NETGEAR RAX75 User manual

User Manual
Nighthawk AX8
8-Stream AX5700 WiFi Router
Model RAX75
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2021
San Jose, CA 95134, USA202-12006-02

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Nighthawk AX8 8-Stream AX5700 WiFi Router

Contents
Chapter 1 Hardware Setup
Unpack Your Router.............................................................................9
Top Panel LEDs and Buttons.............................................................10
Rear Panel............................................................................................12
Extend the Antennas..........................................................................13
Router Label........................................................................................14
Position Your Router...........................................................................14
Cable Your Router..............................................................................16
Turn the LEDs On or Off Using the LED On/Off Switch.................16
Chapter 2 Connect to the network and access the router
Connect to the router network.........................................................19
Connect to the router using a wired connection.......................19
Connect to the router WiFi network............................................19
Connect to the WiFi network using WPS....................................19
Types of logins....................................................................................20
Use a web browser to access the router..........................................20
Automatic Internet Setup..............................................................20
Log in to the router........................................................................22
Install and manage your router with the Nighthawk app..............22
Change the language........................................................................23
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................25
Manually set up the Internet connection.........................................25
Specify an Internet connection without a login..........................25
Specify an Internet connection that uses a login.......................27
Specify IPv6 Internet connections....................................................28
Requirements for entering IPv6 addresses.................................29
Use auto detect for an IPv6 Internet connection........................29
Set up an IPv6 6to4 tunnel Internet connection.........................30
Set up an IPv6 pass-through Internet connection......................32
Set up an IPv6 fixed Internet connection....................................32
Set up an IPv6 DHCP Internet connection..................................34
Set up an IPv6 PPPoE Internet connection..................................35
Use auto config for an IPv6 Internet connection........................37
3

Set up an IPv6 6rd Internet connection.......................................38
Manage the MTU size.........................................................................40
MTU concepts.................................................................................40
Change the MTU size....................................................................41
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....44
Use keywords to block Internet sites...............................................45
Block services from the Internet.......................................................47
Delete keywords from the blocked list............................................48
Prevent blocking on a trusted computer.........................................49
Manage network access control lists...............................................49
Schedule when to block Internet sites and services......................50
Set up security event email notifications.........................................51
Chapter 5 Manage Network Settings
View or change the WAN settings....................................................54
Set up a default DMZ server..............................................................55
Change the Router’s Device Name..................................................56
Change the LAN TCP/IP settings......................................................56
Specify the IP addresses that the router assigns............................58
Disable the DHCP server feature in the router...............................59
Manage reserved LAN IP addresses................................................60
Reserve an IP address....................................................................60
Edit a reserved IP address............................................................61
Delete a reserved IP address entry..............................................61
Use the WPS Wizard for WiFi connections......................................62
Specify basic WiFi settings................................................................63
Change the WiFi Mode......................................................................64
Change the Transmission Power Control........................................66
Change the WiFi password or the WiFi security.............................66
Set up a guest WiFi network.............................................................68
Control the WiFi radios......................................................................70
Use the WiFi On/Off button..........................................................70
Enable or disable the WiFi radios................................................70
Set up a WiFi schedule.......................................................................71
Set up the router as a WiFi access point..........................................72
Set up a bridge for a port group or VLAN tag group....................73
Set up a bridge for a port group..................................................73
Set up a bridge for a VLAN tag group........................................74
Set up an IPTV port........................................................................76
Manage custom static routes............................................................77
Set up a static route.......................................................................77
Edit a static route...........................................................................78
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Nighthawk AX8 8-Stream AX5700 WiFi Router

