NETGEAR GS408EPP Manual

Hardware Installation Guide
8-Port Easy Mount Gigabit Ethernet PoE+
Smart Managed Plus Switch
Model GS408EPP
NETGEAR, Inc.
350 E. Plumeria DriveJanuary 2019 San Jose, CA 95134, USA202-11694-03

Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are outdoors to
this device, see http://kb.netgear.com/000057103 for safety and warranty information.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
•Updated the product name and published the manual in a new format.
•Removed information about the resource CD.
•Added Overview on page 5.
•Changed Safety instructions and warnings on page 7.
•Changed Status LEDs on page 12.
•Changed Step 1: Prepare the site on page 19.
•Changed Step 3: Unpack the switch on page 20.
•Added Step 5: Connect devices to the switch on page 24.
•Added Step 8: Manage the switch on page 25.
•Added PoE troubleshooting suggestions on page 29.
•Made multiple other minor changes.
January 2019202-11694-03
Updated the table in Step 1: Prepare the site on page 19.December 2016202-11694-02
First publication.October 2016202-11694-01
2
8-Port Easy Mount Gigabit Ethernet PoE+

Contents
Chapter 1 Introduction
Overview................................................................................................5
Features.................................................................................................6
Safety instructions and warnings........................................................7
Chapter 2 Hardware Overview
Front panel..........................................................................................11
Back panel and bottom panel...........................................................11
Status LEDs..........................................................................................12
Switch hardware interfaces...............................................................13
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..13
Factory Defaults button.................................................................13
Chapter 3 PoE Applications
PoE overview.......................................................................................15
Connect PoE equipment for surveillance and security..................16
Connect PoE equipment in a business environment.....................17
Chapter 4 Installation
Step 1: Prepare the site......................................................................19
Step 2: Protect against electrostatic discharge..............................20
Step 3: Unpack the switch.................................................................20
Step 4: Install the switch....................................................................21
Mount the switch to a wall............................................................21
Attach the switch to a pole or table leg......................................22
Install the switch in a rack..............................................................23
Step 5: Connect devices to the switch.............................................24
Step 6: Check the installation...........................................................25
Step 7: Apply power and check the LEDs.......................................25
Step 8: Manage the switch................................................................25
Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................28
PoE troubleshooting suggestions....................................................29
Additional troubleshooting suggestions.........................................29
3

1
Introduction
The NETGEAR 8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch
Model GS408EPP is specifically designed to “put your ports where you want them” to
power your IP security cameras, WiFi access points, or VoIP phones with PoE+ (802.3at)
up to 30W per port.
This switch provides eight Gigabit ports in a unique form factor that can be wall mounted,
pole mounted, under table, ceiling air-duct, desktop, or 1U rack mounted with two units
per 1U slot with one facing forward and one facing the rear (all connections are on the
front of the switch).
This hardware installation guide complements the installation guide that came with your
switch.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: For technical specifications, see the data sheet at
netgear.com/business/products/switches/web-managed/. For switch documentation,
visit netgear.com/support/download/.
4

Overview
The switch provides eight 10/100/1000BASE-T RJ-45 copper ports that support nonstop
10/100/1000M Layer 2 networks. All RJ-45 ports support PoE+ with a total PoE power
budget of 124W for the switch.
For information about PoE application samples, see PoE Applications on page 14.
The switch provides administrative management options that let you configure, monitor,
and control the network. Using the local browser–based management interface, in this
guide referred to as the local browser interface, you can configure the switch and the
network, including the ports, the management VLAN, VLANs for traffic control, link
aggregation for increased bandwidth, Quality of Service (QoS) for prioritizing traffic,
and network security.
For initial discovery of the switch on the network, use one of the following methods, all
of which are described in detail in the user manual:
•NETGEAR Insight mobile app
•NETGEAR Switch Discovery Tool
•NETGEAR ProSAFE Plus Utility
You can also get the IP address of the switch from the DHCP server in the network or
use an IP scanner utility.
After discovery, you can configure the switch using the local browser interface for
advanced setup and configuration of features, or the NETGEAR ProSAFE Plus Utility for
very basic setup. For more information, see the user manual, which you can download
from netgear.com/support/download/.
The switch is IEEE compliant and offers low latency. All ports can automatically negotiate
to the highest speed, which makes the switch very suitable for a mixed environment
with Fast Ethernet and Gigabit Ethernet.
Use Category 5e (Cat 5e) or higher-rated Ethernet cables terminated with RJ-45
connectors to make Gigabit connections.
Hardware Installation Guide5Introduction
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Features
The switch supports the following key hardware features:
•8 Gigabit Ethernet ports that support PoE+ (802.3at).
•Total PoE power budget of 124W for the switch.
•16 Gbps switching fabric (duplex mode, all ports line-rate).
•Industry-unique chassis for desktop operation, wall operation, rack-mounting in a
wiring closet or equipment room, or attachable almost anywhere using the
Easy-Mount system.
•Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3i 10BASE-T
- IEEE 802.1Q VLAN tagging
-IEEE 802.3x Full-duplex flow control
-IEEE 802.1p Class of Service (QoS)
-IEEE 802.3az Energy Efficient Ethernet (EEE)
-IEEE 802.1af (PoE)
- IEEE 802.1at (PoE+)
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 8K Media Access Control (MAC) addresses.
•Store-and-forward transmission to remove bad packets from the network.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex backpressure control.
•Per-port status LEDs and system status LEDs.
•Per-port PoE status LEDs and system PoE Max LED.
Hardware Installation Guide6Introduction
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard.
- Per-port automatic change to a lower power mode when the port link is down.
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Any device that is located outdoors and connected to this product must be properly
grounded and surge protected.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your system documentation.
Some devices should never be opened.
-If applicable to your device, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the electrical outlet
and replace the part or contact your trained service provider:
- Depending on your device, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
Hardware Installation Guide7Introduction
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

