bands
The bands to which the router may connect.
Current band
The current band being used by the router.
Coverage
The type of mobile coverage being received by the router.
WWAN Connection Status
Profile name
The name of the active profile.
Status
The connection status of the active profile.
Default profile
Indicates whether the current profile in use is the default profile.
WWAN IP
The IP address assigned by the mobile broadband carrier network.
DNS server
The primary and secondary DNS servers for the WWAN connection.
APN
The Access Point Name currently in use.
Connection uptime
The length of time of the current mobile connection session.
Advanced status
Mobile country code
The Mobile Country Code (MCC) of the router.
Mobile network code
The Mobile Network Code (MNC) of the router.
DC input voltage
Displays the current voltage of the power input source provided via the DC Input jack
HSUPA category
Displays the HSUPA category (1-9) for the current uplink
HSDPA category
Displays the HSDPA category (1-8) for the current downlink.
SIM ICCID
The Integrated Circuit Card Identifier of the SIM card used with the router, a unique number up to 19 digits in length.

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Power input mode
Displays the power source being used.
Tracking Area Code (TAC)
Identifies a tracking area within a particular network.
IMSI
The International mobile subscriber identity is a unique identifier of the user of a cellular network.
Cell ID
A unique code that identifies the base station from within the location area of the current mobile network signal.
Channel number (UARFCN)
The channel number of the current cellular connection.
CID
Cellular configuration ID
Module PRIID Revision
Module version used for customization.
Module PRIID PRI part number
The part number of the Module PRIID.
PRI carrier
The carrier network.
PRI config
Configuration file for the current carrier network.
Reference Signal Received
Quality (RSRQ)
RSRQ calculates signal quality taking into consideration the RSSI. It is calculated by N x RSRP / RSSI where N is the number of
Physical Resources Blocks (PRBs) over which the RSSI is measured.
Reference Signal Received Power
(RSRP)
A cell-specific reference signal used to determine RSRP.
Packet service status
Displays whether the packet service is attached or detached. When APN or username/password is changed, the device
detaches and reattaches to the network.
Table 10 - Status page item details