Delete a static route.......................................................................79
Enable or disable implicit beamforming.........................................80
Enable or disable airtime fairness....................................................80
Set Up the Router in Bridge Mode...................................................81
Ethernet Port Aggregation................................................................83
Set Up Ethernet Port Aggregation...............................................83
View or Change the Router Ethernet Port Aggregation Mode.84
Get Multi-Gig Internet With Internet Port Aggregation.................85
Chapter 6 Optimize Performance
Use Dynamic QoS to optimize Internet traffic management........88
Enable Dynamic QoS.....................................................................88
Enable or disable the automatic QoS database update...........89
Manually update the dynamic QoS database............................89
Improve network connections with Universal Plug and Play........90
Wi-Fi Multimedia Quality of Service.................................................91
Enable or disable AX WiFi.................................................................92
Enable or disable Smart Connect.....................................................93
Chapter 7 Manage Your Router
Update the router firmware...............................................................96
Check for new firmware and update the router.........................96
Manually upload firmware to the router.....................................97
Change the admin password............................................................98
Enable admin password recovery....................................................98
Recover the admin password............................................................99
View information about the router and the Internet and WiFi
settings...............................................................................................100
Display the statistics of the Internet port.......................................101
Check the Internet connection status............................................102
View and manage logs of router activity.......................................103
View devices currently on the network..........................................104
Monitor Internet traffic.....................................................................104
Manage the router configuration file.............................................106
Back up the settings....................................................................106
Erase the settings.........................................................................106
Restore the settings.....................................................................107
Connect to your router with Anywhere Access............................108
Disable LED blinking or turn off LEDs............................................108
Set your time zone............................................................................109
Set the NTP Server...........................................................................109
Specify ReadyDLNA media server settings...................................111
Return the router to its factory default settings............................112
Use the Reset button...................................................................112
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Nighthawk AX8 8-Stream AX5700 WiFi Router

Erase the settings.........................................................................112
Chapter 8 Share USB Storage Devices Attached to the Router
USB device requirements................................................................115
Connect a USB storage device to the router................................115
Access a storage device connected to the router from a
Windows-based computer..............................................................116
Map a USB device to a Windows network drive...........................116
Access a storage device that is connected to the router from a
Mac.....................................................................................................117
Enable FTP access within your network.........................................118
View network folders on a storage device....................................118
Add a network folder on a USB storage device...........................119
Edit a network folder on a USB storage device............................120
Safely remove a USB storage device.............................................121
Chapter 9 Use Dynamic DNS to Access USB Storage Devices
Through the Internet
Set up and manage Dynamic DNS.................................................124
Set up FTP access through the Internet.........................................124
Your personal FTP server................................................................125
Set up your personal FTP server................................................125
Set up a new Dynamic DNS account.........................................126
Specify a DNS account that you already created.....................126
Change the Dynamic DNS settings...........................................127
Access USB storage devices through the Internet.......................128
Remotely access a USB device using ReadyCLOUD...................129
Create a ReadyCLOUD account................................................129
Register your router with ReadyCLOUD...................................129
Chapter 10 Use VPN to Access Your Network
Set up a VPN connection.................................................................132
Specify VPN service in the router...................................................132
Install OpenVPN software...............................................................133
Install OpenVPN Software on Your Windows Computer.......133
Install OpenVPN software on your Mac computer..................136
Install OpenVPN software on an iOS device............................137
Install OpenVPN software on an Android device....................137
Use a VPN tunnel on your Windows computer............................138
Use VPN to access the router’s USB device and media..............140
Use VPN to access your Internet service at home........................140
Set up VPN client Internet access in the router........................141
Block VPN client Internet access in the router.........................141
Use a VPN tunnel to access your Internet service at home....142
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Nighthawk AX8 8-Stream AX5700 WiFi Router

Chapter 11 Manage port forwarding and port triggering
Manage port forwarding to a local server.....................................145
Set up port forwarding to a local server...................................145
Add a custom port forwarding service.....................................146
Edit a port forwarding service....................................................147
Delete a port forwarding entry..................................................148
Application xxample: Make a local web server public...........148
How the router implements the port forwarding rule.............149
Port triggering..................................................................................149
Add a port triggering service.....................................................150
Enable port triggering................................................................151
Application example: Port triggering for Internet relay chat port
triggering......................................................................................151
Chapter 12 Troubleshooting
Quick tips...........................................................................................154
Sequence to restart your network.............................................154
Check the power adapter and Ethernet cable connections...154
Check the WiFi settings..............................................................154
Check the network settings........................................................154
Troubleshoot with the LEDs............................................................155
Standard LED behavior when the router is powered on........155
Power LED is off or blinking.......................................................155
LEDs never turn off......................................................................155
Internet or Ethernet LAN port LEDs are off..............................156
WiFi LED is off..............................................................................156
You cannot log in to the router.......................................................156
You cannot access the Internet.......................................................157
Troubleshoot Internet browsing.....................................................159
Changes are not saved....................................................................159
Troubleshoot WiFi connectivity......................................................160
Troubleshoot your network using the ping utility........................160
Test the LAN path to your router...............................................160
Test the path from a Windows-based computer to a remote
device............................................................................................161
Chapter 13 Supplemental Information
Factory Settings................................................................................164
Technical Specifications..................................................................165
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Nighthawk AX8 8-Stream AX5700 WiFi Router