•Keep your system away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your system components, and never operate the
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your system. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your device, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your device uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your device, use only a supplied power adapter or approved power
cable:
If your device uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your device uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
Hardware Installation Guide8Introduction
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded electrical outlets.
•If applicable to your device, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide9Introduction
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

2
Hardware Overview
This chapter describes the switch hardware features.
• Front panel
• Back panel and bottom panel
• Status LEDs
• Switch hardware interfaces
10

Front panel
The switch provides eight 10/100/1000BASE-T RJ-45 PoE+ ports.
The following figure shows the front panel.
Figure 1. Front panel
From the left to the right, the front panel contains the following components:
•A Power LED, Fan LED, and PoE Max LED (see Status LEDs on page 12).
•A recessed Factory Default button (see Factory Defaults button on page 13).
•Eight independent 10/100/1000BASE-T RJ-45 PoE+ ports, each with a right LED
that indicates the PoE status and a left LED that functions as the combined speed
and activity LED (see Status LEDs on page 12).
•An AC power receptacle.
Back panel and bottom panel
The switch integrates a fixed, internal power supply unit.
The back panel does not contain any components other than two mounting holes that
allow you to mount the switch horizontally or vertically. The bottom panel also contains
mounting holes. For more information, see Step 4: Install the switch on page 21.
The following figure shows the back panel with the mounting holes.
Figure 2. Back panel
The following figure shows the bottom panel with the mounting holes.
Hardware Installation Guide11Hardware Overview
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Figure 3. Bottom panel
Status LEDs
This section describes the status LEDs on the front panel of the switch.
Table 1. Front panel status LEDs
DescriptionLED
Off. Power is not supplied to the switch.
Solid green. The switch is powered on.
Power LED
Off. The internal fan is operating normally.
Solid yellow. The internal fan failed.
Fan LED
Off. Sufficient (more than 7W of) PoE power is available.
Solid amber. Less than 7W of PoE power is available.
Blinking amber. At least once during the previous two minutes, less than 7W
of PoE power was available.
PoE Max LED
Off. No Ethernet link is established.
Solid green. A valid 1000 Mbps Ethernet link is established.
Blinking green. The port is transmitting or receiving packets at 1000 Mbps.
Solid yellow. A valid 10 Mbps or 100 Mbps Ethernet link is established.
Blinking yellow. The port is transmitting or receiving packets at 10 Mbps or
100 Mbps.
RJ-45 left port LEDs
These LEDs indicate the link
status, speed, and activity
of the port.
Off. The port is not delivering PoE.
Solid green. The port is delivering PoE.
Solid yellow. A PoE fault occurred. For more information, see PoE
troubleshooting suggestions on page 29.
RJ-45 right port LEDs 1–24
These LEDs indicate the PoE
status the port.
Hardware Installation Guide12Hardware Overview
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Switch hardware interfaces
The following sections describe the hardware interfaces on the switch.
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity
All RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port,
the switch automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps)
and duplex mode (half-duplex or full-duplex) of the attached device. All ports support
a Cat 5e cable (or higher-rated Ethernet cable) terminated with an 8-pin RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows attaching devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into the switch’s RJ-45 port, the switch automatically performs
the following actions:
•Senses whether the cable is a straight-through or crossover cable.
•Determines whether the link to the attached device requires a normal connection
(such as when you are connecting the port to a computer) or an uplink connection
(such as when you are connecting the port to a router, switch, or hub).
•Automatically configures the RJ-45 port to enable communications with the attached
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
All RJ-45 copper ports support PoE+.
Factory Defaults button
The switch provides a Factory Defaults button on the front panel so that you can return
the switch to its factory settings.
To return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2. Press the recessed Factory Defaults button for about three seconds.
The switch reboots and returns to its factory settings.
Hardware Installation Guide13Hardware Overview
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