1
Hardware Setup
This chapter contains the following sections:
• Unpack Your Router
• Top Panel LEDs and Buttons
• Rear Panel
• Extend the Antennas
• Router Label
• Position Your Router
• Cable Your Router
• Turn the LEDs On or Off Using the LED On/Off Switch
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
8

Unpack Your Router
Your package contains the router, the power adapter, and an Ethernet cable.
Figure 1. Package contents
User Manual9Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Top Panel LEDs and Buttons
The status LEDs and two buttons are located on the top panel of the router.
Figure 2. Top view
Table 1. LED descriptions
DescriptionLED and Button
Solid white. The router is ready.
Blinking white. The router is not ready, firmware is upgrading, or the Reset
button was pressed.
Off. Power is not supplied to the router.
Power LED
Solid white. The Internet connection is ready.
Blinking white. The port is sending or receiving traffic.
Off. No Ethernet cable is connected between the router and the modem.
Internet LED
User Manual10Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Table 1. LED descriptions (Continued)
DescriptionLED and Button
The LED color indicates the speed: white for Gigabit Ethernet connections and
amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid white. The router detected a 1 Gbps link with a powered-on device.
Blinking white. The port is sending or receiving traffic at 1 Gbps.
Solid amber. The router detected a 100 Mbps or 10 Mbps link with a powered-on
device.
Blinking amber. The port is sending or receiving traffic at 100 Mbps or 10 Mbps.
Off. No device is connected to this Ethernet port.
Ethernet LEDs for ports 1–5
Solid white. A USB device is connected and is ready.
Blinking white. A USB device is plugged in and is trying to connect.
Off. No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
USB 3.0 port LED
Solid white. A USB device is connected and is ready.
Blinking white. A USB device is plugged in and is trying to connect.
Off. No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
USB 3.0 port LED
Pressing the WiFi button for two seconds turns WiFi LED and WiFi radios on and
off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned
off and you cannot use WiFi to connect to the router.
WiFi LED
Pressing the WPS button lets your WPS-enabled device join your router's WiFi
network without typing the WiFi password. The WPS LED blinks white during
the WPS process and then lights solid white when the WPS-enabled device
connects to your router's WiFi network.
WPS LED
Note: If the LED On/Off switch on the rear panel is moved to the Off position, all the
LEDs except the Power LED are turned off.
User Manual11Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Rear Panel
The following figure shows the rear panel connectors and buttons.
Figure 3. Rear panel
Viewed from left to right, the rear panel contains the following components:
•LED On/Off switch. Move the LED On/Off switch to the Off position to turn off the
router LEDs. The Power LED stays lit even if the LED On/Off switch is in the Off
position.
•Reset button. Pressing the Reset button resets the router.
If the Reset button is pressed for at least 10 seconds and the Power LED blinks white,
the router returns to its factory settings. For information about the factory settings,
see Factory Settings on page 164.
•Ethernet ports. Five Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect
the router to LAN devices.
Use Ethernet ports 4 and 5 to cable a device that supports Ethernet port aggregation
to the router. Ethernet ports 1, 2, and 3 are nonaggregate Ethernet ports.
•Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an
Internet modem such as a cable modem or DSL modem.
•Power On/Off button. Press the Power On/Off button to provide power to the
router.
User Manual12Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

•DC power connector. Connect the power adapter that came in the product package
to the DC power connector.
Extend the Antennas
Before you install your router, extend the antennas as shown in the following figure.
Figure 4. Position the antennas
User Manual13Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Router Label
The router label shows the login information, WiFi Network Name (SSID), network key
(password), serial number, and MAC address.
NETGEAR, INC. 272-13284-01
Input:19V 3.16A
Router Login
http://www.routerlogin.net
user name: admin password: password
Nighthawk AX8
Start Run \\readyshare
ReadyShare Access on Windows:
FCC ID: PY318200414
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired operation.
8-Stream AX5700 WiFi Router
Model: RAX75
MAC
SERIAL
Network Key (Password)
WiFi
Network Name (SSID)
WHITE = 1 Gpbs
AMBER = 10/100 Mbps
BLINK = ACTIVITY
Power Internet
USB1
5USB2
WiFi
On/O
WPS
LAN
4321
Made in Vietnam
Figure 5. Router label
Position Your Router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
•Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your WiFi devices.
•Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired computers.
•Place the router in an elevated location, minimizing the number walls and ceilings
between the router and your other devices.
User Manual14Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

•Place the router away from electrical devices such as these:
-Ceiling fans
- Home security systems
- Microwaves
- Computers
-Base of a cordless phone
- 2.4 GHz cordless phone
- 5 GHz cordless phone
•Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
•The thickness and number of walls the WiFi signal passes through.
•Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other device
that emits a WiFi signal for network access.
User Manual15Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Cable Your Router
Power on your router and connect it to a modem.
45° 45°
Figure 6. Cable your router
To cable your router:
1. Unplug your modem, remove and reinsert the backup battery if it uses one, and
then plug the modem back in.
2. Use the Ethernet cable to connect the modem to the yellow Internet port on the
router.
Note: If your Internet connection does not require a modem, connect your main
Ethernet cable to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
4. Press the Power On/Off button on the rear panel of the router.
The router’s Power LED lights solid white when the router is ready.
Turn the LEDs On or Off Using the LED
On/Off Switch
You can turn off the router LEDs using the LED On/Off switch on the rear panel of the
router. The Power LED stays lit even if the LED On/Off switch is in the Off position.
User Manual16Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

Note: You can also log in to the router to disable or enable LED blinking or turn off the
LEDs (see Disable LED blinking or turn off LEDs on page 108).
To turn the LEDs on or off using the LED On/Off switch:
Move the LED On/Off switch on the rear panel to the On or Off position.
User Manual17Hardware Setup
Nighthawk AX8 8-Stream AX5700 WiFi Router

2
Connect to the network and access
the router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the router network
• Types of logins
• Use a web browser to access the router
• Install and manage your router with the Nighthawk app
• Change the language
18

Connect to the router network
You can connect to the router network using a wired, WiFi, or WPS connection.
Note: If you set up your computer to use a static IP address, change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the router using a wired connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to an Ethernet port on the router.
Your computer connects to the local area network (LAN).
Connect to the router WiFi network
You can connect WiFi-enabled devices to the router WiFi network using the router WiFi
network name and password.
To connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your WiFi-enabled device, open your device's WiFi network management settings.
3. Find and select the router WiFi network name (SSID).
The router WiFi network name (SSID) is on the router label.
4. Enter the router network key (password).
The router network key (password) is on the router label.
Your device connects to the WiFi network.
Connect to the WiFi network using WPS
You can connect WPS-enabled devices to the router’s WiFi network with Wi-Fi Protected
Setup (WPS). Your router has a WPS button that you can use to connect WPS-enabled
devices.
User Manual19Connect to the network and
access the router
Nighthawk AX8 8-Stream AX5700 WiFi Router

To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your WPS-enabled device.
3. Press the WPS button on the router.
4. Within two minutes, on your WPS-enabled device, press its WPS button or follow
its instructions for how to connect using WPS.
Your WPS-enabled device connects to the WiFi network.
Types of logins
Separate types of logins serve different purposes. It is important that you understand
the differences so that you know which login to use when.
Several types of logins are associated with the router:
•ISP login. The login that your Internet service provider (ISP) gave you logs you in to
your Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot find this login information, contact your ISP.
•WiFi network key, WiFi passphrase, or WiFi password. Your router is preset with
a unique WiFi network name (SSID) and password for WiFi access. This information
is on the router label.
•NETGEAR account login. The free NETGEAR account that you need to register your
router and manage your subscriptions. If you do not own a NETGEAR account, you
can create one.
•Router login. The router login password that you need to log in to the router with
the admin user name when you use a web browser to access the router.
Use a web browser to access the router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
User Manual20Connect to the network and
access the router
Nighthawk AX8 8-Stream AX5700 WiFi Router