3
PoE Applications
The switch is designed to provide flexibility in configuring network connections. You
can use the switch as your only network traffic–distribution device for PoE and non-PoE
devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet hubs, routers, access points,
and other switches.
This chapter includes the following sections:
• PoE overview
• Connect PoE equipment for surveillance and security
• Connect PoE equipment in a business environment
14

PoE overview
The switch supports eight Power over Ethernet Plus (PoE+) ports. The switch can supply
up to 30W PoE+ (IEEE 802.3at) to each port up to its total maximum PoE power budget
of 124W across all active PoE+ ports. The switch is also compatible with PoE (IEEE
802.3af).
Supplied power is prioritized according to the port order, up to the total power budget
of the device. If the power requirements for attached devices exceed the total power
budget of the switch, the PoE power to the device on the highest-numbered active
PoE+ port is disabled to make sure that the devices connected to the higher-priority,
lower-numbered PoE+ ports are supported first. That means that port 1 receives the
highest PoE priority, while port 8 is relegated to the lowest PoE priority.
Although a device is listed as an 802.3at PoE+-or 802.3af PoE–powered device, it might
not require the maximum power limit that is specified by its IEEE standard. Many devices
require less power, allowing all eight PoE+ ports to be active simultaneously when the
devices correctly report their PoE class to the switch.
For more information about PoE, see the installation guide and user manual, both of
which you can download from netgear.com/support/download/.
Hardware Installation Guide15PoE Applications
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Connect PoE equipment for surveillance and
security
The following figure shows an example of how you can connect PoE and non-PoE
equipment to the GS408EPP switch for surveillance and security purposes.
Figure 4. GS408EPP switch surveillance and security application
Hardware Installation Guide16PoE Applications
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Connect PoE equipment in a business
environment
The following figure shows an example of how you can connect VoIP phones to the PoE
ports on the GS408EPP switch along with other PoE and non-PoE equipment in a business
environment.
Figure 5. GS408EPP switch PoE business use case
Hardware Installation Guide17PoE Applications
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

4
Installation
This chapter describes the installation procedures for the switch. Switch installation
involves the steps described in the following sections:
• Step 1: Prepare the site
• Step 2: Protect against electrostatic discharge
• Step 3: Unpack the switch
• Step 4: Install the switch
• Step 5: Connect devices to the switch
• Step 6: Check the installation
• Step 7: Apply power and check the LEDs
• Step 8: Manage the switch
18

Step 1: Prepare the site
Before you install the switch, make sure that the operating environment meets the site
requirements that are listed in the following table.
Table 2. Site requirements
RequirementsCharacteristics
Desktop installations. Provide a flat table or shelf surface.
Wall installations. Use the mount and screws that are supplied with the switch to attach
the switch to a wall.
Pole or table leg installations. Use the straps and mount that are supplied with the
switch to attach the switch to a pole or table leg.
Rack-mount installations. Use a 19-inch (48.3-centimeter) EIA standard equipment rack
that is grounded and physically secure. You also need the rack-mounting brackets and
screws that are supplied with the switch.
Mounting
Locate the switch in a position that allows you to access the front panel ports, view the
front panel LEDs, and access the power connector on the back panel.
Access
Use the AC power cord that is supplied with the switch.
Make sure that the AC outlet is not controlled by a wall switch, which can accidentally
turn off power to the outlet and the switch.
The power supply cord must not be attached to the building surface, and cannot run
through walls, ceilings, floors, or similar openings in the building structure.
Power source
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Cabling
Temperature. Install the switch in a dry area with an ambient temperature between 32ºF
and 122ºF (0ºC and 50ºC). Keep the switch away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity. The maximum relative humidity of the installation location must
not exceed 90 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. The
room or wiring closet in which you install the switch must provide adequate airflow.
Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Environmental
Hardware Installation Guide19Installation
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP

Step 2: Protect against electrostatic
discharge
Warning: Static electricity can harm delicate components inside your switch. To prevent
static damage, discharge static electricity from your body before you touch any of the
electronic components. You can do so by periodically touching an unpainted metal
surface on the switch.
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
•When unpacking a static-sensitive component from its shipping carton, leave it in
the antistatic package until you are ready to install it. Just before unwrapping the
antistatic package, discharge static electricity from your body.
•Before moving a sensitive component, place it in an antistatic container or package.
•Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads, workbench pads, and an antistatic grounding strap.
Step 3: Unpack the switch
The following figure shows the package contents.
Figure 6. Switch package contents
Check the contents of the boxes to make sure that all items are present before installing
the switch.
Hardware Installation Guide20Installation
8-Port Easy Mount Gigabit Ethernet PoE+ Smart Managed Plus Switch GS408EPP